5 star hotels in University City, MO

1. Homewood Suites by Hilton St. Louis Westport (3-star hotel)

About this hotel

Off Interstate 270, this understated all-suite hotel with stone accents is 2 miles from Creve Coeur Lake Memorial Park, and 7 miles from the First Missouri State Capitol State Historic Site.The casual studios come with free high-speed Wi-Fi and flat-screen TVs, plus kitchens and sitting areas. The 1- and 2-bedroom suites add separate living rooms.Complimentary amenities include hot breakfast, regular evening socials and a grocery shopping service. There’s also a gym, an indoor pool and a business center, plus an outdoor patio with BBQ grills and a putting green. Parking is available.

Things You Need to Know

  • 10 min drive to Ameristar Casino Resort Spa St. Charles
  • Guests praised the friendly service
  • Guests liked the large rooms but some complained about the beds
  • Guests praised the restaurant
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the fitness center
  • The hotel has a nightclub and a game room
  • Guests praised the indoor pool

Feedback From Real Customers

Latonya Washington

We rented this room last minute a for our Girl Scout Troop Sleepover and it was great Mrs Rubie housekeeping staff is top notch, the rooms are clean and fresh People walking around cleaning all day and everyone was so pleasant and personable

Everyone smiles and greets you, there was never a rude worker in that building Then boom the breakfast was Amazing and Ms Rhonda and staff made sure the food stocked and stayed fresh I truly enjoyed the stay and just the staff made the whole atmosphere so welcoming I will definitely be back!!! Keep up the AMAZING work!!!

Bee Charintorn

Nice, clean and spacious room with a very comfortable bed! This is a pretty new hotel with a decent section of breakfast buffetA good size of swimming pool and nice gym area for our whole family There is a small mini golf area at the back of hotel with a seating area for adults to enjoy drinks while watching kids or teens play mini golf or throw the ball

We brought our two dogs (pay additional fee to hotel) One of our dog made friend with a black cat that is walking outside the hotel There is a good amount of lawn for dogs to walk aroundWe would definitely stay here again when we are here in St Louis!

LaTonya Johnson

The room was dirty Chairs had brown stains, the desk chair had spots The only thing they did was change sheets & left clean towels

The carpet was not clean & dirty floors & dirty microwave oven The quiet hours & fitness center were the only benefit There is a complimentary breakfast, but it is not that good and not many options if you eat healthy Lastly, the worse part of all the boilers went out and no one said anything I called the front desk & he said “these things can happen anywhere” Well I have never been at a hotel in my entire lifetime without hot water Imagine wanting to shower & wash you hair with no hot water!! Hilton should be ashamed of this establishment and can do much better or close it down Save your money the Mariott Suites are much nicer This place is over priced as well The rooms are outdated to, look old, & need renovations I will never stay here again or refer anyone here The worst business stay ever

2. Moonrise Hotel (4-star hotel)

  • Address: 6177 Delmar Blvd, St. Louis, MO 63112
  • Phone: (314) 721-1111
  • Ratings: 4.5 (2066 reviews) Excellent
  • Website : Moonrise Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Stylish rooms & suites in an outerspace-themed boutique hotel with a hip rooftop bar & local fare.

About this hotel

A 5-minute walk from the MetroLink, this quirky lunar-themed hotel is in the Delmar Loop district next to The Pageant concert hall, and 15 minutes’ walk from Washington University.Retro-chic rooms feature rainfall showerheads, pillow-top mattresses, designer toiletries and coffeemakers. All have free Wi-Fi, flat-screen TVs and iPod docks. Suites add dining areas and minifridges. In-room dining is available 24/7.Limited free parking is available, and valet parking is offered for a fee. There’s a lounge serving cocktails and snacks, a rooftop terrace and bar, and a restaurant serving locally sourced fare. There’s also a 24-hour fitness center.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • Guests praised the showers
  • 12 min walk to the Mildred Lane Kemper Art Museum
  • Guests praised the service
  • Guests praised the breakfast
  • Guests liked the views
  • Guests liked the nightlife

Feedback From Real Customers

Johnny L

Remember to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking your hotel This website will compare countless booking websites and normally will have rates much cheaper than others! Thank me later on! This place is one of the best in the area

I have been coming here for years If you choose this place you won’t regret itWe were in town for a musical at The Fabulous Fox and decided to stay in the loop because we wanted to shop We were not disappointed! The Moonrise Hotel was quirky, comfortable, friendly, clean, and easily navigated The restaurant, The Eclipse, had a great bar where we enjoyed a few drinks after the show, and Sunday morning we had brunch there It was one of the best breakfasts we’ve ever had, and very reasonable Especially good were their pancakes, believe it or not They were made from scratch and had wonderful flavor If you stay at the Moonrise, be sure and eat in their restaurant The roof terrace bar was reserved for an engagement party, so that’s on our list for next time Parking was a bit of a concern because we had been told they were short-staffed and so didn’t have valet, but the parking lot was close by, easily accessible, and safe with a security guard We are usual patrons of the Chase Park Plaza, but we have decided the Moonrise is our new place to stay when we are in St Louis

Anthony Thomas

A unique hotel!Check in was really easy Justin at the front desk was great Friendly and offered recommendations around the city when it came to sights and restaurants

Everyone else we came into contact with was nice as wellThe room was clean with a view of the main street Bed was comfortable, with lots of layers Artwork was just as cool as in the lobby Coffee maker was the typical “hotel coffee maker”, but we brought our own Room had a ton of outlets, which was perfect for all the electronic devices, but didn’t have USB portsParking in the rear of the building seemed a little sketchy, but we didn’t have any problemsOverall a very nice hotel!

Thomas Maner

Me and my significant other stayed here after seeing a Hanson concert next door Very nice hotel! Our room was bigger then my apartment, the bed was comfy, the shower was amazing, and the staff was super friendly The restaurant was closed the day we were leaving but the complimentary danishes were good and the coffee is the best coffee I’ve ever had at a hotel! I defiantly recommend this if you need a place to stay in St

Louis

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3. Residence Inn by Marriott St. Louis Westport (3-star hotel)

About this hotel

Off I-270, this casual extended-stay hotel with brick accents is a 7-minute walk from Westport Plaza’s shops and comedy club, and 11 miles from the St. Louis Zoo.Relaxed rooms have full kitchens, free Wi-Fi and flat-screen TVs, as well as work desks and living areas.Breakfast is provided, and there’s a bar on-site. The lobby has seating, TVs and a fireplace, while a terrace features a fire pit. There’s a coin-operated laundry area, a gym and an indoor pool.

Things You Need to Know

  • Guests praised the rooms
  • 10 min drive to Ameristar Casino Resort Spa St. Charles
  • 12 min drive to St. Louis Lambert
  • Guests liked the service
  • Guests praised the restaurant

Feedback From Real Customers

Kim

The hotel was ok It could’ve been much cleaner The pool area smelled like mold

Our room was small but that was fine The housekeepers are likely over worked They only clean certain days of the week on certain floors I was able to borrow a vacuum and clean up for ourselves I always travel with Lysol wipes too- which I’m glad I did It’s too bad because there is a lot of potential of them being a great hotel The free breakfast was great every morning

Dawn Harris

I really really have to laugh at someone leaving a review about being allergic to dogs and complaining about how many dogs were at the hotel Why did you stay at a very very pet friendly hotel then? You don’t get to give any review if that’s the caseThis place is great! Keep up the good work

L C

Not very positive experience Stayed 2 nights Was given a room that has a loud rumbling noise, and when I sat on the sofa and put my feet down, I could feel the floor vibrating which is ridiculous

Called the front desk and they called back later saying it’s from the compressor and offered to change room My concern is that this should be a known issue and how could the room still be offered to a customer The room we got later is on the first floor which has a musty smell And I could hear water constantly dripping inside the wall, probably from the compressor What make things worse is that the second night I found a bug on the washroom floor, which looks like a silverfish I was not able to sleep that night at all, listening to water dripping and wondering whether there could be more bugs in the room By the way, the sink in the washroom and bath didn’t drain fast enough I would say that this hotel needs some serious maintenance Not sure how could it get the 44 star Breakfast was not bad though, as the others mentioned, a lot of options comparing to other Marriott hotel I stayed lately

4. Courtyard by Marriott St. Louis Westport Plaza (3-star hotel)

About this hotel

This straightforward hotel is 3.4 miles from Creve Coeur Lake and 7.9 miles from the Ameristar Casino.Contemporary rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas, minifridges and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Ameristar Casino Resort Spa St. Charles
  • 12 min drive to St. Louis Lambert
  • Guests praised the friendly service
  • Guests mentioned balconies 14 times
  • Guests mentioned “Bistro” 12 times
  • Guests praised the bar

Feedback From Real Customers

Trey Breshears

Nice place to stay Service was good Easy check-in/check-out

Lots of fun sitting areas The courtyard area was nice at night and would’ve been better if it wasn’t so hot outside First floor residents have door access to the courtyard and all rooms have a balcony which was great Key card readers were a little unintuitive but I got in eventually – probably user error

Carrie Huntley

I’ve stayed at this Courtyard many times prior to the pandemic and always had a wonderful experience It has changed drastically The room was not clean nor was the hotel

The staff were not engaged at all and the front staff were always on their phones and did not acknowledge you In addition, I went to go get a second coffee and breakfast this morning before leaving It was 9:35 and they had closed earlyI will not stay there again

Denise Arland

We stayed with our travel sports team and had a great weekend If you are staying soon you may want to know some things are closed, like the pool and bistro, for renovation right now However, we did not want to leave without saying the service we received was outstanding! We especially enjoyed John and Emily on the evening shift

They were extremely accommodating for anything we needed We used a meeting room, and John checked on us several times to be sure we were ok and to see if we needed anything Their friendly and enthusiastic service made our stay a memorable one!

5. Seven Gables Inn Tribute Portfolio (3-star hotel)

About this hotel

Located 2 blocks from Shaw Park and a 5-minute walk from Clayton Metrolink Station, this charming, circa-1926 inn is 3.3 miles from the St. Louis Art Museum.The genteel, themed rooms and suites feature free Wi-Fi, coffeemakers and flat-screen TVs, as well as complimentary chocolates, water and gourmet coffee.Freebies include continental breakfast, evening wine and cheese receptions, and computer access in the business center. A casual Irish-themed pub serves cocktails and light fare. Other amenities consist of a courtyard for social gatherings and valet parking (fee).

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to the Mildred Lane Kemper Art Museum
  • 15 min drive to St. Louis Lambert
  • One of the few hotels in the area with room service
  • Guests liked the friendly service

Feedback From Real Customers

Alexander Vallar

My experience started a little shaky but improved throughout my trip Upon entering my room, the bed was made However, the sheets looked slightly used

I immediately notified the front desk Due to limited staffing, they personally took care of the situation The rest of the room looked and smelled clean Thank goodness for first-class customer service Thank you, employee, whose name starts with “I ” They even provided a complimentary beverage for the adjoining restaurant The hotel is a gorgeous modern take on shabby chic The bed was so comfortable! I fell asleep within 10 minutes of putting my head down With all things considered, it was a good stay It’s ideal for a staycation, self-care weekend, or romantic getaway

Hill Demand Respect

This was my first time visiting this hotel I attended my cousins graduation party 🥳 It was set up outside, on a very hot day🔥! The staff was very pleasant and very good at accomodating our needs

They setup huge outdoor fans and umbrellas to keep the guests cool The ice tea and lemonade was delicious 😋 They made certain to refill the containers promptly The fruit tray they made was beautiful and delicious On the other hand, the meat on the finger sandwiches was great but the buns were too hard I do appreciate the good service! My cousin made a beautiful cake Not only did her son graduate, we celebrated his birthday as well👏 Kudos to all “2022” graduates!

I S

Our reservation was completely disregarded We booked the most expensive suite and were put in a superior king room, not even a suite Our romantic weekend could have been better spent elsewhere

We purchased a breakfast but come to find out there was no breakfast And we cannot get a refund We keep on emailing and calling the hotel manager to return the email to our travel agency to tell them they don’t serve breakfast so we can get our refund It has been 2 months since we stayed It said “free” parking not true; we had to pay for our parking This used to be our favorite place and since Mariotte acquired this place just turned into a motel We won’t return or recommend

6. Renaissance St. Louis Airport Hotel (4-star hotel)

About this hotel

In an imposing curved building, this casual airport hotel is 2.4 miles from Lambert Main TRML Metrolink Station, plus 6 miles from Lambert–St. Louis Airport and 11 miles from Downtown.The bright rooms feature 37-inch flat-screen TVs with premium channels, desks with ergonomic chairs, and coffeemakers. Wi-Fi is available for a fee, while upgraded rooms provide access to a lounge with complimentary mid-day snacks and drinks.Freebies include an airport shuttle. There’s a hip American restaurant/bar, plus a gym, and indoor and outdoor pools. Other amenities include a business center and 37,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the large rooms
  • 12 min drive to Ameristar Casino Resort Spa St. Charles
  • Guests praised the service
  • Guests mentioned “Ballroom” 17 times
  • Guests praised the lobby
  • Guests praised the fitness center, which has weight machines
  • Guests liked the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kennedy Jaxon

Hotel was okay Not the worst but for the price the rooms could be more up to date and more well kept When you first walk in you are expecting more from the rooms because the overall experience when you first walk is great

Hotel lobby, bar area and pool is very well kept The gym and pool are absolutely amazing The restaurant for food was very expensive No free breakfast The staff was friendly Our room closet door was broken, the shower was very hard to work, the TV worked at first but the longer you had it on it would go dark and you couldn’t see it

Bastion Tec

I was pleasantly surprised at quality of our stay Room was clean and tidy with top notch furniture Staff was family friendly and lobby and bar area made our stay more enjoyable

The bar tender was extremely friendly and had nice selection of drinks Parking area was safe and secure Management certainly does excellent job One of our favorite place to stay in Saint Louis Keep it up!

Caroline Jean-Baptiste

I have stayed here multiple of times the staff a very far from disappointing with every stay Chris at the front desk is always a pleasure and April at the bar does a spectacular job with the drinks and service Also, Brady was super nice and suggested a fantastic meal with was the wings

I really appreciate all of them and this by far is my favorite hotel

7. Hilton Garden Inn St. Louis Airport (3-star hotel)

About this hotel

Off Interstate 70, adjacent to the NorthPark business complex, this modern airport hotel is a 4-minute drive to the North Hanley Metrolink Station and 9 minutes’ drive to St. Louis International Airport.All rooms and suites offer classic decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Some rooms have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a 24/7 market. There’s also a fitness center and an indoor pool. Additional amenities include a ballroom and a business center, plus a free airport shuttle.

Things You Need to Know

  • 14 min drive to the Chain of Rocks Bridge
  • 8 min drive to St. Louis Lambert
  • Some guests complained about the beds
  • Guests liked the friendly service
  • Guests mentioned lobbies 24 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Marissa Swanson

This hotel is far overdue for a remodel The rooms were incredibly worn and outdated The metal surfaces are rusting in the bathrooms, the shower pan is severely stained and wasn’t cleaned properly and there was hair stuck to the walls and ceilings of the bathroom

The shower door was crooked which made it difficult to open or close plus the handle on the shower inside was falling off The bathmat was stained and the soap dish was also stained and grossThe HVAC unit in the room is extremely loud while running so good luck getting any sleep through the night with that on The walls are very thin – could hear my neighbor coughing and blowing his nose through the wallsThe chair in the room had a mysterious white stain on the cushion, noticeably in a spot where it would land between your legs The curtains were falling off The kitchenette furniture piece was all chipped and very wornThe third floor must’ve been a previous smoking floor because it smelled awful It was also extremely cold on that floor and during my stay it never got above 60 degrees outside Not sure why that warrants the AC on blast for that floorI received a text message from someone named Jasmine on their team asking how my stay was on my second day and I mentioned my broken shower door and dirty room and would like a refresh and new towels and never received itAfter checkout I noticed a charge on my account for a meal there that I never had They reversed the charge but it shouldn’t have happened in the first place Better protocols should be in place for charging to roomsit is 2022 after allThis property is in desperate need of a remodel and is in no condition to be accepting guests It is outdated, unsanitary and not run well per my personal experience

Hello Chocolate

Our 50th High school reunion was at this facility All activities were held at this location from Friday evening to finish on Sunday morning Staff was courteous, helpful and friendly

Made you feel welcome! Questions were answered and if information not known they found the answer and gave it to you My roommate needed an accessible room with the roll in shower — it was amazing!! Large with a built in bench to sit on (transfer) and plenty of space Her scooter was able to move from space to space without any problem

David Guenthardt

I had a good stay here I felt like an inconvenience at breakfast, otherwise service was ok I didn’t realize that this the sketchy side of town, but security was great and there weren’t any safety issues

It was an easy 20 min drive into downtown St Louis, and only a few minutes from the airport The hotel even provides a shuttle if don’t want to rent a car Nice gym, but A/C wasn’t working Room was clean, functional

8. SpringHill Suites by Marriott St. Louis Brentwood (3-star hotel)

About this hotel

This unpretentious all-suite hotel is 4 miles from the Missouri History Museum, 5 miles from Forest Park and 6 miles from Missouri Botanical Garden.Featuring wood furnishings and carpeted floors, the laid-back suites offer free Wi-Fi, flat-screen TVs and minifridges, plus microwaves, sitting areas, and tea and coffeemaking facilities.Breakfast is complimentary. Other amenities consist of a convenience shop, a gym and meeting space, plus coin-operated laundry facilities.

Things You Need to Know

  • Guests liked the clean rooms
  • 9 min drive to the Saint Louis Science Center
  • Some guests disliked the bathrooms
  • 12 min walk to nearest train station
  • Guests praised the friendly service
  • Guests mentioned pools 28 times

Feedback From Real Customers

Darren Martin

Nice place Just had a screwed up room Bathroom vent doesn’t work

Floor tiles are coming up and I keep cutting my toes on it Absolutely hate the bathroom door with the frosted glass Makes it uncomfortable using the restroom with family in the room Dresser has been drawn on by a kid Kid hand prints on the window that divides the room Not sure what to do with trash, left it out side the room and no one ever got it Staff is nice The rest of the facility is great Breakfast not bad

Chrissy

I’ll start by saying that the front desk staff was friendly and helpful and location was convenient However we booked online and when we got there was informed we would have to pay $150 for our dogs to stay That was extremely frustrating because at that point we had no choice but to pay it

Nowhere on the site did it say anything about a pet deposit or price for pets Even worse, the deposit was non refundable So we stayed one night and paid more for the pet fee than the room itself

9. Le Méridien St. Louis Clayton (3-star hotel)

About this hotel

Surrounded by shops and eateries, this polished hotel is 3 miles from the Saint Louis Zoo and 4 miles from Forest Park. Interstate 170 is a mile away.Chic rooms feature Wi-Fi, flat-screen TVs and sitting areas, plus coffeemakers. Upgraded rooms add sitting areas with sofabeds. Suites offer separate living rooms.There’s a French bar/restaurant. Other amenities include a fitness center, and an outdoor pool flanked by sunloungers, as well as a coin-operated laundry. Breakfast and parking are available.

Things You Need to Know

  • 6 min drive to the Mildred Lane Kemper Art Museum
  • 14 min drive to St. Louis Lambert
  • Guests praised the service
  • Guests liked the breakfast
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Rick Kevern

I have stayed in this hotel for a total of 53 days this year Everything is excellent The rooms are clean and well decorated, the staff is mega friendly and the fitness center is top quality

I will continue to stay here as long as I have business in the area The restaurant is absolutely wonderful Everything I’ve had has been delicious (even the Food I don’t normally like) I would definitely recommend staying here if at all possible

Sarah Garcia

The Meridien is the kind of hotel that reminds you why hotels are wonderful in the first place Every part of our experience exceeded expectations -starting with the decor which is a modern Art Deco that mixes comfort and luxury The pool is a great size, with a massive lounge area full of recliners, couches, and even a spa water section

Extremely attentive staff are available for every question you have and always on hand to offer a beverage It felt like they truly wanted us to have an amazing stay The food was surprisingly delicious for hotel fare, and affordable enough that we were able to order room service multiple times The rooms were spacious, with very comfortable beds, views of downtown, and luxurious bathrooms In short, this experience was so good that I wrote my first Google review about it I wish we never had to leave!!

Beth Heier

Second stay at this hotel First was a few years ago They have definitely improved things since then

The service is top-notch The rooms are clean, modern, and very comfortable The rooftop pool has a resort feel to it Jordan who was our server was professional and very pleasant I recommend the Mocha-Chata nightcap!Also, the location is in short walking distance to downtown Clayton, MoWe will return upon our next trip to St Louis/Clayton, Mo

10. The Cheshire (4-star hotel)

  • Address: 6300 Clayton Rd, St. Louis, MO 63117
  • Phone: (314) 647-7300
  • Ratings: 4.1 (1700 reviews) Very good
  • Website : The Cheshire
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale quarters in a Britain-inspired lodging with free breakfast, an outdoor pool & dining.

About this hotel

Just off I-64 and 1.3 miles from the Normal K Probstein Community Golf Course, this traditional, British-themed hotel is 7 miles from downtown St. Louis.Accommodations range from upscale, traditionally decorated rooms to themed suites. All have free Wi-Fi and flat-screen TVs. Room service is offered.Freebies consist of continental breakfast and evening chocolates, children’s activities and loaner bikes. There’s also a seasonal outdoor pool with a sundeck, lounge chairs and private cabanas. Dining options include a British-style pub and an upscale restaurant with wine selections. Other amenities include a fitness center and a business center.

Things You Need to Know

  • 4 min drive to the Mildred Lane Kemper Art Museum
  • Guests mentioned the rooms are unclean and small
  • Some guests complained about the bathrooms and others disliked the showers
  • One of the few hotels in the area with room service
  • Guests liked the British-style restaurant
  • Guests mentioned “taverns” 15 times
  • Guests liked the breakfast

Feedback From Real Customers

Khaner

One of the coolest hotels i know of, every room is labeled after an English author, the blankets feel like they are made of down The exterior of the building looks incredible and very medieval feeling The interior is even better as there is some old style music playing, the lighting is nice, there’s art and other things everywhere

The tavern is a very cool addition with moody lighting In the mornings the breakfast is good, but seating is a little hard to find Once you do find it it is great though, there is bright and cherry medieval sounding music playing quietly overhead, there’s a chessboard people are playing, there’s couches and art for you to enjoy as you prepare for the dayOverall 9/10 just because the breakfast seating is a little hard to findThere is also 2 story parking under the hotel

Da Dao

my all-time FAVOURITE hotel! the rooms are generous and thoughtfully adorned, and the bathrooms are spacious and luxurious, and the decor is beyond belief! and the pool! but the staff is what really wins the day!

the kindest and most caring staff I have encountered in all my travels! they made everything better than perfect! they loved meeting my pets! if there is anywhere I want to return to, it is here!

Kristine Walkingstick

This was such a neat and cool hotel! It has a great prestigious air and has pretty decor The front desk attendant was super nice and the room was kept clean, we did not hear any other guests while in our room Refrigerators are by request we found out

It might need some updating but all in all a very neat experience We will definitely be staying again!

11. The Chase Park Plaza Royal Sonesta St. Louis (4-star hotel)

About this hotel

Alongside the sprawling Forest Park, this upscale hotel in an ornate art deco-style high-rise is 1.2 miles from St. Louis Science Center and 2.1 miles from Powell Symphony Hall.Classic rooms feature pillow-top beds, marble bathrooms, flat-screen TVs and Wi-Fi access (fee). Suites add living rooms; some have kitchenettes or full kitchens. Club rooms and suites provide access to a lounge with free breakfast and evening appetizers.There are 4 restaurants, including a high-end bistro, plus a Mediterranean-style seasonal outdoor pool, a spa and a fitness center. Other amenities include a cinema, a business center and 65,000 sq ft of meeting space.

Things You Need to Know

  • Guests liked the clean rooms
  • 11 min walk to the Cathedral Basilica of Saint Louis
  • One of the few hotels in the area with room service
  • Guests mentioned “movie theaters” 185 times
  • Guests praised the lobby
  • Guests liked the fitness center, which has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

Anya V

A Valet parking overnight is a whopping $45 versus self-park, $35, both being ridiculously overpricedB

Majority of the “ritzy” feel is in the lobby area; the rooms are basic, albeit cleanC They didn’t invest in soundproofing their windows even though the hotel is right by a busy road and the highway, so you hear cars late into the night and beginning early in the morningD QR code for restaurant for room service doesn’t properly work I went from Google to access the menu, both of which lack healthier (and/or vegan subs for things like sausage and bacon)If you’re going to be a “top tier” hotel then service and options must be top in all things Parking should be complimentary or $20, tops, when you pay $400+ for a nightMy recommendation is, pick a 3 star over this location: you’ll save money and the service may even be betterAnd dear management, please stop replying with the basic, “I’m sorry you didn’t enjoy your stay Please email us at ” just do better People have already mentioned the lack of compassion from staff, when a lot of your guests stay here because they or a relative are going to the hospital next door (keep your restaurants for room service open until midnight, gift shop until 10, etc) And change your nonsense parking fee That’s what you can do: improve, rather than write nonsensical replies to seem like you care

Irene Zubillaga

The rooms and some areas of the hotel are outdated and the service is terrible No one cleaned the rooms at all any day, we weren’t even warned that there would be no housekeeping We called to ask for at least fresh towels and they never came

Any time the AC was running a really loud humming fan sounds came out of the bathroom, even louder than the bathroom fan which was annoying at night The lobby had infused water one day but missing every other day The one person working the check-in desk had to run to the bell desk to check in and out bags from the bag hold The conference area charges $36+ dollars for wifi even if you’re a hotel guest The one restaurant that’s open during the day was shot at and has a broken window they won’t fix The gym is quite outdated and has no sanitation supplies I’m surprised they get to charge top dollar and offer worse services than an affordable hotel, especially since they didn’t even have the decency to at least let you know at check in

cinclaration c

Pure disappointment On the website it says there is rooftop accessibility and room service These were literally the main reasons we booked, looking for a place stay as we are celebrating our engagement

Quickly we found out there’s no room service on weekdays, and no rooftop access How is there no rooftop access on an 80 degree day? They told us it was closed due to weather, I didn’t know nice weather was a reason to close to the roof There’s absolutely nothing special about the rooms, one of the elevators broke when we were in the lobby and management had to close it off after we tried using it and had to complain The Preston was the last savior for us as the coffee shop that is in the hotel was also closed The Preston was also a huge disappointment, we spent $50 on good only to recieve the most bland breakfast possible They also charged us for black coffee, when it’s free in the rooms I will never stay here again unless I feel I’m getting my times worth I’ve gotten better food, service, and respect from a 3 star hotel If you are expecting anything upscale or fancy, this is not the place I wish the hotel would do something to make up for the horrible experience, but it seems that they wish you would have a better time next stay, without actually doing anything to improve the experience I spent over $600 here and felt it was worth nothing near Save your money, this place is cheap If you want me to change my mind, do something instead of just wishing it was better next time

12. Hilton St. Louis Frontenac (3-star hotel)

About this hotel

This upscale hotel featuring an opulent lobby is a 4-minute walk from the Plaza Frontenac with its upscale shopping and 6.8 miles to the Saint Louis Zoo.All rooms feature 9-ft. ceilings and sophisticated decor with sitting areas and custom-designed beds, plus flat-screen TVs and free WiFi. Executive rooms provide access to the Executive Lounge’s free breakfast and evening appetizers. Suites add separate living areas and wet bars.There’s a bistro-style restaurant, a relaxed bar & grill, a fitness center and an outdoor pool. Business facilities include a business center and 23,000 sq ft of meeting space (including 2 ballrooms).

Things You Need to Know

  • 12 min drive to The Magic House, St. Louis Children’s Museum
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes but others liked the beds
  • Guests liked the bistro-style restaurant
  • Guests mentioned “banquets” 14 times
  • Guests praised the lobby
  • Guests liked the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Amanda Burger

I come to town once a month, on average, and always stay here I’ve tried other hotels and nothing compares to the service you receive at Hilton Frontenac The restaurant is incredible, they clean the rooms thoroughly, and room service is so quick!! The property is older but in amazing condition and well kept

It has such great charm, but what makes it amazing is the people They are always kind, asking if they can help, and treat you like you are their oldest friend Part of me wants to give bad reviews just to ensure vacancy for my own stays! Well done, Hilton Frontenac! Thanks for always making my stay great!

Larry Hill

The grand entrance left me confused when I got to my pedestrian room The hotel is older but seems to be well kept in public areas The rooms are in need of serious updates and a deep clean

Dirty carpet, dust, and rusty/crusty shower fixtures The AC will not cool the room during the day It will be hot It’s hot in the halls Shower has great pressure and the glass goes all the way up for a steam The pool area is nice

Joe Rallo

If I could give zero stars I would First room they gave us had terrible mold growing in the closet Second room was better but it seemed this part of the hotel was ignored

Room service never picked up dirty dishes left in hallway for at least 2 days Stained carpets in the hallway, very old outdated rooms This hotel was at one time a very nice place but time is taking it’s toll on her and it’s obvious owners are not reinvesting Great location but definitely not worth the rates Due to the severity of the mold growth this was not a recent issue and you can tell it’s been going on for sometime We couldn’t have been the first to complain Total health issue Very disappointed

13. Hampton Inn and Suites Clayton/St Louis-Galleria Area (3-star hotel)

About this hotel

This straightforward, modern hotel is 3 miles from the Saint Louis Art Museum and 7 miles from the Saint Louis Zoo.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers. Suites add separate living spaces with pull-out sofas, wet bars, minifridges and microwaves.A complimentary on-site hot breakfast (daily) and weekday breakfast bags to go are offered, and there’s a free area shuttle. Additional amenities include a casual bar, an indoor pool, a fitness center and a convenience store, plus a 24/7 business center and meeting rooms.

Things You Need to Know

  • 15 min drive to St. Louis Lambert
  • Guests praised the service
  • Some guests complained about the beds
  • Guests mentioned the rooms are unclean
  • Guests praised the restaurant
  • Guests mentioned pools 24 times
  • The fitness center has weight machines
  • Guests praised the casual bar

Feedback From Real Customers

Brandon John Smithwick

This is a superb Hampton! It is in a beautiful part of town, the hotel was immaculate and well kept I really enjoyed the hospitality and attentiveness The hidden gem was the onsite bar, Danielle’s, they also served light fare, rare for a Hampton! Devin and Jill kept the bar rolling and were great! Christa G at the front desk was also superb and a great conversationalist

All questions were handled and by far one of the best experiences I’ve had recently This hotel will be my new stopping point moving forward!

Cheryl Mitchell

This used to be a very nice, updated hotel Our recent stay was so disappointing The first room they put us in smelled so strongly of mold/mildew that we could not stay in it

The next one had an AC that did not work The third one also smelled All of these were on the fourth floor They finally moved us to the second floor and the room was fine For breakfast they had cheese omelets that could have been great, but they were not warm, much less hot, so they tasted like yellow rubber–they were room temperature at best Coffee was horrible and only powdered creamer was available These are minor things compared to the condition of the first three rooms they put us in We will not be back

Doug Reese

I would like to give a shout out to Patricia Mattz; she was absolutely wonderful to work with My wife and I were in town for a Cardinals game We sat in the sun for most of the day

When we arrived at the hotel we noticed our air conditioning would no turn on Within minutes she had us in a different room She was prompt, courteous, polite, energetic and awesome at solving our situation; this all happened late night and she was the only one on staff at the time We will definitely revisit this hotel again

14. Marriott St. Louis Airport (4-star hotel)

About this hotel

Less than a mile from Lambert-St. Louis International Airport, this modern hotel is 13.4 miles from Saint Louis Zoo.Upscale rooms include Wi-Fi (fee) and flat-screen TVs with premium channels, along with desks and coffeemakers. Some rooms add access to a private lounge with free continental breakfast, snacks and dessert. Suites have minifridges and additional TVs.Amenities include an American-style restaurant, a lobby bar and a breezy cafe, plus an indoor/outdoor pool, a whirlpool tub and a fitness room. There are also 27 meeting rooms, along with a business center. Parking is available (surcharge).

Things You Need to Know

  • 12 min drive to Ameristar Casino Resort Spa St. Charles
  • Some guests complained about the unclean, small rooms and the beds
  • Some guests complained about the showers
  • Guests praised the professional service, which has a concierge
  • Guests liked the lobby
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Stephanie W

I will preface this that the GM did reach out after I cancelled my reservation and refunded our roomI booked the room online and when we showed up, my first inclination was to immediately leave It was around 11:30 pm when we went to check-in

The exit arm for the parking lot was constantly up which was my first concern Then as I was attempting to check-in, a young mother had come back to the desk as the room she was assigned was not clean She had two exhausted kids and needed to sleep The gentleman helping her behind the desk responded “Our housekeeping sucks” To which the young woman helping me stated “I know I’ve been chewed out all day” We were assigned a room and before we went to the room, wanted some water bottles, to which the pantry had none I returned to the desk where everyone behind the counter were chugging water bottles She did bring a case of water from the back and give us twoAs we were walking to our room, I noticed many doors that were propped open by the lock bar and thought it was odd I then noticed all the trash in the halls, including a pile of sheets and trash outside one door, but we kept walking Two doors down from our room, four young men exited a room that was loud with many people and loud music I tried to enter our room and the keys didn’t work After seeing and hearing all that was going on, I decided to immediately leave I followed the four guys out, and we met a group of four young women who also looked like they were there to party The halls were a mess, it smelled of cannabis and I was done There were multiple groups of young people hanging in the halls and down by the conference area/pool It looked like party central for a Saturday nightHonestly, I’ve never seen a Marriott in this condition and lack of professionalism To have your front desk person tell two guests that your housekeeping “sucks” is an embarrassment to the hotel and brandWe left and were given a full refund

Rachel Davis

The rooms were Amazing the beds were so comfy And it is a pretty place, but if you are looking for a goods Nights sleep do not come here The room next to my father’s had dog in it that would not shut up

And when he called to complain they didn’t answer So he did not get good sleep And they’re breakfast is overly priced and okay Definitely not a hotel favorite

S Ramkissoon

Bit unimpressive for a Marriott to say the least First off, we booked a room with a king bed and when we got there, we were told we’d get two double beds, no offer to upgrade or anything, even though it was clear we were a couple and two people in a double bed isn’t always super comfortable

Bedsheets were very worn down, the fill in the comforter was completely bunched as shown in the picture (which they thankfully did change), reception didn’t really explain where the room was (a couple of other guests were also lost) or the situation with the parking and someone (housekeeping?) opened our room door at 9:00 am without knocking and we weren’t even scheduled to be checked out till the next day Only good thing is it’s close to the airport and the shuttle driver was very polite

15. Residence Inn by Marriott St. Louis West County (3-star hotel)

About this hotel

Set in a business park, this informal all-suite hotel is a mile from both West County Center mall and Interstate 270. It’s 3 miles from the National Museum of Transportation.Understated studios with designer toiletries provide Wi-Fi access, flat-screen TVs and kitchens, plus sofas. The 1- and 2-bedroom suites add living rooms.Parking and hot breakfast are free. There are regular evening socials. Other amenities consist of an indoor pool, an airy lobby lounge, and a terrace with a fire pit.

Things You Need to Know

  • Guests praised the rooms, which have microwaves
  • The rooms have refrigerators
  • 8 min drive to the Museum of Transportation
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Greg Parkinson

3 weeks ago our house caught fire and we lost almost everything 6 months to rebuild and until turn Our insurance company has booked my family of 4 a suite here until they find a rental home With that said the staff here has been absolutely amazing

They have made our lengthy stay here extremely accommodating I can’t thank them enough and I couldn’t be happier with the rooms

Tree Furr

*PHOTOS were taken on the day of our departureThis was a nice hotel & the location was only about 20mins away from the places we visited Breakfast was hot & fresh each morning

The staff were friendly & nice Our room was comfortable & stocked If we needed anything extra, the staff provided it for us The pool was nice & had plenty of towels

16. Aloft St. Louis Cortex

About this hotel

Set in an industrial neighborhood, this hip hotel is less than a mile from I-64, 2 miles from the Missouri Botanical Garden and 4 miles from the Saint Louis Art Museum.The relaxed rooms feature flat-screen TVs and Wi-Fi, plus kettles.There’s a sushi restaurant, and a contemporary bar with a terrace. Other amenities include an indoor pool, a gym and a patio, plus a coin-operated laundry. Valet parking is available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 14 min walk to the Cathedral Basilica of Saint Louis
  • Some guests disliked the bathrooms
  • 5 min walk to nearest train station
  • Guests liked the service
  • Guests praised the architecture
  • One of the few hotels in the area with an indoor pool
  • Guests praised the contemporary bar

Feedback From Real Customers

LnJ

The property overall was very clean presentable and welcoming I felt hip and cool just walking in The hotel design is very cool with cute little sitting nooks, a large table to sit with friends and play provided games

There is also a fun patio, with comfy chairs and a bean bag game to playThe room was clean and well maintained The design was really interesting It was modern, but still comfortable and coolThe staff was amazing The manager Josh, provided a fun, welcoming atmosphere for all The front desk agents were superbThe parking lot is a few steps away, but Mr Frizzle and his magic school bus, are more then happy to zip you back and forth (The hotel’s van)Overall, I would highly recommend this place!Thanks Josh and your staff for a great stay!

Jason Stokes

Great experience here We were very warmly welcomed by the staff, and given a room on the 3rd floor Room was more than adequate; large comfy beds, good shower, etc

We enjoyed the pool and found it pretty relaxing and large enough to be comfortableBreakfast was basic but tastyParking is $25 but there is ample street parking (free 7 pm – 8 am) right outside Very good sushi place shares a parking lot

hogfan58

I gave it one star because the bed was comfortablePaid 250 per night that did not include parking for $25Stayed at hotel 2 nights and got charged for three days of parkingTerrible location for people on vacation

It’s about 4 or 5 miles from downtown Probably a good place to stay for business people to stayWas told at check that breakfast was served from 7-11 am but was not told we had to pay for itWe stayed two nights and housekeeping never came in our room I asked at checkout we never got housekeeping services and was told you had to ask or tell them that you wanted your room cleaned and bed made and needed fresh towels New one on meThe attitude at front desk was terribleI would not recommend this place and will never stay at this aloft again

17. The Ritz-Carlton, St. Louis (4-star hotel)

About this hotel

Set 3 miles from the Saint Louis Art Museum, this sophisticated hotel in the artsy Clayton neighborhood is also 6 miles from the Saint Louis Zoo.The refined rooms have flat-screens, iPod docks and minibars, as well as Juliet balconies, marble bathrooms and high-thread-count sheets; some offer city views. WiFi is available (fee). Suites add separate living areas and soaking tubs; some feature kitchens. Club rooms and suites come with private-lounge access, breakfast, Wi-Fi and refreshments.Amenities include 2 upscale restaurants, a lobby lounge and an exclusive cigar club, along with a gym and a chic spa. Parking is available for a surcharge.

Things You Need to Know

  • 6 min drive to the Mildred Lane Kemper Art Museum
  • Guests praised the friendly service, which has a concierge
  • Some guests complained about the kitchenettes
  • Guests liked the upscale restaurant
  • Guests liked “sushi”, mentioned 14 times in reviews
  • Guests praised the fitness center
  • Guests praised the nightlife
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Marilyn Demont

We loved our stay at the Ritz Carlton! Upon checking in we were handed a lovely glass of wine The check in process went smoothly There were lots of people in the lobby enjoying the fireplace and socializing with each other

Every employee greeted us with a friendly smile or addressed us by our names The rooms were very clean and well stocked We ordered room service on Sunday, which happened to be Mother’s Day, and our food was quickly delivered Our breakfast was excellent and prepared exactly as ordered The hotel itself is breathtaking and the staff was so friendly When it came time to check out we did not want to leave We would love to come back and stay longer the next time If you travel to St Louis this hotel is a lovely place to book a room and relax during your travels

Sven Tietz

The hotel facilities are excellent, especially the gym which is generous and well appointed and the exact opposite of the cloistered cupboards hotels normally set aside as an afterthought for fitness facilities The spa is highly recommended The rooms are generous and stylish and elegant as one would expect of a Ritz property

But by far, the most impressive and memorable part of the stay is the gracious hospitality of every single team member Without fault every single staff member – from bellman to barman to room service to security to front Desk – every one came across as exceptionally well trained, sincerely friendly and went out of their way at to make my stay pleasant and easierI have stayed at enough hotels to know when staff are just going through the motions and when they are truly and sincerely motivated by and passionate about looking after their guests sincerely Well done to everyone – I will always recommend the Ritz St Louis as one of my most memorable staysWould have given 6 stars if I could

Andrew Erbes

Let me start off by saying that Ritz Carlton is truly a step above other hotels I say this of the chain in general Full service

It’s the kind of place I save and stay for special occasions Check-in was very smooth even though it was late at night I tried to get all the luggage myself but the very friendly valet, I believe his name was Terry, insisted that he get a luggage card and take care of it It was actually appreciated Check in process was smooth I was actually asked for my government ID which is unusual but I have found it to be requested more often at higher end properties No problem We were shown to our room and it was lovely I think it was the base level room but it was big enough and nice enough for me! Good view and nice little balcony Bed was extremely comfortable Here’s where the problems started, and let me preface this by saying that the hotel made everything right and I give them five stars for that In fact I will definitely be staying again But anyway, at first I noticed that the floor seemed cold and or wet in the hall I assume that maybe it was from the air conditioner which I had cranked up because even though it was cold outside it was warm in the room when we arrived, too warm Didn’t think much of it at the time as I inspected the room I discovered that our coffee cups were dirty from prior use I also discovered that some of the towels had either make up or blood in them Or on them I’m not sure which is proper In any case I didn’t need to know if it was makeup or blood, I just knew that I needed new towels I called down and explained about the towels and the coffee cups and immediately replacements were brought by the same gentleman who had shown us to our room Good enough I had also called and asked about leaving my shoes out to be shined and they took them that evening and returned them after I called the next morning They looked like maybe they had been cleaned but I don’t know about polished Nonetheless, they were returned in good condition and in their own little travel bag Anyway Went to sleep after calling down to request a later check out, and slept like a baby We woke up around the time we had scheduled for check out and so I called down and ask for yet another later check out and they gave me a couple or three more hours Much more than sufficient and very generous I thanked them and went to get ready After I showered I noticed that that wet spot in the hallway which was still cold or damp, was much more so, and so I had my girlfriend check and she agreed that it was wet It went in the closet as well At check out I informed the very nice lady at the desk about the floor and when she asked if there were any other issues I did mention about the coffee cup and the towels Not a huge deal, but as someone who has run a business, it’s important to know about issues so that you can fix them She very graciously offered a comp on one of the incidentals which was more than satisfactory The valet pulled the car around and we were on our way The hotel is a gem It’s not perfect, but it is top flight I would have no hesitation recommending it or staying there again, in fact I look forward to it Many thanks to the staff for taking such great care of us

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