16 Best 5 star hotels in St. Ann, MO (2022)

Marilyn Demont

We loved our stay at the Ritz Carlton! Upon checking in we were handed a lovely glass of wine The check in process went smoothly There were lots of people in the lobby enjoying the fireplace and socializing with each other

Every employee greeted us with a friendly smile or addressed us by our names The rooms were very clean and well stocked We ordered room service on Sunday, which happened to be Mother’s Day, and our food was quickly delivered Our breakfast was excellent and prepared exactly as ordered The hotel itself is breathtaking and the staff was so friendly When it came time to check out we did not want to leave We would love to come back and stay longer the next time If you travel to St Louis this hotel is a lovely place to book a room and relax during your travels

Sven Tietz

The hotel facilities are excellent, especially the gym which is generous and well appointed and the exact opposite of the cloistered cupboards hotels normally set aside as an afterthought for fitness facilities The spa is highly recommended The rooms are generous and stylish and elegant as one would expect of a Ritz property

But by far, the most impressive and memorable part of the stay is the gracious hospitality of every single team member Without fault every single staff member – from bellman to barman to room service to security to front Desk – every one came across as exceptionally well trained, sincerely friendly and went out of their way at to make my stay pleasant and easierI have stayed at enough hotels to know when staff are just going through the motions and when they are truly and sincerely motivated by and passionate about looking after their guests sincerely Well done to everyone – I will always recommend the Ritz St Louis as one of my most memorable staysWould have given 6 stars if I could

Andrew Erbes

Let me start off by saying that Ritz Carlton is truly a step above other hotels I say this of the chain in general Full service

It’s the kind of place I save and stay for special occasions Check-in was very smooth even though it was late at night I tried to get all the luggage myself but the very friendly valet, I believe his name was Terry, insisted that he get a luggage card and take care of it It was actually appreciated Check in process was smooth I was actually asked for my government ID which is unusual but I have found it to be requested more often at higher end properties No problem We were shown to our room and it was lovely I think it was the base level room but it was big enough and nice enough for me! Good view and nice little balcony Bed was extremely comfortable Here’s where the problems started, and let me preface this by saying that the hotel made everything right and I give them five stars for that In fact I will definitely be staying again But anyway, at first I noticed that the floor seemed cold and or wet in the hall I assume that maybe it was from the air conditioner which I had cranked up because even though it was cold outside it was warm in the room when we arrived, too warm Didn’t think much of it at the time as I inspected the room I discovered that our coffee cups were dirty from prior use I also discovered that some of the towels had either make up or blood in them Or on them I’m not sure which is proper In any case I didn’t need to know if it was makeup or blood, I just knew that I needed new towels I called down and explained about the towels and the coffee cups and immediately replacements were brought by the same gentleman who had shown us to our room Good enough I had also called and asked about leaving my shoes out to be shined and they took them that evening and returned them after I called the next morning They looked like maybe they had been cleaned but I don’t know about polished Nonetheless, they were returned in good condition and in their own little travel bag Anyway Went to sleep after calling down to request a later check out, and slept like a baby We woke up around the time we had scheduled for check out and so I called down and ask for yet another later check out and they gave me a couple or three more hours Much more than sufficient and very generous I thanked them and went to get ready After I showered I noticed that that wet spot in the hallway which was still cold or damp, was much more so, and so I had my girlfriend check and she agreed that it was wet It went in the closet as well At check out I informed the very nice lady at the desk about the floor and when she asked if there were any other issues I did mention about the coffee cup and the towels Not a huge deal, but as someone who has run a business, it’s important to know about issues so that you can fix them She very graciously offered a comp on one of the incidentals which was more than satisfactory The valet pulled the car around and we were on our way The hotel is a gem It’s not perfect, but it is top flight I would have no hesitation recommending it or staying there again, in fact I look forward to it Many thanks to the staff for taking such great care of us