16 Best 5 star hotels in Upper Arlington, OH (2022)

Ryan Herbert

Very nice hotel not too far off the toll road My kids were amazed that there were people in suits since we don’t usually stay in fancy hotels The property is shared by a Residence Inn, which might have slightly lower prices

The pool is a little small but was good enough for our needs The executive lounge (if you have enough Marriott status) offered a very good breakfast that filled up all my kids

Kyu Kim

Stayed here while my daughter and I visited OSU

was very impressed ! Rooms are clean and spacious and quiet The bed was super comfortable ! Staff was very accommodating especially the front desk people At first, I had trouble finding parking until I realized they have a huge lot in the back Bar is nice too – we only had their continental breakfast for $13 so can’t really comment on the restaurants However, I would advise eating at a local restaurant as so many great options in Columbus

Gigi Lulu

For a Marriott Hotel, I expected a lot more I’m going to give a fair list of Pro’s and Cons’sPros- Hotel is beautiful, truly feels like your classic Marriott hotel Very modern and updated, lobby furniture is comfortable and lots of plugs

– Staff is extremely friendly and accommodating Nothing felt like a hassle or like we were wrong for asking a question, they were fantastic!-Rooms were clean and well kept upon arrival-Pool was Heated-Fitness center had fresh water and had a decent amount of machinesNow for cons which unfortunately there are more than pros, in order from least importance to most importanceCons-There was no microwave in the rooms Not a big deal but if you’ve already had a shower and you’re in your pj’s, it’s kind of a hassle to put on some sweatpants or a jacket to walk all the way downstairs to the lobby, make your food, and then take it back up At that point it’s not even really hot anymore-Despite the pool being heated, the AC was blowing in the room with the pool which made it kind of cold despite the water being warm-Pool was very small I understand this is more of a “conference” hotel but for a hotel of that size, it should have most definitely been larger-There was no Jacuzzi/Hot tub It’s like they think corporate people don’t like to sit back and relax either, I was very disappointed about that-I didn’t expect complimentary breakfast but holy cow it was $1295 per person if you wanted it And it wasn’t made to order You could walk next door to Bob Evan’s and get a made to order breakfast for about the same price or about $2 more- The shower head had very low water pressure Thankfully my father was traveling with me and was able to tighten it and fix it but if it had just been me I would not have been able to reach it or known to fix it like that-The bathroom door is a sliding glass barn door While it looks cool and is nice, since there is no real door, you can hear everything from the bathroom in the room……-The hotel is very large and the lack of signage makes it very confusing! They need to hand out a little map to everyone when they check in I know many people who got a lost in these combined hotels on this trip Even the elevators were confusing cause they all have weird quirks to them-In order to get daily housekeeping you have to call down to the front desk and “request” it This doesn’t necessarily bother me as they may not have enough resources to clean everybody’s room everyday However if you are someone that wants fresh towels each day you need to request housekeeping What DID bother me is that no one had informed us at check in or any other point that we had to call down and request daily housekeeping Once again, my issue isn’t having to request it, it’s that no one let us know we had to request it in order to receive the service Towards the end of the first day we called to the front desk and asked why there hadn’t been any housekeeping that came by and that’s when they informed us- and put us down for daily housekeeping after that-This is my biggest grievance The temperature and climate in the rooms is out of control The room was literally humid Like the air was thick and damp Made it very hard to sleep The only thing that kind of helped the humidity in the room was turning the air on but oh my gosh it was freezing! There’s only two settings for the AC and the one that blew the air less made the room extremely humid and the other blew freezing cold air on your face the whole night, no matter which way you turned the vents We even tried adjusting the temperature and turning off the fan but it didn’t do much Ultimately left with a choice of freeze or struggle to breathe Absolutely horrible It was not just our room We traveled in a very large party and everyone else said the same thing I literally asked everyone in our party- no jokeI’m giving it a solid 3 out of 5 For a “luxury” brand it was not a “luxury” experienced but it could have been much worse I would not stay here again given the choice