15 Best 5 star hotels in Severna Park, MD (2022)

Carl Hall

Absolutely stellar in every way The location was great and easy to get to with plenty of stores and restaurants in the area (though I highly suggest the Ports of Call restaurant inside the hotel) The junior suite was massive and had a very large soaking tub

Rooms were clean and looked great Finally, the staff were hands down the friendliest and most professional people I’ve ever had the pleasure of dealing with If I’m anywhere near this area in the future I will definitely pick this location again!

Stephanie Pastorino

I contemplated writing this review because the staff was friendly but this hotel is not up to par with other Double Tree Hotels We booked a suite since we were traveling with a 9 month old and our puppy Upon arrival we were never offered the cookies that they go way out of their way to advertise over and over on their answering service and online, as Hilton honors members we were not even offered a bottle of water at check in

When we got into the room we noticed the room was not very clean Aside from the room being very outdated there was very minimal towels in the bathroom, red stains on the carpets and a funky smell throughout the suite We allowed our 9 month old to crawl around on the floor while we unpacked to which she found a LARGE switch blade knife left behind by the previous guest, after further inspection we found old moldy limes on the floor as well When my husband went to the front desk to complain about the room we were switched to another available suite We paid extra money to check in early and spent the entire time of our early check in at the front desk and then switching rooms and we weren’t offered the early check in amount to be refunded At first glance the second room seemed more suitable although still outdated and dingy with stained carpets etcbut at least this room had towels, however I found a small SLUG on our bed! Afraid of what we might find in room #3 we got rid of the slug and stayed in this room The pool was nice and is pretty much the only reason besides the friendly staff that I rated this hotel a 2/5 however we were charged wayyy more for the poolside drinks than what the menu states- double to be exact, with no explanation as to why we paid double the price for each drink Trying to salvage the rest of our stay we attempted to eat in the hotel restaurant When we went down the restaurant it did not appear to be very crowded however we were greeted by someone at the door who said it would be a very long wait before they could seat us and was basically trying to deter us from eating there We looked around at the many open tables and decided that it was probably best not to eat there since our stay was not going well thus far and left the hotel to grab dinner This was incredibly upsetting to us because we specifically booked a hotel with all amenities so that we could relax and enjoy ourselves in once place and not have to travel around with the baby The buffet breakfast was included with our stay so I have to say that is the only reason why we went to breakfast in the morning, the food was good but the dishes were not clean, there was lip marks on the orange juice glass I had and food and grease stuck to the “clean” plates next to the buffet I am incredibly disappointed with this hotel, for the amount of money we spent on this one night I would have preferred staying anywhere else, definitely not the experience you would normally get at a Double Tree Hotel

Chris Caldwell

Jody, the daytime shuttle driver, was awesome, very kind, and as flexible and accommodating as possible considering all the wedding traffic at the hotel, as were most of the other staff Maybe a 10 minute ride to downtown or the academy Rooms are a bit tired and dated, but adequate with a audible clicking, yet functional AC

The firm king bed that I slept upon was not at the Double Tree standard that I have come to expect, but others may prefer it The rooms are relatively quiet if you are on the front side away from the busy four lane Breakfast is typical Double Tree and a decent Annapolis hotel value with a good $15 buffet and multiple cooked to order optionsI’ve never written a review mentioning loyalty status, but if you are expecting any sort of status upgrades or preferential treatment for being a long time Honors member, look elsewhere Despite no wait behind me and being alone at the front desk with two attendants, my Honors status was not acknowledged at check in, I was not offered water, or even a cookie, and I even received a lecture from ‘Joshua(maybe 5’9″ or so, balding, with glasses)’ about the limitations of the food and beverage credit, and how Honors members have long taken advantage(his words) of the complimentary breakfast Almost ‘anti’ in the customer service department and likely in need of remediation I also had the displeasure of phone call with ‘Joshua’ a couple of days after my stay, due to a billing error, and he once again reinforced his hospitality shortcomingsOverall, a decent hotel but one bad egg can cause a lingering odor