15 Best 5 star hotels in Tucker, GA (2022)

Lisa Anderson

I did not enjoy my stay at your hotel The staff is extremely dry and abrupt I requested for the microwave, I initially requested upon booking the room, be sent to my room on my first night

I was told only the King suites have microwaves I explained that it was a major reason for me booking the room and she said there was nothing she could do Later on, after reading over my hotel email, I found where it was clearly stated that my room came with a microwave I called the front desk again and was told they could bring me one the next day When they brought the microwave, the man just walked in a placed it on the table He didn’t even face it the right way or plug it in It’s a good thing I already made a space for it on the table I made no further issue regarding the microwaveThe elevators smell like a sweaty gym even though our masks There are no trash bags in the trash can The refrigerator doesn’t stay cool over night We spotted a roach in our room on the second night Thankfully, checkout was the following dayHousekeeping called our room early on our last day, waking us up regarding towels we did not request Therefore, I called the front desk for an extension in our check out time and the front desk operator was very condescending She initially granted us a 30 minute extension which was ridiculous I was then allowed an 1 hour extension, however, I didn’t appreciate the nasty tone I received along with the statement”1:00 is the absolute latest”, as though I was her child asking for permissionI will most definitely, never return to this hotel as customer service and cleanliness doesn’t appear to be a top priority

Geoff Lowe

Great little quiet place to relax Room was clean and everything worked very wellOnly gripe was layout of hotel

One elevator for the entire place If your room was the furthest from it you were hoofing steps or doing a long walk

Gabrielle Hines

First of all, I would not have agreed to stay at this hotel had I known there was no complimentary breakfastSecond, the toilet was not properly cleaned upon our arrival, as my husband found out when he lifted the seat to relieve himself As he washed his hands, the sink did not drain properly

He called the front desk and the property manager came to snake the drain promptly (a plus) Then told him about the toilet He said he had to get supplies then it would be taken care of After a wait, my husband then asked the cleaning staff in the hallway to come clean it The lady cleaned the bowl first and then cleaned the seat 🤢 The manager came and cleaned it properly and we told him about the cleaning lady When my 3 yo dropped the soap and picked it up there was a hair, that was not Afro-textured like ours, on it In the three days we stayed there no one ever cleaned our room, even after we requested it (more on this later) I should have known by the worn out beige faceplates on the outlets and light switches that we would be just as neglectedThirdly, we had to ask for towels and wait for them to washed One day they ran out of large towels and had to give us pool towels The front desk agent said it’s because people don’t put them outside the room but no one told us to do that so I’m sure the other guests had no idea either While I was waiting for towels, another guest said they only clean the room every third day even if you call to request it She had been staying there 5 nights at that pointOn the upside, the beds were comfy and the A/C worked well It wasn’t the worst hotel, but do yourself a favor and pay a little more to get a better hotel