5 star hotels in Terrytown, LA

1. The Saint Hotel, New Orleans, French Quarter, Autograph Collection (4-star hotel)

About this hotel

A 2-minute walk from the nearest streetcar stop, this upscale hotel is 2 blocks from Bourbon Street and a mile from iconic Cafe Du Monde.The eclectic, colorful rooms feature exposed brick walls, and offer free Wi-Fi, flat-screen TVs with premium channels, marble bathrooms, and coffeemakers. Stylish suites add vaulted ceilings and sitting areas, and some come with glass-walled bathrooms and freestanding tubs.Amenities include a casual restaurant offering local cuisine, as well as a chic jazz club and a billiards room. There’s also a fitness room and a business center, as well as meeting facilities.

Things You Need to Know

  • Walking distance to the St. Louis Cemetery No. 1 and the Audubon Butterfly Garden and Insectarium
  • Some guests complained about the furniture and the kitchenettes
  • 1 min walk to nearest transit
  • Guests liked the friendly service
  • Guests mentioned “canals” 14 times
  • Guests praised the nightlife
  • Guests liked the bar

Feedback From Real Customers

Nicholas Thom

This was our second time at the Saint I brought my lady here the second time to propose

she said yes! She loved it so much the first time we came I knew it was the perfect placeI can’t say enough about how the staff jumped to do everything they could to make this perfect for us Absolutely exceptional service and genuine caringWe stayed in the Lucifer suite which was fantastic and everything my fiance lovesWe will always stay here when we come to NOLA

Troy Doerner

The room – We stayed in the Raphael suite and while the room was large and comfortable parts of it felt ignored and in need of repair/replacement The sofa was a white pleather that was peeling and flaking meaning we could not sit on it without specks sticking on our clothing The shower made a very loud noise anytime it was used and there was a lot of noise from the alley directly outside our window making sleeping in very difficult

Beyond that the room was clean, large and very opulent The bed was comfortable and the housekeeping staff was great at keeping things neatThe staff – The staff at the front desk were AMAZING They were nice and very knowledgeable regarding the surrounding attractions They recommended some great spots we had not previously considered which made our trip all the better

Xenia Fortune

Our first time to New Orleans and Kirsten set us up for the time of our lives! She gave us great tips, recommendations and pointers for the city that all came in handy The design and theme of the hotel is beautiful, rooms were clean, comfy and well serviced Housekeeping was great and accommodating

Great service from all the staff Very conveniently located in the city close to everything!

2. Cambria Hotel New Orleans Downtown Warehouse District (4-star hotel)

About this hotel

This fashionable hotel among shops and bars in the Warehouse District is a 7-minute walk from Poydras streetcar station and a 16-minute walk from the New Orleans Ernest N. Morial Convention Center. It’s 1 mile from lively Bourbon Street.Polished rooms with floor-to-ceiling windows offer free Wi-Fi, flat-screen TVs, minifridges and coffeemakers. Bright suites add separate sitting areas featuring contemporary artwork.Amenities include a relaxed bar, an airy restaurant, and a hip lobby lounge with modern furniture and trendy artwork. There’s also a fitness center. Breakfast and valet parking are available for a surcharge.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Some guests disliked the showers
  • Walking distance to the Audubon Butterfly Garden and Insectarium and The National WWII Museum
  • Guests praised the friendly service
  • Guests praised the airy restaurant
  • Guests mentioned casinos 12 times
  • Guests praised the architecture

Feedback From Real Customers

Daryl McCleery

We were hotel hopping in New Orleans and found this great place right next to or in the French quarter actually This was a great fun place to stay for a night my family enjoyed the place There is no pool but that’s OK because we’re not here to swim

Walking to all of the things that we were interested in was no problem It actually took 2 to 3 times longer because we saw so much other stuff we had to stop and grab some great photos and some tremendously good food I would definitely stay here again

Kenneth Knight

The atmosphere is wonderful at the Cambria Very polite and helpful staff Rooms are comfortable and neat

Food was also very affordable and delicious The bar is a great place to hang out and talk with others The bartender Renee is as beautiful inside as she is on the outside with great personality She gave wonderful tips of things to do and see Definitely will recommend to others!

Cynthia Letting

I decided to stay here because I had a terrible experience at a different hotel and had to leave The staff at Cambria are incredibly kind, especially Sharon who made our stay amazing! Sharon was so caring and really went above and beyond to make sure that we felt safe and taken care of The rooms were spacious and very clean

We even received text messages from the hotel to make sure that we were doing alright and to see if we needed anything like new towels The hotel is in a great area and I would recommend anyone stay here!

3. The Roosevelt New Orleans, A Waldorf Astoria Hotel (5-star hotel)

About this hotel

This luxe, iconic hotel in a grand 1863 building is a 15-minute walk from Bourbon Street and a 4-minute walk from Harrah’s Casino.Plush rooms have traditional decor, 42-inch flat-screen TVs and Wi-Fi (fee). Some rooms have bay windows, and bathrooms with TVs or claw-foot tubs. Suites add free Wi-Fi, and separate living rooms with pull-out sofas. Room service is offered.There’s an upscale restaurant serving Italian cuisine, a sophisticated lounge offering seafood, and an intimate cafe, along with the historic Sazerac Bar. A rooftop pool has a hot tub, cabanas and a bar offering light meals. There’s also a fitness center and a full-service spa.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Walking distance to the St. Louis Cemetery No. 1 and the Audubon Butterfly Garden and Insectarium
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the upscale restaurant
  • Guests mentioned “Mardi Gras” 12 times
  • Guests praised the architecture and the lobby
  • Guests liked the fitness center

Feedback From Real Customers

Brian Ellis

I chose to stay at the Roosevelt to get a 5 star experience and it came up a bit lackingI didn’t go with the expectation to be treated like royalty or a celebrity but I just had a higher expectation of the front desk service than what you would receive at a road side motel At check-in for our week long stay in a suite we got nothing from the front desk besides a key to the room

Not even pointed to which elevator to take We felt like we were bothering him just checking inService at breakfast was more of the same where we were sat at a table without a word spoken and no one came back to the table for 10 minutes And, when they did it was just to fill waters without a “you’re welcome” or acknowledgment when I said “thank you” for the refillThe hotel itself was beautiful and you could tell well taken care of The room was great as well And, having an entertaining area with a bathroom separate from the master bathroom is a nice touch for the suite Concierge and bell staff were super friendly as well Location is perfect for those who want to be in French Quarter without worrying about the constant noise of itIs it a horrible hotel? Not at allWould I pay the premium prices again for that level of service? No

Christie Carrington

A great experience at this hotel After two weeks of travel on the road, it was a welcome stay The staff were outstanding

Each one of them made efforts to smile and ensure we were taken care of When the air conditioning was not working in our room, they swiftly moved us to another room that they said was upgraded and much nicer Frankly, we preferred the first room and thought it was much nicer The breakfast cafe is lovely and the bar was great It would have been nice to have some snack food at the bar Note: The pool water was pretty scummy and looked filthy It was not a cool pool so didn’t really take the edge off the very humid and hot weather

Alyssa K

Attended a conference here and had a suite for my 3 night stay Without a doubt, this was the nicest hotel I’ve had the pleasure of staying in here in the States The food at the conference by the hotel’s catering department was consistently deciduous

Our concierge, Jasmine Montana, was a wealth of knowledge and helped me surprise a colleague for her birthday Housekeeping did a phenomenal job every day of keeping my room exceptionally clean The hotel itself is just beautiful It’ll be hard to ever stay anywhere else in New Orleans now that I’ve stayed here

4. The Pontchartrain Hotel (4-star hotel)

About this hotel

Overlooking St. Charles Avenue and dating from 1927, this sophisticated all-suite hotel is less than a mile from the The National WWII Museum and 4 miles from the Audubon Zoo.Plush suites are decorated with antiques, as well as modern elements and feature free Wi-Fi, flat-screen TVs and minibars; some also have sitting areas and/or kitchens.Dining options include 2 swanky restaurants serving Cajun Cuisine, and there’s also a coffee shop and a rooftop bar. Laundry facilities are available, as is a fitness center and a library/lounge with loaner books, a computer, and a flat-screen TV.

Things You Need to Know

  • 13 min walk to Lafayette Cemetery No. 1
  • Some guests complained about the air conditioning
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “pianos” 11 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Heather Valle Brown

I wanted to stay somewhere with some history and style while in town and The Pontchartrain was it!The staff are incredibly accommodating and kind We had drinks and appetizers at the Bayou Bar one afternoon and it was so fun The bartender Brea heard us having a little trouble deciding what to order and said “do you trust me?”

She created the most delicious cocktails That night the bar had a great live band As we came down the elevator they were playing La Vie En Rose, such a moment!Our room was nice and clean and had everything we needed There was surprisingly a mini fridge in our room but it wasn’t very cold Given the age of the hotel, the bathroom didn’t have an a/c vent and oh my word the bathroom would get so hot My toothpaste warmed up being hung so close to the window We had a little trouble with our room a/c keeping the room cold As soon as the sun came up the room started to heat up But the original windows are so pretty that we didn’t say anything about itOne morning we ate at the restaurant’s Silver Whistle Cafe The staff were wonderful and while the food was good, I do think it’s overpricedMake sure to keep cash on hand because the staff are wonderfully helpful and deserve a nice thank you

Erusha Kumar

Even though I had a massive issue with front desk staff (1 person in particular), the hotel is stunning and the rest of the staff and management have been nothing short of amazing Latoya runs an amazing team Everyone from

valet to housekeeping were gems Thank you for resolving all issues in such a professional manner I will definitely be staying here in the future

Lysa Martinez

I can’t even figure out how this hotel has 45 stars! For 300+ a night I could have saved money and stayed at a WAY better hotel like a Marriott or even a MOTEL 6 would have been better! I am all for Nostalgia but the people who acquired this hotel have put very little effort into its much-needed rehabilitation and refurbishing The windows were painted shut with gobs and gobs of paint

The carpet was filthy and there was BLACK mold all around the windows and green mold as well With the windows painted shut and NO ventilation no wonder there is a mold problem There is NO room service whatsoever (Despite some reviews saying there was), no coffee in the room ( How hard is it to put a couple of cups and a Keurig in the room!) The decor is that of thrift stores or dumpster diving at best I came here for a wedding and that was the reason for choosing the hotel but I was so very disappointed Don’t waste your money on this dump!

5. Homewood Suites by Hilton West Bank Gretna (3-star hotel)

About this hotel

On a residential street dotted with palm trees, this laid-back hotel is 6 miles from Bourbon Street. Louis Armstrong New Orleans International Airport is 18 miles away.The low-key, casual rooms feature free Wi-Fi, flat-screen TVs and kitchens. Upgraded rooms include living rooms.Breakfast and parking are complimentary. There’s also an outdoor pool and a fitness center.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have TVs and refrigerators
  • Some guests complained about the bathrooms
  • 7 min drive to The National WWII Museum
  • Guests liked the service

Feedback From Real Customers

Zack Ball

I booked a room for one night at this location and had to cancel due to a flight cancellation My flight was cancelled the night before my stay so I called to reschedule for the following week They informed me that no rooms were available the following week so I asked if I could cancel my stay

After about one hour on the phone, they finally said they would cancel my reservation Initially they said that they wouldn’t be able to cancel since it was short notice, but my flight was cancelled due to weather and it was out of my control After they ‘consulted’ with a manager, they said I would be refundedNext week roles around and I booked another Hilton in the area (about 5 min away) I saw that they did end up having availability for my new stay, since I would be able to book the same room I had originally booked, so I don’t understand why they told me that they didn’t have availability Possibly they didn’t want to refund me or rescheduleIt has been over 2 months since my scheduled stay and I have yet to receive a refund on my initial cancellation I would have rescheduled for the following week, but they were either misinformed or intentionally lied to force the payment since I had to reschedule Either way, this location does not appreciate their customers and I will question future stays at Hilton hotels They still have my money for a night I did not stay and I have been unsuccessful in getting a refund Avoid this location if possible There are many other better hotels in the area

MizzFoxy Freckles

I’ll only state the facts based on my own personal experience at this Hilton Homewood suites location My family and I are currently temporarily relocated to the Gretna La Hilton Homewood suites from off base military housing due to extensive Hurricane Ida damage to our home We were given a 2-3 week timeframe for our Hilton Homewood suites hotel stay

For the record, I am a night time shift worker and sleep during the day My family and I have found it especially difficult for me to have any type of quality sleep while my family is awake during the daytime I’m truly only writing this review because since 2018, I have ALSO been a Hilton honors DIAMOND member With that said, I requested a Hilton Honors Diamond member upgrade ONLY due to my day time sleep schedule or lack thereof Yesterday morning, I spoke directly with the front desk at 0800L and then was directly transferred to Hilton reservation’s at approx 0820L on 24 July 22, who then guaranteed WITH the Gretna Hilton Homewood suites front desk that a 2 bedroom Queen suite, (which once AGAIN would allow for me to sleep during the day in a separate, “closed door,” bedroom) This would have given me the opportunity to get some quality sleep during the day, and not have my family going out of their way to remain quiet) was available and booked!!! I remained in contact with the front desk, who stated that if it was okay for my family and I to wait until the 2 bedroom Queen suite was cleaned and that she would call me back at 1530L to confirm that the room as cleaned and ready to go No problem! At 1430L my family and I completely packed up all of our 1 King bedroom’s belonging’s and, after being called from the front desk, at approx 1545L, my daughter and I went to the front desk and were given a key We ended up walking into the EXACT SAME 1 KING BEDROOM SUITE THAT WE PACKED EVERYTHING up from!!!!!! I immediately phoned the front desk and the on site manager stated that “she knew NOTHING about my circumstances nor the upgrade!!!!!????? Better yet, had no knowledge of my my earlier phone call through Hilton reservation’s directly!!!!! In the end, my family and I had to drag all of our belongings back to our “original”1 bed King suite accommodation???!!!

Michael Beauharnois

They really worked with us after we had a problem with our Airbnb We had two dogs, and were just visiting NOLA for Easter They didn’t even charge us the pet fee, and allowed us to check in at 9am instead of in the afternoon

They also gave us a room on the top floor The customer service was top notch, the bedding and room was clean (including the bathtub which is usually dirty at most hotels), and the breakfast was great I plan to come back and stay there next time we are in NOLA

6. Loews New Orleans Hotel (4-star hotel)

  • Address: 300 Poydras St, New Orleans, LA 70130
  • Phone: (504) 595-3300
  • Ratings: 4.4 (1611 reviews) Very good Eco-certified
  • Website : Loews New Orleans Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant rooms with views & luxe linens, plus a posh Creole restaurant, a spa & a saltwater lap pool.

About this hotel

Across the street from Harrah’s Casino, this upscale hotel in a modern building is a 4-block walk from the New Orleans Morial Convention Center.Rooms with contemporary decor and original artworks have wall-to-wall windows with views and feature luxe linens, TVs with cable channels, CD players and high-speed Internet. Suites add separate living areas.A posh restaurant serves modern Creole cuisine and a chic bar has classic cocktails with American food. Perks include a business center and free use of the fitness center with a saltwater lap pool. A full-service spa offers treatments for a fee.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Some guests complained about the showers
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Aquarium of the Americas
  • Guests praised the friendly, professional service
  • Guests mentioned casinos 25 times
  • Guests praised the views
  • Guests praised the fitness center

Feedback From Real Customers

Tracey Rowley

Walking into the hotel was a breath of fresh air! The smell piped into the lobby was heavenOur room was immaculately cleaned each day, housekeeping even arranged my shoes and toiletries!The staff was personable and welcoming The bell staffed always opened the doors for us, remembered us and engaged us in conversations about our day

We had dinner in the bar twice, and the bartender and manager provided excellent service Attention was paid to the smallest details including replenishing our water glasses and filling our orders quickly The front desk people were friendly and incredibly helpful as wellI have stayed at many Loews properties, and I truly felt that this property is one of the best that I have ever stayed at!

Rachel Kim

The door and welcoming staff and front desk staff are incredible All were so personable and professional They had excellent memory, were kind and considerate, and went above and beyond to provide a wonderful experience

Rooms themselves were spacious and clean Our room had an excellent view as well as a desk, living room space, and large bed Wonderful roomsThe only criticism of my stay would be the lack of fridge in the rooms

Cristy Todd

I had a river facing room on the 20th floor which was a great view There was an umbrella in the closet for guest use which was very handy since I lost the one I brought with me The staff and housekeeping were very nice and accommodating during my stay

The hotel was within walking distance of many sites and stores which was very convenient too

7. Le Pavillon Hotel (4-star hotel)

  • Address: 833 Poydras St, New Orleans, LA 70112
  • Phone: (504) 581-3111
  • Ratings: 4.1 (1836 reviews) Very good
  • Website : Le Pavillon Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Luxe hotel with baroque decor offering elegant rooms & suites, plus a cocktail bar & event space.

About this hotel

Built in 1907, this ornate, baroque hotel is a 4-minute walk from the Carondelet at Gravier streetcar stop and a 5-block walk from Bourbon Street.Plush rooms with traditional decor include TVs and Wi-Fi. Upgraded rooms include handmade draperies and mahogany armoires; some have hand-carved fireplaces, 4-poster beds, and whirlpool tubs. Luxury suites are individually decorated with antiques; some have claw-foot tubs, Ertè sculptures and fireplaces. Room service is offered.Amenities include a cocktail bar, a fitness center and event facilities. Parking is available.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Ogden Museum of Southern Art
  • Guests mentioned the service is friendly and professional
  • Guests mentioned “hot chocolate” 73 times
  • Guests liked the fitness center
  • Guests liked the nightlife

Feedback From Real Customers

First AmericanKing

Room 718 I’m convinced has mold or some other allergen My sister and I stayed 5 nights On the second night it was so bad we could not breathe

The front desk moved us to room 709 which had an air purifier It was better but still bad Bellmen, valet, front desk staff were very nice The location was great and the hotel looks very nice 50$ nightly for incidentals 10$ nightly for a preservation fee (please read the fine print) If they are charging to preserve the building they could do a better job Overall, I would not stay here again The air quality in those rooms are horrible Been to many hotels in my travels and this is something I’ve never experienced

Frank Migliarese Jr.

Absolutely wonderful experience! Stayed for just one night but in that short time was treated the best I have ever been at a hotel Everyone was extremely courteous and helpful Made it seems as it was a pleasure to do their job to make make my experience as comfortable and positive as possible

The men and women of the valet especially were great and welcoming Hotel is beautifully decorated and elegant Room and bathroom were clean and nicely decorated as well Would stay here again given experience and location

scott meek

So, I first went to Le Pavilion over 10 years ago – it was beautiful (and still is in some ways) in an old world sort of way The lobby is glorious, and the rooms felt old and lived in and early America It’s a haunted hotel, although I’m sad I haven’t seen a ghost

It may be because about 5 or so years ago they renovated all the rooms, modernizing and sanitizing them, and they lost that old world charm It’s sort of sad that it feels like a Holiday Inn now The lobby is still spectacular, but the rooms are bland Sadly the pool was closed while we were there, and the front desk wasn’t very friendly We inquired when we checked in about a military discount because it wasn’t available to select when we booked, but then the person at the front desk said that we needed to do that when we booked – well, then I guess you don’t give a military discount since it’s not possible to get it Let’s just leave it at that, shall we? Nonetheless, I had some wonderful experiences in the past at Le Pavilion, including the fruit basket in my room the 2nd time I went back that had a card that read “Welcome Back, Mr Meek” I still remember that little gesture, and it still makes me smile But that was then, and I don’t think we’ll be staying at Le Pavilion anymore It’s not the same, although I will miss the PB&J happy hour, which is a nice holdover from before all the renovations

8. One11 Hotel (4-star hotel)

  • Address: 111 Iberville St, New Orleans, LA 70130
  • Phone: (855) 652-0141
  • Ratings: 4.7 (275 reviews) Excellent
  • Website : One11 Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Sophisticated quarters, some with terraces, in a hip hotel offering a polished bistro/bar & a pool.

About this hotel

Set in a former sugar warehouse dating from the 19th century, this fashionable hotel in the lively French Quarter is 5 minutes’ walk from the Audubon Aquarium of the Americas and a 3-minute walk from Woldenberg Park along the Mississippi River. It’s a mile from I-10.Sophisticated rooms have Wi-Fi, smart TVs and Keurig coffeemakers. Upgraded rooms add terraces. Suites provide sitting areas and/or pull-out sofas; some offer river views. Many quarters feature exposed-brick walls.Access to a nearby gym is complimentary. Other amenities include a chic bar/bistro, an outdoor pool and a lobby lounge. Parking is available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Aquarium of the Americas
  • Guests praised the friendly, professional service
  • Guests praised the architecture
  • Guests liked the outdoor pool
  • Guests praised the chic bar

Feedback From Real Customers

Heena Patel

We were in town for a wedding and ended up staying here for three nights The hotel has a great location, walking distance to everything but far away so you don’t have to deal with the hustle and bustle You may however, hear the train horns during the night

It didn’t bother us, but I could see it getting annoying The views from the hotel aren’t exactly scenic—it’s mostly a view of a parking lot and a mall, but the inside of the hotel is beautifully decorated and cleanIt’s a boutique hotel, so not many amenities, although there is a small pool and bar on the first floor There isn’t a gym inside the hotel, but you can get a free pass to use the gym in the mall nearby It’s an old-school gym that has everything you need to get a proper workout during your stayOur king room with disability access was spacious with a very comfortable bed (this is coming from a woman who stayed while she was seven months pregnant!) The only thing we didn’t like was the bathroom slider door because it didn’t close all the way I love my husband, but both of us want a bit of privacy in the bathroom Oh, and there weren’t enough hooks for us to store our bath towels Overall, it was a very pleasant stay!

Whitney Haynes

The hotel staff is very friendly and helpful when answering questions The rooms are clean and beautiful maintaining the old charm of the sugar cane factory that the building used to be It is in a wonderful location so close to the French Quarter

I read reviews about the trains people keeping up at night, but I did not experience this problem Best of all, I brought my two pups that were treated like guest themselves The staff offered us food bowls and beds for them There is a nice little area right outside for them to do their business which is a hard find in New Orleans I cannot wait to come back and stay here again!

Sara Tangen

Hotel One11 was gorgeous, well appointed, amazing amenities, and friendly staff We stayed here for four nights over new years, and it was the perfect launching pad for all of our adventures in New Orleans! I highly recommend this hotel to couples looking for an elegant romantic getaway Others have reviewed this hotel saying the train horns were too loud

Although at first I noticed them when we were awake, they did not wake me at all while I was asleep I would highly recommend staying here and will do so myself again when I come back to New Orleans

9. Hilton New Orleans Riverside (4-star hotel)

About this hotel

Connected by a walkway to The Outlet Collection at Riverwalk, this upscale convention hotel overlooking the Mississippi River is an 18-minute walk from the French Quarter and 2 miles from I-10.Warm rooms feature flat-screens and Wi-Fi (fee). Upgraded rooms add city or river views, along with free WI-Fi, breakfast and gym access. Studios have sitting areas and minifridges, while suites offer living rooms and floor-to-ceiling windows.There’s a renowned seafood restaurant, a cafe and a piano bar. Other amenities include a gym, 2 outdoor pools and an indoor tennis court. Convention facilities include over 130,000 sq ft of meeting space.

Things You Need to Know

  • Walking distance to the Aquarium of the Americas and the Audubon Butterfly Garden and Insectarium
  • Guests liked the rooms but some thought they were outdated
  • Some guests complained about the unclean bathrooms
  • Guests mentioned the service is professional
  • Guests mentioned “oysters” 118 times
  • Guests liked the views
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Tamara Baysinger

Not recommended! Poor communication, rude service, and the gym is NOT free We stayed here for 4 nights during a conference Beforehand, I called to confirm our booking and the agent canceled one of our nights without being asked to do so

It took several call-center managers and 90 minutes on the phone to get it back Upon arrival, the check-in clerk was unfriendly and difficult to understand in the loud space Housekeeping never showed up even though we requested it at check-in Their website doesn’t explain that the fitness room costs $12 per day unless you’re a upper-level Honors member (not the free, basic membership), and they didn’t tell us that until after we’d gotten up early and trudged all the way up and down elevators and across the hotel Then they still didn’t tell us they can’t accept cash for gym accessand by that point, we didn’t have time to work out anyway Our room was decent, except for the loud bathroom fan that ran constantly, even with the light off The river view was nice, but the staff was just rude, rude, rude They really need to learn to communicate accurate information with guests and other staff I definitely wouldn’t come back The Intercontinental half a mile up the street was fabulous — go there instead

Kinlaww6

This is an awesome hotel Customer service was number one From the moment of our arrival until our departure, every aspect of our stay was excellent

As busy as everyone was, I was made to feel like my family and I were the only ones that matter Our stay was made to feel personalized The food was delicious and of course loving the connection from the hotel to the River Walk shopping center This is my third trip to New Orleans and this is the only hotel that I will stay in The river view each morning was breathtaking I can’t wait for my next visit

michelle jones

The city view is amazing! We stayed on the 21st floor the room has floor to ceiling window wall that just captivates with the New Orleans city lights at night! Just stunning! We ordered room service and it was delicious the seafood pasta, Cajun baked catch was amazing enough for two with each order, comes with everything you could want! The prices are commensurate with local restaurants so was surprised with pricing not being overly expensive for Hotel room service! The valet guys are very courteous and prompt! Overall excellent service and amenities! I give it A++! I will only stay here from now on when visiting New Orleans!

10. Holiday Inn New Orleans West Bank Tower, an IHG Hotel (3-star hotel)

About this hotel

This high-rise hotel is a 11-minute drive from the French Quarter and a 6-minute walk from the Oakwood Center.The straightforward rooms feature desks, flat-screen TVs with premium cable channels, microwaves, minifridges and coffeemakers, plus high-pressure showerheads in the bathrooms. There’s also free WiFi, while kids 19 and under stay free with an adult. Suites add separate living spaces with sofa beds and kitchenettes.Amenities include an on-site American bar and grill (where kids 12 and under eat free), an outdoor pool and fitness and business centers, as well as free parking and laundry facilities.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 7 min drive to The National WWII Museum
  • Guests praised the beds but some disliked the kitchenettes
  • Guests praised the friendly service
  • Guests mentioned “cruise ships” 25 times
  • Guests mentioned microwaves 10 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the outdoor pool

Feedback From Real Customers

Johnny L

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay They compare thousands of booking websites and usually will have prices much cheaper compared to others! Thank me later! This resort is the best rated in this area

I’ve been coming here for a very long time If you stay for a few nights you for sure won’t be let downLovely, clean room Friendly staff No telephone in the newly remodeled room I assume it was a cost cutting effort since we all have cell phones now Did not have a brochure in the room for local information or how to dial the front desk That would have been helpful Just across the river from everything! Plenty of parking

Adre A

This hotel was top tier! Keia was our primary representative at the front desk and she went above and beyond to help ensure our stay and cruise plans went off without issue The entire staff was beyond kind and helpful to our whole party (there was a lot of us) The rooms were so clean, updated, and affordable! Housekeeping provided everything we asked for with a smile

We needed batteries for our remote and maintenance came within minutes with a new one We tried to not require a lot but they still made us fee like any request was a nonissue They really know how to treat a guest at this place and I can’t wait to stay again!

Kaelysia Cooper

This location was recommended for my daughter’s dance competition Not the prettiest place to stay Looks worn or as if undergoing construction outside and in

My daughter and I went to eat at the restaurant We waited 5-10 minutes to be seated until finally walking up to the bar to check with the server Unfortunately the kitchen was closing/closed Room, beds, bath area was as expected Only 1 outlet out of 16 total outlets worked We found out the morning later when only one device was charged And though I can’t be sure of it, but I think their outlets somehow shorted our chargers 3/4 chargers did not work once returning when they were functioning perfectly fine before Close by many food and shopping options

11. Omni Riverfront Hotel (4-star hotel)

About this hotel

Set in the Arts District, this elegant hotel with a white-washed brick exterior and arched windows is 0.3 miles from the Julia Station streetcar stop and less than a mile from the French Quarter.The stately traditional rooms and suites come with 42-inch flat-screen TVs, Wi-Fi (fee) and coffeemakers. They also include sitting areas with arm chairs. Suites add living areas; some have wet bars.Kids get free backpacks with goodies, and evening milk and cookies on the first night. The property has a relaxed bistro, a bar and a fitness center, as well as 4 meeting rooms and a courtyard with a fountain.

Things You Need to Know

  • Some guests complained about the air conditioning
  • Walking distance to the Aquarium of the Americas and the Audubon Butterfly Garden and Insectarium
  • 8 min walk to nearest transit
  • Guests liked the friendly, professional service
  • Guests liked the concierge, mentioned 20 times in reviews
  • Guests mentioned “cruise ships” 10 times

Feedback From Real Customers

Ryan Rendall

Excellent hotel with decent pricing! Room was very clean and the amenities are great for those of us traveling for business This is in a perfect location to get on I-10 from the convention center while still being in walking distance of the French quarter Parking can be tricky but by using the premium parking app you know what you are in for in the area

Theresa J. Gaser

What an enjoyable stay! The Staff is amazing! LaShonda at the front desk made me feel like I had been there a 100 times Randall offered to walk my things down to the convention center (he may have regretted it) and went above and beyond! I could go on and on as every staff member I encountered treated me and everyone I saw them encounter like we were family The hotel was very clean, updated and had a lively bar

This will be my new go to when in New Orleans!

Danielle Stevens

This hotel was absolutely fantastic The staff was sooo friendly and our room was gorgeous I went stayed at this hotel for my bachelorette party and Amber was wonderful working with my mother to ensure we had 3 rooms next to each other and that there were gifts set up for us in the room

Rich was also the most incredible concierge attendant He even went out of his way to order us a fantastic ride to the airport Rich smiled at everyone who came in and made you feel like you’ve known him for years I truly loved my experience at this hotel and cannot wait to make another trip to NOLA and to the Omni Riverfront!

12. Le Méridien New Orleans (4-star hotel)

About this hotel

A 2-minute walk from Harrah’s New Orleans casino and 0.6 miles from the Contemporary Arts Center, this refined hotel is also 1.2 miles from the French Quarter.The sophisticated modern rooms feature pillow-top mattresses and desks, plus 55-inch flat-screen TVs, WiFi (fee) and minifridges. Suites add separate living rooms; upgraded suites offer panoramic river/skyline vistas.Amenities include a rooftop pool with private cabanas (including TVs) and a fitness center, plus a contemporary-chic bar/restaurant and a hip lobby coffee shop/cocktail bar. There’s also a business center and over 20,000 sq ft of meeting space.

Things You Need to Know

  • Guests mentioned the rooms are unclean and small
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Aquarium of the Americas
  • Guests liked that this hotel is near shopping
  • Guests mentioned “bourbon” 10 times
  • Guests mentioned casinos 52 times
  • Guests praised the nightlife

Feedback From Real Customers

Johnny L

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay This web site will compare countless booking websites and usually will have prices much cheaper compared to others! Thank me later on! This hotel is one of the best in this area

I’ve been staying here for years If you choose this place you will love it I’m sure!I had to leave a different hotel and stumbled upon this gem! Would highly recommend! I was greeted and welcomed with friendly faces and great hospitality by Stanley! Quickly checked-in and gave the rundown by Ashley and was very well attended to at the bar by Chloe and Shane! Thinking of doing a wedding block here and Jermaine was very helpful! The location is perfect and easily in walking distance to the casino, the shops at canal and so much more! Rooms were clean and spacious and the water was hot (just like I like it)!

Pad Dap (DAPA)

This hotel has a great bar area, room service and food The bartenders are very knowledgeable and can make excellent drinksThe food was excellent

The brisket hamburger was great The side salad was very freshThe gumbo was very niceThe drinks were quickly poured into clean glassesFair prices New Orleans needs more restaurants that are clean and safe like this one

Simone Hopes

I had to leave a different hotel and stumbled upon this gem! Would highly recommend! I was greeted and welcomed with friendly faces and great hospitality by Stanley! Quickly checked-in and gave the rundown by Ashley and was very well attended to at the bar by Chloe and Shane! Thinking of doing a wedding block here and Jermaine was very helpful! The location is perfect and easily in walking distance to the casino, the shops at canal and so much more! Rooms were clean and spacious and the water was hot (just like I like it)!

13. The Higgins Hotel New Orleans, Curio Collection by Hilton (4-star hotel)

About this hotel

This fashionable hotel in the Warehouse District is opposite The National WWII Museum and a mile from Saint Louis Cathedral. The nearest streetcar stop is a 4-minute walk away.Featuring art deco design accents, the warmly furnished rooms provide flat-screen TVs, Keurig coffeemakers and minifridges, in addition to Wi-Fi and safes. Suites add living areas. There’s also room service.Amenities include a polished French restaurant, a cafe and a vintage-chic rooftop bar, as well as a gym and meeting rooms. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Walking distance to The National WWII Museum and the Ogden Museum of Southern Art
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the polished restaurant
  • Guests liked “Art Deco”, mentioned 11 times in reviews
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Carrie Williams

Extremely clean, comfortable beds – overall excellent hotel! I’m very picky when it comes to hotels and cleanliness is definitely the top priority! This hotel met and exceeded my expectations, which is extremely difficult to do! It’s in a good, safe location The staff were professional and ensured our requests were met The only down side, which is very minor, would be the parking garage isn’t directly attached to the hotel

It is next door, literally the buildings are touching side by side It wasn’t a problem for us, especially when they excelled in all other areas We had a wonderful stay and will definitely stay here again when visiting New Orleans area

Aaron Grounds

My family of four stayed one night as we were getting on a cruise ship the next day I thought the hotel was amazing! I knew it was the official hotel of the WWII museum but didn’t realize all the amazing decor they would have I don’t think the pictures do it justice

The rooftop bar has great views at sunset I’m not sure what they pump into the lobby but it smells amazing The wife and will be coming back to stay and spend time at the museum

Eugenia Kim

Located in the downtown area of New Orleans Perfect location as it is close to the central part of New Orleans and a nice walk through Magazine Street which has a lot of cute shops, restaurants and not to mention District Donuts The hotel is beautifully built and the interior is impeccable

The staff is very friendly and accommodating But I think this hotel can use some improvement I think this hotel could be better if it has full room service which they don’t and recommend that all guests go downstairs for anything The toiletries brands could be nicer and bigger for guests It would be helpful to have better amenities like a private business center for those working remotely from the hotel The plugs in the room either work in some areas in the room and also not working in other areas

14. Courtyard by Marriott New Orleans Westbank/Gretna (3-star hotel)

About this hotel

A mile from Highway 90, this modern hotel is 4 miles from the Aquarium of the Americas, and 5 miles from the performers, artists and eateries on vibrant Jackson Square.Featuring floor-to-ceiling windows, the airy rooms have free Wi-Fi and flat-screen TVs, plus microwaves, coffeemakers and minifridges. All have sofas; upgraded rooms and suites add living areas and pull-out sofas.There’s a casual bar/restaurant, as well as an indoor pool, a gym and a terrace.

Things You Need to Know

  • 7 min drive to The National WWII Museum
  • Guests mentioned lobbies 14 times
  • Some guests complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests mentioned “Housekeeping” 13 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

T Cooper

Hotel is nice Clean I’m normally not one to complain about anything, and maybe it’s just because I’m awake at 4:30am burning up, but for $200 a night you should be able to control the temperature of your room

Also, if you drink something besides juice, you might want to bring it with you because they don’t sell it Then when you wake up from sweating, in the middle of the night, the constant light flashing in the smokealarm will keep youcompany If you stay here, I hope you game better luck

Crystal

Shower did not work The knob that creates the temperature was broken and constantly changed during the shower No complimentary toiletries were in the room at arrival

No shower cap, lotion etc which was odd We stayed 3 nights The second night I heard housekeeping outside the room and went to ask for towels The lady asked if I would like my room cleaned? I said yes please if that was ok, that would be great She said she will be back to do my room So no towels were given and I never saw the lady again As I walked out for the day I ran into another housekeeper and politely asked will someone still be giving clean towels and refreshing the room as offered? She said ok, yes So basically returned to a dirty room with no clean towels and no explanation The room was already overpriced due the holiday weekend but it just wasn’t worth it

15. Maison de la Luz (5-star hotel)

  • Address: 546 Carondelet St, New Orleans, LA 70130
  • Phone: (504) 814-7720
  • Ratings: 4.7 (92 reviews) Excellent
  • Website : Maison de la Luz
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished rooms & suites in an upscale hotel featuring a chic lounge & complimentary Wi-Fi.

About this hotel

A 3-minute walk from the lively Lafayette Square, this genteel hotel is 11 minutes on foot from the Audubon Butterfly Garden and Insectarium, and a mile from I-10.Featuring original artwork, the polished rooms provide complimentary Wi-Fi, flat-screen TVs and minibars. Suites include sitting areas and/or living rooms. Some have free-standing soaking tubs.There’s a chic lounge offering nightly wine-and-cheese receptions. A breakfast buffet is available.

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to the Ogden Museum of Southern Art and The National WWII Museum
  • 1 min walk to nearest transit
  • Guests praised the service
  • Guests praised the breakfast
  • Guests praised the chic bar

Feedback From Real Customers

courtneyljohnston

I researched so many hotels for our first stay in New Orleans and I am so happy we landed on Maison De La Luz! This hotel is so beautiful and the rooms are luxurious and over the top AMAZING! Every single inch of this hotel is beautifully maintained Most importantly I cannot say enough great things about the employees! The level of customer service is unmatched! They are the kindest people and genuinely are interested how your stay is and what activities you are up to! They take their time to make you feel so special We cannot wait to come back!

Nikki Holmes

Very nice hotel Service was very good All staff was very professional yet warm

Yummy cookies every night was one of my highlights Rooms where beautiful and extremely clean My only complaint is there seemed to be a small disconnect in communication which caused minor annoyances But the staff was quick and eager to reconcile any issue I’d definitely go back I feel like I know them

Tee Vee

This is just a heads up If you stay in a room with a street view, the windows are clear Drury Plaza is across the street and certain rooms can see you and your activities during the day/night, if you don’t let your curtains down (Speaking from experience

“Mommy what are they doing” lol) Otherwise,it’s a beautiful place with a great location

16. Four Seasons Hotel New Orleans

About this hotel

Overlooking the Mississippi River, this grand hotel is 14 minutes’ walk from St. Louis Cathedral and a 15-minute walk from the lively French Quarter. It’s 16 miles from Louis Armstrong New Orleans International Airport.Refined rooms have Wi-Fi and flat-screens, plus minibars and Nespresso machines. Suites provide living rooms. Upgraded suites add wet bars and dining tables; one features a pantry and a fitness area. Many quarters offer river views. Room service is available 24/7.Amenities consist of 2 upscale restaurants and a posh spa, plus a gym, an outdoor pool and a sophisticated bar. There’s also a garden, valet parking and breakfast.

Things You Need to Know

  • Walking distance to the Aquarium of the Americas and the Audubon Butterfly Garden and Insectarium
  • 2 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned restaurants 14 times
  • One of the few hotels in the area with a hot tub
  • Guests liked the sophisticated bar

Feedback From Real Customers

A. Joy Ryals

From the moment we pulled into the front entrance until we drove away, this hotel was an amazing experience!!! All of the staff were warm, friendly, and extremely professional Our beautiful Superior City-View Room was clean, spacious, had a modern design and a beautiful view of the pool and the Mississippi River We soon realized we needed a refrigerator in our room

They have a tablet at the bedside that guest can use to request anything from room service to shampoo We requested a refrigerator on the tablet and it was delivered in 17 minutes! There were buttons on the wall beside the bed that controlled the lights in the room and even the curtains that opened remotely The Vue Orleans above the hotel was an amazing way to experience the history and charm of New Orleans I am not a fan of the city of New Orleans but this hotel may have changed my mind about visiting again Thank you Four Seasons for making our trip to New Orleans one that we will never forget! ❤️🙏🏾😁

Bernard Danzansky

We’re in the middle of our stay; a perfect time to share our perfectly pleasant stay here at the Four Seasons It is my first-ever Four Seasons stay and I’m so glad we’re here While I’m an Ambassador with Marriott and extremely loyal; I think I have a new go-to for vacation hotels

The Four Seasons is an island of respite in New Orleans It’s fresh, bright, airy and clean The pool is an oasis, the bars top notch and the service, first class I’m sure the rest of our visit will be nothing but excellent!

Renay Jenkins

Good afternoon, my son and daughter in law treated me to a night at your hotel They were so excited to share the experience they had the previous weekend To my disappointment my experience was very disappointing

My daughter and I arrived for our 3pm reservation at 3, however we did not get our room until 6pm It would have been much longer had we not complained The management in the lounge area were so wonderful He went got us in a room and made sure we got our luggage by bringing it to us We didn’t get to do anything we had planned for that evening which included dinner in one of the hotel restaurant We were given a late check out but that’s not what I wanted I just wanted to get in my room at a reasonable time do some shopping, enjoy dinner and enjoy the hotel But none of that happen We were to tired from waiting 3 hours and my daughter in law had several glasses of wine in the lounge I need that get a way so badly due to dealing with a lot of stress but it ended up very stressful as well

17. Windsor Court Hotel (5-star hotel)

  • Address: 300 Gravier St, New Orleans, LA 70130
  • Phone: (800) 262-2662
  • Ratings: 4.7 (1250 reviews) Excellent
  • Website : Windsor Court Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Luxe European-style hotel with a rooftop pool, a spa & elegant quarters with marble bathrooms.

About this hotel

This luxe European-style hotel in a high-rise building is a 3-minute walk from The Shops at Canal Place.The posh rooms with English-style decor feature Italian marble bathrooms, iPod docks and free Wi-Fi. Suites add wet bars, and many have balconies. Club-level rooms add access to a private lounge with free continental breakfast and snacks, plus evening drinks and hors d’oeuvres.Amenities include a heated rooftop pool, a fitness center, a 24/7 business center and a full-service spa. The 4 dining options include a grand salon for afternoon tea, and a lounge with live jazz.

Things You Need to Know

  • The rooms have refrigerators
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Aquarium of the Americas
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Tea” 34 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Nichet “Nic”

I LOVED THIS HOTEL!! They literally thought of everything to give guests an AMAZING stay I will be back! Every hotel should model after this one The amenities and A COMFORTABLE BED!!The Southern hospitality was unmatched

Suck kind and helpful staff during an extremely busy weekend of events They took car of us I loved my room I did not want to leave it

Pad Dap (DAPA)

Beautiful hotel in a central & clean location in New OrleansThis is one of the safest areas & hotels to stay in during your visit to New OrleansThe hotel feels safer & more protected than most other hotels in the area

The entrance plaza and reception area outside are beautiful and very well taken care of by the hotelThe city of New Orleans should learn from this hotel about safety and cleanlinessThe hotel radiates peace and safety This is the place to stay if you want a high end peaceful and safe New Orleans experience

Cynthia

Fabulous!!! The most beautiful hotel in the city The service is truly the best From the moment you drive into the valet you are treated like royalty

Everyone here is very friendly and polite Room service was amazing Dinner and breakfast was very delicious The rooms are beautiful and elegantly decorated with comfortable beds and seating to relax

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *