5 star hotels in Willoughby, OH

1. InterContinental Suites Hotel Cleveland, an IHG Hotel (4-star hotel)

About this hotel

On the Cleveland Clinic campus, this relaxed all-suite hotel is 1 mile from the Cleveland Museum of Art, 3 miles from Downtown, and 5 miles from the Rock and Roll Hall of Fame museum.Unfussy suites provide free Wi-Fi, flat-screen TVs, safes and iPod docks, as well as minifridges, and tea and coffeemakers. Upgraded suites add living/dining areas with pull-out sofas, and panoramic skyline views. Room service is available 24/7.Amenities include a casual restaurant and bar, and a 24-hour fitness room. A breakfast buffet (fee) and parking are offered.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 5 min drive to the Cleveland Museum of Art
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests mentioned microwaves 16 times
  • Guests liked the fitness center

Feedback From Real Customers

Alan Kratzer

The InterContintal Suites Hotel of Cleveland, on Euclid Ave is a great place to stay To start your stay off the valet parking staff meet you at your car If you have a lot of luggage the doorman will assist you to your room

Then when you come in to front desk for your check-in At the front counter is there to truly help you in a difficult time and sometimes first stay to be seen at the Cleveland Clinic Once in the room they are very spacious whether it be, 2 full size beds or a king size room Rooms are very clean If you would have an issue call the front desk My second stay our air conditioner broke at about 11 pm It was no one’s faulty I called the front desk then apologized and moved us down the hall for 2 more nights Yes it was an inconvenience but they took care of us and made it right The 3rd stay, I had a question on how to handle having a mid-morning appointment, and not wanting to check out till after my appointment Joshua Taylor, Front Desk Manager this evening, he took great care of me and was able to get me a later check out I greatly appreciate all of the pleasant friendly staff members that work here Please note: They ask you to please where a mask in the public areas It is for your safety but many to protect patients like myself from getting any sicker and not being able to beat any respiratory issuesVery close walking to main entrance if you so choose (10 minutes) or the Cleveland Clinic has shuttles that will pick you up at the front door of the hotel Please allow 20-30 minutes for a ride to your closest entrance for your appointment No need to have your car while here The C2 restaurant has awesome food, and great staff Please don’t forget to tip your valet parking staff and the doorman if you use them


When I saw how close it was to Cleveland clinic I was worried about hearing ambulances all night long, but i didn’t Everyone was friendly, from valet to front desk to the house keeping we ran into on our way out Our bed was crisp and clean, as was the rest of the room

We felt welcome and safe staying here, and next time I want to stay at a suite I know exactly where to go


Mostly a good experience Room was very comfortable Bed was most comfortable I had ever had at any hotel

Very convenient for visiting my family member at Cleveland Clinic Arrived late at night Tried to order room service Made numerous attempts to contact room service Kept getting the run around Asked for a menu Was told they would bring one right up Never saw it Staff (Josh) at front desk was superb Got us a menu for a pizza place He even stayed late to make sure we got our order Took the hotel shuttle to the clinic twice One experience was good The other was horrible The woman who was running the shuttle was incredibly rude

2. Glidden House (3-star hotel)

  • Address: 1901 Ford Dr, Cleveland, OH 44106
  • Phone: (216) 231-8900
  • Ratings: 4.6 (599 reviews) Excellent
  • Website : Glidden House
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant lodging in a 1910 mansion with free Wi-Fi & breakfast, plus a haute Italian restaurant.

About this hotel

In a mansion dating from 1910, this elegant hotel is a 5-minute walk from the Cleveland Botanical Garden and a 7-minute walk from the Cleveland Museum of Art.Plush rooms feature free Wi-Fi, work desks and flat-screen TVs; vintage-inspired suites add separate living rooms and kitchenettes.Parking is free, as is European-style breakfast served in a sunroom or a period-style lounge. Other amenities include a gazebo and a patio, and a carriage house features a high-end restaurant with Northern Italian fare. There’s also a business center, and event space is available.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to the Cleveland Museum of Art and the Cleveland Botanical Garden
  • 10 min walk to nearest transit
  • Guests mentioned “museums” 38 times
  • Guests praised the grounds and the architecture
  • Guests praised the nightlife
  • Guests praised the period-style bar

Feedback From Real Customers

Alexandra Leathers

The area was very nice and quiet and secluded Upon entering the Glidden House, we were mesmerized by the decor and furnishings We were welcomed warmly

Our New Years Eve was amazing thanks to Tony the bartender and the rest of the great staff Lots of attractions and restaurants nearby so our trip made great memories The rooms in this hotel are beautifully kept up and inviting Definitely would return for another couple nights!

Tony Loret de Mola

Had the pleasure of staying at this gem while visiting Cleveland It was a wonderful experience Rooms were comfortable

The staff was great Breakfast the next day was terrific and the person that cooked the breakfast was also the overall director She was delightful! It was just her third week at Glidden She’s a wonderful example of someone who takes pride in what they do and in meeting the needs of her customers

Bas Debbink

Wanted to go to the Rock and Hall Hall of Fame on the way back from Detroit (by car) and decided on the Glidden House to spend the night I am glad I did as it’s a wonderful place in the middle of the University Campus with lots of food choices within walking distance and only a 10 minute drive to the R&RHoF The rooms were very comfy, if a bit noisy due to the creaking floors (upstairs neighbors), but the suite was very roomy and the microwave and fridge were very welcome

Breakfast was fairly standard but tasty All the staff were very pleasant and helpful This seems to be a popular place for conferences and weddings also, and for good reason

Featured Options


3. Hampton Inn & Suites Cleveland-Mentor (3-star hotel)

About this hotel

Set off Highway 2, this modern hotel is 3.2 miles from Headlands Beach State Park on Lake Erie, and 5.3 miles from the James A. Garfield National Historic Site.The casual rooms have free Wi-Fi, flat-screen TVs with HD channels, work desks and coffeemakers. Some suites add minifridges, microwaves and whirlpool tubs.In addition to free hot breakfast or weekday breakfast bags to go, amenities include an indoor pool, fitness/business centers, laundry facilities and free parking.

Things You Need to Know

  • The rooms have TVs
  • 8 min drive to Headlands Beach State Park
  • Guests liked the friendly service
  • Guests mentioned refrigerators 11 times
  • Guests mentioned hot tubs 10 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Brenda Symmonds

This place is very good for a business traveler The staff have been great to me since I started my interim assignment at the end of March Even when I was sick and not feeling well they offered to bring down bottled water and snacks to me

Hot breakfast is very good as well They also offer grab and go sacks which I have taken advantage of for a quick bite to eat during my day at work Kudos to Jessica and her team for greeting people with a smile!!!

Jack Harris

Love this place Always a cordial greeting The rooms are clean and smell good

Lots of parking and especially nice landscaping Breakfasts are pretty standard Hampton Inn with 2 differences – some nice high-quality extras, and the owners are, most mornings, there to greet the guests and assure that everything was good Recommend enthusiastically

Todd Dickens

Nice clean rooms and night staff was polite The day staff left room to be desired, unfortunately both the pool and spa area were too cold to enjoy Breakfast was minimal and staff gave us weird looks when we took our food back to the room

Finally the shower head wasn’t functional due to calcification, which detracted from my wife’s and I’s enjoyment of the in room hot tub

4. InterContinental Cleveland, an IHG Hotel (4-star hotel)

About this hotel

Adjacent to the Cleveland Clinic, this upscale hotel is less than a mile from the Cleveland Museum of Art and 5 miles from the Rock and Roll Hall of Fame.Refined rooms feature flat-screen TVs, work desks, and tea and coffeemaking facilities. Wi-Fi is available (fee). Upgraded rooms grant access to a private lounge serving breakfast, evening cocktails and snacks. Suites add separate living areas with pull-out sofas.Amenities include a cafe, and a sleek restaurant and bar serving international cuisine. There’s also a fitness room.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 5 min drive to the Cleveland Museum of Art
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the friendly service
  • Guests praised the sleek restaurant
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

A.J Bower

If you are having procedures at Cleveland Clinic this is the perfect place to stay They have valet along with the hotel Leave your car and you are withing walking distance of everything in the main campus as well as dr offices

The staff here are phenomenal The lounge area is nice Everyone has been so helpful with all my needs as well Did not encounter anyone rude this stay either

5. Holiday Inn Cleveland-Mayfield, an IHG Hotel (3-star hotel)

About this hotel

This standard hotel off I-271 is a 6-minute walk from the North Chagrin Reservation and a 17.6-mile drive from downtown Cleveland.The traditional rooms come with flat-screen TVs and desks, plus premium cable channels, ironing boards and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas and dining tables.Amenities include an on-site Italian restaurant, indoor/outdoor pools, sauna and fitness center, as well as free parking.

Things You Need to Know

  • 8 min drive to North Chagrin Reservation
  • Guests praised the friendly service
  • Guests praised the clean rooms but some complained about the kitchenettes
  • Guests praised the restaurant
  • Guests mentioned microwaves 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ken J.

At the time of this writing the hotel is pretty new The staff are great Everyone was very kind, hospitable and professional

The rooms were clean, well appointed and up to date The problems I noted gave the impression of poor maintenance but I think it’s a case of poor workmanship by the builders I assume this isn’t the fault of the operators and definitely not the staff I hope they can keep up with the maintenance or get the problems corrected by the builders

E Sullivan

Let me start out by saying the staff could not have been more kind or helpful during our stay The hotel itself is under a Major renovation that is noted on the website as being completed in April, we stayed in June The pool area looks like something out of a horror movie and is closed

The business center, which was one of the reasons we booked the hotel is unavailable One of the two elevators is working and the other had cones and caution tape around it The floors of the main area and hallways are covered in plastic All of this to say Holiday Inn should not be charging full price right now The worst part is my husband completed a survey about the stay to which the company replied “I want to start by apologizing that the accommodations were not at the standard they should be at We are in the finishing stages of our property enhancements so we hope you’ll give us another chance down the road once everything is completed “ 1 )We will not be staying again based on the companies response and 2 ) I think anyone who stayed during the renovations should be compensated accordingly for the lack of amenities they paid for and any inconveniences they encountered

6. Homestead House Bed & Breakfast

About this hotel

Dating back to 1884, this Victorian-style bed-and-breakfast is 3.2 miles from Kirtland Temple, 8.3 miles from Holden Arboretum and 12.3 miles from Mentor Marsh State Nature Preserve.Traditionally furnished rooms feature high-speed Internet and TVs. Some contain whirlpool tubs, fireplaces, 4-poster beds, claw-foot baths and/or full kitchens.Amenities include complimentary breakfast and a gingerbread-style porch.

Things You Need to Know

  • The rooms have refrigerators and microwaves
  • 8 min drive to the Kirtland Temple
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Akeia Long

Dee’s hospitality made my stay at the B&B nothing short of delightfulA part of my travel plans included spending time with family and friends while in town in celebration of my birthday I shared with Dee some of the other reasons why the visit was really important and special to me and she only added to the love that I received during my stay

Hands down, staying at the B&B was a highlight of a very special visit HOMEPS Please be sure to delight your palate with one of Dee’s AMAZING chef selections!

Annette Stacy

To start with the incredible hospitality, and down home country vibe that the owner Dee so well conveyed to all the guests How in the world did we miss this gorgeous place coming to Ohio so often?? absolutely beautiful historic Victorian on a quite unassuming street, directly off the main street of the adorable village of Willoughby Our room was very clean! Dee the owner was trained in culinary arts in Paris and you will indulge in the extravagance of her training,and a variety of cuisine each and every breakfast

I felt like a queen 👑 lying in an the bed made in EnglandWe will be back next year See you soon Dee!!!

Fay Oliver

Absolutely loved our stay! We spent a week at The Homestead House B $ B! Our room was very comfortable & clean! Breakfast ~ omg ~ so good! If you love gourmet food ~ this is the place to stay! Dee feed us an amazing breakfast every morning, always something different, excellent decaf coffee (not bitter), wide variety of teas, and many breakfast’s included a yummy dessert! Thanks Dee for making our stay so wonderful!

7. Courtyard by Marriott Cleveland University Circle (3-star hotel)

About this hotel

This modern hotel is an 8-minute walk from the Cleveland Institute of Art and a 12-minute walk from the Cleveland Museum of Natural History.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor terrace. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and an exercise room.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Contemporary Art Cleveland and the Severance Hall, Cleveland
  • 6 min walk to nearest transit
  • Guests praised the friendly service
  • Guests mentioned “museums” 11 times
  • Guests mentioned “Bistro” 15 times
  • Guests praised the bar

Feedback From Real Customers

Frank Georgetti

Excellent experience Rooms were clean Staff was exceptional

While all were outstanding, Katoya, Victoria and Tyler stood out A large group of us were in town for a family wedding, andthe staff was amazing in helping us coordinate all out changing needs Ron got us to our destinations on time and we appreciated having the shuttle service available He is a great ambassador!This is a convenient location for getting to Little Italy

Berky 1118

The service was superb and I would give more stars than 5 if I couldAfter an entire day of traveling, delays on all 3 legs of my trip, arriving to the hotel around 3 am, I was greeted by a wonderful man who quickly got me checked in I only had about 2 1/2 hours to sleep and the room was clean and inviting and I zonked out in minutes

I felt comfortable on entry Then I left to go to the Cleveland Clinic with a ride over there by the happiest, nicest man I WILL definitely stay there again!

Allen Reinecke

Conveniently situated around the corner from the hospital, with a shuttle bus service at your beck-and-call, which will take you to the hospital and back, or to restaurants within 2 miles, except on SundaysVery friendly and helpful staff, who are well used to recovering patients and their needsValet parking works seamlessly via a text message system, but is pricey at $21 per day (mid-2022)

Shame the pool is gone to enlarge the gym! 😢Breakfast is a small on-site Starbucks cafe and not free, but there’s a real Starbucks next door and several fast food and restaurant businesses within easy walking distance for lunch and dinnerBeautiful area with parks and museums

8. Residence Inn by Marriott Cleveland Mentor (3-star hotel)

About this hotel

This unpretentious, all-suite extended-stay hotel is 5 miles from the Fairport Marine Museum and Lighthouse, and 4 miles from both Headlands Beach State Park and fishing piers in Veterans Memorial Park.Informal suites offer free Wi-Fi, flat-screen TVs, and sitting areas with pull-out sofas, as well as kitchens with microwaves and coffeemakers. Some have fireplaces.Complimentary perks include breakfast and parking. Other amenities consist of an exercise room, a seasonal outdoor pool and coin-operated laundry facilities, plus a convenience store, a basketball court and a hot tub. There are also 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Headlands Beach State Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “suites” 13 times
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers


Very nice rooms with privacy Respectful staff aswell as very good food All the provided amenities worked just fine, and all staff were friendly

A staff member even played a quick game of basketball with me, which I thought was going the extra mile Definitely costly, but the price is worth the great service and provided amenities If I need a hotel anytime soon the Residence Inn is where I’ll be staying

Camille Jensen

This one of the nicest, cleanest and prettiest Residence Inn hotels we have ever stayed in We’ve been all across the country and stayed in several over the past few weeks and many through the years This was very well kept and clean

It was just so pleasant The grounds were beautiful and the breakfast yummy Thank you for a great experience I slept well 🥰

ShawntéAshley Lewis

We all appreciated the stay at this property! Rooms were a 8 1/2 out of 10, breakfast and breakfast attendant, and House/Room Attendants were superb… front desk staff; especially the AGM Mark were a pleasure and pleasant! Overall we were totally satisfied throughout our visitThank you Residents Inn Cleveland Mentor!🙏🏾

9. Courtyard by Marriott Cleveland Willoughby (3-star hotel)

About this hotel

This modern hotel is 7 miles from Lake Metroparks Farmpark and 8.8 miles from the Holden Arboretum.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool, a whirlpool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests praised the rooms, which have microwaves
  • 7 min drive to Squire’s Castle
  • Guests praised the friendly service
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jerry B

The service at this hotel is an embarrassment They charge you for a Marriott and barely give you Motel 6 service Could not get any clean towels on top of not getting your room cleaned

That might be OK if you were afforded a discount which you are not not Absolute absolute bad experience would not recommend this hotel to anyone!!!

10. The Tudor Arms Hotel Cleveland – a DoubleTree by Hilton (3-star hotel)

About this hotel

Set in a historic Gothic Revival building near the Cleveland Clinic hospital, this hotel is 1 mile from the Cleveland Museum of Art and 6 miles from the Rock and Roll Hall of Fame.Rooms offer contemporary decor with hardwood floors and custom-designed beds and furnishings, plus flat-screen TVs and free Wi-Fi. Suites feature separate living rooms.A casual Mediterranean restaurant offers lunch and dinner, and there’s a breakfast buffet (fee) and a lounge bar. Other amenities include a gym, a business center and a free cookie upon check-in, and 12,000 sq ft of event space includes a Tudor-style ballroom. Parking is available for a fee.

Things You Need to Know

  • Walking distance to the Severance Hall, Cleveland and the Cleveland Museum of Art
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the unclean bathrooms
  • 9 min walk to nearest transit
  • Guests praised the service, which has a concierge
  • Guests mentioned architecture 16 times
  • Guests liked “chocolate chip cookies”, mentioned 11 times in reviews

Feedback From Real Customers

Mari Webb

I highly recommend anyone visiting Cleveland to stay here! From the moment we walked in we felt very welcomed and taken care of These people understand Customer Service In a world that has forgotten what that is, Tudor Arms Hotel is a wonderful reminder on how it can be done right! From the front desk to the shuttle driver, restaurant workers, cleaning service – all were very kind and went out of their way to be of service to us

I was there with my daughter who was having surgery at the Cleveland Clinic This place was so accommodating, kind and helpful to us Their rooms were clean, big and very comfortable Their restaurant was good in both food and service I want to give a huge shout out to Alyssa from the front desk who was so helpful and very intuitive in all that she does Every hotel should have an Alyssa!! We have follow-up appointments at the clinic and there is no doubt in our mind where we will be staying

Christa K

Lovely, interesting, and beautiful! I am truly enjoying Hilton’s Tapestry collection and this one did not disappoint! Staff was amazingly friendly and helpful Rooms were very clean and well put together My only complaint, which is minimal is that we had a corner room and one of our windows did not have a heave drape so in the morning sunlight was hitting us directly in the face

Room 1004

Lynn Gehrke

I love staying in historic hotels – meaning buildings with a history They have an ambiance that newly built hotels do not have Tudor Arms was no disappointment! Restoration to the building was done keeping a lot of the old ambiance alive

The staff was friendly and the rooms were spacious and clean and the price was reasonable for the amenities provided

11. Hilton Garden Inn Cleveland East/Mayfield Village (3-star hotel)

About this hotel

Within 2 miles of several major corporate offices, this contemporary hotel is less than 21 miles from downtown Cleveland.Flat-screen TVs with premium cable channels, minifridges, microwaves, and free WiFi are offered in each room, as well as polished decor and custom-designed beds. Suites add pull-out sofas.There’s a lounge and a 24/7 pantry, in addition to a cooked-to-order breakfast (fee) and on-site American restaurant. Other amenities include a heated indoor pool, whirlpool and fitness center, plus free parking, multiple meeting rooms and a business center.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to North Chagrin Reservation
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests praised the on-site restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Lynnette Akiki

We stayed for two nights and the first night was perfect The Hotel is beautiful and the staff was very friendly Our room and beds were also top notch

We had checked out then decided later to stay another night and that’s when it went down hill One of the the bed frames in the new room was broken and made a horrible noise all night, the refrigerator also clagged loudly all night long The mattress was awful, the vent fan in the bathroom didn’t work, the mirror was broken on the closet and our key cards quit working We were exhausted from a very long day and let the staff know in the morning, but they didn’t seem very concerned We had also hoped to have a nice drink at the hotel bar that Friday night but was told they weren’t opening because they didn’t have enough help We will be in in the area twice a month We will be giving the Holiday Inn next door instead

Patricia “Patti” Bigelow

I found this Hilton Garden Inn a disgrace, and nothing like the other Hilton properties I have stayed at In my opinion, Hilton Corporate should rescue this property ASAP from the disgraceful franchisee Upon checking in to the hotel, the front desk could not call up my husband’s Hilton honors number, even though we stayed here twice before

They set up a reservation without his honors number, even though I had no trouble setting one up with his number Staff was not friendly The hotel was not as nice as before, and no longer offers complimentary coffee, tea, or water in the lobby The desk clerk said he cancelled the duplicate reservation, and a hotel supervisor gave us extra points and free breakfast for the check-in troubles After we returned to Wisconsin, I discovered the hotel charged me for a late cancellation I tried contacting the hotel, but they don’t answer their phone I called Hilton Corporate to ask why I was charged a late cancellation on one of my credit cards, and for the same night I paid for it on another credit card Corporate discovered the hotel set up a new Hilton honors account under my husband’s name without informing us and without his consent The points and our charges were under this new honors account Corporate moved the points and charges to my husband’s honor account he has had for 15 years They are still working on trying to refund the duplicate charge I cannot trust doing business with this hotel I recommend you avoid this place like the plague

Klay Fennema

Staff was amazing, and extremely friendly and professional, however the rooms not so much I was there for work, not leisure and I am not looking for luxury by any means, but when there is food crumbs all over the carpets, leftover clothes behind the nightstand, dust, nasty mold in the A/C register and dried urine/hair on the toilet then that is completely inexcusable I understand and don’t mind an out-dated hotel, especially when it’s reasonably priced, but to have to feel absolutely disgusted to even shower, walk on the carpet bare footed, or sleep in the bed without wiping everything down with a Lysol wipe? Come on

I expected A LOT better from a Hilton

12. Hyatt Place Cleveland/Lyndhurst/Legacy Village (3-star hotel)

About this hotel

Adjacent to the upmarket Legacy Village shopping center, this polished, modern hotel is 2 miles from I-271 and 7 miles from the Cleveland Museum of Art.The unfussy, contemporary rooms have free Wi-Fi, flat-screen TVs, and lounge areas with pull-out sofas, in addition to tea and coffeemakers, minifridges, and wet bars. Airy 1-bedroom suites add separate living rooms and extra TVs.Freebies include parking. There’s a casual all-day restaurant, a chic cafe/bar and a 24/7 exercise room, as well as a heated indoor pool.

Things You Need to Know

  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the casual restaurant
  • Some guests complained about the bathrooms
  • Guests mentioned “shopping malls” 12 times
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers


The only good thing I have to say is that the rooms are very nice as were the views However they charged an extra 4 nights and when we called to try and get it sorted the woman who answered the phone could not have cared less We offered to bring the bills we received so she could see the difference and errors and her reply was “if it will make you feel better”

Feel better? Its to get credited back the extra charges and show you the discrepancy between the credit card and hotel bills! Also, in a two week stay, the room was half cleaned once I asked several times for it to be cleaned but they only did it when I caught them in the hall And then they didn’t get to the bathroom and just did the room Several of the nights there were loud parties and the walls and floors seem to be paper thin for sound Will never stay there again when travelling to Cleveland

Ann Brenner

Do not choose this hotel for your wedding block The problems that me and my family experienced will speak for themselves!1 The lock on my room stopped working on check out day so it took HOURS for a maintenance person to come fix the door to get our stuff out (this was the day after my wedding and we had planned to have family over)2

No one to check out guests (my family waited for 30 minutes and the online check out was not working either)3 One of my family members attempted to check in on Saturday at 3pm and they were not able to let her into her room until after the wedding The wedding was at 5pm and she had to get ready in someone else’s room4 Took them over 30 minutes to check me in and when I finally got to my room, it was the wrong one This caused me to be late to MY OWN wedding rehearsal5 Attempted to charge me double and when I corrected them, I was given attitude6 No luggage cart in sight all weekend7 Many of my guests were not given their complimentary hotel bags8 I was specifically told that the bar would be open on Friday and Saturday Like the luggage cart, no bartender in sight all weekend9 I asked and confirmed twice that there would be turnover service Saturday morning on two of the rooms I booked I guess fresh sheets and towels are asking for too much because neither rooms were cleaned for Saturday evening

Walter Jones

I didn’t stay at this particular one, however I did call this particular one to see if they had room availability for a particularly difficult to navigate situation (C19 pos, government travel, getting kicked out of my current hotel due to lack of availability) and while they didn’t have availability, their representative “Sunny” absolutely lived up to her name and stayed on the phone with me until I was taken care of fully She was honestly the first person to listen to my situation and not immediately try to shoo me away, and she did an excellent job helping me out and getting me sorted at a different Hyatt locationIf she’s coming up for review for a raise, 10/10 just do it 🙂

13. Best Western Plus Mentor Ohio (3-star hotel)

About this hotel

Off Interstate 90, this quaint hotel is a 12-minute walk from James A. Garfield National Historic Site and 8 miles from Headlands Beach State Park.The relaxed rooms provide free WiFi, flat-screen TVs, safes and minifridges, plus tea and coffeemakers. Suites add living areas and microwaves; some feature pull-out sofas. Upgraded suites offer whirlpool tubs; 1 has a 4-poster bed.Complimentary perks include a hot breakfast buffet and parking. There’s also a cozy restaurant with a pub, as well as a porch, an outdoor pool and a 24-hour fitness center.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 12 min walk to the James A. Garfield National Historic Site
  • One of the few hotels in the area with room service
  • Guests praised the cozy restaurant
  • Guests mentioned “dogs” 12 times
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers


The rate was reasonable and the room was pretty clean, big, and spacious I can’t thank the staff enough for the wonderful job they did

And accommodating even though I had an early check out due to an early bird flight they offered to get my son and I breakfast Great, friendly service Super clean room and soft beds Highly recommend Will stay here again Better experience than many Hampton inn hotel

John Nenninger

Best Hotel In Mentor Ohio areaAll the amenities of a large hotel and the comfy-feel of a bed and breakfast However this is not a large hotel (that’s a plus+), nor does it lack the privacy that we sometimes endure at a B&B

Amenities include a restaurant and separate/bar lounge The lounge serves the complete restaurant menu, and a very nice menu that is! It appears that it is a go-to place for the locals–a real compliment for a hotel-restaurantOther amenities include an outdoor swimming pool, and a friendly and helpful staffThe staff–from the GM, to the front desk, to the room attendants, and breakfast staff, all seem to love their jobs

Elizabeth McKnight

The Bistro is delicious, the rooms were clean and in decent repair The only detractors were the breakfast was so/so (which surprised me due to how nice everything else was) and that the pool is outdoors right by the outdoor seating for the Bistro so it didn’t feel very family friendly Overall loved the venue and the staff there were very friendly!

14. Steele Mansion Inn & Gathering Hub (3-star hotel)

About this hotel

Surrounded by lush gardens, this genteel inn set in a restored 19th-century mansion off Highway 20 is a 7-minute walk from Lake Erie College and 3 miles from Fairport Harbor Lakefront Park.The 16 refined, individually themed rooms offer free Wi-Fi and flat-screens. Some have minifridges, wet bars and/or lounges, as well as whirlpool tubs, garden views and/or kitchenettes.Parking is free. Breakfast is served in a sophisticated dining room for a fee. There are 5 polished living and event spaces, including a library with vintage decor. An outdoor area features a relaxed terrace. Meals are available at an extra cost.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 6 min drive to Beaty Landing
  • Guests praised the service, which has a concierge
  • Guests praised the breakfast
  • The hotel has a boutique store and a game room
  • Guests praised the bar

Feedback From Real Customers

Cherise Paul

We had our wedding here and it was truly amazingly beautiful! Everything was perfect! This place truly is a hidden gem The entire place is a time capsule in the Victorian era Wonderful staff and food! Couldn’t have picked a better place to have our intimate wedding at

We will be back every year for our anniversary and are looking forward to our next stay Thank you again for everything you guys did!

Michelle Landis

If you are remotely thinking of booking at the Steele Mansiondo it! It will not disappoint

The bed was so incredibly comfortable w/ 9 pillows The towels were super super soft and everything smelled so fresh Antiques and great attention to detail at every turn This property is seriously the cleanest place I have ever styed All these antiques and not a speck of dust anywhere I still need to find out what they use to clean those huge mirrors with You will love your stay!!

Kylie Kuhlman

I cannot recommend staying here enough — if you’re considering it, come here! We stayed two nights in the George Steele suit; it was spotlessly clean, the bed was more comfortable than the one we have at home, and the attention to detail in the decor was fantasticMary made us feel right at home — she made us cocktails as we came in, she gave us a list of local restaurants for dinner, and she was incredibly easy to talk to and clearly loves her jobThe family that purchased the mansion did so after it lay open to the elements for 10 years – it is so clear that restoring the mansion was about their love for community and history rather than profit

The mansion itself is fantastic, and they leave the rooms that nobody is staying in open to the other guests, so you can peek into other suits, which I really appreciated It was incredibly clean and since it didn’t smell at all like dust it felt more like you were living in Little Women than you were visiting a historic house that you couldn’t touch anything It was a great place to stay and we hope to visit again another time

15. Holiday Inn Express & Suites Painesville – Concord, an IHG Hotel (2-star hotel)

About this hotel

Set by commercial plazas a mile from I-90, this laid-back hotel is 6 miles from the lush Holden Arboretum, 3 miles from Little Mountain Country Club golf course and 13 miles from the seasonal water park, Pioneer Waterland & Dry Fun Park.Streamlined rooms feature free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities, as well as minifridges and microwaves. Some have interconnecting rooms and/or sitting areas. Upgraded rooms add living areas with sofabeds.Breakfast and parking are complimentary. Other amenities include a heated indoor pool and a gym.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 8 min drive to Girdled Road Reservation
  • Guests praised the friendly service
  • Guests liked “a pillow”, mentioned 10 times in reviews
  • The fitness center has free weights
  • Guests praised the indoor pool

Feedback From Real Customers

Elizabeth Morrison

I stayed one night here on my way home from a trip to New England Everything was just fine Friendly and easy check-in

Clean and comfortable room Comfortable bed Convenient location for interstate and for dinner and gasIn the evening, I could hear other guests in the hall coming and going, but all was quiet in the sleeping hoursAs an older woman traveling alone, I felt completely safe in the hotel and walking to a nearby restaurant for dinnerI didn’t eat the hotel breakfast, but it looked like the typical offerings

James Wilson

From the time we walked into the door it was a great experience Young man working the front desk was friendly and pleasant Room was exceptionally clean and I slept like a baby!!! Morning staff was just as friendly, even showed the young lady working a the beautiful moon that was full and orange

Breakfast was hot and delicious Will be back again

Tom C

Newer motel approximately 30-40 minutes from downtown Cleveland Excellent rooms as you would expect from a newer motel We stayed 3 nights and saved quite a bit when compared to similar motels in downtown Cleveland

Only glitch was no hot foods our first morning due to supply issues 2nd & 3rd days the breakfast was varied and tasted good

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