5 star hotels in South Jordan, UT
1. Courtyard by Marriott Lehi at Thanksgiving Point (3-star hotel)
- Address: 2801 W Club House Dr, Lehi, UT 84043
- Phone: (801) 768-1174
- Ratings: 4.4 (523 reviews) Very good
- Website : Courtyard by Marriott Lehi at Thanksgiving Point
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Casual hotel offering free Wi-Fi & parking, plus a bar/restaurant, an indoor pool & a hot tub.
About this hotel
Off Interstate 15, this relaxed hotel is a mile both from Ashton Gardens and from the Museum of Ancient Life at Thanksgiving Point.Laid-back, airy rooms offer free Wi-Fi, desks and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some feature pull-out sofas. Suites add separate living areas.Parking is complimentary. Other amenities include a lobby lounge, a cafe and a casual bar/restaurant, as well as a courtyard with a fire pit. There’s also an indoor pool, a hot tub and an exercise room, plus a business center and meeting space.
Things You Need to Know
- Guests praised the clean rooms
- Walking distance to Thanksgiving Point and Butterfly Biosphere
- 12 min walk to nearest train station
- Guests praised the service
- One of the few hotels in the area with a restaurant
- Guests mentioned “Bistro” 13 times
- One of the few hotels in the area with a bar
Feedback From Real Customers
Jaimee Martinez (Turning_threads)
I really love staying here, beautiful rooms, mini fridge and microwave are always a plus as well I always get the best night of rest here, for a couple reason For one the beds are amazing and comfortable
For two the rooms are nice and quiet The only complaint I have is the digital key So many timed I was standing at the door trying the digital key 10-15 times before it works work, so frustrating
Brittany Skelly
Staff was super kind and attentive in all areas (front desk/café/room service) Rooms were very cozy and the view of the mountains was a treat The gym and pool were totally empty on the weekdays since the guests were mostly a working/business crowd
That’s an added bonus if you want to just hang out and relax on a Monday 🙂
Melissa Burns Mugisha
We stayed here recently, over February 12th-14th in a room with one king bed When we arrived at the hotel, we were greeted by a man who was automatically suspicious of us We’re not sure why, but because of that, he was very rude and curt with us
Thankfully the customer support lady was much nicer The room was nice, but the bathroom didn’t have conditioner or lotion provided, which we chose not to say anything about because we didn’t want to deal with the rude check-in assistant again and were only staying for 2 nights We decided to go to the pool which was completely empty the entire weekend we were there As soon as we entered, it was obvious to us why The whole pool and hot tub area smelled strongly like sewage I reported it immediately on the first day but it didn’t get taken care of before we left, even though I’m almost certain it was a health hazard The day we left, the check-out time was at 12:00pm At around 10:30am, the housekeeping staff knocked on our door, waking us up, despite the do not disturb sign on our door and the required check-out time being later Overall, it’s not worth the price and I would never stay here again Marriot usually does such a good job, but the hotel does not live up to its rating
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2. Hilton Garden Inn Salt Lake City/Sandy (3-star hotel)
- Address: 277 W Sego Lily Dr, Sandy, UT 84070
- Phone: (801) 352-9400
- Ratings: 4.4 (831 reviews) Very good Eco-certified
- Website : Hilton Garden Inn Salt Lake City/Sandy
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern suburban hotel with an American restaurant, business center & indoor pool, plus free WiFi.
About this hotel
This suburban hotel is less than 2 miles from Rio Tinto Stadium and under 15 miles from downtown Salt Lake City.All rooms offer contemporary decor, custom-designed beds and flat-screen TVs with premium cable channels, plus microwaves, minifridges and free WiFi. Suites add separate living areas and whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and a 24/7 pantry. Guests can visit the 24/7 fitness center, indoor pool and whirlpool. Additional perks include 4 meeting rooms and a business center, plus free parking and shuttle service to the Trax station.
Things You Need to Know
- 9 min drive to Cowabunga Bay Water Park
- One of the few hotels in the area with room service
- Guests praised the service
- Guests liked the lobby, mentioned 23 times in reviews
- Guests praised the fitness center
- Guests liked the hot tub
- One of the few hotels in the area with a bar
Feedback From Real Customers
Alicia Reyes-Vasquez
Check in was super easy Staff member at front desk made me feel comfortable The room was clean & the stay was great, but unfortunately I left my phone charger behind and left the state
I called the same night I checked out and was told I had to call back the next morning When I called the next day to speak to the supervisor for lost and found they told me they hadn’t found anything and they did not have my charger I only stayed for the night and remember clearly that I forgot to grab it I gave them the benefit of the doubt and checked my duffel bag that only had one outfit in and it wasn’t there I’m just so sad that my charger won’t be returned
Clay Mills
Con #1: They asked for my card even though I had the reservation OPEN on my phone, when I asked why they said “to have on file in case of damage” This is common practice at hotels so it was fine by me and I gave it to them I found out later after we got home that the hotel charged us AGAIN! I have called multiple times and they keep telling me they cannot access their employee account to fix it and that the “manager” will call me back to take care or it
It has been five days and I still haven’t heard from one manager and the charge is still showingCon #2: Bed was not great, could not get comfortable and woke up with a very sore backCon #3: Besides two packets of coffee, everything is an extra fee It wouldn’t surprise me if they charged people $10 if they were walking through the lobby with squeaky shoesPros: It was very clean
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3. Embassy Suites by Hilton Salt Lake West Valley City (3-star hotel)
- Address: 3524 Market St, West Valley City, UT 84119
- Phone: (801) 963-4760
- Ratings: 4.2 (1473 reviews) Very good Eco-certified
- Website : Embassy Suites by Hilton Salt Lake West Valley City
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed all-suite hotel with a low-key eatery, an indoor pool & a gym, plus free breakfast & Wi-Fi.
About this hotel
In a commercial and residential area off I-215, this casual all-suite hotel is 8 miles from Liberty Park and 9 miles from downtown Salt Lake City.The informal suites feature separate living rooms or living areas with pull-out sofas, as well as microwaves, minifridges and coffeemakers. They also have flat-screen TVs, Wi-Fi (fee) and wet bars. Some suites add mountain views, and upgraded suites offer free Wi-Fi and access to a refreshment center with snacks.Freebies include parking, breakfast and an evening social hour with appetizers and drinks. There’s also an eatery, an indoor pool and a gym, plus a business center and 8 meeting rooms.
Things You Need to Know
- 14 min drive to the Henry J. Wheeler Farm
- One of the few hotels in the area with room service
- Guests liked the large rooms but some complained about the furniture
- Some guests complained about the air conditioning
- Guests praised the restaurant
- Guests mentioned “omelettes” 41 times
- Guests liked the fitness center
- One of the few hotels in the area with a bar
Feedback From Real Customers
Christina Vasa
The front desk staff are so friendly and professional and made my stay as comfortable as they could possibly can The suites are spacious clean and comfortable I haven’t tried out the Elements restaurant as it was closed the whole time we were there, but the complimentary breakfast and meals were great
Thank you for everything Luse and West Valley City Embassy! Will definitely visit you again❤️
Edward Melton
Hotel amenities in the room are substandard Several of the light switches in our room didn’t work The TV in the main room didn’t work either
It turned on but only displayed “PHILIPS” throughout our stay (3 nights) The sofabed was completely broken, kids had to sleep on the floor The saving grace for this place was that the hotel staff were extremely helpful and very customer oriented They offered us a second room, at no charge, but can’t accept having half the family sleep in a total separate floor & room We traveled with 2 minors I would stay at this place again if they updated/upgraded their room furnishings The view was awesome though 😀
Liz E
Bad Room ExperienceI made a reservation a night before my wedding in March 2022 with my 2 kids so we can get ready the next day close to the reception I checked in at 1am, they were friendly Once we were going to bed the Bed sheets were yellow! Disgusting! I called front desk, they apologized and offer to give me another room in the same floor
My kids and I packed and moved We checked the Bed sheets before unpacking and same thing Yellow!I called front desk and they offer another room in the same floor again but this time the Front desk lady went to check the sheets and Yes Yellow again!!So front desk and the security went to get clean sheets, at this time it was 3am!! We had to be up at 6am to get ready for my wedding, we were super tired!!Front desk said they will discount my stay but unfortunately they didn’tVery disappointing to Pay this price for a suit and get a dirty bed! I just hate a night before my wedding me as the Bride and my little kids had to go through this so late In the nightAt least the Breakfast was good!
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4. Crystal Ranch Lodge & Resort
- Address: 428 4800 S Suite 2C, Salt Lake City, UT 84123
- Phone: (844) 553-3474
- Ratings: 4.9 (30 reviews) Excellent
- Website : Crystal Ranch Lodge & Resort
About this hotel
428 4800 S Suite 2C, Salt Lake City, UT 84123(844) 553-3474
Things You Need to Know
- 10 min drive to the Henry J. Wheeler Farm
- 15 min drive to Salt Lake City International Airport
Feedback From Real Customers
Jon Morse
What an awesome day at Crystal Ranch First of all they return calls! What a concept in todays’ world Secondly, the property and venue is outstanding
Lots of fish, tremendous lodge, excellent vistas and great hosts Lane was an exceptional guide who adapted his style to my experience He knew where the fish were and how to entice their interest I highly recommend this experience! Jon… Kokotrout
Eric Matz
We have fished a good portion of the Western US and even abroad and you truly do have a little slice of heaven there in that part of Utah It was even better being able to have the place to ourselves! You guys have done an amazing job on everything… The attention to detail on the lodge and property is 2nd to none Kacie is the BEST… that place would be the same without her… I’m sure you guys already know that… her ability to do it all, attitude and overall demeaner were awesome and her meals were nothing short of fantastic
She had explained all the work you and your brother had put into the property which made me appreciate the property and what you guys have accomplished even more Thank you, Dave We will definitely be back again, possibly for a fun family trip for a few days
Jason Parker
We loved the property It was expansive and beautiful We saw plenty of deer, a variety of birds, and even a couple of elk on the last morning
The breakfasts and dinners were fantastic! Cornish game hen, fillet mignon, and beef wellington for dinners Omelettes, blueberry pancakes with blueberry syrup, and french toast for breakfasts Taking lunch to eat out on the river was peaceful and so enjoyable The lodge is nice and we loved our windows looking out over the ranchAnd the fishing was probably the best fly fishing I have ever experienced! I was a little concerned that in May we wouldn’t catch many, but we caught a lot, and it was awesome! My wife came with us on the river and loved being out there and was happy I caught fish Eric was our guide, and he was super patient and great I was like a little kid with him undoing my snags and tangles all the time He never grew tired of having to tell me the same things repeatedly One of my favorite things was that on the first day we caught 5 trout species! We caught mostly browns, a rainbow, a cutthroat, a brook, and a tiger trout That tiger trout was the cherry on top! The other thing we loved was the educational aspect Eric taught me various techniques Most of the time we fished with a dry-dropper and were catching them on the dropper We also fished with just a dry fly and caught some that way Then Eric taught me how to use a Euro-nymph rig I had a good hit on that The other technique Eric showed me was how to fish streamers I had so many hits, including some really big fish, on the streamers I finally caught one on a streamer and was so happy! Fishing on the ranch was simply amazing
5. SpringHill Suites by Marriott Salt Lake City West Valley (2-star hotel)
- Address: 3662 S 2400 W, West Valley City, UT 84119
- Phone: (801) 456-0133
- Ratings: 4.5 (156 reviews) Excellent
- Website : SpringHill Suites by Marriott Salt Lake City West Valley
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Streamlined quarters with mountain views in a casual all-suite hotel featuring an indoor pool.
About this hotel
On the grounds of Valley Fair Mall shopping center, this informal all-suite hotel with views of the Wasatch Range is less than a mile from Interstate 215, a mile from Maverik Center arena, and 9 miles from Temple Square in downtown Salt Lake City.Featuring mountain views, the streamlined suites provide Wi-Fi, flat-screen TVs and sofabeds, plus microwaves, minifridges, and tea and coffeemaking equipment.Amenities include a convenience store, as well as a 24-hour gym, an indoor pool and a hot tub. Breakfast and coin-operated laundry facilities are available, as is parking with electric charging stations.
Things You Need to Know
- Guests praised the clean, large rooms
- 14 min drive to the Henry J. Wheeler Farm
- 14 min drive to Salt Lake City International Airport
- Guests praised the friendly service
- The fitness center has weight machines and treadmills
Feedback From Real Customers
Chris Gee
We were in Salt Lake last week for my daughter’s volleyball tournament We were pleasantly surprised with both our hotel and the wonderful people working there Cold weather during spring break was not something we we’re looking forward to but our experience at SpringHill Suites West Valley was relaxing
Miguel, the general manager is a great person The ladies at the front desk always greeted us with a smile Our room was spacious and clean The workout facility was clean and adequate Breakfast was perfect for a family on the go early in the morning The location is a fairly short drive to the downtown convention center My wife and I enjoyed a few drinks across the parking lot at Pins and Brews Red Robin, Starbucks, In and Out Burger, and a DQ in the mall…we enjoyed our stay in SLC and our home base, SpringHill Suites
Jerry Zhong
Overall a solid night stay, and location is very convenient However, the breakfast was slightly disappointing: lacking a bit of varieties compared to other marriotts we’ve stayed at Also, if you arrive in an EV and is planning to use the charger at the hotel, take it with a grain of salt since both the plugs were out and I had to go to downtown to top up
Markia Lewis
We stayed here on business and we really enjoyed our stayThe staff was friendly and accommodating; they called me when my Amazon package arrived and placed us in a non pet room since I’m allergic to pet dander They provided clean extra towels, without a wait
The hotel is directly across from the mall that has one of the best movie theatres on town! We selected lounge seating and the theatre also had excellent surround sound There are also a lot of resturants within walking distance; and a bowling alley that has a full rssturant and bar, axe throwing, pool table, video games and billardsThe room was super clean!***My only major complaint, the hotel needs to offer decaf coffee This is the only Marriott hotel that I’ve stayed at, who didn’t offer decaf coffee You should offer a decaf option
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6. SpringHill Suites by Marriott Lehi at Thanksgiving Point (3-star hotel)
- Address: 2447 W Executive Pkwy, Lehi, UT 84043
- Phone: (801) 341-6970
- Ratings: 4.2 (564 reviews) Very good
- Website : SpringHill Suites by Marriott Lehi at Thanksgiving Point
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Laid-back all-suite hotel offering free Wi-Fi, parking & breakfast, plus an indoor pool & a hot tub.
About this hotel
Off Interstate 15, this casual all-suite hotel is a 4-minute walk from the Butterfly Biosphere and a 6-minute walk from the Museum of Ancient Life at Thanksgiving Point.Relaxed suites offer free Wi-Fi and flat-screen TVs, plus desks and living areas with sofabeds. All feature coffeemakers, minifridges and microwaves.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room. Other amenities include a terrace, a lobby lounge and 24/7 business center, as well as a coin-operated laundry.
Things You Need to Know
- Guests liked the clean rooms
- Walking distance to Thanksgiving Point and Butterfly Biosphere
- 10 min walk to nearest train station
- Guests liked the friendly service
- Guests mentioned hot tubs 16 times
- The fitness center has weight machines
Feedback From Real Customers
Rachel Holding
This room was spacious, clean, and well stocked of soaps, shampoos and other toiletries The outlets worked well and the trundle bed was a very comfortable couch in the room The TV was on a swivel and made it easy to see from the bed and the couch on the two sides of the room which had a small wall divider
The room was also well stocked with coffee makings and towels The breakfast in the mornings was served promptly and early They had juice, cereal, individual cartons of milk, packaged Belgian waffles, egg sausage muffins and fresh fruit The staff at the front desk was courteous and knowledgeable The parking lot was cramped in the front and dark in the back, it made it hard to find great parking The key return was easy at checkout In all a great stay for our wedding night
Jordon Hofman
You can’t ask for a better location! This hotel is right next door to Thanksgiving Point and right across the freeway from the Traverse Mountain Outlets It’s only an exit away from IKEA and ten minutes or so from the Hale Center Theatre It was perfect for our weekend getaway! The whole place was so clean and well kept
The room had two beds plus a couch with a pull out trundle It comfortably slept our family of 5 The breakfast was abundant and well stocked They even had hot breakfast sandwiches and burritos available that were great to take and go My girls loved swimming in the indoor pool and hot tub There was even a little gazebo area outside for relaxing and reading I would definitely stay here again!
Casey Swain
Great place to stay and our family loved the continental breakfast Waffles, oatmeal, fruit, egg omelet, with milk and juice There was more but I’m unable to remember it all! The room was decent there a few things like the shower curtain rod was falling off
There was also a small pool and a small hot tub Don’t let the pictures fool you! They are pretty small! But they do have a small gym which is pretty good considering other hotels only have a treadmill and a mirror!
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7. Hyatt House Salt Lake City/Sandy (3-star hotel)
- Address: 9685 Monroe St, Sandy, UT 84070
- Phone: (801) 304-5700
- Ratings: 4.5 (787 reviews) Excellent
- Website : Hyatt House Salt Lake City/Sandy
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern all-suite hotel featuring free hot breakfast, Wi-Fi & a local shuttle, plus an outdoor pool.
About this hotel
Off I-15, this contemporary extended-stay hotel is 3.7 miles from the Loveland Living Planet Aquarium, 7.1 miles from Murray City Park and 14 miles from Downtown Salt Lake City.Ranging from studios to 2-bedroom suites, the modern units feature full kitchens, separate living areas and pull-out sofas, plus flat-screen TVs, work spaces and free Wi-Fi.Freebies include parking and a local shuttle. There’s also a heated outdoor pool, a gym, and a cocktail bar serving light bites, plus a 24-hour convenience store, a business center and meeting space.
Things You Need to Know
- Guests praised the large rooms and the kitchenettes
- Guests praised the bathrooms and the showers
- 10 min drive to Cowabunga Bay Water Park
- Guests liked the friendly service
- Guests praised the restaurant
- Guests mentioned “omelettes” 26 times
- Guests praised the fitness center, which has weight machines
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Aleisya Castro
Best time me and my husband had in a long time We would recommend this place to anyone Janette was so awesome, she made us feel very welcomed and so much ALOHA at the front desk
Ingrid made some delicious burger and fries, we didn’t have to wait long at all Jose the young boy refilled the pool towels when we needed it I love this place and we would definitely come back and love to see these awesome workersFood and the pool is great
Michael Stevenson
Excellent place to stay, right along the freeway Nice breakfast, hot coffee Rooms have stoves, microwaves, and full size fridge
Large bathroom and shower We had a problem with our AC but they fixed it right away Stayed two nights, housekeeping didn’t come with new towels or anything I guess you have to ask for service when staying more than one night?
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8. Holiday Inn South Jordan – Slc South, an IHG Hotel (3-star hotel)
- Address: 10499 S Jordan Gateway, South Jordan, UT 84095
- Phone: (801) 553-1151
- Ratings: 4.5 (351 reviews) Excellent
- Website : Holiday Inn South Jordan – Slc South, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Straightforward rooms & suites in a simple property with a restaurant, a gym & an indoor pool.
About this hotel
A 5-minute walk from trains at South Jordan Station, this straightforward hotel is 2 miles from the Loveland Living Planet Aquarium and 8 miles from the Henry J. Wheeler Farm.Laid-back rooms feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add pull-out sofas, living rooms and whirlpool tubs. Room service is available. Kids age 12 and under stay at no charge with an adult.Freebies include parking and an area shuttle. There’s a relaxed restaurant/bar offering breakfast and dinner. There’s also an indoor pool, a hot tub and a gym, all available 24/7, along with a business center and a 24-hour market.
Things You Need to Know
- Guests praised the clean rooms
- 7 min drive to Cowabunga Bay Water Park
- 4 min walk to nearest train station
- Guests praised the service
- Guests mentioned restaurants 34 times
- One of the few hotels in the area with a bar
Feedback From Real Customers
Vanessa Koliver
Got here early, was denied check in at 11 but front desk didn’t even try to be accommodating It’s not like they’re at capacity — the hotel is a dead zone — there is nobody here There is a hotel just a block away, Embassy Suites, which is far superior at the same price point and was allowing early check-in
Despite making her aware of this, she told me I’d have to pay a half day rate just to get access an hour earlier Despite many friendly attempts at pleading (I told her I just quickly needed to change and wash my face to head out for a business meeting — but she didn’t care, and even went as far to ask me if I had a car… ???? I didn’t need to go kill time I needed a few minutes to prep for an important meeting)This place looks like it was renovated in the last 10 years or so, but you’ll have a very low ROI if customer service sucks In the business of hospitality, sometimes it’s in your best interests to make concessions for friendly (not overly demanding) customers, ESPECIALLY when it costs you nothing to do so I’ll have to come to South Jordan for business often but will most certainly choose the Embassy Suites over this Holiday Inn next time and will be advising my company to stay away from this place
Kristi Smith
My husband and I stayed in a one bedroom suite with a jetted tub Everything about our stay was PERFECT We arrived earlier than expected but the front desk clerk allowed us to check in an hour earlier
When we entered our suite, it was so clean and spacious The main bathroom was huge with a large (dual head) shower and relaxing bubbler tub There was also a second half bath in the living room area that was handy The bed was really comfortable, the fireplace cozy, and the tvs were HUGE The bedroom had double doors to separate the living room area which was nice to allow my early bird husband to watch tv while I slept Each room had it’s own climate control which we liked as well Everything exceeded our expectations and we really enjoyed our stay We’ve stayed in multiple hotels in the Salt Lake area and this is (by far) our favorite place to stay The overall vibe is safe and welcoming, the building orderly and clean, and you can tell that management takes their job seriously
Dionna Crofts
Rooms where clean, staff was friendlySucks there was no shuttle from the airport to hotel, but I understand people don’t want to workReason for my review: I accidentally book my hotel for the wrong day
That’s on me, whoopsI get to the hotel, the girl tells me it’s for the wrong day, but not to worry she could switch it to the night I neededI woke up this morning to a charge from the hotel (full price) for a room I was not even able to stay in I don’t even live in the same state
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Holiday Inn South Jordan – Slc South, an IHG Hotel | |
9. Residence Inn by Marriott Salt Lake City-West Jordan (3-star hotel)
- Address: 7558 S Plz Ctr Dr, West Jordan, UT 84084
- Phone: (801) 282-1800
- Ratings: 4.4 (381 reviews) Very good
- Website : Residence Inn by Marriott Salt Lake City-West Jordan
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modern quarters in a casual hotel with free Wi-Fi, breakfast & evening socials, plus an indoor pool.
About this hotel
In an area with shops and restaurants off Highway 154, this informal hotel is 6 miles from the USANA Amphitheatre and 24 miles from the Snowbird ski resort.Understated modern rooms come with free Wi-Fi and flat-screen TVs, plus kitchens and sofabeds. The 1-bedroom suites add separate living rooms.A breakfast buffet, evening socials and parking are complimentary. Other amenities include an indoor pool, a hot tub and a gym, as well as BBQ facilities, a convenience store and a coin-operated laundry.
Things You Need to Know
- Guests praised the rooms and the kitchenettes
- 12 min drive to USANA Amphitheatre
- The fitness center has weight machines
- Guests praised the indoor pool and the hot tub
Feedback From Real Customers
P Est
Beautiful property with a clean, updated feeling Check-in was quick and easy, staff was friendly This location has a larger than usual fitness facility, lobby area, pool/hot tub and probably the best hotel continental breakfast I have had
The room was nice and spacious and also clean Only a 4-star because the door to my room had definite evidence of damage to the door on the door jam (room 130) This prevented me from being able to use the deadbolt Had I been with my family instead of a business trip, I most likely would have requested a room change Guest safety should always be top priority imo I kept the room and created my own fix, see pics lol This probably won’t be the case for just about every other room I’m sure Great restaurant and shopping options all within a mile
Junior
Even with the power going out on us for 1 out of 2 days this was the best and nicest place we have stayed Extremely nice and courteous staff and really clean The mini apartment we had was so nice and COMPLEMENTARY BREAKFAST! I’ve stayed in so many hotels in salt lake and Utah county and this one is way better
Whatever you do never go to the grand America in salt lAke worst 1500 presidential suite we ever spent This place wasn’t even a fraction of that and was wayyyy better
Raven Carlson
It’s nice until you check out and get your incidental’s 261 dollars for logging on to the internet not to mention my car was broken into while I was there and my phone, my prescription glasses, my vapor and much more was stolen I had a lot of stuff in my vehicle because my house had caught fire hence the reason I was even staying there
They didn’t even try to work with me on the bill So I will never stay there again
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10. SpringHill Suites by Marriott Salt Lake City Draper (3-star hotel)
- Address: 12111 S State St, Draper, UT 84020
- Phone: (801) 572-1800
- Ratings: 4.5 (717 reviews) Excellent
- Website : SpringHill Suites by Marriott Salt Lake City Draper
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary all-suite hotel with a gym & an indoor pool, plus free Wi-Fi & hot breakfast.
About this hotel
Just off I-15, this modern all-suite hotel is 2 miles from Loveland Living Planet Aquarium and 9 miles from Thanksgiving Point garden.Contemporary suites have free Wi-Fi, iPod docks, and flat-screen TVs with premium cable channels, plus desks with ergonomic chairs, and separate living areas with pull-out sofas. All offer microwaves, minifridges and coffeemakers.Freebies include a hot breakfast buffet and parking. There’s also an indoor pool, a hot tub, an exercise room, and a patio with a fire pit. Other amenities include a convenience store, a 24/7 business center, meeting rooms and laundry facilities.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- Guests praised the kitchenettes
- Guests praised the bathrooms
- 3 min walk to Cowabunga Bay Water Park
- Guests praised the friendly service
- Guests mentioned hot tubs 11 times
- The fitness center has weight machines
- Guests praised the nightlife
Feedback From Real Customers
David Massey
Customer service is goodClose to lots of places to eatBed is comfortableDidn’t try gym or poolGood parkingShower is a bit odd You have to get wet to turn the shower on But it’s a good shower
The body wash and shampoo in the hotel smells really nice and I will be looking to get some for sureBreakfast is good…enough I hate to seem disparaging But I travel a lot I dislike fake eggs But had good meat, had some fruit, etc
Tom O
Located between highway exits across the highway from the AquariumRooms were clean and nice Small fridge, microwave and large screen TV
Next door there is the Leathernecks Bar and Grill Good place for a beer and burgerThe Black Bear is a great place for a well portioned breakfast, lunch or dinnerAbout a 10/15 minute walk there are a couple of shopping centers Everything from Kohl’s to Smith’s GroceriesThe only downside was that the location is really not that convenient for mass transit
{PFG} Professor Frankly Gaming
l spend a whole week in this hotel with my boyfriend and the rooms are clean and comfortable the bed is nice and soft and the room is nice and cool(tho you can change the temperature however you want) The only thing I would like to change is the breakfest and their options, but the scrambled egg is the best egg you will ever eat in your life
Even tho the breakfast has minor problems this hotel is a great place to stay while you explore Salt Lake City
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11. Hilton Garden Inn Lehi (3-star hotel)
- Address: 3150 Hotel Lp, Lehi, UT 84043
- Phone: (801) 341-6333
- Ratings: 4.5 (532 reviews) Excellent Eco-certified
- Website : Hilton Garden Inn Lehi
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Warm rooms, some with mountain views, in a casual hotel offering a restaurant & an indoor pool.
About this hotel
In a commercial area off Interstate 15, this informal hotel with mountain views is a mile from the Outlets at Traverse Mountain and 2 miles from Thanksgiving Point Golf Club.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers; some feature mountain views. Limited room service is available.Parking and an area shuttle are included. Other amenities consist of a laid-back restaurant, a lobby bar and a convenience store, as well as an indoor pool, a gym and coin-operated laundry facilities.
Things You Need to Know
- Guests praised the clean rooms
- Walking distance to the Museum of Ancient Life at Thanksgiving Point and Thanksgiving Point
- One of the few hotels in the area with room service
- One of the few hotels in the area with a restaurant
- Guests mentioned “Housekeeping” 10 times
- Guests liked the breakfast
- One of the few hotels in the area with a casino
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Joey Patrick
The quality staff really make the difference in this hotel Yes, the rooms are comfortable, spacious, and clean Yes, the food is the quality you’d expect out of Hilton
But, the staff goes above and beyond to make your stay enjoyable Everyone from the shuttle drivers to the desk staff are friendly and definitely exceeds expectations My only detracting comment is that the pool is super small and very noisy if multiple people are in there Still an enjoyable experience though
Steff Gorden
I would stay here again! Although it was pricey for a couple of stays it was worth it The staff took great care of me Breakfast was delicious and the rooms were a warm and welcoming stay
Rebecca in housekeeping was so sweet and after I asked her to clean my room she didn’t hesitate to go above and beyond what I asked The front desk was friendly and welcomed me with warm smiles This hotel does an amazing job!
ross langhans
Absolutely super nice people! I left a bag by the front door, and only realized it when I was a couple hundred miles from there They made sure my bag was taken care of, and had it sent to me back in Minnesota Of course I had to pay the shipping, but how great it is that the management there would go out of their way to get my bag back
On top of that, it really is a beautiful property!Thank You!!
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12. SpringHill Suites by Marriott Salt Lake City-South Jordan (2-star hotel)
- Address: 11280 River Heights Dr, South Jordan, UT 84095
- Phone: (385) 770-7200
- Ratings: 4.4 (444 reviews) Very good
- Website : SpringHill Suites by Marriott Salt Lake City-South Jordan
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed all-suite hotel featuring complimentary breakfast, plus a gym & an outdoor pool.
About this hotel
In a residential area near shopping plazas and casual dining, this relaxed all-suite hotel is 11 miles from live music at USANA Amphitheatre and 5 miles from Interstate 15.Straightforward suites offer free Wi-Fi, smart TVs, and living areas with sofabeds, plus minifridges, microwaves and coffeemakers.Parking and hot breakfast are complimentary. Other amenities include an outdoor pool with a hot tub, as well as a fitness center and a convenience store. Coin-operated laundry facilities are on-site.
Things You Need to Know
- Guests liked the rooms
- 8 min drive to Wardle Fields Regional Park
- Some guests disliked the bathrooms
- Guests liked the service
- Guests liked the restaurant
- Guests mentioned hot tubs 11 times
- The fitness center has free weights
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Janet Keen
I had stayed here previously and thought it was great Unfortunately not so much this time First, they gave me the wrong room and I had to move to another
The reading lamp over the bed was broken and hanging by a wire (I have a picture) There was a shirt left by a previous guest (I assume) on top of the blankets in the closet (I have a picture of this too) The entire room felt dirt and definitely needed a good dusting everywhere I went out and bought some cleaning supplies The bedding was too small for the bed and pillows I also went out and bought a blanket so I knew it had not been used I was there from Thursday- to Monday No housekeeping When I did go down to get some towels, the staff was too busy talking in the dining area to even notice I’ve always liked Marriott but maybe it’s time to change
David Massey
Good hotel Quiet Easy access
The rooms were clean, the staff were friendly Modern vibeHad a terrific shower setupThe pool/hot tub are located outside Everyone driving by, working out or at the mental facility next door can see you So your Uber safeBreakfast was on par with the usual mid level breakfast: fake eggs, fake bacon Sometimes fake sausage They did have a potato/sausage thing one morning that was goodFor the hotel: great stay I would suggest…removing the bucket of drinks that has a sign that says Grab a Bite and Beverageit seems like this is complimentary I assume it’s happened in the past because you have a sub-sign that says not complimentary It just serves no real purpose and adds un-needed complications
Morgan Evans
The room was not clean, all the surfaces were dirty, hand prints in the bathroom, white crusty substance all over the couch and ottoman, dirt and hair in all the corners I found a bug in the bed The staff refused to clean my room even after kindly asking for service and informing them of the bug in the bed
They won’t clean your room until your 5th night, no exceptions!!!! Doesn’t appear they clean the rooms period!! Also the walls and floors are thin You can hear every footfall all around you even with the tv on Don’t spend your money here!!!
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13. Home2 Suites by Hilton Salt Lake City/South Jordan, UT (3-star hotel)
- Address: 10704 S River Front Pkwy, South Jordan, UT 84095
- Phone: (801) 446-8800
- Ratings: 4.4 (604 reviews) Very good Eco-certified
- Website : Home2 Suites by Hilton Salt Lake City/South Jordan, UT
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warm suites with kitchenettes in a contemporary hotel offering a gym & a pool, plus free breakfast.
About this hotel
Set in the River Front Parkway Corporate Center, this modern all-suite hotel is 3 miles from Loveland Living Planet Aquarium and 21 miles from Salt Lake City International Airport.Warm 1-bedroom suites with a contemporary vibe offer free Wi-Fi, 42-inch flat-screen TVs and kitchenettes, as well as living rooms with pull-out sofas.Complimentary amenities include parking and a breakfast buffet served in a bright dining area. There’s an indoor pool and a gym. There’s also a coin-operated laundry.
Things You Need to Know
- Guests praised the clean rooms and the kitchenettes
- 8 min drive to Loveland Living Planet Aquarium
- Guests praised the friendly service
- Guests mentioned microwaves 10 times
- Guests praised the fitness center
- One of the few hotels in the area with a casino
- Guests liked the indoor pool
Feedback From Real Customers
Mike Price
Good, not great We’ve been here a few times now The first times it seemed very noisy, as far as other guests
Our most recent visit we were on the top floor and right next to the elevators I was a little worried about noise from the mechanical room, but we never heard it This was definitely our quietest experience so farThe staff was always incredibly friendly and helpful, and our room was very clean The kitchenette is a nice touch at this hotel chain and came in handy with a baby using bottlesThe location is a little odd and isn’t accessible directly from a road, you have to drive to the back corner of a parking lot Otherwise the location is nice and quietThe breakfast is sub par I’ve had much better breakfasts at much cheaper hotels You’re basically restricted to either microwaved frozen breakfast sandwiches (I could only handle a few bites of mine), a waffle station, oatmeal, or typical cold hotel breakfast fare, and even then their selection of fruit was underwhelming, as were their other cold food offerings In an effort to be fancy and modern they laid out their breakfast area in a really confusing, counter intuitive way
Emily Coleman
I was reading the reviews before I booked a room here, not going to lie I was a little worried After saying for 3 days I was very surprised Everyone working was super friendly and very helpful
The room smelled really good throughout the entire trip, although the hallways did kinda smell like pot/cigarettes, if you’re in the hallway for a short period of time, it wasn’t really bothersome The room was decent, very big and had everything you need, BUT the room was kinda falling apart: wallpaper in the bathroom was peeling, mildew was on ceiling, you can tell there was water damage also on the ceiling, and the bathroom hook was broken so when I placed my towel it fell off that seems like a lot of issues but it really wasn’t I didn’t mind it too much because everything else in the room made up for it I just figured I would leave it in a review so it is made aware The shower was perfect, nice water pressure and stays hot The pool was probably the best part about this hotel, the water was warm and I’m not sure what they use but it wasn’t chlorine which is amazing! I would recommend staying here because its a decent price for what you get
Fred CD
Very clean! Rooms are truly fully functional complete with a dishwasher a real refrigerator along with anything else you might need at of the kitchen including plates and forks Only drawbacks where when I checked in at midnight my keys did not work I was informed by the front desk guy that the key maker was not working so we did the digital key on my phone but that work sporadically Very unfriendly front desk girl as well when I came down the next morning to see if I could get a regular key I did not hear good morning did not see a smile on her face she actually looked like she didn’t want to be there
Breakfast ends at 9am which seems early compared to most hotels that the breakfast ends at 10 am
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14. Hyatt Place Salt Lake City/Cottonwood (3-star hotel)
- Address: 3090 6200 S, Salt Lake City, UT 84121
- Phone: (801) 890-1280
- Ratings: 4.4 (674 reviews) Very good
- Website : Hyatt Place Salt Lake City/Cottonwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary hotel featuring a cafe/bar, as well as an outdoor pool & a 24-hour gym.
About this hotel
Offering views of Wasatch Mountain, this informal, contemporary hotel off Interstate 215 is 10 miles from downtown Salt Lake City.The bright rooms come with separate living areas with pull-out sofas, plus flat-screen TVs, coffeemakers and minifridges. Suites add kitchenettes.Parking is complimentary. Additional amenities include an outdoor pool, a 24/7 fitness center, a 24-hour convenience store and a cafe/bar. There’s also a business center and meeting space. Hot breakfast is available (fee).
Things You Need to Know
- The rooms have TVs
- 8 min drive to the Henry J. Wheeler Farm
- Guests praised the friendly service
- Guests praised the restaurant
- Guests mentioned “canyons” 11 times
- Guests praised the views
- Guests praised the fitness center, which has weight machines
Feedback From Real Customers
Amy K
We had a really nice quick stay here The room was immaculate and had a mini fridge, which I always love Towels were soft, bed was comfortable
I unfortunately had to rush out before breakfast, but the amenities looked great There is a staffed hotel bar that runs late into the evening This would be a great place for people wanting quick access to Big Cottonwood Canyon There are plenty of dining options nearby
Mel Davis
I would have given this hotel a better review other than other guests and servicesWe did show up 10 minutes early for check in and waited about an hour We were told we would be told when our room was ready
No one came and told us until we got up and asked again Our room was ready, but at least the staff was friendly and apologized And we didn’t need to rush normally but needed to check in asap to do our other reserved activity that eveningAbout 3 am we had people yelling at eachother on the 3rd floor plus other things The rooms are so clean and comfortable, but the walls must be thin and we could hear everyone around us like they were in the room with us Again super late and woke both me and my partner up It really soured our visit as people should have some respect to the hotel rules of quiet time
Jess Lewis
Beautiful hotel! My biggest concern is that we asked for adjoining rooms and they gave one of our rooms away They did give is a $20 discount, but the adjoining rooms is why we picked Hyatt Place Other then that my only complaint is the rock hard funky pillows
Delicious complementary breakfast
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15. Courtyard by Marriott Salt Lake City Sandy (3-star hotel)
- Address: 10701 Holiday Park Dr, Sandy, UT 84070
- Phone: (801) 571-3600
- Ratings: 4.5 (467 reviews) Excellent
- Website : Courtyard by Marriott Salt Lake City Sandy
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with an indoor pool & an American restaurant, plus free WiFi & parking.
About this hotel
This modern hotel between Interstate 15 and Highway 89 is a 4-minute walk from the South Towne Center mall and an 11.8-mile drive from the Snowbird Ski & Summer Resort.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Some rooms feature whirlpool tubs, while suites offer separate living areas.Social spaces include a living room-style lobby, a picnic area and an American restaurant serving breakfast, dinner and Starbucks coffee. Other amenities include an indoor pool and an exercise room, plus a business center, 5 meeting rooms and free parking.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 6 min drive to Cowabunga Bay Water Park
- Guests praised the friendly service
- Guests mentioned lobbies 13 times
- Guests mentioned “Bistro” 11 times
- The fitness center has weight machines
- Guests praised the indoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Chris Danielson
I often stay at this property when in town for business The staff has been great since day one and treat me like family Our company booked a meeting room for a few days and had several team members staying on property
The entire stay went off without a hitch and Jeffrey was amazing and took great care of us He was always available and whenever we needed something he was there If you are in town I highly recommend this facility for hotel or meeting needs
Andres Sanchez
This place is incredible Every time I walk through that front door I’m greeted by amazing and professional individuals From day one the supervisor “Hope” was accommodating and could probably give a seminar on customer service
I’ve stayed at this specific hotel for about a month and Spencer at the front desk was able to answer every question about the area and point me in the right direction with confidence Overall I hope to come back to this hotel in the near future The employees make establishment a great place to stay and that is why I can confidently give this place 5 star rating
K Condo
Negatives
Downstairs was newly remodeled But rooms didnt not match the nice lobby Room felt like it was another older hotel it ruined the cool vibe you got from the lobby Would not recommend for the price we paid No microwave No continental breakfastPositivesGreat outdoor area and pool Starbucks is a perk Ok parking Near mall and lost of shopping Beautiful lobby Nice staff
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16. Residence Inn by Marriott Salt Lake City Sandy (3-star hotel)
- Address: 270 W 10000 S, Sandy, UT 84070
- Phone: (801) 561-5005
- Ratings: 4.5 (722 reviews) Excellent
- Website : Residence Inn by Marriott Salt Lake City Sandy
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed extended-stay hotel with classic suites & an indoor pool, plus free Wi-Fi & hot breakfast.
About this hotel
This relaxed extended-stay hotel is 1.3 miles from Rio Tinto Stadium and 3.2 miles from Loveland Living Planet Aquarium.The traditional studios come with fully equipped kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs with premium cable channels. Suites add separate living areas and additional TVs.Freebies include hot breakfast, weekday evening socials and parking. There’s also a grocery delivery service, a 24/7 convenience store and a BBQ area. Other amenities include an indoor pool, a whirlpool tub, a gym and a sports court, plus a business center, meeting space and coin-operated laundry facilities.
Things You Need to Know
- Guests praised the clean rooms and the kitchenettes
- 9 min drive to Loveland Living Planet Aquarium
- One of the few hotels in the area with room service
- Guests praised the friendly service
- Guests mentioned “Basketball court” 10 times
- Guests liked the indoor pool and the hot tub
Feedback From Real Customers
Jamila A. Cappert
The Guest Services we’re very welcoming Coming from out of state for surgery for my 9 year old They where very Accommodating they even gave us an entire bag of Ice for him so we could make Ice packs
The rooms are extremely clean the housekeeping was also helpful The breakfast was hot food like waffles, sausage & eggs that was good and helpful when you’re on A budget for Travel The location is great target is right across the street You have tons of restaurants you’ll love it if you’re A foodie especially The indoor pool is huge! It was so enjoyable and warm They also have A cool basketball court There very family friendly and pet friendly I highly recommend this location for any Travel reason
Jessica Beard
I was a bit disappointed with this stay Hotel staff was friendly and the faculty is not outdated but our room was not cleaned well All the air vents were heavily dusty, a lot of crumbs and dirt swept under the edge of our kitchenette cabinets, bathtub had soap scum in all corners and our room smelled like someone’s Asian left overs when we walked in
Breakfast was mediocre overall (waffles were awesome) but it’s a “free” breakfast so what do you expect The ladies managing breakfast were nice and very helpful The pool was okay for a short time but was over chlorinated causing our eyes to burn while sitting in the pool room Our kids had fun and we had plenty of space I may look somewhere else in the future
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17. La Quinta Inn & Suites by Wyndham South Jordan (2-star hotel)
- Address: 511 S Jordan Pkwy, South Jordan, UT 84095
- Phone: (385) 448-8000
- Ratings: 4.3 (634 reviews) Very good
- Website : La Quinta Inn & Suites by Wyndham South Jordan
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Laid-back hotel offering free breakfast & Wi-Fi, plus an indoor pool, a gym & meeting facilities.
About this hotel
Surrounded by skiing areas off I-15, this casual hotel is 2 miles from Loveland Living Planet Aquarium and 3 miles from Cowabunga Bay Water Park.Relaxed, warm rooms offer free Wi-Fi, flat-screen TVs and coffeemakers, along with microwaves and minifridges.Continental breakfast is complimentary. Other amenities include an indoor pool, a spa and a gym, as well as a business center and meeting rooms.
Things You Need to Know
- Guests liked the large rooms and praised the beds
- 7 min drive to Loveland Living Planet Aquarium
- 15 min walk to nearest train station
- Guests mentioned lobbies 18 times
- Guests praised the indoor pool and the hot tub
Feedback From Real Customers
Kim Ianora
Nice looking from the outside but they cheaped out on the thin walls & floors Do yourself a favor if you stay here and only stay on the top floor The people above us apparently had a child’s “birthday party” from 12pm-10pm
We called around 8pm because we could not take the banging and jumping anymore We were told they should be finishing up soon 10pm comes around and the noise has not stopped I mean this was so loud I thought they had to be doing this on purpose there is no way people normally stomp like this for hours Called the front desk again and was told (with an attitude) that she would call them Finally it stopped around 11pm The bed wasn’t very comfortable and the sheets felt old and scratchy The room & bathroom were clean and the room itself was very big and spacious This place has a lot of potential but it seems like they cheap out on the important things I do like that they are dog friendly & the location was good for us to get to snowbird WARNING: The staff & most of the clientele were not wearing masks, If you feel safer with masks this is not the place for you!
Cesar Ladron De Guevara
I will give this La Quinta Hotel the maximum starts Here are some remarks, clean, well illuminated, modern design, good customer service, room service every day no BS Special remarks, quiet place!!! Recommendations: need more work on the breakfast, it is always the same and over greasy
Excellent for families, an exceptional place if you are working locally and you want a place where you can rest and have a pleasant time
Amber Regan
We stay here about once a year just to be closer to some activities This time, we stayed in room 218 on 5/6-5/8 very close to the elevator Not only were the walls and ceiling incredibly thin and the shutting of other residents door’s loud enough to shake our door and wake us up at 6am every day, but our door didn’t fully lock
Upon leaving the room, we would have to pull the door for it to shut all the way also which didn’t feel very safe considering my husband was the one to always remember to do thatWhen we first arrived, there was a used cleaning towel on the couch and a child’s snap-braceletThe dust in the room was almost unbearable, specifically on the desk I would leave my iPad there for the day while we were out and about and it was sickly coveredThe room in general has several damages The water pressure was weak in the showerWe enjoy staying here but this visit wasn’t the same as all our others We didn’t change rooms just because we were out all day anyway This room needs attention and we are disappointedThankfully, service at the front desk is always amazing and the employees are incredibly kind
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18. Homewood Suites by Hilton Salt Lake City Draper (3-star hotel)
- Address: 473 W 13490 S, Draper, UT 84020
- Phone: (801) 509-7000
- Ratings: 4.4 (607 reviews) Very good Eco-certified
- Website : Homewood Suites by Hilton Salt Lake City Draper
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern suites with kitchens in a relaxed hotel offering an indoor pool, a gym & free breakfast.
About this hotel
This informal all-suite hotel offering distant views of the Wasatch Mountains is a mile from Interstate 15 and 4 miles from the Loveland Living Planet Aquarium.Understated, modern suites provide complimentary Wi-Fi, HDTVs, kitchens and sofabeds; some have mountain views. Upgraded 1-bedroom suites come with living rooms.Freebies include parking, regular evening socials and grocery shopping service, plus a hot breakfast buffet served in an airy dining room that features floor-to-ceiling windows. There’s an indoor pool, a hot tub and a fitness room, as well as a terrace with a fireplace.
Things You Need to Know
- Guests praised the kitchenettes
- 8 min drive to Loveland Living Planet Aquarium
- Guests liked the large rooms but some complained about the beds
Feedback From Real Customers
Jannette G
We stayed one night Very clean room on the second floor It’s a new building so everything is in great condition
Check in was easy and fast My kids enjoyed the pool and complimentary breakfast Some options were cereal, oatmeal, pastries, eggs and sausage The only issue I had was having to pay for parking , $7/day There was nothing special about parking, not even covered/gated parking
Ariana Mas
Taylor and Lane are spectacular! They truly are the definition of customer care and what every front desk staff should strive to be I had a small issue but they were so helpful and put me at ease that all would be ok and it was thanks to their assistance One of the supervisor ladies was not so helpful or friendly
Probably one of those promotions for the amount of time with the company not based on merit because she acts like she does not have to do anything for anyone I’m just happy I did not have to deal with her much Overall my stay was wonderful I only had to deal with supervisor grumpy pants when I was leaving but it was very unprofessional of her to yell at my daughter Noone should ever yell at a child especially if he/she are not their ownBreakfast was great except for the last day the oven blew up so they did not have hot breakfast but the kitchen staff were so sweet and loaded us up on fruit and yogurtIf you are one of those who prefer a hotel within walking distance to a store or shops this is not it but it’s a short drive like 5 minutes to a 711 Rooms are beautiful spacious and modern Cleaning staff are generous with towels and kitchen supplies I was very happy wish I could have stayed longer Thank you Lane and Taylor!
Christine Myers
Might want to clean the vents in bathroom once in awhile They charge for parking
why??? I understand downtown hotels where parking is limited but here I don’t understand I was taking a shower and discovered the conditioner bottle was empty If you are a woman you understand how annoying it is not to be able to condition my hair The bottles are locked to the shower wall so I couldn’t even tip it upside down to get any little amount Mattress are not comfortable Breakfast was disappointing So at 7:15am breakfast items not being warm doesn’t make sense I understand at 9:50am why they might have gone coldThe positives are that the room was really large and it has a good kitchen
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