5 star hotels in Wilmette, IL

1. Hilton Orrington/Evanston (4-star hotel)

  • Address: 1710 Orrington Ave, Evanston, IL 60201
  • Phone: (847) 866-8700
  • Ratings: 4.0 (1137 reviews) Very good Eco-certified
  • Website : Hilton Orrington/Evanston
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Downtown hotel offering upscale rooms & suites, plus event spaces, a cafe/bar & a fitness center.

About this hotel

This upscale hotel in downtown Evanston is a 4-minute walk from Northwestern University and 4.6 miles to the Illinois Holocaust Museum & Education Center.All rooms offer contemporary decor and custom-designed beds, plus desks, flat-screen TVs and WiFi. Suites add sitting areas.Amenities include a contemporary lounge and a cafe and bar (offering breakfast for a surcharge), plus a 24/7 fitness center. Facilities include a business center and over 18,000 sq ft of meeting space.

Things You Need to Know

  • Some guests complained about the unclean, small rooms and others disliked the furniture
  • Some guests disliked the unclean bathrooms
  • 8 min drive to Bahá’í House of Worship
  • Guests mentioned “Ballroom” 13 times
  • The hotel has a nightclub and a game room
  • Guests liked the contemporary bar

Feedback From Real Customers

Thư Phạm

Room is much better than I thought it would be (although I don’t have the good view to look outside), but the bed is comfy and the bathroom has plenty space (it makes a big flush sound though so I think other room can here it) The transportation is very close to the hotel so it’s very convenient The road is quite calm and quiet, and there are many restaurants nearby to check out

Anne Komac

I once spent the night in a hammock in a Central American jungle during a civil war & that was more pleasant than my stay at the Hilton Orrington in EvanstonRoom 1: We arrived at the Hilton Orrington in the evening and were given a room on the lower floor I asked if one was available on a higher floor and they said no

So we checked into our lower floor room There were blood stains on the bedspread, the hinge was ripped off the closet door, the room reeked of cigarette smoke, and the armchair was filthy and looked as though someone had vomited on it So the next morning we went down to the front desk, told them of the problems, and were given a room on an upper floorRoom 2: The carpet was covered in stains, the air conditioning didn’t work & there were wasps in the room We asked about having the air conditioning fixed and were told that many of the air conditioning units in the hotel didn’t work and that they would put in a work order with maintenance I asked for a fan, but they said they didn’t have any I would like to note that it was 98° outside during our stay and 78° in our room So I killed the wasps, tried to ignore the carpet stains & we suffered through the heat that night Went out for the day, got home at mid-afternoon The air conditioning had not been fixed Went down to the front desk and requested a new roomRoom 3: The very surly man at the front desk gave us a new room but we refused to move until we saw it It was 80° in that room & the air conditioning didn’t work Went back to the front desk and asked for a different roomRoom 4: Smaller than the other rooms, with stained carpet and a postage stamp size bathroom, but no flying/stinging insects & the air conditioning worked However, when we woke up the next morning the bathtub was filled with tiny spiders Fortunately, they were easily washed down the drain with the shower headOverall the staff at the front desk (with the exception of Brittany & Andy, who were lovely) were apathetic, disinterested, unhelpful &, in the case of the thin man with the beard at the front desk, overtly hostile I had assumed that the Hilton brand represented quality, but in regard to the Hilton Orrington, this is clearly not the case

Hamid Charkhkar

Be aware if you are booking a room with a king size bed, you may sleep on a double bed! Although my online reservation clearly stated Room with a king bed, i was told by staff that my room has a “smaller size king bed” (!!) and if i want a full king, i need to upgrade The bed only had 1 night stand and was super small I just didn’t like the fact that my wife and i were lied to and staff/hotel only cared about charging extra for sth i had already booked! Stay away from this hotel!

2. Embassy Suites by Hilton Chicago O’Hare Rosemont (3-star hotel)

About this hotel

Across the street from the Donald E. Stephens Convention Center, this informal all-suite hotel in an Arts & Crafts style building is 2 miles from Chicago-O’Hare International Airport.Relaxed 1-bedroom suites have Wi-Fi access (fee) and flat-screen TVs, as well as separate living areas with pull-out sofas and kitchenettes. Upgraded quarters add conference tables.Freebies include an airport shuttle and cooked-to-order breakfast, as well as regular evening socials. There’s also an indoor pool, a fitness room, and a bar that serves light meals, plus a convenience store, a 24-hour business center & meeting rooms.

Things You Need to Know

  • 14 min drive to the Ned Brown Forest Preserve
  • Guests liked the large rooms but some thought they were outdated
  • Some guests complained about the unclean bathrooms
  • Guests mentioned the service is professional
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 40 times
  • Guests liked the fitness center

Feedback From Real Customers

Lindsay Kovar

I rarely write 3-star reviews but I thought this might be good for anyone with families to readHere are things that we didn’t like about this hotel:1 The living room is very noisy and bright

I have 2 teenagers, and we thought the pull out couch would make a good place for one of them to sleep to give them some space It did not work out well They have glass panels in the hotel room doors, which was pretty, but it let in all the hallway light You could also hear everything from the outside They were very busy during our stay and they lounge area was noisy into the middle of the night We could hear this despite being on the 5th floor2 The staff was mostly nice but not always helpful My son got sick while visiting He unfortunately did not make it to the bathroom in time We cleaned this up ourselves because it was out son and we didn’t want to make the cleaning service do it However we didn’t want to keep the towels with vomit in the room I put it in a plastic bag and took it to the front desk for laundry and the lady looked at me like I was crazy I also had to twice ask for beddingThings we did like about the hotel1 The complimentary drinks was a nice touch and appreciated Unfortunately it does get pretty packed during that time so you may not have a place to sit2 The location is perfect Close to other hotels, conventions and the train station is within a 5 minute walk

jennifer Smith

You get breakfast for each day you stay you get two drinks between 5:00 and 6:30 each day u stayHallways and elevators were way too hot Elevators need at least one fan or two felt like you were going to have a heat strokeRoom was decent I like the setup

Nice size tvs the shower could have been deeper water pressure could have been harderEven though we were by the airport didn’t really hear it unless you were standing outside so that was a plus didn’t get a chance to get in the pool but the area we were in was pretty good restaurants down the road Casino shopping $33 parking but it’s well worth it because you can get in and out without them charging you each time you leaveFirst day of breakfast eggs sausage French toast make your own omelette oatmeal regular toast muffins bagels and cerealSecond day eggs sausage pancakes make your own omelette regular toast muffins bagels cereal oatmealI do recommend this place and I will stay again🙂

3. Hyatt Regency O’Hare Chicago (4-star hotel)

About this hotel

Connected to the Donald E. Stephens Convention Center by a bridge, this contemporary hotel is 1.6 miles from O’Hare International Airport.Understated rooms offer free WiFi, 37-inch flat-screens and coffeemakers, in addition to recliners, desks and minibars. Some rooms have balconies/patios and/or access to a lounge with free breakfast and evening snacks. Suites add living rooms with dining tables.Freebies include a 24/7 airport shuttle and use of the 24/7 gym. There’s a slick bar, a classic restaurant for American cuisine, and a coffee shop, as well as a business center and 66 meeting rooms. Yoga classes and parking are offered for a fee.

Things You Need to Know

  • Guests liked the clean rooms, which have refrigerators
  • 14 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests liked the classic restaurant
  • Guests mentioned “Ballroom” 32 times
  • Guests liked the views
  • Guests liked the nightlife

Feedback From Real Customers

Simon Powell

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay This web site will compare countless booking websites and normally will have prices much cheaper compared to others! Thank me later! This hotel is one of the most well known in this area

I have been coming here for a very long time If you decide to stay here you will love it I’m sure!The rooms are clean and the elevator is fun to ride Wonderful place with great architecture and plenty of parking You can use the sky bridge to get to the parking garage and even the near by hotels and Donald’s Stevenson Convenient Center


Stayed recently for a conference Good stay overall Comfortable and clean rooms

Housekeepers do a WONDERFUL job and were friendly Elevators get backed up because 2 of the 4 didn’t work the whole weekDecent food options in the hotel but limited options in walking distance – all high priced tourist traps $20 breakfast buffet is steep but not surprising for the area (good omelets!) Front desk staff are helpful and friendly You could do worse if needing to stay right next to O’Hare, but if you’re here for the “City” of Chicago, I’d look elsewhere

Mickey Cain

We had a wonderful experience As soon as you walked through the doors you knew you wasn’t in Kansas anymore (joking) the rooms are all very nice and clean and great accommodations Every day the maid came and made our beds in the mornings and made sure we had clean towels

Everything was also clean in the lobby’s and elevators We visited for the anime central and had an absolute blast We definitely will be back next year Thank you for having us and give us a wonderful experience

4. Renaissance Chicago North Shore Hotel (4-star hotel)

About this hotel

This sophisticated hotel and conference facility is 3.4 miles from the Chicago Botanic Garden, and 6.7 miles from the Illinois Holocaust Museum and Education Center.Upscale rooms come with Wi-Fi, flat-screen TVs with premium channels, and coffeemakers. Suites add living areas with fold-out couches, and club level rooms offer free breakfast and snacks. Room service is available.Free Wi-Fi is offered in the lobby. There’s a casual Italian restaurant and bar, plus a high-end steakhouse. Other amenities include an indoor pool and whirlpool, a game room and a fitness center, plus a business center and 22,000 sq ft of conference space.

Things You Need to Know

  • 6 min drive to the Skokie Lagoons
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes but others praised the beds
  • Some guests complained about the bathrooms
  • Guests mentioned lobbies 60 times
  • Guests praised the architecture
  • Guests praised the fitness center
  • Guests liked the nightlife

Feedback From Real Customers

Cassius Wright

Standout staff Accommodating and truly kind Rooms were fine, although both rooms I stayed in had issues with shower temp and water pressure, and multiple common areas like the bar and restaurant were under renovation

They did their best Overall this is an outstanding property under renovation to keep up the standard of service you expect from their brand A great place to stay The attached Ruth’s Chris Steakhouse is a game changer

minghao liu

I’ve been to at least 10 Renaissance hotels around the world, and this is easily the worst Renaissance hotel I’ve lived at The service was terrible There was no hairdryer when we checked in, and when I tried to call the front desk, nobody answered, so I had to come to the reception

Also, they weren’t able to provide any slippersThe buildings are quite old, and due to renovation, only half the amenities are open Sound insulation is terrible We were hearing constant door slamming and children screaming, despite us staying in a CORNER ROOM! We got woken up before 7AM on both days we stayed there The shower has very low water pressure, and it takes half an hour to do a “quick” shower There’s also no access control for the elevators, which means non hotel guests can get to any floor they want Fortunately, this neighborhood is relatively safe, so this won’t pose too much of a security riskThe only upside is the price We booked two nights for $135/night, after taxes and fees, which is a good deal for the Chicago area around the memorial weekend However, with the problems mentioned above, this hotel isn’t worth the price

Laura Thompson

CATALYTIC CONVERTER THEFT: We stayed here for a wedding and the room was very nice and clean However, our car, parked in the hotel lot had its catalytic converter stolen overnight Unfortunately, there are no cameras on the parking lots so the police couldn’t do anything

The GM returned my voicemail and did comp our room which was very appreciated (but not much to offset the cost of a new catalytic converter) The theft of catalytic converters is not unique to this hotel, but its proximity to 94 definitely makes it a target I personally feel like putting in cameras is an important step the hotel should take A Marriott should provide some level of security I’m a student and this financial loss is not easily absorbed Just be aware!

5. Renaissance Chicago Glenview Suites Hotel (3-star hotel)

About this hotel

Adjacent to a retail park, this relaxed all-suite hotel is 3 miles from Interstate 294, 4 miles from the Kohl Children’s Museum and 10 miles from the Chicago Botanic Garden.Streamlined suites provide separate living rooms, flat-screen TVs and Wi-Fi, in addition to microwaves, minifridges and wet bars. Family suites can sleep up to 5 guests. Upgraded suites have access to a private lounge.Amenities include a casual restaurant/bar, a Starbucks cafe, and a patio with fire pits, as well as an indoor pool, a gym and a coin-operated laundry. There’s also event space. Breakfast and parking are available.

Things You Need to Know

  • 6 min drive to River Trail Nature Center
  • Guests mentioned the service is friendly
  • Some guests complained about the bathrooms
  • Guests praised the lobby
  • The fitness center has weight machines
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Brittany Neri

Nastiest hotel we’ve stayed at in a while Had to switch rooms and still was gross Hotel is in disrepair

Lobby is nice to lure you in Pool has an expired health inspection certificate by over a year and the women at the lobby did not seem to carewalk past the lobby and the smell of rotting flesh permeates They told me it was the garbage can but the smell is still here 5 days later They had a puddle of pee left in the elevator until we complained and they wiped it up but did not use a cleaner so it still smelt like pee Husband had to do repairs in the room doors for us to feel comfortable No organization to the room Mirror in the dark hallway with no light, no counter space in bathroom, awkward showers with no space to put your shampoo ect I have absolutely no idea how people are giving this place 5 stars! Such a shame This hotel has good bones but needs a total remodel

Clifford Virador

Great Experience The lobby Is Amazing, Very Pleasant, & Very Spacious The Customer Service & Guest Service Were Very Helpful and Very Knowledgeable

The Hotel lobby Was Very Spacious and Very Beautiful With It’s Many Trees Amazing Place To Have Father’s Day Breakfast I Highly Recommend Renaissance Hotel Glenview Because Customer Service Is Simply Amazing Thank You Very Much

JJ Chowdhury

Great experience! Loved the lobby and the aesthetics! Felt acknowledged by staff and was very professional! Jan was very helpful I would say their customer service was great! Our room was clean and had alot of natural lighting, it was also very spacious and loved the layout! I would definitely recommend this to my friends and family and everyone here!

6. Hilton Garden Inn Chicago North Shore/Evanston (3-star hotel)

About this hotel

An 8-minute walk to Northwestern University, this contemporary hotel is a 0.6 miles from the beach on Lake Michigan.All rooms and suites offer upscale decor and custom-designed beds, plus 32-inch flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi. Suites add separate living areas and pull-out sofas.Continental and cooked-to-order breakfasts are available (fee), and there’s an on-site restaurant serving American cuisine, as well as an unassuming bar and a 24/7 convenience store. There’s also a fitness center and the indoor pool. Additional amenities include 3 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • 7 min drive to Bahá’í House of Worship
  • One of the few hotels in the area with room service
  • Guests praised the on-site restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Elise Simmons

I stayed here fromDec5to present In that time I was able to observe the staff, cleaning, etc

There are so many people I am grateful to This is a top rate hotel! The people at the front desk are amazing In particular I want to mention Olivia who went out of her way to make me feel welcome during my very long stay She is the paragon of competence and professionalism And yet she always had time to give my dog extra attention and care The hotel is quiet and very well run The black out curtains , the pool and other amenities were much appreciated! I was here for a long stay due to the unfortunate flooding of my home I felt welcomed as a new guest each day I wish I could mention in name each person, from cleansing staff to so many others but there is not enough room for me to do so This is a wonderful and well run hotel

Jose Martinez

I stayed recently for a weekend Check in was quick and easy Front desk staff was always friendly and would greet you if possible

The only reason I’m giving this location 3 stars is for the cleanliness of the bathroom A lot of Hair in the shower Under the toilet seat there was brown marking which seemed like excrement Sink didn’t seem like it was clean

Deep Chatterjee

Good place to stay for a short trip Rooms are spacious, at least mine was I didn’t get to check out their pool or gym etc, but I heard other guests saying that it’s good

Breakfast is not included, and there is no complimentary bottled water But it’s conveniently located to cafés and restaurants Parking is around $20 a night in a parking garage adjacent to the hotel Also you can go see the lake if you walk 10-15 mins

7. Sheraton Chicago Northbrook Hotel (4-star hotel)

About this hotel

This straightforward hotel on Chicago’s North Shore is 5 miles from Chicago Botanical Gardens and 9 miles from Northwestern University.Casual rooms have free Wi-Fi and flat-screen TVs, plus work desks. Suites add separate living areas, while club-level rooms provide access to a lounge with continental breakfast, all-day snacks and evening appetizers. Room service is available.Amenities include a restaurant and a cocktail bar, as well as a 24/7 fitness center and a heated indoor pool. There’s also a 24-hour business center and 2,500 sq ft of meeting space. Parking is free.

Things You Need to Know

  • 7 min drive to the Kohl Children’s Museum
  • Guests praised the friendly service, which has a concierge
  • Some guests complained about the kitchenettes but others praised the beds
  • Guests liked the restaurant
  • Guests mentioned “a pillow” 10 times
  • Guests mentioned refrigerators 16 times

Feedback From Real Customers

Elizabeth Gerena

Great location for shopping and dining The room was spacious except for shower which was narrow I forgot to request for a fridge and microwave

Which I got by without it Bed was clean and comfortable I also liked it was pet friendly I just wished some people gave courtesy to pick up after their pets Maybe they can post doggy bags in front of the building Overall I enjoyed my stay

Rosalinda Perez

If I could give it a zero I would I planned a getaway for my husband and I The room is spacious and comfortable but smells like mold or pee

They say on website they have 24hr room serviceNo roomservice at allThe TV has 1 free movie channel just showtime The rest of channels are basic cable with commercials No Streaming available from your phone or laptopThey have pay preview for $1999 a movie They are showing pretty women okay its 2022 not 1990s for $1999I know it sound ridiculous but they say this place is 5 starsI could have gone to Hampton suites or one of those for the price u pay her at $285 a night u think u will be able to get food delivered to room and watch a movie and get comfyThe only other superior thing going on in this hotel is u can bring your dog You are gonna need it

Chanel Hamer

I stayed at Sheraton Chicago Northbrook Hotel, for my birthday (3/4 -3/8), I had a lovely time, even when I locked myself out of my room (more than once) I was given extra rooms keys with a smile The staff were very friendly and accommodating, the GM went out of his way to make me feel welcome Only negative is that I wish there was a refrigerator and microwave in the room

other that that I have highly recommend Sheraton Chicago Northbrook Hotel

8. Courtyard by Marriott Chicago Highland Park/Northbrook (3-star hotel)

About this hotel

This modern hotel off the Skokie Highway is a 15-minute walk from the Chicago Botanic Garden and a 2.2-mile drive from golf at the Lake Shore Country Club on Lake Michigan.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites add separate living areas with pull-out sofas.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. There’s also a business center and 2 meeting rooms. Other amenities include an indoor pool and an exercise room, plus a free local shuttle and parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to the Chicago Botanic Garden
  • Guests praised the friendly service
  • Guests mentioned lobbies 20 times
  • Guests mentioned pools 18 times
  • Guests liked the bar

Feedback From Real Customers

Anz Whitney

Every single light in my room could only be turned on at MAXIMUM BRIGHTNESS It was not even possible to use the bathroom in the middle of the night without fully turning on this bright white light (see photo), which made it rather difficult to get back to sleep afterward I shared a double room with a family member, and there was no way to turn on a small light to work or read without waking her up – even the “reading lights” next to the beds were this same bright, undimmable white

The room was otherwise pleasant, the staff are just lovely (really exceedingly friendly and helpful, would give them six stars if I could – they partially opened the lobby coffee bar early for a handful of guests who came down before their official 7 AM opening time), and the courtyard is beautiful, but the lighting issue is just such a huge problem for a hotel room (after all, the point is ultimately to _sleep_ there)

Said Abushamleh

I saw an unrecognized transaction from them I called them, the hotel rep told me it is an internet fee Well, I was told that the internet is free at the check-in

My Expedia booking also shows that the internet is free as well When I mentioned this issue to the hotel rep, she refused to refund this hidden fee, and when I told the hotel rep over the phone that I am going to post a low star review about this, she seemed careless and she said yes go ahead and post a bad review on us!!!

9. DoubleTree by Hilton Hotel Chicago – North Shore Conference Center (3-star hotel)

About this hotel

This contemporary hotel in a North Shore business district is 4 minutes’ drive from Interstate 94 and a CTA ‘L’ station with downtown Chicago access.All rooms offer modern decor and custom-designed beds, plus flat-screen TVs, free WiFi and minifridges. Suites add living areas and wet bars.An upscale restaurant specializing in steak and seafood serves all-day meals. There’s also an indoor/outdoor pool and fitness center. Additional amenities include 22,000 sq. ft. of meeting space, with a rooftop ballroom and a business center, plus a free shuttle to the ‘L’ station.

Things You Need to Know

  • 5 min drive to the Illinois Holocaust Museum and Education Center
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the air conditioning and the kitchenettes
  • Some guests disliked the bathrooms
  • Guests mentioned “shopping malls” 35 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Claudine Hicks

My husband and I came into town for his 40-year High School reunion It was a great experience!After a long drive and exhaustion, I called the hotel to see if we would be able to check in early Maria was the sweetest and told us we could

That set the tone for the perfect stayThe rest of the staff was very friendly Beautiful hotel and cleanTo it off everything was within walking distanceWe had a wonderful stay and will be back

Vinh Le

Despite the other reviews, I went anyway and to find that people there are really nice especially Maria Just a hello and we had a great conversation about life, great customer service The hotel may need some upgrades but don’t we all; I think we should stop judging and just focus on the positive sides of thing and just enjoy it

Cause if you are able to be at a Doubletree Hilton during this pandemic time, pat yourself on the back and just go enjoy! ❤️ For me the highlight was meeting another like minded person and connecting while enjoying the Pool that indoor outdoor pool as you can see in my pictures is def amazing Go live it up and Thank you Hilton for a relaxed time much needed

Eric Bell

Service was pretty good but the nightly fee they charge for what amounts to tips for housekeeping was kind of cheap If the housekeeping is good I’ll tip accordingly, but don’t fail to disclose this when I book it then I find out when I get there that it’s mandatory Overall pretty good hotel, nice and clean, but I didn’t get a chance to visit the attached restaurant and the shuttle service isn’t very reliable as I had to hail a few ubers

10. The Glen Club (3-star hotel)

  • Address: 2901 W Lake Ave, Glenview, IL 60026
  • Phone: (847) 724-7272
  • Ratings: 4.5 (533 reviews) Excellent
  • Website : The Glen Club
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward lodging with an 18-hole golf course, plus free breakfast, Wi-Fi & parking.

About this hotel

Steps from the Glen Town Center shopping mall, this upscale hotel on an 18-hole golf course is also 7.3 miles from the Chicago Botanic Garden.Airy rooms have flat-screen TVs, free Wi-Fi and coffeemakers; some have golf course views. Upgraded rooms feature balconies, while suites add whirlpool tubs and minifridges.Free perks include continental breakfast, parking and access to an off-site fitness center. The relaxed club house offers a lounge bar and restaurant, which serves American cuisine. Golf packages are available.

Things You Need to Know

  • The rooms have kitchenettes
  • Guests praised the bathrooms
  • 8 min walk to the Kohl Children’s Museum
  • Guests praised the service
  • Guests praised the restaurant
  • Guests liked “Patio”, mentioned 11 times in reviews
  • Guests praised the breakfast

Feedback From Real Customers

Old Sal

Just had lunch there with my daughter, grandchildren and wife outside in one of the bubbles For those of you who don’t know about the bubble, it’s an outdoor dining climate controlled bubble that fits eight people Six would be more comfortable tho

Each bubble has an electric space heater and electric wood fireplace Temperature inside was great Outdoor temperature was 39 degrees Food service is offered We had crab cakes, burgers, chicken fingers and chocolate fondue All were very tasty and hot The service was attentive and friendly This is a great concept offered during the pandemic Cheers

Jolly Thomas

The igloo was nice and warm; a nice experience to sit outdoors in afternoon sun in a Chicago cold winter dayThe wait staff was amazingThe food especially the rack of lamb was delicious It was good quantities for price , note food is served family style

11. Hotel Zachary, Chicago, a Tribute Portfolio Hotel (4-star hotel)

About this hotel

A 4-minute walk from both an El station and the famous Wrigley Field baseball park, this chic boutique hotel in the vibrant Lakeview neighborhood is 2 miles from concerts at the Riviera Theatre.Bright, contemporary rooms with floor-to-ceiling windows feature free Wi-Fi and flat-screen TVs, plus views of the baseball park or the neighborhood. Suites add pull-out couches. Some have balconies. Kids stay at no charge with an adult. Room service is offered.A 24/7 fitness center is on-site. A fashionable bar has an all-day menu. Parking is available for a fee, as is breakfast served in a warmly decorated dining room.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 1 min walk to Wrigley Field
  • One of the few hotels in the area with 24-hr room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 20 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Phillip Prescher

The main benefit of this hotel is the location, but otherwise the amenities are lacking Several amenities listed on the website are no longer being offered (like the “connect your own device”) There was also a huge issue with the billing where the hotel several times assured me the correct card would be charged but yet it was still incorrect

This took a couple of back and forth phone calls to solve a week laterRoom itself was fine minus a few reddish stains on the bathroom wall and towels

Susan Nicholson

Great room, great service!We went for a short visit over the July 4th weekend and expected chaos We were pleasantly surprised with the level of service, the quality of the room and even the meals in the restaurantWe can’t wait to stay again!

Alexis Wekenmann

Very disappointed by the “customer service” here They operate with no compassion or humanity and only care about their bottom line We have been to the various bars and restaurants affiliated with the hotel and have always had mediocre service

I mainly want to highlight two very bad guest relations moments with this hotel:- Prior to booking our hotel block for our wedding my dad wanted to give us a pre wedding gift trying out the hotel When he called to make a reservation they refused to give him a room or let him pay for our room- Fast forward two years later after celebrating our wedding at hotel Zachary and having a room block, we wanted to relive our fun memories from the year prior We were so excited to stay at the hotel, we booked our room in August the year prior Unfortunately I got COVID and could no longer make the booking I tried to call to change my reservation and had it cancelled immediately and was told the manager would call me back They never did call, so I called back Lucky me for the director of operations answered Unlucky me, the director of operations cares more for his number than his guests You would think there would be a human running a hospitality serviced hotel, but instead I got a soulless robot that kept saying “I cannot adjust the room pricing because it is based off dynamic pricing” He gave no room to accommodate us given the circumstances, and it made me incredibly sad because we loved our wedding day the previous year** Our wedding weekend 6/5/21 was great We worked with a lovely human, Daniel Lewellin, that went above and beyond to help us Unfortunately no longer works at the hotel, and sadly I think he took all the guest service and hospitality with him when he leftWe are very sad to say we will no longer be patrons of any of Hotel Zachary’s business

12. Embassy Suites by Hilton Chicago North Shore Deerfield (3-star hotel)

About this hotel

Set 5 miles from the Chicago Botanic Garden, this understated all-suite hotel is 14 miles from O’Hare International Airport and 16 miles from Hurricane Harbor Water Park.The 1- or 2-bedroom suites include free Wi-Fi, flat-screens and minifridges, plus microwaves and coffeemakers. All feature dining tables and living areas with pull-out sofas. Some add conference tables.Free perks include breakfast and an evening reception with light appetizers and drinks. There’s also a bar/restaurant and an indoor pool, plus a 24/7 fitness center and a coin-operated laundry. Other amenities include a business center and meeting space. Parking is available.

Things You Need to Know

  • Guests liked the large rooms, which have TVs
  • 11 min drive to Par-King Skill Golf
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests liked the restaurant
  • Guests mentioned “omelettes” 34 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Andrea Egan

I would have given 5 stars for room, but I must be honest about some finishes in the bathroom A little tired, but overall, such a pleasant stay and worth the extra to stay The evening reception was laid back and had a terrific bartender

The other bartender in the restaurant was also fantastic, giving us a tip in a local Chicago style pizza place The breakfast was superb, and the made to order omelettes along with the service everywhere were unmatched! Great job in staffing and keeping up with the needs of your customers

Abdul Riaz

I was pretty excited to see a quiet place It has amazing indoor view I enjoyed breakfast: it has various options

Staff was friendly Erving time snack was a good option Little issue with room and restroom plumbing but overall I have a great leisure trip with my family It was quite and adequate during night time Elevator has secure operating option I recommend it for family and friends

Crystal Vang

Nice hotel and good location Quiet area, and friendly staff Family friendly hotel, free breakfast omelet made to order, free drinks during happy hour! Pool is okay, but can be busy, which makes it difficult to swim or play, wish it was bigger for such a large hotel! Walls are thin in the suites, living area, no door sweeper, and you can hear basically anyone walking by the hall

Overall good experience and for the deal we received it was great Spacious living space and bedroom (2 queen beds, two TV, a couch and desk/chair and single swivel sofa chair, wet bar sink and microwave/fridge/coffee keurig, plenty of drawers for clothes)

13. Loews Chicago O’Hare Hotel (4-star hotel)

  • Address: 5300 N River Rd, Rosemont, IL 60018
  • Phone: (847) 544-5300
  • Ratings: 4.5 (3587 reviews) Excellent Eco-certified
  • Website : Loews Chicago O’Hare Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished quarters, some with city views, in a luxury property offering dining, a gastropub & a gym.

About this hotel

Across the street from Catherine Chevalier Woods, this luxury airport hotel is 3 miles from O’Hare Airport and 17 miles from downtown Chicago.The polished rooms offer flat-screen TVs, Keurig coffeemakers and free Wi-Fi. Upgraded rooms come with city views. Suites feature living areas, kitchenettes, fireplaces and/or saunas. Room service is offered 24/7. Kids stay at no charge with a parent.Amenities consist of 3 restaurants, including 1 with a gastropub, as well as a market and a 24/7 gym. An airport shuttle is offered. Breakfast and parking are available, and pets are welcome, all for a fee. There’s a revolving art gallery.

Things You Need to Know

  • Guests praised the large, updated rooms and the beds
  • 16 min drive to the Ned Brown Forest Preserve
  • Guests praised the professional, friendly service
  • Guests mentioned “outlet stores” 52 times
  • Guests liked the architecture
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Theresa Stentiford

Check in was fast super friendly person the room extra clean and beautiful The bathroom was over sized different sort of sink just don’t turn it on full speed but the shower is wonderful Beds comfortable but small extra soft pillows

We got the shuttle to airport in the morning runs every 15 minutes on time There are 3 restaurants on or around property They are all kind of high end in price but good food We ate at there personal restaurant and enjoyed our meal Will definitely use this hotel again for future travels Also parking in in a garage so cars not left out on lot

Jiri Tvrdik

Everything was exceptional except that the phone system in the rooms continues to be a mystery with me It would be helpful to have some directions in using itThe rooms have everything I need, even a very comfortable chair with foot rest

Room service was great, food excellent and and hot The bed was like sleeping on a cloudI will continue coming to Loews when traveling through Chicago because of the high quality It’s an exceptional home away from home

Spencer Ray

If you are coming to the Rosemont area, this is simply the nicest hotel The rooms were updated, comfortable, and large The toilet paper and bathtub size could be improved in the 1 bedroom suite

However the shower and water pressure left nothing to be desired for a hotel The bedding was the most comfortable I’ve used in the areaThe service was second to none I was here for a busy convention and there also happened to be 2 weddings that weekend at the hotel At no point did I feel Loews was short staffed or made any service concessions as others have The text service was wonderful and every single staff member I interacted with in person or via phone brought a very high level of professionalism and enthusiasm They should sincerely receive commendations for their hard work and effortI did not like the parking garage if it is busy you might be parking on the high floors, I wish I utilized the valetI only wish it was closer to the convention center I’ll be staying at Loews for all future events at Donald However, utilizing a shuttle for hourly service or we would be a great value add service for a busy convention

14. Residence Inn by Marriott Chicago Wilmette/Skokie (3-star hotel)

About this hotel

This unpretentious, all-suite extended-stay hotel is a mile from the Illinois Holocaust Museum & Education Center, 5 miles from Skokie Northshore Sculpture Park and 7 miles from the Leaning Tower of Niles.Ranging from studios to 1- and 2-bedroom suites, the laid-back quarters offer complimentary Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens, and tea and coffeemaking facilities.Freebies include a breakfast buffet, parking, and regular evening socials with snacks and drinks. Other amenities include a 24-hour gym, an indoor pool and a convenience shop, plus meeting space and a patio with a BBQ grill.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 3 min drive to the Illinois Holocaust Museum and Education Center
  • Guests praised the friendly service
  • Guests liked “suites”, mentioned 11 times in reviews
  • Guests praised the breakfast
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

christian Romero

This is a great placeRooms are not the newest but it’s more than enough And well worth the priceI don’t like hotel breakfast, for me those are never good and this is the sameBesides that, staff was great and we’re sling making sure I had all I needed

I’ll happily come back when I’m in town

Laura Meyers

I don’t do many hotel ratings, but we really liked this hotel The room was perfect for us, the service was kind and responsive, the location worked great for our plans, the pool was enjoyable, and the breakfast was great for a complimentary breakfast So, I would recommend this hotel for sure and we will be staying there again

Laura Slade

There was a bit of a problem with our room reservation but was quickly solved by Jim Thanks JimHotel was clean from one end to the other

Great toiletries and sundries in roomOur room had a full kitchen and my father’s room had a handicapped bathroomThere were TV’s in living area and roomsPool area was nice and perfect for kidsFantastic workout roomConveniently locatedBreakfast was complimentary Scrambled eggs, sausage (pork and turkey) Breakfast sandwiches, oj, apple juice and cranberry juice Milk Cereal, oatmeal, muffins, scones and fruit Yogurt and hard boiled eggsThe staff kept the food full and hotComplimentary coffee and tea 24/7Nice front desk peopleDefinitely would recommendFree parking!

15. The Guesthouse Hotel (4-star hotel)

  • Address: 4872 N Clark St, Chicago, IL 60640
  • Phone: (773) 564-9568
  • Ratings: 4.8 (311 reviews) Excellent
  • Website : The Guesthouse Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 10:00 AM
  • Quick Summary: Upscale boutique option with modern apartments featuring private outdoor spaces & granite kitchens.

About this hotel

In the historic Andersonville neighborhood, this brick condo building-turned-boutique hotel is in the historic Andersonville neighborhood, 1 mile from Lake Michigan’s shore and 0.6 miles from an El train station (it’s a 22-minute ride to The Loop in Downtown).The modern 1-, 2- and 3-bedroom suites feature granite kitchens, private balconies or patios with gas grills, and washer/dryers. Each unit is equipped with such high-tech amenities as flat-screen TVs and free WiFi. Some have gas fireplaces and soaking tubs. Penthouse suites have a private rooftop deck with skyline views.Guests get use of a business center and fitness room.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • Guests praised the bathrooms
  • 7 min drive to Wrigley Field
  • Guests praised the service
  • Guests mentioned balconies 11 times
  • Guests praised the bar

Feedback From Real Customers

Richard Dawson

We had an exceptional experience at the Guesthouse, I think we’ve found the hotel we will return to when staying in Chicago The rooms are large, well appointed, and very homey We were very comfortable during our stay

Footsteps do travel through the floors, so if you are light sleeper, be warned, you may want to get a top floorThe neighborhood is very safe and only a short drive from downtown If you want to be in the heart of Chicago this hotel is obviously not for you, but if you are looking for a clean, comfortable, and spacious hotel that is just outside of downtown, then this is a great option Actually, the rooms here are enormous compared to most hotels in the downtown area, making this a great option for family groups

Sam Brickfield

The Guesthouse was an exceptional stay for my family We were in town for my brother’s wedding and I have an 8 month old infant The Guesthouse was incredibly accommodating

They had so much of the baby stuff that we needed so we didn’t have to bring it, and the room was perfect for a small family to use as a home base during a busy wedding weekend I’d absolutely stay here again

thomas flegler

Other than the friendly staff there are no positive aspects to note The hotel (room #302) was dirty with grime on tables, bathrooms, and floors The linens are cheap and heavily scented with a sticky feel from way too much fabric softener

The beds and couch were lumpy, cheap, squeaky and uncomfortable The locks on the bathroom doors were broken The carpets were visibly soiled The TV was ridiculously small and unusable The furniture is heavily distressed with scratches, worn fabric, etc High noise level in the area and not cheap Will never stay here again

16. Graduate Evanston (4-star hotel)

  • Address: 1625 Hinman Ave, Evanston, IL 60201
  • Phone: (847) 475-3300
  • Ratings: 4.3 (321 reviews) Very good
  • Website : Graduate Evanston
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Charming, vintage-style quarters, some with lake views, in an elegant hotel offering dining.

About this hotel

Set on a tree-lined avenue, this elegant hotel is a 6-minute walk from both Northwestern University, and Clark Street Beach on Lake Michigan. It’s 5 miles from Interstate 94.Charming rooms with a vintage vibe have Wi-Fi, flat-screen TVs and minifridges. Upgraded rooms offer sitting areas, fireplaces and/or lake views. Suites provide separate living rooms. One room recreates the master bedroom from the movie “Home Alone”.There’s a warmly decorated bar/restaurant with a wood-paneled ceiling. Valet parking is available.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • Guests praised the bathrooms
  • 8 min drive to Bahá’í House of Worship
  • 11 min walk to nearest train station
  • Guests liked the service
  • Guests praised the architecture

Feedback From Real Customers

Jeremy Robinson

Beautiful room, warm and welcoming staff, and a historical building given new life It’s a magical spot I loved the welcome we got, multiple staff members helping us check in and giving tips and recommendations

The building is gorgeous I am not a fan of the musky woodsy scent they are curating in the lobby but I trust their process otherwise Our room was clean, cozy, and even has a partial view of the lakeThe restaurant on site was great! The food is fresh and hearty and the staff was so friendly and helpful I wish it was easier to get food to your room from the hotel! The pigs in a blanket and bacon mac were a great way to wind down a long dayThe bar to the left of the entrance had the most welcoming bartender who made me a delicious bourbon drink with a bit of a light finish I’d gladly drink again The bar space is the attached photo!Thanks for the wonderful welcome! We are excited to be here the next few days


My boyfriend and I had a lovely stay here! The hotel is clean and provides a great history behind its location, and the staff is incredibly friendly The rooms are clean and comfortable, and the hotel key cards are actually made to look like famous NU alumni student ID’sOur stay was special because of the bartender, Tara

She made excellent conversation and was extremely accommodating when my partner and I came in right when the bar closed Her kindness made our night and elevated our experience here

Ken Mann

Really poor customer service ruins an otherwise interesting hotel that’s loaded with charmThe joy of staying in a place that’s not a cookie cutter chain A place with a wonderful personality

The staff is warm and courteous with no canned speeches What a pleasure talking a real peopleThere’s a refrigerator in the room and your 1 and 1/2 blocks from a Whole Foods marketSince there’s only one elevator and it’s very slow, I suggest booking a floor you can walk to

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