5 star hotels in Winter Haven, FL
1. Hampton Inn Bartow (2-star hotel)
- Address: 205 Old Bartow Eagle Lake Rd, Bartow, FL 33830
- Phone: (863) 535-5007
- Ratings: 4.5 (650 reviews) Excellent Eco-certified
- Website : Hampton Inn Bartow
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Unfussy rooms in a relaxed hotel offering an outdoor pool & a gym, plus complimentary breakfast.
About this hotel
In a commercial area off US Highway 98, this unfussy hotel is 1 mile from the Polk County History Center, 2 miles from Bartow Golf Course and 3 miles from Mary Holland Park.Understated rooms with an airy vibe provide free Wi-Fi and flat-screen TVs, as well as desks, microwaves, minifridges and coffeemakers.Hot breakfast, hot drinks and parking are complimentary. There’s also a 24/7 convenience store, a gym and an outdoor pool.
Things You Need to Know
- Guests praised the kitchenettes
- Guests praised the rooms, which have coffee makers
- 4 min drive to the Polk County Historical Museum
- Guests praised the service
- Guests liked the outdoor pool
Feedback From Real Customers
Jona Wilson
We spent 10 days in his area but only 2 nights at this hotel I wish we had spent the entire stay here The room was nicer and cleaner than the 2 other places we stayed and one of those places was a Disney resort
The service here was better and the staff was friendlier The price is as ten times Mrs better than either of the other places They were also very understanding of my disabled grandson If you are ever in this area I highly recommend this hotel
Jodi Walker
The hotel is nicely decorated I love the pull-out shelves and drawers Cleanliness is very important to me, and the room was very clean
The breakfast was very nice with a good selection The hotel staff is very helpfulThis hotel is dog friendly There is a $75 fee When I made the reservation and checked-in I planned on picking up my new puppy the day I checked-out I was asked to get him that night instead I was so happy to know that I was able to stay, and not have to find another place The front desk staff was very helpful when I checked in When I informed another front desk clerk of the addition of my puppy to the reservation, she was able to handle this efficiently
AMART4151
Rooms were extremely humid and smelled like moisture Shower head and air vent in bathroom did not work, and the sink was clogged I was thankful we only had to stay there one night
We paid $215 for a night at a place that is essentially a motel room with decent breakfast I wish I had chosen a different placeHowever, kitchen staff was very friendly and made us feel welcome
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2. Oak Hammock Resort
- Address: 3500 Canal Rd, Lake Wales, FL 33898
- Phone: (863) 866-9447
- Ratings: 4.9 (94 reviews) Excellent
- Website : Oak Hammock Resort
About this hotel
3500 Canal Rd, Lake Wales, FL 33898(863) 866-9447
Things You Need to Know
- Guests praised the bathrooms
- 15 min drive to Allen David Broussard Catfish Creek Preserve State Park
- Guests praised the service
- Guests mentioned game rooms 12 times
Feedback From Real Customers
Katie Heck
Very nice location on the lake, but the sites (at least where we were) were a little too close together for my comfort Our neighbors had a bonfire going about 4-5 feet from the back of our camper, and our kids were up until about 11 listening to them carrying on That could obviously be hit or miss depending on who you’re next to
The owners were very nice and responsive to texts, delivering firewood on request ($8/bundle with nice fire rings)
Katie Muldoon
We were lucky enough to find Oak Hammock while researching places to stay near Legoland! Our entire family of six (including two small children) loved the quiet, peaceful vibes The owners were attentive and very welcoming The cabin was very clean and the shower had GREAT water pressure
Our family will definitely be back with our boat for a longer stay and a tour around the lake! Thank you to the Oak Hammock staff for making us feel so at home!
Joseph Cain
We just completed our 3rd stay @ oak Hammock Resort and its still awesome but now they’ve made even more upgrades! I just cannot say enough about the Owners, this location and everything about this Resort Truly a hidden treasure If you want nature, a Lake, peaceful atmosphere and clean cabins with all the amenities, give Oak Hammock a stay! You’ll be back too! ♥️
3. Kokomo Villa #239357 6 Bedrooms 4.5 Bathrooms Villa
- Address: 2749 Kokomo Loop, Haines City, FL 33844
- Ratings: 4.1 (7 reviews) Very good
- Website : Kokomo Villa #239357 6 Bedrooms 4.5 Bathrooms Villa
About this hotel
2749 Kokomo Loop, Haines City, FL 33844
Things You Need to Know
- 10 min drive to Lake Eva Community Park
- One of the few hotels in the area with a 24-hr front desk
Feedback From Real Customers
Teri Thomas
The accommodations were a bit outdated The downstairs master bedroom had exposed nails where the carpet met the tile I was charged $183 to replace four stained blankets, a bit hefty, but hopefully the money is used to help spruce the room up a bit and fix the exposed nails
The TVs were super small in the upstairs bedrooms but most people don’t watch a lot of TV on vacation anyway
4. Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel (2-star hotel)
- Address: 2953 Ridge Way, Lake Wales, FL 33859
- Phone: (863) 949-4800
- Ratings: 4.4 (568 reviews) Very good Eco-certified
- Website : Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed lodging offering free Wi-Fi, breakfast & parking, plus a fitness room & an outdoor pool.
About this hotel
Off Highway 27, this low-key hotel is 5 miles from LEGOLAND Florida and 6 miles from Lake Summit.Warm, casual rooms feature free Wi-Fi, flat-screen TVs, DVD players and desks, as well as microwaves, minifridges and coffeemakers. Suites add dining tables, and separate living areas with pull-out sofas.Free perks include breakfast and parking. There’s an outdoor pool and a 24-hour fitness room, as well as a business center and meeting space.
Things You Need to Know
- Guests praised the clean rooms, which have TVs
- Guests praised the beds
- 13 min drive to Spook Hill
- Guests praised the friendly service
- One of the few hotels in the area with a restaurant
- The fitness center has free weights and treadmills
- Guests liked the outdoor pool
Feedback From Real Customers
Sunkissed Floridian
I love this hotel ! I’ve been wanting to stay for years glad I did ! I loved it so much I stayed again Breakfast is good Cinnamon rolls are the best thing they serve
I also like the biscuits and sausage They play spectrum bay news 9 here at breakfast (my personal favorite news channel ) Lego mini figures here in lobby Room was clean Ants in room but they don’t bite, although I’d prefer if not there coffee available in room Lady at breakfast was nice Helped our blind friend who was coincidentally was staying here too Overall a great stay and I wanna go back Love the IHG hotels Able too bring my dog and cat Pool was clean but we did not use microwave worked well in my room I used to warm up my meatball marinara sub from subway luggage carts available
Sheena Bergeron
Stayed here over the weekend visiting Pepa Pig Theme Park and glad I chose to stay here! We left the baby’s playpen at home accidentally, the hotel provided a very nice crib & mattress for free! The property check in to check out was so smooth The hotel is clean, beds are super comfortable, pool is open until 11 pm, free parking, mall next door and lots of food options close by The staff members were all very kind
We will definitely stay here again!
K O
We reserved 3 rooms for a nearby event, one room for myself and two rooms for my friends I was not told until I showed up that all 3 rooms for 2 nights had to be paid upfront and only by credit card!! We were going to pay for two of the rooms with cash from funds raised for the school trip The bill totaled more than $1200, so you can imagine my shock in having to put the whole thing on my credit card
In addition, my friends, who arrived at the hotel before me, could not check into the rooms I reserved for them until I arrived The worst part was that I was not informed of any of this until I arrived at the property, despite having the reservation for more than a month Housekeeping also was not provided during our 2 night stay, even though rooms cost $180 a night The hotel was nicely decorated, though hard to find, but these problems kind of ruined our experience We spoke to the front desk about it, but that was a waste of time
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5. Best Western Auburndale Inn & Suites (3-star hotel)
- Address: 1008 US-92, Auburndale, FL 33823
- Phone: (863) 551-3400
- Ratings: 4.0 (748 reviews) Very good
- Website : Best Western Auburndale Inn & Suites
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Unassuming hotel with a gym & pool, plus freebies including WiFi, breakfast & parking.
About this hotel
This straightforward hotel is 2 miles from the Auburndale City Beach, 2.1 miles from the Lake Myrtle Sports Park and 12 miles from Legoland Florida.Unassuming rooms and suites come with free WiFi, microwaves and minifridges; some have wet bars.Hot breakfast and parking are complimentary. Amenities include an exercise room, an outdoor pool and meeting spaces.
Things You Need to Know
- The unassuming rooms have coffee makers and microwaves
- 8 min drive to Marshall Hampton Reserve
- Guests praised the friendly service
- One of the few hotels in the area with a fitness center
- Guests praised the outdoor pool
- Guests praised the bar
Feedback From Real Customers
Delores Lisle
* To start withwe are 75 yrs old my husband is a 100% disabled Vietnam Vet
We have used this Best Western numerous times before and have been very satisfiedthis time 06/17 thru 06/20 was absolutely horrible! I had made our reservation a month ahead of time but was not told of renovations that were going to be happening My husband has heart problems and Parkinsons so I have to do all the driving After driving in 90+ heat for 6 hours we were looking forward to getting to the hotel and taking a nap We were assigned a room in a hall and next door to rooms that were being worked on All we could hear was hammers beating and loud drills so forget taking a nap The elevator we went up on we actually thought was a service elevator because it had quilts hanging on walls and was full of dust from sheet rock When we stepped out of the elevator we had to walk on plastic and be careful not to trip on extension cords all over the hall We came to Auburndale Florida because we have had 7 deaths in our family in the last two years and because of Covid have not been able to come down to be with the family Finally we got to come for a Memorial service and needed some quiet time after a very emotional day but what did we find hammering and drilling and loud talking In our bathroom when you stepped in the bathtub it felt like it was not attached to the floor it had a cracking noise and would give under your feetwe were afraid to use it The pressure in the toilet was hardly enough to flush * After paying $550 for a 3 night stay (using our points) we will never use this or any Best Western again and we told all of our relatives not to recommend this hotel to anyone else that needed a place to stay
Betty M Thompson
The rate for this hotel stay was too high for just an “ok” room There is nothing exceptional about this place It is clean, but everything is outdated
Housekeeping does an excellent job but the place still looks shabby For what I paid, I expected a better looking place The “bathfitter” tub made crackling noises which was disturbing A constant banging noise (like thumping) kept me awake for hours A chaise lounge in the room was comfortable but leather seat had lots of tears and bare spots I put a towel over it before sitting Careless management I do not plan to stay here again
Michelle Fencerilla
Awful experience and not sure how this hotel had actually pretty great reviews on Expedia makes me think they are all fake reviewsI just stayed here with my three kids 6,4, and 15m They placed us on the second floor that is being completely remodeled and the dust was absoulutely awful
Our door handle was left with finger marks which shows how much dust is in the air on that floor and the room smelled dusty as well I don’t think anybody should be placed on that floor while they are working on it let alone a family with a baby It’s not good for anybody to breathe that in The tub in the shower must have been cracked underneath because every step you took was such a loud creaking noise Not worth the price paid for the night at allI’m okay with the one star only because the continental breakfast was better than most these days
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6. Hampton Inn Winter Haven (3-star hotel)
- Address: 202 Cypress Gardens Boulvard, Winter Haven, FL 33880
- Phone: (863) 299-9251
- Ratings: 4.3 (761 reviews) Very good Eco-certified
- Website : Hampton Inn Winter Haven
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Unpretentious rooms in a modern hotel featuring free hot breakfast, as well as a pool.
About this hotel
Approximately midway between Tampa and Orlando, this contemporary hotel is a 10-minute walk from the Chain of Lakes Park and 4 miles from Legoland Florida.Unassuming rooms feature free Wi-Fi, flat-screen TVs, coffeemakers and desks. Suites add minifridges, microwaves, wet bars and pull-out sofas.Freebies include parking and hot breakfast (or breakfast bags to go). There’s also an outdoor pool, a patio and a fitness room.
Things You Need to Know
- Guests praised the clean rooms, which have microwaves
- Guests praised the beds
- 8 min drive to Lake Link
- Guests praised the friendly service
- Guests praised the restaurant
- Guests mentioned lobbies 13 times
- One of the few hotels in the area with a bar
Feedback From Real Customers
D Arso-Frison
Front desk Carl was phenomenal, I love the fact if he did not know the answer he was willing to learn not just for the sake of telling a guest the answer but to educate his self for the next guest
he was pleasant, kind and welcoming He truly is a gemThe other staff members was great always greeting you with a good morning or helloThe room was good The bathroom was pretty clean for the most partThere is a pool but we did not use itHot Breakfast every morning
Luis Rivera
Great Great service, the gentleman named Carl should be the GM of the place I called the day before and he took really good care of my family and myself Not only did he take care of us he also took care of my buddy and his family as well and got us rooms right across from another
Once we arrived he (Carl) gave us first class service, very helpful knowledgeable It’s been a long time since we had phenomenal customer service, thank you Carl for the absolute best service Highly recommend this place because of himThe hotel is very clean and recommend it to anyone who wants piece of mind
Ben
I wanted to take a minute to leave a review of one of the most outstanding experiences I’ve ever had at a hotel stay There is a gentleman by the name of Jackie at your Winter Haven location who went above and beyond to help myself and my family have an extremely amazing experience People like him set the entire experience apart from other hotels I have stayed at
However much you are paying Jackie I can assure you that it is not enough This gentleman has a very special energy and attention to detail and went out of his way to help my two children have a memorable experience during our stay at Legoland Please give him a raise and do what you can to help keep him around before another company figures out how invaluable he is
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7. Hampton Inn & Suites Lake Wales (3-star hotel)
- Address: 22900 US-27, Lake Wales, FL 33859
- Phone: (863) 734-3000
- Ratings: 4.2 (720 reviews) Very good Eco-certified
- Website : Hampton Inn & Suites Lake Wales
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modern hotel offering free breakfast, parking & Wi-Fi, plus an outdoor pool.
About this hotel
Set on Highway 27, this modern hotel is 4.7 miles from Bok Tower Gardens and 7.1 miles from Legoland Florida.The relaxed rooms include free Wi-Fi and custom-designed beds, plus desks, flat-screen TVs with HD channels, minifridges and coffeemakers. Suites add microwaves and sofabeds.Hot breakfast, weekday breakfast bags to go & parking are all free. There’s also a gym and an outdoor pool. Additional amenities include a meeting room and a business center.
Things You Need to Know
- Guests praised the clean rooms, which have TVs
- The rooms have coffee makers
- 7 min drive to Spook Hill
- Guests praised the friendly service
- Guests mentioned lobbies 10 times
- One of the few hotels in the area with a fitness center
- Guests praised the outdoor pool
Feedback From Real Customers
Sandy “Love2Travel” S.
Was in town for a family wedding and was pleasantly surprised I was not expecting much but very happy with what we found Our large family was able to find plenty of space to socialize in the dinning and pool areas
Rooms were comfortable, clean and cooled, staff was friendly and accommodating The included breakfast had something for everyone My only complaint was the sundries really wish they had the shampoo, conditioner and body was dispensers in the showers like many other Hiltons now use Overall if you end up in Lake Whales this was a very nice place to stay and the employees seem happy to be at work
Chris Earl
AMAZING!!! I travel a lot and the staff at Lake Wales is one of the nicest I’ve ever come across From the front desk to housekeeping, A+ service! It is nice to see that people still understand the concept of customer service in this day and age I do have to point out one person in particular
The lovely lady who managed/staffed the buffet/dinner She was so kind to all guests and was just the sweetest!😊 Thanks again for such a wonderful week stay
partsgirl5001
We stayed in a wheelchair accessible room on the ground floor with a single bed Everything from the layout of the hotel and rooms to the breakfast selection and snack bar was impeccable Cleanliness is an understatement
My only personal complaint would be the bed Someone that has a bad back and needs a softer giving mattress, the bed was very stiff and I could feel every spring But that is to each his/her own preference Wonderful stay over all
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8. Holiday Inn Express & Suites Bartow, an IHG Hotel (2-star hotel)
- Address: 1565 N Broadway Ave, Bartow, FL 33830
- Phone: (863) 533-8070
- Ratings: 4.2 (410 reviews) Very good
- Website : Holiday Inn Express & Suites Bartow, an IHG Hotel
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Unpretentious hotel offering free parking & hot breakfast, as well as an outdoor pool & a gym.
About this hotel
Off US-98, this modest hotel is a mile from the historic town center, 11 miles from Florida Southern College and 45 miles from Busch Gardens Tampa Bay.Unfussy rooms offer complimentary Wi-Fi and flat-screen TVs, along with minifridges, microwaves, and tea and coffeemaking equipment. Suites add pull-out sofas, and some have whirlpool tubs. Kids stay at no charge with an adult.Freebies include parking and a hot breakfast buffet. There’s also a fitness room and an outdoor pool.
Things You Need to Know
- Guests praised the clean rooms
- 4 min drive to the Polk County Historical Museum
- Guests praised the friendly service
- Guests mentioned pools 11 times
- Guests liked the beds, mentioned 30 times in reviews
- The fitness center has treadmills and elliptical machines
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
E Z
My son and I had a very nice day at the Holiday Inn express This was my first stay at a Holiday Inn express I found a hotel to be very neat, clean, tidy and the room to be very well set up
The air conditioning was ice cold, which is always a great thing in a hotel room Surprisingly, the bedsheets were the most comfortable bedsheets I can remember sleeping in, And I have stayed in some pretty expensive hotels So, overall this was a great day and I would gladly come back and stay again
Chyane Jiron
It’s a nice hotel, we usually stay here when in town The staff is nice and the rooms are clean, however we arrived a little after 11 last night and the front doors were locked for some reason We stood outside ringing the bell for about 5 minutes before having to walk to the back where the pool is to get inside
The breakfast is good and there’s a checkers on the other side of the parking lot for late night munchies
Shannon Beaumont
This hotel is my home away from home! I love in Tallahassee and visit my children and grandchildren frequently, so this is where I stay This trip was a little different I was only expecting to stay for 3 days, however, I got very sick and have had to extend 3 more days
I don’t know what I would do without Jessie and Victoria They went above and beyond for me Jessie making sure I was ok, and Victoria bringing me breakfast and essential items Thanks girls! You’re the best!
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9. Town Manor on the Lake B&B
- Address: 585 FL-559, Auburndale, FL 33823
- Phone: (863) 984-4008
- Ratings: 4.7 (97 reviews) Excellent
- Website : Town Manor on the Lake B&B
About this hotel
585 FL-559, Auburndale, FL 33823(863) 984-4008
Things You Need to Know
- 6 min drive to TECO AUBURNDALE TRAIL
- Guests praised the service
- The hotel has breakfast
Feedback From Real Customers
JE Eagleholic
What a beautiful facility! Went there for a friend’s wedding! Love the presentation of the dining area! The grounds is absolutely beautiful! They had nice seating areas I particularly like the round table setting where the chairs are like a piece of pie that was very unique! I did make a suggestion that they have the bride and groom have a brick engraved with their marriage date would be a great idea to sell to the bride and groom as I added incentive! You could represent it to anybody in the past also! Also that blue building would be nice to be painted a different color! The blue is a little harsh not unless you get someone to paint a beautiful mural of a sky or something! Would make prettier area for taking pictures from the property! Thank you again for having such a beautiful facilities and such excellent hosts and hostesses that present it the party and wedding! The staff is awesome! The facilities was clean! I love their Brides room!
Amaris Diaz
Town Manor went above and on my special I can not thank them enough! The venue is absolutely stunning and all of the staff are kind and professional I 100% recommend this venue to all the lovers out there looking for somewhere special to tie the Knot! Christina and Gwen were attentive and caring to all of my needs and wants for my special day
They offer a multitude of customizable wedding decor, cakes, and food They treated us like family and personalized the space to my partner and I! Book now! You will not find another venue like this or the staff that fill that! Thank you Town Manor!! Truly a gem and one of a kind venue! I feel so lucky to have found this space 💓
John Moore
This is a beautiful venue for a wedding Everything seemed magical – except that it was an afternoon wedding and we all sat facing a rather brutal sun But, the view behind the bride and groom was as beautiful as the bride
Other than the sun, everything else seemed perfect Staff are wonderful The food served at the reception was delicious
10. Budget Inn (2-star hotel)
- Address: 530 S Scenic Hwy, Lake Wales, FL 33853
- Phone: (863) 589-5820
- Ratings: 4.1 (209 reviews) Very good
- Website : Budget Inn
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modest budget hotel offering low-key rooms with minifridges, plus free Wi-Fi & parking.
About this hotel
Set amid palm trees in a residential area, this modest budget hotel off FL-17 is a 10-minute walk from Lake Wales Children’s Museum and 5 miles from the bird sanctuary at Bok Tower Gardens.Accessed by exterior corridors, the simple rooms provide free Wi-Fi, flat-screen TVs, minifridges, and tea and coffeemakers. Room service is available.Parking is complimentary. There’s also a coin-operated laundry.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 9 min walk to the Atlantic Coast Line Railroad Depot
- Guests liked the service
- Guests mentioned showers 11 times
Feedback From Real Customers
Dawn Soto
We had a double queen room and the room itself was huge The owners take extremely well care of the property This is definitely a diamond in the rough as most Budget Inns are low quality and dirty
This location was neither of those things The only reason for the 4 stars is they allow smoking on the property but there were no ashtrays The toilets do not have lids so it would be easy to accidentally drop something in there due to the style of counters in the bathroom Also, the exhaust fan doesn’t work well enough and after a shower, everything in the bathroom is wet They have a locked office door that you have to get buzzed in so that immediately made it feel like we were in a bad area Thankfully the owners are dedicated to keeping bugs out and keeping the property clean I would absolutely stay here again if we were back in the area
Archie Price
Stayed at the Budget Inn in Lake Whales Florida for a week in March 2022 Was completely satisfied in every way Room was recently renovated with beautiful light coloured floors sparkling clean
Bed was very comfortable bathroom spotless with extra towels when wanted Room had a coffee pot with extra coffee when needed also a fridge and a microwaveWe were completely satisfied with the room as well as management and maid service Will stay there again when in Lake WhalesArchie priceCanada
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11. Courtyard by Marriott Winter Haven (3-star hotel)
- Address: 6225 Cypress Gardens Blvd, Winter Haven, FL 33884
- Phone: (863) 292-3000
- Ratings: 4.5 (423 reviews) Excellent
- Website : Courtyard by Marriott Winter Haven
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Streamlined quarters in an informal hotel offering a restaurant/bar, an outdoor pool & lake views.
About this hotel
On the shores of Lake Dexter, this relaxed hotel off State Highway 540 is 2 miles from LEGOLAND Florida Resort and 12 miles from Bok Tower Gardens.Streamlined rooms, some with lake views and/or sofabeds, provide microwaves, minifridges, and tea and coffeemakers, in addition to safes, flat-screen TVs and free Wi-Fi. Suites add separate living rooms.Parking is complimentary. Breakfast is served in a casual restaurant/bar. Other amenities include an outdoor pool with lake views, plus a gym, event space and a coin-operated laundry.
Things You Need to Know
- Guests praised the clean rooms, which have microwaves
- 6 min drive to Peppa Pig Theme Park Florida
- Guests praised the friendly service
- Guests liked the casual restaurant
- Guests liked “lakes”, mentioned 26 times in reviews
- The fitness center has free weights and elliptical machines
- Guests praised the outdoor pool
Feedback From Real Customers
Kim McWilliams
Nicely appointed hotel View of a small lake out of our room window was just lovely The breakfast/bistro cafe need better hours, specifically in the mornings
Bistro cafe should remain open each morning until 11am for those of us who enjoy a late breakfast or brunch Enjoyed the gym Wish the outdoor pool was heated or there had been an indoor pool, as temps were in the 30s and 40s the week we were here Hotel staff was friendly and accommodating
Gina Cunicelli-Carlton
I’ve been here several times We always stay here when we go to Legoland and we have annual passes, so that is quite a few times Their staff has always been lovely
As a matter of fact, I’m pretty sure it’s the same people each time, so they do a good job of holding onto people The rooms are nice My only wish for the room would be that it would have a real couch or chair that could be a bit more comfortable It’s a bit of a strange wedge-shaped chair They don’t have pull-out couches or roll-away beds that can be brought to the rooms We didn’t know this the first time we went there, so we had 5 people for a 2 Queen room and my son was the odd man out He didn’t really have anywhere to sleep For 2 nights he attempted to sleep on the odd, wedge-shaped chair That was our fault for expecting the couch in the room, but we’d just come to expect it from this family of hotels Other than that, the Starbucks downstairs is also nice and convenient Of course, it’d be wonderful if they had a free continental breakfast, but they don’t The kids’ breakfast meals are fairly inexpensive though, and worth buying before heading out for the day to a park, etc Overall, I think it’s a nice, family friendly hotel that I’m sure we’ll be revisiting soon
Jen Velderman
Staff was gruff and abrupt Inquired about breakfast and a coffee and the bistro employee quickly asked if I wanted just regular coffee or a “latte or something” I just wanted coffee Asked about cream and she said she “just put it away”
I felt like a total inconvenience Room smelled reminiscent of animal urine/felt damp/musty Pretty view of the water Beds were comfortable and clean Lack of towels by the pool In general, it felt like we were bothering the staff by staying there and we had very limited interaction to begin with Location to Legoland was perfect, but lacking hospitality and living up to a typically strong Marriott brand
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