5 star hotels in Pasadena, MD

1. Aloft Arundel Mills BWI Airport (3-star hotel)

About this hotel

This upscale hotel is 6 miles from Baltimore/Washington International Thurgood Marshall Airport and a 15-minute walk from shopping at Arundel Mills. It’s 1 mile from the Live! Casino.Modern rooms have free WiFi, flat-screen TVs, minifridges and coffeemakers, as well as walk-in showers and designer toiletries. Kids are welcomed with air mattresses, bedding and goodie bags. Dogs receive treats and toys (fee).Parking and an airport shuttle are free. There’s a colorful lounge and a trendy bar with regular live entertainment, along with a 24/7 pantry, an indoor pool, a 24-hour fitness center and a business center. Breakfast is offered for a fee.

Things You Need to Know

  • 7 min drive to the Maryland Live! Casino
  • Guests mentioned lobbies 39 times
  • Some guests complained about the air conditioning
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms and others complained about the showers
  • The fitness center has weight machines
  • Guests praised the nightlife
  • Guests praised the indoor pool

Feedback From Real Customers

D. Berry

The hotel is in need of a deep cleaning It was dusty and visibly dirty base boards, windows etc The bed was worn and the pillows are like small bags of rocks

Super uncomfortable stay Staff wasn’t to friendly and hardly said helloWe’ve stayed here before and each stay has gotten worse The bar tender was on her phone checking out social media while we were trying to get drinks We will not stay again I certainly do not recommend this hotel, there are other options in this area These were my pillows in my picture I literally folded them in half When I asked for new ones, they lady at the front desk was totally annoyed with me They did deliver 2 new pillows that weren’t much better and they said they could only replace 2, so my husband had to tough it out

Jacquin K. Savoy

My first visit to this hotel will be my last I had a bad feeling about this place upon arrival The front desk attendant was very nice and helpful, but the overall experience was terrible

I reserved two rooms and requested either adjoining rooms or rooms next to each other (for me, my daughter(s), and her friends who were celebrating her birthday) They allegedly accommodated my request, however, when my children and I went into one of the rooms, it was already occupied We had to scramble back out of the room as not to disturb the occupant Unfortunately, the only other available room was two floors away from my girls in the second room That didn’t work for us, so we wound up leaving and checking into a nearby hotel I understand an honest mistake, but it was late and we’d had a long day We were ready to hit the showers and go to bed Having to find another hotel after 11P was very inconvenient and even more tiring Also, IDK if the guest in the room we went into was a hard sleeper or what because they didn’t budge when we barged into the room I asked the front desk attendant to check on them I hope they did!

Leonard Spencer

Excellent hotel and great rates especially for Marriot Envoy point redemption I have stayed there on numerous occasions The rooms are well kept and very clean

The front desk staff were always nice and friendly On my most recent stay I would like to give special thanks to Amber She was extremely helpful and very professional Thank you !!

2. Royal Sonesta Harbor Court Baltimore (4-star hotel)

About this hotel

Overlooking downtown’s Inner Harbor, this upscale hotel is within a 12-minute walk of the American Visionary Art Museum and the National Aquarium.Sleek modern rooms have free Wi-Fi and flat-screen TVs with cable channels, plus minifridges and coffeemakers. Studios and 1-bedroom suites add floor-to-ceiling windows with harbor views, and living areas with pull-out sofas. Some feature wet bars and dining tables.There’s a refined, safari-inspired restaurant with hand-painted murals and antiques, as well as a coffee shop, a bee apiary and a contemporary art collection. Rooftop amenities include a fitness center, a pool, saunas and a tennis court.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Guests mentioned the bathrooms are large
  • Walking distance to the Maryland Science Center and IMAX at the Maryland Science Center
  • Guests praised the professional service but some complained about the room service
  • Guests liked the restaurant
  • Guests mentioned concierges 18 times
  • Guests liked the breakfast

Feedback From Real Customers

Roxana Ploski

I stayed overnight with my daughter and she said it was the best day of her life! Great location, lovely staff, clean spacious room and the indoor pool was a bonus! We walked to the historic ships and the National Aquarium, the restaurant was not open on the night of our stay but the hotel provided a list of local eateries and the breakfast cafe was ideal We will definitely be back!

Tom Tom Scott

Well me and the wife stayed here for an anniversary getaway The service was absolutely amazing Ms

Michell at the front desk sent us chocolate covered strawberries and champagne Complete surprise for us We were just having regular conversation and she sent us a gift Very attentive and caring to our needs and privacy Mr James the concierge made sure we barely lifted a finger or the phone He knows all the good spots close by We loved the view and the staff

James Coutourier

The staff is great with good hospitality The location is actually even better, right across the street from the beginning of the harbor A very peaceful hotel but It’s way overpriced

Very old looking with a weird carpet stench Chipped walls, chipped doors Looks like an old Catholic Church Doesn’t have a good view either compared to other local hotels Old dirty carpet ! It was a burn mark in the unattached foot rest not to mention it didn’t even match Just a badly designed hotel for the price Needs remodeling

3. The Westin Annapolis (4-star hotel)

  • Address: 100 Westgate Cir, Annapolis, MD 21401
  • Phone: (410) 972-4300
  • Ratings: 4.4 (889 reviews) Very good
  • Website : The Westin Annapolis
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upmarket hotel offering a restaurant, plus a fitness center & a heated indoor pool.

About this hotel

A 13-minute walk from the Banneker-Douglass Museum, this polished hotel is a 15-minute walk from the 18th-century Maryland State House.Classically furnished rooms have Wi-Fi (fee), flat-screen TVs, desks and coffeemakers. Suites add separate living rooms and dining tables. Upgraded suites offer kitchenettes and/or wet bars.Amenities include a restaurant and a lobby lounge, as well as a fitness center and heated indoor pool. There’s also meeting space and a business center. Parking, breakfast and spa treatments are available (surcharge).

Things You Need to Know

  • Walking distance to the Banneker-Douglass Museum and The Chesapeake Children’s Museum
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the clean rooms but some disliked the kitchenettes
  • The hotel has a concierge
  • Guests praised the restaurant
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub
  • Guests liked the lobby bar

Feedback From Real Customers

Eduardo Bonilla

Good choice for lodging in Annapolis! Great location, walkable to town, but have your comfy shoes ready if you’re choosing to walk There is a FREE shuttle that loops around Annapolis It picks up and drops off right in front of the Westin

Very convenient!Modern, clean, comfortable rooms No complaints there It was nice to have a pool for the kids to splash around after a long day out in town I only docked a star because, breakfast should be more reasonably priced Over $100 for breakfast for a family of 4 is not reasonable in my opinion Also, no included coffee in the lobby I was not about to pay for Starbucks after already paying the rather steep nightly rate If great location and a comfortable stay is what you’re looking for, you can’t go wrong with the Westin

Michelle Priller

Warm welcome from the Manager of Westin Annapolis started my business trip off to a fabulous start Sherry was incredibly helpful as it was our first event since the pandemic so we needed assistance with our logistics His warm smile each and every time I saw him was amazing

Susan was also very helpful with our booth setup Enjoyed my experience at the Westin and highly recommend

Joseph mcneil

Probably one of my best hotel stays quiet clean room comfy beds nice and clean bathrooms as well Had a chance to hit the pool only 3ft deep but still got a good swim plenty of good options to eat nearby valet is 34 bucks a night but they provide great friendly and fast service 35 a night to self park and each time you pull out of parking

so valet it is 😂

4. Cambria Hotel Arundel Mills-BWI Airport (3-star hotel)

About this hotel

Off a highway 7 miles from Baltimore/Washington International Thurgood Marshall Airport, this casual hotel with a hip vibe is 2 miles from shops and dining at Arundel Mills, and 5 miles from the National Cryptologic Museum.Featuring aviation-themed decor, the airy, relaxed rooms offer flat-screen TVs and free Wi-Fi, plus minifridges, microwaves and Keurig coffeemakers. Suites add sitting areas.An airport shuttle is complimentary. There’s a restaurant, a bar and a trendy lobby lounge, plus a heated indoor pool, a gym and meeting space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to the Maryland Live! Casino
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 19 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool
  • Guests praised the trendy bar

Feedback From Real Customers

Rashidah

I’m not sure about pets, but they are NOT kid friendly We heard babies crying at 6am and we never said a word, naturally because it is a hotel and people come with their families However, we received 2 complaints in the middle of the afternoon (12:30 and 3:45) when our 3 and 4 year old were laughing and playing in the comfort of the room that we paid for

Not in the hallway, not in the lobby, but in our room We received a call with someone on the other end saying, “can you keep your kids quiet?” When we expressed concerns about this and how the stay was uncomfortable for us, we were told that there are pilots trying to get some sleep When I checked out and again expressed my concern to one of the representatives behind the desk, another woman (not a manager) stood beside her and tried to justify the calls by stating, “we have other paying customers too” I quickly dismissed her and pointed out that it was one of me and two of them and I will finish my discussion with the person that I started my conversation with (which happened to be understanding regarding my complaint) I asked for the manager, who was unavailable on a Monday afternoon, and I left a voicemail with no call back or resolve We also had a teenager who asked to use the pool but was told that it was closed, only to see that it was open for other guests Pick another hotel if you have a family, especially if you have small children The patience and service is less than desirable, to say the leastUpdate…the manager called me back He was apologetic and very professional We received a discount for our trouble and appreciate the response and resolve

Jay Hill

Beautiful hotel Great location for my work trip As others have mentioned, walls and doors do not filter sound at all

Normal conversations are heard 3 rooms away Next door room sounds like they are leaning against the wall while talking on the phone This is just normal conversations!!!!! Every door closer is not set properly, so every door slams closed… you can barely prevent it if you are trying to be considerate I’m a big strong guy and those closers would be horrible for a child, handicapable person… Won’t be back

Ellah

Customer service was questionable at first Upon checking in, I stood and waited for the front desk person to acknowledge me for what felt like 5 minutes while talking to a a co-workerBesides that, my hotel experience was pretty good

It was a quick one night stay for work The room was clean and so was the bathroom The decor is fun and modern and location was perfect for what I needed!Disclaimer: if you’re looking for a relaxing hotel for a getaway or staycation if sorts, I would not recommend as it was pretty loud and had tons of kids and families Which isn’t a bad thing of course, but if you want quiet, I would look elsewhere I agree with the other reviewers stating that the walls are pretty thinAll in all, I would visit again

5. Crowne Plaza Annapolis, an IHG Hotel (3-star hotel)

About this hotel

A 4-minute walk from the Westfield Annapolis Mall, this polished hotel is 4 miles from both the United States Naval Academy and the Maryland State House.The bright, modern rooms feature complimentary Wi-Fi and flat-screen TVs. Suites add sofabeds. Room service is available.Parking is free. Other amenities include a casual restaurant, a cozy bar, and a low-key lobby lounge with a fireplace, as well as a convenience store, a business center and 10 meeting rooms. There’s also a 24-hour fitness room, a heated indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the beds
  • 10 min drive to the Banneker-Douglass Museum
  • Guests praised the clean rooms but some complained about the kitchenettes
  • Guests liked that this hotel is near shopping
  • Guests liked the service
  • Guests mentioned lobbies 26 times
  • Guests mentioned “shopping malls” 27 times
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Christine DeVose

Overall good experience The hotel was modern and clean The room was a bit small, but very comfortable and clean

My only dislike was the need for a reservation for the pool, by the time I checked-in all timeslots were taken so that was a bummer Plenty of parking Staff was niceThe location was great Near a mall and plenty of restaurants

Josh S

I can confidently say I can review this hotel with vast insight My family and I called this home for 4 months while traveling for work This was an amazing hotel with the best staff you could ever hope to get

Not only was the stay amazing, the experience was out of this worldThe rooms were of good size, we started in a room with two beds and ended up wanting a little more play space for our son so we requested a different room We were brought up to the floor and shown a few different rooms to choose from We chose a room that offered more of what we wanted and were very happy with the choice for the rest of our stay We found that the entire hotel stayed very clean and tidy The hotel offered many amenities including a laundry room which saved us a lot of hassle and time Our son LOVED the indoor pool and spa The hotel gym was not used as much as it should have been by us but it was very nicely laid out and offered many machines to choose from As for the hotel restaurant, we mostly took advantage of weekend breakfast which never disappointed My wife liked to grab a Togo breakfast and coffee before work and raved about how accommodating the staff was I truthfully believe we knew every face of every staff member before our check out and we had zero complaints with any of them They all were amazing The staff went above and beyond with our son and even invited us to a WONDERFUL Christmas party where the big man in red himself showed up ( Thank y’all so much for this, it meant more than you could ever know!) While there for four months, we only had one opportunity that needed the staffs attention, our electronic lock on our door failed and we got locked out The engineering staff took wonderful care of us and knocked out the problem instantly Truthfully it was no inconvenience due to the wonderful attitudes of the gentlemen who fixed everything The hotel is VERY convenient to literally anything you could ever need Restaurants, malls, grocery stores, you name it and you are no more than 10 mins awayI can only hope our next hotel is half as good as our crown plaza stay Thank you for the amazing experience Crown Plaza Annapolis, we hope to visit you again someday!

James Ortegaz

The hotel is nice and clean And house keeping was amazing But reading the reviews on here I see it a common this to be told that your stay comes with breakfast, and be denied breakfast on my visit! I spent over $400 for 2 nights (Saturday & Sunday)

I understand Saturday is a premium rate day but Sunday the hotel was empty So I don’t understand when I brought it to the front desk attention all they can say is I have to spend more money for breakfast! Smh

6. Hampton Inn Baltimore/Glen Burnie (3-star hotel)

About this hotel

Off I-695, this modern hotel is 7 miles from Baltimore’s Inner Harbor and 6 miles from Baltimore/Washington International Thurgood Marshall Airport.Warm, unfussy rooms include free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate living areas and sofabeds.Freebies include parking, hot breakfast, and an airport/area shuttle. Additional amenities consist of a meeting room and a 24/7 business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 14 min drive to Oriole Park at Camden Yards
  • 55 min drive to Washington Ronald Reagan
  • Guests praised the friendly service
  • Guests mentioned lobbies 21 times
  • Guests mentioned fitness centers 11 times

Feedback From Real Customers

Nicole Sentner

My boyfriend and 2 of our friends traveled to Baltimore for the Arsenal soccer game this past weekend We had originally booked a different hotel and after driving 7 1/2 hours we pulled up and they were permanently closed and did not inform us prior When I looked online it said that Hampton Inn was fully booked but I still decided to call for a room

Ricardo was able to get us the last room available and his customer service after hearing of our issue was better than could be expected Ashley P who works the front desk was equally as amazing! She checked us in and out with no issues, gave us food suggestions when asked and was honestly just the sweetest soul after our horrible morning Her level of professionalism and compassion was top tier and Hampton Inn is lucky to have someone who cares so much for guests working for them The room was great, good choices for morning breakfast and an amazing staff Would definitely stay again!

Morris Fiorillo

From the moment I walked in I was greeted with a smile from Charlie, treated as a diamond member She provided water, I did ask for the higher floors but the no rooms were available, but was provided a nice quite room The rooms are very clean, hotel is close to everything you need

During my 4 day 3 nights stay I have only dealt with Charlie and she has been tremendous Helpful with local restaurants and such I would recommend staying here and would come back

Margaret Clark

We were in the area for a funeral The desk clerk when we checked in was quick to give us recommendations for local restaurants that we might enjoy, and to see if we needed anything at all for our stay We thoroughly enjoyed our time there even if the occasion was difficult

All the staff we met was very kind and encouraging and we highly recommend this hotel

7. DoubleTree by Hilton Hotel Annapolis (3-star hotel)

About this hotel

This classic hotel is 4.3 miles from central Annapolis and a 2-minute drive from US Highways 50 and 301. Westfield Annapolis mall is 1 mile away.All rooms offer modern decor and custom-designed beds, plus minifridges, microwaves and free WiFi. Suites add living areas with kitchenettes and sleeper sofas.An all-day restaurant and bar specializes in seafood, plus there’s a cafe serving coffee and snacks, as well as private dining. There’s also a 24/7 fitness center and outdoor pool. Additional amenities include 12,000 sq ft of event space and a business center, plus a free downtown shuttle.

Things You Need to Know

  • The rooms have minibars and refrigerators
  • 10 min drive to The Chesapeake Children’s Museum
  • Some guests complained about the furniture
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Carl Hall

Absolutely stellar in every way The location was great and easy to get to with plenty of stores and restaurants in the area (though I highly suggest the Ports of Call restaurant inside the hotel) The junior suite was massive and had a very large soaking tub

Rooms were clean and looked great Finally, the staff were hands down the friendliest and most professional people I’ve ever had the pleasure of dealing with If I’m anywhere near this area in the future I will definitely pick this location again!

Stephanie Pastorino

I contemplated writing this review because the staff was friendly but this hotel is not up to par with other Double Tree Hotels We booked a suite since we were traveling with a 9 month old and our puppy Upon arrival we were never offered the cookies that they go way out of their way to advertise over and over on their answering service and online, as Hilton honors members we were not even offered a bottle of water at check in

When we got into the room we noticed the room was not very clean Aside from the room being very outdated there was very minimal towels in the bathroom, red stains on the carpets and a funky smell throughout the suite We allowed our 9 month old to crawl around on the floor while we unpacked to which she found a LARGE switch blade knife left behind by the previous guest, after further inspection we found old moldy limes on the floor as well When my husband went to the front desk to complain about the room we were switched to another available suite We paid extra money to check in early and spent the entire time of our early check in at the front desk and then switching rooms and we weren’t offered the early check in amount to be refunded At first glance the second room seemed more suitable although still outdated and dingy with stained carpets etcbut at least this room had towels, however I found a small SLUG on our bed! Afraid of what we might find in room #3 we got rid of the slug and stayed in this room The pool was nice and is pretty much the only reason besides the friendly staff that I rated this hotel a 2/5 however we were charged wayyy more for the poolside drinks than what the menu states- double to be exact, with no explanation as to why we paid double the price for each drink Trying to salvage the rest of our stay we attempted to eat in the hotel restaurant When we went down the restaurant it did not appear to be very crowded however we were greeted by someone at the door who said it would be a very long wait before they could seat us and was basically trying to deter us from eating there We looked around at the many open tables and decided that it was probably best not to eat there since our stay was not going well thus far and left the hotel to grab dinner This was incredibly upsetting to us because we specifically booked a hotel with all amenities so that we could relax and enjoy ourselves in once place and not have to travel around with the baby The buffet breakfast was included with our stay so I have to say that is the only reason why we went to breakfast in the morning, the food was good but the dishes were not clean, there was lip marks on the orange juice glass I had and food and grease stuck to the “clean” plates next to the buffet I am incredibly disappointed with this hotel, for the amount of money we spent on this one night I would have preferred staying anywhere else, definitely not the experience you would normally get at a Double Tree Hotel

Chris Caldwell

Jody, the daytime shuttle driver, was awesome, very kind, and as flexible and accommodating as possible considering all the wedding traffic at the hotel, as were most of the other staff Maybe a 10 minute ride to downtown or the academy Rooms are a bit tired and dated, but adequate with a audible clicking, yet functional AC

The firm king bed that I slept upon was not at the Double Tree standard that I have come to expect, but others may prefer it The rooms are relatively quiet if you are on the front side away from the busy four lane Breakfast is typical Double Tree and a decent Annapolis hotel value with a good $15 buffet and multiple cooked to order optionsI’ve never written a review mentioning loyalty status, but if you are expecting any sort of status upgrades or preferential treatment for being a long time Honors member, look elsewhere Despite no wait behind me and being alone at the front desk with two attendants, my Honors status was not acknowledged at check in, I was not offered water, or even a cookie, and I even received a lecture from ‘Joshua(maybe 5’9″ or so, balding, with glasses)’ about the limitations of the food and beverage credit, and how Honors members have long taken advantage(his words) of the complimentary breakfast Almost ‘anti’ in the customer service department and likely in need of remediation I also had the displeasure of phone call with ‘Joshua’ a couple of days after my stay, due to a billing error, and he once again reinforced his hospitality shortcomingsOverall, a decent hotel but one bad egg can cause a lingering odor

8. Baltimore Marriott Waterfront (4-star hotel)

About this hotel

A 7-minute walk from the National Aquarium, this upscale hotel is also 1.3 miles from Baltimore Orioles baseball games at Camden Yards.Modern rooms offer Wi-Fi (fee) and flat-screen TVs with premium channels, plus desks and coffeemakers. Upgraded rooms have access to a lounge with free continental breakfast and evening appetizers. Suites offer separate living areas with pull-out sofas; some add floor-to-ceiling windows with river views.Perks include an American restaurant using locally sourced ingredients, plus a sauna and a 24/7 fitness center. There are also 41 meeting rooms, along with a business center and laundry service.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the showers
  • Walking distance to the Reginald F. Lewis Museum of Maryland African American History & Culture and Star-Spangled Banner Flag House
  • Guests praised the friendly, professional service
  • Guests mentioned “aquariums” 16 times
  • Guests praised the river views
  • Guests praised the fitness center

Feedback From Real Customers

S M

My wife and I stayed here 20 years ago We went last Wednesday for our anniversary Hotel staff was great

View was great Bar was great Bed was very comfortable My only complaint would be I could not get the room as cold as I wanted it but I think we were facing the sun most of the day with the curtains open because of the great view!

Christopher Ferry

My wife surprised me with a last minute reservation to spend the night at Marriott Waterfront to celebrate a belated wedding anniversary The location is nice with a great view of the inner harbor The staff was very friendly and accommodating

Our room was modern and clean We were both very pleased with our stay and look forward to being able to visit again for an extended stay in the near future

Charles Cody

I had a very nice stay Everything was great I was in town for a concert at Pier 6 and the location of this hotel was perfect

The view from my room was greatThe only complaint was the elevator situation It was a nightmare every time I needed to use it Bad to the point that people were wagering money on when they would show up To be fair the hotel was packed when I was thereI had a nice stay and I’d definitely return

9. Hyatt Regency Baltimore Inner Harbor (4-star hotel)

About this hotel

This high-end hotel is a 12-minute walk from the National Aquarium and 5 miles from the Baltimore Museum of Art.The polished rooms and suites come with free Wi-Fi and flat-screen TVs. Suites have separate living areas with pull-out sofas. Upgraded quarters feature harbor or city views. Some offer access to a private lounge where continental breakfast and evening snacks are provided.Amenities include a relaxed bistro restaurant, a rooftop pool and a 24-hour fitness center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • Some guests disliked the bathrooms
  • Walking distance to the USS Constellation and the Maryland Science Center
  • Guests praised the friendly service
  • Guests mentioned “Ballroom” 11 times
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Wendy W

I picked this hotel because of the close proximity to the aquarium I would like to give it a 5 star but was turned off because there wasn’t any washcloths in the room when we checked in so I asked the front desk for some and she stated she would send someone to our room A few minutes later there was someone at our door but he stated that they didn’t have any washcloths and handed me two hand towels and stated that I could use it in place of a washcloth due to not having any? I don’t know if this meant that the hotel didn’t have any at all or if there wasn’t any clean ones? I assume not at all due to not having a single washcloth in the room upon check in

Other then that the hotel was really nice, love the elevator The parking was great and was attached to the hotel You have to pay to park but its expected in this area

Mary Murray

The employees made it excellent, along with other kind hotel guests Yes, it needs refurbishing, yet when there is a “Miss Penny” who understands we are disabled and treated us so very well for some delicious breakfasts that matters more than a few stains on a carpet The bartender was gracious when I asked for a scotch after my husband had a small hissy fit which upset me

I gave the Porter who took our luggage down a $20 tip He arrived promptly did his job politely and I so enjoyed his reaction The Front Desk Staff was always willing to give us more bottled water and coffee podsNone of these individuals had to be so cheerful and helpful They did it because of who they are I believe they are grateful for their jobs, hopefully enjoy working for the Hyatt Regency and are, quite simply, just kind, good people We had a wonderful time

Lawrence Duffee

This is hard to narrow down I stayed 4 nights recently for work The location is fantastic, very convenient to the Inner Harbor activities

All the staff were friendly and helpful All the meals I enjoyed as part of our meetings were delicious and well presented Those are the good points I stayed 4 nights Not once was our room serviced I asked at the front desk and was told rooms are only cleaned every third day? And yet the rooms across the hall were serviced daily There is only 1 tiny rubbish bin in the bathroom that was soon overflowing I looked for 1 near the ice machine but found none The shower was lovely, but only provided water that was either boiling or freezing, nothing in between You had to decide each morning whether you wanted to freeze or boil I opted one evening to have dinner in the Bistro 300 restaurant The maitre’d told me to pick a table, which I did And then waited And waited After nearly 15-minutes I left On the lift back to my room there was a large advertisement for room service “Just look at the menu in your room and call for service” Looked in room: no menu Dinner that night consisted of some snacks I had in my bag Would be hard pressed to recommend this hotel

10. Hilton Baltimore BWI Airport (4-star hotel)

About this hotel

This modern airport hotel is 1.4 miles’ drive to Baltimore/Washington International Thurgood Marshall Airport and 8.3 miles’ drive to Baltimore’s National Aquarium.All rooms offer classic decor and custom-designed beds, plus minifridges, flat-screen TVs and WiFi (fee). Executive rooms provide free WiFi and access to the Executive Lounge’s free breakfast and evening appetizers. Suites add separate living areas and wet bars.Amenities include a contemporary seafood restaurant and bar, an indoor pool and a fitness center. There’s also a business center and 12,000 sq ft of meeting space, plus a free 24-hour local area/airport shuttle service.

Things You Need to Know

  • Guests praised the beds
  • 14 min drive to the Maryland Live! Casino
  • Guests praised the friendly, professional service
  • Guests liked the restaurant
  • Guests praised the lobby
  • Guests liked the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Richardo .Ric. L. Wallace

Lots of great things about this hotel Very, very welcoming, professional, helpful staff, including shuttle drivers Convenient location close to airport and places to eat

My sole, one and only complaint is that I had to make a cleaning request several times over the course of almost 3 days I honestly would have had no problem doing it myself if they’d have let me borrow the cleaning supplies 😂 Even with this though, the staff was genuinely apologetic and did end up getting it taken care of Being away from home for work can be draining These folks did an overall fantastic job making it a pleasant experience Google doesn’t let you do 1/2 stars, but I’d give 45 stars if possible

Randall Cornelius

This is my first time doing this for the Honor Flights of Veteran’s I had no say in the choice of the places we visited or where we stayed I was just more than thrilled to be able to go see the memorial places and statues, that have been built for us veteran’s

The hotel is definitely off the beaten path The entrance is of no difference to most of any of the 100`s of hotel’s I have stayed in, throughout the years The reception area or front desk, is not big The help was good and pleasant, upon my arrival at noon Apparently me and third floors are a thing The room is nicely proportioned The bathroom has nice big shower with glass doors, but yet once again, there is a problem The toilet is placed just as you enter to the left, in that you will have to close the door to be able to use it I understand that, but come on So now the bed area, and the flat screen tv Another big sized one, approximately 48 inches or more I did scroll through the channels and saw a lot of available channels Unfortunately it’s been 4 days since I was there, so my memory is not good of what was in the room, but I do recall a fridge, but no microwave Dang, I don’t recall any coffeemaker The heating cooling unit seemed to be a little loud The room I was in, had no view outside The shower was good with a decent amount of pressure Continental breakfast is good with the usual stuff of scrambled eggs, sausage, french toast sticks, bacon, and the bread stuffs Coffee, strong or decaffeinated, or just hot water, and OJSo, all in all, I had a very memorable visit to Baltimore and Washington DC Thanks to all the people that gave me, an honored Vietnam War veteran, the help I need in this time of memory’s God bless you

Rob Barrett

This is a large hotel with a restaurant, bar and pool There are restaurants and bars within walking distance We stayed for one night because we had to fly out early the next morning

The server and cook at breakfast were excellent! We told them we had to leave early and she got our order in quickly it came out in a few minutes steaming hot; it was good!

11. 134 Prince – Luxury Boutique Hotel

About this hotel

Set in a Dutch Colonial Revival-style house, this elegant boutique hotel is 2 minutes’ walk from Annapolis City Dock, a 3-minute walk from William Paca House & Garden, and 25 miles from Baltimore/Washington International Thurgood Marshall Airport.The 5 polished, individually decorated suites offer Wi-Fi and smart TVs, plus Nespresso machines, air conditioning and en suite bathrooms. Some suites add free-standing tubs and/or city views; 1 has a living room, a kitchenette and 2 bedrooms.Amenities include a stylish communal living room, a dining room and a kitchen. Breakfast and parking are available. Minimum-stay rules may apply.

Things You Need to Know

  • The rooms have coffee makers
  • Guests praised the bathrooms
  • Walking distance to Kunta Kinte-Alex Haley Memorial and the United States Naval Academy
  • Guests praised the service, which has a concierge
  • Guests mentioned “cookies” 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Casey Lavis

The entire experience at 134 Prince – Luxury Boutique Hotel was perfect from start to finish The location of this stunning property is easily walkable to all of the best amenities in Annapolis The staff was extremely courteous and professional

When we arrived, the manager greeted me by name and brought our luggage to the Presidential Suite where my husband and I stayed for the weekend The architectural details were complemented by the high-end, modern amenities at this luxury hotel We have traveled to many hotel properties throughout the world, but 134 Prince – Luxury Boutique Hotel is in a class of its own We will most definitely be back!

Rusne Lieponis

This was one of the nicest boutique hotels we’ve ever stayed in! We were in the Presidential Suite and it was absolutely lovely Beautiful, spacious bathroom with makeup table, large shower, and stand alone tub, thick towels, and the king bed was beyond comfortable with soft, luxurious sheets The general manager Debbie made us feel welcome and at home

She even insisted on helping us with our luggage! There is a beautiful, cozy sitting room as well as a lovely kitchen and breakfast area where Chef Miguel made us a delicious breakfast every morning Everyone bent over backwards to make our stay exceptional We will definitely stay here again when we are next in Annapolis!

nathan g

I recently decided to book a getaway stay at 134 Prince to celebrate Valentine’s day with my wife, and I feel compelled to leave a review I generally don’t leave reviews, but the experience my wife and I had was well above my expectations I was definitely expecting our room to be beautiful based on the photos on the website (and it was) but I wasn’t expecting to be greeted by such an inviting and professional staff

To me, it was small details and the seamless service during our stay that stood out the most; prior to our visit I called to request a flower bouquet to be placed in our room, and everything was prepared perfectly without any additional instructions or reminders Our room was absolutely stunningly designed, and throughout the property there were so many small details that make it a beautiful hotelWe loved the short walking distance to Annapolis attractions We didn’t know exactly what to do in Annapolis, but the on-site staff was exceptionally helpful with recommendations during our stay I can’t emphasize enough how short the walking distance is to everything and the hotel is nested in a beautiful historic neighborhood; it didn’t feel like a typical hotel experience at all Overall, we had a terrific mini-vacation and we would love to visit again

12. Courtyard by Marriott Baltimore Downtown/McHenry Row (3-star hotel)

About this hotel

A 10-minute walk from the Baltimore Museum of Industry, this casual hotel among shops is a mile from Interstate 95 and 2 miles from the Maryland Science Center.Down-to-earth rooms offer Wi-Fi, and flat-screen TVs with Netflix, as well as coffeemakers, microwaves and minifridges. Upgraded rooms and suites add sofabeds.There’s a low-key restaurant/bar, a market and a 24-hour gym, plus 1,200 sq ft of meeting and event space. Breakfast, parking and guest laundry facilities are available.

Things You Need to Know

  • Guests praised the down-to-earth rooms
  • 10 min walk to the Baltimore Museum of Industry
  • 59 min drive to Washington Ronald Reagan
  • Guests praised the service
  • Guests liked the beds, mentioned 11 times in reviews
  • One of the few hotels in the area with a casino
  • Guests liked the bar

Feedback From Real Customers

Ja-L Dash-Barthley

Stayed here for 2021 Indigenous Peoples’ weekend with the missus, great hotel! Like that it’s right next to the highway just off the tunnel, so we were able to get on the road and hit areas north and south without any issues A fairly recent construction, so nothing was out of place at the time In walking distance to a few restaurants and bars for breakfast, lunch, and dinner! If you’re into cruise ships, hopefully you get a high enough room where you can see a docked ship on the weekends (generally Sundays)

All in all, 10/10 would stay here once again!

Kevin Chance

The lady at the front desk was super nice and attentive The lady at the bar seemed like she had better things to do that weren’t exactly customer serviceThe bathroom in my room is pretty gross

What you may not see in the picture is easy to clean hair and mold buildupThe glassware is nothing I’d drink from either Finger/lip prints all over itAlso, I’m not sure what deviant act required all the scotch tape on the ceiling but said deviant or at least housekeeping should have addressed this before I showed upIf you want “ultramodern” maybe this is your place If you want a properly cleaned room, noIt’s a shame because this seems like a cool little area

Chris Thomsen

Stayed one night prior to an 8 night cruise aboard RCCL’s Enchantment of the Seas Very convenient to cruise port and easy parking Upon check-in we were given a beautiful room with a view of the cruise port

Very comfortable bed and spacious room Hotel is located in a safe area with many good restaurants and a grocery store in close walking distance Will definitely stay here again for future cruises

13. The Hotel at Arundel Preserve (3-star hotel)

About this hotel

Set 7.5 miles from Baltimore/Washington International Airport, this modern hotel is also 1.2 miles from Arundel Mills shopping center and 14.9 miles from Maryland Zoo.Contemporary rooms offer free Wi-Fi, flat-screen TVs and iPod docks, plus work desks, minifridges and high-end coffeemakers. Suites add pull-out sofas and wet bars.Covered parking is complimentary. Amenities include a 24-hour fitness center, 2 pools (1 indoor and 1 outdoor) and a spa. There are also 2 restaurants, plus a 24-hour business center and meeting space. A free shuttle takes guests to the airport and local sights.

Things You Need to Know

  • Guests liked the large, clean rooms
  • 6 min drive to the Maryland Live! Casino
  • 45 min drive to Washington Ronald Reagan
  • Guests praised the professional, friendly service
  • Guests mentioned microwaves 17 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the nightlife
  • Guests praised the bar

Feedback From Real Customers

Gary Hubble

I had a great experience at this hotel The room was exceptionally clean as was the rest of the hotel Even with 2 weddings and staying on a designated pet-friendly floor, we did not hear anything from our room and had a most comfortable stay

The staff was friendly and more than willing to do a little housekeeping upon request during our stay! We will 100% consider staying again in the future Thank you to the staff at The Hotel for a wonderful and welcoming stay Hands down one of the top hotels in the area for the price

Shannel D. K.

I am at this hotel a few times a year for business meetings Absolutely beautiful, staff are always pleasant Usually I stay with my sister or son when I come back to Maryland however I have this on my list of places to stay

Sorry I can not speak on the rooms Location is absolutely wonderful as well You have any and everything you need in close proximity

Dan S

Really nice place and the woman at the front desk was very nice and lovely With that said, I am only giving 4 stars because it is 4 days after our stay and my $50 room security deposit has still not been refunded Will change review once I receive that money back

***edit: after one week I received it back so am changing to 5 stars

14. Sagamore Pendry Baltimore (5-star hotel)

  • Address: 1715 Thames St, Baltimore, MD 21231
  • Phone: (443) 552-5539
  • Ratings: 4.6 (1600 reviews) Excellent
  • Website : Sagamore Pendry Baltimore
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Posh lodging in a 1914 pier building, offering chic rooms, an elegant Italian restaurant & a bar.

About this hotel

Occupying a restored 1914 pier building on Baltimore Inner Harbor, this upscale hotel is 3 miles from the American Visionary Art Museum and 12 miles from Baltimore-Washington International Thurgood Marshall Airport.Sophisticated rooms feature warm decor with wood accents, and offer free Wi-Fi and flat-screen TVs, plus minibars and harbor views. Upgraded rooms have balconies and/or leather sofas. Suites provide separate living rooms. Room service is available 24/7.Amenities consist of a refined Italian restaurant, a whiskey bar, and a seasonal outdoor bar/eatery next to an outdoor pool. There’s also a 24-hour gym. Minimum-stay rules may apply.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to the Reginald F. Lewis Museum of Maryland African American History & Culture
  • Guests liked the friendly service
  • Guests praised the refined restaurant
  • Guests mentioned “whiskey” 16 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

God’s Girl

This is an upscale boutique hotel, where it is evident employees enjoy coming to work exemplified by their above average interpersonal skills, attention to detail and consistent attitude to please This is a reflection of the hotels managment The service is awesome

The rooms are extremely clean The decor is beautiful and the courtyard is exquisite From valet to check out I felt like royalty I was there for 2 major events in my life, retirement and my birthday and I could not have selected a better place to spend a long weekend Food was excellent and I had a special drink created just for me after telling the bartender what I was looking for I plan to visit and stay here several times a year As a writer I was inspired to start several pieces because of my surroundings

Karn Goraya

We had Rafael as our server and he was spectacular So funny and gave great suggestions Kept the conversation lively and matched our energy

All the pasta dishes were great portions and deliciousThe staff was friendly and welcoming and Rafael was phenomenal 10/10 would recommendAlso this dry aged beef for more than 100 days Great environment make sure you check it out !!

Lauren Barnes

My experience here was just okayService and ambiance- greatFood- just okay Steak was undercooked

They offered to take it back and then over cooked and burned it Dessert was a complete waste of time I expect more from a restaurant that boast about their chefsRoom and bathroom- looked great but you would think that if a room is by an entry/exit door the designers would have installed a soft close door to avoid disturbing their guests Also the bars across the street are extremely loud and disruptive until after 2am The designers should have installed sound proof glass doors or some other noise cancelling option to avoid interruptions in sleep/relaxation What’s the point of having a beautiful room if you can’t enjoy the spaceOverall, the Sagamore has some work to do…

15. Flag House Inn Bed & Breakfast

About this hotel

Across the street from the U.S. Naval Academy, this charming Victorian bed-and-breakfast is a 6-minute walk from St. John’s College and 2.3 miles from Truxtun Park.The 5 bright, antiques-laden rooms offer private bathrooms, cable TV, sound machines and free Wi-Fi. The inn’s single suite has 2 bedrooms.Property features include a dining room serving hot breakfast, plus a magazine and book library. Parking is free. Kids age 13 and older are welcome.

Things You Need to Know

  • Guests praised the clean rooms, which have microwaves
  • The rooms have refrigerators and coffee makers
  • Guests praised the bathrooms
  • Walking distance to the United States Naval Academy and Kunta Kinte-Alex Haley Memorial
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “Porch” 12 times
  • Guests mentioned “gourmet” 10 times
  • Guests praised the breakfast

Feedback From Real Customers

Tom Paine

My second stay at Flag House Inn was another great success I had such a wonderful experience for a short weekend stay that I booked a follow-up visit one week later Marty and Carmel work closely with their guests to assure all your needs are met

Breakfasts are special as they put extra effort into preparing something different and memorable each morning Of course, if you don’t want one of their fancy breakfast preparations, they will make something specific to your needs or taste (I opted for their special preparations each time and it was fantastic Marty explains to everyone how he prepared it and what inspired him – oftentimes he obtained the recipe through his own domestic and international travel experiences) The Flag House is situated in a quiet location on the street away from busy, noisy corner locations and intersections I’ve stayed at other Annapolis inns located on corners where noise from cars and pedestrian foot traffic can interrupt your sleep There are no such problems at Flag House where you will slumber comfortably Another great aspect of Flag House Inn is their Guest Parking You have an assigned parking space for the duration of your stay with ample space for your SUV or mini-van Flag House has a lot of space on-site, so all guests with cars have easy in, easy out parking benefits at no extra charge

Lindo C-M

Our stay at the Flag House Inn B&B was perfect for our anniversary Marty and Carmel were excellent hosts who were very helpful when it came to both accommodations and concierge information about sights to see Marty took the time to show us all the hotspots on a local map and even went as far as to book us a VIP table at a local restaurant on the water to celebrate our anniversary

Room was bright and comfortable, with modern amenities The bathroom was clean and the shower had good water pressure with consistent temperatures Having a reading library bookshelf was a nice touch for reading a book while relaxingThe home itself was very quaint and located close to public transportation and the Naval Academy grounds It also had a nice front porch to sit and enjoy cool summer evenings The breakfast area was nice, bright and comfortable for meals while meeting the other guests The breakfasts were very good and unique, perfect for starting the day exploring the local areaParking was tight for our SUV but adequate; given the location we did not need to use our vehicle the entire weekend We were able to utilize water taxis and walking around to see most sitesWe are already planning our next visit to this perfect B&B for exploring all that Annapolis has to offer

EJ Ghahreman

The Host, Marty and Carmel, are warm, inviting, accommodating, and helpful Our room was well appointed, beautiful, comfortable, and clean I am already excited to stay there again with my family

Our teenagers felt comfortable, happy, and independent Circumstances beyond our Hosts control made our trip eventful but they were extra accommodating and understanding The location of the Inn is excellent and easily walkable to charming Annapolis sites The Flag House Inn is an excellent establishment

16. Annapolis Waterfront Hotel, Autograph Collection (3-star hotel)

About this hotel

Overlooking Annapolis Harbor, this upmarket hotel is a 9-minute walk from the Maryland State House and a 13-minute walk from the United States Naval Academy.The modern, maritime-themed rooms feature free WiFi, iPod docks and flat-screen TVs with cable channels, plus sofabeds, minifridges and coffeemakers. Most have harbor and/or State House views. Upgraded rooms offer balconies and/or whirlpool tubs; suites add separate living rooms.There’s a casual restaurant serving Caribbean cuisine, as well as fitness and business centers. Other amenities include 5,600 sq ft of event space, valet parking (charge) and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • Some guests disliked the bathrooms
  • Walking distance to Kunta Kinte-Alex Haley Memorial and Annapolis City Dock
  • Guests liked the friendly service
  • Guests praised the casual restaurant
  • Guests mentioned “Harbor” 15 times
  • Guests praised the breakfast

Feedback From Real Customers

Lissa Glasgo

What an incredible hotel and hospitality experience — thank you, Annapolis Waterfront team! I’ve never been at a hotel this thoughtful and accommodating We were worried about having our puppy in the hotel, and Rene went miles out of his way to make sure we (and the pup!) were comfortable and happy The hotel itself is beautiful, clean, and well-designed, and we are so grateful to the team that runs it

Highly, highly recommend!

Michelle Gothers

My husband booked the wrong date and we noticed about 30 minutes before we arrived to the hotel Janasia at the front desk was so understanding, sweet and was STILL able to accommodate us! The room was amazing and we could not believe the hospitality It was quick, painless and they made our weekend so much better by helping us out

HIGHLY recommend!!!!

Megan Bennett

The rooms are pretty but that’s about it We went for a girls weekend and wanted to watch a late night movie only to find out that the TV’s aren’t smart tv’s and have no streaming access like most other Marriott hotels For $500+ per night, you would think the bathrooms would be a little more lux

Our room phone didn’t work because the entire outlet was busted Our bedside lamps also did not work The view and location are the only attractive thing about the hotel

17. Embassy Suites by Hilton Baltimore at BWI Airport (3-star hotel)

About this hotel

Featuring an airy atrium, this polished all-suite hotel is 3 miles from Baltimore/Washington International Thurgood Marshall Airport and 8 miles from the lively Inner Harbor.The contemporary 1- and 2-bedroom suites have separate living rooms with pull-out sofas, plus flat-screen TVs and free Wi-Fi. All provide microwaves, minifridges and coffeemakers.Freebies include made-to-order breakfast, an airport shuttle, and regular evening socials with appetizers and drinks. There’s an American restaurant, as well as a fitness center, an indoor pool and a hot tub. Meeting rooms and a business center are available. Parking is offered for a fee.

Things You Need to Know

  • 15 min drive to Oriole Park at Camden Yards
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the unclean bathrooms and the showers
  • Guests mentioned the service is professional
  • Guests praised the American restaurant and the restaurant service
  • Guests mentioned “omelettes” 46 times
  • Guests praised the fitness center

Feedback From Real Customers

Tammara Miller

This was not a comfortable stay for us It was not a nice Embassy Suites The entire hotel seemed unclean and outdated

I can’t even get into all of the details of the different issues with thatOur room smelled terrible The couch in the living room was so dirty I asked my daughter to not touch it The curtain rod from the shower was hanging down from loose screws on both ends of it, from the walls We could not even keep the shower curtain closed enough for water to not come out onto the floor And we could only shower after having maintenance come up to jimmy the faucets to get them to workThe back of the toilet tank was broken, there were stains on the bathroom floor The carpet was very dirtyAfter just feeling so uncomfortable in the hotel itself, we were at least looking forward to breakfast Got down there at 6 because we had to hit the road, and waited for a while only to be told that because it was a holiday, breakfast was not until 7 That was annoying because not only were we told 6, we were also given a piece of paper that said 6 o’clock The man sending us away actually argued with me and told me I would have been given a piece of paper upon check in that said because of the holiday it was 7 I pulled out the paper to show him, which said 6 And another couple standing and waiting with us, had actually just called the front desk and were also told 6 So we had to leave without eating and go find a gas station breakfast so we could hit the road Really just annoying and disappointing Not a fun stay

M A

Visited MD 5 times within 3 months because I’m buying a house and, so far this is best hotel we stayed at Amazing location, Hotel is gorgeous, staff is nice, unlimited parking… but few things why I’m not giving 5 stars- 1st and most important, room cleaning service is available only every day and you HAVE TO REQUEST IT FIRST

So if you booked for 3 days or 2, your room will not be taken care of- Rooms are too close to each other Almost no privacy When you open your room, a bunch of people can see inside if they are outside in front of their rooms, on the balcony or even in the elevators which are fully transparent- The breakfast service has this lady who is so unprofessional and rude Zero customer service I went to breakfast on day 2 and it was a very nice and professional gentleman making the omelettes On day 3 it was a lady and literally everyone was complaining about her attitudeOverall, it was a good stay even if I called a week ahead and specifically asked for a baby crib in my room for our little one but it was not there Luckily we got it about an hour later after checking in That didn’t affect my review I wish I can give 45

Christopher Mabes

This past weekend we stayed at the Embassy Suites at BWI We spent 36,000 points for a suite and were super disappointed When we arrived our room only had two towels and three pillows, which clearly isn’t enough

The room overall felt dated and honestly dirty The carpeting was pulling up in the common areas The shower was tiny (see photo) and there was mold around the whole base The shelf in the shower had been ripped out of the wall and never put back up, so our shampoo and soaps had to be placed on the floor (see photo) The floor of the shower was also poorly patched leaving it super rough The toilet paper holder had also been ripped from the wall and not replaced (see photo) We told the front desk, but I think they misunderstood and sent us extra soap and toilet paper The staff was struggling due to the hotel being booked and them being stretched thin The evening reception was poor We were limited to three drink options and poor bar snacks There were only two staff members, so the drink line backed up to the lobby Again, we have no complaints with the staff, there just weren’t enough of them Then for breakfast they couldn’t keep up with the crowds There was only one person bring out food, which left the counters a mess and everything constantly empty The man was trying so hard to keep up and he was so kind, but in a fully booked hotel, one person is not enough for this task The parking lot was dark and there were hardly any open spots We came across a car (not far from our own) with a smashed window and all the tires missing (see photo) There were no cameras or security around the parking lot, which was super alarming Additionally, this was my first stay I have had since achieving Hilton honors diamonds status and nothing was mentioned or provided regarding my status during my stay

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