18 Best 5 star hotels in Springfield, VA (2022)

Bonnie Mallory

This will be a mixed review The hotel two queen beds and room was very large and liked having the small kitchen type area With a couch, chair and end tables and coffee table, with the two queens was very nice

The bathroom didn’t have a door separating the preparation room from the rest of the bedroom area, this would have made it easier to get dressed without disturbing others sleeping In the morning, got up to use the work out area and there were only two towels and the workout area needed a thorough wipe down There were sweat marks on the equipment I went and informed front desk twice that towels were needed and the next day they still weren’t there; and the women working out said they had to go to the front desk to get towels and the old towels from yesterday were still there I again informed the front desk of the missing towels I left that day so I don’t know if the area was every wiped down or towels finally delivered As for the breakfast, they definitely watered it down too much Both days the oatmeal was more like soup I tried one day but just couldn’t do it the second day There was just too much water and using plastic spoons, it was hopeless As for the eggs, they were tasteless and again I think they “watered” down these too with something that was just too much I didn’t try the meat, but it looked fine And they had waffles which ran out of strawberry flavored mix and regular constantly The cereals were very boring, no sugar cereals, only the cheapest ones supplied They did have muffins, toast and bagels available and juice and milk Someone spilled their food on the floor and I mentioned to front desk, they picked it up but did not clean the floor The next day a liquid was on the floor and that also was not cleaned up Not pleased with the selection or the hotel in general and have stayed at many Hampton Inns A little more care in cleaning would be better

Spencer Berry

When I reserved to stay here, I really had low expectations due to the location near Loop I495 The hotel far exceeded my expectations and we had a great stay Parking was kind of congested, but we found spot close enough to the entrance

Our room was very nice and spacious The only knock of the room was the location of the TV, which faced a wall and the bathroom areahowever, it swiveled so that wasn’t a deal breaker The best surprise was the breakfast buffet 😋 We were treated to cheesy eggs, sausage and self serve Waffles (regular and blue berry) our first morning, and the next day was eggs, link sausage, fried potatoes and self serve Waffles (regular and chocolate) There was also plenty of coffee, juices, and other items available They also had a very large dining area which made finding a table and comfortable seating very easyThe location was perfect for access to the highways and very close to the subway stations and surrounding restaurants It was also only minutes away from the airport, so it made arriving to our departing flight very easy We would definitely stay here again when we travel to the DC/Virginia/Maryland area for a future visit

Steve Van Dyke

This is a mixed reviewStaff can make and break hotels Everyone I interacted with was polite and wanted to make things better

I appreciate that and I complement the staff for trying every time I brought concerns to them I saw several times the front desk staff dealing with situations with guests that could have spiraled out of control, but were handled with good grace and attitudeWith that, we had room maintenance issues First night we had a grinding noise from the a/c that caused a sleepless night We reported this and it was looked at, but not resolved We reported it again, and the a/c was replaced We also had water backup issues in both the tub and the sink, which we reported, but was not resolved I’ve never in almost 20 years had to report maintenance issues every day of my stayOtherwise, the amenities and location were great We enjoyed the outdoor pool, and the breakfast area was busy but well stocked and good- Edit -The general manager reply below indicated there was a private communication to me, and called me by the incorrect name No one from Hilton or the general manager to this point have reached out to me, and I have not been offered any compensation- Edit #2 -Hilton indicated that the GM had reached out to me and that has not happened to date I have left 2 voicemails to the general manager with no callback- Edit #3 -GM finally reached out and offered a credit Still haven’t seen this on my statement yet- Edit #4 -Finally received a credit on my account Hilton also reached out to me as well for the amount of time that it took me to resolve this