5 star hotels in Rochester Hills, MI

1. SpringHill Suites by Marriott Detroit Auburn Hills (3-star hotel)

About this hotel

Set 2 miles from The Palace of Auburn Hills sports and entertainment venue, this straightforward hotel is 5 miles from the Meadow Brook Hall Tudor-revival mansion and museum.Relaxed studios offer flat-screen TVs, free Wi-Fi, iPod docks and pull-out sofas, plus desks and kitchenettes. Upgraded rooms add whirlpool tubs.Breakfast and parking are complimentary. There’s an indoor pool, a hot tub and a fitness center. Other amenities include 4 meeting rooms, a business center, a convenience store and a picnic/BBQ area.

Things You Need to Know

  • Guests praised the large rooms
  • 4 min drive to the Bald Mountain Recreation Area
  • Guests mentioned the service is friendly
  • Guests liked the restaurant
  • Guests mentioned hot tubs 22 times
  • The fitness center has elliptical machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Alyssa Andree

The headboard was heavily used and falling apart, mattress was old and hard, the reading light by the bed was broken and sharp and keeping our one year old away from it was hard and unsafe Black hair in the bathroom, towels were old and not soft, mysterious white stains on the couch Pool is only 4ft deep and small but warm and the hot tub was under construction

Breakfast was eh due to covid stuffThere is better hotels especially for what you pay for itStaff was great, lobby was clean and really nice and updatedWould not stay here again

D R

The room design/layout is horrible I have stayed in plenty of spring hill suites and this layout was the worstThe TV was glued to the top of a piece of furniture

Couldn’t watch TV from the couchBreakfast was powdered eggs and turkey sausage YuckBar was there but no staffThe location was perfect but you need a sign out by the road!

2. Sonesta Select Detroit Auburn Hills (3-star hotel)

About this hotel

This modern hotel off Interstate 75 is a 2.9-mile drive from the Katke-Cousins and R&S Sharf Golf Courses, and a 3.1-mile drive from sports and entertainment at The Palace of Auburn Hills.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add pull-out sofas, and some offer microwaves.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant. There’s also a business center and 2 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to Erebus Haunted Attraction
  • Guests praised the friendly service
  • Guests mentioned lobbies 20 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

EvelynC Cost.

t was fantastic for what we needed and the we paid Hotel seemed new or newly renovated Our room and bathroom were super clean

even in the corners kind of clean A/C worked perfectly as we like to adjust it nice and cold We had everything we needed in our room Lobby was very nice and the staff were super friendly Lots of parking and it was nice to see the car from our window My only complaint would have been that the pillows were too high/full but that’s a personal preference Definitely will stay here again when traveling this way

Carl Thompson

The location was very convenient and the facility itself quite nice The staff were excellent and very helpful Our room was not as clean as it could have been and though scheduled to be here two nights we moved after one because of loud arguments both in a close by room and in the parking lot outside which went on through much of the night making sleep not easy

Nathan Lafountain

Room was big and clean, staff was all very nice My only suggestion is that since the rooms aren’t serviced every day (which I understand, and I know is a common practice these days) the front desk should have coffee packets available They were out all 6 days I asked for some

The housekeepers in the hallway always hooked me up though! Overall, I enjoyed my stay very much

3. Somerset Inn (3-star hotel)

  • Address: 2601 W Big Beaver Rd, Troy, MI 48084
  • Phone: (248) 643-7800
  • Ratings: 4.2 (655 reviews) Very good
  • Website : Somerset Inn
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sophisticated rooms & suites with free Wi-Fi, plus 2 restaurants & a 9-hole golf course.

About this hotel

Adjacent to the upscale Somerset Collection shopping center, this modern hotel is 2 miles from both I-75 and the Amtrak station, and 4 miles from Cranbrook House and Gardens.All rooms offer sophisticated decor, flat-screens with cable channels, and free Wi-Fi. Suites add wet bars and separate dining areas, plus free business center access.There are 2 restaurants offering all-day casual dining, including a sleek bar and grill. Additional amenities include a 9-hole golf course, a fitness center and meeting and event facilities, including a ballroom.

Things You Need to Know

  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the rooms but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests mentioned “shopping malls” 17 times
  • Guests praised the breakfast

Feedback From Real Customers

Robert Ford

Our two night stay was quite enjoyable and a good value The location of the hotel is very nice and the desk staff were all professional and efficient Our room in the tower overlooked the courtyard and landscaping below

Beds were comfortable and the bathroom was small but clean Elevators were always available and quite fast The included breakfast in their restaurant was wonderful and the atmosphere was comfortable and not rushed Our server Dee was truly a professional treat!

djust

Room was mostly clean Sofa bed had old sheets from previous others, some hair in the shower It’s just okay, nothing spectacular

Staff was nice Bathrooms are on the hallway side really closely with thin walls You can hear literally everything happening outside in those bathroomsIt’s an okay hotel, but wouldn’t return Not much to really do here for the price but it’s clearly for professionals staying short term

Jeanne Ashby

Our son and daughter in law’s wedding reception was at the Somerset Inn on Saturday… it was SUPERB! My husband is blind so they hired a hostess to help him thru the buffet line and attend to his needs Like keeping him up on his ice water, sodas, coffee etc She was so sweet! She even took my 86 yr old Mom to the restroom

She also attended the Bridal party table and many others The food was excellent and the hotel rooms were spacious and lovely the cocktail hour before reception went well too We were thrilled with the entire weekend The hotel staff was very courteous and fun

4. Embassy Suites by Hilton Detroit Troy Auburn Hills (3-star hotel)

About this hotel

Off I-75, this informal all-suite hotel is 7 miles from the Cranbrook Institute of Science, and 3 miles from the Troy Museum and Historic Village.The unassuming 1- and 2-bedroom suites provide Wi-Fi access, flat-screen TVs and microwaves, plus separate living areas, minifridges and coffeemakers. Some have pull-out sofas and/or Keurigs.Complimentary perks include breakfast, and regular evening socials with snacks and drinks. There’s also a restaurant, an indoor pool and coin-operated laundry facilities, plus a gym and meeting space. Parking is available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 7 min drive to the Troy Historic Village
  • Some guests disliked the air conditioning and others complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests liked “omelettes”, mentioned 34 times in reviews
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Craig

This was one of the nicest hotels I have visited in a long time Glass elevator rooms that are up to date with great amenities A pool, workout room, brunch style breakfast in the morning where they have a chef making omelets custom however you want them

The layout was very unique, all floors could be seen from the main level and from the room you can walk out and view the entire first floor Nice bar and restaurant as well The staff does an excellent job accommodating the needs of guest

Alex Eddy

The hotel was really cool The elevators was a bit under maintained And my room and a couple of others room I walked into weren’t very detailed clean

Still hair in the shower and dirty streaks on the shower door and drainstill used soap in there The carpet wasn’t swept very welltook my boots off and socks and it was like walking on crumbs The tables still had cup marks on them and there was layers of dust on the TV stand and end tables by bed This wasn’t just one room This was five different rooms from level 8 to level 4 Detailed Cleaning would go a long wayStaff was super helpful and FriendlyAlso the rooms had a very musky smell to them almost like damp basement smell TV in the bedroom said would turn on but had zero TV TV In the couch area had channels UT the screen was very blurryNice hotel but for as nice as it comes off to be could be alot cleaner and smell a bit better in the roomsI’d give it 5 stars if it was cleanerHad food it was lasagna it was still frozen in the middle Had a sweet little older lady greeting and picking up our plates” ALL BY HERSELF “! with a full dining room while others young men were on their phones I mentioned it to the young men and they just blew me off Not very respectful to there older lady Co worker That lady I didn’t catch her name wish I didbut she was working her butt off with an amazing attitude I let those other lazy boys go and hire 3 of herThose few things change the next time we stay there and I’ll give it a better review Guess we’ll see if customers advice and reviews matter

Hanna

Embassy Suites is normally my favorite hotel but this trip is quite disappointing We paid for an expensive room that was marketed as nicer than it was Not a huge deal, its still a fine room, but there’s more issues

Our first room was a mess… when we entered all the drawers were open, the microwave was open and had pieces missing, there were glass cups everywhere on the floor, it was ridiculous So we switched rooms to the same type of room on a new floor This room was much better, but there were some random issues like the toilet paper holder being broken and the shower door handle being extremely loose Then, when we were preparing the sofa bed, there were no sheets because instead of being washed and put away for us to put on the bed, they were never taken off from the previous use and the top sheet was stuffed under the coach cushions The dirty sheet was also visibly dirty, like stains all over kind of dirty, it was gross Also, the blanket that goes with it had some stains on it that had a crusty texture, even though it was in the plastic bag seemingly cleaned unlike the sheets (i guess it wasn’t cleaned though, at least not enough because it was gross) We got new sheets and a new blanket, but the new blanket had bleach stains all over it and had a towel-texture instead of a soft texture We stayed at a different Hilton hotel last night that was much cheaper and it was the same blanket except theirs was actually soft On top of that, general issues like the shower sucks (no shelves or ledges to set products on, no ledge to shave, etc) and the fact that on weekdays breakfast ends at 9am (10am on weekends), which is way too early 10am is okay but 9 is not reasonable Im just very disappointed with our stay and the staff was barely helpful It seems to be working out alright now but it was an extremely stressful first day and the room is not as good as it should be considering the very high price The lobby was also kind of a mess, I understand that they are doing construction so its not a big deal but still The biggest problem with the lobby was the elevators… this may just be my irrational fears but I did not like how one of the elevators was very squeaky and rattled as we went up and down I’m sure it’s still safe but it did not make me feel very secure, it could probabaly use some maintenance so that should have already happened…

5. Hampton Inn & Suites Detroit/Troy (3-star hotel)

About this hotel

Off Interstate 75, this modern hotel is 2 km from the Somerset Collection mall, 8 miles from Oakland Hills Country Club and 11 miles from Detroit Zoo.The contemporary rooms have flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves and coffeemakers. Suites add living areas, pull-out sofas and wet bars.Freebies include parking and hot breakfast. There’s also an indoor pool, a hot tub, a gym and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests liked the beds
  • 4 min drive to the Troy Historic Village
  • Guests liked that this hotel is near restaurants and bars
  • Guests mentioned the service is friendly
  • Guests mentioned hot tubs 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Amy Swenson

This Hampton Inn has everything you want when traveling Every employee there was kind, considerate and helpful The rooms were very clean! Beds comfy

The pool was great and has a jacuzzi too The complimentary bfast was top notch! Eggs, sausage, cereal, fresh fruit, oatmeal, yogurt, bagels, banana bread, toast, muffins, make your own waffles, juices and a nice coffee/hot tea bar There were a number of restaurants within walking distance We HIGHLY recommend this Hampton Inn!!

Purple plasma Dragon

Cons: Fridge doesn’t work and smells so bad I think it’s been broken for a while TV doesn’t work We booked 2 queens, they gave us a king suite with a pull out sofa bed

They blamed it on PricelinePros: the 1 bed is nice Room is clean Pool area is nice Breakfast is good Fitness center very nice for a hotel Overall worth the price

Munches Patterson

The pool had way to much chlorine, it was unbearable without the door being open the whole time and even that was not enough There was a hint of racism in the air with some of the other guest We had to change rooms late at night because the hot water did not work in the shower

The breakfast was mediocre at best My initial room was way better then the upgrade! I would not recommend this hotel to anyone nor would I stay here ever again!!!

6. Holiday Inn Express & Suites Rochester Hills – Detroit Area, an IHG Hotel (2-star hotel)

About this hotel

Off Highway 59, this straightforward hotel is 5 miles from The Crofoot performing arts venue and 31 miles from Greenfield Village museum.Unfussy rooms have free Wi-Fi, flat-screen TVs and coffeemakers, along with microwaves and minifridges. Suites offer living rooms, wet bars and sofabeds. Some have whirlpool tubs.Complimentary perks include parking, and a hot breakfast buffet is served in a casual dining area. Additional amenities include a gym, a business center and a heated indoor pool.

Things You Need to Know

  • Guests praised the unfussy rooms, which have TVs
  • Guests praised the kitchenettes
  • 8 min drive to Stage Nature Center
  • Guests praised the friendly service
  • Guests mentioned pools 21 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Tal Sasson

We booked several rooms at this hotel and had nothing but an amazing experience First, the hotel was very clean which these days is a main concern The staff are friendly and accommodating for anything we needed

We must mention Troy the general manager that really take his job seriously He’s absolutely the reason that the hotel function like that Rooms are big enough Breakfast was great Will highly recommend this hotel and definitely be back

Donna P

Last minute arrangements necessitated by a family emergency and I could not have landed in a better place Clean, comfortable, well appointed room with ample plug in and desk space, fridge, microwave and coffee maker Though I did not use the gym or the pool, both areas seemed well maintained

After driving 13 hours, I had a late check in and Mo (sp?) at the desk didn’t blink when I asked to be moved to an upper floor While I was impressed with the cleanliness and smartness of the accommodations, much more important was the kindness and efficiency shown by the staff From Karen in housekeeping to Judy in the breakfast area, everyone was on their game The manager, Troy, was outstanding as my situation kept changing Always a smile and a kind word He consistently credited his team with any positive feedback he received about the hotel I would definitely stay there again

7. Detroit Marriott Troy (4-star hotel)

  • Address: 200 W Big Beaver Rd, Troy, MI 48084
  • Phone: (248) 680-9797
  • Ratings: 4.4 (1433 reviews) Very good
  • Website : Detroit Marriott Troy
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern rooms & suites in a relaxed hotel with a restaurant, an indoor pool & a free area shuttle.

About this hotel

Off the I-75, this relaxed hotel is 6 miles from Cranbrook Art Museum and 10.4 miles from Detroit Zoo.The modern rooms have desks, coffeemakers and 42-inch flat-screen TVs. Free WiFi is available. Some rooms have access to a club lounge with complimentary drinks. Suites add separate living areas with pull-out sofas.Free perks include on-site parking and a local area shuttle. There’s also a lounge bar and American bistro, plus an indoor pool, a hot tub and a fitness center. A laundry, business center and 21 meeting rooms are also available.

Things You Need to Know

  • 4 min drive to the Troy Historic Village
  • Guests praised the friendly service, which has a concierge
  • Guests liked the rooms but some complained about the kitchenettes
  • Guests mentioned lobbies 39 times
  • Guests praised the indoor pool
  • Guests praised the lounge bar

Feedback From Real Customers

S J

We came here for a wedding which was really nicely hosted The rooms were simple and clean and the front desk accommodated us fairly well and quickly I wish they had someone to help us with our bags when we arrived past midnight from a 6 hour road trip tho, or a vallet option

There were also a few things I would have expected in the room like a lock safe, or carpeted floors in the room Overall it was not bad, still would generally recommend Marriott to anyone

Andres Ivanov

Sub-par hotelExpensive and not worth itHotel is old and outdated

Bathroom does not have ventilation, TV doesn’t offer streaming from phone yet that TV model has that capabilityBreakfast is an extra 20$ per person besides 200$ a night roomBed and pillows are however the WORSTWe took King size bed room and I’ve never seen that BAD quality mattress and pillowsI couldn’t sleep all night and pillows are so soft and empty that you fall flat right onto wooden mattressDo yourself a favour if you stay here and buy a pillow at dollar storeThe cherry on top is that hot water pool was closed and nothing mentions thatShould be downgraded to a 2 star hotel

Bruce Bradley

I’m going to get the young lady’s name but she was at the front desk to check us in and she was simply superb she was the definition of customer service a far cry from the Marriott downtown in Detroit she was very good she even offered me Starbucks coffee she got us checked in quick fast and in a hurry and I haven’t been pleased with hotel service which I’ll use frequently in a long long time

8. TownePlace Suites by Marriott Detroit Auburn Hills (2-star hotel)

About this hotel

In a retail area off I-75, this casual all-suite hotel is 7 miles from the DTE Energy Music Theatre and 14 miles from the Cranbrook Institute of Science museum.Ranging from studios to 2-bedrooms, the informal suites have full kitchens, flat-screen TVs, free WiFi and coffeemakers, as well as living areas or separate living rooms with sofabeds.Continental breakfast is complimentary. There’s also a picnic area with BBQs. Additional amenities include a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 4 min walk to LEGOLAND Discovery Center Michigan
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “outlet stores” 14 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

SAMMI VELTKAMP

We are very satisfied with our stay The room exceeded our expectations and Juanita went above and beyond to make our stay pleasant She was very helpful and has a great personality

Juanita also had knowledge on the local tourism and was very helpful in making our traveling easier Not only did they have a comfortable space for an overnight visit, the rooms have a small kitchenette and refrigerator The patio worked perfectly for our gathering area and had plenty of comfortable seating for our group We will be visiting again with our children

Lauren Munoz

We used TownePlace Suites by Marriott for our wedding block and had a wonderful experience from start to finish Stacey assisted us with the booking process and was always exceptionally kind and prompt to answer any of our questions The hotel is very clean and the staff was very friendly

The shuttle option to/from the wedding venue was a nice option to offer our guests and our guests complimented the shuttle driver’s friendliness Overall we were very pleased with our experience and would recommend others to stay here Thank you Stacey and the entire TownePlace team!

Robert Schwind

The staff and the worker’s were nice and friendly and helpful my wife and Daughter enjoyed the pool and my wife liked the gym to We loved the breakfast bar and make UR own waffles everything was delicious The room was very nice and clean was happy every room had a tv and house keeping was on top of everything the girl that was working the breakfast bar was real good she kept everything full and fresh and clean so far my experience has been very good

9. Hyatt Place Detroit/Auburn Hills (3-star hotel)

About this hotel

This laid-back hotel is 3 miles from Hawk Woods Nature Center, 6 miles from SEA LIFE Michigan Aquarium and 7 miles from the LEGOLAND Discovery Center Michigan.Straightforward rooms offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as minifridges, safes, and tea and coffeemakers.Parking is complimentary. Other amenities consist of a 24-hour gym, an indoor pool and a cafe/bar, plus a convenience shop and meeting space. Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 8 min drive to the Bald Mountain Recreation Area
  • Some guests complained about the kitchenettes
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 27 times
  • Guests mentioned microwaves 11 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Dwight Howard, II

Stayed for 5 night’s with our robotics team to compete in a competition happening at Oakland university Great service, very friendly employees We used the meeting room a few times and it was nice

The pool is great but closes at 9pm which seems early It appeared they had an air conditioning issue of the lobby while we were there but that really had no affect on our stay

Susan Eyth

Unfriendly staff Called ahead and asked if we could check in an hour early so we could get dressed for our memorial, and were told yes, there were clean rooms available

Arrived to check in and could only check in if we paid an additional $50 We were already paying over $220, which included a $20 booking fee They made us sit in the lobby and wait until 3 to check in Also, once we finally checked in we had to wait a long time to get the only elevator up to our room, because the other elevator was broken Got to our room and the key did not work Had to wait for the elevator again to go back down for a correct key We were late for our memorial service The room was nice, but there was no air conditioning in the lobby or halls Fans were sitting all over This place is declining and we would never stay there again! Poor value for the money and no concern for the customer!

London France

The stay was good but not the best However, the key was not working and it gave us a hard time opening the door up The breakfast options were good but when were coming down for breakfast, lots of people were coughing in the kitchen

In the rooms, there was no microwave (which was very inconvenient) the bathrooms were VERY small and the sink was outside the bathroom, the bedding was very hard and uncomfortable, and the bathroom shower also had bugs inside of it Another downside of the hotel, is that the snacks were overpriced The pool seemed outdated and there was not a hot tub or sauna

10. Hampton Inn Detroit/Auburn Hills South (3-star hotel)

About this hotel

This relaxed hotel is 2 miles from the Walter P. Chrysler Museum and 5 miles from The Palace of Auburn Hills sports arena.Offering free Wi-Fi, the understated rooms also have flat-screen TVs, microwaves and minifridges. All also feature coffeemakers, custom-designed beds and desks. Suites add sitting areas with sofabeds.Freebies include breakfast, plus parking, an area shuttle, and tea and coffee served in the lobby. There’s a heated indoor pool, a fitness room and a 24/7 business center. A meeting room is available.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are clean
  • Guests praised the friendly service

Feedback From Real Customers

Katherine Bedell

We used this Hampton Inn for our wedding block and we are very satisfied with how well they took care of us and our guests from out of town Janice and Kim are both very helpful The shuttle provided was great to and from Meadow Brook

We could tell the entire staff were working hard to ensure every had everything they needed Rooms were clean and we were given the extra large bridal suite which was perfect for getting ready in the morning Thank you so much for playing such a big role in our wedding weekend!

BlazeStealth01 Hilly

Location was OK, in a middle of an industrial office park but there are restaurants around The exterior of the hotel was in poor condition The interior rooms need to be updated and cleaned better

A few things did not work such as the bathroom fan, room phone and TV was hard to navigate The bed was not comfortable and needs to be replaced This stay was well below the standard Hilton/Hampton level of accommodations and I was disappointed My overall stay was average I would stay here again but would definitely look elsewhere before

Brick Mason

The rooms were very nice the staff was very polite I was greeted by even the maid service as I walked by the breakfast I was incredibly impressed with the choice of waffles and the fact that there was so many topping choices Breakfast at a choice of biscuits and gravy eggs oatmeal Cold cereal bagels waffles different juices I took a lot longer to check in than I would have liked but all in all I still gave it a five star

11. The Townsend Hotel (4-star hotel)

  • Address: 100 Townsend St, Birmingham, MI 48009
  • Phone: (248) 642-7900
  • Ratings: 4.6 (1015 reviews) Excellent
  • Website : The Townsend Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Premium hotel offering chic rooms & suites, plus a bar/restaurant, afternoon tea & a 24-hour gym.

About this hotel

This sophisticated hotel is 3 miles from both Cranbrook Art Museum and high-end shopping at the Somerset Collection mall, and 6 miles from the Detroit Zoo.Elegant rooms feature free Wi-Fi, flat-screen TVs and iPod docks, plus Italian linens and marble bathrooms. Suites, some with balconies, add living rooms with 55-inch TVs. Upgraded suites have fireplaces and kitchens; a private chef is offered on request. Room service is available 24/7.Amenities include a bakery, English-style afternoon tea, and a chic bar/restaurant with a seasonal patio. There’s also a 24-hour gym, as well as a ballroom.

Things You Need to Know

  • Guests liked the rooms, which have minibars
  • 8 min drive to Cranbrook House & Gardens
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the restaurant
  • Guests mentioned “brunch” 11 times
  • Guests praised the breakfast
  • The fitness center has weight machines

Feedback From Real Customers

Molly DeFrancesco

I attended a beautiful wedding reception at the Townsend Hotel this weekend The venue was incredible, beautiful flowers, incredible food and drink, and service that was top notch The reason for my review, however, is the lengths the staff went to help me in a funny if not embarrassing incident

I realized that the underside of my shoe had come unglued, making walking quite awkward, and dancing of course, impossible I limped toward the main desk and Sean, the concierge, immediately took note of the problem and radioed his engineer, asking for adhesive Jay, the engineer, appeared with gorilla glue and proceeded to reassemble my shoe including pressing on it and blowing it dry All the while, both were attempting to make me feel less embarrassed and could not have been kinder Believe this or not but after an hour on the dance floor, my other shoe fell victim and once again the staff at the Townsend Hotel jumped to my rescue and repaired it as well Sean and Jay as well as the team at the desk could not have been kinder They helped me make light of the situation and insured that I could revisit the dance floor in no time and enjoy the spectacular wedding Thank you to the wonderful staff at the Townsend Hotel I will honestly never forget your kindness

Sharise Talley

This location isn’t convenient but it’s worth the experience I’m a Marriott kind of person but this hotel is an awesome hotelRooms seem sound proof, bellman were astoundingly amazing carrying my luggage with such care

The restaurant service is awesome I only at breakfast there The breakfast was typical but service made it taste greatI will stay here again

Brett Ogden

Beautiful hotel in the heart of Birmingham We loved being a short walk from restaurants whether it was a pastry for breakfast, a slice of pizza for lunch, or Bella Piatta for a great dinner across the street Our room was very comfortable but what stood out to me was the shower

Such a great shower!The only downside… as someone who likes to always have a glass of ice water nearby, I didn’t like having to request ice from the bellman

12. Auburn Hills Marriott Pontiac (3-star hotel)

About this hotel

Off I-75, this straightforward hotel is 3.5 miles from the Cranbrook Institute of Science museum and 8.3 miles from the Palace of Auburn Hills arena.The casual rooms feature coffeemakers, flat-screen TVs, iPod docks and desks, plus Wi-Fi (fee). Club rooms include access to a lounge with free hot breakfast and snacks, as well as a balcony. Suites add separate living rooms with pull-out sofas.There’s an acclaimed restaurant with a seasonal terrace, plus a casual bar and a convenience store. Other amenities include indoor and (seasonal) outdoor pools, a hot tub and a gym. There’s also a business center, plus 11 meeting rooms.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 9 min drive to Cranbrook House & Gardens
  • Guests praised the friendly service, which has a concierge
  • Guests liked the acclaimed restaurant
  • Guests mentioned lobbies 27 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Adam J Morris II (Torchman75)

Not a good experience at all First room had a hair tie on the restroom floor, corners of the restroom has a lot of dirt in them, pillow case has stains on them and there was other debris on the floor through out the room Clearly this room was not cleaned prior to use going to it

We were given another room only to find the same thing The bathroom had toothpaste on the wall near the sink the back of the entrance door looked like it had not been cleaned in a long time, the window looking out looked like it had not been cleaned since the hotel opened My wife attempted to make tea but the brown clumps and dirty water that came out of the pot was disgusting I try to not leave negative reviews but this needed to be shared For the price we paid, I was not happy at all with the level of cleanliness in this hotel I will say the people at the front desk were very nice and the lady that waited on us in the restaurant was great For the price this was a complete rip off, not to mention the breakfast was $18 and about the same thing we usually get for free at other hotels Sorry Marriot tried, but will not be back

13. Royal Park Hotel (4-star hotel)

  • Address: 600 E University Dr, Rochester, MI 48307
  • Phone: (248) 652-2600
  • Ratings: 4.6 (1821 reviews) Excellent
  • Website : Royal Park Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Hotel offering elegant rooms, plus a swanky restaurant, a lounge with afternoon tea & a bocce court.

About this hotel

This refined hotel is 2 miles from both Great Oaks Country Club and Rochester Hills Plaza Shopping Center.The refined rooms feature downtown views, marble bathrooms, 32-inch TVs and free Wi-Fi. Some suites add fireplaces and balconies, as well as kitchens, living areas and dining tables.The hotel features 4 dining options, including an upscale restaurant, a lounge serving afternoon tea, and a bar dishing out casual meals. There’s a putting green and a bocce court, plus jogging trails and fly fishing options on the grounds. Loaner bikes and valet parking are also available.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • Guests praised the bathrooms
  • 7 min drive to Yates Cider Mill
  • Guests praised the upscale restaurant and the restaurant service
  • Guests mentioned “Tea” 11 times
  • Guests praised the breakfast
  • The fitness center has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

Linda Lentine

The whole experience here This was my first time here and will not be my last

The whole staff was so friendly and very helpfulThe room with the balcony facing the river and park was so serene The room was so spacious and spotless Loved the size of the room the walk in closet which you don’t get in most hotels The king size bed was so comfy and so were the pillows Even the scent throughout the hotel was so was so nice They told me what scent they use as a diffuser which I will order This hotel when built spent money to add so many high quality touches To the staff and management Thank You for such a wonderful stay Will be back in a few months

Archana Deo

As I found a spot to park and join my friends to few drinks, saw the whole parking lot was almost full Took a nice walk around the hotel towards the restaurant The whole atmosphere is delightful, full of life and very enjoyable

We ordered cocktails and few sides dishes and to share Everything was delicious and very elegantly served Our server was super friendly and full of smiles too The crowd was flowing in and out, though not overly crowdedMy friends loved their cocktails which was great I liked my pomegranate martini but will try another martini another time Little on the sweeter end!The whole ambience was fantastic!

Tori Flynn

Been aware of this beautiful hotel for 20+ years but just had the first opportunity to stay there Our room with a balcony was so nice Lots of space, comfortable bed and an amazing bathroom (not the usual cramped space) with a walk in closet! Housekeeping was super attentive when we needed them

Restaurant staff was great the first visit, but the second visit sort of ruined the whole fantastic stay it was so bad Fitness center had weights and cardio And the location is perfect for walks to other restaurants and even the local farmer’s market on the weekend I’d recommend this hotel and stay again, but would probably skip the dining room

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