17 Best 5 star hotels in South Park Township, PA (2022)

Jerry Dangler

Rooms are nice, lobby is nice location is convenient Parking lot kept free of snow Breakfast could use some improvements

Very little selection Front desk staff was 50/50 The woman There my first two nights was fantastic Friendly and engaging, recommended good places to eat and steered me away from others Always with good information backing her selection The little “butterfly” the third night was not so good Had a bit of a foul mouth and seemed to be a political correctness/social justice hire Thankfully, he was not my first impression

Shawn Turberville

Let start off by saying that this Hotel is probably the nicest I’ve stayed in on my travels with my job The people always are positive, super helpful, amazing personalities My roommate and I didn’t have a working fridge…

most people would be like okay deal with it…not this staff!!! They went out of their way and brought us a fridge…hooked it up…double checked it and asked us if we needed anything else I say all that to say this…I’m not sure if he’s the maintenance guy or if he’s just someone who helps out but I gotta give a huge shout to Gary ( don’t shoot me if I misspelled it) Gary always had a positive word to say every morning Always had a smile to bring to the early start of the day Amazing conversation when ever we had I was stranded there by my old company…after almost two hours of trying to figure out how I was going to make my bus on time to go home…Gary the God sent helped me out If there is anyone we can take life lessons from…it’s this amazing hotel staff…with great service comes amazing people…Thank you so much Fairfield Inn and suites I most definitely will be returning to this brand and possibly this location!

Craig S. Nicholas

I will rarely write a bad review, but this hotel deserves recognition I typically stay in hotels 50-60 nights a year and I can’t remember a more dissatisfying experience I normally stay at the Holiday Inn which is right in front of this hotel, but decided to try something different this trip

Both hotels share a similar price and ratings but what a difference in service I expect much more from a Marriot property I will start with the good My room was relatively clean, that’s where the good endsFirst disappointment: Coffee, it was so weak and tasteless that you could see clearly through it It was like they used half the amount of coffee grounds as you were supposed toSecond: Breakfast, very limited choices Everything was the cheapest you could buy They did not even have butter for the Bagels or wafflesThird: Business Center, no privacy, old slow computer The printer only worked sporadicallyFourth: The property felt rundown When the microwave didn’t work I was told you have to slam the door because it was old and needed to be replaced The refrigerator was tiny and did not have a freezer compartment, again CHEAP The TV was old and small and the remote was difficult to operate Poor insulation, could clearly hear the occupants in the room above me The AC/Heating unit was unreliable, I had to put it at 82 degrees just to keep it warm enough to stay in It was probably off by 10-15 degreesFifth and WORST: Housekeeping Monday afternoon when I got back to my room nothing was touched! When I went to the front desk to inquire I was told it was on request because of COVID I am tired of businesses using COVID as an excuse for poor service, and there was nothing to indicate that this was the case, it was not in the listing, I was not told this on check-in, and there was no signage to indicate this I requested my room be serviced The next day they replaced the towels but did not even bother to make the bed, or replace anything The next day nothing, I once again requested service and when I got back to my room the next afternoon the bed was made, towels were replaced but the overflowing garbage’s were not emptied and nothing else was replacedI am sure I missed something, but you get the pointOut of the 5 nights I stayed there not 1 day went by where things went as they were supposed to I understand that mistakes are made and not any 1 of these issues would make me want to leave a review such as this but when you add them up it’s a lot of disappointment and aggravation which as a business traveler I do not needMy advice is this: Do yourself a favor and do NOT stay at this hotel!