13 Best 5 star hotels in Winnetka, IL (2022)

Nathan Beraha

The pandemic cutbacks have really made this place inferior to what the Marriott standard used to be We certainly can get by without daily maid service, however there was one tiny bar of soap for two nights for two people We had to move it back-and-forth between the shower and the bathroom

There’s in room coffee to make in the morning, but only enough for one out of two morningsBoth TVs were unplugged, and it took us a few minutes to figure out that we had to plug them in to get them to workThere was a clock radio, but the buttons to reset the time to the correct time only worked for minutes, but not for the hours I guess everyone travels with a cell phone, so the clock in the hotel is now superfluousThe computers were down when we checked in, and they had to take a photo copy of my drivers license and credit card Of course, they said they would shred it once it was entered, but in this day and age, businesses are not supposed to leave that information visible to employees at any timeWe called the front desk to ask for an hour delay at checkout time, but we still had someone knocking at our door half an hour before the promised checkout time to clean the roomThere is a morning coffee bar downstairs, but on a Sunday morning when it was busy, I had to ask for the cream containers to be refilled There were no stirring sticks, but I snuck a spoon from the buffet next-doorWe did have a lovely well presented buffet breakfast for a large groupThe room was clean, and almost everything else was in working order, although the shower drained extraordinarily slowly The room was clean, and everything seemed relatively new and freshHopefully as pandemic fueled staffing shortages improve, they will be able to undo some of the cuts that they’ve been forced to make

Michael Pinto

My wife and I had a night away and stayed here, close to our homeNice and clean hotel and roomSince my in-laws booked us the room as a surprise, they booked it through hotels

com instead of Bonvoy direct They were nice enough to honor my Gold Elite status and the amenities that are associated Very nice of themNice hotel, nice staff, and an a around solid property I will definitely stay here again for a local hotel

Mike Lurie

I will give you the good, and the not so good I hesitate to call it bad, because it really wasn’t terrible, but worth notingFirst, the good

Hotel staff were AMAZING! They were so friendly and helpful From the front desk staff to the breakfast staff to the bar staff – they could not be nicer With every interaction I felt like familyThe room was very spacious and very clean Every room is a suite, so there is a separate bedroom that can be closed from the remainder of the roomThe price was amazing, I wold have expected to pay much moreNow for the not so good I was there in early July, and it was hot outside However, the A/C in the hotel was on overdrive It was so cold in the hotel lobby, bar, and eating area you almost needed a coat or sweatshirt In fact I did see several older folks bundled up because it was so darn coldSame with my room When I first opened the door, I was surprised at how cold it was I had to turn off the A/C to get the room up to a manageable temperatureAnd while the room was super clean, you could tell it is in need of updating The bathroom was great, but not very bright And the sink drained very slowly Also, the hot water faucet would leak when the cold water was turned on, making a sizeable puddle on the counter All of these are easily fixed if they were to spend some time making regular updatesI am still providing 4 stars because the good far outweighs the not-so-good Will definitely stay there again, as it is close to highways and friends and family when I travel to Chicago