5 star hotels in Richmond, VA

1. Hilton Richmond Downtown (3-star hotel)

  • Address: 501 E Broad St, Richmond, VA 23219
  • Phone: (804) 344-4300
  • Ratings: 4.4 (1693 reviews) Very good Eco-certified
  • Website : Hilton Richmond Downtown
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Business hotel in a historic building, with an American restaurant & indoor pool, plus free WiFi.

About this hotel

A 4-minute walk from the Greater Richmond Convention Center, this business hotel in a historic building is less than 10 miles from the airport.All rooms offer contemporary decor with custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves and free WiFi. Suites also include pull-out sofas.A cooked-to-order breakfast (fee) is available, and there’s an on-site American restaurant, lounge and 24/7 convenience store, as well as an indoor pool, whirlpool and 24/7 fitness center. Other amenities include a multiple meeting rooms, a business center and free area shuttle.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Virginia State Capitol and John Marshall House
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests mentioned “Department store” 16 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Jeremy Collins

An amazing experience at the Hilton Richmond Downtown! My family and I attended the Va governor’s inauguration and stayed at the Hilton The staff were beyond friendly and helpful Super clean and in a excellent location in the capital area

Will definitely be visiting again I’m the future Also the breakfast in the restaurant in the mornings was superb! Thanks again for the experience!!

Main Street Guymon

The room was large and very comfortable, although the cleaning of the room was a bit poor The staff at the desk and valet were excellent The staff at the restaurant were worse than poor

in addition, the hours of the one and only restauarant were very short and not handy at all for wanting to work and eat in the hotel Thank goodness for Door Dash The breakfast was good with good service, but for $20 it should have been good It wasn’t Hilton quality

Deja & Lawryn Taylor

We used the hotel for a wedding party room block Everything was great except for valet I loved the front desk staff as they were so helpful and did above and beyond! They were so personable too! The rooms were very clean and spacious

Water temperature was perfect! You could just melt into the bed omg so comfy!One of the rooms heat wasn’t working and they swiftly moved us to another room and took one nights stay off! It was a very comfortable stay but valet was a pain because they took forever to get cars and the text ahead option didn’t work at all The valet guys were also pretty rude and had bad attitudes They also didn’t really take care with the cars as drove them But other than that I would say it was a very good stay and I would stay again but do my own parking

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2. Quirk Hotel Richmond (4-star hotel)

  • Address: 201 W Broad St, Richmond, VA 23220
  • Phone: (804) 340-6040
  • Ratings: 4.4 (955 reviews) Very good
  • Website : Quirk Hotel Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Chic rooms & suites in a former department store, featuring a rooftop bar, dining & an art gallery.

About this hotel

Set in a former circa-1916 department store in downtown, this upscale boutique hotel is 2 miles from the Virginia Museum of Fine Arts.Featuring period hardwood floors, contemporary artwork and recycled furniture, the streamlined rooms have minibars, free Wi-Fi and flat-screen TVs, as well as coffeemakers. Upgraded rooms add floor-to-ceiling windows, while suites include living rooms; some are bi-level with loft bedrooms. Room service is available.There’s a cafe, a rooftop bar, and a trendy restaurant/bar with vaulted ceilings. Other amenities include a gym, an art gallery, a patio and a courtyard. Valet parking and rental bikes are available.

Things You Need to Know

  • The rooms have minibars
  • Walking distance to 1708 Gallery and Institute for Contemporary Art at VCU
  • Guests liked the service
  • Guests praised the trendy restaurant
  • Guests liked the architecture and praised the lobby
  • Guests praised the breakfast
  • The fitness center has weight machines

Feedback From Real Customers

aj mageo

We planned to celebrate with friends and decided to lodge here per a recommendation Our party of 6 (3 rooms) stayed three nights The valet team was kind, informative, and efficient

The checkin staff was thorough We had an issue with our room and the manager assisted us with a room change The rooms were clean, the penthouse level rooms offered spectacular views, and the hotel is quirky The lounge level bartender staff recognized us and greeted us, even when we were not stopping in for a drink Our only problem was that we were constantly being stopped and asked if we had reservations to access the rooftop Numerous individuals walked into the hotel, however; upon observation, we were the only group stopped when entering the side door or getting off the rooftop elevatorI recommend this hotel because it is a beautiful building In fact it’s the first fire containing/fire proof building in Richmond I hope that the staff’s keen awareness to minority groups was just a fluke

Tanisha Morgan

This hotel is adorable and perfectly named! So much pink it should be nauseating but it is not The decor is welcoming and refreshing and the rooms are nice Our king room was ready and clean when we arrived

The lobby bar has good hours There is a small gym on the lower levelValet parking only – $25 per night

Sarah JaQuay

It’s a quaint hotel It’s old school with some modern designs What I didn’t like about the hotel is that there are wood floors in the rooms as well as outside of the rooms and at night the noise from people walking in the halls sounded like they were walking inside of your room

The floor creaked and squeaked all night and it’s jarring to sleep thinking someone is walking in your room The staff was incredibly friendly and welcoming I ordered food and wasn’t impressed at all It’s like when people try to do to much and ruin the entire meal It was just a salad that they ended up ruining It’s located in the perfect place A lot of restaurants surrounding that are in walking distance There is Valet parking The rooms are spacious Staff was very attentive The bed was comfortable

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3. Residence Inn by Marriott Richmond West/Midlothian (3-star hotel)

About this hotel

Across the road from Johnston-Willis Hospital, this informal all-suite hotel off Highway 60 is a mile from Huguenot Park and 12 miles from downtown Richmond.Airy, streamlined studios provide Wi-Fi, flat-screen TVs and kitchens, plus sitting areas with sofabeds. The 1- and 2-bedroom suites have separate living rooms.Regular evening socials with snacks and drinks are complimentary. Other amenities include a 24/7 convenience store, as well as a gym, an indoor pool, and a terrace with a BBQ area and a fire pit. Breakfast, parking and coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 16 min drive to Byrd Park
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

RC Family

Room was very comfortableHowever, the bathroom door did not close There was gunk all over the bathroom fan

There was hair stopping up the shower drain that I had to remove to get the shower to drain at all (eww) No soap for the dishwasher in our room at allHardly any toilet paper left on the roll and no backup rolls in the room so I went down to get more There was no one at the desk, which I understand, they can’t be there all the time, but there was no way to contact anyone and calling the phone just rang the deskwhere there was no one All in all had to wait for 15 min for toilet paperI mean, the room was very comfy, and we had a good time on our trip, but for $200+ a night before taxI really feel the details were lacking Especially the bathroom door that wouldn’t close There’s just no way someone didn’t know about that

Dawn Ohlendorf

Stayed here unknowingly on a Friday night as I was passing through on a family trip There is a nightclub at the hotel next door and you can hear it like it’s right beside your room until they close! I am a bonvoy member and this isn’t the standard I’m used to with Marriott I called down to say something and was told the girl was the only person there – and she couldn’t do anything about it or provide points as a concession for the noise

Don’t stay here on a weekend

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4. The Westin Richmond (4-star hotel)

  • Address: 6631 W Broad St, Richmond, VA 23230
  • Phone: (804) 282-8444
  • Ratings: 4.4 (1227 reviews) Very good
  • Website : The Westin Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale hotel with a sleek restaurant, a bar & an indoor pool, plus free Wi-Fi & parking.

About this hotel

Off I-64 and 3 miles from the University of Richmond, this modern, upscale hotel is 6 miles from the Virginia Museum of Fine Arts.Polished rooms have flat-screen TVs, desks, coffeemakers and free Wi-Fi. Suites add separate living areas. Upgraded rooms and suites come with access to a lounge serving complimentary breakfast and evening snacks. Room service is available 24/7.Parking is free. There’s a lounge bar and a sleek restaurant, as well as a 24-hour fitness center, an indoor pool and a whirlpool tub. Other amenities include a 24-hour business center and meeting rooms.

Things You Need to Know

  • 11 min drive to Lewis Ginter Botanical Garden
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the kitchenettes
  • Guests praised the sleek restaurant
  • Guests mentioned lobbies 36 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Gloria Rosario Wallace

We had a wonderful time with our family Lovely rooms with lots of space to stretch out after a long day in the car We had a late lunch in the hotel restaurant and felt really safe in the large, well ventilated space

We had dinner in our room since it was a bit more crowded by then Though there are other places nearby to eat, the food in-house was excellent with several really good vegan options The staff was incredible, there was always someone to ask a question of, we requested extra linens and received them immediately The market by the front desk was also very convenient for last minute things When I went to load up the car before sunrise, there was security personnel in the lobby which made me feel safer about being outside alone in the dark Our only critique is that our room had a door to connect it to the adjacent room We heard some loud talking /laughing late at night It was very minor and it seems if you are close to the door your neighbor will hear you

Dr. Rosie Ann Riley

This is a must stay!! If I had more time I would have booked extra nights! The hotel is simply beautiful and the staff is super friendly I met and spoke with a manager (Mr Matt) , dishwasher (Mr

Tim) , clerk (Mr Phil) and server (Ms Brittney) all in 1 day and every last person was very kind and professionalI didn’t have opportunity to see pool or workout area but rest assured you will not be disappointed with your stay at this hotel It’s somewhat secluded BUT you are close to restaurants etcThey were having a wedding when I arrived As a titanium member I was able to go to club on 7th floor for cocktails ($5 each) and breakfast the next morningI highly recommend staying at this hotel!!! The photos online are an exact representation of what to expect!!!

Lamont Ross427

Did not rate the rooms because we have not stayed there But the 1st impression was wonderful, we went to see if we can see the place We are looking for a place to have our wedding reception, the Manager took time to show myself & wife the facility & he explained that he had his wedding there

Great 1st impression, so we are thinking about hosting our wedding reception there Really nice

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5. DoubleTree by Hilton Hotel Richmond – Midlothian (3-star hotel)

About this hotel

Off Highway 60, this informal hotel is a mile from Chesterfield Towne Center shopping mall and 2 miles from Huguenot Park.Modern rooms offer flat-screen TVs, minifridges, microwaves and free Wi-Fi. Suites add separate living areas, and some include whirlpool tubs.Parking and a local shuttle are complimentary. There’s an bistro, a bar and a nightclub, plus a fitness center and an indoor pool. Additional amenities include event space and a business center.

Things You Need to Know

  • 16 min drive to Hollywood Cemetery
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are unclean
  • Guests liked the restaurant
  • Guests mentioned “cookies” 29 times
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Bill Norris

Hotel accommodations were adequate Room was clean and comfortable Did not see room cleaning staff during our stay

Very slow trash pickup when left outside our room No response from Customer Care when we called They would not allow for any late checkouts Nothing special about the stay In the past hotel stays were a process of staying in the room and getting fresh sheets and towels every day The pandemic has definitely changed things

Sarah Compton

This hotel stay was fantastic! The gentleman at the front desk could tell I was in a daze from a long drive and put in extra effort to be personable (I think his name was Winston?) When I arrived in my room, there was a card with my name, and a gift bag with snacks and drinks I loved the extra touch to make me feel welcomed

Clean room, plenty of parking, just overall a great stay

Lanetta Jackson

This place is the most unprofessional, unsanitary place I’ve ever stayed at I’ve stayed at many hotels and most are Hilton, but this place was the worst They only clean or replenish your toiletries when you ask

I had to had for clean wash clothes, trash bags, and towels several times, and even then I Still did not get them I had to literally go to the front desk speak with the manager just to get a roll of toilet paper With covid and so many other diseases go around, you would think this establishment would want to be as clean as possible Was not pleased with my stay at all, but I will say the employees that worked night shift the weekend of 7/23/2022 were amazing and very helpful

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6. Delta Hotels by Marriott Richmond Downtown (4-star hotel)

About this hotel

A mile from both Virginia Commonwealth University and Interstate 95, this upscale hotel close to bars in Downtown is a 7-minute walk from the James River.Polished rooms offer free Wi-Fi and flat-screens, plus minifridges, microwaves, and tea and coffeemakers. Club level quarters add access to a lounge with perks such as snacks; suites and studios include sitting areas with sofabeds, and city and/or river views. Room service is available.An area shuttle is complimentary. Amenities consist of a relaxed restaurant, a bar, a gym, an indoor pool and a hot tub, as well as a business center and 13,000 sq ft of event space. Parking is offered (fee).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Walking distance to the American Civil War Museum and Brown’s Island
  • 18 min drive to Richmond International Airport
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Pantry” 17 times
  • Guests praised the views
  • Guests praised the indoor pool

Feedback From Real Customers

M

A solid 45 stars Pros: the shower is absolutely amazing!! A rain shower waterhead with tremendous water pressure

The rooms have extra large windows for a great view The beds are super comfy and the pillows are like sleeping on a cloud Very clean hotel with complimentary shuttle and complimentary bottles water (total thumbs up on that) The true jewel at this hotel is the friendly and helpful staffCons: The a/c in my room did not work well, the bartender closed early one night and would not even allow me to get a couple of bottles of beer to go because he already settled his books for the night and parking is an additional feeOverall it was a very pleasant stay and I would highly recommend this hotel

Tracey Greene

I went here for a tax lien conference that they were having The hotel staff was exceptional When I asked for directions to where this conference was being held everyone was exceptionally friendly, and the attire of the staff very clean cut

I was very impressed with the hospitality that they showed me I had issues with the parking ticket I don’t go to hotels like this often so I ended up placing the ticket in the machine when I was supposed to just take the other ticket they gave me and scan it at the gate but anyway the young lady took care of everything and straightened it out for me I thank you for the great experience that you provided I just want to say each and every person that was at the desk was phenomenal And the doorman I really like him Very friendly individual Thank you all for the great experience maybe next time I can get a room and just kick back and relax

Gregory Clarke Money Mindset Academy

It has been a fine experience staying here for a couple of days during our running around Richmond The room is comfortable without feeling cramped The amenities offered are in line with some of the other brands with the Marriott family and the parking has been an added value to the stay

If you are a business traveler especially if you are doing business in the Downtown area of Richmond then the Delta Hotel should be an option for you

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7. Courtyard by Marriott Richmond Airport (3-star hotel)

About this hotel

This straightforward hotel is 2.1 miles from Richmond International Airport and 8.1 miles from Downtown Richmond.Contemporary rooms offer free WiFi, desks, flat-screen TVs, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, a whirlpool and an exercise room, a complimentary area shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the large rooms
  • 12 min drive to the Black History Museum and Cultural Center of Virginia
  • 8 min drive to Richmond International Airport
  • Guests praised the friendly, professional service
  • Guests mentioned lobbies 17 times
  • The fitness center has weight machines

Feedback From Real Customers

Ellen Etheridge

I was impressed with how clean the entire property was From the lobby and bar area, to the hallways, and especially my room – it all was very clean The modern decor was really nice too

The front desk staff was working so hard to manage multiple guest requests and needs at once, and they kept their cool and professionalism despite the challenges They both were friendly and helpful What a nice touch to offer the lemonade to guests, and I appreciated the comfortable loungers in the business area where I could relax and watch TV while my daughter took a nap in our room We chose this hotel since it offers 24 hr airport shuttle service, and the driver went above and beyond to help us very early on our departure morning He was really great, just like all of the employees we met I enjoyed my short stay at this property and will definitely return if I’m in Richmond again!

Tundey Akinsanya

This isn’t really a Marriott Rooms were clean but dated Beds were supposed to be queen but they look like full size at best

Complimentary breakfast was very awful A bunch of chairs and tables in a tiny room and not a lot of selections I’ve had better stays in a Holiday InnWas in the area for the 2022 Jefferson Cup; didn’t really have much choice in team hotels Would not stay here again

Laura Heims

Each staff member was super helpful and friendly Not many options for breakfast, but Starbucks coffee is always a win I had a 4 day stay so I booked a King Suite, it would have been nice to know the room they chose for me shared a wall with the elevator room on the first floor

The generator went off every 10 minutes when you were trying to sleep This is not very conducive when you have early morning meetings , and given the price of the room they could have done better with the placement of this King Suite

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8. Graduate Richmond (4-star hotel)

  • Address: 301 W Franklin St, Richmond, VA 23220
  • Phone: (804) 644-9871
  • Ratings: 4.1 (1151 reviews) Very good
  • Website : Graduate Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Hip, mid-century modern hotel featuring plush rooms & suites, plus a cafe/bar & a rooftop pool.

About this hotel

On a tree-lined street in the historic Monroe Ward, this trendy hotel with mid-century modern decor has accents inspired by local tennis great Arthur Ashe. It’s 9 minutes on foot from Virginia Commonwealth University and 10 miles from Richmond International Airport.Plush rooms offer free Wi-Fi, flat-screens, iPod/iPhone docks and coffeemakers. Upgraded rooms add sitting areas; some have sofabeds. The 1-and 2-bedroom suites offer separate living spaces; some include bunk beds.Loaner bikes are included. Other amenities consist of a lobby cafe/bar, a seasonal rooftop pool and beer garden, and a 24/7 gym. Breakfast and parking are offered (fee).

Things You Need to Know

  • Walking distance to 1708 Gallery and Institute for Contemporary Art at VCU
  • Some guests complained about the kitchenettes and the air conditioning
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests mentioned game rooms 12 times
  • Guests liked the lobby
  • Guests praised the views

Feedback From Real Customers

Allison Xanthopoulos

Great location, walkable to restaurants and stores Super cute, updated but kitschy feel to this old building The decor is super cute

Fun bar area, and the rooftop pool is perfect for lounging although you may need to fight someone for an actual lounge chair! Also I wish the walkway between the pool and rooftop car was actually usable but it was locked Rooms are cute, bathroom is absolutely tiny, as in, only one person can even fit at a time but also cute

Takiyah Brown

We checked into Graduate Richmond on 8/4/22 to attend a Conference Upon checking in and arriving to the room, we knew it was not going to be the greatest experience The carpet was filthy, the shower curtain had stains and the room just looked old and dated

We cleaned the room ourselves because it appears as if housekeeping was lacking All of the furniture in the room was completely dated and it was just dusty The building appeared completely dated We figured we would be there for only 3 nights, so we attempted to make the best of it Our party had headaches after the first nights stay which leads us to 8/5/22 Our party had headaches all day long When we returned to our room the night of 8/5/22, our carpet was completely wet We all woke up again on 8/6/22 with headaches and it was just unbearable the night of 8/7/22, so we called the front desk to inform Nicole that someone in our party was really sick and we needed to check out a day early Nicole’s response was that we would still be responsible for the cost of the stay No offer to solve the issue, switch rooms or anything So we loaded up and went downstairs to check out I asked Nicole if there was an issue with mold in the hotel and she then stated that she would send an engineer up to our room to inspect It was only after I mentioned mold, Nicole mentioned possibly finding a replacement room disregarding a person in our party was really sick Nicole mentioned that someone would be in touch? Please be mindful of some of these issues mentioned before booking here The hotel hallways are not clean, the carpet is in need of replacement and it smells bad As of this time, no resolve

Hannah Peters

I booked this hotel during the $30 deal and I definitely would not go at the normal prices When we arrived, it took about 30 minutes to get checked in We had to wait for the desk attendant to find a room

The room looked nice when we came in but we soon found there was no way to adjust the thermostat on the wall and the one under the window sill didn’t work well at all There were beads like from a kids necklace and sequins all over the carpet as well as a discarded sock It seemed like it hadn’t been vacuumed The beds were nice and comfyWe also had only three towels and no hand towels or washcloths in a room with two queen beds The soaps on the shower wall, one was missing a spout and was moldy insideWe went up to the pool which was fairly small and a guest was cleaning it out with the net because it was so dirty There were also no chairs! There was one lounge chair and two tables All of which were taken (some of which occupied by employees) There was plenty of space for more chairs there just weren’t any A kid ended up offering us his chair and some people who came after ended up just laying towels on the groundThe game room was fun but most of the games were broken or missing pieces If we had payed any more than we had, I would’ve been mad

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9. Omni Richmond Hotel (4-star hotel)

  • Address: 100 S 12th St, Richmond, VA 23219
  • Phone: (804) 344-7000
  • Ratings: 4.2 (2317 reviews) Very good
  • Website : Omni Richmond Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Refined hotel offering lodging with river or city views, plus a sundeck, an indoor pool & eateries.

About this hotel

Overlooking the James River, this upscale hotel is 9 minutes’ walk from the Virginia State Capitol and 2.8 miles from the Virginia Museum of Fine Arts.Elegant rooms offer river or city views, plus HDTVs, minibars and work desks. Suites add separate living areas with pull-out sofas; some have wet bars, minifridges and/or dining tables. Upgraded quarters have access to a lounge providing complimentary breakfast, Wi-Fi and snacks.There’s an atrium restaurant offering Tuscan cuisine, as well as a lounge, an Italian market and a Starbucks cafe. Other amenities include an indoor pool, a sundeck and a gym, plus a business center and event space.

Things You Need to Know

  • Guests liked the beds
  • Guests praised the showers
  • Guests liked the large, clean rooms but some complained about the kitchenettes
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • One of the few hotels in the area with room service
  • Guests liked the atrium restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Shelby Fincham

An overall great experience! Everyone was so friendly and service was great When I arrived in the room my mini cooler wasn’t working, I called the front desk and a maintenance man arrived within 10 minutes with a new one Check in and out was easy

The room was clean and beautiful, Starbucks in the lobby Valet was amazing as well Thanks for a great stay, if I need to stay in Richmond again, this is where I’ll be!

Angie Dotson

The common areas of the Omni Richmond are lush and peaceful The room was comfortable and clean We were on the side of the hotel overlooking the highway and enjoyed the view of the river, the trains, and the area surrounding the city

It was nice during the day and stunning at night The location is great Be aware that the parking deck is not associated with the hotel itself, so if you self park is is essentially at least $25 per day vs $30 per day plus tax and tips to valet park If you want to go out expect to pay about $5 per exit in addition to the $25 you’ll pay overnightIf we are back in Richmond, this will be the place we went to stay

Natalia Mesfien

My father stayed here for 7 months on business in my teens and I stayed with him for long periods of time so got to know the workers They are amazing, terrific, perfect especially Stewart he is amazing the best of the best The setup great valet expensive but they are very nice

I’m staying here now again with friends and insisted to come here and so glad I did The restaurant, Starbucks is great and if you are nice at check in they give tickets for free drinks at Starbucks or at the bar It’s a nice location to walk or drive around The restaurant is great and there is a amazing chef and very nice aesthetic There is a Wells Fargo bank across from that Next to the restaurant there’s a store that sells smoothies and açaí bowls All of that it’s amazing love it second home There is also great gym pool etc

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10. Linden Row Inn (3-star hotel)

  • Address: 100 E Franklin St, Richmond, VA 23219
  • Phone: (804) 783-7000
  • Ratings: 4.4 (710 reviews) Very good
  • Website : Linden Row Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Victorian-style hotel set in 19th-century Greek Revival houses offering old-world rooms & suites.

About this hotel

Comprising 7 Greek Revival houses from the 19th-century, this old-world hotel is a 13-minute walk from Capitol Square and 1.7 miles from Riverview Cemetery.The Victorian-style rooms have free Wi-Fi, cable TV and coffeemakers; some have granite bathrooms. Suites are furnished with antiques, and add sitting rooms, decorative marble fireplaces and access to a veranda.Free perks include access to a local gym and a local shuttle service. There’s also event space and a fountain courtyard on the site of a garden where writer Edgar Allan Poe played as a child.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Walking distance to Preservation Virginia and 1708 Gallery
  • 18 min drive to Richmond International Airport
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned “antiques” 11 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Brian Corsi

I have stayed at the Linden Inn on previous business trips I much prefer the classic feel of the Inn as opposed to more corporate options The Inn has a charming and unique feel to it, and the rooms are dressed and decorated accordingly

The rooms themselves are huge in comparison to any hotel in which I have stayed My room had all the necessities – coffee maker, fridge, microwave, iron & ironing board – and was quite charming in appearance The hot water pressure (a personal pet peeve of mine) was excellentI had minimal interaction with the staff, but they were all very polite and helpful in terms of advice on parking and restaurantsThe Inn is located in a very pleasant neighborhood, and is in close proximity to everywhere I needed to beAll in all, a great experience, and one that I will repeat the next time I am in Richmond

Calvin Thumma

The staff was super friendly and very polite The hotel itself is super adorable It’s not as polished as newer hotels chains but the old building is very nice

The beds were comfortable, the restaurant down stairs was yummy The only thing holding this back from being 5 stars was the AC They tell you not to set the AC below 70 due to it freezing the system, so we had ours set to 71 The room never dropped below 77, the high outside for the day was 78 With the being said, we will definitely be back next time we’re in Richmond

Pat Machowski

First time in Richmond Even though we only stayed one night this is one of the best Hotel experiences I’ve ever had The staff are very friendly and knowledgeable

They are more than willing to go out of their way with whatever you need as soon as you check in I talk about atmosphere in my reviews a lot because I think it’s an important component to any location you visit, whether you’re staying the day or for the night Walking into the Linden has the feel and familiarity similar to your own homeI also wanted to mention a member of the staff who helped me out the night I stayed here I couldn’t get the vending machine to work and was about to give up when she called me over and handed me four of her own fizzy drinks, free of charge It might seem like a small gesture to some but was incredibly kind and totally unexpected Where I live things like this rarely ever happen, back up North The people here, and in general in Richmond, are really one of a kind I can’t wait to visit again someday Highly recommended Thanks for a great stay 👍 👍

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11. The Berkeley Hotel (4-star hotel)

  • Address: 1200 E Cary St, Richmond, VA 23219
  • Phone: (804) 780-1300
  • Ratings: 4.1 (501 reviews) Very good
  • Website : The Berkeley Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale lodging offering warm rooms with free Wi-Fi, plus a restaurant & conference space.

About this hotel

This sophisticated hotel is a mile from the Museum of Edgar Allan Poe and 3 miles from Virginia Commonwealth University.The stylish rooms feature coffeemakers, complimentary Wi-Fi and cable TV. Room service is available.Amenities include a business center, a restaurant, conference space and access to a local gym. Guest laundry services are also available.

Things You Need to Know

  • Guests mentioned the bathrooms are large
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • Guests liked the large, clean rooms but some complained about the kitchenettes
  • 18 min drive to Richmond International Airport
  • Guests mentioned microwaves 11 times
  • Guests mentioned balconies 18 times

Feedback From Real Customers

Joyce Wible

From the moment we walked into The Berkeley Hotel, we felt welcomed Alfreda greeted us so warmly, I felt like I was staying at a family members house The woman who helped us with checkout was also super nice, but I didn’t catch her name

The hotel definitely has a vintage feel, which my husband and I really enjoyed The room was clean and comfortable and had such a charm to it The location was fantastic We utilized a nearby parking deck and walked where we needed to go; there are a lot of cool places to visit on/near Cary Street We really enjoyed the vibe of The Berkley, and will definitely stay there again when in Richmond!

Mingxing Zhou

My boyfriend and I liked our stay here We arrived here on Tuesday and stayed for a night I have a service dog with me so the front desk lady got me a corner room which is quite spacious

The room is clean and neat Bathroom is huge The bedding was very comfortable too It’s nothing like a motel I was on a road-trip and definitely experienced what a motel is like This is way much better than a motel… Berkeley may be a bit old but is totally comfortable The location is good too Many restaurants close by We had no issue finding street parking here during our stay

Laurie

My husband and I stay in Richmond 2 or 3 times a year Just stayed in the Berkeley Hotel for the first time We will definitely be back

The woman at the front desk was helpful and courteous We were allowed a very early check in with no problemsThe location is great – close to restaurants and shops Within walking distance of the riverThe room was clean and the shower had plenty of water pressureSome of the fixtures were slightly worn, so I did not rate the hotel as 5 out of 5, but that would not prevent me from booking this hotel again

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12. Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area between I-64 and Highway 250, this casual hotel is 4 miles from Short Pump Town Center mall, 7 miles from Lewis Ginter Botanical Garden and 10 miles from the Virginia Museum of Fine Arts.Unassuming rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs.Parking and hot breakfast are complimentary. Other amenities include a seasonal outdoor pool, an exercise room and a lounge, plus a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests liked the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

John Piorkowski

Stayed here for 4 nights last weekend of June ’22 for a lacrosse tournament and a trip to Kings Dominion I can’t say enough about the front desk staff, super friendly and helpful The room/bathroom was clean and I would say updated, but I don’t know when it was built

So I will just say it was up to date It had a wall mounted 50 inch tv and the bathroom mirror was a nice touch Also, the location is great It’s close to everything you need because you forgot something, from sporting goods, grocery stores, restaurants and a very nice outdoor mall

Mark Stottlemyer

The only reason I am giving this hotel a two star review is because of the location, other than that it was an actual nightmare To start off our stay here, my family and I got stuck in the elevator with our friends When the elevator finally situated itself and let us out, a woman standing on the floor told us that it has gotten stuck multiple times that day

With that knowledge we went down to talk to the staff at the front door who did nothing about it No closing the elevator or telling guests that the elevator may trap you for a while Saturday afternoon we asked the front desk for towels for the pool We were told there was towels out there already, funny enough there was no towels (of course) So we go back in and ask for more and after having eyes rolled at us someone was sent out with hand towels for the pool My friend was swimming in the pool after all that and got a shard of metal stuck into his toe and the light for the pool came out of the wall and was floating next to the wall Let’s just say that was the end of our time in the pool This experience has made us rethink ever staying in a Holiday Inn again

Jessica Nelson

At this location: Front desk staff when I arrived was great Breakfast is the best of all the chains especially for vegetarians Love the pancake machine

The rooms look pretty new, nicely maintained Love the KeurigIHG: The only thing missing to make this my favorite and the superior chain is access to streaming programs from the TV like Netflix or Amazon

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13. Courtyard by Marriott Richmond West (3-star hotel)

About this hotel

This straightforward hotel is 3.8 miles from the Lewis Ginter Botanical Garden and 4.5 miles from the Virginia Museum of Fine Arts.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • Guests liked “Bistro”, mentioned 10 times in reviews
  • Guests praised the outdoor pool

Feedback From Real Customers

Jacqueline Cheng

Very nice front desk staff and lobby felt clean The hallways do smell like smoke a bit, but rooms are smoke-free The rooms themselves felt a bit dated

The first floor is ground floor, so expect that there may be some dead bugs around windowsills We did find a spider on our ceiling, but “they kill other bugs”Very small fitness room, but at least there was one! Great mirror wall and water dispenser there with clean towels The location is good as long as you have a car It’s near shopping plazas and retail food chains but not walkableOverall a good stay, but you kind of get what you pay for

Hannah S

So so pleased with this hotel! Stayed for one night while passing through town with a toddler and a dog The hotel was clean and updated, the staff were extremely friendly, the room was quiet and had a balcony so I could easily see my car, and the pool/courtyard space was especially lovely It was in a nice part of town and I felt very safe

Will definitely stay again when in Richmond!

Frank H

They have a nice small commons area, complete with a bar that serves breakfast and a light dinner Rooms are small but adequate, I liked the pull out desk and sliding door to a small patio From what I could determine, there was no complimentary coffee in the lobby but during meal times they do sell Starbucks

I am not a fan of the surrounding area but it was easy to get on and off the road making it a quick drive to a restaurant or to the Interstate Service was friendly and the room/area was clean

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14. Courtyard by Marriott Richmond Downtown (3-star hotel)

About this hotel

Off I-95 in the vibrant downtown, this modern 6-story hotel is a 4-minute walk from the Canal Walk and Capital Trail.Contemporary rooms offer free Wi-Fi, desks with ergonomic chairs, sitting areas and 42-inch flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Some rooms add pull-out sofas.There’s a living room-style lobby, and an American bistro serving breakfast and dinner, plus all-day drinks including Starbucks coffee. Other amenities include a gym and a courtyard, along with a business center and meeting space. Parking is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • 17 min drive to Richmond International Airport
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “Bistro” 17 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Sarah Edwards

I have had such a great experience at this hotel! The room was clean and the staff has been nore then accommodating!! Such a beautiful location with the cobble stone roads and quaint little shops The bar crew is amazing and attentive! Gary was great! He offered lots of local recommendations for people with dietary needs Will stay again!

Stacey Macek

I stayed here for a few weeks for work and I can’t say enough good things about the bartender, Gary Not only does he make the best craft cocktails (ask for the blueberry one), but Gary takes the time to get to know each patron He has been the consistently smiling face that greats me by name when I arrive and that means a lot when I’m away from home

Michele Erdman

Only reason I didn’t give 5 stars was because the fridge was a freezer and froze everything we put in We stayed 3 nights so this was an issue Room was clean and comfortable

The accessible room was perfect Large and nice shower The courtyard was great, so we could go outside without going out of hotel area The breakfast was made to order and delicious! The bar staff was friendly and fun We did have issues with the tv buffering Other than that, good stay Close to lots of great dining options

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15. Hampton Inn & Suites Richmond/Glenside (3-star hotel)

About this hotel

Less than a mile from Interstate 64, this modern hotel is a 6.3-mile drive from the Virginia Museum of Fine Arts.The streamlined rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Some have microwaves and minifridges, while suites add living areas and pull-out sofas.There’s a gym and a seasonal outdoor pool in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a business center and 2 meeting rooms, plus free parking.

Things You Need to Know

  • 8 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests mentioned “omelettes” 27 times

Feedback From Real Customers

Jacob “Jed” DeGroote

This review is more for the customer service than the stay or facilities I left a nice pair of nice sunglasses and didn’t realize it until 3 weeks after my stay I thought I had just lost them, but didn’t know where

I called, a rep asked me to describe the lost sunglasses, confirmed they were in the lost and found, and offered to have them shipped to me I paid the postage, emailed them the label, and got my shades back a few days later Thank you!!The hotel was nice place to spend a few days while my son had a swim meet in the area Please staff, decent breakfast early in the morning, and nice desk area in the room that made it easy to do some zoom meetings

Morgan C.

I wish I could leave ten stars! This location is fantastic- ample parking, extremely clean, beautiful interior and best of all above-and-beyond staff like Merry Roseme Everyone we interacted with was wonderful, but she really made sure we were happy and enjoyed our stay at the hotel We will only stay at this hotel from now on when in Richmond (which is often)

Oh, the round-the-clock coffee and great breakfast spread in the morning were also much appreciated!

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16. Fairfield Inn & Suites by Marriott Richmond Innsbrook (3-star hotel)

About this hotel

Just off I-64 and 7 miles from the University of Richmond, this casual hotel is 10 miles from the Virginia Museum of Fine Arts and 11 miles from Richmond International Raceway.Straightforward rooms offer free Wi-Fi, desks and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas.Freebies include hot breakfast, coffee in the lobby and parking. Other amenities consist of an indoor pool, a fitness room, a picnic/BBQ area and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests mentioned the service is friendly

Feedback From Real Customers

Amy Shughart

All the staff was so friendly and very helpful! They treated our dog Princess like royalty 😉 The room was a decent size and clean The body wash, shampoo and conditioner in the shower was a nice touch The breakfast was a decent variety- the egg quiche was delish

Pancakes or waffles would be a nice addition We would definitely stay here again!

Mike Meachem

The staff was okay except for the young lady who is on Sunday morning She was the best! The manager left a great deal to be designed I ran into a problem I called several times but I never ever spoke with her I felt terrible because I had to go to customer service and that issue is still pendingGood morning breakfast lady was beyond great she was a wealth of information and totally competent

Did I mention the young lady that was on Sunday morning was the best I hope my auntillary concern gets worked out because that would move this rating from better than okay to pretty good

Kylene Lovell

I stayed here with my 80 year old grandmother We found an adult, mature bedbug on one of the beds I killed it and took it to the front desk, and my concern was dismissed

The clerk offered to change our room, which was nice, but he moved us into the room next door that shared a connecting door As we were packing up to move rooms, I found about 8 more, smaller bedbugs under the pillows and in the bedding I went back to the clerk and told him there were quite a few more- he thanked me and said nothing else If my grandmother had been able to, we would have left immediatelyThe next morning, the cleaning staff had NOT been made aware of any problems ans they were going to cycle the room like there was nothing wrongDo not stay at this hotel, they do not take cleanliness or customer concerns seriously

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17. Richmond Marriott (3-star hotel)

  • Address: 500 E Broad St, Richmond, VA 23219
  • Phone: (804) 643-3400
  • Ratings: 4.3 (2116 reviews) Very good
  • Website : Richmond Marriott
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Refined hotel with a bar & event space, plus a restaurant with thoughtfully sourced comfort food.

About this hotel

Connected by skywalk to the Greater Richmond Convention Center, this polished hotel is an 8-minute walk from the Virginia State Capitol and 3 miles from the Virginia Museum of Fine Arts.Modern rooms feature city views, TVs and Wi-Fi access, as well as minifridges and coffeemakers. Upgraded rooms include access to a lounge offering snacks and business services.Amenities include a relaxed, upmarket restaurant serving thoughtfully sourced comfort food, cocktails and craft beer, plus a lobby bar, a Starbucks cafe and a gym. There’s also a business center and 26,000 sq ft of meeting space, along with an area shuttle.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Walking distance to the Maggie L. Walker National Historic Site and The Valentine
  • 16 min drive to Richmond International Airport
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 78 times
  • Guests praised the fitness center
  • Guests liked the lobby bar

Feedback From Real Customers

William Imperial

This hotel is amazing! My daughter and I had a wonderful experience The rooms were clean and staff were extremely accommodating especially one of the managers, Megan She was very pleasant to deal with

Location is prefect as it is next to the convention center and right in the downtown area Would definitely use this hotel again in the future

Philicia Ross

Overall, I had a good time Wouldn’t recommend for more than a week? Or if you’re going to be active in the city then this hotel will be fine Stayed at this hotel for a weekend to celebrate a birthday and what I will say is that the hotel is great for it’s convenient location and it recently has been remodeled so the atmosphere is wonderful

Everyone we encountered staff wise was very nice but Ray, who checked us in, really went above and beyond So I hope he gets a promotion Super friendly, got us set up, explained everything in detail and for me I love that type of service and rapport whenever I visit another city of town that I’m unfamiliar with Me and my partner instantly felt welcomed One thing about Marriott is they will give you just enough space so I don’t go in expecting any more or less The water pressure in the sink wasn’t the best but luckily the shower pressure was fine As I mentioned before, the location is super convenient, you are in walking distance to alot of food places and sight seeing The only thing I found myself a little frustrated about is that I had to call a few times to get service and then there was a charge on the bill that didn’t belong and luckily that got sorted fairly quickly so I recommend to really pay attention to the charges during checkout

Jeff So

You can tell the hotel was recently renovated and is very clean during our visit Fall Line restaurant bar is great place for a bite, and their M Club is opened The M Club has a variety of juices, bottled water and Pepsi products stocked

Coffee and teas during breakfast hours Hot breakfast buffet is great (eggs, sausages, bacon) Didn’t see any desserts though for our 2 night stay Room is a bit small for sure 2 double beds instead of queens No microwave Small bathroom with shower (not tub) Very convenient location with the convention center right across the street connected with a skybridge

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18. Four Points by Sheraton Richmond (3-star hotel)

About this hotel

Off Route 60, this laid-back hotel overlooking a pond is 2 miles from Huguenot Park and 11 miles from the Virginia State Capitol.Straightforward rooms offer flat-screen TVs, desks and minifridges, plus coffeemakers and microwaves. Upgraded rooms add pond views. Suites feature living rooms with sofabeds.Parking and an area shuttle are free. There’s also a casual bar/restaurant, a fitness center and a hot tub, as well as an indoor/outdoor pool. Other amenities include a business center and event space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the large, clean rooms but some disliked the air conditioning
  • 13 min drive to Byrd Park
  • Guests mentioned lobbies 26 times
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

John

Staff is amazingly kind The main room is a great size, plenty of space Bathroom is a great size and shower is very large

Bathroom has rusted toilet paper holder and door(see pics) The shower head has mineral and lime buildup(see pic) And there’s a strange stain on the front of the sink wood(see pic)No continental breakfast option but that’s normal for a Bonvoy, however there’s a restaurant serving breakfast from 0630-1030The beds have a nice selection of pillows and the comforter/sheets are good quality There’s a nice shelf with bottled water right at the entrance (can’t miss it) And to my surprise the remote control is inside a plastic bag (see pic) with a card stating all the surfaces they clean that most people wouldn’t think of(see pic)The bathroom has shampoo, conditioner, and body wash but they’re not individually portioned, they’re in a dispenser, which I find to be unsanitary and open to having anyone put any chemical they want inside the containers(see pic) so id suggest bringing your own The shower head comes out like a tsunami and doesn’t adjust pressure l, only pattern; if you have kids this will be a problem as it is very powerful and may be painful for them to useOverall, this hotel is comfortable, the bedrooms are is clean, and reasonably priced for what is provided They could benefit from polishing the metal surfaces, fixing the rusted door in this room, ensuring the front of the bathroom cabinet is wiped down, changing the shower head or at least cleaning it, and returning to the individual dispensers

Janine Savoca

This was the midpoint to my destination Staff was friendly & rooms were very clean First time bringing my dog to a hotel

It was nice to see other dogs there and how pet friendly it was You would never know that dogs were in the buildingDefinitely would revisit this location

Langley

The sink and shower were both awful The toilet made very loud clanks whenever you sat on it or moved an inch Horrible water pressure, women at the front desk were cold bordering on rude

Our second night the room next to us was very loud I called guest services and they said they would handle itThe partiers were loud until 2am When I asked the next morning they said I would have had to call several times because the first one is only a warningThey should have told me that on the phone If they say they are handling it why on earth would I push the issue They said something was being doneWhen I complained (politely) woman at the front desk was very rude and dismissive and accused me of getting loud which was definitely not trueThe bar was pretty nice though

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