5 star hotels in Watertown Town, MA

1. AC Hotel by Marriott Boston Cleveland Circle (3-star hotel)

About this hotel

Across from Cassidy Playground, this polished hotel is a 3-minute walk from the nearest light rail station, 5 km from Fenway Park and 6 km from the Museum of Fine Arts.Modern rooms with sophisticated, neutral decor, rainfall showers and floor-to-ceiling windows feature free Wi-Fi, flat-screen TVs and minifridges, plus tea and coffeemakers. Some add sofabeds, and suites feature separate living areas.Breakfast is served daily in a streamlined dining room. Amenities include a 24-hour fitness center, a business center, and a lounge/bar serving cocktails and tapas. There are also 3 event spaces.

Things You Need to Know

  • The rooms have refrigerators
  • 11 min drive to the Arnold Arboretum
  • 3 min walk to nearest transit
  • Guests liked the service
  • The fitness center has weight machines and treadmills
  • Guests praised the lounge bar

Feedback From Real Customers

Peter Hopkins

I chose this hotel almost exclusively for the location We wanted to be close to mass transit with as quick a ride to Fenway Park as possible, but also reasonably priced This hotel met our needs perfectly well

As other reviewers have pointed out, your room isn’t cleaned every day, nor towels replaced every day, in an effort to save costs/energy I was fine with that We enjoyed trying out the different restaurants that are located nearby, and also walked to the Waterworks Museum which we enjoyed very much I found the staff to be friendly and helpful (One note, we didn’t eat breakfast in the hotel, so I can’t speak towards that) We enjoyed our stay

Paul R

Modern design rooms Comfortable Excellent lighting at desk and bedside reading, but absence of ceiling light can be a problem

Most helpful, immediately responsive staff Breakfast better than most, but prepared in advance food reheated is rarely great, but ok selection Get up early and walk the reservoir almost adjacent to the hotel I will likely stay again

Nirmalendu Pal

We stayed there for two nights from 07082022 Location of the hotel is great Front office staff, housekeeping staff and parking staff were all very good

We had BF only one morning and we were very unhappy We didn’t understand your variable cost structure and your staff made it more confusing We suggest that you create two price structures one for full service and one for continental We finally opted for full service BF We ordered Omelette, and were told that was not available Then we ordered Scrambled eggs on toast without cheese It came with cheeseOther choices from buffet were not high quality No quarrel with $18 price tag, if both quality and variety were better

2. Embassy Suites by Hilton Boston Waltham (3-star hotel)

About this hotel

This all-suite hotel with an atrium lobby is 7 miles from the National Heritage Museum and 8 miles from Walden Pond State Reservation.The straightforward suites feature kitchenettes and separate living rooms with pull-out sofas, plus 2 flat-screen TVs. Wi-Fi is available.Free perks include cooked-to-order breakfast and an evening reception with appetizers and drinks, plus parking and a weekday shuttle. There’s an American grill restaurant and a lounge/bar. The hotel also has a 24/7 exercise room, an indoor pool and a whirlpool, plus 9 meeting rooms and a 24-hour business center.

Things You Need to Know

  • 11 min drive to Walden Pond
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the beds
  • Some guests disliked the bathrooms
  • Guests praised the American restaurant
  • Guests mentioned “omelettes” 27 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Brian Costa

Here at this hotel with a large wedding party Checked in without issue Staff were courteous

The rooms are clean, comfortable, and spacious The entry is beautiful Decorative Complimentary breakfast which was tasteful Word to the wise though, there were two weddings, over 3 hockey/soccer teams of various ages their for a tournament, this hotel was ROWDY But such is life, we enjoyed ourselves overall The kids running and screaming the halls were annoying, but that’s the parents fault This hotel did the trick

Kylie X

This hotel is very clean and the room is great because it’s like a little apartment with a living room and a bedroom I have to especially acknowledge Anissa who was very kind, friendly and professional You can tell this hotel puts a lot of effort into who they hire

There is also another very young guy who has checked me in before who was also very friendly and professional but I can’t remember his name at the moment This is actually my favorite hotel in Waltham!

Todd Huse

As a fan of the Embassy Suites brand, our stay at the Waltham, MA property was a surprising disappointment The first disappointment was finding out that overnight parking carries a fee (not valet, not garage, not gated, not secure – just property parking lot) I don’t like surprise fees that carry no benefit as a customer

Next, 2 of the 3 elevators were not working during our two night stay With 8 floors, this made for long waits for elevators (especially with large school groups playing games with the buttons) Unfortunately, the fire/stairwells for this property are not really conducive for use They are not maintained (unfinished) for normal use, they are inconvenient and in order to access the lobby, you must exit at the second floor and then utilize the mezzanine stairs in the middle of the hotel (by the non-working elevators) Next, our son was using the pull out couch in our suite , and while it had sheets and a pillow in the closet, there was no blanket I went to the front desk to ask and was told they were out, but that they could give us a “couple extra sheets”Also of note, front desk staffing was never at the desk (except for our arrival at noon) Every time I went to the desk,it was empty, no bell, and a couple times I grew tired of waiting and just left (despite the camera in the corner which I assume has a monitor in the back room)There are lots of other hotels in the area The likelihood of us choosing the Waltham, MA – Embassy Suites again is low As other have said, the breakfast is apparently a highlight of the property While we did not utilize the breakfast, another guest in our party that arrived a day earlier was very happy with the breakfast

3. The Eliot Hotel (4-star hotel)

  • Address: 370 Commonwealth Ave, Boston, MA 02215
  • Phone: (617) 267-1607
  • Ratings: 4.6 (416 reviews) Excellent
  • Website : The Eliot Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant hotel featuring upscale rooms & suites, plus an acclaimed French bistro & a sushi bar.

About this hotel

This refined, upscale hotel in historic Back Bay is 0.6 miles from Fenway Park and 0.9 miles from the Museum of Fine Arts.Elegant, richly decorated rooms and suites feature flat-screen TVs, and free Wi-Fi, plus minibars, coffeemakers and loaner umbrellas; turndown service is offered nightly. Room service is available 24/7.Free amenities include access to a nearby Boston Sports Club, and overnight shoeshine. There are also pet- and babysitting services. A sophisticated French restaurant and a cozy sushi bar are on-site, and 2 function rooms are available.

Things You Need to Know

  • Guests liked the richly decorated rooms, which have microwaves
  • The richly decorated rooms have minibars and refrigerators
  • 12 min walk to Fenway Park
  • Guests praised the professional, friendly service
  • Guests mentioned “suites” 24 times
  • The hotel has childcare

Feedback From Real Customers

Michelle Parisi

We just spent one night at the Eliot Hotel and we were very pleased with the staff and the room Upon arriving, Jean, the valet, welcoming us with a friendly smile Check in was easy and they upgraded our room to a suite which was a pleasant surprise! The staff was more then hospitable

The room was more then comfortable The location was perfect for the event we attended at Fenway park We could easily walk there We look forward to returning and having our favorite valet waiting for us!!!


My wife and I stayed there for the first time this past weekend so we could attend a local concert This boutique hotel is charming and very well situated in the city It is walking distance or a quick taxi to just about anywhere in the city and the staff is very warm, friendly and inviting

Next time we travel to Boston we will definitely be staying here again

Hale Savard

Wife and I had a two night stay to begin our week-long trip to Boston and Massachusetts in mid October We loved our stay The hotel is in a great area to explore Boston and get to know the area

Weather was warm so we had some great walks around the city We also enjoyed a dinner at Uni the attached restaurant which was just awesome A special thank you to Vibhu Sehgal at the front desk who check us in, upgraded us, and helped us out during our stay The hotel is older and charming, so it has quirks but none worth mentioning and none that detracted from our stay If there had been a problem, I’m confident the staff would have accommodated us well The hotel feels like a part of Boston history and we were glad we chose it for our stay

4. Hotel Commonwealth (4-star hotel)

  • Address: 500 Commonwealth Ave, Boston, MA 02215
  • Phone: (617) 933-5000
  • Ratings: 4.5 (1345 reviews) Excellent
  • Website : Hotel Commonwealth
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant quarters featuring marble bathrooms, Italian linens & free Wi-Fi, plus on-site dining.

About this hotel

Set in Boston’s Back Bay, this upscale hotel is opposite Kenmore Station, which offers direct subway access to Downtown.The elegant quarters include marble bathrooms, Italian linens, as well as Smart TVs, Nexus tablets, plus free Wi-Fi. Suites are available, including 1 with a reading theme. The hotel provides in-room dog bowls and beds on request.Amenities include an exercise room and 12,500 square feet of meeting and event space. There’s a New England-influenced restaurant, an oyster bar and a cocktail bar. Valet parking is offered for a surcharge.

Things You Need to Know

  • Guests praised the large, clean rooms but some disliked the kitchenettes
  • Guests praised the beds
  • 6 min walk to Fenway Park
  • Guests praised the friendly, professional service
  • Guests mentioned “the Boston Red Sox” 39 times
  • Guests praised the oyster bar

Feedback From Real Customers

Chris Hanton

Stayed here for Boston Marathon 2022 and it was the perfect hotel for this Location was great, next to the station meaning that we could get anywhere without having to walk too farRoom was well sized for the city center and the bed was comfortable

We didn’t hear much in the way of noise either from other rooms or outside – our location was in the back half of the hotel but facing towards the front and on the top floorStaff were polite and helpful Fridge is included in the room but coffee machines would have to be requested – we just went to Dunkin next door

Matt Blanchard

We booked a room with two queen beds When we get there, they tell us that they overbooked and only had a room with one king bed and a pull out couch We booked months in advance and somehow they didn’t have the room we booked

Then they tried to play it off as a “free upgrade” even though it seems as more of a lateral swap than an upgrade They then tell us they “waived the amenity fee” for not having the room ready That would be nice if the rooftop was actually open to more than just private bookings… At least it was walking distance to Fenway, but definitely not a 4 star stay that’s for sure Probably would’ve been a little less harsh of a critic if the staff were not acting as if they were doing us a favor


Decided to celebrate my 30th birthday in the big city and were going to be around the Fenway Park area so this hotel was picked for the good reviews and the convenience of location I cannot say that the price tag was worth it however Although my overall stay was good and I was content for the most part, there are some things that I was alittle disappointed with

ROOM SERVICE- when we asked about it (if we would be able to order food to our room late-10pm-midnight) we were told that unfortunately they didnt have that option anymore and only breakfest was offered at a certain time Although that was disappointing, totally get it- with covid restrictions still kinda being a thing and maybe they’re limited staffi get ithowever they did charge me a resort fee and so part of me is wondering how they are not offering all there amenities but charging like they are Secondly was the resturant and bar we asked if that was going to be open lateagain strict open and closing times 8pm again that’s fine but eh PARKING- a bit annoying that they only offer valet parking at $68 per night but then againgiven their location I get it Special requests – so since we were celebrating my birthday, my sister had called prior to see if they could do something simple (like a note – saying welcome , happy birthday) or maybe some towel animals or something And they told her that they werent offering that sort of service anymore at this time but the least they could do was send up some chocolate candies or something When we got there, there wasnt anythingnot a big deal but kinda annoying Also although it was a room booked for 2 ppl only had one bathrobewhich was hidden away in the closet (so we didnt even realize it was there at first) other then that , all employees were super friendly and room was clean and comfortable and was very happy with our view of Fenway Park from our window!!

5. The Lenox Hotel (4-star hotel)

  • Address: 61 Exeter St, Boston, MA 02116
  • Phone: (617) 536-5300
  • Ratings: 4.6 (1152 reviews) Excellent
  • Website : The Lenox Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale beaux arts property offering an elegant restaurant, a lively pub & a 24/7 fitness center.

About this hotel

In a beaux arts building dating from 1900, this upscale Back Bay hotel is a block from the shops of Newbury Street and a 20-minute walk from Fenway Park, home of the Boston Red Sox baseball team.The refined rooms feature Italian marble bathrooms and ergonomic work areas, along with Bose sound systems, 55-inch flat-screen TVs and free Wi-Fi. Some units offer fireplaces, 4-poster beds and/or views of the Charles River. Suites provide additional living areas.Room service is available 24/7.There’s an elegant restaurant, a chic bar and an Irish pub. Additional amenities include 24/7 fitness and business centers, plus 5,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Walking distance to the Boston Public Library Main Branch and the Public Garden
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned concierges 21 times
  • Guests praised the architecture and the lobby
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Sandra Krail

Stayed at this beautiful hotel for a family wedding Everything was excellent – room, customer service, & the wedding venue! The doormen & front lobby staff were all super friendly and made us feel like we were royalty The morning coffee was a great touch

Our room was well appointed, from the comfy beds with a welcoming chocolate gift to the fluffy bath towels The hotel smelled so good – a fresh, clean scent that I loved so much that I even bought their candle The location of the hotel was really great, too! If we ever make another trip back to Boston – we will definitely stay at the Lenox!

Hampus Engstroem

Don’t forget to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking your hotel This website will compare hundreds of booking web sites and typically will have rooms a lot cheaper compared to others! Thank me later on! This place is one of the highest rated in the area

I’ve been staying here for a very long time If you decide to stay here you for sure will love it I’m sure!Excellent!! My husband and I stayed for a staycation and had so much fun The hotel was super accommodating and we had room service three times We loved having the suite with the fireplace They had hot cocoa set up for us with amazing treats Would highly recommend this hotel for anyone looking for a clean, romantic and cozy stay The staff was great and we will be coming back again for sure!

Martin KO

Five stars for service, cleanliness, value, atmosphere, facilities This place has it all I really love the small touches they added to make the stay comfortable

Great wifi, nice selection of toiletries and bed was heavenly Staff are so warm and personable, they really keep the magic alive in the hotel A true gem of Boston, would 100% recommend!!

6. DoubleTree Suites by Hilton Hotel Boston – Cambridge (3-star hotel)

About this hotel

Overlooking the Charles River, this modern hotel is 13 minutes’ walk from Harvard Business School and 2.3 miles from Fenway Park.Straightforward rooms (some with balconies) offer free WiFi, flat-screen TVs, coffeemakers and desks. Suites add separate living areas, minifridges, microwaves and dining tables.There’s an American restaurant and a lounge, as well as a jazz club and a seasonal rooftop terrace. Other amenities include a heated indoor pool, a whirlpool and an exercise room, as well as a business center and a free local shuttle. The hotel has 10,000 sq ft of meeting space.

Things You Need to Know

  • Guests liked the beds
  • 6 min drive to Fenway Park
  • One of the few hotels in the area with room service
  • Guests mentioned “cookies” 40 times
  • Guests liked the views
  • Guests praised the fitness center, which has free weights
  • Guests praised the nightlife

Feedback From Real Customers

Ariel Emm

The actual hotel was lovely, the room was clean, the staff was amazing But DO NOT eat or drink at this hotel One of the night desk employees went on and on about how amazing the breakfast was, online it said it was 20 a person

My family was on board to try it We got there at 830, on the weekends they open at 8 The food was BARELY warm It was powered eggs, bacon, sausage and some potatoes The pastries were are frozen and thawed The “chef special” was perhaps the grilled zucchini? It was a pitiful breakfast spread The coffee literally assaulted my mouth it was so burnt and bitter Than the second pot was a watery mess They brought us the bill and it was 31 bucks an adult and 10 for my 6 year old I spent 100 bucks on a breakfast spread that was no better than the free breakfast at a comfort inn And the wine prices?! Holy hell 2 glasses of wine cost over 55 dollars! And we didn’t get super fancy wine I looked up the prices on both and I basically paid for the price of the bottle with one glass Not worth the money I literally bought a 1299 for a bottle of wine that tasted just as good Great hotel, horrible pricing on mediocre food

Jessica Bailey

I booked this hotel specifically because it had a pool and hot tub While the room was as expected, bed comfortable

the pool left MUCH to be desired Bottom line, it was gross The pool water was brown legit brown Not to mention the yellow scum-line The hot tub was the same but be sure to add the floating hair balls and no joke, large sand/dirt granules covering the bottom As if it has never been vacuumed So disgusted and disappointed! All that said, the pool gets 0 stars (negative if that were possible) but the front desk staff were very nice, helpful at check in Oh, and paying almost $50/night for parking on top of the room charge is ABSOLUTE RIDICULOUS!! If I wanted to get real petty, I could also mentioned that the TV had no guide so you have to click into each channel to see what’s on Ugh Probably will NOT stay here again sure I can find something better than this in BostonI do not recommend this hotel if you are interested in the pool area

Nik Rama

I absolutely love this hotel in Boston Staff are extremely helpful, and rooms and amenities are kept pristine The food served in the restaurant is excellent, and we grabbed several pizzas from there throughout our stay

Next to the check in area, there is a great place for cold food and snacks as well as a professional coffee machine Hilton diamond members get $18 credits per person per day for up to two people This means you are able to use your credit on any snacks or restaurant foodI really like that they have an indoor pool which is excellent and a pretty good sizeThey have four elevators that are really fast, and the close and open door buttons are extremely responsive The elevators have glass windows pointing inwards so that you could see the entire hotel as you go up and downOne of the best parts is that they have a free shuttle bus every hour that will take you to certain locations This is excellent if you need to be dropped off near the Harvard area and I don’t want to deal with finding an Uber or LyftOverall, this was a great hotel and a great experience and I would stay here again

7. AC Hotel by Marriott Boston North (3-star hotel)

About this hotel

A 3-minute walk from biking and hiking on the Wellington Greenway along the Mystic River, this modern hotel is 9 minutes on foot from the nearest subway station and 4 miles from Harvard Square.Streamlined rooms offer free Wi-Fi, flat-screen TVs and iPod docks, as well as minifridges, and tea and coffeemakers; some have pull-out sofas. Suites add separate living rooms.Parking is complimentary. A European-style breakfast buffet (fee) is served in a bright dining room. There’s also a tapas lounge and cocktail bar. Other amenities include an indoor pool and a fitness center.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 7 min drive to Quincy Market
  • 13 min drive to Boston Logan
  • Guests liked the restaurant
  • Guests praised the fitness center
  • One of the few hotels in the area with a pool
  • Guests praised the tapas bar

Feedback From Real Customers

Paul Tauterouff

Stayed here for two nights and it was the best hotel experience I have ever had AC in my room worked great, and my bed was so comfortable that I bought a new mattress when I got homeI enjoyed the rainfall shower head, but it could have used a little more water pressure for my taste

The person in the room above me on my first night had heavy feet and I could hear them stomping around before I fell asleep and again in the morningThe breakfast is a little pricey at $19, but there is a great assortment of pastries, high quality deli meats, cheeses, Nutella, jellies, fresh fruit, egg dishes, cooked to order eggs and more The staff was absolutely wonderful and I felt pampered I was offered seconds on my eggs, coffee to take with me, and even a pastry or fruit for my drive on my last morning thereIt was nice to not have to leave the hotel for breakfast My only complaint is that the coffee is strong AF! I asked and was told it was StarbucksIf I need to stay in the North Boston area again, I will definitely stay at this hotel


Arrived at a late night and front desk was quite cold and couldn’t bother to speak at all No explanation of the breakfast time, no explanation of the parking rules and the fact that they would validate the ticket for you if you park in the parking structure in front of them( not until I asked) She was on a personal call while she was checking me in and she assigned me a accessible room

This particular room was pretty used and not very easy to use ( water will spill to the floor of the bathroom as an example) Room was not very clean as well Room was on lower floor close to traffic side, the background noise was pretty loud in this room I asked for another room the second morning with another front desk, and it turned out there were plenty of rooms left and she found another regular one for me very quickly It was in the other side of the building so not as loud, and it was not ADA room and was very clean So here is the question: I did not ask for an ADA room or have put it anywhere in my reservation, why was I assigned to that room the first time? I hope this was not intentional And if not, make sure your room selection system, whether manual or not, can avoid this type of mistakes in the future I would not leave this comment here if it was not a branded hotel like Marriott, one would assume the personnels are more professional I would give this hotel a 5 star if not the experience I had during check in and first night of stay

Allison Morgan

Really clean, sleek and modern looking hotel Thoughtfully designed in terms of outlets, small seating area in room, etc Location is great

Staff friendlyDownsides: you could hear noise from other rooms and planes overhead in the AM Coffee supplies in room were lackingOverall would stay here again Great value for a really nice room

8. The Row Hotel at Assembly Row, Autograph Collection (4-star hotel)

About this hotel

This polished hotel a 6-minute walk from the Mystic River is 2 miles from the Bunker Hill Monument, and 3 miles from the popular Museum of Science. Interstate 93 is less than 1 mile away.The sleek rooms feature sitting areas, minifridges, and tea and coffeemaking facilities, plus free Wi-Fi, and desks. Elegant suites add living rooms, and room service is available.There’s a hip bar, in addition to a restaurant with a refined dining room. Other amenities include an indoor pool and a gym. Parking is available.

Things You Need to Know

  • Guests liked the rooms, which have kitchenettes
  • 8 min drive to Faneuil Hall
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned lobbies 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Madeline O’Connor

We had our daughter’s wedding at the Row Hotel 2 weeks ago and they made our wedding a perfect day! They took care of all our needs to the finest detail! The food was so delicious Everyone was coming up to us and saying what a wonderful hotel it was You could cut the filet with a fork, so tender and juicy! The waiters were always available if we needed something during and after the meals, they were right there with our requests

The rooms were spotless, and the staff working at the lobby desk were extremely polite and very helpful The Row is only 7 miles from Logan and we had guests coming from Australia, Ireland and Canada So it was a quick drive from Boston! The whole area is so convenient and has so much to offer the guests The entire staff from the valet to waitresses in the restaurant downstairs for breakfast were very tuned into everything we needed THANK YOU ROW HOTEL FOR GIVING US A WEDDING WEEKEND WE WILL NEVER FORGET! A special thanks to Marissa, our wedding coordinator for doing an A+ job! We loved your hotel!!!!!

Dhanu Thiyag Ranjit

Our wedding at the Row Hotel was the best choice that we made! The hotel is modern and gorgeous, but more importantly, Marissa made the event planning fun and smooth! She was always so kind and supportive no matter what changes we wanted made She responded quickly and kept everything super organized! The Row ensured all dietary and taste restrictions were accommodated safely Marissa provided one-on-one care the week of the wedding taking care of even the small things like getting us up to our suite and the big things like making the decorations look better than we even envisioned! Marissa and her team were there throughout the event to ensure everything went smoothly and helped afterwards to even clean

We could not have picked a better venue to make our event perfect! Thank you!


This hotel isn’t worth the price tag My wife booked me a stay as a “mom’s night out” treat – it was my first and only night I’ve ever been away from my son so it was supposed to be a relaxing break for me She specifically reserved their room with the nice teacup bath tub

The tub is nice, very big and deep, but the water doesn’t get very hot – pretty much just lukewarm, like pool water They say they have a pantry on the second floor with “seasonal snacks” – it’s a shelf with jars of mints The hotel does not offer room service, which is odd The manager claims they offer room service for breakfast, but this contradicts what I was told during my stay and there is no menu or any information in the room to suggest they offer this My room had an adjoining door with another and the guests next door were a family with a baby Can’t fault them at all, but the walls must be insanely thin because I could hear them all night You’d think they’d do some more soundproofing I ordered a burger from the hotel restaurant to bring back to my room, it was one of only 5 menu offerings on what they said was an altered menu due to the storm – though no prior mention of reduction of hotel offerings was given before my stay or else I might have had the option to change my reservation After almost hour I hadn’t heard back about my dinner order, and no one mentioned an extended wait when I ordered, so I went down to the lobby, they were able to get my order after another bit of waiting, but the burger wasn’t well done as ordered The room itself was just fine They offer a bathrobe but no slippers The best part of the stay was probably the breakfast buffet, which was nice and the staff member managing it that morning offered excellent service If I had spent $100-$200 for the room I would’ve thought it was a fine deal But for the hefty price (nearing $500) you expect something higher quality It was a disappointing night away, and left me wishing I’d stayed home

9. The Westin Copley Place, Boston (4-star hotel)

About this hotel

Set in the Back Bay district, this polished hotel is 2 minutes’ walk from Copley Square, 3 minutes’ walk from the subway and 1.2 miles from Fenway Park, home of the Boston Red Sox.Airy rooms come with 55-inch flat-screen TVs and Wi-Fi, plus coffeemakers and desks. Upgraded rooms feature river views, and club rooms include access to a lounge with free breakfast and snacks. Suites add separate living areas with pull-out sofas.Dining options include a Brazilian steakhouse, a Japanese restaurant and a laid-back cafe. There’s also a chic cocktail lounge, an exercise room and a spa, along with 54,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 15 min drive to Boston Logan
  • Guests liked the friendly, professional service
  • Guests praised the river views
  • Guests praised the fitness center
  • Guests praised the nightlife
  • One of the few hotels in the area with a spa

Feedback From Real Customers

LindsayJames A

Came here on vacation It’s a nicely equipped HotelIs centralized for a fair amount of sightseeing in the area, especially in Back Bay

I would recommend this hotel as it was clean the service was mostly available, although lightly staffed, for the amount of people that were traveling through, especially on a weekendThe price point was a bit high, but at the end of the day it wasn’t noisy and worth it

Daniel Sawyer

Gorgeous location in the Back Bay It’s close enough to get to the T trains, or take a walk around and see the sights The staff is super friendly

We did have one issue, which is mostly the sun’s fault With our west facing room, it does get a little warm in the room That being said, after talking to the front desk, they sent someone up The maintenance man (I didn’t catch his name) was incredibly kind and talked to us about how he had been fighting the sun all day to keep the rooms cool After a while the rooms did cool down

Jacob Oberender

Very clean hotel and friendly staff Location is amazing Just a couple odd things though to note

We stayed in suites There were no drawers in the room to put clothes away in The closet space was fairly small and there really wasn’t enough hangers to compensate for the lack of drawer space This did make it a bit more difficult for a week stay here There is also no microwave We also did not receive a disposable bag for dirty laundry From my personal experience staying at various westins little things like the previous items mentioned come with your suite Hopefully this helps someone else out

10. Sheraton Boston Hotel (4-star hotel)

  • Address: 39 Dalton St, Boston, MA 02199
  • Phone: (617) 236-2000
  • Ratings: 4.2 (5221 reviews) Very good
  • Website : Sheraton Boston Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished hotel offering 2 restaurants & a spa, plus a fitness room & an indoor/outdoor pool.

About this hotel

Next to the Shops at the Prudential Center, this upscale hotel is a 6-minute walk from the Hynes Convention Center MBTA station, and a 15-minute walk from storied Fenway Park, home of the Boston Red Sox baseball team.Sophisticated rooms feature Wi-Fi (fee), flat-screen TVs and desks; some have views of the Charles River. Club rooms provide access to a lounge with free breakfast and snacks. Suites add living rooms, and some offer kitchens.There are 2 informal restaurants, as well a cafe with grab-and-go fare. Additional amenities include an indoor/outdoor pool, a spa and a fitness room, plus a business center and 70,000 sq ft of meeting space.

Things You Need to Know

  • Walking distance to the Boston Public Library Main Branch and Fenway Park
  • Guests mentioned the rooms are outdated
  • Some guests complained about the small bathrooms and others disliked the showers
  • Guests liked the views
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

mark mcnary

I stayed here for a work conference The room was spacious and well set up for a business travelerI was in a handicapped access room due to some mobility issues I am facing and it was very well appointed to accommodate my needs

The bell staff were exemplary and helped make my stay comfortableIt is pricey, but not for where it isThe convention space was well kept and easy to navigate, with maps available

Frank Hernandez

We are a family of 4 here for vacation Location location is great The rooms were a little dusty

The beds were comfortable The cleaning staff was very nice They served starbucks coffee in the room The room was slightly outdated but for the most part clean The elevator was fast The little market downstairs in the lobby was expensive but that is expected The quick breakfast food did not taste good at all (breakfast burrito) I like that it is connected to the mall so you can shop if you want Overall, we have a wonderful stay Our room view was decent we were on the 24 floor I would stay here again if we come back to Boston

Vegan Moonchild

The staff is on point and what made the place worthy of a review

I didn’t sleep there so I can’t speak to the rooms However, based on the conference I attended – every staff member I encountered was professional, very focused on hospitality, friendly, and hardworking The conference was run on a tight schedule Drinks and snacks available constantly, everything cleaned up promptly

11. Boston Marriott Copley Place (4-star hotel)

About this hotel

This upscale hotel in the Back Bay neighborhood is a 22-minute walk from both Fenway Park and historic Boston Common.The relaxed rooms have flat-screen TVs, Wi-Fi (fee) and desks, as well as minifridges and coffeemakers. Some rooms provide access to a lounge offering free continental breakfast and evening appetizers. Suites add separate living areas.There’s a lively sports bar with wall-to-wall TVs, along with a laid-back lounge offering casual American fare. Other amenities include a spa, an indoor pool and a fitness center, plus 45 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the clean rooms but some thought they were outdated
  • 15 min walk to the Public Garden
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Chloe M Artistry

My best friend and I stayed for the weekend for a concert in June We had a fabulous time! We got into town super late, the restaurant being open later really helped us out! I will say the tacos that I got there were pretty bland for my liking, but everything else was great The hotel is currently finishing some renovations with the rooms, they let us know at the desk that we got a renovated room

The room was sleek and very nice, the shower was probably the best part alongside the comfortable beds! In room dining was also very convenient for us while getting ready and getting back to the hotel late The hotel lobby also connects you to two shopping centers which we enjoyed exploring We will definitely be back!

Heather Brown

Had a wonderful stay! Was here for work and enjoyed every minute The rooms are outdated but they were clean and comfortable and the staff were absolutely wonderful from housekeeping to the gentleman who checked me in / out I wish I could remember his name because he was very friendly and helpful! Also had a wonderful experience with the FedEx Business Center and that was super convenient in the hotel

Loved all of the restaurants and shops within walking distance Great location, would stay again!

Hampus Engstroem

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a hotel This website will compare thousands of booking websites and normally will have rooms a lot cheaper compared to others! Thank me later on! This resort is one of the most well known in the area

I have been coming here for years If you stay for a few nights you won’t be disappointedBeautiful views and beautiful building There’s 38 floors and 9 high-speed elevators Nice workout facility and indoor swimming pool doesn’t seem crowded No hot tub but the showers can double as baths I lived here for about a year as my college used a few floors for student housing (I know, nicest dorm ever) Never had a problem with staff or housekeeping Tip: park in the Copley Garage (which is attached to the building), don’t park in the Mariott’s self parking

12. Freepoint Hotel Cambridge, a Tapestry Collection (3-star hotel)

About this hotel

This contemporary hotel is a 12-minute walk from the nearest Red Line station and 2 miles from Harvard Square.The modern rooms have free Wi-Fi, flat-screen TVs, minifridges, and tea and coffeemaking facilities.Hot breakfast is available (fee) and a local shuttle service is complimentary. On-site amenities include a restaurant and a cocktail bar. There’s also a business center and a 24-hour exercise room. Parking is available (daily fee).

Things You Need to Know

  • The rooms have TVs
  • Some guests disliked the kitchenettes but others liked the beds
  • 10 min drive to the Harvard Art Museums
  • 13 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests mentioned bars 33 times
  • Guests mentioned lobbies 22 times

Feedback From Real Customers

Aghavni Bedrossian

This hotel is dirty, with poor service and dishonest practicesWe paid $ 560/night for a room with king size bed Instead we were given a tiny dirty room with a queen bed with dirty sheets; there was a dirty sock in the bed, from the previous guest

Also the sheets had make-up stains The side table was stained, the bathroom was dirty, there was no hand soap in the bathroom A request for some shower gel to wash my hands with turned into a major problem with the front desk clerk The room had a very noisy refrigerator, the walls were badly stained The entire place looks dirty, tiered and unkempt, truly not by any means a Hilton No person should be subjected to such a treatment They should shut down this hotel for a complete revamp including the management!

Mark Russell

Decent location and very friendly employees The hotel very much is missing on most points Absolutely not a value at the price they’re asking and regret our stay

The rooms are quite old and dated, our window was cracked, peeling paint, cracked outlets, a bit of a mess Will say the bathroom was decent and where they concentrated on the last renovation Could have and should have gone further, will look elseware next visits to the area

Benji Stone

We showed up in Cambridge not knowing what to expect Noah was at the front desk and made our stay absolutely perfect Helped get us amazing reservations for dinner, set us up with a beautiful room

After learning it was our anniversary, Noah made sure to make it special by having rose petals, charcuterie board, sparkling water! Will definitely be back! Amazing team! Thank you

13. Fairmont Copley Plaza (4-star hotel)

  • Address: 138 St James Ave, Boston, MA 02116
  • Phone: (617) 267-5300
  • Ratings: 4.5 (1936 reviews) Excellent Eco-certified
  • Website : Fairmont Copley Plaza
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Landmark 1912 lodging featuring an American brasserie, event space & a rooftop fitness center.

About this hotel

Overlooking Copley Square, this refined 1912 grande dame hotel in historic Back Bay is 2 blocks from the shops of Newbury Street.Upscale rooms feature 46-inch flat-screens and Wi-Fi (fee), plus high-end coffee machines and iPod docks. Sleek 1-bedroom suites add cathedral ceilings, decorative fireplaces and marble bathrooms. Rooms on a club floor have access to an elegant lounge offering free continental breakfast, evening hors d’oeuvres and Wi-Fi. Room service is available 24/7.Amenities include 23,000 sq ft of conference space and a 24-hour rooftop fitness center. There’s also an American brasserie serving farm-to-table fare.

Things You Need to Know

  • Walking distance to the Boston Public Library Main Branch and the Public Garden
  • Some guests disliked the minibars
  • Guests mentioned the bathrooms are unclean
  • Guests praised the friendly, professional service and the concierge
  • Guests praised the American restaurant
  • Guests mentioned “Ballroom” 21 times
  • Guests liked the lobby

Feedback From Real Customers

Danny Anderson

This is a part of Boston history that has been well maintained and with a great service staff Just walking in feels great Also the location puts you right in the middle of everything

Unlike many historic hotels, the rooms were plenty large and felt clean and fresh I had a couple of asks for the staff and they were tremendous every time Great experience, would highly recommend this place

Kevin Amézaga

Amazing hotel Worth every penny Staff was amazing, the rooms are gorgeous and huge

We had a noisy neighbor issue and the hotel staff were extremely apologetic (though it wasn’t their fault, and they were very accommodating)Very comfortable, very well-located, and a fantastic location in and of itself Will be coming back

Brian Cutler

The hotel itself is beautiful and the bell hop staff, as well as check in, room service were excellent However, we had arranged for a few items to be in our room upon arrival and they were not delivered until after we had to call to remind One of the items never showed, yet I was charged for it

Also, my wife left expensive shampoo, soap and cosmetics in the bathroom by mistake When she contacted the hotel, just a few hours later, after we got home to try to get the items shipped to us she was told that no items were left in the room, which is not true, so they were clearly thrown out or taken, which is against the hotel policy of bringing all items to lost and found The contact at the hotel basically told us “sorry” “nothing we can do” When we texted the contact back asking for a very small credit to pay for the missing items, no response We also are still waiting for our itemized bill to be emailed to us- no response on that as well There is also some weird rule that all of the mini bars or small fridges are locked for some reason and not able to be used, so I had to replenish ice in order to keep a few drinks cold in my room Finally, shower hand held wand fell apart mid shower- seemed to be damaged or installed wrong This is a beautiful, historic hotel with a great location- that is very expensive- We do not mind paying top dollar, but not when we are disappointed like this Not sure we will return given the missing items from our room and no explanation or attempt to rectify the situation

14. Boston Marriott Newton (4-star hotel)

About this hotel

This polished hotel is 1.8 miles from the championship golf course at the Brae Burn Country club, and 10.3 miles from the Harvard Square university neighborhood.The modern rooms have flat-screen TVs and Wi-Fi (fee), along with desks and coffeemakers. Upgraded rooms provide access to a lounge offering free breakfast and evening appetizers. Suites add separate living areas with pull-out sofas; upgraded suites offer balconies.There’s a modern American restaurant offering views of the Charles River, as well as a lively pub and a Starbucks. Other amenities include an indoor pool and a 24/7 gym, plus meeting rooms and a business center.

Things You Need to Know

  • Guests praised the rooms
  • 14 min drive to Walden Pond
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “brunch” 11 times
  • Guests liked the views
  • Guests liked the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Pat L.

It may be a personal thing but the room was a little dark at night for what I like I like a place that when you turn on the lights it feels bright and cheerful Maybe lighter color walls or different lighting would have helped

I think it was the lighting But when morning came, I could open the curtain to a very large window to let plenty of light in I understand some rooms have a patio and wonderful views of the Charles River, which mine did not Otherwise the place was fine The breakfast buffet was wonderful They had eggs bacon, sausage, home fries, oatmeal, cereals, pastry, fresh fruit and more Couldn’t of done a better job when it came to breakfast The lobby had a nice big rotating glass door that you can easily get your luggage through The furnace / air-conditioning worked well The shower was also wonderful, as it had one of those large square shower heads The bathroom lighting was spectacular I saw fine marks, such as sun spots on my face, I never knew I had The people at the front desk were very helpfulIf I needed to stay in the area again, I would return

s o

What an absolute lousy experience in the restaurant I was handed a lunch menu at dinner, after studying it I placed order and was told I can’t order off that menu for dinner I then studied the dinner Menu and was told I can order the club or the cheeseburger of the lunch menu

I ordered the cheeseburger medium and it was very well done and charred Others in the party ordered the steak and it also was cooked well done! Chef, use a Thermoworks professional thermometer if you can not judge meat temps! Cheesecake was $8 Are you kidding me!!!! It’s no bigger then a cupcake in diameter Marriott you should be ashamed at the service this place is giving with them quality of food coming out of the kitchenThe salmon was cooked perfectly I was told from another one in our party Consistency is key!

Mai Vaz

Hotel rooms are okay, bathroom was tiny, no vent, so all the room got very humid after a shower The hotel grounds very nice No wifi unless you pay for it

We tried to add a night to our stay just so we didn’t have to move to a different hotel and we were told they couldn’t help us since we had made the reservation through a third party which I thought was super odd If you want your room to be cleaned and get fresh towels you need to ask for them

15. AC Hotel by Marriott Boston Cambridge (3-star hotel)

About this hotel

Off a turnpike access road and surrounded by greenery, this contemporary hotel lies within the Discovery Park research campus, 5 minutes’ walk from the Alewife T station and 3 miles from Harvard Square.Featuring rainforest showers, the sleek, modern rooms offer free Wi-Fi, smart TVs and sitting areas, as well as minifridges, and tea and coffeemakers. Some have pull-out sofas, while suites add separate living rooms.Amenities include a chic cocktail bar serving tapas, as well as a terrace lounge with a fire pit. There’s also an indoor saltwater pool and a 24/7 gym. A breakfast buffet (fee) is served in a Mediterranean-style dining area.

Things You Need to Know

  • Guests liked the rooms
  • 14 min drive to the Harvard Art Museums
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Aylen Doucette

The location can’t be beat Close to the T to go straight into Cambridge and close to the reserve and minuteman trail One direction city, one direction choice suburban green life

Rooms have everything you need Self serve laundry on site Gorgeous park directly across the street Friendly staff Sound Carries but they give you white noise machines Bar has a moderate social scene Gym on site and blue bikes right around the corner Cute cafe an 7 minute walk 18 mi Ute walk to Whole Foods and essentials I love this spot!

Drew Acoff

The location was dope and the service was great, however the hotel was clearly designed in the least functional way possibleThe bathroom door is translucent, unlockable, and not even slightly soundproof The toilet is square for some reason (the human butt is round, square seats = pain)

There is one microwave per floor, next to the “hydration station” which was an ice machine and water machine, both lacking cups The TV was very slow to respond to the remote (it took 5+ seconds to react to each button click) Breakfast is not complementary and the pool is the size of a hot tubOverall it felt like the hotel itself was putting on the facade of a luxury experience but I feel like I was in a cheap motel

radja sharma

Really disappointing! Room service every 4 days!!!!Marriott as a brand is going down the drain!As titanium bonvoy no upgrades ever No room service Might aswell stay in a ghetto!Room shortchanged

Power points don’t work! Lamps without bulbs…wow it’s Marriott new standards!

16. Le Méridien Boston Cambridge (4-star hotel)

About this hotel

This upscale hotel at University Park at MIT is 2 miles from the Museum of Fine Arts and 5 miles from shops and restaurants in downtown Boston.The modern rooms and suites feature free Wi-Fi, flat-screen TVs, and tea and coffeemakers. Suites add separate living rooms, and some include pull-out sofas. Room service is available 24/7.There’s a sleek French restaurant with a bar, as well as a 24-hour fitness room, a business center and meeting space.

Things You Need to Know

  • 6 min drive to the MIT Museum
  • 7 min walk to nearest transit
  • Guests praised the clean rooms but some complained about the air conditioning
  • Some guests disliked the kitchenettes but others praised the beds
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests liked the sleek restaurant
  • Guests mentioned lobbies 38 times

Feedback From Real Customers

Vicki McCuistion

Nice room with all of the typical amenities They truly appreciate Bonvoy status with multiple helpful perks Breakfast is yummy! Drinks were good

All the staff were friendly and helpful! (Used points to book the room on a holiday/graduation weekend otherwise might not feel so blessed) Room costs much more affordable for the next day if we were staying

JoAnne Rice

Beautiful hotel and every staff member encountered were wonderful and kind It is pricy but you get what you pay for as they say The rooms were clean and well decorated

As other posters have mentioned there’s no parking The garage is less then 500ft away I did take off a star due to ice machines being down and there is no clear menus for the restaurant and its unclear where it even is located

Johannes Krokeide Kolberg

Fairly well-maintained compared to most alternatives, and decent value for the area The restaurant was surprisingly goodMinus for front desk personnel having to get manager approval for the simplest things — but to its credit, the hotel properly followed up on that feedback

17. Kimpton Marlowe Hotel (4-star hotel)

About this hotel

Overlooking the Charles River and Lechemere Canal, and featuring a 25-foot-tall sculpture that moves and lights up, this stylish hotel is a 6-minute walk from the Museum of Science and 3 miles from Harvard Square.Polished rooms with warm decor feature flat-screen TVs and Wi-Fi (fee). Some have canal views. Suites add separate living rooms, and some have telescopes and floor-to-ceiling windows.Freebies include an evening wine reception, as well as the use of loaner bikes and kayaks. There’s a contemporary restaurant/bar, a 24-hour fitness center and valet parking (daily fee). Pets are welcome at no extra charge.

Things You Need to Know

  • 6 min walk to the Museum of Science
  • Some guests disliked the kitchenettes but others praised the beds
  • Guests praised the friendly, professional service
  • Guests liked the contemporary restaurant
  • Guests mentioned “shopping malls” 47 times
  • Guests praised the breakfast
  • Guests liked the fitness center

Feedback From Real Customers


The overall aesthetic of the location is welcoming and beautiful The check-in process was effortless and the staff was friendly The room overall was a great space and I loved the under sink lighting of the bathroom

They offer a lounge robe and FULL SIZE shampoo and conditioner, this was a welcome surprise The restaurant was also great, food/drinks/service Will definitely be my go to for future stays

Katherine Rudzki

My now-husband and I stayed here for our wedding week We got a room block for our guests as well The process was easy, and the hotel staff was lovely! Our guests really enjoyed the amenities

We were able to take out a couple of their kayaks onto the Charles, that was an excellent touch There is delicious coffee in the morning at the lobby, and wine hour in the evening! We would definitely recommend the MarloweThe only downsides – there is construction going on next door that started very early (7am!!) Try to get a room that faces outward so you aren’t hearing the noise echo through their courtyard The driveway was also obstructed by cones for the construction, which made it difficult for Uber/Lyft to see the entry Basically, if there wasn’t any construction the stay would have been flawlessThanks again to the staff! They were a great ray of sunshine for our stay


Stayed here for one night over a weekend, and while I wasn’t able to take advantage of some of the hotel’s offerings due to the short stay, I left a little disappointed We stayed in the studio king suite which was spacious and updated, but some of the bathroom fixtures needed some TLC Our room had a connected room and through the connecting door we could hear everything going on in the room next door as if they were actually in our room

Additionally, I ordered a single bottle of wine for room service delivery from the hotel restaurant An hour after I was told it would be up in 15 minutes I had to call down to just cancel it (only after being put on a hold) Not the most inconvenient thing for us, but if we had just checked in after long travels it would not have been a pleasant night

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