15 Best 5 star hotels in Snellville, GA (2022)

Ang Estrada

This was a late night, last minute stop and although it was expensive on a weekend, they were almost sold out so we got the last room It was nice, clean, spacious and well equipped It has a good size kitchen area complete with a large refrigerator, silverware and dishes

The separate living area has a pull out sofa and the king bedroom had plenty of space the separate sink area outside the bathroom is helpful The water pressure was great and there was plenty of hot water The location was easy not far off the highway but we could still hear the highway noise at night The pillows and towels were soft and nice quality The place was clean and well maintained overall Breakfast was pretty good with eggs and rosemary potatoes as well as the ever popular waffle makers that had a long line Staff was friendly at check-in late at night The area felt safe and clean We would definitely stay here again

Eric Johnson

I am very disappointed in the stay at this Hilton property It did not meet the standards that the Hilton brand tries to maintain Here is how this location let me down

The main reception area and dining area appears to be air conditioned However as you leave these areas, the hallways to the guest rooms were not being air conditioned to the same level This left me feeling sticky and hot in the hallway to my room and the hallway to other people’s rooms It was unpleasantly warm It is late summer in Atlanta and my room was a very toasty 79 degrees with high humidity upon arrival at 9pm, at which point I immediately adjusted the thermostat to 72 degrees The room was still not down to 72 degrees when I left for the day at 10am the next morning That was a warm and uncomfortable night in bed The “hot” breakfast every morning was always lacking The bacon was thin and grease soaked, the eggs or omelette burned and super dry (sometimes), it was not a good experience As a side note: After checkout, I moved to a Holiday Inn Express and the breakfast was pretty good I am no stranger to travel and have significant reward points with several brands, so I know when the breakfast is not up to par with the competitionThe most significant issues were with the quality of the room and HVAC (already covered) The bathroom reminded me of a dingy motel The door was stained, swollen, losing paint, chipped, and bubbled in spots The hinges were rusty and looked like they were installed 4 decades ago The access panel above the tub was equally stained, rusty, and it gave you the feeling like rusty gunky water would drip down on you at any time Thank goodness that did not occur The shower/bathtub itself was broken where the shower curtain rod connected the “wall” You could see this 10 inch crack in front of you as you showered In addition, because the shower wall was broken at the curtain rod connection the shower curtain wanted to fall down hill towards the center of the tub I had to tie the shower curtain closed to the curtain rod end at the end where it was brokenThis property is NOT what I expect from the Hilton brand I would NOT recommend this property to my colleagues and friends

Judah Lionesses Roar

I would have given 5 stars the staff was excellent!!! Unfortunately the drain for the tub didn’t work, so it took 2 hours per person to shower and we couldn’t clean the tub properly after each shower We killed a few bugs, my room key stopped working twice, the bypass check-in didn’t work for me I’m not sure why , I was trying go stay clear of as many people as possible

But again the staff was GREAT!!!***UPDATE*** I AM CHANGING my review from 3* to 5* I was contacted by the hotel and they kept their promise, I’m actually impressed There was a maintenance gentlemen working hard painting that made sure every time he saw me made sure I was alright They found out who he was and gave him his recognition he DESERVED!! I just wanted to make sure the employees are well loved, I know they work hard and are over worked I WILL BE BACK!!