5 star hotels in Saratoga, CA
1. The Domain Hotel (3-star hotel)
- Address: 1085 E El Camino Real, Sunnyvale, CA 94087
- Phone: (408) 247-0800
- Ratings: 4.0 (1066 reviews) Very good
- Website : The Domain Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with a heated pool, plus free wine hours, parking, Wi-Fi & local shuttle service.
About this hotel
This bright hotel is 7 miles from San Jose International Airport and 1.6 miles from the nearest Caltrain station.The colorful, modern rooms feature plush linens, flat-screen TVs, iPod docks and free Wi-Fi. They also have minifridges and Keurig coffeemakers. Some have windows facing an interior atrium. Suites add whirlpool tubs and separate living areas, and some have private balconies.Freebies include a wine hour most nights, plus parking and a shuttle to locations within a 10 mile radius. There are fitness and business centers, event space, and a heated outdoor pool with cabanas and a hot tub. There’s also a laid-back cafe and bar.
Things You Need to Know
- 13 min drive to Triton Museum of Art
- Guests mentioned the rooms are large but unclean
- Some guests complained about the bathrooms
- Guests mentioned lobbies 50 times
- Guests liked the fitness center
- Guests liked the outdoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Matthew Riley
I want to be clear that this is not a bad hotel by any means Certainly not a hotel horror story you hear about At the same time, I was slightly disappointed based on the reviews I had read, so I thought I would post
To start, I thought based on the pictures online that a “premier room with balcony”, would have a room overlooking the pool, or a hood view of the town at least based on the pictures I saw online My room overlooks the parking lot, freeway, and a strip mall across the street Not a huge thing, but somethingThe jacuzzi was down when I was there Not hot, no bubbles Again, not a game changer, but just something And when I did visit the pool, there were people present who were glaring at me and my son We didn’t feel comfortable or welcomed and so we left that area Again, not something to make a big deal of, I could have said something and didn’t But somethingI think a fair comparison in any hotel review is a Motel 6 Everyone has stayed at a Motel 6 before You know what you’re getting into with a Motel 6 – cheaper, pretty bare bones, nothing to write home about, someplace (usually safe) you can lie your head at night There are better places, equal to, and worse places to stay than a Motel 6… I feel like my experience here has been equal to a Motel 6 Which I don’t think is a slam (again, not a bad experience), but also, just a very average hotel stay when I definitely paid what I think was premier hotel pricing I had to pay for overnight parking, which I didn’t see advertised anywhere, and I was even told upon check-in that housekeeping is only coming to rooms once every three days I’m sure that is a cost-saving measure at this point, but those cost savings are not being reflected in the pricePerhaps I’m being slightly unfair in that I didn’t speak with staff before writing this I’m not sure what they could have done though short of reducing the price, which I’m not sure is a fair ask They can’t change the view off my balcony or make people not look at me And again, it’s not a BAD hotel All the staff have been great I just thought I should write something though since I do use reviews myself when picking a hotel
Otto Weirich
AMAZING STAFF, I was staying here for work and long story short there was an issue in my room and all of the staff did an amazing job taking care of me and even upgrading my room for the inconvenience I wish I knew the names of the other employees but Erin the general manager runs a great hotel with a great team I don’t think I have ever been treated so well staying at a hotel than they did here
The rooms were super clean, and looked great They have a bar and small dining area serving breakfast lunch and dinner with a wonderful bar tender I will always choose this place when staying in the area again Thanks Erin and team!
Matthew Gant
The room wasn’t fully cleaned Notes from someone’s take out order left on the dresser Garbage in the hallway sitting for hours
The hot tub wasn’t heated Refrigerator in the room didn’t work The free breakfast area was closed They just had a few items in a basket with an empty coffee container There’s an extra cost for everything $12 a day for parking with signs everywhere saying they’re not responsible if anything happens to your car So obviously things are happening to the cars
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2. Hotel Strata (3-star hotel)
- Address: 93 W El Camino Real, Mountain View, CA 94040
- Phone: (650) 967-6957
- Ratings: 4.7 (827 reviews) Excellent Eco-certified
- Website : Hotel Strata
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warm, streamlined rooms, plus free breakfast, Wi-Fi & weekday local shuttle service.
About this hotel
Just off State Route 82, this modern hotel is a half mile from shopping and dining in downtown Mountain View, and within 5 miles of many Silicon Valley companies.Warmly styled rooms feature hardwood floors, and bathrooms with heated floors, in-mirror TVs and 3 showerheads. All have complimentary Wi-Fi, flat-screen TVs, DVD players, work desks, wet bars, microwaves and minifridges. Suites add extra living and sleeping space.Freebies include parking, a hot breakfast buffet, and weekday shuttle service to area businesses. There’s also a fitness room, a patio with fire pits, and an electric car charging station, plus loaner bikes.
Things You Need to Know
- Guests praised the clean, large rooms and the TVs
- Guests praised the kitchenettes
- Guests praised the bathrooms
- 6 min drive to the Computer History Museum
- 30 min drive to San Francisco International Airport
- Guests praised the friendly service, which has a concierge
- Guests praised the fitness center
Feedback From Real Customers
Jonas Rapport
This is the best hotel I have ever stayed in We went here the night of our wedding and the experience here exceeded all of our expectations The shower is fantastic with multiple outlets and excellent water pressure
The bed is extremely comfortable The room is very private When I went down to get breakfast, the owner and staff personally prepared my tray and helped me carry it to my room They included extra sweet gifts to congratulate our wedding
Francine F
We stayed at Hotel Strata for a weekend It was an easy choice for me when I seen all of the amenities and the location is great as well Making reservations were easy and all the information was sent to us in an email so I felt very secure about my stay
My husband and I were warmly welcomed and the check in was a breeze We loved the room that we stayed in The bed was so comfortable and it was a dream to relax and watch a movie on the 65 inch TV My husband loved the heated floors and the shower! I mean everything we could have needed or wanted was provided to us for our stay It almost made us not want to leave We love that rolling table which was an awesome surprise The hotel felt very safe I cant forget they have access to pathwater refillable stations on each level I mean how cool is that The continental breakfast was delicious and I love the espresso machine The Owners were kind enough to share a great place for my husband and I to adventure to on our way home! We truly enjoyed our stay and are already making plans for a trip in May, we plan on requesting the same room 🙂
Laura J
Strata is amazing you won’t regret staying here The hotel staff treat you like family, and do their absolute best to take care of anything, going above and beyond My fiancé and I are moving from Austin Texas to Mountain View for work, and Strata is our first stop which means, we have a LOT of luggage, a bunch of stuff that we need to figure out, and the staff here made things super easy for us
Here, you are not just a room number, you are a person with unique needs and they definitely show that they care in every interaction you have Staff members here are patient, accommodating, and very sweet to help us sign packages, answer questions We can not be more grateful There is complimentary breakfast in the morning and snacks all day Their bike rental program is also very convenient while we wait for the car to be delivered Walking distance to grocery stores Highly recommend, would give 10 stars if there is an options
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3. Hotel De Anza – Destination by Hyatt (4-star hotel)
- Address: 233 W Santa Clara St, San Jose, CA 95113
- Phone: (408) 286-1000
- Ratings: 4.1 (1073 reviews) Very good
- Website : Hotel De Anza – Destination by Hyatt
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Sleek lodging with free Wi-Fi & late night snacks, plus Italian dining & an art deco jazz lounge.
About this hotel
This refined hotel in the downtown business district is a 7-minute walk from the SAP Center arena and the San Jose Museum of Art.Sleek, sophisticated rooms provide work desks, free Wi-Fi and flat-screen TVs. Suites add pull-out sofas, while some include coffeemakers, iPod docks and whirlpool tubs. A penthouse suite features a steam room and 2 balconies.Freebies include morning coffee and access to a pantry with late night snacks. There’s an Italian restaurant and an art deco-style lounge featuring live jazz. There’s also a 24/7 fitness center, a business center and 5 meeting rooms.
Things You Need to Know
- Guests praised the clean rooms and liked the beds
- Some guests complained about the air conditioning
- Walking distance to the Cathedral Basilica of St. Joseph and the San Jose Museum of Art
- 37 min drive to San Francisco International Airport
- Guests liked the friendly service
- Guests mentioned “jazz” 33 times
- Guests praised the nightlife
Feedback From Real Customers
Philip Teresi
#1 spot to stay if you’re in downtown San Jose, especially if you’re attending an event at the SAP CenterA beautiful art deco hotel that’s been thoughtfully updated, with valet parking, an incredible bar/lounge and a restaurant that’s on the verge of its post-pandemic reopeningThe front desk is wonderful about handling requests for extra coffee, bottled waters, and linens in record time
The updates are good, not great, so some of the layout is a little wonky (coffee maker and fridge are across the room from the microwave and sink, toilet paper roll is nearly behind someone actually on the toilet), but the rooms are very clean and comfortableThey’re also using the nespresso single-serve coffee makers, which are awesome (and worth the walk to get water from the sink across the room)The bar/lounge is still lightly staffed as of reopening this week, so plan to visit the bar to get fresh drinksbut the guys are hustling and they’re down for any reasonable requestA+ for the staffB for the suite
Margit Marselas
Rooms are small but nice, tho the bed was a bit uncomfortableCan’t rate service because they offer almost nothing: no restaurant, so no room service, no pool, no exercise, no self-park — and virtually nowhere to pull over for valet parking ($40/night) Small bar area open until 10 & limited snacks sold at front desk
Location is good for finding dinner, drinks in the neighborhood, but schlepping it for breakfast is a pain Won’t be back until/unless Hilton actually commits to this location
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4. Hotel Zico (3-star hotel)
- Address: 200 E El Camino Real, Mountain View, CA 94040
- Phone: (650) 969-8200
- Ratings: 4.3 (1294 reviews) Very good
- Website : Hotel Zico
- Check-in time: 2:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Sleek Mediterranean-inspired hotel with colorful rooms, plus free parking & a breakfast buffet.
About this hotel
Located 2 miles from the Mountain View Caltrain station, this modern Mediterranean-style hotel is 4.5 miles from the Google Visitor Center and 9.5 miles from Stanford University.Sleek, colorful rooms feature free Wi-Fi, satellite TV, plush bed linens and Keurig coffeemakers.Complimentary perks include a hot breakfast buffet and a wine hour. There’s a fitness center, a DVD library, a bocce ball court and an entertainment lounge. Yoga and Pilates kits are available on request.
Things You Need to Know
- Guests mentioned the rooms are large
- 5 min drive to the Computer History Museum
- Guests praised the service
- Guests praised the restaurant
- Guests mentioned “jazz” 16 times
- Guests praised the breakfast
- Guests praised the fitness center
- Guests praised the nightlife
Feedback From Real Customers
Kacie Bear
SIX MONTHS I gave this hotel in advance to get it right I had booked a hotel for 2 guests, my treat to stay at this location for a concert at Shoreline While booking the hotel I asked what was needed so my guests would have zero costs accrued to them checking in or out
I was told to send back a form authorizing all charges as well as my ID and front and back of credit card to 1 Hold the room 2 Hold for incidentals 3 Charge the room upon check out Easy enough right? I guess not I checked in with this hotel THREE TIMES in order to ask if they needed anything else from me I kept being assured it was fine Well what would you know my guests were charged the $220 upon checkout which is double upsetting because they never should have been asked for a card in the first place How embarrassing when you are attempting to host a couple for a weekend out I am fuming mad, the hotel also looks great in the pictures and is barely hanging on to budget motel status in person I would give zero stars if I could
Sarah Yearian
The room was clean and beautiful The grounds are beautiful We had a king bed that was more of a queen
It is a Murphy bed The walls are extremely thin You can hear every noise upstairs and next-door Also if you’re on the first floor by the lobby you hear every one coming and going This is a solid place to stay if you are not a light sleeper Also their key maker wasn’t working so evey time we entered they had to open our door
Jason Matsumoto
It’s a decent little hotel, but the photos and marketing are a bit misleading, in my opinion It tries to sell itself as an upscale, boutique hotel with the website and photos showing the admittedly very nice grounds and common areas However, the actual rooms are not that nice, you can hear everything through the thin walls, and one of the 3 staff we interacted with wasn’t all that friendly (though the other two were extremely friendly and professional)
On the plus side, there’s a nice trail directly adjacent to the property, they have bikes that can be borrowed, and the prices are good We still checked out after the first night due to the noise
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5. The Inn at Saratoga, Tapestry Collection by Hilton (3-star hotel)
- Address: 20645 4th St, Saratoga, CA 95070
- Phone: (408) 867-5020
- Ratings: 4.4 (325 reviews) Very good Eco-certified
- Website : The Inn at Saratoga, Tapestry Collection by Hilton
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warm, classic quarters, some with balconies, in a tranquil hotel offering parking, Wi-Fi & a gym.
About this hotel
Adjacent to Wildwood Park, this serene hotel is a 7-minute walk from the historic Hakone Estate & Gardens, and a 4-minute walk from the Montalvo Arts Center.Warmly decorated rooms and suites with floor-to-ceiling windows and classic furnishings feature free WiFi, and flat-screen TVs with DVD players, as well as minifridges. Some have balconies and/or whirlpool tubs. Room service are available.There’s a furnished patio, a DVD library and a gym. Parking and breakfast are available.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 3 min drive to Hakone Gardens
- One of the few hotels in the area with room service
- Guests liked the balconies, mentioned 21 times in reviews
- Guests mentioned “parks” 18 times
- The hotel has a boutique store
- Guests liked the bar
Feedback From Real Customers
Marissa
This hotel definitely took my breath away I stayed here recently, and was really impressed When you’re first walking up, the way the light hang across the front “patio” is absolutely adorable
When I walked in, I was greeted and welcomed by the front desk attendant that was very nice When I got to my room, I was surprised at how big the room was, and I’m a Hilton honor member, so the TV greeted me with, “Welcome, Marissa” Looking out the window, I could see the outside lounge area and immediately was WOW’d because they have it decorated with string lights and fire pits Of course I had to enjoy that little setup, and one of the staff members lit the fire pit just for us I sat outside for a little drink (but note that you can’t be out there with alcohol past 8pm) Went back up to my room and the shower is a pretty good size!! I dislike stand in showers where I feel like I’m standing in a vertical rectangular box There’s a lot of detailing that went into this hotel, and I greatly appreciate it The only reason I didn’t give this 5 stars is because the walls are paper thin We could hear EVERYONE in the hallway the next morning But I still would come back!!
Janet FOster
Had to prepay for 2 nights minimum and would not honor a military discount Rooms well appointed, but had to wait in hallway while housekeeping finished preparing our room at 5 pm Had to pay for breakfast, which was basically a sparse continental breakfast
Was not informed of that until after we prepared a plate You’re paying for the location, not the amenities or service All in all, nice hotel but experience does not match the price point
Alex Araiza
This was a little getaway for my wife and I We loved every minute in this charming hidden oasis and surely can’t wait to return to enjoy another wonderful sanctuary stay The hotel is clean, inside and out, pet friendly, located in a prime location near a lot of delightful restaurants, wineries, shops, historic parks and a relaxing creek
The staff is very attentive and caring, Ghaza checked us in, she made us feel at home with her amazing personality, her professionalism and attention to detail has made us a guest for life! The rooms are picturesque and chic, the whole vibe is pretty amazing as you sit in the balcony to the sound of the soothing Saratoga creek! Unfortunately we had to leave early and cut our stay short but we shall return and look forward to continuing where we left off Thank you all for your genuine hospitality!!
6. DoubleTree by Hilton Hotel Campbell – Pruneyard Plaza (3-star hotel)
- Address: 1995 S Bascom Ave, Campbell, CA 95008
- Phone: (408) 559-4300
- Ratings: 4.2 (870 reviews) Very good Eco-certified
- Website : DoubleTree by Hilton Hotel Campbell – Pruneyard Plaza
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Mediterranean-style hotel with an outdoor pool & breakfast restaurant, plus free WiFi & parking.
About this hotel
This Mediterranean-style Silicon Valley hotel sits adjacent to a mall and 10 minutes’ drive from downtown San Jose.All rooms offer modern decor and custom-designed beds, plus 42-inch TVs and free WiFi. All suites add living areas, plus some have balconies and fireplaces, and others have kitchenettes. Some rooms and suites have whirlpool tubs.A casual restaurant offers a daily buffet and a la carte breakfasts (fee). There’s also a 24/7 fitness center, an outdoor pool and a whirlpool on a Mediterranean-inspired patio. Additional amenities include 5 event spaces and a business center, plus free parking.
Things You Need to Know
- Guests praised the beds
- 11 min drive to San Jose Municipal Rose Garden
- 44 min drive to San Francisco International Airport
- One of the few hotels in the area with room service
- Guests praised the friendly service, which has a concierge
- Guests mentioned “cookies” 29 times
- Guests liked the fitness center
- Guests liked the bar
Feedback From Real Customers
Sara “Monkacita3” Courtney
I never write reviews and I also only stay in boutique hotels, but my company requires me to stay in this particular hotel due to proximity to my office Having said that, I have to say it is always a 5 star experience staying here The front desk people are polite, courteous and super helpful
The rooms are spotless and the beds are very comfortable They have a wonderful little store in the lobby that is well stocked, tiddy and clean, and has everything a business traveler might have forgotten or needs I’ve always had a very positive experience when staying here and would highly recommend it
Nicole Rodriguez
The digital key worked some of the time They deactivated the digital key well before check out time The pool was open 1 out of 2 days and hot tub was out both days we stayed
It was not posted on the site or app The room was nice but the ac worked slightly The bathroom door was damaged and not fixed The hotel is close to the restaurants and activities which is nice It was definitely not worth the price or what I expect from a Hilton brand
7. Aloft Cupertino (4-star hotel)
- Address: 10165 N De Anza Blvd, Cupertino, CA 95014
- Phone: (408) 766-7000
- Ratings: 4.2 (681 reviews) Very good
- Website : Aloft Cupertino
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel offering minimalist rooms with free WiFi & outdoor pool, plus a lively bar & 24/7 cafe.
About this hotel
An 8-minute walk from Apple Inc. headquarters, this modern 4-story hotel is less than a mile from Interstate 280 and a 4-minute walk from the shops and bars on Cupertino’s main street, Stevens Creek Blvd.Minimalist rooms feature shower-only en suite bathrooms, 42-inch flat-screen TVs and free Wi-Fi, plus minifridges, bottled water, and tea and coffeemaking facilities. Suites have extra living space.There’s a lively cocktail bar and lounge with outdoor seating, plus a 24/7 self-service cafe. An outdoor heated pool is joined by an exercise room, as well as fully equipped meeting rooms. Free parking and a shuttle service are also offered.
Things You Need to Know
- Some guests complained about the bathrooms
- 10 min drive to the Winchester Mystery House
- The hotel has a concierge
- Some guests complained about the restaurant
- Guests mentioned “robots” 32 times
- Guests praised the outdoor pool
Feedback From Real Customers
Krystle Langan
Stayed here for a weekend to visit family and it was a really good stay The desk was very pleasant when we were checking in the room was super clean everyone is very helpful Took some of the kids to go swimming the very nice and clean pool
Very very nice stay would definitely recommend and we’ll be back again! Shout out to all the staff during our stay!!
Jason Matsumoto
Stayed here for close to two weeks and we enjoyed it My girl used the nice fitness center and pool pretty much every day We walked to several good eateries in the immediate neighborhood, including the excellent Donut Wheel (and I don’t even like donuts that much)
There’s a Target and Whole Foods within easy walking distance, as well The front desk staff are friendly, the bar pops off in the evenings (which could be a plus or a minus, depending), there’s a neat laundry room with machines paid and controlled via phone app, and the rooms are pretty quiet except for the inconsiderate folks who like to slam their metal doors all day and night (which you will find in plenty of other places) We are planning on staying here again in a week or two
house fish
Pretty secluded , yet on front Street with easy access the guy at the desk with the fedora started our stay with a smile Who doesn’t smile when I see somebody in one of those hats? It matched his personality his persona
Rooms are clean spacious Love the Fido friendly vibe The parking is kind of sketchy better know how to park My only complaint would be it was too quiet 🤫
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8. AC Hotel by Marriott Sunnyvale Cupertino (4-star hotel)
- Address: 597 E El Camino Real, Sunnyvale, CA 94087
- Phone: (408) 733-7950
- Ratings: 4.2 (364 reviews) Very good
- Website : AC Hotel by Marriott Sunnyvale Cupertino
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Understated quarters in a contemporary property offering a bar, a fitness center & free Wi-Fi.
About this hotel
In a modern building on the busy CA-82 road, this contemporary Silicon Valley hotel is 2 miles from the Apple Campus and 5 miles from rides at California’s Great America theme park.Understated rooms with floor-to-ceiling windows provide free Wi-Fi, flat-screen TVs, minifridges, safes, and tea and coffeemakers. Some sleep up to 4 guests. Suites add living rooms and pull-out couches. Cribs are available.There’s a bar with outdoor seating, plus a fitness center. Parking and breakfast are available.
Things You Need to Know
- 12 min drive to the Computer History Museum
- 36 min drive to San Francisco International Airport
- Guests mentioned lobbies 15 times
- Guests praised the fitness center
- Guests praised the bar
Feedback From Real Customers
Joe Darden
True to brand, this property has fast, fun and friendly serviceThe rooms have all of the AC essentials, and are in excellent (like new) condition Very clean
Beds are comfortableLocation is quiet despite being right near the main boulevard (El Camino Real)Parking is a little tight, and the fact that they charge for parking is questionable given that it’s an unattended lot I get the parking pass to prevent locals or non guests from using the lot, but charging a fee is a bit excessive
Miri Lim
I stayed one night in June, and I want to share about the excellent staff, Louise I had plans to have drinks with my coworkers at the bar but unfortunately the bartender called out sick so my coworkers and I didn’t know what to do The front desk staff told us we can pick up drinks from the liquor store across the street
We did that and Louise took care of us by providing us with cups and napkins We were seated outside and he left the door open for us so we can stay late He was so nice and professional! I would definitely stay again As with any AC Hotels I love the clean rooms and the quality of the bed
Kristen Parker
I am a very light sleeper, and in general prefer to have a quiet hotel room There is very little sound proofing at this hotel I could hear every step of the person above me and every word from the room next to me
We decided not to stay the night because I knew I would not be able to sleepThe hotel staff was very helpful and kind and provided a refund The hotel was clean and modern, so if you’re a heavy sleeper or don’t mind a lot of noise you’ll be fine But if you’re looking for quiet, I’d suggest a different hotel
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9. Courtyard by Marriott San Jose Cupertino (3-star hotel)
- Address: 10605 N Wolfe Rd, Cupertino, CA 95014
- Phone: (408) 252-9100
- Ratings: 4.1 (434 reviews) Very good
- Website : Courtyard by Marriott San Jose Cupertino
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with an American restaurant & an outdoor pool, plus free WiFi & parking.
About this hotel
Off Interstate 280, this modern hotel is an 11-minute walk from the Vallco Shopping Mall and a 4.7-mile drive from hiking trails in the Rancho San Antonio County Park.Contemporary rooms offer free WiFi and TVs, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add living areas, balconies and microwaves.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. Other amenities include an outdoor pool and an exercise room, plus a business center, meeting space and free parking.
Things You Need to Know
- Guests praised the rooms
- 10 min drive to the Winchester Mystery House
- 35 min drive to San Francisco International Airport
- Guests mentioned lobbies 15 times
Feedback From Real Customers
Ethan Kim
I think most guests of this hotel might be Apple visitors because it’s very close to Apple Park So am I, actually I tried to book Residence Inn Cupertino which is located a block away but if I tried to book over 2 days the rate soared up so I stayed only two days there and moved to this hotel I know these two hotels belong to the same hotel chain and there is a price difference, but comparing to Residence Inn, this hotel was so disappointing
After coming back on the end of day 1, I noticed the room was not cleaned I knew their policy is cleaning not every day so I understood the situation and went to the front desk and asked to clean on the next day and he said yesOn the next day, I came back to the room and saw the room was not cleaned yet, I went to the front desk again My actual complaint is not due to not cleaning the room When I went to the front desk, the guy was processing the check in with a lady which seemed a new guest I waited there for 10 min and had to watch them to chat I know they need to be kind to all guests but I’m pretty sure the check-in process was done soon but they were laughing and chatting endlessly even he was aware of me waiting there Finally the chat was over and he said, the room issue was not his fault and he surely asked the cleaners so it’s their fault That’s fine, how can I find it’s who’s fault but again, more annoying thing was disregarding the guest waiting there and just did whatever check-in process for a long time until he wanted to finishIn addition to that, overall quality is also super much better at Residence Inn, so don’t stay here and go to RI instead
Sam Kellman
I drove up the pacific coast highway, very long day, called at 12:15am and waited on hold for 45 minutes to be told I could schedule for that same night Before putting the reservation in I wanted to confirm with my brother so I asked if there were plenty of rooms and I could call my brother then just show up without a reservation They said fine, there are plenty of rooms for the night
I show up at the hotel 45 minutes later to be told you CAN’T book for the same night after midnight That the system automatically makes it the next night so there was no way to let me stay ARE YOU KIDDING ME? You can’t let someone stay in an OPEN room after midnight if it wasn’t booked before midnight? It’s absolutely shocking that I was both turned away and was also completely mislead on the phone I drove out of my way, and had to figure out my alternative options even later Their system is beyond flawed and the miscommunication was exceptionally damaging Called Hilton and didn’t have to wait on hold at all, and they’re letting me book after midnight This experience was categorically appalling I don’t blame the front desk, she was doing what Marriott tells her to do, but Marriott is dropping the ball big time Absurd Just absurd It’s the middle of the night, I’m exhausted, in the parking lot of the hotel I was all but certain I was welcome at Back to the road Thanks Marriott!
K Flo
Nice place, the rooms with the kitchenettes are pretty great and have a homey feel The beds are not super comfortable and the parking (garage, shared with the shopping center) is a bit inconvenient, but not enough to be a problem Complimentary coffee and breakfast is always nice
There are plenty of restaurants and shops within walking distance Oh and I will mention one thing that threw me off at first: maybe it was just the day or time I was checking in (Sunday at around 5pm) but I had to ring the intercom to go through the main lobby doors, the doors were not open Just a heads up!
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10. Juniper Hotel Cupertino, Curio Collection by Hilton (4-star hotel)
- Address: 10050 S De Anza Blvd, Cupertino, CA 95014
- Phone: (408) 253-8900
- Ratings: 4.4 (1165 reviews) Very good Eco-certified
- Website : Juniper Hotel Cupertino, Curio Collection by Hilton
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Upmarket hotel offering ritzy rooms & suites, plus a fitness center, ballrooms & a high-end eatery.
About this hotel
Near Interstate 280 and overlooking the Santa Cruz Mountains, this contemporary hotel is 1 mile from the Apple Campus, the tech giant’s corporate headquarters.Featuring lavish decor, the swanky rooms and suites offer Wi-Fi, flat-screen TVs and minifridges. Suites add city or mountain views, and some have whirlpool tubs and sofabeds.Parking is free. A breakfast buffet is available for a surcharge. Other amenities include a fitness center, ballrooms and an ornate restaurant/bar.
Things You Need to Know
- Guests liked the rooms, which have TVs
- Some guests complained about the bathrooms
- 11 min drive to the Winchester Mystery House
- One of the few hotels in the area with room service
- Guests liked the fitness center, mentioned 14 times in reviews
- Guests liked the breakfast
- Guests praised the bar
Feedback From Real Customers
Kitty Thao
Great area with lots of food options Entrance from street is kind of hidden We missed it and had to go around
FREE parking in the garage Garage has or 4 level, so plenty We felt safe Clean room Bed and pillows were super comfortable! Only complaint is the TV It had no signal half of the time we were there Staffs were nice Elevators are super fast No more than 2 min wait time Will stay again
Ashley Sisneros
Front desk staff is wonderfully helpful and kind Easy check in and out, and lovely rooms Splurge for the king suite with bath if you can, its worth it!! Hotel is clean, parking is easy
I forgot a blanket in my room while checking out, they were prompt in having someone go up to the room and bring it to me within 2 minutesAs a bay area/San Jose native who comes back to visit now, this has been my favorite hotel stay by far Thanks Juniper!
Daniel Varela
As a regular Hilton customer I have seen usually really great service and care to detailHowever this hotel needs a little help
I’ve always been offered a couple bottles of water beyond my first night I was reminded that water is only available the first day Strike 1 Strike 2 the restaurant downstairs has crumbs on the dinning tables and the coffee saucer doesn’t look like it’s seen a bit of soap The seating outside looks nice I’ve asked if the heater could be turned on, I was responded with “I don’t know” A little bit of extra care can go a long way Sometimes the little things can go a long way
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11. AC Hotel by Marriott San Jose Santa Clara (4-star hotel)
- Address: 2970 Lakeside Dr, Santa Clara, CA 95054
- Phone: (408) 496-2950
- Ratings: 4.5 (194 reviews) Excellent
- Website : AC Hotel by Marriott San Jose Santa Clara
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Hip lodging offering an outdoor pool & a trendy bar with chic terrace seating, plus free Wi-Fi.
About this hotel
Off the Bayshore Freeway with views of the Santa Cruz mountains, this modern hotel with a sleek glass exterior is 6 miles from Norman Y. Mineta San Jose International Airport. It’s 2 miles from both the Intel Museum and California’s Great America, a theme park.Streamlined rooms with platform beds and neutral decor offer free Wi-Fi and flat-screen TVs, plus tea and coffeemakers, and minifridges. Upgraded rooms add mountain views, and suites have separate living areas.There’s a stylish cafe/bar with terrace seating and fire pits, plus an outdoor pool with loungers. Other amenities include a gym, a convenience store and parking (fee).
Things You Need to Know
- Guests praised the large, clean rooms
- 6 min drive to the Intel Museum
- 33 min drive to San Francisco International Airport
- Guests praised the friendly service
- Guests mentioned beds 10 times
- Guests praised the stylish bar
Feedback From Real Customers
Andrew Gin
Great new hotel! Located in a more business park area, nice and quiet This is a beautiful property and when we stayed felt like it had just opened in the best way Patricia at the front desk helped us out and was SO nice and friendly
She made us feel welcomed and let us know about the amenities of the hotelRooms are so beautiful Very modern without being space age or cheesy Elegant furnishings that look like they’ll hold up The direction hotels should be heading Most comfortable Marriott bed I’ve slept in! Rooms have giant mirrors in the entryway and the bathrooms are a great size with a waterfall head shower with a handheld unit tooThey offer a full breakfast in the lobby in the morning which we did not actually try due to our plans but it’s nice to know it was there as an option The property shares it’s grounds with another adjoined hotel called Tetra which offers a fast coffee option and a Japanese whiskey bar The bar had great drinks that were affordable for the area
Rhonda Burns
Beautiful modern design and finishes Very clean room with excellent toiletries providedOne downside was the bathroom area
The door looks like a design from a restroom The door doesn’t go to the ceiling nor to the floor If you were here for a romantic stay, this would be a deal breaker There is no privacyAnother downside was there is no menu in the room for what’s offered in the bar nor the $18 (!) buffet breakfast
Xiaotong Yang
Very new hotel Clean with sophisticated decor The rooms are large and comfortable
The pool deck is modern but the pool is too small (about the size of half a hotel room) During our visit, a family with 5 kids took it over I’m glad they had fun but disappointed that we weren’t able to use it at all Would be nice if the hotel could have a courtesy rule for limiting pool usage of one party to 30-60 mins if there are other guests waiting, or have adult-only hours
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12. The Grand Hotel (4-star hotel)
- Address: 865 W El Camino Real, Sunnyvale, CA 94087
- Phone: (408) 720-8500
- Ratings: 4.4 (1249 reviews) Very good
- Website : The Grand Hotel
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Sophisticated lodging with an outdoor pool, plus free Wi-Fi, breakfast & cocktail hour.
About this hotel
A 6-minute walk from the Sunnyvale Civic Center, this modern hotel is a 14-minute drive from Mineta San Jose International Airport.The bright, airy rooms offer free Wi-Fi, desks and 24-hour room service. Suites add separate living spaces, fireplaces and whirlpool tubs. There are also private bungalows with full kitchens.Complimentary perks include a breakfast buffet, evening drinks and snacks, and limo service within a 3-mile radius (airport limo service is available for a surcharge). There’s also a heated outdoor pool and a hot tub.
Things You Need to Know
- Guests praised the large, clean rooms and liked the beds
- Guests praised the bathrooms and liked the showers
- 9 min drive to the Computer History Museum
- Guests praised the friendly service
- Guests praised the restaurant
- Guests mentioned “a fireplace” 13 times
- Guests praised the breakfast
- Guests praised the outdoor pool and the hot tub
Feedback From Real Customers
Julian Bishop
My wife and I thoroughly enjoyed our stay here The breakfast was outstanding and changed everyday The hotel staff were always friendly and attentive
We had an issue with a shower drain that was resolved within hours and while we were out somewhere on the coast This hotel was very relaxing and really offered a great location for us to do just about anything we wanted Definitely will be booking here again in the future
kelseyleann17
The hotel lobby was beautiful I was shocked at how fancy this hotel was as soon as I came in the door The room did not disappoint at all
There was a big bath tub and everything was so clean The bed was so comfortable and the room was spacious Highly recommend this hotel The free breakfast option was great too Plus you had the option to use it for a free cocktail between 5-6pm That was a first!
Hugh Aaron
This is an update to my earlier reviews We are wrapping up an 8 day stay in one of the “villas,” which are the Grand Hotel’s premium rooms They are located in two story building behind the main hotel
Initially we were placed in a first floor villa room That room was disappointing There were some minor maintenance issues but the biggest problem was noise from the room above oursWe brought the problem to the attention of the front desk staff They were very responsive, particularly Mona, who is wonderful They offered to allow us to move to a second floor villa room, which we did The second floor room is completely quiet and there are no maintenance issues We are delighted with our new roomThe hotel is older and they may still be catching top on some deferred maintenance from the Covid slowdown, however, the gardens are attractive, the breakfast is upscale compared to most chain hotels (with multiple hot options each morning) and the complimentary afternoon beer and wine is a nice touchWe would stay here again but we would request a second floor villa room or, for a shorter stay, a room in the main hotel
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13. Homewood Suites by Hilton Sunnyvale – Silicon Valley (3-star hotel)
- Address: 830 E El Camino Real, Sunnyvale, CA 94087
- Phone: (669) 732-9600
- Ratings: 4.4 (85 reviews) Very good Eco-certified
- Website : Homewood Suites by Hilton Sunnyvale – Silicon Valley
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Informal all-suite hotel with a gym, an outdoor pool & furnished terraces, along with breakfast.
About this hotel
Set on a main road on the edge of a residential area, this relaxed all-suite hotel in Silicon Valley is 2 miles from Apple Park Visitor Center, 6 miles from California’s Great America theme park and 9 miles from Norman Y. Mineta Jose International Airport.Understated suites have Wi-Fi, smart TVs and kitchenettes, along with sitting areas with pull-out sofas. The 1-bedroom suites provide separate living rooms.Amenities include an outdoor pool, a gym, and a game room with a pool table, as well as furnished terraces and a coin-operated laundry. Breakfast and parking are available.
Things You Need to Know
- The rooms have TVs
- 13 min drive to the Winchester Mystery House
- 37 min drive to San Francisco International Airport
Feedback From Real Customers
Emily Papworth
All five star ratings are correct and well deserved We came to stay for a couple of days in the room with roll in shower The manager kindly upgraded us to the one bedroom unit
The room was perfect except for the excessively soft bed, which is present in many American hotels The hotel is new, the manager and all staff are friendly and helpful Breakfast includes a good selection of hot foods The waffle machine is a hit I wish I lived here
Michelle Kim
Very Disappointed We were there about 2 1/2 weeks because of their covid restriction, we were able to receive only 2 cleaning done during our stay
We requested a few times but they said they cannot clean the room while persons are in the room I am 8 months pregnant and my husband was working so we could not get the service but I tried to keep things clean Everything was okay We had about 3 fire alarms ran so we had to evacuate the building twice (one was off quickly) However, They charged us 163 for cleaning fee at the end without notifying us saying that they had to deep clean ? We even used out own comforters and pillows and funny thing was that we got our cleaning the day before our check out so it was pretty cleans plus we spent almost $3000 since we booked 1bed room suite It is expensive I contacted the manager a several times He finally got back and he said he will give me a refund 2 weeks later, I am still waiting for a refund I tried to reach out to the manager a couple times today but no luck!!! Please check your bill still ask for a cleaning because they will charge you if you did not take out the small trash bags out when you check out! ridiculous And Please give me my refund!!
Jessy K
I stayed here for a few weeks since my apartment had flooded, and the customer service was incredible! Very flexible to accommodating me when I needed to extend my stay, and when I had realized I left some items in the hotel a month after I had left, the front desk, especially Andrea, was kind enough to search the hotel for my items without giving up and send them to me 100% recommend if you need a stay in the sunnyvale area 🙂
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14. Residence Inn by Marriott Sunnyvale Silicon Valley II (3-star hotel)
- Address: 1080 Stewart Dr, Sunnyvale, CA 94086
- Phone: (408) 720-8893
- Ratings: 4.3 (842 reviews) Very good
- Website : Residence Inn by Marriott Sunnyvale Silicon Valley II
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Casual all-suite hotel offering vivid quarters with kitchens, plus free breakfast & an outdoor pool.
About this hotel
Less than a mile from Highway 101, this relaxed all-suite hotel in low-rise buildings is 6 miles from both Moffett Federal Airfield and Norman Y. Mineta San Jose International Airport.Colorful, classic suites (some with 2 stories) feature free Wi-Fi and flat-screens, plus desks, kitchens, and living areas with sofabeds.A continental breakfast buffet is complimentary, as are weekday evening socials with refreshments. Other amenities include a convenience store, an outdoor pool and a fitness room, plus sports courts. Guest laundry facilities, a business center and a picnic area are also offered.
Things You Need to Know
- Guests praised the rooms and the kitchenettes
- 8 min drive to California’s Great America
- 32 min drive to San Francisco International Airport
- Guests praised the service
- Guests praised the restaurant
- Guests liked the outdoor pool
Feedback From Real Customers
James Moses
First off the staff is very friendly and accommodating! The hotel itself is nice, the rooms are clean and quiet, and the pool area has a great BBQ station It is an older hotel and the mattress is a little to firm but for a short stay it’s not bad It is a little hard to get into the parking lot from the expressway because of all the construction going on in the area
All and all a nice hotel!
Elizabeth
Room was recently redone, which was nice, but smelled musty/like animals Toilet had a slow leak and refilled periodically in the middle of the night, waking me up Bed wasn’t that comfortable, very firm
Breakfast buffet was meager and they are NOT offering the evening reception that most Residence Inns have I will not be going back
Daniel Mason
Staff was very friendly and helpfulThe amenities are nice, with a well equipped gymThe area was quiet and the room was comfortable
Will definitely stay here again and would recommend to anyone visiting the area
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15. Saratoga Oaks Lodge (3-star hotel)
- Address: 14626 Big Basin Way, Saratoga, CA 95070
- Phone: (408) 867-3307
- Ratings: 4.3 (113 reviews) Very good
- Website : Saratoga Oaks Lodge
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warm rooms, suites & bungalows, some with balconies, in a cozy hotel with free breakfast & Wi-Fi.
About this hotel
A minute’s walk from shops, this cozy hotel on a tree-lined street is a 5-minute walk from Hakone Estate & Gardens, and 6 miles from the Apple Campus.Offering free Wi-Fi and flat-screen TVs, the warm rooms also come with wet bars, minifridges, microwaves and Keurig coffeemakers. Suites and bungalows have sitting areas and/or additional bedrooms. Upgraded quarters feature whirlpool tubs, fireplaces and/or balconies.Parking and continental breakfast are complimentary.
Things You Need to Know
- Guests praised the large, clean rooms and liked the beds
- Guests praised the bathrooms
- 2 min drive to Hakone Gardens
- Guests mentioned the service is friendly
Feedback From Real Customers
Ryan Spitzbart
This hotel is a hidden gem in the downtown area of Saratoga for a very reasonable price Staff is small but all are pleasant and everything is in walking distance for food or necessities This hotel offers toiletries and breakfast from 7 to 10 in the morning
There is a vending machine that is very cheap with good selections and the room itself is comfortable, spacious and cozy Not to mention quiet all around and haven’t encountered someone trying to disturb this established peace This is my second visit here and would continue to return for they have earned my business and trust
16. Toll House Hotel Los Gatos (3-star hotel)
- Address: 140 S Santa Cruz Ave, Los Gatos, CA 95030
- Phone: (800) 238-6111
- Ratings: 4.2 (734 reviews) Very good
- Website : Toll House Hotel Los Gatos
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Understated rooms & suites with free Wi-Fi, plus a sophisticated eatery/lounge & a s’mores bar.
About this hotel
A 6-minute walk from shops, galleries and restaurants in Old Los Gatos, this stylish hotel is 2 miles from Vasona Park, 4.4 miles from the Montalvo Arts Center and 12 miles from San Jose.Contemporary rooms painted in earth tones feature free Wi-Fi and flat-screen TVs with DVD players, plus iPod docks, workstations and coffeemakers. Suites add fireplaces and sitting areas. Room service is available.Complimentary amenities include self-parking, a DVD library and a fitness center. There’s also an indoor/outdoor patio offering a fire pit and a s’mores bar, and a sophisticated farm-to-table restaurant with a relaxed lounge.
Things You Need to Know
- Guests mentioned the rooms are clean
- 6 min drive to Testarossa Winery
- 45 min drive to San Francisco International Airport
- One of the few hotels in the area with room service
- Guests mentioned “Patio” 13 times
- Guests praised the breakfast
- Guests praised the nightlife
- Guests praised the relaxed bar
Feedback From Real Customers
Brittany Affinito
Booked a week long stay here for work and upon check in was completely taken for surprise The hotels “renovations” consist of new wall paper and new really cheap and tacky furniture The rooms are really icky and you can tell they just slapped paint over everything
The staff was incredibly accommodating and wonderful and the location is very convenient, hence the 2 starsHopefully once all of the renovations are fully complete things will start to look up
danny mills
Disappointed Had high hopes from website Depressing
Lobby felt very empty and lacked proper amount of furniture for comfortable space Restaurant was completely closed Room had closet door off track and lamp shade was broken Patio was filled up with tables for event Sadly no extra area set up for hotel guests to use outside So don’t anticipate too much
Chelsea Kirkland
This hotel is one of the worst I’ve ever stayed in We are currently here for a wedding and they shut off water on the entire hotel the day of the wedding Our room has no heat as well and blows cold air out the entire time
The front desk has done nothing to make anything right My boyfriend works for a property management company and these are conditions his company would put people up in a hotel for Do yourself a favor and stay away from here
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17. Residence Inn by Marriott San Jose Cupertino (3-star hotel)
- Address: 19429 Stevens Creek Blvd, Cupertino, CA 95014
- Phone: (408) 777-0188
- Ratings: 4.6 (293 reviews) Excellent
- Website : Residence Inn by Marriott San Jose Cupertino
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Hip suites with kitchenettes in a trendy hotel offering a gym, plus free breakfast & parking.
About this hotel
Surrounded by shops and restaurants, this modern all-suite hotel in the Main Street Cupertino district is 5 miles from the Winchester Mystery House. It’s 1 mile from the Apple Park headquarters.Airy and modern suites offer free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment, as well as kitchenettes, sofabeds and sitting areas. Upgraded units add separate living spaces.Hot breakfast and parking complimentary. Amenities include a grocery delivery service, a market and a gym. Pets are welcome for a fee. There’s a coin-operated laundry.
Things You Need to Know
- Guests praised the kitchenettes
- 10 min drive to the Winchester Mystery House
- 36 min drive to San Francisco International Airport
- Guests praised the service
- Guests praised the restaurant
- Guests praised the breakfast
- Guests praised the bar
Feedback From Real Customers
RIÉL Official
Extremely rude staffs (especially Alisa or whatever her name is) & unprofessional manager This hotel easily made it to the worst hotel service that we have encountered, ever I mean it’s a 3-star hotel after all, but the service they provide is hardly a 1 star (extremely surprised at how this is even a Marriott chain hotel)
Stayed a lot with Marriott, but maybe they should really do a staff re-training PARTICULARLY at this location Also, remember to RECORD your conversation when you first checked in or when you checked out, so you can hold them accountable for what they promised you in the first place Zero credibility!!! Save your money and go somewhere else!
Ethan Kim
This is the best business hotel in Cupertino I’ve stayed at this hotel two times so far The room rate is not cheap (~$300) but most other hotels in this area are similar
However, the quality of this hotel is superb comparing to the others The room space is very enough and equipped Kitchen and bathroom are also very clean Complimentary breakfast is satisfactory too, those are not just muffin and bagel which other “Inn” level hotels provideAlso this hotel is located in the middle of the food court, those are great too These famous restaurants include Ippudo which is one of the best Ramen places in Bay area I will stay at this hotel whenever I visit this area
Andreas
Room was clean and nice, but the staff was rude and unprofessionalRoom was accidentally checked out on the second day of a 3 days stayRequested for a late check out upon checking in and was given a 4 pm checkout time
Tried to reconfirm the next day regarding the check out time again, reception said there was no request made and no note was given regarding the requestComplained to the reception and the only thing said was “there is no note regarding late checkout request, and we cannot take your request now because of the occupancy rate for the next day” NO APOLOGIES WAS MADETalked to the manager the next day, she made it clear to stop wasting her time to complain because there is nothing that she could do to helpAt least the manager had a decency to apologizeBeen a loyal Marriott customer and currently a gold member, by far the worst experience encountered while staying with Marriott
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