5 star hotels in Palmetto Bay, FL

1. AC Hotel by Marriott Miami Dadeland (4-star hotel)

About this hotel

Connected to the Dadeland Mall via a covered walkway, this upmarket hotel is off the Palmetto Expressway, and 4 miles from both the University of Miami and the Fairchild Tropical Botanic Garden.Airy, modern rooms have Wi-Fi, minifridges and coffeemakers, plus flat-screen TVs with Netflix. All feature floor-to-ceiling windows.Amenities include a tapas restaurant/cocktail bar, as well as a rooftop pool and bar. There’s also a gym. A breakfast buffet and parking are available.

Things You Need to Know

  • The rooms have refrigerators
  • 12 min drive to the Lowe Art Museum
  • 17 min drive to Miami International Airport
  • Guests mentioned pools 10 times
  • Guests mentioned “shopping malls” 11 times
  • Guests liked the breakfast

Feedback From Real Customers

Amelia Booth

My entire stay has been so pleasant from top to bottom, but I really want to commend Jocelyn (the bartender at the 2nd floor lounge) My boss and I pretty much posted up in the lounge every evening/night over the past week to get some work done Thankfully, Jocelyn was here every night and was such a pleasure

She is incredibly attentive and friendly Even when she was swamped, she never missed a beat The food was great and served quickly and the drinks were perfect Jocelyn is the type of employee I think any establishment would be lucky to have! Will definitely be staying here for my next work trip

Eric Ellingworth

Stayed here for a 24 hour work trip I spend over 100 nights a year on the road for work and let me tell you, Joscelyn, the bartender at the AC Lounge was by far the best bartender I’ve ever had ANYWHERE I’ve stayed She was extremely attentive, took time to have genuine conversation with her customers, and even had her own personal signature cocktail menu

And let me tell you, this girl knows how to make a good drink! She had me sample a few and they were all remarkable Seriously, the best bartender I’ve had ANYWHERE She CRUSHED it I’m in Miami 3-4 times a year for work and will only be staying at AC Dadeland from now

Jacob PS

Terrible service No one bothers to help with your things, and no bell service to take your things to your rooms either Breakfast is nice but too pricey at 24 dollars

They also charge extra if you drink more coffee Rooms are big in size and look nice, but the toilet paper feels like it is made of sand paper Great location, almost inside a mall If you want to shop in a supermarket, you have to cross a street Overall, great place if you are not going to have breakfast here and bring your own toilet paper They allow deliveries straight to your room which is great

2. Kimpton EPIC Hotel (4-star hotel)

  • Address: 270 Biscayne Blvd Way, Miami, FL 33131
  • Phone: (305) 424-5226
  • Ratings: 4.4 (2948 reviews) Very good
  • Website : Kimpton EPIC Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished hotel in a high-rise, offering plush rooms, a spa & 2 pools, plus free wine hours.

About this hotel

On the Miami River, this modern downtown hotel in a high-rise building is 2 miles from the Port of Miami, and 13 minutes’ walk from shops and restaurants at the lively Bayside Marketplace.Chic rooms include yoga mats, iPod docks and Wi-Fi, plus Italian linens, balconies, and bathrooms with rainfall showers and soaking tubs; many have ocean views. Club-level rooms have access to a lounge with food service. Room service is offered.The hotel hosts a free evening wine hour. An outdoor area on the 16th floor offers 2 pools, a bar and cabanas. There’s also a fitness center, a marina, and a spa with skyline views, along with 2 modern restaurants.

Things You Need to Know

  • Guests mentioned the rooms are large and updated
  • Guests mentioned the bathrooms are large but unclean
  • Walking distance to Bayfront Park and Bayside Marketplace
  • Guests liked the friendly, professional service
  • Guests praised the modern restaurant
  • Guests mentioned “yachts” 13 times
  • Guests praised the lobby

Feedback From Real Customers

Rafael Reyes

The rooms at one point were probably really nice Would rate them as 4 stars at the presentThe Sun for the pool deck is now blocked by the under construction Aston Martin Building next door

Not their fault but def something to note if you want to take advantage of pool from 8-11 in the morning Sun on other side of building in the afternoonWe were lucky with the valet but some in our party were not as lucky Waited an hour for his car trying to take his daughter to urgent careAttended a wedding which was great!! Beautiful ballroom and service during the eventFloors were dirty in our room when we arrived and there was still trash from the previous party in the room No body wash, just one bar of soap you have to use at both the sink and in the shower They can do better in this areaSummary: This was probably really nice before COVID Service around the hospitality industry is down as whole and they are no exception The under construction building blocks out sun for what probably used to be a great pool deck which was a major bummer for our stay

Emily Shanks

The Absolute Best

The service is incredible (shout out to Isaiah, spelling?) and everyone else at the front desk who made us feel so warm and welcome and at home after many days of flight cancellations We needed that and are so grateful! The views and hotel rooms are also amazing and it is walking distance to so many great spots Highly recommend!

Blackwater OG

It’s not worth it I do not recommend this place Melissa has horrible customer service

They over charged 8100 for room service we never received They had the audacity to blame me for not receiving the food, when it took over an hour to deliver a pizza and wings We were told not to worry about it and they will remove it That wasn’t the case We were LIED to And it is a violation of their policy to charge for services not signed for They charge a resort fee… but there is No RESORT They have a pool That’s it Overall it’s not worth they hype or the money Save your money and go to a more worthy, customer driven hotel Melissa does not have any customer service skills The valet lady was RUDE, and the valley take 20-30 minutes!They offer free rose at social hour but it was so cheap and disgusting, I was not able to drink my glass This is not a 5 start resort, this is not qualityAlso, I paid for water views and received a pool view When I called down to complain upon entering the room the lady tried to convince me it is a water view However, I explained I can’t see the water, I only see the pool She claimed that’s is the water viewAfter some back and forth she reluctantly offered to move my room the next day, to a room WITH a water viewThere are 2 pools but the pool with the cabanas is only for residents, the smaller pool, without cabanas was the one we were allowed use I felt segregatedThe rate is not 200 a night, after all the fees and 50$ parking it’s closer to 400$ a nightBeware! Go to a MUCH nicer, better, more accommodating hotel for this rate

3. W Miami (5-star hotel)

  • Address: 485 Brickell Ave, Miami, FL 33131
  • Phone: (305) 503-4400
  • Ratings: 4.4 (2268 reviews) Very good
  • Website : W Miami
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Stylish high-rise property offering a hip cocktail bar, a spa & an outdoor pool, plus modern dining.

About this hotel

Overlooking Biscayne Bay and the Miami River, this chic high-rise hotel in Downtown Miami’s lively Brickell neighborhood is 2 miles from the Pérez Art Museum Miami, and 8 miles from Miami International Airport.Stylish rooms feature Wi-Fi access and flat-screens, plus minibars, marble bathrooms, and balconies offering city or river views; some include deep-soaking tubs and/or 4-poster beds. Suites add living areas; some have kitchenettes. In-room dining and massages are available.There’s a modern seafood restaurant/bar, a hip cocktail bar and a 15th-floor pool. There’s also a spa.

Things You Need to Know

  • 14 min walk to Bayfront Park
  • Some guests complained about the furniture and the beds
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the views
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Federico S

Location the main attraction Also view from the room is simply amazing, you can stay for hours just looking the city from the balcony Rooms are nice and spacious but the quality of everything in the room is coming from a two stars motel

Bed sheets are awful, the quality of the mattress is also way under the level you expect from this building For the last two days almost half of the elevators were broken therefore going up to your room or down to the lobby was like going in rush hour in some big city metro (subway) Price vs quality balance is far from good

Maria Ospina

I’ve stayed at 5-star hotels before and this one is surely not a 5-star hotel even though they’re designated as such Service was terrible for the most part New hires at the front desk did not know the answers to my questions, they did not address every concern I had while checking out, and I felt I was talking to a wall

The attendant’s eyes were lost, she had no idea what to do when I asked about simple room charges, I was so tired I just left Food selection was very limited and the menu description barely resembled the actual food There is no in-room dining from 11 am-5:30 pm, so if you’re hungry during those times you’ll have to order in or go to their restaurant 😓 the staff doesn’t wear/use uniforms, they wear what they want and they look scrappy There is no mini bar in the room and when we requested a bottle opener they stated they would bring one once we ordered food, but we wanted to drink some of our own wine before ordering We had to go downstairs with the bottle so they could uncork it for us Bc they would not lend us a bottle opener In my room, one closet light was out, the toilet would not drain correctly and water would just run unless I moved the handle The shower was not perfectly clean as there were parts in between the tile that were black and pink as when someone doesn’t scrub them Room service came and just left a pile of towels by the bathtub, they didn’t even have the decency of hanging them where they belong or folding them appropriately They would take forever to come and pick up the dirty dishes, and one has to place the dirty dishes outside the door I will never book here again

Ioana Rider

Less than impressed Room wasn’t ready at 4 pm check in so we had to wait over half an hour They said we were getting a $100 dining credit but then they forgot to apply it to the room

The bath tub faucet came off and we couldn’t use it The mattress was incredibly hard and uncomfortable Woke up with back pain The restaurant was good but nothing special Definitely very overpriced Not worth the over $750 paid for one night There are much better options in Brickell Will not stay here again

4. The Ritz-Carlton Coconut Grove, Miami (5-star hotel)

About this hotel

Featuring views of Biscayne Bay, this chic, high-end hotel is a 5-minute walk from the Dinner Key Marina, a 15-minute walk from a metro station, and 3 miles from Vizcaya Museum and Gardens.Sophisticated rooms come with marble bathrooms, sitting areas, balconies and flat-screens. Upgraded rooms add bay views. Suites have separate living rooms, and upgraded options add kitchens. Wi-Fi is available.Amenities include a seafood restaurant, a cool bar and lounge, as well as an outdoor pool, a hot tub and a poolside cafe. There’s a fitness center, plus a spa (surcharge) and a business center. Valet parking is offered (fee).

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Villa Vizcaya
  • Guests praised the friendly service
  • Guests praised the nightlife
  • One of the few hotels in the area with a spa
  • Guests praised the cool bar

Feedback From Real Customers

Scott LaGraize

Remember to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking any room They compare countless hotel sites and typically will have rooms a lot cheaper compared to others! Thank me later on! This hotel is one of the most well known in this area

I’ve been staying here for years If you stay for a few nights you won’t regret itA 20 something year old hotel with open spaces and water features this property is large, clean, and relaxing The room was perfect for our 1st night after our long plane ride It was comfortable and quiet I hardly ever heard another person and we arrived in the middle of spring break We will come again if we travel this way again

Daniel Rocha

Hotel staff is super friendly and helpful Efficient in cleaning the rooms and help at the conference rooms as well The room although great and clean, had a weird layout in the bathroom making the shower stall very small, and the height of the shower very low

The location is great Walking distance from the mais street in the grove Lots of things to do around and close to the water front too

Channa Borman

Beautifully appointed rooms, elegant lobby, delicious food at the restaurant, great service from front desk staff But maybe most fun feature was the hospitality of the bellman Steven who gave us great restaurant recommendations when he took our luggage to the room and was hilarious in his descriptions of the options Great choice

Can’t go wrong here

5. Biltmore Hotel Miami Coral Gables (4-star hotel)

About this hotel

A 5-mile drive from Miami International Airport, in the Coral Gables district, this palatial resort built in the 1920s is a National Historic Landmark. Its half a mile from the iconic Venetian Pool.The luxe rooms offer free Wi-Fi, flat-screens and high-thread-count sheets. Suites add sitting areas, and golf course or pool views; some offer balconies or terraces. Lavish apartments are also available. Room service is provided.Amenities include a spa, an 18-hole golf course, a tennis club, a gym, and an outdoor pool with private cabanas. Dining options include French and Italian fine dining, and a pool-side eatery; afternoon tea is available.

Things You Need to Know

  • 14 min walk to the Venetian Pool
  • Guests praised the large rooms but some thought they were unclean
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned “brunch” 71 times
  • Guests praised the grounds and the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Mark

We attended a wedding at this beautiful hotel The hotel was amazing it was old but historic So much history at this hotel which was very cool

Everything there made you feel like you were experiencing a event from the 20’s As for attention the wedding it was also a great experience, as a groomsmen we had are own room to get ready in and they were very attentive to our needs The food was great and the room we had was amazing and historic and you could walk right outside to a huge I mean massive lighted pool This hotel is a most visit, next time I will have to get a room

Lorenzo Racana

Location and building are beautiful Pool is massive and is very nice Rooms are tidy, spacious and beautifully decorated

The Views from the rooms are great and you can see stretches of green trees and Miami’s skyscrapers Staff are very kind and welcoming and make you feel special Tennis courts are very easy to get to and the courts are free Gym is very large and has great equipment Overall a luxurious and excellent stay at the Biltmore hotel

Dawn T

Superb experience in a beautiful historic property! We drove out here for the Sunday Brunch while staying in Miami Beach last year, and were so impressed with it then that we decided to stay here this year for one night following our flight out before we drove down to the KeysWe took a red-eye flight out and arrived at the hotel around 7:45am, fully intending to just check our bags at the front desk and wander around until our cabana became available at 10am You can imagine our surprise when at 7:45am, they told us they had a room ready and we could actually check in! After little sleep on the overnight flight, it was so amazing to be able to go straight to our junior suite and lay down for a couple hours before going to the pool

The cabana experience was also very enjoyable The price was extremely reasonable (about half the cost of the average cabana in Miami Beach), and our attendant (unfortunately I don’t remember his name) was very courteous and checked on us often without being obtrusive By afternoon it had warmed up enough to go in the pool, which is gigantic and beautiful Even if a lot of other people are there, it doesn’t feel crowded thanks to it’s sheer size Also love the grand lobby area (and the mini aviary with the little finches was a delight for this bird enthusiast!)Overall we had an amazing timewish we would have spent more time here and less in the Keys Thank you to all staff who made our stay memorable!

6. Hilton Miami Dadeland (3-star hotel)

  • Address: 9100 N Kendall Dr, Miami, FL 33176
  • Phone: (786) 975-1920
  • Ratings: 4.4 (768 reviews) Very good Eco-certified
  • Website : Hilton Miami Dadeland
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms & suites in a sophisticated hotel with a restaurant, a bar & a spa, plus an outdoor pool.

About this hotel

Off Highway 94, this chic hotel overlooking a lake is 3 miles from sports activities at Kendall Indian Hammocks Park and 6 miles from Fairchild Tropical Botanic Garden.The warm rooms, many with lake views, come with flat-screens, minifridges and sitting areas, as well as Wi-Fi access, and tea and coffeemakers. Suites add kitchenettes, and living and dining areas; some offer furnished terraces. In-room gym equipment and room service are available.Breakfast is served in a casual restaurant. Other amenities include a bar, an airy lobby lounge and a spa, plus a heated outdoor pool, and 20,000 sq ft of event space. Parking is provided for a fee.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • The rooms have TVs and refrigerators
  • 15 min drive to Pinecrest Gardens
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 18 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Annette Naqui

I just stayed here for a night while I got my son moved in to start his last year of college, I loved staying here and will be staying here from now on Staff was helpful and friendly, place was so clean, food was real good at the restaurant If the staff wasn’t so helpful and nice it would have been a totally different experience so I hope they get credit for their service

Thank you!

Lisa Anderson – Akine

The Hilton lived up to my expectations and standards This was an experience not just a stay The food was amazing and fresh, even though I only eat breakfast

The room was clean, and they followed covid protocols, so I felt very safe I loved the sealed doors which indicated this room had been cleaned and covid protocols where followed The bathroom was spotless, the shower had great water pressure and safe from slips The room was big enough for my husband and myself, we sleep great but the only thing I struggled with was the pillows But I sleep on very expensive pillows at home Overall, I give this place a 10 out of 10 The staff was professional and provided excellent customer service

Ramon Rios Jr

Nice modern Hilton in convenient area Stay was not good though Food services slow, messed up order on first morning and then didn’t deliver one of the meals at same meal

Restaurant out of a variety of food and one beer on tap Housekeeping on demand didn’t show up to either of the two rooms I had booked Needed fresh towels and front desk didn’t pick up the phone so we had to go downstairs 2x to ask for towels over a 90 minute period We took out our own garbage Not a Hilton service standard quality First time I had to write a review before checkout Very unfortunate I had write this

7. Four Points by Sheraton Coral Gables (3-star hotel)

About this hotel

A mile from the Miracle Mile shopping and entertainment district, this polished modern hotel is 3 miles from the Vizcaya Museum and Gardens and 5 miles from Miami International Airport.The laid-back rooms feature complimentary Wi-Fi and flat-screen TVs; some rooms offer views of the pool. Room service is available.There’s a laid-back restaurant/bar, a heated outdoor pool and a poolside bar specializing in craft beer. Other amenities include a 24-hour fitness room and a business center. Valet parking is offered for a surcharge.

Things You Need to Know

  • Guests praised the clean rooms, which have microwaves
  • 5 min drive to the Venetian Pool
  • Some guests complained about the kitchenettes but others praised the beds
  • Guests praised the friendly service
  • Guests praised the laid-back restaurant
  • Guests mentioned bars 13 times
  • The fitness center has weight machines
  • Guests praised the pool

Feedback From Real Customers

Troy Dudash

A DisappointmentAt first glance the hotel is visually appealing When one looks closer there are some issues Water pressure was poor

The materials in the shower were low-grade and not fitting a “Sheraton” property The carpet in the room was visibly soiled The wallpaper was poorly affixed to the walls in places I was not told I would be charged for breakfast The staff were otherwise pleasant I happened to be there on Valentine’s Day and they did a great job decorating the room

Josh M

Rude staff, never anyone at the front desk! You have to scream for anyone to come help at the front desk Heard a female manager using profanity Very unprofessional all around with all the staff and management

In fact it’s seems the entire management needs to be fired because of so many issues with the customer experienceThis hotel could have better potential The rooms are clean but there are far better options in the area for the price

Andres Quan

The room itself is great, but don’t come here if you’re driving you’re own car, the parking situation is pretty precarious The cars must go up a narrow spiral driveway to go up to park The driveway is sealed by a gate which must be opened by the front-desk when you arrive, but if they don’t see you right away you could be sitting there a while to park

I was lucky enough to never have another car trying to exit while I was trying to enter, but if that was the case then we would be in a deadlock because there’s not much space to navigate around one another

8. SLS LUX Brickell Hotel (4-star hotel)

  • Address: 805 S Miami Ave, Miami, FL 33130
  • Phone: (305) 859-0202
  • Ratings: 4.4 (515 reviews) Very good
  • Website : SLS LUX Brickell Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Sophisticated suites with city views in a swanky hotel offering 2 rooftop pools, 2 bars & a spa.

About this hotel

On a bustling road in the vibrant Brickell neighborhood, this lavish all-suite hotel with a colorful exterior is a 2-minute walk from shopping at the sleek Brickell City Centre mall and a 3-minute walk from the nearest tram stop.Sophisticated suites, some with 2 bedrooms, include free Wi-Fi, flat-screen TVs and minibars, plus rainfall showers, coffeemakers and kitchenettes. All have dining areas, and balconies with city views.Complimentary amenities include an area shuttle service and a gym. There’s also a swanky sushi restaurant, a bar and a spa. A rooftop features 2 pools, a bar and a sports court, plus a playground and views of the city.

Things You Need to Know

  • Guests praised the large rooms
  • 6 min drive to HistoryMiami
  • 3 min walk to nearest transit
  • Guests praised the friendly service
  • Guests mentioned bars 14 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Oliver M.

Such a nice, quiet, clean hotel! Stayed during Ultra Music Festival and it wasn’t busy or chaotic at all Staff were very nice, attentive and welcoming Room was super quiet despite construction on a building next door (which you can see and hear from the pool area but wasn’t too bad)

We stayed in a deluxe king room and it was huge, basically a studio apartment Even came with a washer-dryer combo, kitchenette with sink, microwave, dishwasher, dishes, and fridge and an espresso machine with decaf and regular plus creamer/sugar/sweeteners There are little amenities for purchase in the dresser including a charging kit Brickell City Center is next door with lots of shops and restaurants Everything is within walking distance The pool was pretty quiet most days and easy to get a cabana There is a small shallow walk in pool and a bigger 4 foot deep pool adjacent Hotel guests don’t have access to the rooftop pool at the very top floor, that is only for residents (who have their own entrance and elevator to the building) Will definitely stay again!

MJ

I stayed at The Lux for my birthday and let me tell you I was treated like a Queen from the moment I walked in by Mario! He made sure he met all of my expectations and did it with a smile The pool area was my favorite,not to mention the nice balcony area to catch those sunsets If you’re looking for a great place to stay

this hotel is a must! Thanks Mario and Jose for a great birthday weekend!

Janean Gardner

Rooms are very spacious and well decorated The roof top pool is beautiful but this is not the right time of the year to think for one minute it will be a relaxing experience There is a new building being constructed right next door, so it is extremely loud when laying out at the pool

Also the staff/hotel are very particular about only giving there guest one towel There is no one here and I can’t get an extra towel? This would never happen at the W First and Last for me

9. Hotel Colonnade Coral Gables, Autograph Collection (4-star hotel)

About this hotel

Set in the upscale Miracle Mile district, this refined hotel is 4 miles from Villa Vizcaya museum and 12 miles from Miami Beach.Chic rooms with contemporary decor offer pillow-top mattresses, flat-screen TVs and WiFi access (fee), as well as minifridges and coffeemakers. Suites, some with crystal chandeliers and/or skyline views, add living areas and sleeping lofts; some have balconies. In-room spa treatments and room service are available.Dining options include a vibrant grill restaurant, a bar, a cafe and a coffee shop. There’s also a heated rooftop pool, a hot tub and a 24/7 gym, plus a business center and 23,000 sq ft of meeting space.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to the Venetian Pool
  • Guests liked the friendly service
  • Guests mentioned concierges 10 times
  • Guests mentioned game rooms 13 times
  • Guests praised the nightlife

Feedback From Real Customers

Bobby K

The hotel itself is beautifully renovated I am someone that is all about the aesthetics especially when a certain price point is reach per night The room was lovely with the spiral stairwell that adjoins a loft

Quite honestly, I feel the two could have been swapped But it’s understandable for servicing purposesYou can definitely hear conversations taking place in the hallway as well as what is going on outdoors This can be disturbing if you turn in early While scoping out the loft upstairs, I was quite surprised to see the microwave stacked on top of the small refrigerator They can do better than this Again, for the price per night, you would expect more I truly feel we were overcharged But maybe is the locale and surrounding amenities that brought about that price pointRoom 547!

stuart gradess

Almost all reviews comment on the physical aspects of a Hotel We celebrated a wedding anniversary knowing how clean and comfortable the Colonnade is, how great the location, all of the things that everybody asks about Well this review is a little different because it is just about the people who work there

We are neither rock stars nor millionaires and do not expect special treatment But that is exactly what we received from the Parking Valets, House Keeping staff, and especially the Front Desk Reception Staff: Ross, Adriana, Hayden, Isabella, Audrey and Mia Sincerely gracious, warm, attentive, like your closest best friend are the adjectives I would use to describe them all They, and not the thread count of the bed sheets, are what makes the Colonnade a truly great place in which to stay When you meet people who are genuinely kind, attentive, and eager to please it is like winning the hotel lottery My wife and I consider ourselves winners

Kia Graham

My stay at this hotel was horrible! You have take two elevators to get to the room not to mention the parking each time you leave the hotel you have to payThey don’t clean the room on a daily basis We have to ask for clean towels

No microwave to warm food The Receptionist at the front desk , who work on 5/12 night shift came to the room door accused us about noise , when there was no noise not even the TV was onThe noise was coming from the hallway I didn’t appreciate what he did We pay for the room and was not staying there for free I have always stayed at Marriott Hotels and never had this experienceI will not stay at this Hotel in the future

10. Four Seasons Hotel Miami (5-star hotel)

  • Address: 1435 Brickell Ave, Miami, FL 33131
  • Phone: (305) 358-3535
  • Ratings: 4.7 (2333 reviews) Excellent
  • Website : Four Seasons Hotel Miami
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale hotel featuring a 2-acre pool area with cabanas, plus a spa, dining & bay views.

About this hotel

Set in the financial district, this upscale hotel overlooking Biscayne Bay is 1.7 miles from the Vizcaya Museum & Gardens.Refined rooms with city or bay views offer flat-screen TVs, iPod docks and Wi-Fi (fee), as well as minifridges, microwaves and coffeemakers. The 1-bedroom suites add separate living rooms with pull-out sofas. Room service is available.A contemporary American restaurant has a terrace with fire pits, and there’s a 2-acre outdoor pool area with cabanas, a hot tub and a poolside bar. Other amenities include a spa and a fitness room, plus a business center and 9 meeting rooms.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to Villa Vizcaya
  • Guests praised the friendly service
  • Guests liked the contemporary restaurant
  • Guests mentioned “oysters” 11 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Zanzoun

My husband & I stayed here Sunday-Thursday because I had a procedure Monday that required me to be on bed rest The welcome was very gracious & kind We got exactly what we wanted- peace & quiet

The hotel was clean & the staff was kind I especially liked the window sill/sofa in the room to get a little sun while I was on rest!When it came to the food- we couldn’t go wrong We tried almost everything at Edge during breakfast, lunch & dinner & everything was delectableMy only issue would be the valet I’ve always been hesitant to do valet (no matter the level of the hotel) & this left another bad mark on me My app notified me that my car was unlocked & had the windows down all night When I woke up I notified the front desk & they resolved it, but I truly believe that’s something shouldn’t have occurred My car now has a peculiar smell

Nan W

We stayed at the Four Seasons Miami-Brickell for two weeks this June From the moment of our arrival to check-out, we couldn’t have been more pleased with our stay The entire staff went above and beyond to make our entire family comfortable and satisfied

From meeting our every need to sending a sizable chocolate tennis racket arrangement when my daughter got into medical school, the staff exceeded our expectations in every possible manner The food and drink was world-class—the chefs and bartenders worked tirelessly to prepare meals and beverages to our specific preferences While the entire staff was fantastic, Santa was a particular highlight of our stay Throughout our trip, she ensured we were always taken care of, from valet to housekeeping, restaurant booking and much more The manager at the pool was equally wonderful, and helped us book a last-minute reservation at an extremely popular restaurant in Miami The housekeeping staff was clean, efficient, and incredibly warm to each member of our family—always doing their best to meet our various needs I give my highest recommendation to the Four Seasons Miami-Brickell and look forward to returning as soon as possible for another stay

Christen Dye

My literal favorite hotel in Miami I know most people think “I want to be on the beach”, but for me the service, and feel here is just 10/10The pool is beautiful and gives you an amazing day in the sun

You are always a quick hop to the beach as wellI can not express enough how much I love and recommend this hotel! Safe travels

11. JW Marriott Miami (4-star hotel)

  • Address: 1109 Brickell Ave, Miami, FL 33131
  • Phone: (305) 329-3500
  • Ratings: 4.4 (1610 reviews) Very good
  • Website : JW Marriott Miami
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Chic hotel with 2 restaurants, plus an outdoor pool, a spa & conference facilities.

About this hotel

Set in the dynamic Brickell district, this upscale hotel is 3.8 miles from South Beach and 5.9 miles from Ocean Drive.The plush rooms have WiFi (fee), 42-inch flat-screen TVs with premium cable channels, desks, coffeemakers and minibars (fee). Some rooms have access to a club lounge with complimentary continental breakfast and evening appetizers. Suites add separate living areas and kitchenettes with minifridges and wet bars.Amenities include a pub-style bar and 2 restaurants, plus a heated outdoor pool, a spa and a fitness room. There’s also a business center and 18 meeting rooms. Parking and breakfast are extra.

Things You Need to Know

  • 5 min walk to nearest transit
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the restaurant
  • Guests mentioned “Massage” 10 times
  • Guests liked the fitness center
  • Guests liked the outdoor pool

Feedback From Real Customers

R. V. B

Older hotel but I believe they are in the process of renovations Lighting in the rooms need to be updated and brighter especially in the bathroom and entry hallway and closet Although I could see brighter lights would have been better

Also, it would be nice if they cleaned the windows mine were rather dirty The customer service was excellent Staff was very friendly and extremely helpful No matter the time or day front desk was willing and able to engage Great job people!!!

Will Aguila

I personally went to the Spa to book a massage for my wife and the attendant looked at her schedule and booked it for 4 pm along with my credit card info About 2 hours later we find out from the attendant that they could not honor our appointment because the masseuse scheduled to do it left to go to a “sister property” They offered to change the reservation for the following day but we would be leaving by then

I explained our displeasure with this and asked why we were not told about this when we booked it the response we received is that their scheduling system does not let them know when the masseuse is scheduled elsewhere! I am completely flabbergasted by this response and cannot help but wonder how a hotel with such a reputation to uphold could run such and AMATEUR operation? Somehow we are considered lesser clients than the sister hotel that we were left for When I asked to speak to the manager we were told by the attendant that he would email us and they also gave us his email to contact him As of now, we have received no contact email from him or any other communication Please understand that I am writing this with no prejudice of this location and no hidden agenda This is totally unacceptable behavior for a place of this category and they need to be called out on this I hope this helps others who are trying to book the same spa Beware!

Sabine Pietri

The room/suite is old and dated ! Very old fashioned and run down … the bar super quiet and bad drinks ; tonight the server told me they have nothing but Chardonnay which I don’t drink and later the other waiter says that’s not true, I got my glass of yummy wine but what a zoo! The pool is not appealing at all in a roof top with fake grass !The bathroom doesn’t even have towel hooks or cabinets to put your clothes away in a suite ! Won’t be back

12. Hotel Beaux Arts, Autograph Collection (5-star hotel)

About this hotel

In a glass and steel high-rise, this stylish hotel is a 10-minute walk from Bayfront Park and an 8-minute drive from AmericanAirlines Arena.Minimalist rooms and 1-bedroom suites offer ocean or bay views, as well as marble bathrooms, flat-screen TVs and iPads. All also have free Wi-Fi and coffeemakers.Breakfast is served for a fee in a chic lounge. There’s a golf school, a yoga studio, a basketball court and a virtual bowling alley. Other amenities include a rooftop pool, a fitness room and a spa, as well as a celebrated bistro.

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to Bayfront Park and Bayside Marketplace
  • 22 min drive to Miami International Airport
  • One of the few hotels in the area with 24-hr room service
  • The hotel has a game room

Feedback From Real Customers

Victor Sachs

Amazing Hotel in the Heart of Downtown MiamiGreat bed with great sheets helped us sleep really well – and isn’t that the most important thing! The artwork and exclusive vibe is great, but you do share the facilities with the JW Marriott including the exec lounge and the pool, etc

But again, the bed was great, the room is really cool and modern and it’s a great stay!

Dontbother asking

I left a $3,500 USD Dior suit jacket in the room When I arrived at the airport I realized it and called the front desk to ask to keep my jacket safe My jacket was “not found” according to staff

There is a bunch of thieves working here Do not forget anything in your room at this hotel The staff was very unprofessional about helping me locate my suit jacket

Chris Then

I booked a weekend getaway My flight gets canceled, and I’m unable to travel I called Amex travel which connected me to the hotel to get a refund or reschedule the trip The hotel stated they were not going to refund nor reschedule the trip

What kind of customer of service is this? By far the worst customer service I’ve experience I’ll never booked at the hotel Beaux Arts!!!

13. InterContinental Miami, an IHG Hotel (4-star hotel)

About this hotel

Overlooking Biscayne Bay, this upmarket high-rise hotel is an 8-minute walk from the Olympia Theater and 12 minutes’ walk from the FTX Arena.Sophisticated rooms feature coffeemakers and marble bathrooms, plus flat-screen TVs and Wi-Fi; some provide bay views. Club rooms and suites offer access to a lounge with free breakfast and appetizers. Suites include living rooms; bi-level suites have kitchens and media rooms.There’s an upscale Latin American restaurant, a coffee shop, and a rooftop pool with a breezy cafe. Other amenities include a spa, a 24/7 fitness center, and more than 100,000 sq ft of event space.

Things You Need to Know

  • Walking distance to Bayfront Park and Bayside Marketplace
  • Guests liked the large rooms but some thought they were outdated
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the upscale restaurant
  • Guests mentioned “cruise ships” 67 times
  • Guests praised the breakfast
  • Guests praised the bay views

Feedback From Real Customers

Tracy Barnhart

The property is beautiful and in a great location My room was spacious and clean However, the hotel is in need of cosmetic refreshing

The furniture in the lobby is worn, the ceiling vents in the meeting rooms are surrounded by black dirt, and the public bathrooms look “tired” I expected more from a luxury hotel Also, the elevators can be very slow More than once, there were 20 people waiting in line to get on the elevators in the lobby, even though there are six elevators available At one point, hotel staff let us use the service elevator, which was appreciated There were a few times that I had to wait several minutes for an elevator to pick me up on the 24th floor My colleagues said the same thing happened to them I didn’t receive an emailed receipt from the hotel and had to call twice to have one sent to me Overall, I enjoyed my stay and would stay here again

Antonio Araujo (Antonimator)

We came to vacation to visit my family that lives in in Miami and decided to stay a hotel for part of the trip This hotel is so nice, the pool is heated and the gym is clean and has brand new equipment The rooms are clean and comfortable

We paid for vip club access and got breakfast, tea time and happy hour throughout the day Fernando was our server for tea time and happy hour and he was very friendly and professional I’m very impressed with he level of service in the hotel

Ralf Assmann

It was an amazing experience, from valet parking to check-in everyone was very friendly and helpful The design of the interior is very luxurious The room was great and the view was beautiful

We booked online and I found a great deal with parking and breakfast already included I also liked that it is in walking distance to the hard rock cafe

14. NUVO SUITES HOTEL (3-star hotel)

  • Address: 1750 NW 107th Ave, Miami, FL 33172
  • Phone: (786) 472-9095
  • Ratings: 4.4 (3066 reviews) Very good
  • Website : NUVO SUITES HOTEL
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Modern all-suite hotel with kitchens, an outdoor pool & free WiFi & breakfast.

About this hotel

Across the street from the Miami International Mall and 0.7 miles from Dolphin Mall, this all-suite hotel is 16.5 miles from Miami Beach.All of the modern, minimalist suites come with free WiFi, flat-screens and either marble or laminate-wood floors. Most rooms have kitchens with stainless steel appliances (some have only kitchenettes with minifridges and microwaves).On-site amenities include an outdoor pool and hot tub, a poolside bar, fitness facilities, yoga classes, a business center and a rental car service. The hotel provides continental breakfast and valet parking for free.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 11 min walk to the Dolphin Mall
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned “Sofa bed” 10 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

BossLady Osorio

Hotel was nice, pool was amazing Great music played the entire time We all felt the pool closed to early and bar and food service weren’t available on Monday and Tuesday and we didn’t know that when we booked

The location was perfect, everything was so close to us Valet was awesome and never a wait for the vehicle and we came and went a lot while we stayed there they never got irritated at us and always on time Took one star because of pool closing early and no drinks or food for 2 days of our trip

Sonia Bravo

My first time in this hotel I liked it The suite was very comfortable, AC super

not very often you see central AC in hotel’s room That’s one of my prioritiesvery Convenient to the places I wanted to go Staff was super, special kudos to the valet parking employees, very organized , super friendly and courteous and the app they have to request your car from your phone is awesome I definitely will come back again from now on when visit Miami

Erica Faughn

Roof top pool was amazing It had two jumbo screens, a bar, ample space to get out of the sun Table tennis and a gym

The decor and vibe of the hotel was amazing The valet staff, front desk and even house keeping were all so nice and pleasant Plenty of near by restaurants to walk too or even deliver Should have taken more pictures these don’t do it justice

15. JW Marriott Marquis Miami (5-star hotel)

About this hotel

This upscale hotel off US-1 is 5.4 miles from Ocean Drive and the Art Deco District, and a mile from NBA games at American Airlines Arena.Sophisticated, modern rooms feature Wi-Fi (fee), 52-inch flat-screen TVs and iPod docks, plus minibars and coffeemakers; some feature floor-to-ceiling windows with city views. Suites add separate living rooms. Upgraded quarters have access to a club lounge with complimentary breakfast and snacks.Amenities include an acclaimed Mediterranean restaurant, an international eatery with big-screen sports, and a casual cafe. There’s a heated outdoor pool with city views, as well as a fitness room with classes.

Things You Need to Know

  • Walking distance to Bayfront Park and Bayside Marketplace
  • Some guests disliked the beds and others complained about the kitchenettes
  • Guests liked the service
  • Guests praised the acclaimed restaurant
  • Guests mentioned “Basketball court” 17 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

TiffanyCBeauty

Such a beautiful hotel My fiancé and I booked this hotel a night before our cruise and it was such an amazing stay and bonus to our trip The hotel has beautiful rooms which feel like luxury and we were even upgraded to a larger room with amazing views

Everything looked fresh and new, we truly loved our stay The staff were all pleasant and helpful and Andres the chief concierge helped with information about getting to our cruise and helped with printing our necessary documents which saved us so much time We can’t wait to visit again!

Mugsz Capone

Beyond happy with my stay at the JW marquis Miami Room was amazing, food was great !! Staff was very friendly However, I did want to give a extra shout out to Cynthia of the front desk

Dominican chick who was one of the most delightful people to meet Very nice, patient and well mannered She made what was an already an amazing experience for my wife and I, a even better one Also, Saramy the bartender by the pool the sweetest woman! Someone who really goes above and beyond to ensure the guest enjoy their experience Kudos to those two !

Magela Paez

Did a one night staycation Room was amazing Spacious, comfortable bed and pillows

Nice, big bathroom, TV screen in the mirror Bug tub and stand up shower Room has a desk for those that need to get some work done Wall to wall, floor to ground windows Ate dinner at the restaurant ground floor and the food was delicious A little bit on the pricier end Was there celebrating an anniversary so it was worth it to us The drinks were suburb! I would go back just for the drinks! Ordered room service the next day and I was blown away The breakfast was better than expected I would definitely go back for a weekend getaway to relax and disconnect

16. The Ritz-Carlton Key Biscayne, Miami (5-star hotel)

About this hotel

This upscale beachfront hotel is 2.3 miles from Crandon Golf at Key Biscayne and 8.9 miles from downtown Miami.Refined rooms and suites offer flat-screen TVs, iPod docks and free WiFi, as well as 24-hour room service. A resort fee covers in-room WiFi. Most rooms have balconies, and some feature ocean views. Club rooms provide access to a lounge with free food and drinks.There are 3 distinct restaurants and a Cuban-style rum bar, as well as a poolside ice cream parlor. The hotel has 2 heated outdoor pools, a hot tub, and 11 tennis courts. The resort fee includes access to the fitness center, as well as the sauna and steam room at the spa.

Things You Need to Know

  • 4 min drive to Bill Baggs Cape Florida State Park
  • Some guests complained about the kitchenettes
  • Guests liked the service
  • Guests mentioned “brunch” 23 times
  • Guests praised the views
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Sam` Lazar

Always a pleasure going there for the weekend Decided to go Sunday to get a massage with my wife Omar was always great as usual

My wife’s massage was not that good but she said the massage therapist was very friendly and nice It’s almost like a hit and miss with the massage therapists Some are great and some are average For the money you’re paying for the service you would figure they all should be good But I must say that they are all friendly, kind and respectful The spa attendants are always great!!!We also had lunch at the Dune’s beach bar We were seated by Sammy who was very nice We waited about 15 minutes to be attended too and no one came I went to Sammy and mentioned to him that no one has come to serve us, The server who came to us saw us originally but never came to us when we were there Food was great and the service was good after the factDoesn’t change my perspective on the Ritz Will always go there for a nice little getaway Everyone there is always great Look forward to going again soon

Faizah S

It was our first time staying here and had some expectations that were by no means extra-ordinary What we expected was a nice room, friendly service, great amenities, some perks, but all we got was a king size room no larger or better than any other standard hotel, and absolutely nothing else! Service was horrible – housekeeping and food service staff were nice but no one else was helpful or friendly, there are much nicer beaches in Miami to stay at, the restaurants were not appealingTwo things that stood out during our stay- 1

They offered us drinks on arrival so hubby asked for a pepsi and they wouldn’t give him one, said they couldn’t do that? Don’t offer someone a drink then refused to give it to them… very rude and unprofessional 2 When we got to our room, saw the bathroom was dirty so called front desk to request cleaning just for the bathroom I had to request twice and no one came until an hour and half later! We couldn’t use the bathroom or freshen up when we got thereThis hotel is not worth the price or the time, there are better resorts and hotels to have a relaxing, fun stay at, with much more to offer

Gary Meech

Arrived very late/early morning, very tired but the overnight staff and manager where great! Easy and quick check in The lobby was very spacious and clean Elevator kept stopping at each floor on the way to my floor (odd) but room is amazing

View from the balcony is equally amazing Here for a conference but I could see hanging out here for a relaxing weekend

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