14 Best 5 star hotels in West Lealman, FL (2022)

Hector Pulgar

Great location, very nice room, I wanted to just say good things about it This was a 4-day family trip to create good memories and to recharge before starting a new academic year However, we were treated in a disgusting and rude way by the Property Manager, named Valerie

After our first day, Valerie called me because our service dogs were in the balcony unattended, barking and creating discomfort to others customers at the resort I run back to the room to place the dogs in their crate This was an accident, as the door that went to the balcony did not close properly and somehow was open when we were not in the room I asked her to call my fiancee as she had the service dogs After a couple of hours, she called me and asked us to leave the room immediately because they did not allow pets I said we didn’t have pets as we had service dogs She got infuriated and threatened me with calling the police if we did not leave the property I paid more that $1,300 for the stay, we were having a wonderful time in this great property, but this person, Valerie, was trying to sabotage this Clearly she does not qualify for a job like this, as she doesn’t understand that everyone deserves respect If I were the owner, Anita, i would hire someone else for the job, someone that knows customer service, someone that knows how to deal with issues like this Tact is key I called VRBO and we were advised to stay I was told to call VRBO immediately and ask for the legal team in the case the property manager, Valerie, called the police I am thankful for VRBO and their assistance This is great place, but unfortunately our getaway was ruined by Valerie

Amanda Hecht

Fantastic hotel! We stayed 4 nights in September and it could not have been any better All rooms have beautiful views Rooms are clean

Comes with a kitchen that is stocked with basic glasses and a dishwasher (they even provide the dishwasher pod) A washer and dryer (one washer pod was provided) The staff was beyond friendly and made great restaurant and area recommendations The pool and hot tub are small, but very clean It was not busy when we went so it was not an issue at all They did provide a few small beach towels too The location is great — walking distance to many restaurants and shops and quick driving distance to John’s Pass and other nearby attractions We have already talked about making it an annual vacation location

Holly Davis

I LOVED our condo here I would definitely recommend this hotel to others It’s my favorite hotel in TI so far

So why 4 stars? We stayed 5 nights and wanted to add one more night The rate for that night suddenly sky rocketed to nearly 3 times what we paid for the other nights The receptionist was very apologetic, but could not offer any deal or discount or an explanation of the extraordinary rate hike especially when compared to other comparable hotels