5 star hotels in San Jose, CA

1. Hotel Los Gatos (4-star hotel)

  • Address: 210 E Main St, Los Gatos, CA 95030
  • Phone: (408) 335-1700
  • Ratings: 4.5 (540 reviews) Excellent
  • Website : Hotel Los Gatos
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm quarters in a Mediterranean-style hotel with an acclaimed Greek restaurant & an outdoor pool.

About this hotel

Set in a Mediterranean-style building, this genteel hotel is a 10-minute walk from Old Town Los Gatos, 5 miles from Los Gatos Creek Trail and 2 miles from Vasona Park.The warmly decorated rooms and suites have minibars, flat-screen TVs and free Wi-Fi. Many have fireplaces and balconies. Room service is available.Complimentary amenities include parking, and access to a gym across the road. There’s also an acclaimed Greek restaurant, an outdoor pool and a hot tub, plus 5 meeting rooms.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Testarossa Winery
  • Guests praised the friendly service, which has a concierge
  • Some guests complained about the acclaimed restaurant
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar
  • The hotel has childcare

Feedback From Real Customers

Kari Phillips

My wife and I booked the Hotel Los Gatos for two nights because of a medical procedure she had performed in the area of Los Gatos Although there was nothing remotely romantic about the trip, the hotel exceeded our expectations for the luxurious accommodations we received upon our arrival I booked the hotel through hotels

com and the price was ridiculously cheap for the number of amenities included for the cost Our room was spacious; comfortable; beautifully furnished and could have been the most extravagant hotel room we have ever stayed in, to be honest with you The pool and jacuzzi were out of this world and very well maintained Downtown Los Gatos is aesthetically what a small California town should look like, and the Hotel is located in the middle of everything I would highly recommend this hotel for anyone wanting to experience Los Gatos or if you are planning a romantic getaway for two My wife and I are definitely going to return for a romantic weekend for two to enjoy the luxury we skipped out on during our last visit Thank you for a great stay!

Agnetha Garcia

Hotel was awesome! Wish we could have stayed longer Dog friendly

but policy isn’t posted online Pool was nice but smallonce you have several kidsit’s kinda not worth being inVery beautiful building and groundswalkable to downtownparking is TIGHTfellow guest hit my car with their doorthanks a lotWould def come back for longer

John Gonzales

The location of the hotel is great and the property itself exudes excellence and a sense of luxuryThe staff were amazing and parking was decent I really enjoyed the pool area, but it’s smaller than the pictures depict online

The room was nice and it had a balcony, but there was ongoing water issues during my stay that interfered with my stay-cation On one day of my stay, the water was out from 1000-1645! On another day, the water pressure dropped so low when I was all soapy in the shower that it took a full 10 mins to rinse offAt the end of my stay, I saw that I was billed an extra $25 each day of my stayHundreds of dollars a night, water issues, and extra fees left me with a sour taste

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2. Hyatt Place San Jose/Downtown (3-star hotel)

About this hotel

Set in downtown San Jose, this straightforward hotel is 5 miles from Santa Clara University and 8 miles from Raging Waters water park.The bright, casual rooms come with free WiFi, 42-inch flat-screen TVs and separate living/sleeping areas, as well as coffeemakers and minifridges. Some add pull-out sofas.Hot breakfast is available. Other amenities include a 24/7 market cafe, a coffee/cocktails bar and a 24-hour fitness center. Parking is extra.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • The rooms have TVs
  • Some guests disliked the bathrooms
  • Walking distance to The Tech Interactive and the Children’s Discovery Museum of San Jose
  • 38 min drive to San Francisco International Airport
  • Guests praised the professional service
  • Guests praised the restaurant
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

Jonathan Fry

I really wanted to leave a 5 star review The room was very clean and had a lot of space The customer service was excellent

The employees at the front desk where awesome Walking distance to downtown San Jose Unfortunately, I left my running gear in one of the drawers in the room Yes, my fault, 100% I went back and fourth with the General Manager to retrieve my belongings and I finally had to contact corporate Bottom line, my stuff was never found Pretty disappointing

MikeyBlueEyez Boom

Been coaching in San Jose many times over the years and oddly enough have not coached hereCentrally located in downtown San Jose the location is prime The staff is friendly and the restaurant is open for business

I liked the gym here, it does have free weights and a full universal machine, for cable work, pull ups, etc Elliptical and treadmills as wellRooms were clean and the hotel is pet friendly A must for when traveling with Violet

Lea Liccione

The room was nice and spacious, front desk was polite and accommodating, and house-keeping always smiled and said hello or good morning when I would pass them in the hall The hotel is across the street from the Convention Center making it easy to get around by walking or you walk a couple minutes and get on the VTAThey do still offer breakfast as a grab and go service, but it was nice to have that option!Would highly recommend this hotel for accommodating and for great service!

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3. Hotel De Anza – Destination by Hyatt (4-star hotel)

About this hotel

This refined hotel in the downtown business district is a 7-minute walk from the SAP Center arena and the San Jose Museum of Art.Sleek, sophisticated rooms provide work desks, free Wi-Fi and flat-screen TVs. Suites add pull-out sofas, while some include coffeemakers, iPod docks and whirlpool tubs. A penthouse suite features a steam room and 2 balconies.Freebies include morning coffee and access to a pantry with late night snacks. There’s an Italian restaurant and an art deco-style lounge featuring live jazz. There’s also a 24/7 fitness center, a business center and 5 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • Some guests complained about the air conditioning
  • Walking distance to the Cathedral Basilica of St. Joseph and the San Jose Museum of Art
  • 37 min drive to San Francisco International Airport
  • Guests liked the friendly service
  • Guests mentioned “jazz” 33 times
  • Guests praised the nightlife

Feedback From Real Customers

Philip Teresi

#1 spot to stay if you’re in downtown San Jose, especially if you’re attending an event at the SAP CenterA beautiful art deco hotel that’s been thoughtfully updated, with valet parking, an incredible bar/lounge and a restaurant that’s on the verge of its post-pandemic reopeningThe front desk is wonderful about handling requests for extra coffee, bottled waters, and linens in record time

The updates are good, not great, so some of the layout is a little wonky (coffee maker and fridge are across the room from the microwave and sink, toilet paper roll is nearly behind someone actually on the toilet), but the rooms are very clean and comfortableThey’re also using the nespresso single-serve coffee makers, which are awesome (and worth the walk to get water from the sink across the room)The bar/lounge is still lightly staffed as of reopening this week, so plan to visit the bar to get fresh drinksbut the guys are hustling and they’re down for any reasonable requestA+ for the staffB for the suite

Margit Marselas

Rooms are small but nice, tho the bed was a bit uncomfortableCan’t rate service because they offer almost nothing: no restaurant, so no room service, no pool, no exercise, no self-park — and virtually nowhere to pull over for valet parking ($40/night) Small bar area open until 10 & limited snacks sold at front desk

Location is good for finding dinner, drinks in the neighborhood, but schlepping it for breakfast is a pain Won’t be back until/unless Hilton actually commits to this location

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4. Hotel Valencia Santana Row (4-star hotel)

About this hotel

Set amid the upscale shopping, dining and entertainment of Santana Row, this elegant hotel is 4.7 miles from the McEnery Convention Center.Stylish rooms with plantation shutters offer free Wi-Fi, 42-inch flat-screen TVs and 24-hour room service. Upgraded rooms and all suites add balconies. Suites also feature walk-in showers and separate soaking tubs.Amenities include an outdoor pool, a hot tub and a fitness center. There’s also an upmarket American restaurant, a modern lounge and a seasonal rooftop bar.

Things You Need to Know

  • Guests liked the beds
  • Some guests complained about the unclean bathrooms
  • 8 min walk to the Winchester Mystery House
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the views
  • One of the few hotels in the area with a hot tub
  • Guests praised the modern bar

Feedback From Real Customers

Gregory Canales

The front desk staff were really friendly and wonderful During checkout though, found it strange that I went in-person to check out, get my bill emailed to me and card charged, but still received an email 4 hours later saying that I NEEDED TO check-out online

I thought checking-out in-person would have been enoughThe room was clean but really run-down There was mold in some of the bathroom tiles, found hair (not mine) in the bathtub, and just in general the room seamed quite worn and beat-up This includes the hole in my bed sheet Pillows and Mattress were EXTREMELY comfortable!!I used the Valet Parking everyday The FIRST time I pulled-up someone came to my car, took my keys, and handed me a ticket! GREAT! Every other time I had to go to the kiosk to complete the transaction, and they were either talking amongst themselves or not paying attentionand yes I did tip $5 when I dropped off my car, and $5 when I picked it up each timeMy last night there, I enjoyed the bar on level 3 The bartenders were wonderful The drinks great and the food outstanding

Robyn Hall

The Hotel Valencia team took great care of my 80 year old mother, her wheelchair needs, and just made sure she felt welcome and comfortable Thank you! We have missed Hotel Valencia during COVID and were happy to be back The setting is as gorgeous as ever

The Bar is always fun I had never visited the pool – and it is a hidden gem Thanks for all of your help and kindness

Yannis Koumantaros

Nice hotel in the heart of San Jose The best feature is definitely the rooftop pool, but I also like the third floor entry so that the shopping mall pedestrian traffic doesn’t interfere Service was good and the staff were friendly

We only dined at the pool, but the dining experience was solid More bar food focused menu The gym was good and had most everything you would want My only gripe was they cleared the complimentary coffee before 11 AM, which required me to make my own in the room leading to a messy experience Good boutique place if you can ditch the corporate point places

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5. Aloft Santa Clara (3-star hotel)

  • Address: 510 America Center Ct, San Jose, CA 95002
  • Phone: (408) 263-3900
  • Ratings: 4.3 (1293 reviews) Very good
  • Website : Aloft Santa Clara
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Colorful rooms in a contemporary hotel offering a hip bar & a 24-hour gym, plus an outdoor pool.

About this hotel

In Silicon Valley’s techie Santa Clara, this trendy hotel with modern styling is a mile from NFL matches at Levi’s stadium, home of the San Francisco 49ers, and 2 miles from California’s Great America theme park.Colorful rooms offer free Wi-Fi, flat-screen TVs and desks, as well as minifridges, and tea and coffeemakers. Some sleep up to 4 people. Kids stay at no extra charge with an adult.There’s a 24-hour cafe, and a hip bar with live music, plus an outdoor pool, a 24/7 gym, and a lounge with a pool table. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to California’s Great America
  • 32 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • Guests mentioned lobbies 55 times
  • Guests mentioned “Billiard table” 16 times
  • Guests liked the fitness center
  • Guests praised the hip bar

Feedback From Real Customers

Jennifer Hoglund

Our baseball team stayed here for a weekend tournament I love Aloft hotels for their style and comfort The room was nice and clean

Hotel gyms are my jam, this one was pretty well appointed The son and I went down to do weights The only issue was the water dispenser was empty I would have liked a weight machine that would work legs as well, but we made due The lobby was great for the team to gather The boys played pool We had pizza delivered and enjoyed the live music The staff was friendly and accommodating

Samir Patel

It’s okay hotel with convenient locationOverall room is comfy and tidy It’s a compact size with good layout

Few things to remind when getting a room here, 1) no microwave in room, 2) need to tell them about room service if staying multiple nights 3) sometimes they forget so need to remind them next day 4) parking is bit tricky some nights

Jackson Calder

Very modern hotel with a decent view (if you get the right side of the building) The room felt small at first but once you get used to it, it’s a real nice experience TVs we’re accessible with any HDMI ports (my switch came in clutch)

My biggest complaint was the live band in the lobby It was way to loud but once you leave the lobby area you don’t hear it (except if you got a room on the first floor)Worth the money, close to good restaurants, friendly staff and a cool look to the hotel Give it a try!

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6. Hyatt Regency Santa Clara (4-star hotel)

About this hotel

Across from California’s Great America amusement park, this polished hotel is a 13-minute walk from Levi’s Stadium and 7.7 miles from the Winchester Mystery House.Providing views of Silicon Valley, the sleek rooms include flat-screen TVs and Wi-Fi (fee), along with iPod docks and coffeemakers. Suites add separate living rooms and dining rooms, plus microwaves and minifridges. Room service is available.There’s an upscale Tuscan restaurant and a chic sushi eatery, as well as a hip bar and a grab-and-go cafe. There’s also an outdoor heated pool, a hot tub and a 24-hour gym, plus 60,000 sq ft of event space.

Things You Need to Know

  • 12 min walk to California’s Great America
  • 34 min drive to San Francisco International Airport
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked “Ballroom”, mentioned 10 times in reviews
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the outdoor pool and the hot tub

Feedback From Real Customers

Suzy Keidel

Great location for the conference Food served during conference was good; however, limited options for non-meat eaters especially for breakfast No non meat protein options

The only other critique is placing water bottles in rooms only available for special members otherwise there is a charge Why not provide water at check in to these members rather than those of us not at the same level of membership seeing the water is not for us in the room? Not very welcoming

Jenn Thompson

This hotel is in need of some serious updating The furniture is old, and the bathrooms are outdated with patch up work and peeling wallpaper The hallways are very loud – doors slam, so your morning comfort depends on how early your neighbors decide to start their days

The location is great and having the market downstairs is nice The rooms seemed to be cleaned well It’s definitely not as upscale as the pictures and reviews make you think

Antonio Ly

I typically do not write reviews, but my experience at this Hyatt was poor, which is sad because Hyatt has always been a go to for me when travelling We arrived late at night only to discover right before bed that our toilet did not work After calling the front desk to report the issue, we went downstairs to the front desk (at midnight) to switch rooms

We went up to our new room to find the toilet leaking, and there were no toiletry items such as q-tips and cotton pads in our new room We reported the issue and requested compensation The hotel told us they would get back to us After hearing no response the next day, we followed up and were offered a $100 dining credit to be used at the hotel (where rooms service closes at 10pm), which was worthless to us because we did not plan on dining at the hotel However, that was what they could offer so we accepted and ordered room service When we checked out, they charged us the full amount for the room service, and did not consider out $100 credit We had to follow up to be refunded Overall, whilst the employees were polite in their handling of the matter, the service received was poor which was very disappointing for a 4 star Hyatt

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7. Juniper Hotel Cupertino, Curio Collection by Hilton (4-star hotel)

About this hotel

Near Interstate 280 and overlooking the Santa Cruz Mountains, this contemporary hotel is 1 mile from the Apple Campus, the tech giant’s corporate headquarters.Featuring lavish decor, the swanky rooms and suites offer Wi-Fi, flat-screen TVs and minifridges. Suites add city or mountain views, and some have whirlpool tubs and sofabeds.Parking is free. A breakfast buffet is available for a surcharge. Other amenities include a fitness center, ballrooms and an ornate restaurant/bar.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • Some guests complained about the bathrooms
  • 11 min drive to the Winchester Mystery House
  • One of the few hotels in the area with room service
  • Guests liked the fitness center, mentioned 14 times in reviews
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kitty Thao

Great area with lots of food options Entrance from street is kind of hidden We missed it and had to go around

FREE parking in the garage Garage has or 4 level, so plenty We felt safe Clean room Bed and pillows were super comfortable! Only complaint is the TV It had no signal half of the time we were there Staffs were nice Elevators are super fast No more than 2 min wait time Will stay again

Ashley Sisneros

Front desk staff is wonderfully helpful and kind Easy check in and out, and lovely rooms Splurge for the king suite with bath if you can, its worth it!! Hotel is clean, parking is easy

I forgot a blanket in my room while checking out, they were prompt in having someone go up to the room and bring it to me within 2 minutesAs a bay area/San Jose native who comes back to visit now, this has been my favorite hotel stay by far Thanks Juniper!

Daniel Varela

As a regular Hilton customer I have seen usually really great service and care to detailHowever this hotel needs a little help

I’ve always been offered a couple bottles of water beyond my first night I was reminded that water is only available the first day Strike 1 Strike 2 the restaurant downstairs has crumbs on the dinning tables and the coffee saucer doesn’t look like it’s seen a bit of soap The seating outside looks nice I’ve asked if the heater could be turned on, I was responded with “I don’t know” A little bit of extra care can go a long way Sometimes the little things can go a long way

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8. Aloft San Jose Cupertino (3-star hotel)

About this hotel

This 3-storey Silicon Valley hotel is 3.4 miles from Santa Clara, 5.8 miles from the McEnery Convention Center and 8.5 miles from Mineta San José International Airport.Rooms have straightforward modern decor and 42-inch flat-screen TVs, plus free WiFi, iPod docks and tea and coffeemaking equipment. Some rooms offer mountain views.The on-site casual restaurant/bar offers breakfast and dinner, and a veranda with seating. Other amenities include a gym, an outdoor heated pool with rental cabanas, and complimentary underground parking.

Things You Need to Know

  • Guests liked the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to the Winchester Mystery House
  • Guests praised the friendly service, which has a concierge
  • Guests praised the casual restaurant
  • Guests liked the breakfast
  • Guests liked the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

Sophia Rickey

My husband and I always enjoy our stay here The staff takes care of us and they’re always so friendly We know when we’re taken care of by Esperanza, we’re in good hands

She’s amazing and always professional with her hospitality The hotel is modernized, clean, and we’ve never had any issues It’s e perfect place for a couples and families!

Andrea Lopez

I recently used their meeting room for a birthday party and I have to say everything was perfect! Front desk was very nice and helpful and so was maintenance and the bar tender The lobby was extremely nice and very clean Bathrooms were very clean and easy access

I definitely recommend this hotel They made it so easy for me especially being that I’m on crutches Definitely would recommend and will be coming back for sure!

Lili Hervi

I stayed at this hotel with my bf for 1 week The hotel is new, clean and the staff is very friendly, specially MARIA at the restaurant, she’s a sweetheart and her food is amazing! She treated us like family and gave us great recommendations for getting aroundThe only downside I’d say is the first room we had on the 1st floor in front of the pool was too noisy but when they switched us to the 2nd floor was great!!I’d definitely stay again here and I recommend it!

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9. Embassy Suites by Hilton Santa Clara Silicon Valley (3-star hotel)

About this hotel

Off U.S.101, this modern all-suite hotel is 1.8 miles from Santa Clara Convention Center, 2.1 miles from football games at Levi’s Stadium and 4.2 miles from Mineta San José International Airport.Classic suites offer flat-screen TVs and WiFi (fee), plus living rooms, microwaves and minifridges. Some include access to a lounge with free WiFi and refreshments.Cooked-to-order breakfast and an evening reception with free cocktails and snacks are complimentary, while a casual restaurant serves California-inspired dishes for lunch and dinner. Amenities include an indoor pool, a whirlpool tub and a fitness room, plus 8 meeting rooms.

Things You Need to Know

  • The rooms have TVs
  • 7 min drive to California’s Great America
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned “omelettes” 29 times
  • Guests praised the breakfast
  • Guests liked the fitness center

Feedback From Real Customers

Brian

The rooms are beautiful and well laid out The issue is that they’re very loud! No matter which said of the hotel you’re on or how high, the highways make it very noisy The staff are great and very helpful

The breakfast was really good and not just for hotel food, but compared to actual breakfast places Good place but know that highway noise may affect you if you’re sensitive to that while you sleep

Raj Shah

A great hotel to stay when you’re here for a week or longer They have breakfast and evening snacks, drinks as well There are a few amenities like a swimming pool and business center

The laundry room has a couple of washers and dryersThe layout of the suite is such that the living area barely receives any light Since I was working remote and from the hotel suite I ended up in the bedroom the whole day Better layout would help the guests utilize the suite completely

Michael Gonzales

I would have given 5 stars, but we had problems w our keys Got in our room initially, then the key did not work the 2nd time Went downstairs & got new keys on our way out to a concert

We returned late that evening and our keys did not work again It’s after midnight & we need to go downstairs again, 9 floors They tell us the door lock battery is dead Help is there quickly & installs new batteries, however, we are getting to bed after 1:00 now Luckily we finished our experience with a good breakfast the next morning As Diamond members, we are appreciative of good accommodations and experiences

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10. Hyatt Place San Jose Airport (3-star hotel)

  • Address: 82 Karina Ct, San Jose, CA 95131
  • Phone: (669) 342-0007
  • Ratings: 4.3 (278 reviews) Very good
  • Website : Hyatt Place San Jose Airport
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warmly decorated rooms in an airport hotel offering a free shuttle, an outdoor pool & a 24/7 gym.

About this hotel

Set in an industrial area, this laid-back airport hotel is a mile from Norman Y. Mineta San Jose International Airport, and 5 miles from both the Children’s Discovery Museum of San Jose and the rides at California’s Great America.Warmly decorated rooms feature free Wi-Fi, flat-screen TVs and pull-out sofas. All provide minifridges and coffeemakers.An area/airport shuttle is complimentary, as is parking. Other amenities include a 24-hour gym and an outdoor pool, which is flanked by a sundeck with loungers. Hot breakfast is available. There’s a cafe/cocktail bar, plus all-day food service. A 24/7 business center is on-site.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 6 min drive to the Intel Museum
  • 35 min drive to San Francisco International Airport
  • Guests liked the service
  • Guests praised the restaurant

Feedback From Real Customers

T. Farris

The exterior architecture of this Hyatt Place is different from most It’s a new building Great location right next to the airport

There is a Denny’s restaurant and gas station close by The service was good but there cleaning of the room every 3 days Needs to be changed back to daily Fresh towels daily when staying in a hotel is a necessity Overall good experience, I recommend

Lisa McCorkle

My daughter and I stayed in this hotel the night we flew in on a late flight into San Jose Airport It was convenient to drive to this nearby hotel after picking up our rental car We were tired after our long trip, so it was nice to get to stay in a clean and comfortable hotel shortly after arriving

The hotel is very close to the airport The hotel was a reasonable price for what you get, but I definitely don’t understand why they charged for parking You just park in the parking lot outside of the hotel The breakfast was disappointing There were very few options in the breakfast buffet The room was spacious and comfortable though, so for a quick one night stay, this hotel was fine and I would stay here again if I needed to stay near the airport

Jenna Garrett

Called a day in advance to let them know I was arriving at 8am off the plane and was told 24/7 check in Arrived and was told 3pm Shabby breakfast could be better

Clean rooms comfy beds nice bathroom Although pool is very much not heated, tiny, and watched the pool boy clean the dirt, dust, cobwebs, bugs and etc by dipping the cleaning pool back and forth from the pool water to bugs and bugs to pool water Disgusting good for a very short term stay near the airport Shuttle drivers are very nice

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11. AC Hotel by Marriott San Jose Downtown (3-star hotel)

About this hotel

Set on a palm-lined street among the offices and restaurants of the downtown area, this polished hotel is an 11-minute walk from The Tech Museum of Innovation and 5 miles from the Winchester Mystery House, a Victorian home with quirky architecture and landscaped gardens.Featuring neutral decor, the understated, modern rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, safes and coffeemakers. Upgraded rooms and suites add pull-out sofas.Amenities include a polished restaurant offering breakfast and dinner, along with an outdoor saltwater pool, a gym, and a courtyard with a fire pit.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • Walking distance to the Cathedral Basilica of St. Joseph and The Tech Interactive
  • 38 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • Guests praised the polished restaurant
  • Guests mentioned lobbies 29 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the bar

Feedback From Real Customers

Miguel Mondragon

The hotel is beautiful! Super clean and very modern! I loved the firepit outside in the courtyard But none of this was possible without the awesome and helpful Stephanie at the front desk, she was very helpful and super sweetOur room was awesome, bed was comfortable and bathrooms were very clean and super modern

Overall, had an amazing weekend and will be more than happy to come back!Thank you Stephanie!!

Vikram Balakrishnan

Modern hotel in excellent downtown location Convenient parking in garage nearby though a bit pricey, valet was not available when I was there Gym is well appointed, and the bar by the lobby is spacious modern and has good drink and cocktail options

Morning was a little loud with hallway cleaning, felt like the front door could be a little better noise insulated

Steve Bond

We stayed 3/11-3/13nowhere on the website did it say we would have to pay 35$ a day for parking The website also claims there is a nice restaurant on the first floor, low and behold, there is no restaurant and we didn’t make reservations any where on a busy Friday evening Very cool

the mini fridge did not work, the shower had zero water pressure and luke warm water The bed was comfortable, but the pillows were awful Some of the electrical outlets didn’t work, as well as some of the light switches It appears as if the plumbing under the sink backed up and leaked because the floor is stained brown and the p trap under the sink is rusted, thus insinuating a leak(pics included) 5 dollar bottles of water as well very frustrating to spend near 300 dollars a night for a sub standard “luxury” hotel from Marriott 10/10 would not recommend

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12. The Westin San Jose (4-star hotel)

  • Address: 302 S Market St, San Jose, CA 95113
  • Phone: (408) 295-2000
  • Ratings: 4.2 (983 reviews) Very good
  • Website : The Westin San Jose
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Cozy, traditional rooms in a posh landmark hotel offering a restaurant, plus meeting space.

About this hotel

Set across the street from McEnery Convention Center, this upscale landmark hotel dates from 1926. It’s a mile from the SAP Center arena, 1.5 miles from the Amtrak/Caltrain station and 4.5 miles from San Jose Airport.Cozy, traditional rooms come with pillowtop beds, plus coffeemakers, free Wi-Fi and flat-screen TVs. Suites add extra living space and whirlpool tubs.There’s an ornate lobby, plus an Italian restaurant and a lounge. Other amenities include a fitness room, a business center and meeting space.

Things You Need to Know

  • Walking distance to The Tech Interactive and the San Jose Museum of Art
  • 40 min drive to San Francisco International Airport
  • Guests liked the rooms but some thought they were small
  • Some guests complained about the air conditioning
  • Guests praised the friendly service
  • Guests mentioned lobbies 33 times
  • Guests praised the bar

Feedback From Real Customers

Valeri Logue

Perfectly located downtown, the Italian restaurant provided dishes with exceptional flavour notes accompanied by a great wine menu, and the staff are attentive The front desk staff members Denise and Manny are truly a credit to the hospitality industry They embody Marriott’s core values of exceptional customer service provided with integrity and outstanding care

Josh Action

The historic building belies the modern rooms With a great restaurant and ballroom for formal events, the Westin San Jose seemingly has it all But wait! The attentive and diligent staff round out the experience to be a complete delight

We required a suite for a family of 4, and the normal rooms are a bit on the small side Still, for events in downtown San Jose, this hotel has most everything you could need

R Chapellon

The building is beautiful, however the rooms are very small This type of room is more expected in New York or Paris size wise yet we are in San Jose There are virtually no reminisces of a regular Westin hotel in regard to what they provide

There is a restaurant on site, however no room service You have bottles of shampoo attached to the wall in the shower yet no lotion anywhere…just small things like this that stand out The A/C system is extremely loud too, cleaning of room, which we had to ask for, is hit and miss too, one day is bare minimum and next day its great I am aware of staffing issue these days, however if you provide the service, it should be consistent We decided to have some wine one evening in our room and even tho numerous people were still sitting in the restaurant we were not able to purchase the bottle to take up to our room They were ‘closed’ We were directed to go purchase from the restaurant down the street I gave it an extra star than I normally would because the front desk staff was very friendly and nice

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13. Hilton San Jose (3-star hotel)

  • Address: 300 Almaden Blvd, San Jose, CA 95110
  • Phone: (408) 287-2100
  • Ratings: 4.1 (2021 reviews) Very good Eco-certified
  • Website : Hilton San Jose
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sleek business lodging offering airy rooms, plus an outdoor pool, a modern eatery & meeting space.

About this hotel

This sleek business hotel connected to the San Jose McEnery Convention Center is 0.3 miles from The Tech Interactive and 4 miles from Mineta San José International Airport.The airy rooms offer flat-screen TVs and Wi-Fi (fee), plus minifridges and coffeemakers. Suites offer separate living areas. Upgraded rooms and suites add access to a lounge with free Wi-Fi, breakfast and appetizers.Amenities include an outdoor pool, a hot tub and a fitness center, as well as a polished bar with a terrace, and a modern restaurant serving European and American fare. There’s also a 24-hour business center and over 550,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Children’s Discovery Museum of San Jose and The Tech Interactive
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 37 times
  • Guests praised the breakfast
  • Guests praised the views
  • Guests liked the fitness center

Feedback From Real Customers

The Vaza

My rating would be higher if they didn’t have the types of elevators they currently have They assign you an elevator for the floor you choose, which causes lines and back-up They’d broken down two times during our stay and there’s only the one set of elevators to get to other floors

Otherwise, the rooms are clean and the beds comfortable I’d wished they had a microwave or breakfast option, but compaired to other places, we at least had a fridge

Michael Gonzales

Our experience at the Hilton was just ok Normally it is great, but there was construction going on, and some services were limited We were here for 3 days

On two days only 1 of 3 elevators were working The staff was great, but with covid protocols, your room is not cleaned We had to go elsewhere for our meals, which was ok, because we were in a downtown location Our room was great, but hopefully, our overall experience will be better the next time

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