12 Best 5 star hotels in Salida, CA (2022)

Katrina’s Photography

I will not reserved at this hotel I had a bad customer serviceI mad a reservations almost a week before my arrival and was told the price and I was like okay cool! I arrived at 3pm which was my check-in time (with 4 tired/hungry children) I get asked my information and she looked and she asked for my name a few times I was getting that feeling that maybe they didn’t book my reservation that I had made over

She couldn’t find me took a bit Finally she says oh here we go and says okay lets get everything going for you, I said okay cool! Than she said oh am sorry I need to check if the rooms are available (cleaned) I was like in my head wow seriously I said okay I sat and waited in the lobby a while she helped a couple that was checking in behind me That took about 10-15 minutes my kids where obviously getting impatient She finally helps me and I get all my stuff go to my room(s)my whole point and bad customer services here is when I reserved my rooms I was told I would be having two rooms next to each other for the price of $$$ I was like okay cool I fully trusted this hotel to have everything set and going for me but noI get my rooms one in the second floor and the other room is in the 3 floor very fart apartI go downstairs and I tell the gal hey am a bit confused I had made a reservation to have two rooms next to each other but yet these are very fart apart from one another she’s like oh am sorry that all we have am like okay don’t have control over that so I let it slide MAKE SURE YOU CHECK DOUBLE CHECK YOUR transactions I was told a certain amount over the phone and when I checked out and reviewed my transactions on my way home I was very unhappy it was double the price I was never told when I checked in this was my total and maybe I should of asked however since I made the reservation over the phone I TRUSTED and assumed I was being charged that amount

Berj Fustukjian

Hello, we can thank Brittney on this one I recommend the following to everyone DO NOT go to this hotel

They have a serious HVAC issue Central Valley is very hot and low to no AC is not acceptable However, mistakes happen It’s a matter of willingness to do something about it to make it right I didn’t sleep all night due to the room being so hot I’m very disappointed and am going upstairs with this one I couldn’t get the monetary portion of $85 refunded and now I feel I threw money away I could’ve slept better in my car The main point is, this is an establishment who doesn’t take responsibility or accountability There are other hotels nearby with working air conditioners Go to those Prices are comparable Brittney should NOT be managing and I will take this as far as necessary with measures fully permitted by law STAY AWAY from here If you don’t listen to me, after your stay you will wish you had based on the experience I know you will have Good day!

Araceli Labrado

We had a double queen room Room area itself was very clean but the actual space of the room was small With our family of five it was hard to move around

The bathroom shower area could be cleaner Had noisy neighbors A train passes by right next to the hotel but we slept right through itLobby and eating area are immaculate Breakfast provided is much better than your average continental breakfast Customer service on the phone when we called in was very friendly