5 star hotels in Tega Cay, SC

1. Comfort Inn & Suites Rock Hill (3-star hotel)

About this hotel

In an area with multiple casual restaurants, this relaxed hotel is less than 1 mile from I-77, 5 miles from the Main Street Children’s Museum and 10 miles from Carowinds amusement park.The unpretentious rooms feature flat-screen TVs and Wi-Fi, as well as microwaves, minifridges and coffeemakers. Suites add sitting areas.There’s a heated outdoor pool and a fitness center. Breakfast and parking are available. Pets are welcome.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Riverwalk
  • Guests praised the service
  • Guests liked the beds, mentioned 15 times in reviews

Feedback From Real Customers


I’ve been staying here temporarily after I relocated to the area and David who does the breakfast well he’s awesome ! It’s like being in an actual restaurant It’s kept spotless and his has a great personality and treats you like he’s known you a lifetime He really goes above and beyond for me

I have NEVER stayed in a hotel where someone really puts in so much help and kindness Hes always working to make your stay better

Trixie Mac

The hotels appearance is appealing, the staff was pleasant & helpful The area is plentiful with restaurants, shopping etcWe stayed 3 days total, booking was easy through the hotels website, FYI if you want a better rate book online it is cheaper than booking at the hotel

The hotel was very clean, although the bathroom mirror was dirty & there was popcorn butter in the microwave (not bad but it was there in a cleaned room) the only thing I could point out to housekeeping is clean the glass on the pictures they were dirty Other than that it was a very pleasant stay


I checked out of the hotel 2 days early and instead of being refunded they charged my card The manager, Sharad, tried to tell me it didn’t charge my card when it clearly did Then he told me it was an authorization charge

After letting him know I wanted a refund asap he finally done it Although it took about 20 minutes Clearly trying to rip people offEvery night I had been going down to the front desk to get towels since we were there for 5 days On the 4th night the clerk informed me that towels had to be brought down before she could give me anymore Even tho I stood right behind a women who was given towels and told to put her old towels out by the door to be picked up by the maids in the morningThe pool was dirty The bathroom floor was dirty The elevator smelled like a dog The breakfast wasn’t good Only cereal, waffles & bagels

2. Canopy by Hilton Charlotte Southpark (4-star hotel)

About this hotel

In an area with shopping plazas and broad thoroughfares, this refined hotel is 4 miles from both Freedom Park and Interstate 77, and 6 miles from the NASCAR Hall of Fame in Downtown Charlotte.Polished rooms (some interconnecting) feature Wi-Fi, smart TVs and Nespresso machines. Suites with living areas can accommodate up to 4 guests. Room service is available.Breakfast is served in an airy restaurant that has a terrace and a bar. There’s also a gym, a business center and meeting space. Bike rentals and an area shuttle are available, as are valet parking and electric charging stations.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 6 min drive to Carolina Thread Trail
  • Guests praised the friendly service, which has a concierge
  • Guests praised the architecture
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

mary anne mccoy

Everything was 5 star!* check in fast and efficient* masks in place which made things feel safe* pet friendly! Dog treats at the front desk!*room was immaculate! The bed was heavenly the bathroom new and clean with outstanding linens* the topper was our dinner! We had room service from the hotels restaurant Fine and Ferrell The wage burgers were cooked to perfection Truffle fries to die for

The house salad could not have been betterWe drove 10 hours today on our way to Florida from Michigan This hotel was like a rainbow on the horizon!Thank you to the staff and the cooks 10 star rating !!!

Britni Laboy

LOVED this hotel and wish there were more Canopy chains around!!! The facility was extremely clean, well decorated, and had a very warm and inviting, cozy feel with the holiday decor/vibe I thoroughly enjoyed every aspect of my stay with my boyfriend and our dog – from the convenience of check in/out, the layout of the hotel, the luxurious feel of the hotel (decor, room set up and bath amenities), convenience and ability to travel and stay with our dog, and the DELICIOUS food and drinks at the lobby restaurant – Fine & Fettle I had cocktails at night and enjoyed a WONDERFUL breakfast the following morning

Everything was fabulous!!! Thank you Canopy/Hilton!!!

Maiya Williams

Comfortable bed, clean room, nice bathroom I enjoyed the common areas, especially the outdoor seating Tried to enjoy the restaurant but they weren’t serving the dinner menu due to lack of kitchen staff

Was able to order for lunch & a personal pizza took over an hour, & it was disgusting The guy at the bar was really sweet & comped it, plus he made great drinks Valet was slow & unprofessional It also seemed unnecessary to have mandatory valet when there was an empty parking garage right outside the hotel where they had my car parked anyway I understand hotels being pet friendly but they really need to separate the floors I heard puppies crying & dogs barking all day & night If I could guarantee being on a floor free of pets I would definitely stay again I loved the room

3. Courtyard by Marriott Charlotte Steele Creek (3-star hotel)

About this hotel

In a commercial plaza off Interstate 485, this informal hotel is 9 miles from Carowinds amusement park and 12 miles from the U.S. National Whitewater Center.Relaxed rooms have Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. The 1- and 2-bedroom suites add sofabeds and living rooms.Amenities include an outdoor pool and a gym, as well as a casual lobby restaurant/bar. There’s also a coin-operated laundry. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to Carowinds
  • 10 min drive to Charlotte Douglas
  • Guests praised the friendly service
  • Guests mentioned “outlet stores” 13 times
  • The fitness center has weight machines

Feedback From Real Customers

Randale Laxton

I cannot say enough positive things about this Courtyard hotelI’m a “Lifetime Diamond” member with Hilton and a Titanium member with Marriott so I travel A LOT!!I was in a jam recently and this hotel went above and beyond to take care of meAside from that, the hotel itself is fantastic!! It seems to be a newer location but is maintained meticulously

The room was spotless, the lobby was warm and inviting and the bed was one of the most comfortable I’ve slept in Did not get a chance to try the breakfast (I had a 6am flight) but if the rest of the hotel is an example I’m sure it would have been very good as wellIf you’re in the Charlotte area, you will not regret staying here!! I will definitely be back Absolutely THE BEST example of the Courtyard by Marriott brand I’ve ever seen!!

Jabarrus Jones

Whether business or leisure, this is where I stay whenever I’m in Charlotte Great hotel Great staff

Always clean and quiet They have all of the amenities Nice spacious lobby with contemporary design, modern updated rooms with mounted flat screens, gym, pool, 2 private meeting rooms off the lobby and conference rooms Centrally located across the street from the Charlotte Premium Outlets Within a mile of restaurants (fast food and dining), gas stations, and grocery stores Very nice area

Sedara Wood

Upon my initial arrival the woman that greeted us wasn’t very kind and told us we needed to come back later because no rooms were available at 1:30p We had plans so we left and came back later in the night The night desk clerk was nice and checked us in

When we arrived to the room, we noticed a slight smell but we were exhausted and fell asleep Waking up in the middle of the night due to discomfort, we then noticed that the room was not cleaned as there were ants, a large dead bug in the corner, and hair in the sheets The next day after we left, we requested new sheets, towels, and to handle the ants We were offered a new room, but told we had to come get new towels from the front as they didn’t have room service I’ve stayed in many Courtyard Marriotts and I’ve never not been brought towels upon request I hate that we were even charged for that disgusting night Our next room was actually clean The next morning we checked out and we were asked about our stay and the woman (the same white woman that initially greeted us) could have cared less and said, “oh sorry, have a good day” We had a good experience with the two Black desk clerks, but that was the only positive of this stay

4. Embassy Suites by Hilton Charlotte Ayrsley (3-star hotel)

About this hotel

Off Interstate 485, this relaxed all-suite hotel is 4 miles from Carowinds seasonal amusement park and 6 miles from tours of the Billy Graham Library.The low-key studios and suites come with free Wi-Fi, flat-screen TVs, safes, microwaves and minifridges. All have living areas with pull-out sofas. Upgraded quarters add Keurig coffeemakers and wet bars, and room service is offered.Breakfast, parking and evening socials are complimentary. There’s also an informal restaurant, a 24-hour convenience store and an airy bar. Additional amenities include an indoor pool, a gym and bike storage. Coin-operated laundry facilities are on-site.

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Carowinds
  • One of the few hotels in the area with room service
  • Guests praised the informal restaurant
  • Guests liked the lobby, mentioned 38 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with an indoor pool
  • Guests praised the airy bar

Feedback From Real Customers

Ashley Sherrill

I was very impressed with our stay Breakfast was amazing

staff was overall amazing Beds was comfy!!! Some of the best sleep I’ve had in a long long time Breakfast staff was amazing friendly The only issue we had with our stay was on our 1st night around 230am someone decided to turn it up and nothing was doneThe pool bathroom needs some TLC It’s rusted more than tow-mator

Krystal Brown

I loved this hotel! It was super clean and the staff was friendly and helpful The hotel was so beautiful! It even had a fire pit downstairs They offered a complimentary breakfast as well

Parking was annoying because it was packed and hard to find a park Also, there was no smoking rooms Aside from that, this hotel was amazing and a good price I will definitely be staying again!!

Noah Chauvin

Stayed here for a 3 night stay The Hotel was amazing! The location was great, there were great restaurants within the Ayrsley town area that are a few minutes from the hotel that were delicious The room and hotel was very modern and clean

We also had a great breakfast everyday at the hotel restaurant The staff were very welcoming and helpful The hotel was close to a lot of attractions in Charlotte, NC Definitely will stay here again in the future

5. Courtyard by Marriott Charlotte Fort Mill, SC (3-star hotel)

About this hotel

Set off Highway 160 near a shopping center, this modern hotel is 2 miles from Walter Elisha Park and 4 miles from Knights Stadium.Casual rooms with contemporary accents feature free Wi-Fi and flat-screen TVs with streaming services, plus minifridges and microwaves. Upgraded rooms add sofabeds, and suites have separate living areas.Amenities include an informal restaurant/bar, a heated indoor pool and a gym. A fashionable lobby features a lounge, and booth-like workspaces with outlets and built-in TVs.

Things You Need to Know

  • Guests liked the rooms
  • 7 min drive to Mr. Putty’s Fun Park
  • Guests praised the service
  • Guests mentioned lobbies 11 times
  • Guests praised the fitness center, which has weight machines
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Timothy Scott

Excellent service! I booked a reservation through a third party vendor and they botched it Tyshion was super helpful in working with the third party to get us the correct rooms on a sold out night His patience and understanding were top notch and I thank him greatly

I’m traveling with older family and young children, glad we stayed The rooms were clean and comfortable!

Shannon Carney

Above and beyond helpful I was traveling alone for work and broke a wheel on my suitcase My husband sent me new wheels but didn’t have the right tools to replace the wheels

The front desk put me in contact with the chief engineer at the hotel and he brought his tools and replaced my wheels!! Such a life saver!! Great experience and excellent customer service at this Courtyard Highly recommend

Jennifer Melles

Made a reservation for a room for a certain room type Noted in the confirmation that I can’t change or modify the reservation after a given date On the date of check-in, I see that the hotel has modified my reservation for a room type I did not choose or agree to pay

No notification at all So, I can’t modify or cancel since it’s after the give time-frame Now it’s the date of the reservation and I have no other options Horrible customer experience let alone unethical business practices

6. Clarion Pointe (2-star hotel)

  • Address: 1106 N Anderson Rd N, Rock Hill, SC 29730
  • Phone: (803) 329-1330
  • Ratings: 4.7 (168 reviews) Excellent
  • Website : Clarion Pointe
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Streamlined rooms & suites in a relaxed hotel featuring breakfast, plus a gym & laundry facilities.

About this hotel

In a commercial area off Interstate 77, this casual hotel is 3 miles from both Winthrop University and Rock Hill Galleria shopping center, and 10 miles from Carowinds theme park.Streamlined rooms with photographic wall murals provide Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add sofabeds.Amenities include a convenience store, a gym and guest laundry facilities. Breakfast and parking are available.

Things You Need to Know

  • 7 min drive to Cherry Park
  • Guests praised the service
  • Guests liked the beds, mentioned 12 times in reviews

Feedback From Real Customers

Marie B

My stay here this last week was decent, not amazing but not horrible The positive: beds were comfortable, A/C worked well, good internet, free parking, close to the highway, great price, quiet at night The negative: the cherry air fresheners they have every 2 steps you take in the hallways smell horrible and gave me headaches

Luckily the smell didn’t waft into the room Nothing was necessarily dirty but I just didn’t feel very clean during my stay here Felt like maybe a step up from a motel but with interior entrances There is no elevator and I saw staff propping open the key card entry doors on a few occasions which made me feel less than safe The thing I disliked the most on my visit was that when checking in my room number was said out loud I thought the hospitality industry recognized at this point that this jeopardized the safely of their customers and stopped doing that, I didn’t think I would have to ask them to not do that Luckily no one else was in the lobby but it would be great practice for them to stop doing that The rooms themselves were a bit jarring because the ceilings look like an office, the wall behind the bed has a mural trying to make it feel modern, but all of the amenities were outdated I don’t know, maybe I’m just splitting hairs at this point Overall this hotel did the job for me but I wouldn’t stay again

Emily Shoup

I stayed here for a weekend for wedding and really enjoyed my stay!! The king sized bed was super comfy and the room was very clean The staff at the front desk was very friendly and helpful I went to the gym as well and it was super clean

Didn’t get up early enough for the breakfast so can’t judge that but would definitely stay there again! 🙂

Jaimy Shanker

This was our second stay at this hotel (once on the way to Florida and once on the way home) We arrived late and Kayla checked us in She was wonderful and so welcoming

The rooms were very clean and we had no issues with noise throughout When we came down for breakfast we met the owner who was very kind to our family We would definitely recommend stopping by at this gem (The pool is being renovated so it is currently unavailable, but that was not at all a factor in our booking)

7. Aloft Charlotte Ballantyne (3-star hotel)

About this hotel

Set in the posh Ballantyne neighborhood, this relaxed hotel is 2 miles from Big Rock Nature Preserve and 11 miles from Carowinds amusement park.Streamlined rooms offer flat-screen TVs and free Wi-Fi, as well as minifridges, safes, and tea and coffeemakers; some have golf course views, and some sleep up to 4 people.Parking is complimentary. There’s a sleek cocktail bar, an airy lounge and a terrace. Other amenities include a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the clean rooms
  • 10 min drive to the President James K. Polk Historic Site
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “dogs” 19 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the indoor pool
  • Guests praised the sleek bar

Feedback From Real Customers

T. Melissa

Booked here for Mother’s Day to have the kids swim and it was so peacefulThe indoor pool was perfect being that it was chilly The kids had the pool to themselves the entire time

The room was almost perfect, A spill was on the door and was very noticeable but the comfort of the beds took that away from my attentionA great place to relaxGreat service checking in and outWill return back soon!

Joyfully His

We’ve stayed here several times, and we love that we know what to expect There are no surprises or disappointments like you would find in an Airbnb The rooms are ALWAYS clean, the staff is ALWAYS kind and friendly, and the stay is ALWAYS reasonably priced

This hotel experience is what all hotel stays should be like Aloft sets the standards for sure We did have a small problem with the pool, but in all the times we’ve stayed, that’s happened once

Troyshawn Downey

Aloft is usually my go – to hotel when I travel My first time at this upscale location The area is beautiful & I just had to come try it out for myself

The lady at the bar was so sweet & the drinks were definitely on point I think her name was Tori The folks at the front were also nice & helpful Downstairs seemed clean and well put together, room seemed that way as well until i happen to wake up in the middle of the night and use the bathroom I happen to look down under at the lil cubby area and see some Polo Ralph underwear, wife beater, & some other underwear which is the nastiest thing ever I’ve never dealt with that even at some of the more less expensive hotels I’ve stayed at Not all but this Aloft has really lost some points on this one Makes me wonder how clean the room actually is cause apparently housekeeping didn’t do a thorough clean/check on the room if that nasty mess was left behind GET IT TOGETHER ALOFT!!!!!!

8. Hampton Inn & Suites Fort Mill (2-star hotel)

About this hotel

A half-mile from I-77, this unfussy hotel is 7 miles from Carowinds Carolina Harbor water park and 13 miles from the President James K. Polk Home & Museum.Unpretentious, modern rooms feature free Wi-Fi, flat-screen TVs and work desks, as well as microwaves, minifridges and coffeemakers. Suites add living areas with pull-out sofas and wet bars.Freebies include hot breakfast (with a weekday breakfast bag option), 24/7 coffee, and parking. There’s also an outdoor pool, a patio and a fitness room, in addition to a 24-hour convenience store, a contemporary lounge, coin-operated laundry facilities and meeting space.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 13 min drive to Lake Haigler
  • Guests praised the friendly service
  • Guests praised the outdoor pool

Feedback From Real Customers

Elizabeth Cobb

Stayed here on a business trip with my husband I’m a veteran and it got us the best rate!All the staff that we encountered had very pleasant personalities and was helpful in every way!Room was spotless, bed was comfyAtmosphere is relaxing and quiet!The hotel is tucked away behind the Lowe’s

Eric Jessen

Stayed there on a wedding trip This hotel was absolutely fabulous! The rooms we had were very nice Beds were very comfy, the rooms were spacious, the pool was exceptionally well kept

The complimentary breakfast was outstanding But the best part was the friendly and exceptionally helpful staff Special mention to Tom, Lisa, and Justin These folks know how to make you feel comfortable, and quite literally “at home”! If I’m EVER in the Charlotte area again, this hotel will be my first choice as a place to stay I cannot recommend them highly enough! Well done, folks!!!

Jillana Goodchild

Exceptional front desk service from each person I came across but ESPECIALLY Gerald Warren who made each customer feel like an old friend and a special guest He went out of his way to accommodate each person’s requests and they all had smiles on their faces when they talked with him Gerald alone is a reason to stay here, let alone the spacious rooms and super comfy beds

The mini-fridge and microwave in the room were also welcome amenities

9. Courtyard by Marriott Rock Hill (3-star hotel)

About this hotel

Off the I-77, this straightforward hotel is 9.5 miles from Carowinds amusement park.The contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The on-site American restaurant serves breakfast, dinner and all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool and whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to Riverwalk
  • Some guests disliked the bathrooms
  • Some guests complained about the on-site restaurant
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Zachary Pawlowski

I was very impressed I showed up with no reservation (I always do this to myself) half expecting to hear “Sorry, we’re actually booked for the whole weekend” And that’s exactly what happened

But, when I explained I just needed one night for my family due to our long trip they were able to help us Location is great: just off the highway with plenty of restaurants in the area, although there’s a great bistro in the lobby if you’re sick of driving (like me)

Holly Wheeler

Had 2 rooms 4 nights with teenage boys for a local basketball tournament I have worked in client experience industry 25 years and can easily spot individuals that capture the essence of delivering superior service Keonna was not only helpful and friendly but welcoming greeting each guest with a smile

She made sure we were well taken care of Will book here again next time we are in townClean rooms and facilities


The staff was super friendly, very polite! Nice lobby, bar abs Starbucks coffee Also on site washer and dryer

but Upon check in my card was double charged, which was addressed by the front desk clerk none the less an inconvenience Second the shower all though very big had mildew in the bottom and we killed what looked like a cockroach in the closet But due to a very busy volleyball weekend we could not change rooms Not my best room experience at a Marriot if in the area again probably would find other accommodation

10. Renaissance Charlotte SouthPark Hotel (4-star hotel)

About this hotel

This sophisticated hotel is 6 miles from Time Warner Cable Arena (home of the Charlotte Hornets basketball team) and 7 miles from Discovery Place science museum.Modern rooms feature flat-screen TVs, Wi-Fi (fee), iPod docks and desks, as well as minifridges and coffeemakers. Club rooms and suites offer access to a lounge with free continental breakfast (weekdays only), and suites also add separate living areas. Room service is available.Amenities include a restaurant with Southern fare and a casual bar, as well as an indoor pool and a fitness center. There’s also a business center, 14 meeting rooms and free parking.

Things You Need to Know

  • 7 min drive to Carolina Thread Trail
  • Guests praised the rooms but some complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests mentioned “shopping malls” 21 times
  • Guests liked the architecture
  • Guests liked the fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Christi Shepherd

My husband, my dog, and myself stayed here for 3 days/2 nights Although we did not utilize the pool it looked clean and smelled like the ocean The elevators did not smell bad like in most places, the hallways were very clean

The room was immaculate well stocked, and in great condition The bed was the bed was a little on the harder side but that is just a matter of my preference The hotel staff was friendly and helpful, the restaurant was clean The exterior was clean We had no issues with any of the staff while we were there Our dog felt welcomed and comfortable All-in-all a wonderful experience and I would definitely visit again

Dom Gray

Horrible! Writing a very honest review to warn people of the state of this hotel When booking I did not get an accurate feel of how bad things are here or I would’ve made sure to avoid this hotel I was very close to leaving and finding better accommodations which is a 1st and I have stayed at various star hotels

Pro- Excellent locationCons- Cleanliness, amenities, air quality on some floors, but 1st and foremost Cleanliness!Our 1st room was so dirty that it seemed like all they did was change the sheets The floors were sticky and nothing was cleaned They did not supply enough towels for our 4 guests and when asked we never received any new ones Thankfully my children were visiting with family at another hotel for a couple of days so we didn’t have to keep begging for common items For this price they should be ashamed to even welcome guests into this place Of course there is a shortage of staff (everywhere) but if you cannot even clean the rooms properly they should limit guests to the staff available Our 2nd room was at least acceptable enough for us to finish off our stay without leaving We considered the pool when booking but would not dare step foot in there The water did not look clean and there was a sock that I’m sure will still be there once we check outThe icing on the cake was housekeeping knocking on the door at 9am on checkout day For this price please book somewhere else unless the location is all you are worried about

Chrisopigi Maggiorou

It was very good when I was there 7 years ago This year I went again, I believe it is very expensive for what they giveThe food it was good

Many closed area at the inside garden area, it was open only the bar area Very good tips the security at the parking lot at night time Very good the girl with the long black hair at the bar at night shift

11. Tru by Hilton Rock Hill (1-star hotel)

  • Address: 800 Galleria Blvd, Rock Hill, SC 29730
  • Phone: (803) 366-2200
  • Ratings: 4.4 (375 reviews) Very good Eco-certified
  • Website : Tru by Hilton Rock Hill
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Down-to-earth hotel featuring a gym, an outdoor pool & a bright lounge, plus breakfast & parking.

About this hotel

Off Interstate 77, this relaxed hotel is 1 mile from walking trails at Manchester Meadows Park and 4 miles from whimsical exhibitions at the Main Street Children’s Museum.Streamlined rooms with colorful accents feature Wi-Fi, flat-screen TVs and minifridges.There’s an an outdoor pool with sunloungers, plus a bright lounge, a fitness room and a business center. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the showers
  • Guests praised the clean rooms but some thought they were small
  • 5 min drive to River Park
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times

Feedback From Real Customers

John Moseley

Julie at the front desk is phenomenal All rooms at 4 different hotels very near were all full and Julie was able to figure out a way for us to book a room for a family of 4 Not only did she help us, but she also called multiple places helping another guest who was driving from FL to Canada find a place

This is superb customer service, great job Julie! This place is so very clean and fits us well We will definitely be back to stay here, booking ahead of time next time Loved how the rooms are super efficient!

Kevin Maisano

Tru at Rock Hill offers minimalist room designs that are super functional and clean Every inch of the space is well thought out Family loved the shampoo and body wash dispensers in the shower

Reception area / lobby was exceptional Well-lit parking spaces and pool area Staff was super friendly and helpful Overall a wonderful experience

Andrew Buckley

The hotel was nice and clean but the best part was the staff Nigeria, Chris, and GiGi were absolutely amazing and accommodating They helped us with multiple issues(our kid threw up

a lot)as well as making us feel welcomed Honestly I stay in a lot of hotels around the US and this is the first time I felt compelled to leave a review about the staff I hope they get some kind of recognition for this because without them it’d just be another hotel!

12. Sonesta Charlotte Executive Park (4-star hotel)

About this hotel

A mile from I-77, this sophisticated hotel is 7 miles from both the Charlotte Convention Center and the NASCAR Hall of Fame.Warm, modern rooms feature Wi-Fi, flat-screen TVs, and sleek bathrooms with granite counters. Upgraded rooms add balconies, some with pool views.Parking and breakfast are available. Other amenities include a heated indoor/outdoor pool, a poolside bar, and a patio with seating and a fire pit. There’s also a refined restaurant and bar with a lounge, as well as a gym, a sand volleyball court and 15,000 sq ft of event space.

Things You Need to Know

  • 9 min drive to the Billy Graham Library
  • Guests praised the beds but some disliked the kitchenettes
  • Guests mentioned the bathrooms are unclean
  • Guests liked the professional service
  • Guests mentioned microwaves 26 times
  • Guests praised the pool views
  • Guests liked the fitness center

Feedback From Real Customers


The food was GREAT however, I had to move rooms twice The first room had scratched and scrapped furniture with big chunks missing There was a noticeable hole cut in the ceiling of the shower with some weird panel situation

The walls had what looked like food and stains Just a yucky room The second room wasn’t AS BAD, but the shower is nasty with grime, rust, and parts of the rubber to keep the water in ripped up which is really a tripping hazard I will be returning to the front desk in hopes they will exchange the room and maybe the third time is a charm The beds are comfortable that’s so far the only pro I have for the room Again hopefully I will be able to exchange for a third time

Harpey Family

Great stay for our family of 4 and the dog Staff is amazing, they addressed problems we had immediately Special thank you to Taylor and Shelby for their patience and kindness

We enjoyed the pool and the gym We had a keurig coffee machine Unfortunately we couldn’t rely on the fridge as temperature was fluctuating too much and we had to throw away our food We will be back

Dajah Eubanks

This past weekend, myself and three of my good friends visited this location and began our stay for a girls weekend One of the friends from the group booked our room with the Sonesta Hotel and told us that she’d chosen a “nice” hotel Although there were in fact some “nice” aspects of our stay including the staff who were extremely friendly and the lobby which was huge and comfortable, there were also some not so nice aspects of it as well

Upon entering our hotel room, we found that there was mold on the ceiling in the bathroom Also, we’d purchased drinks at the gas station nearby and of course wanted to refrigerate them overnight However, we were hesitant as the mini fridge still had someone’s drink they’d purchased from McDonalds still sitting there We were quite skeptical of sleeping in the beds as we felt that the room hadn’t been properly cleaned When we notified the people at the front desk of this negligence, they were, again, super friendly and even offered to get us another room But, there were four of us who’d overpacked and it was too much of a hassle to move all of our belongings we’d just finished unpacking We had explained to the hotel staff that it was too much of an inconvenience for us to up and move somewhere else, which they were understanding of So, we just toughed in out in the current roomEven then, no one ever offered to give us a discount or at least compensate us a day for the lack of cleanliness Some other things I noticed about the building itself (specifically the outside) is that it doesn’t look as glamorous in person as it does in the pictures In fact, the building was in desperate need of a good pressure washing And, the chairs sitting outside of several of the rooms looked as though they hadn’t been sat in in ages Also, the temperature in our room remained on 65 the entire weekend we were there Yet, the the room felt like no air was circulating at all In fact, despite how potentially dangerous it can be, we actually had to prop our door open one night because it was so hot Overall the staff made the experience a comfortable one with their kindness, I wish I’d been assured that the room had been thoroughly cleaned, especially with us still being in the middle of a pandemic Also, I wish more effort was put into making the outside of the building look more welcoming

13. Hampton Inn Rock Hill (3-star hotel)

  • Address: 2111 Tabor Dr, Rock Hill, SC 29730
  • Phone: (803) 325-1100
  • Ratings: 4.4 (839 reviews) Very good Eco-certified
  • Website : Hampton Inn Rock Hill
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary lodging with free hot breakfast & Wi-Fi, plus an outdoor pool & a fitness room.

About this hotel

Off Interstate 77, this modern lodging next to the Rock Hill Galleria mall is 4 miles from Main Street Children’s Museum and 2 miles from Manchester Meadows Park.Coffeemakers, minifridges, flat-screen TVs with HD channels and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi, microwaves and custom-designed beds. Suites add living areas with sofabeds and wet bars.Free perks include parking, hot breakfast and weekday breakfast bags to go. There’s a gym, an outdoor pool and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes and the beds
  • 9 min drive to Glencairn Garden
  • Guests praised the friendly service
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Katie French

We stayed at the Hampton Inn Rock Hill on our way to South Carolina The hotel staff were super friendly and the rooms were very clean The air conditioning was functioning perfectly which is one of the most important things for me

It was also a very quiet hotel and had an awesome looking outdoor pool area which we didn’t use The free breakfast was pretty awesome! Tons of choices for every taste Thanks for a great stay!

14. Staybridge Suites Rock Hill, an IHG Hotel (5-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel is 5 minutes’ walk from Rock Hill Galleria shopping mall and 2 miles from Manchester Meadows Park.The down-to-earth suites have kitchenettes, pull-out sofas, free Wi-Fi and flat-screen TVs. Upgraded suites add living rooms.A breakfast buffet, parking and regular happy hours are complimentary. Other amenities include a heated indoor pool, a fitness room and a BBQ area, plus coin-operated laundry facilities.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • The down-to-earth rooms have kitchenettes and coffee makers
  • 7 min drive to River Park
  • One of the few hotels in the area with a 24-hr front desk
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool
  • The hotel has Wi-Fi

Feedback From Real Customers

Mark Connolly

Really lovely hotel Clean and even smells brand new Great suite room with full refigerator, built in microwave, real glass tumblers and plates in the cabinets

Very friendly and helpful associates Really good breakfast in the lobby area Excellent location, near nearly everything you want I completely recommend Staybridge It’s well worth the money

15. Cambria Hotel Fort Mill (3-star hotel)

  • Address: 340 Amistead Ave, Fort Mill, SC 29708
  • Phone: (803) 591-9867
  • Ratings: 4.4 (267 reviews) Very good
  • Website : Cambria Hotel Fort Mill
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Sophisticated hotel with polished rooms & suites, as well as dining, a lounge/bar & an outdoor pool.

About this hotel

Less than 1 mile from Interstate 77, this refined hotel is 2 miles from shops and restaurants at Baxter Town Center, and 6 miles from thrill rides at Carowinds amusement park.Polished rooms with exposed-brick walls and wood floors feature Wi-Fi and flat-screens, as well as minifridges, microwaves, and tea and coffeemakers. Some include whirlpool tubs, and suites add living areas and sofabeds.Amenities consist of a sleek lounge/bar, a restaurant and a terrace, plus a seasonal outdoor pool and a 24-hour gym. There’s also a business center. Breakfast and parking are available.

Things You Need to Know

  • Guests liked the rooms
  • 12 min drive to the Anne Springs Close Greenway
  • Guests praised the service
  • Guests mentioned lobbies 11 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Patricia T

We had excellent service from desk agent Alyssa and Maria from the housekeeping department! Our flight was cancelled and we had to book one to arrive 5 hours earlierBoth worked hard to find us a clean room early so we could get some sleep They really went above and beyond, when the first room wasn’t clean Maria even provided us with options

Would stay here again no question The room was modern, spacious, and the only negative I have is that the laminate floors were not clean, there were crumbs near the baseboards, and a clean pair of socks I wore for and hour were black The location is outstanding, not near the road in a residential and retail area Food and shopping options were close

Iam Just Me

We had our wedding at this Cambria hotel Ashley Jordan the Director of Sales and Marketing did a phenomenal job with everything, she’s sweet, professional, and very humbled, in this day and age it’s hard to find staffs that actually love their job to a point they want to see their guest happy but Ashley gave me and my new husband top notch service

The staff that catered the food did a great job, it was absolutely delicious, our guest loved everything Housekeeping did ok but need some improvement but other than that whoever cleaned my room on Friday did a great job 👏🏽

Alyson Maldonado

I absolutely loved my stay here Breakfast isn’t provided on the weekdays and is paid for on the weekends which wasn’t too problematic just something to note The front staff were LOVELY

We booked the King room and I can say for certain their “King” beds are more like Queens When I asked the front desk about it, I was told the manager would simply challenge me and come up to my room with a measuring tape I appreciated their transparency in not wanting to frustrate me any further Because of the debacle I had already been through at the hotel we initially booked, I didn’t bother challenging them beyond that Again, if you’re trying to accommodate your own physical size or someone else’s comfort in getting a “King” room, expect a tight squeeze I’d still stay again – maybe just bring my own tape measure next time😂

16. Tru by Hilton Fort Mill (2-star hotel)

  • Address: 120 Crisanto Ave, Fort Mill, SC 29715
  • Phone: (803) 228-9175
  • Ratings: 4.2 (260 reviews) Very good Eco-certified
  • Website : Tru by Hilton Fort Mill
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Bright, unassuming rooms in a casual hotel featuring a fitness center, a patio & a game room.

About this hotel

Set off I-77, this laid-back hotel is 3 miles from the rides at Carowinds amusement park and 6 miles from Carolina Place shopping mall.Featuring colorful accent walls, the unassuming rooms provide Wi-Fi and flat-screen TVs, as well as coffeemakers, minifridges and microwaves.Amenities include a fitness center, a patio and a game room. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 7 min drive to the Anne Springs Close Greenway
  • Guests praised the friendly service
  • Guests mentioned “Billiard table” 15 times
  • The hotel has a game room

Feedback From Real Customers

J Shizzle

What a great end to a difficult drive Drove from Florida Got delayed two hours due to a vehicle fire shutting down I-95

Around 1 am I ended up in North Carolina and went to 3 Marriott properties off the exit to try to find a room for the night Two were sold out and one didn’t have anyone working I went on Hilton Com and found the Tru hotel close by I called and David answered He was so nice I asked if there was availability and was happy to hear that there was I immediately went to the hotel and met David in person The hotel was beautiful and clean David was patient, kind and professional It was around 2 am by the time I got to my room The room itself was also beautiful and clean Very modern The next morning there was a great complimentary breakfast with delicious coffee and warm and delicious food Upon checkout, Micah assisted me with my bill and was kind and courteous A great ending to my stay I filled out a survey with Hilton raving about my stay and received an email from the manager (Mae Nelson) thanking me for my kind words So awesome What a great experience I hope I find myself in South Carolina in the near future and hope whoever stays there has the same experience as I did You won’t be disappointed

Jasmin B

Cute hotel The decor is fun and vibrant They have a pool table, gym and a few games out back (connect four and checkers or chess not sure which one didn’t see the game pieces

) The breakfast they offer is just enough to fill your belly until your next meal (not too much and not to little options) Love that they have liquid hand soap instead of bar soap for washing your hands They’re close to the highway south/north boundThe only thing we didn’t like was there is no personal microwave in each room, only down in the lobby

Andrea Abel

Love this new Hilton chain!Pros: price, location, friendly staff, breakfast options, toiletry line, simple sleek designsCons: no in-room microwave or coffee machine (both available in lobby), AC has no option to have fan on continuously, housekeepers keep bugging you to clean the room even though check out is listed as 12Would stay again and bring a little desk fan for airflow and white noise

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