16 Best 5 star hotels in Waipio, HI (2022)

Jef Black

Not as advertised – insane hidden fees – gross carpet – fake upgradesI was fooled by the reviews, pictures, description, and overall rating of this “resort” I’ll list the cons and then the pros since I believe in transparent, neutral, non biased reviewsCONS:- old, gross looking, dirty carpet in hallways to rooms on each floor- huge hidden fees (housekeeping $40 per cleaning, $40 lounge chair rental fee for pool area, $400 cabana rentals by the pool, $35 breakfast not included with room as advertised)- fake upgrade

I booked a partial ocean view, high floor room, and they explained they upgraded me for free to an ocean view They lied and gave me the same room I booked as they could not prove which room they had me booked in prior to the upgrade- The mini fridge was faulty and the door would not stay closed, causing us to lose lots of perishable items- The pool area is “reserved” after 7pm and impossible to find a free place to sit- Bed was older, spring mattresses, not pillow top or comfortable for a 5 star resort- NOT a 5 star resort as most travel sites claim it to bePROS:- Nice and friendly staff- Decent views as most of the surrounding hotels have views of other hotels- Centrally located in Waikiki, easy to get anywhere from thereDo your research, compare rates, look for hidden fees, upgrade items, know what it’s actually included in your hotel or resort

natasha Russell

The location was really good, although Waikiki is an extremely touristy place the rooftop bar feels like you have left the touristy streets The rooms were Nice (located in the beach side rooms)A fair few cons tho, although this should be a 4-5 star resort at times it didn’t feel like it We asked for a partial beach view, and was mainly buildings with a glimpse of beach

A man behind the bar (Chris I think?) was quite rude, we expect to have pool side/table service at all times, however, the man stated we had to come collect/order our food and drinks at the bar which meant kept having to get in and out of the pool (lots of staff still on duty) Although when the females were on duty, table service was allowed and we felt extremely welcomed! The music was extremely loud, could hear it on level 17 at 10pm I think the staff should also manage who leaves the pool, as seen, some would put towels on spare chairs and then leave for hours Or one lady put 4 towels on different chairs to “save them” then no one would show up for 3+ hours Also would recommend putting guests over walk ins on the pool lounges Our room was only ever cleaned 1/6 days The only other time was a house keeper coming at 5:30pm and we declined as it was night time and expect it to be done during the day Although, this all sounds so negative and I am not one to write a negative review but when you are paying a lot of money, you expect these certain things to be met or to not have as many negative things to say Overall, I’d say this is a 3 star hotel with the possibility of being a 4-5 star resort if fixing those issues

Christopher

Great location, comfortable and clean room, nice pool and jacuzzi, good service, food at bar/restaurant could use improvementI was in room 1962 king bed with ocean and diamond head view

Bed was clean and comfortable, slept well each night Air conditioning was easy to control and worked quickly and I believe automatically turned off if the patio doors were open Did not hear my neighbors at all unless I was out on the patio Yes the carpet looks dirty but it was a design choice not because it hasn’t been cleaned The mini fridge was the probably the only major failure in the room, it takes a long time to cool things and probably had food poisoning from some leftovers I put insideThe location is perfect All food options were within a 10 minute walk at most and the beach is just across the streetAll in all, a good, affordable modern hotel