14 Best 5 star hotels in Saginaw, TX (2022)

Neil Frye

From the time I arrived their were issues My room smelled like mildew and I had to be moved The television service was limited and terribly outdated

No streaming ability or option to watch movies The remote was dirty with food The public bathrooms in the hotel were smelly and not functioning properly Toilets were not flushing and some faucets were spraying water everywhere when washing your hands Soap dispensers and paper towel holders were empty There was a big leak on the second floor coming through the ceiling being caught by a very large garbage can at least 50-60 gallons in sizeThere was also mold growing on the vents in a hallway leading to a bridge that takes you to another building The building needs some TLC and updates There is also a security issue The doors are unlocked all night and there are not cameras on the floors or at a lot of the many doors and exits around the building For this to be a historic hotel and a place where a historical event took place by a US president staying here and having a speech in the crystal ballroom, as a federal government employee, I was very disappointed in this Hilton brand hotelEven the meeting rooms looked like they were falling apart The wall dividers were torn and falling apart at the base of them the crystals in the lighting were old and cloudy needing to be replacedThe beds were completely uncomfortable and some of the pillows were flat Also the temperature controls in the rooms were pretty badOther than that the cleaning crew was awesome They little older lady at the coffee shop and restaurant was very nice also

Robert Velez

Yes, it’s a historical place Yes, it’s a Hilton The room I had was fine

Large and clean with pretty good appointmentsMy beef is rooted in a couple of things:1) The elevators: our organization had a conference there Our group arrived on Wednesday night with about 30 in our party There was one – ONE – person at the desk After 10+ hours on a bus, the last thing we all wanted to do was have to wait for one person to check us all in Unacceptable! They knew our conference had hundreds of participants checking in that day One person at the desk? There’s really no excuse2) The smell: we had access to the executive lounge on the 15th floor, but couldn’t use it because of a swampy, musty smell That issue spread throughout the conference areas on the third floor3) The common areas were cold! I had to wear a jacket indoors because of the temperature What the heck? It was over 80 degrees outside I like it cool, don’t get me wrong, but this was uncomfortably coldThe problems were NOT with staff They did the best they could The food they provided was good and prepared well The hotel, however, must be poorly managed for there to be such issues Mind you, it did NOT rain while we were there, so something else was causing the musty smell (which honestly gave me a headache and made me feel ill)

Chuck Libby

Nice hotel!! We stayed for 4 days Staff was great until we were leaving We should’ve ask about a porter for our luggage, but since the valet guy helped us with our luggage all up to our room when we checked in we assumed they would help us load them in truck when we were leaving

Funny to watch young man watching 2 old guys struggling with a couple of suitcases and then want a tip