5 star hotels in South Pasadena, CA
1. Best Western Pasadena Royale Inn & Suites (3-star hotel)
- Address: 3600 E Colorado Blvd, Pasadena, CA 91107
- Phone: (626) 793-0950
- Ratings: 4.2 (575 reviews) Very good
- Website : Best Western Pasadena Royale Inn & Suites
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Low-key quarters in an unpretentious hotel with an outdoor pool & hot tub, plus free breakfast.
About this hotel
Less than a mile from I-210, this unpretentious hotel is 16 miles from concerts and sports events at the Staples Center. It’s 5 miles from Pasadena Convention Center, and the galleries and museums in Old Pasadena.Straightforward rooms come with free high-speed Internet access and flat-screen TVs, as well as minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas.Continental breakfast and parking are complimentary. There’s also an outdoor pool and hot tub.
Things You Need to Know
- Guests liked the clean rooms
- 5 min drive to the Los Angeles County Arboretum and Botanic Garden
- 13 min walk to nearest transit
- Guests praised the service
- Guests praised the restaurant
- Guests praised the breakfast
Feedback From Real Customers
Greg Bennett
The internet was very slow, but everything else was great Easy parking, nice rooms, easy access to the city, good hot breakfastSolis (spelling?) was amazing! We ate breakfast all 3 mornings and she was just so friendly and welcoming to me and my family
We couldn’t help but be in a good mood during and after breakfast She asked about our trip and gave us some tips for the beach and things to do Sometimes hotel staff can be cranky and she was the furthest thing from that I had a great stay and she made it even better!
David Barrio
Reasonable and standard rooms Has two closets for the 2 queen bed Towels are small, and thin
Toilet is powerful but loud AC works well, but make sure to move the curtains behind it so that the cold reaches the room Beds comfortable, but if you have people getting up a lot at night it will make noise Never heard neighbors, so I assume that the walls are fairly soundproof Never heard the freewayBreakfast was pretty good, standard continental stuff Eggs a little too salty Very nice breakfast attendant Not many locations to walk to Has a pool, but I never used itOverall an above average hotel, and I would recommend it
Leslie Spencer
If you’ve been in Southern California this last week of June, you know how horrifically hot it’s been Unfortunately, the power had gone out two days in a row in Altadena, and I couldn’t take the heat/lack of electricity anymore Especially since the outage repair had no definite end in sight
Rather than remain cranky, I opted for some self care and booked a last-minute room at the Best Western Pasadena Royale Inn & Suites Check-in was smooth and my room was clean and comfortable I swam in the sparkling clean pool for the remaining hour it was open Beyond grateful for cold, effective air conditioning, I slept peacefully the entire nightBreakfast service was what made my experience at the Best Western stellar Elise was on duty, and she is extraordinary Her enthusiasm, attentiveness, positivity and friendliness is absolutely genuine You can tell she enjoys interacting with the guests In fact, all the staff I encountered went out of their way to ensure I had a good experienceThank you, Best Western, for helping me cool off, relax, sleep well and smile the next day
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2. Fairfield Inn & Suites by Marriott Los Angeles Rosemead (2-star hotel)
- Address: 705 San Gabriel Blvd, Rosemead, CA 91770
- Phone: (323) 726-1111
- Ratings: 4.3 (370 reviews) Very good
- Website : Fairfield Inn & Suites by Marriott Los Angeles Rosemead
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Casual hotel offering a hot tub, a gym & an outdoor pool, plus free breakfast, parking & Wi-Fi.
About this hotel
This unpretentious hotel is 5 miles from San Gabriel Mission, 4 miles from Pio Pico State Historic Park and 3 miles from the American Military Museum.Laid-back rooms and suites feature free Wi-Fi, flat-screen TVs and minifridges, plus microwaves and en suite bathrooms. Some have balconies and/or separate living areas with pull-out sofas.Complimentary perks include breakfast and parking. Other amenities consist of a gym, an outdoor pool and a hot tub. There’s also coin-operated laundry facilities, a furnished patio and a convenience shop.
Things You Need to Know
- Guests praised the rooms, which have kitchenettes
- The rooms have microwaves and coffee makers
- 14 min drive to the Santa Monica Museum of Art
- Guests praised the service
- One of the few hotels in the area with a restaurant
- Guests praised the breakfast
- One of the few hotels in the area with a fitness center
- One of the few hotels in the area with a pool
Feedback From Real Customers
Eric L
We travel quite a lot and normally stay at Marriott properties We recently traveled to Los Angeles and stayed at the Fairfield Inn and Suites in Rosemead Our room and the entire hotel was extremely clean and very quiet
The staff were extremely helpful especially Irene who assisted with our check-out, Sergio who welcomed us upon our late arrival, and I believe Natasha who we called requesting a quiet room further from elevators and with a pool view as opposed to street view Everyone of these three were extremely friendly, helpful and welcoming We would certainly stay here again when traveling to LA
Alicia Randolph
Stayed here to do somecollege visits Basically we slept here and ate the breakfast
Hotel was clean Staff was friendly and helpful Gym was clean and had water and towels Typical gym for hotel like this 4 cardio machines and some dumbells up to like 50 lb and a multipurpose bench The breakfast was decent There was enough there to get the job done My only complaint is the shower in our room sprayed water everywhere and I mean it hit almost every spot in that bathroom I was worried about us slipping on the floor so I covered the floor in towels Other than that no complaints
Lin Simon
The reception is responsive and welcoming However, the room is outdated No A/C controller
The TV is not smart one, so the picture quality is awful The jacuzzi seems to be broken It is very cold when night Daily parking is $10 And I don’t see any representatives coming here to respond to cutomers’ feedbacks So, very disapponted Only 1 star
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3. The Westin Pasadena (4-star hotel)
- Address: 191 N Los Robles Ave, Pasadena, CA 91101
- Phone: (626) 792-2727
- Ratings: 4.3 (1975 reviews) Very good
- Website : The Westin Pasadena
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Polished property offering a gym, an indoor pool & a Californian restaurant, plus 29 meeting rooms.
About this hotel
This upscale hotel is a 4-minute walk from the Pasadena Museum of California Art, 9 minutes’ walk from the Pasadena Civic Auditorium and 2.7 miles from Rose Bowl stadium.Classy rooms feature contemporary furnishings, work desks and coffeemakers, along with flat-screen TVs and Wi-Fi (fee). Upgraded rooms feature balconies and pull-out sofas. In-room spa treatments are available (fee).Amenities include a heated outdoor pool and an exercise room. There’s a lobby bar serving snacks, plus a health-focused restaurant offering Californian cuisine on a shaded terrace. Business facilities include 29 meeting/events rooms and a business center.
Things You Need to Know
- Guests liked the beds but some complained about the kitchenettes
- 6 min drive to the Norton Simon Museum
- Guests praised the views
- Guests praised the fitness center
- Guests praised the outdoor pool
- One of the few hotels in the area with a spa
Feedback From Real Customers
Nicole
Had a wonderful stay here My room (executive king with daybed) was up to date, clean, and comfortable There was a great view, and a useful shade system to filter or block the sun
Room layout was spacious and convenient for work, and the bathroom had plenty of counter space There’s a lovely courtyard where you can sit outside with a fire pit at night There are also nice indoor common areas 10-15 min walk from great restaurants and Old Pasadena Will definitely stay again
Kirk Robinson
Stayed for a weekend, it was a decent experienceHad a couple rooms booked, so the connecting room was great Beds comfortable, mini fridge was useful for storing stuff
Rooftop pool was alright not very deep and felt surrounded by concrete so not really much ambiance That said, the kids had a great time cooling off and if you can snag one of the cabana style areas all the better Gym was pretty nice here too a couple Peloton bikes too 🚲I wouldn’t go out of my way to stay here, but it was a decent stay
David Adams
We really enjoyed our stay However, there were a couple of issues The restroom has no exhaust fan, and the AC won’t cool below 76 degrees
Even when the thermostat is set lower it clicks off well above the set temperature The windows are also thin and you can hear people talking on the street even 8 floors upThat said, the staff was very friendly, the location beautiful, and the pool and gym were excellent
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4. GreenTree Inn & Suites Alhambra, Los Angeles (2-star hotel)
- Address: 2499 W Main St, Alhambra, CA 91801
- Phone: (626) 284-8498
- Ratings: 4.2 (528 reviews) Very good
- Website : GreenTree Inn & Suites Alhambra, Los Angeles
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed rooms in a humble hotel featuring free breakfast & Wi-Fi, plus an outdoor pool.
About this hotel
On a major thoroughfare in a commercial area, this modest hotel is 2 miles from I-10 and 4 miles from the 18th-century Mission San Gabriel Arcángel.Relaxed rooms with sofas feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers; some have balconies. Upgraded rooms add whirlpool tubs.Continental breakfast and parking are free. There’s also an outdoor pool and a convenience store.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 13 min drive to the Huntington Library
- Guests praised the friendly service
- Guests mentioned lobbies 20 times
- Guests praised the breakfast
- One of the few hotels in the area with an outdoor pool
- Guests praised the bar
Feedback From Real Customers
Ray Collins
Excellent stay! The staff is super friendly and helpful The lobby has a cool zen vibe with several tables to chill The rooms are spacious, very clean and super comfortable
They do a lot of little things that make this a special place Bath mat, laundry hamper, great soaps and lotions, cool decorations all around, just feels like the owners really care about their guestsLocation was great for us, easy to get on the 10 freeway, or just drive down Huntington to LA or PasadenaThe price was super, definitely the best value aroundThank you Spencer, Lydia, Jessica, Randy, and the rest of the fantastic staff!I can’t wait to stay here again!
Jacqueline Herdman
I was pleasantly surprised by this hotel! Rooms were spacious and clean, and the bed was comfortable I always wipe down rooms with Clorox wipes, and I was really pleased to have all my wiped come away clean! Water pressure was great, and the AC worked perfectly I was staying while my SO was at Alhambra Hospital and was happy with how centrally located hotel is to the hospital, stores and food
And their free breakfast was fantastic!!! Thank you for a great stay!
Larry Nelson
We had a concert at the Rose Bowl, and a friend recommended this hotel for us to stay atAt 1sr we were concerned about the distance, but was pleasantly surprised how easy it was to get there from hereThe hotel staff was amazing, very friendly and helpful
The rooms were large and cleanOur room on the top floor, had a small fridge and microwaveThe bed was comfortable and everything look clean, even after checking closelyOur room was quiet from road and other guest even though we faced the streetOur room even had a small balcony, while no chairs to sit on, it was nice in May to open, turn off the A/C and let the fresh cool afternoon/evening air inThey did have free personal items downstairs if need at the front desk (Razors and such)The pool was clean and cold, not heated, but that didn’t bother usThe breakfast is the normal items you’d see at any motel nowadaysOverall al great place to stay
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5. Hilton Pasadena (3-star hotel)
- Address: 168 S Los Robles Ave, Pasadena, CA 91101
- Phone: (626) 577-1000
- Ratings: 4.3 (2071 reviews) Very good Eco-certified
- Website : Hilton Pasadena
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary hotel with an outdoor pool, fitness center, eatery & free area shuttle.
About this hotel
This contemporary hotel, off Interstates 210 and 710, is a 5-minute walk from the Pasadena Convention Center and 2.6 miles from Rose Bowl Stadium.All rooms (some with views of the San Gabriel Mountains) offer classic decor and custom-designed beds, plus 42-inch flat-screen TVs and WiFi (fee). Suites add separate living areas.Amenities include a Californian restaurant, coffee shop and lobby lounge, plus a heated outdoor pool, hot tub and 24/7 fitness center. There’s also a business center, 28,000 sq ft of meeting space and a free area shuttle.
Things You Need to Know
- Guests praised the clean rooms, which have minibars
- Some guests complained about the bathrooms
- 7 min drive to the Huntington Library
- One of the few hotels in the area with room service
- Guests praised the Californian restaurant
- Guests mentioned lobbies 43 times
- Guests praised the breakfast
Feedback From Real Customers
Craig Wallace
Very comfortable rooms with excellent service overall The only reason why I did not give 5 stars is because when we checked in the room had not been cleaned properly There was spilled rice on the carpet and a light bulb missing in a lamp
This was promptly fixed but it makes one wonder about attention to detail as this is not a cheap hotel For the rest of our stay the housekeeping was excellent We found the valet service quite fast and enjoyed the restaurant for breakfast
Aron Hughes
If you are visiting the LA area and are looking for a safe and comfortable stay than this is a solid optionYou are going to get the amenities that you need (unless you need dry cleaning on Memorial Day weekend)The rooms were standard with a mostly clean facilities
The bed and pillows were not the most comfortableStaying here requires you to Valet park your car every time which can get annoying if you are in and out like we wereThe restaurant serves basics for high prices and it would be beneficial to go out for breakfast or dinnerAlthough they state the coffee cart is open at 6, we were unable to get coffee in the morning before heading to DisneylandMy suggestion would be stay here if you need a comfortable and affordable option
Lauree martin
This Hilton might be the worst Hilton you can stay at The hotel is loud, dirty, and has homeless people hanging out inside The staff is some of the rudest people I have ever experienced at any hotel
The rooms are old, dirty, and small; you can hear everything outside your room all night The breakfast that was once free now is not, the valet is expensive, and it takes about 45min to get your car I’ve had better experiences at a Motel 6 Save your time and money and stay anyplace but here
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6. Courtyard by Marriott Los Angeles Pasadena/Old Town (3-star hotel)
- Address: 180 N Fair Oaks Ave, Pasadena, CA 91103
- Phone: (626) 403-7600
- Ratings: 4.2 (1418 reviews) Very good
- Website : Courtyard by Marriott Los Angeles Pasadena/Old Town
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modern hotel with an on-site restaurant, a courtyard & an outdoor pool, plus free WiFi.
About this hotel
Off Interstates 210 and 710, this modern hotel is a 4-minute walk from Pasadena Memorial Park and a 9-minute walk from shopping and dining at Paseo Colorado.Contemporary rooms offer free WiFi and TVs, plus desks, microwaves, minifridges and coffeemakers. Some rooms feature pull-out sofas or whirlpool tubs, and suites add living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center and 9 meeting rooms, including a ballroom. Other amenities include an outdoor pool and an exercise room.
Things You Need to Know
- 15 min walk to the Norton Simon Museum
- Some guests complained about the air conditioning
- Some guests complained about the bathrooms
- Guests praised the professional service, which has a concierge
- Guests liked the lobby, mentioned 61 times in reviews
- The fitness center has elliptical machines and treadmills
- Guests liked the nightlife
Feedback From Real Customers
শরিফ রাজ
I’m only giving one star because I can’t give zero My entire stay at this hotel was terrible from start to end When we first arrived we were given a room that was not cleaned
We walked in and the room was turned upside down The new room we were given was across from a gas station so it was loud all night We were told we have to request 24hrs prior for our room to be cleaned or towels I scheduled for fresh towels and never received them When I called to inquire I was told we were never added to the list The rooms were poorly light The air conditioner also broke in the middle of the night All of these combined made the hotel stay bad However the icing on the cake was when someone came into my room without permission Our suitcases were ransacked Personal items pulled out Jewelry gone through and $100 stolen I immediately reported this to the front desk A “report” was taken and I was told to expect a follow up call Saturday When I called to follow up the manager on duty had no idea of my complaint and I now I have to wait until Monday for the general manager to investigate The hotel employees are thieves and the management is awful A trip ruined by their lack of service Never go here unless you want to be robbed!
Ty W
Highly recommend this location Then only reason for loosing a star is no real blankets and the hours for cafe etc are not the best Great staff , nice facility and great location
Some things are really dated but understand that with the way things are resources are limited We have stayed multiple times and will definitely be back especially because we get to bring our fur baby with us and the great restaurants, bars and shops walking distance away Highly recommend
Stephanie S
1st room we were given has wet red spots all over the carpet Looked like they tried cleaning it but it was really wet still The ac was horrible and the room was just dirty looking
We asked for a different room and that room was great Not sure why they still book people in a dirty room with no ac when they have others available Also had to get the bill adjusted because they charged for parking when the site we booked on said free parking Pool is not as amazing as pictures make it out to be BUT great location within walking distance to lots of restaurants
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7. Sheraton Pasadena Hotel (3-star hotel)
- Address: 303 Cordova St, Pasadena, CA 91101
- Phone: (626) 469-8100
- Ratings: 4.1 (1210 reviews) Very good
- Website : Sheraton Pasadena Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Sophisticated hotel with Mediterranean & American dining, plus a gym, a pool & meeting spaces.
About this hotel
Next to Pasadena Conference Center, this refined hotel is 1 mile from the Norton Simon Museum and 3 miles from Rose Bowl stadium.Plush, traditional rooms have free WiFi and flat-screen smart TVs, plus work desks and sitting areas. Upgraded rooms feature separate living areas with pull-out sofas, while some add balconies or patios. Club rooms provide access to a lounge that includes continental breakfast and evening appetizers.There’s an all-day Mediterranean restaurant, as well as a casual American restaurant/bar. Other amenities include an outdoor pool, 12,000 sq ft of meeting space, and 24/7 fitness and business centers.
Things You Need to Know
- Guests liked the rooms and praised the beds
- 7 min drive to the Norton Simon Museum
- 11 min walk to nearest transit
- One of the few hotels in the area with room service
- Guests liked the all-day restaurant
- The fitness center has weight machines and free weights
Feedback From Real Customers
Marybeth Wilson
Customer service and safety! I felt very safe in this hotel compared to other hotels in Pasadena Also, the room was clean and spacious, and the amenities were excellent The bigger reason for my rating is the customer service
Everyone was very pleasant and helpful The staff at Charlie’s Bar including Randy, Ashley, Rosie, Carlos, Adam, and Raul were very, very, very accommodating and friendly The registration desk employees were so nice! I felt comfortable and they were all so pleasant Thank you!
Sherie Michele
The beds are very comfortable It was so easy to get in and out of this hotel Its practically in the Pasadena Civic Center and right across the street from the Paseo Shoppes and restaurants on Colorado Blvd
I was also pleased with staff member Brady Brady was extremely accommodating and he goes the extra mile to ensure top professional service We enjoyed the pool area although there is no jacuzzi 🙁 The pool is slight heated and towels are provided We will definitely return later for another stay
SuperNinjafox7
Stayed in this hotel about two weeks ago and it was a great hotel Its proximity to the Convention Center made it an ideal option, and the quality of the room was solid As an ex-maintenance worker, the room checked out well
Only complaint would be a subpar exhaust fan in the bathroom Moving on to service, Ivan was wonderful He was extremely patient and helpful with my aging father in answering questions and accommodating our needs Would definitely come back to this hotel if I’m in the area needing a place to stay
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8. Pasadena Hotel & Pool (4-star hotel)
- Address: 928 E Colorado Blvd, Pasadena, CA 91106
- Phone: (626) 898-7900
- Ratings: 4.5 (692 reviews) Excellent
- Website : Pasadena Hotel & Pool
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: High-tech rooms & suites in a flashy hotel with an Asian restaurant & a glam cocktail lounge.
About this hotel
This flashy hotel in Pasadena’s business district is an 8-minute walk from the California Institute of Technology and 12 minutes from Paseo Colorado outdoor mall.Stylish rooms and suites have smart TVs, luxe bedding and Keurig coffeemakers, as well as free Wi-Fi and bottled water, minibars and desks. All come with iPads to adjust room controls and request hotel services. Upgraded quarters offer balconies, mountain views and/or soaking tubs.A restaurant serves Californian and Asian cuisine, and there’s also a glam cocktail lounge. Guests have free access to a fitness center a 9-minute walk from the hotel, and valet parking is available.
Things You Need to Know
- 7 min drive to the Huntington Library
- 12 min walk to nearest transit
- Guests praised the service
- Guests mentioned “pianos” 10 times
- Guests praised the nightlife
- Guests liked the outdoor pool
- Guests praised the bar
Feedback From Real Customers
Ty Y
The hotel is clearly under new management/ownership which affected our stay along with the remodeling The staff is very green and unknowledgeable The phones don’t work
The rooms are smaller than other hotels in the area I’d recommend looking elsewhere for the price point Perhaps with time, they’ll tighten up their services, amenities, and staff training but I would not consider staying here again
Anthony Sotelo
This hotel is terrible While it has potential, it should not be open during remodeling The bar was not open, the halls smell like mildew and the overall amenities are not comparable to other hotels with similar price points
When booking it doesn’t mention that only 2 floors were available and that the rooms are very tiny We called and left a message to the manager and received no call back No room service unless you ask I highly recommend you stay elsewhere
Neilou Heidari
I reserved a room block at Hotel Constance for myself and guests for my wedding weekend The hotel rep reassured us that the hotel would reopen before our wedding day, however, a month before our event, told us that they would not reopen in time This left us scrambling to find a new hotel
Not only that, Hotel Constance charged us a deposit but failed to return it back to us – nobody is answering phones or emails I am calling on management/ ownership/whomever to return our deposit ASAP
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9. DoubleTree by Hilton Hotel Los Angeles – Rosemead (3-star hotel)
- Address: 888 Montebello Blvd, Rosemead, CA 91770
- Phone: (323) 722-8800
- Ratings: 4.2 (1416 reviews) Very good Eco-certified
- Website : DoubleTree by Hilton Hotel Los Angeles – Rosemead
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Classic hotel with an outdoor pool, cocktail lounge & restaurant, plus free area shuttle.
About this hotel
This classic hotel 14-minutes’ drive from Downtown LA is adjacent to the Pomona Freeway and The Shops at Montebello mall.Straightforward rooms offer custom-designed beds, flat-screen TVs and free WiFi, plus minifridges and microwaves. Suites add separate living rooms, plus some have whirlpool tubs.An on-site restaurant offers lunch and dinner, plus a cocktail lounge has daily drinks specials. There’s also a 24/7 fitness center and outdoor pool. Additional amenities include meeting rooms and a business center, plus a free area shuttle.
Things You Need to Know
- 14 min drive to the Santa Monica Museum of Art
- One of the few hotels in the area with room service
- Some guests disliked the air conditioning
- Some guests disliked the bathrooms
- Guests mentioned “cookies” 52 times
- The fitness center has free weights
- One of the few hotels in the area with a casino
- One of the few hotels in the area with a bar
Feedback From Real Customers
Daniel Antonio
For a hotel you need to spend a night or two away, this place honestly gets the job done No complaints on my end Not overly luxurious but not a drop dead dirty motel
Some parts of this hotel do seem a little more run down than others Good A/C Pool included Bar in the evening and reasonably priced breakfast and brunch, not complimentary like other hotels, but coffee is free Staff is very friendly and lobby is nice and cleanDistance to DTLA is roughly 20 minutes and to other areas like Hollywood and Santa Monica, you can expect around 30-40 A lot of commercial areas nearby Montebello and places to get foodMe and my partners room was abundantly clean, staff did a great job TV with cable, microwave, fridge, coffeemaker and safe box We stayed on the fifth floor Hallways were quiet for most of the night and we did not experience any noise complaints, hardly heard anything throughout the entire eveningOverall, good place to stay Worth the cost and worth the amenities I know all rooms aren’t the same but for our experience, we had a very comfortable and relaxed time
Becky Raborg
While we loved the room and the staff was great it was a heck of a long walk to the rooms at the other end of the hall!The pool needed to be skimmed and there were no towels We had to go searching for someone to bring some then they never came back to bring more
Also, there were no signs to tell you how to get to the pool
Jaime Mitchell
I am currently staying at this location I checked in last night for a 3 night stay On arrival, my family of 4 and I only had a set towels for two people
I had to request towels for my family and I on 3 separate occasions I called to remind the front desk and eventually sent my nephew downstairs to retrieve what we needed Tonight we arrived after a day of sight seeing and the ENTIRE parking lot is full because of 2 parties on site I had to park across the street at the mall As a paying customer, I don’t feel that is providing excellent customer service I have the recommendation to have the guest of those hosting the party RSVP so that they can get a count of how many parking passes are needed for the mall parking Those visiting the property for the festivities should be made to park at the mall As a paying customer, I find this unacceptableWhen I brought this issue to the front desk personnel, I was just told they had two parties going on, and that they were sorry for the inconvenience I will not be returning here
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10. Hyatt Place Pasadena (3-star hotel)
- Address: 399 E Green St, Pasadena, CA 91101
- Phone: (626) 788-9108
- Ratings: 4.3 (405 reviews) Very good
- Website : Hyatt Place Pasadena
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Sleek quarters in a refined hotel offering casual dining, an outdoor pool & a gym, plus free Wi-Fi.
About this hotel
Less than a mile from Old Town Pasadena, this upmarket hotel on a tree-lined commercial street is 3 miles from the Rose Bowl stadium and 27 miles from Los Angeles International Airport.Streamlined rooms feature flat-screen TVs and free Wi-Fi, as well as coffeemakers, minifridges and laptop-compatible safes. All offer separate sitting areas with sofabeds; some add city views.Amenities include an outdoor pool, a fitness center and meeting facilities. There’s also a coffee shop and a bar, plus a casual 24/7 cafe and market. Breakfast and parking are available.
Things You Need to Know
- Guests praised the rooms, which have TVs
- 6 min drive to the Norton Simon Museum
- Guests mentioned the service is friendly
- Guests praised the restaurant
- Guests mentioned lobbies 12 times
- The fitness center has elliptical machines and treadmills
- Guests praised the bar
Feedback From Real Customers
Cyndi Markle
This hotel has everything, a pool, outdoor seating with games and a gas fire pit The room are clean and very accommodating for all Pet friendly
Water pressure in our room was intense Breakfast buffet included eggs, sausage, fruit parfait, cereals, Oatmeal and juices Parking is $24 a night We had to park in overflow parking at the mall next door We were given a parking pass to avoid the mall charge too The area is very walkable and enjoyable
Phinehas Johnson
Getting from our room to the garage was almost impossible It drove me insane trying to get on the right elevator and then having to ride it all the way up and all the way back downThe room kept losing electricity at night causing our sound machine from turning off
Plus the room smelt pretty odd after flushing the toiletLuckily only stayed one night or would have asked for a new room No clear fix for the elevator situation
Nicole Hok
I highly recommend this hotel It’s new, it’s modern and roomy Best of all: really nice and heartwarming customer service
Angelo made our 15 yr anniversary stay very special 🙂 and comfortable It’s a convenient location away from the busy LA area with a beautiful view of the mountains in the Pasadena area! Breakfast: very nice variety with fresh berries! Next time we visit LA/Disneyland, we’ll definitely book here again and recommend family & friends to here Loved it here! THANKS ANGELO!!
11. Hilton Los Angeles/San Gabriel (4-star hotel)
- Address: 225 W Valley Blvd, San Gabriel, CA 91776
- Phone: (626) 270-2700
- Ratings: 4.2 (1804 reviews) Very good Eco-certified
- Website : Hilton Los Angeles/San Gabriel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with an indoor pool, plus a rooftop terrace, Asian restaurant & 10 event spaces.
About this hotel
Less than 1 mile off I-10, this chic hotel is 10 miles from downtown LA and 11.8 miles from the Staples Center, a sports and concert venue.Modern rooms and suites offer Wi-Fi (fee), flat-screen TVs and desks, plus minifridges and coffeemakers. Suites add sitting areas (some with separate bedrooms) and whirlpool tubs.There’s an Asian fusion restaurant, and a rooftop terrace with a fountain, as well as an indoor pool and a fitness area. Also available are 10 event rooms (including a ballroom). Parking and breakfast are extra.
Things You Need to Know
- Guests mentioned the rooms are large
- 13 min drive to the Huntington Library
- Guests praised the professional service
- Guests praised the Asian restaurant
- Guests mentioned “banquets” 13 times
- Guests praised the breakfast
- Guests liked the fitness center
Feedback From Real Customers
Kristina McClintock
The bathroom had a giant tub with jets which was awesome The junior suite had 2 nice, comfortable, and clean beds The furniture (table, chair, and couch) were really clean and nice
The issues I had was the musty smell that killed my allergies It was almost like a moldy smell, but I didn’t see the mold We probably would have asked for another room except it was night and we were only sleeping there, so it didn’t matter that much Also, opening the window helped a lot 🙂
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12. Arroyo Vista Inn (3-star hotel)
- Address: 335 Monterey Rd, South Pasadena, CA 91030
- Phone: (323) 478-7300
- Ratings: 4.3 (95 reviews) Very good
- Website : Arroyo Vista Inn
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Cozy B&B in a circa-1910 craftsman-style home featuring free Wi-Fi, parking & afternoon wine.
About this hotel
Built in 1910 and set in hills overlooking the Arroyo Seco seasonal river, this chic B&B in a craftsman-style home is less than 1 mile from the Arroyo Seco Golf Course and 4.5 miles from Interstate 5.The warm rooms feature private bathrooms with designer toiletries, and beds with luxury linens. All present free Wi-Fi, cable TV and iPod docks. Individual features include balconies, 4-poster beds, designer furnishings and free-standing or whirlpool tubs.There’s gourmet breakfast, plus complimentary parking, and afternoon wine and tea. An antiques-filled lounge and covered porches are also available for guest use.
Things You Need to Know
- Guests praised the rooms
- 11 min drive to Dodger Stadium
- Guests praised the service
- Guests mentioned “wine” 12 times
- Guests praised the breakfast
- Guests praised the antiques-filled bar
Feedback From Real Customers
Anna Zucker
Small run down room A disclaimer, we booked through Hotels Tonight and this may be the reason we got the room we got I did peek in open doors and there are nice sized rooms with porches
The positive: friendly people good breakfast and not bad location However: No hot water, lukewarm showers and gave up on hot water from sink TV lost the cable signal The windows had tape on them staying “do not open” Cracks in bathroom walls and ceiling Tiny metal baker’s rack next to pedestal sink so no where to put toiletries The lotion and body wash appeared partially used No parking when we arrived back at 10 pm Traffic noise which may have have to do with room location on corner We were excited about coming to this place from the photos and reviews, so we were sad with our experience
Daniel Remler
Absolutely wonderful and charming Bed and Breakfast nestled a bit up the mountainside with great views of South Pasadena and well beyond
Incredibly excellent cooking for breakfast every morning — coffee is top notch and there’s tea too A 3-story “Craftsman” style house where every room is great Piano and bar in lobby area Walk up 1 or 2 floors at most Quiet
FFC Inc
Beautiful views with a warm and relaxing ambiance The original historic details of the estate offered additional charm and intrigueThe area is peaceful with restaurants & shopping nearby – no need to hassle with traffic
The breakfast room is lovely The omelette served with fresh fruit and toast was absolute perfection!Photos are of room #1 at sunset
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13. Courtyard by Marriott Los Angeles Monterey Park (3-star hotel)
- Address: 555 N Atlantic Blvd, Monterey Park, CA 91754
- Phone: (626) 656-4056
- Ratings: 4.2 (257 reviews) Very good
- Website : Courtyard by Marriott Los Angeles Monterey Park
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Bright rooms & suites in a laid-back hotel offering dining, an outdoor pool & a gym.
About this hotel
Off I-10, this relaxed hotel among commercial plazas is 2 miles from the Vincent Price Art Museum and 3 miles from the 18th-century San Gabriel Mission.Featuring murals, the bright rooms have free Wi-Fi and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. The 1- to 2-bedroom suites add sofabeds. Room service is provided.Dining options include a warm restaurant and a casual bar. There’s also an outdoor pool and a gym. Breakfast and parking are available for a surcharge.
Things You Need to Know
- 12 min drive to the Japanese American National Museum
- The fitness center has treadmills and free weights
- One of the few hotels in the area with a bar
Feedback From Real Customers
Sandy L.
I have to say the location and amenities are good But service is below expectationThe room does not have hair dryer
We went to and called the front desk to request one, the front desk asked us to check closet every time, though we have already checkedAt the time I’m writing the review, the hair dryer is still not delivered after 45 min, and my hair is already dryHonest advice: consider bringing your OWN hair dryer if you don’t have a lot of time waiting them to deliver to your room
jiggbury
Love the location and especially love the design of the hotel and the new hotel smell that radiates throughout the property! It unfortunately also came with new hotel problems! Namely the pools and workout equipment For some reason the pool didn’t have enough chlorine in it and to the point the employee had to close it manually with no closed sign Workout equipment also didn’t turn on and using the weight machines felt like they were about to pop and break gears any moment
At least the room was a lot better with fast wifi and very comfortable beds and sheets! And even a bidet!Checking was very easy with the person popping into existence as soon as you approach the desk!
ShawntéAshley Lewis
I’ve stayed at this property a few times… Every time, the rooms; (cleanliness and comfort) are a 9/10, restaurant food, front desk Representatives; and even their security over exceeded my expectations! No matter the tone of day, checking in is always a breeze, the young ladies/gentlemen at desk are always a delight…One particular evening though; i checked in rather late after work, and had the pleasure of having Joshua check me in… Joshua went far past above and beyond w/his Marriott way of handling things… Thank you Joshua for making me feel happy to have come back, because of service like Joshua, I remain Marriott Loyal!🙌🏾♾🙏🏾
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14. The Langham, Huntington, Pasadena (5-star hotel)
- Address: 1401 S Oak Knoll Ave, Pasadena, CA 91106
- Phone: (626) 568-3900
- Ratings: 4.6 (2264 reviews) Excellent
- Website : The Langham, Huntington, Pasadena
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Elegant landmark property on 23 acres, offering a day spa, refined dining options, a pool & tennis.
About this hotel
Set on 23-acre grounds in an upmarket neighborhood of Pasadena, this luxe hotel is 2.2 miles from The Huntington Library, Art Museum, and Botanical Gardens, and 19.6 miles from the shops of Rodeo Drive.Elegant rooms, suites and private cottages offer free Wi-Fi, flat-screen TVs, minibars and marble bathrooms. Some have patios and mountain views. Suites and cottages add polished living areas, while some have full kitchens and/or fireplaces.Dining options include a swanky steakhouse, a casual bistro, a bar and afternoon tea in the lobby lounge. The hotel also offers a chic spa, tennis courts, a heated pool and a sundeck with bar service.
Things You Need to Know
- Guests praised the rooms and the kitchenettes
- 7 min drive to the Huntington Library
- Guests praised the friendly service
- Guests praised the swanky restaurant
- Guests mentioned “brunch” 31 times
- Guests praised the grounds
- Guests praised the breakfast
Feedback From Real Customers
Mike S
We stayed 5 nights? and we have no complaints The hotel staff were very friendly and accommodating The rooms were amazing
The breakfast was delicious (the bar with omelettes and Belgian waffles? yes, absolutely!) Even the parking attendants were nice The hotel is located close to all the places we wanted to visit Griffith Park is very close The sunsets are amazing!
Ms Buchanan
We had the perfect stay Everywhere we walked was a photo op The bridge for the family wedding photo was on point
We were there for a wedding and it was 5 star stay Everyone went out of their way to see that we had anything we wanted The wedding location was beautiful It is historic and every detail is well appointed The reception was grand Great dinner, the desert table was second to none and the band was perfect They knew how to play while we ate then had the perfect song list for dancing NO rolling on the river or we are family cheesy tunes Sign of a great band Afterwards we had a beautiful spot to catch up before going to our room and sending up for a late night bite with room service Our room was classically beautiful a tad small but it is a really old hotel We’ll be back!
Shanta Marie
Stylish and refined in its lusciouness… well kept, well manicured with charming gardens, excellent service and services Spa was fab!And get this, the power went out in the area in the middle of my massage and they calmly and sweetly brought in candles to finish and comped me the massage And had backup power so we still had basics
Very nice experience that could have been uncomfortable otherwise
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15. Sheraton Los Angeles San Gabriel (4-star hotel)
- Address: 303 E Valley Blvd, San Gabriel, CA 91776
- Phone: (626) 639-0300
- Ratings: 4.4 (1005 reviews) Very good
- Website : Sheraton Los Angeles San Gabriel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Chic quarters in an upmarket hotel with high-end dining, an outdoor pool & mountain views.
About this hotel
Offering views of the San Gabriel Mountains, this upmarket hotel is 1 mile from Interstate 10 and 2 miles from the Mission San Gabriel Arcángel.Sophisticated rooms come with Wi-Fi (fee), iPod docks and flat-screen TVs, plus minifridges and coffeemakers. Some feature mountain views. Suites add wet bars and/or separate living rooms. Club quarters have access to a lounge offering free breakfast and evening snacks. Kids age 17 and under stay for no extra charge with a parent.There’s an upscale steakhouse with a terrace, plus a high-end Sichuan restaurant, a Starbucks and a chic lobby bar. Other amenities include an outdoor pool, a gym and a spa.
Things You Need to Know
- Guests praised the large, clean rooms and liked the beds
- 13 min drive to the Huntington Library
- One of the few hotels in the area with 24-hr room service
- Guests mentioned lobbies 30 times
- Guests praised the fitness center, which has weight machines
- Guests liked the outdoor pool
- One of the few hotels in the area with a spa
Feedback From Real Customers
Phoebe Rain
This hotel is gorgeous! The showers are very relaxing, the bed and pillows are comfy, the ballroom is great for weddings, and the courtyard and pool are a nice plus The front desk was very friendly It is expensive but worth the price, I loved visiting, all of the nearby food definitely adds to the overall experience! However-The Chinese food served at the hotel is amazing! There is a Starbucks in the hotel which is very convenient since tap water is not very good and there are several grocery stores nearby
I wish this hotel had a hot tub or sauna, we didn’t realize by spa they meant something else entirely, which we always look for in a pool but that is the only thing I was missing!
Fehi Mataele
Everytime my family and I stay in LA for a family function this is the perfect hotel!! Everyone that works there gives great service and very attentive to all your needs Ivan who works at front desk is my favorite! He makes us feel like we are back home in Hawaii with his excellent customer service feeling so much Aloha!! We had to ask if he was an island boy & he said he has poly friends so he understands our culture!! Marriott/Sheraton needs to recognize employees like Ivan that go above & beyond to make you feel welcome ! Love the entire front desk staff, always courteous & helpful The staff also from room service are quick & prompt and food they serve is delicious!! Appreciate the Housekeeping staff always quick to respond for extra supplies!! Great job to the management that runs this beautiful hotel!! Yes the rooms are beautiful and beds are beyond comfortable!’ Our family is looking forward to another visit to this hidden gem!!
StiLL Ro
This Hotel give us a 5 stat experience The staff was super helpful and kind The room was amazing
Get an inside room the views to the outside are not that pleasant The second floor rooms are to the pool courtyard However they have high ceilings They have robots that pick up linen and garbage in the mornings Choose a room number around 200- 225 or 270-260 so the walk from the elevator isn’t so long Parking was all day in-outs and there is a Starbucks attached to the hotel Sign up for Marriott rewards if you don’t have them
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16. Residence Inn by Marriott Los Angeles Pasadena/Old Town (3-star hotel)
- Address: 21 W Walnut St, Pasadena, CA 91103
- Phone: (626) 204-9220
- Ratings: 4.4 (442 reviews) Very good
- Website : Residence Inn by Marriott Los Angeles Pasadena/Old Town
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern apartments in a casual property offering an outdoor pool, plus free breakfast & happy hours.
About this hotel
A 6-minute walk from the Old Pasadena historic and retail zone, this casual extended-stay hotel is also less than 1 mile from the Pasadena Convention Center.Modern studio apartments have cool color schemes, and provide free Wi-Fi, kitchens and separate sleeping areas, plus living rooms with pull-out sofas and flat-screen TVs. Upgraded units add up to 2 bedrooms and bathrooms; some have mountain views.A hot breakfast buffet is complimentary, as are regular happy hours. Other amenities include a fitness room, and an outdoor pool and hot tub, along with a business center, a grocery delivery service and meeting space.
Things You Need to Know
- Guests praised the kitchenettes
- 3 min drive to the Norton Simon Museum
- Guests liked the friendly service, which has a concierge
- Guests praised the breakfast
- The fitness center has free weights
- Guests praised the outdoor pool
- Guests liked the bar
Feedback From Real Customers
Rebecca Bosch
Nice place, very clean and nice smellsThe breakfast is very simple but okay and the parking lot for approx 27$ per night is also fine
Staff was trying to be friendly but didn’t succeed I did not get the feeling that we were taken seriously and every question we had was annoying for the staffTwo examples: The towels at the pool were empty so my friend went downstairs to reception The ‘help’ she got was the note that there would be a rack with towels Obviously the rack was empty and we were lucky to have house keeping running around on the same floor and got towels from themSecond example: House keeping had to be requested 24h in advance We didn’t get informed about this at the check in but okay This is not something unusual for the US We stayed in total for 4 nights and after 2 nights we wanted at least fresh towels So we scheduled an appointment for the next day However, when we got back we only found a notice on the floor saying that housekeeping wasn’t possible due to high demandThis frankly is unacceptable and impudent After all, the ‘rent’ per night is fairly highWith better service I’d rate the facility much higher
Austin Rasmussen
We stayed last night, using a free night with our Bonvoy points Good location near freeway and plenty of restaurants to walk to Our room was clean and spacious
Nice kitchen area with working appliances THANK YOU for being dog friendly Our dog adjusted nicely and the employees were very nice to him (and us!) Even gave him a treat at the front deskThe breakfast was very good and there’s nice areas to sit The lady working that area that morning was super friendly and made sure everyone was doing well She’s awesome!Only complaints:• thermostat was a bit confusing Even with instructions We got it working but it was very low strength to cool the room- breakfast ended a bit early (9am)- pull out couch bed was very uncomfortable We also heard other guests complaint about it
Tatsuo Suki
This Residence Inn in Pasadena is a nice hotel for both short and extended stays The room that we stayed in was clean and had no issues with it The staff were nice and accommodating with requests that you may have
The breakfast is still a “grab and go” type of breakfast due to COVID but they do have ready-made oatmeal with all the toppings you want, which is great The giant chess set on site is rather fun to play with and the pool is typical of a Residence Inn pool – which is located outdoors, 2nd floorAll in all, a nice stay and will definitely be back to visit
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