5 star hotels in Worthington, OH

1. Cambria Hotel Columbus – Polaris (3-star hotel)

About this hotel

Set off I-71, this casual hotel is a mile from the Polaris Fashion Place mall, 13 miles from The Ohio State University and 16 miles from John Glenn Columbus International Airport.Unassuming rooms feature flat-screen TVs and free Wi-Fi, plus microwaves, minifridges and coffeemakers. Suites add living areas with pull-out sofas. Some rooms have wet bars, walk-in showers and/or whirlpool tubs. Room service is available.A free local/airport shuttle is offered. There’s a simple restaurant with a bar. Additional amenities include a heated indoor pool, a hot tub and a fitness room, plus a convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 9 min drive to Sharon Woods
  • Some guests disliked the kitchenettes
  • One of the few hotels in the area with room service
  • Some guests complained about the simple restaurant
  • Some guests complained about the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests liked the bar

Feedback From Real Customers

Viktoriya S

We wouldn’t rate it more than 35 It was okay

On the good side: it was clean and had soaps; bar was opened until midnight and cocktails were good On the bad side: no food or snacks in the hotel at all No breakfast or coffee We were told their kitchen was not opened Sunday/Monday Do they really need their kitchen to stock up shelves with some snacks and make a coffee? They list breakfast on their website and we were charged full price My husband asked if we were going to have some discount since we didn’t have breakfast, he was told no The room was reserved for two, we had only one k cup in the room Although, they did give him a couple more when he went to the lobby to ask for it We will not stay there again This hotel stay is worth $89, not $119 that we were charged But we know it is not typical of Cambria We stayed at another Cambria in Greenville SC and it was much much better Cambria in Columbus OH is the one we didn’t like

Robert Ketler

I am completely floored at the poor condition of the hotel we’re staying in Cambria Hotel in Columbus/Polaris is a joke We are paying almost $350 for 1 night

I would expect near perfection for that priceWebsite claims to have a restaurant/room service Was told when we checked in that they haven’t had a restaurant in nearly 2 years The hot tub is broken They have construction going on None of the ice machines work on any floor except the first Elevators were dirty Tables pushed up against the wall Almost looked abandonedOur room curtains are ripped Lamp shades are broken Jacuzzi tub bubbles didn’t work Furniture scratched up Looks like it came out of a 50 year old motel 6 Missing knob on dimmer switch Cobwebs on the ceilingFor $350 a night I would expect more Would have also been nice if someone would have contacted us with the problems before booking it

kelsey ziomkowski (Kels)

The two rooms I stayed in were nice, but they both need some updating, especially the bathrooms Why all hotels think water isn’t going to leak all over the bathroom floor from the shower I have no clue- but there is no shutting the shower doors in those hotel room Pillows were too small, and mattress was a bit too firm for me

I had to be switched to another room because the battery stopped working on my thermostat and it was hot, but in the other room, the fan sounded like it was a plane engine ready to explodeThe front desk agents were not the friendliest and the overall experience was just not the most pleasant

2. Holiday Inn Express & Suites Columbus – Worthington, an IHG Hotel (2-star hotel)

About this hotel

Among commercial plazas off Interstate 270 and Highway 23, this straightforward hotel is 9 miles from both Columbus Zoo and Aquarium, and Ohio State University.The relaxed rooms offer Wi-Fi and flat-screen TVs, as well as Keurig coffeemakers, minifridges and microwaves. Suites add living areas with sofabeds.Amenities include a 24-hour fitness center and a heated indoor pool. A breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the beds
  • 5 min drive to ZipZone Outdoor Adventures
  • Guests praised the friendly service
  • Guests mentioned showers 10 times
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Mol Keifer

Staff was friendly and rooms were clean Due to covid rooms aren’t cleaned until you leave I asked the front desk if our trash could be removed

It never was The #s on the phone to housekeeping and the front desk are disconnected so you have to walk down for requests The room originally only came with 2 towels which is very little for a 2 bedroom suite The hot breakfast was good Pool was clean

Molly Trueblood

We visited this Holiday Inn Express for a family funeral I came in town from Michigan There was trash in the hallway when we checked in at 5pm on Friday; there was still trash in the hallway at 10pm that night, so I told the front desk and it was eventually removed

There was another large group there, and I wished there had been more staff there to keep the place cleanThe main issue that I wanted to raise to management’s attention is the accessibility of our room This was apparently the accessible room, but I struggled to understand how it would be usable for someone in a wheelchair The bed was very high and wouldn’t have been accessible from a chair The bathroom had a bath chair, but the faucet and temp controls weren’t accessible from the chair This room needs to be redesigned

Brandy Sabourin

Needed an overnight stay on a road trip and was very happy with this hotel We have kids and often need to use the pullout couches and the one in our room was newer and in great condition which is a HUGE plus Free breakfast was nice and typical Holiday Inn food

Plenty of seating available Would absolutely stay here again and would recommend

3. Marriott Columbus Northwest (4-star hotel)

About this hotel

Off I-270, this unassuming hotel with a redbrick exterior is 2 miles from Indian Run Falls, 5 miles from the Early Television Museum, and 8 miles from the Columbus Zoo and Aquarium.Relaxed rooms provide Wi-Fi access, smart TVs and minifridges, plus safes, and tea and coffeemakers. Suites add living areas. Some have pull-out sofas and/or provide access to a club lounge with free breakfast and drinks. Room service is available.Parking is free. Other amenities include a trendy restaurant/bar, a cafe and a gym. There’s also guest laundry facilities, an indoor pool, and meeting and event space. Breakfast is available.

Things You Need to Know

  • Guests liked the beds
  • 7 min drive to Indian Run Falls
  • Guests praised the clean rooms but some complained about the kitchenettes
  • Guests praised the service, which has a concierge
  • Guests mentioned lobbies 40 times
  • Guests praised the fitness center
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Brandee Youngclaus

This hotel was gorgeous We were a little upset because we were not aware they were having a car show convention and it was very packed during our stay We were attempting to relax and it did make it harder

But overall the hotel is very pretty and the location isn’t bad for where it is in Dublin I think it was fairly priced and the bar staff is immaculate That is the one thing I could not be more happy with They were lovely The front desk staff weren’t very helpful After checking us in we had to look around for a while to find the elevators because we were not explained where to go for our rooms, and the elevators are so slow There are definitely some downsides to this hotel but it is pretty, the rooms are modern and cozy, the showers get so hot This hotel could easily be a 5 star hotel if they did some functionality updates because the lobby is breathtaking and the rooms are so upscale

Richard Fallon

Decent, but for the price it could be better The room I stayed in had a slider door for the bathroom which didn’t block any sounds and was hard to operate The bathroom also didn’t have a fan, and not microwave in the room

Beds were good and the tv was nice The restaurant on site said online it was open to midnight but was closed before 11 which was a let down Small but good pool and decent work out room Easy to get to off the highway

Larry Balla

Really nice hotel, but really expensive food! Breakfast buffet was $2395 A bottle of water and a Snickers bar was $7

00Rooms were terrific! Very clean and comfortable Staff was friendly Lots of parking, lots of hood restaurants nearby

4. Courtyard by Marriott Columbus Worthington (3-star hotel)

About this hotel

Off Highway 23 and I-270, this informal hotel is 9 miles from Ohio State University and 13 miles from Nationwide Arena.Warm, contemporary rooms offer free Wi-Fi and flat-screen TVs, as well as coffeemakers and minifridges. Some have pull-out sofas. Suites add separate living areas and microwaves.Parking is complimentary. A casual bistro/bar serves breakfast and dinner. There’s also a business center, an indoor pool and an exercise room.

Things You Need to Know

  • 4 min drive to ZipZone Outdoor Adventures
  • Guests praised the friendly service
  • Some guests complained about the beds and the kitchenettes
  • Guests mentioned “Bistro” 12 times
  • Guests mentioned balconies 11 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Mary Litke

Ladies – read this before booking a stay here! I travel frequently on business; most often alone Last week I stayed at this hotel with 2 colleagues The hotel was in very poor condition but I overlooked the many issues because it appears they have started a renovation somewhere inside {certainly not in the room I was in!} What I can’t overlook is a very serious safety concern with this hotel

One of my colleagues’ key cards stopped working in the middle of our stay He went to the front desk and the associate asked his room number and gave him new keys with no verification whatsoever! She didn’t ask his name, and she didn’t ask for an ID This is very concerning to me as she had no idea if he was an actual guest or a stalker that was about to enter a room and wait on an unassuming guest to arrive later This is inexcusable! Earlier in the week, another colleague was able to charge something to his room with zero ID verificationWhile nowhere near as serious, it does tell me that not verifying guests identity is a consistent issue here Travelers, and especially women, book reliable hotel chains when they are traveling alone and their safety should be the highest priority of hotel chains I have tried twice to reach the GM of the hotel, John Hickey, but he has yet to call me back even though I left detailed messages explaining I had a serious safety concern I’ll never stay at this hotel again…if you do, I suggest checking the closet before locking your door for the evening

David Abram

This hotel in general feels like a Days Inn motel, offering nothing at all special except a place to store your luggage while you lie on their misshapen, springy mattressesThe rooms have a pullout sofa bed thing that was actually only slightly less comfortable than the bed itself, which has probably been around since the 90s 0 stars for comfort

The shower/bath faucet was actually the wrong valve to match which was was hot and which way was cold You had to turn it toward cold to get hot, and hot to get cold Strangest thing everThe hallways repeat the Days Inn feel, but the lobby tries to make you feel like you’re joining a Marriott property 100% of their budget goes into pretending to be a Marriott, albeit the lowest version of one as a CourtyardThe price is okay, but you get what you pay for

Chance Cobbett

Seems great from the start but are fridge was so small I couldn’t put anything else in except 1 gallon of milk for my daughter, I honestly think the only microwave is in the lobby, pretty much if your traveling for work and a family member or 2 stays at the hotel they don’t have much resources to make your own food! I will also say my 1 year old daughter that sleeps through the night cried some during the day and are neighbors thought it’d be great the mock her and then she was even more upset, I went to the front desk and was told their wasn’t really anything they would do, long story short we checked out the next day

5. Hampton Inn & Suites Columbus Polaris (3-star hotel)

About this hotel

Set 6 miles from Alum Creek State Park, this modern hotel is 2 miles from the Polaris Fashion Place shopping mall, and 10 miles from the Columbus Zoo and AquariumSimply furnished rooms feature flat-screen TVs, coffeemakers and desks, as well as free Wi-Fi and custom-designed beds. Suites add kitchenettes and sofabeds.Complimentary amenities include parking and hot breakfast (or weekday breakfast bags to go). There’s also an indoor pool, a hot tub and a gym, plus a 24/7 business center and a meeting room.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to Sharon Woods
  • Guests praised the friendly service
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

nikki kirsch

We stayed here for a Volleyball tournament The rooms were very clean The beds were very comfortable

The girls got to swim together in the evening, which any parent knows is a necessity! The best part was the digital check in/checkout and the digital room key! This is genius!! We were checked in before we got there and we didn’t have to fool with the keys I checked out on the way to the tournament and it was super easy The girls got a great, hot breakfast before their tournament They love the waffle makers!

Plant Party

This hotel is a great place to stay after a long work day, it’s also nice just for having plain fun jumping from bed to bed (I’ve done it)Hot Takes: Hot Takes are opinions said by the people who stay here and the workersFirst Hot Take: “all taken, parking good, service people friendly, would stay here again”Second Hot Take: “take on this place? Good nice, clean and nicely decorated, comfortable hm would stay again”

Third Hot Take: “cool huh let me think about it the suger cookies they give you are great”Clearly everyone thinks this place is amazing but the reason I gave it a four star is because I’m paranoid that there are cameras and I’ve looked around and I haven’t found any, then again I’m no detective and I don’t want to break anything so we’ll never knowTo sum up everything said so far this place is a great place to come to and stay at for a night and it has this homey feeling to it, and it’s in a amazing spot for food and work would come stay at again, vacation or workSincerely, Plant

Emily Leonard

For nearly $200 a night, there was mold on the bathroom floor and ceiling, hair all over the sheets, a TV remote that didn’t work, a hot tub teeming with hair of all kinds and chunks of skin, and rotting food in the breakfast Polaris is a gorgeous place and very safe, so this hotel surprised me I picked it based on the breakfast and hot tub and it was so vile I left the hot tub in five minutes and stuck with orange juice for breakfast

I will not be returning It was so embarrassing bringing friends here The staff at the desk was very nice and that’s as good as it gets

6. AC Hotel by Marriott Columbus Dublin (3-star hotel)

About this hotel

Set in the vibrant Bridge Park district along the Scioto River, this modern hotel surrounded by shops and restaurants is a 3-minute walk from The Exchange events venue, a mile from Indian Run Falls and 2 miles from Interstate 270.Down-to-earth rooms come with free Wi-Fi and flat-screens, plus minifridges and coffeemakers; some feature river views and/or sofabeds. Suites add separate living rooms.Parking with electric charging stations is complimentary. There’s also a rooftop tapas bar offering river views, in addition to a relaxed cocktail lounge, meeting rooms and a gym. Coin-operated laundry facilities are offered, as is breakfast (fee).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Indian Run Falls
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 33 times
  • Guests praised the river views
  • The fitness center has weight machines
  • Guests praised the rooftop tapas bar

Feedback From Real Customers

Eric S

I expect more when I visit AC properties The location is great and the front desk staff is friendly and accommodating The food options were limited as we visited on a Sunday evening during COVID, which is fine However, the rooms themselves seemed to be quite dirty for a newer hotel

The cleanliness was more in line with what I expect at a Days InnThe room I was initially given had a stained mattress, so I requested a new room and noticed this room had red stains in the exact same spot next to the nightstand Apparently the construction of the bed leads to any spills on the nightstand staining the mattress a blood red color since the bedframe and nightstands are connected They could mitigate this by putting washable bed bug covers on the bed, but instead they have cheap torn mattress covers that don’t protect the much of anything We also noticed that the floors in the room were very dirty in both rooms and our feet tended to stick to the floors We walked on them briefly in white socks, and noticed right away that our socks were turning black from the dirt We made sure to wear our shoes the rest of the nightAlso, when booking on the Marriott app as a gold member during a low vacancy time period, I listed a high floor, extra pillows and a crib or pack and play as my requested preferences; none of those were accommodated without me having to request them again after checking into our room when we noticed they weren’t there It wasn’t a big deal, but would have been nice to have them available as soon as we arrived since we were tired and wanted to put our newborn to bed

Molly Roup

The AC Hotel was the hotel we had our wedding hotel block at, and they were absolutely amazing to work with from start to finish! Shay was so responsive and so helpful with all of the set-up And all of the management staff went above and beyond to make us and our guests feel welcome and taken care of Would absolutely recommend working with this group!

Neelam Patel

The hotel is new, looks great, love the king bed room with a sofaBut special mention to Ali and their friendly staff Ali made us feel extra welcome and was honestly a reason we would come back here sooner

Unfortunately we did have a guest who was staying above us walk around til 1:30am and woke me up in the morning too as I’m a light sleeper But I think that can happen any place

7. SpringHill Suites by Marriott Columbus Dublin (3-star hotel)

About this hotel

Off a street lined with multiple eateries, this casual all-suite hotel is a mile from Interstate 270, and 4 miles from Columbus Zoo and Aquarium.Informal suites with modern artwork provide Wi-Fi, smart TVs and Netflix, plus sofabeds, minifridges, microwaves and coffeemakers.A low-key lobby bar/lounge features floor-to-ceiling windows and a fireplace, and offers light meals. Other amenities consist of a terrace, a 24-hour gym and coin-operated laundry facilities. A breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the clean, large rooms
  • 4 min drive to Indian Run Falls
  • Guests praised the friendly service
  • Guests mentioned restaurants 10 times

Feedback From Real Customers

Andie Peterson-Longmore

Stayed here from 8/11 to 8/13- Absolutely fantastic experience Breakfast was well cooked and had a great selection Our room was clean, large, and very quiet

It almost sounded like no one else was in the hotel!My only complaint was that they didn’t have a pool, but that is clearly started on the site so I won’t dock them for itFor those visiting the Columbus zoo, this was a very short bus ride from the zoo and it was super convenient!

Nico Kinner

Very nice hotel Rooms were very comfortable with great accommodations, accessories, storage and personal care items as well as a smart television There is a nice bar and lounge area with knowledgeable bartending staff which is also where the complimentary breakfast is hosted

There is no pool The room layouts are kind of goofy as the television is placed in a corner making it difficult for all to see and the restroom is in the middle, not bad, just different and goofy feeling at first Overall a very nice place in a great location with a great staff and a free parking garage directly across the street

Paul Goldbeck

Wonderful accommodations Good bedding Slept easy

Shower pressure was great and the design of the room was modern and very easy to be comfy in Service staff was friendly and informative and the desk personnel were considerate and patient We used the bar at night and our bartender made the drink we wanted even though she had never made it beforeBreakfast was superb (and filling) we enjoyed it muchly

8. Courtyard by Marriott Columbus Easton (3-star hotel)

About this hotel

This modern hotel set among stores and restaurants in the Easton Town Center mall is a 1.1-mile drive from Interstate 270, and a 5.5-mile drive from Port Columbus International Airport.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas.Social spaces include a living room-style lobby and an outdoor courtyard with a fire pit, plus an American restaurant serving Starbucks coffee. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space, a free airport shuttle and parking.

Things You Need to Know

  • Walking distance to Easton Town Center and LEGOLAND Discovery Center Columbus
  • 12 min drive to Port Columbus International Airport
  • Guests liked the service
  • Guests mentioned lobbies 12 times

Feedback From Real Customers

Kate Fredericks

I stayed here for 6 nights, and I will attest that location is wonderful However, the hotel leaves a lot to be desired The gym is missing weights, there’s no yoga mats

The room was comfortable but my room had some baseboard trim missing, the shower body soap bottle was detached from the wall and so someone had just propped it up on the shelf Only gave me one hand towel and one wash cloth The worst part was breakfast While it’s great that they were doing “made to order,” every morning there was a big line, which took forever Also, they were missing a bunch of things on the menu Menu advertised Impossible sausage, they didn’t have it, avocado toast was supposed to have sun dried tomato and arugula, and it was simply multi-grain bread with store bought guacamole slathered on and one cold hard boiled egg Bagels, no cream cheese, bagel was barely toasted and still cold in the middle The eggs were greasy I don’t understand how this hotel is approved by the Marriott brand

Theresa Porter

The hotel was nice and clean Did not try the cafe but the food smelled goodHad a king size bed that was very comfortable, had a couch that could be a sleeper

Bathroom w/shower was great! TV w/great selection of channels Also did not make it to the pool or the exercise room The hotel is in an awesome location, walking distance to shopping and restaurants!

Timothy Carter

Oh man this was a disappointing experience My normal experience with Courtyards is positive but this place failed to live up to that Let’s dive in

AC Unit:During the night, something in the AC unit produced a sound that I would describe as a monster truck with a helicopter rotary mounted on top This is my main complaint and everything else is a minor annoyanceThe Shower:The lack of water pressure was disappointing but not uncommon What confused me was the lack of body wash in one of the three mounted dispensersThe Bite:After a night of AC terror I found what I believe to be an insect bite on my stomach While I can’t confirm I got it in the hotel I wouldn’t be surprised at this pointIn closing, I had a lovely time here before going to bed but after that it was all downhill I won’t be coming back until some major reservations have been made that are more in par with the standards of Easton

9. Marriott Columbus OSU (3-star hotel)

About this hotel

Between the Olentangy River and a major thoroughfare, this modern hotel is 1 mile from Ohio State University, and 3 miles from both Interstate 71 and the Columbus Park of Roses.Understated rooms offer Wi-Fi (fee), flat-screen TVs, minifridges and coffeemakers; some have river views and/or sofas. Upgraded rooms feature access to a 24/7 lounge with free breakfast and snacks, plus a bar and a patio. Suites add separate lounges. Room service is available.Parking is complimentary. Other amenities include a trendy restaurant/bar and a courtyard, as well as an indoor pool and a gym.

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Columbus Park of Roses
  • One of the few hotels in the area with room service
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned lobbies 12 times
  • Guests praised the fitness center
  • Guests praised the bar

Feedback From Real Customers

Ryan Herbert

Very nice hotel not too far off the toll road My kids were amazed that there were people in suits since we don’t usually stay in fancy hotels The property is shared by a Residence Inn, which might have slightly lower prices

The pool is a little small but was good enough for our needs The executive lounge (if you have enough Marriott status) offered a very good breakfast that filled up all my kids

Kyu Kim

Stayed here while my daughter and I visited OSU

was very impressed ! Rooms are clean and spacious and quiet The bed was super comfortable ! Staff was very accommodating especially the front desk people At first, I had trouble finding parking until I realized they have a huge lot in the back Bar is nice too – we only had their continental breakfast for $13 so can’t really comment on the restaurants However, I would advise eating at a local restaurant as so many great options in Columbus

Gigi Lulu

For a Marriott Hotel, I expected a lot more I’m going to give a fair list of Pro’s and Cons’sPros- Hotel is beautiful, truly feels like your classic Marriott hotel Very modern and updated, lobby furniture is comfortable and lots of plugs

– Staff is extremely friendly and accommodating Nothing felt like a hassle or like we were wrong for asking a question, they were fantastic!-Rooms were clean and well kept upon arrival-Pool was Heated-Fitness center had fresh water and had a decent amount of machinesNow for cons which unfortunately there are more than pros, in order from least importance to most importanceCons-There was no microwave in the rooms Not a big deal but if you’ve already had a shower and you’re in your pj’s, it’s kind of a hassle to put on some sweatpants or a jacket to walk all the way downstairs to the lobby, make your food, and then take it back up At that point it’s not even really hot anymore-Despite the pool being heated, the AC was blowing in the room with the pool which made it kind of cold despite the water being warm-Pool was very small I understand this is more of a “conference” hotel but for a hotel of that size, it should have most definitely been larger-There was no Jacuzzi/Hot tub It’s like they think corporate people don’t like to sit back and relax either, I was very disappointed about that-I didn’t expect complimentary breakfast but holy cow it was $1295 per person if you wanted it And it wasn’t made to order You could walk next door to Bob Evan’s and get a made to order breakfast for about the same price or about $2 more- The shower head had very low water pressure Thankfully my father was traveling with me and was able to tighten it and fix it but if it had just been me I would not have been able to reach it or known to fix it like that-The bathroom door is a sliding glass barn door While it looks cool and is nice, since there is no real door, you can hear everything from the bathroom in the room……-The hotel is very large and the lack of signage makes it very confusing! They need to hand out a little map to everyone when they check in I know many people who got a lost in these combined hotels on this trip Even the elevators were confusing cause they all have weird quirks to them-In order to get daily housekeeping you have to call down to the front desk and “request” it This doesn’t necessarily bother me as they may not have enough resources to clean everybody’s room everyday However if you are someone that wants fresh towels each day you need to request housekeeping What DID bother me is that no one had informed us at check in or any other point that we had to call down and request daily housekeeping Once again, my issue isn’t having to request it, it’s that no one let us know we had to request it in order to receive the service Towards the end of the first day we called to the front desk and asked why there hadn’t been any housekeeping that came by and that’s when they informed us- and put us down for daily housekeeping after that-This is my biggest grievance The temperature and climate in the rooms is out of control The room was literally humid Like the air was thick and damp Made it very hard to sleep The only thing that kind of helped the humidity in the room was turning the air on but oh my gosh it was freezing! There’s only two settings for the AC and the one that blew the air less made the room extremely humid and the other blew freezing cold air on your face the whole night, no matter which way you turned the vents We even tried adjusting the temperature and turning off the fan but it didn’t do much Ultimately left with a choice of freeze or struggle to breathe Absolutely horrible It was not just our room We traveled in a very large party and everyone else said the same thing I literally asked everyone in our party- no jokeI’m giving it a solid 3 out of 5 For a “luxury” brand it was not a “luxury” experienced but it could have been much worse I would not stay here again given the choice

10. Staybridge Suites Columbus Polaris, an IHG Hotel (3-star hotel)

About this hotel

Off I-71, this streamlined, all-suite hotel is 1 mile from the Polaris Fashion Place mall and 16 miles from John Glenn Columbus International Airport.Relaxed 1- and 2-bedroom suites come with kitchens and pull-out sofas, plus free Wi-Fi and flat-screen TVs.Freebies include a hot breakfast buffet and laundry facilities, as well as regular evening socials. Other amenities consist of a heated indoor pool, a 24/7 gym and an airy lounge, plus a fire pit and BBQ grills.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 10 min drive to Sharon Woods
  • Guests liked the friendly service
  • Guests mentioned refrigerators 12 times

Feedback From Real Customers

Rhonda Jones

The staff were nice The fridge barely made ice I turned on the ice maker in the freezer on Friday

For the total weekend, there were a total of 20 ice cubes, maybe Glad the freezer was cold enough to freeze my bottle water The toilet in our room was very low The bed was extra soft I’m used to a more firmer bed To top this weekend off, our car (along with 4 other guests) was broken into The thieves busted several car windows & stole the cash they found It wasn’t a lot of cash in the car It cost us more to pay for the window replacement Then we found out a similar incident happened a couple months ago at this location Our vandalism occurred between the hours of 12 midnight and 2:30am Monday, July 25th, 2022 During our stay there was a police car (what we thought was a police car was actually security) in the parking lot during the day At night this security person would make rounds at each hotel in the area In the end, 4 cars at this hotel were vandalized and 7 cars at the next hotel Needless to say, we don’t plan to stay at this location again We did file a police report and the front desk person was helpful in supplying guests with bags to put over their broken car window and a broom to sweep out the broken glass In the end, I wanted to share this with others to make them aware of the possibility of car vandalism in this area

11. Nationwide Hotel & Conference Center (3-star hotel)

About this hotel

Set on a 40-acre park with cobblestone walkways, this modern conference hotel in a Georgian-style building is 16 miles from downtown Columbus.Modern rooms and suites offer flat-screen TVs and Wi-Fi. All units also contain microwaves, minifridges and coffeemakers. Some suites have separate dining or living rooms, stereo systems and/or fireplaces.Amenities include 35 meeting rooms and a full-service business center, as well as a fitness center, 1 indoor and 1 seasonal outdoor pool. A casual restaurant serves a breakfast buffet and New American cuisine. There’s parking, a patio and a pub with a bar offering lighter fare.

Things You Need to Know

  • 4 min drive to Highbanks Metro Park
  • Guests praised the friendly service, which has a concierge
  • Guests liked the large, clean rooms but some complained about the kitchenettes
  • Guests praised the casual restaurant, which has a dinner buffet
  • Guests mentioned “Pub” 47 times
  • Guests praised the grounds
  • Guests praised the fitness center, which has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

Audra Bair

We stayed here for a weekend while we visited the zoo The hotel was a nice, easy drive to the zoo There were plenty of nearby restaurants

The front desk staff were helpful and nice I liked the layout of our room (felt bigger than some apartments I’ve been in) The bed was comfortable We didn’t get a chance to check out either of the two pools or workout areas, but they looked very nice The workout rooms were the best I’ve seen in a hotel The breakfast that was included with our stay was very good It was one of the best hotel breakfasts I’ve had The service there was great too There was a wedding going on each night we were there, so we had to park a little further away than we would have liked to, but it wasn’t a big deal One thing to consider when booking this hotel is know that it is a large complex We had to walk a good distance to the hotel and to our hotel room from the elevator This wasn’t an issue for us, but if you struggle walking long distances, it’s something you should consider

Zach Evick

I don’t normally write reviews, but this hotel exceeded our expectations for a weekend stay The room was spacious and great for our family of four Breakfast was the best hotel free breakfast with large variety

Our kids really enjoyed the indoor pool Several hours after we checked out, we realized my daughter left her stuffed animal in the hotel room After calling and talking with them, they didn’t find it in the room, but would keep a lookout in the laundry since we thought it was left on the bed Before we left town we went back to the hotel to check and every worker knew about the missing stuffed animal and went above and beyond to try and find it They went through all the laundry bins and eventually found it after it went through the washer I’m forever grateful for these workers helping find my daughters stuffy Nationwide should be proud for such a great staff We will always stay at Nationwide when visiting Columbus and tell everyone we know to stay there too Thank you guys so much!

Jackie Ulmer

Nationwide Hotel and Conference Center went above and beyond our expectations It is truly a hidden gem in Columbus, Ohio What drew us to the venue, and specifically the Edgewater room, was how relaxed, yet elegant the space was

The room is surrounded with windows and an abundance of natural light We looked at many venues in Columbus, but the cost, quality of food/drink, and quality of the venue space/hotel, is incomparable to the other venues The customer service provided by all of the staff members was incredible The staff and event team is highly organized and they did a fabulous job communicating with us and bringing our reception vision to life They were extremely accommodating and did everything in their power to make even the smallest details a priority I cannot recommend Nationwide Hotel and Conference Center enough!

12. Hilton Columbus/Polaris (4-star hotel)

  • Address: 8700 Lyra Dr, Columbus, OH 43240
  • Phone: (614) 885-1600
  • Ratings: 4.5 (1628 reviews) Excellent Eco-certified
  • Website : Hilton Columbus/Polaris
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with a spa, fitness center & indoor pool, plus a restaurant & free airport shuttle.

About this hotel

This modern hotel, off Interstate 71, is a 2-minute walk from the Polaris Fashion Place shopping mall and 9 miles to the Columbus Zoo and Aquarium.All rooms offer upscale decor and custom-designed beds, plus minifridges, flat-screen TVs and free WiFi. Executive rooms provide access to the Concierge Lounge’s free breakfast and evening appetizers. Suites add separate living areas.There’s an on-site restaurant serving American cuisine, a bar with a patio, a spa, a fitness center and an indoor pool. There’s also a business center and over 15,000 sq ft of meeting space, plus a free local area shuttle also serving the Port Columbus airport.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 8 min drive to Sharon Woods
  • Guests praised the service, which has a concierge
  • Guests mentioned “Ballroom” 15 times
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests liked the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Josh LP

What a fantastic hotel! We stayed 3 nights here recently attending the CBC Dance Competition All of the staff we met and took care of us were friendly and amazing to work with! That alone was a 5 star in just service alone! Add the wonderful really clean room with giant comfy beds and pillows! Top it off with all the wonderful amenities on site and boom! Solid hit! 10/10 recommend and will absolutely stay again if we are ever back out that way!

Ashtah Das

I really liked this hotel Check in and check out was very easy This was also a dog friendly hotel and we brought our German shepherd

It was an excellent stay We liked the waiter from the bar/grill and the beds were very comfortable My only feedback is that the remote in our room didn’t work, I’ve been busy and by the time I went to leave a review on the survey, the link had expired Otherwise, really great hotel

James Kirtos

The rooms need some better maintenance but the staff was very quick to fix anything within their ability to fix A very beautiful hotel with a very excellent and convenient location, would definitely recommend this place, although I would recommend immediately reporting any room issuesAlso, on a much brighter note, the staff found out it was my daughters birthday and bought her a cake and sang happy birthday to her so that was incredibly nice and very much appreciated

13. Embassy Suites by Hilton Columbus Dublin (3-star hotel)

About this hotel

Off I-270, this understated all-suite hotel is 2 miles from The Mall at Tuttle Crossing, 6 miles from Columbus Zoo and Aquarium, and 16 miles from hockey games at Nationwide Arena.The contemporary suites include separate living rooms with pull-out sofas, plus microwaves, minifridges, coffeemakers and wet bars. All also provide flat-screen TVs and free Wi-Fi.Made-to-order breakfast is complimentary, as are regular evening socials with appetizers and drinks. There’s also a casual restaurant/bar in an atrium, an indoor pool with a hot tub, and a fitness room, plus a business center and meeting rooms. Parking is available for a fee.

Things You Need to Know

  • Guests liked the large rooms
  • 15 min walk to Indian Run Falls
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned “Billiard table” 12 times
  • Guests praised the breakfast
  • Guests liked the fitness center
  • Guests praised the bar

Feedback From Real Customers

Solomon Hill

I truly recommend this location whether it is business or leisure My interactions were for business and when I say they have the best customer service, they have the best customer service!Laura Byers, the assistant director of sales was phenomenal! Overall, I highly recommend this hotel You will not be disappointed and if you are kindly express your concern at that moment and I am sure that things will turn around in your favor

Due to the customer service, this hotel gets a 5-star rating 🤗Thank you Embassy, and especially Laura B

Allison Wagner

I came for a professional conference, stayed 2 nights The room appeared clean, until I noticed an odd stain next to the bed, and on the curtains The room could use some updating and repair to the furniture

The bed was comfortable, and the room was quiet Breakfast buffet was good The conference rooms on the ground floor were freezing every time I went in for a session It was 90 degrees outside, and I was looking up the closest place to buy a jacket Overall, not a bad place to stay, but I expected something a little cleaner for the price

Jeremy

Room was nice and clean, had plenty of space for a hotel room The cable had been disconnected but was hooked back up by the staff after we called We stayed over a weekend and the pool is warm and clean but there’s no towels available unless you ask at the front desk

Staff doesn’t enforce any pool rules so noise and occupancy gets crazy in there Staff doesn’t monitor any type of noise in the hotel at all either There were kids and adults hollering in the lobby and running the walkways until almost 1am The bar in the lobby is nice but when people blare music and scream all not, it makes the evening less than enjoyable Parking is 10 bucks a night and we were charged a different rate for the room each night we were there Decent hotel if you only consider room condition but I won’t stay there again due to all the other issues

14. The Blackwell Inn & Pfahl Conference Center (4-star hotel)

About this hotel

On the Ohio State University campus, this straightforward hotel is a 14-minute walk from Chadwick Arboretum & Learning Gardens, 5.4 miles from downtown Columbus, and 11 miles from Port Columbus International Airport.Classic rooms come with pillow-top mattresses, desks, flat-screen TVs and minifridges, as well as free Wi-Fi, coffeemakers and iPod docks. Suites add kitchenettes.Free airport shuttle service is offered. There’s a casual international restaurant, and a cozy bar with a fireplace, plus a gym and a business center. Conference/event facilities include a ballroom, a patio and meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms, which have microwaves
  • Walking distance to the Wexner Center for the Arts and the Billy Ireland Cartoon Library & Museum
  • 16 min drive to Port Columbus International Airport
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests liked the bar

Feedback From Real Customers

Mel DK

So, the hotel is pretty nice and clean But the AC went out in our room and I called the desk at 3:00am to say “Hey we’re roasting in here even though the thermostat is set to 60!” The response was, “I’m just the night clerk, not a mechanic I suggest you open your window

” We did end up doing that but it didn’t help much, it was still hella hot, plus there were no screens on the windows so a couple bugs flew in, AND worse, starting at about 6am, birds and traffic noises began coming through loud and clear! When we checked out, I mentioned it and the clerk said, “Oh yeah the AC went out for the whole hotel last night Sorry ’bout that” Like nothing else? No, “we’ll comp your valet parking for 1 day” “How about a free breakfast voucher?” Nothing For $300 we expected a MUCH better experience!!

Alliyha Taylor-Whetstone

We stayed at the Blackwell Inn on the executive floor The room was spacious and well decorated I loved the bed

The air conditioning was perfect The bathroom had all the items needed (Toothbrush kit, shaving kit, shower bonnet etc) The service was great The entire hotel was clean and smelled fresh We used valet They were fast and efficient I would return for sure

John Saks

The room and hotel were nice My issue was with the hotel desk staff We are concerned about COVID, and the girl at the desk didn’t put on a mask, even though we were wearing masks

I know their guidelines say they don’t have to wear masks, but it would be courteous of them to do it if the customers are wearing masks After all, they are working in the hospitality industry, and catering to customers’ concerns is hospitable

15. Residence Inn by Marriott Columbus Dublin (3-star hotel)

About this hotel

Set near the intersection of Highway 33 and Interstate 270, this relaxed extended-stay hotel is 6 miles from the Columbus Zoo and Aquarium, and 7 miles from the Early Television Museum.Streamlined suites, ranging from studios to 2-bedroom units, feature kitchens, living areas and sofabeds, plus free Wi-Fi, flat-screen TVs, and tea and coffeemakers.Parking, hot breakfast and evening socials are complimentary. There’s an indoor pool and a gym, plus a BBQ area and a convenience store. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 12 min walk to Indian Run Falls
  • Guests praised the rooms but some thought they were unclean
  • Guests praised the service
  • Guests liked the restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Brian Sump

We were staying with our family and after the first afternoon we had to take our daughter to Urgent Care as she was reacting adversely to their pets We were released but could not stay with them so we made a call to The Residence Inn at 2am and Christine was just fabulous She got us in immediately, set us up with an extra bed set and comped a bottle of water

She even walked to the other side of the hotel to let us in the back door Then, she called up to the room to make sure everything was perfect We had a TREMENDOUSLY positive experience with Christine and the whole team over the three nights Highly recommend!

Leslie Rapparlie

Teresa is a darling—my family, pets, and I stayed here as a stop along the way for our move across country; she worked with us to find the best place to park our trailer and even upgraded our room to make our stay more comfortable This is a great, clean hotel with a nice breakfast and a friendly, helpful front desk and back of house staff that we would stay in again (and probably will as we have family nearby) Many thanks to Teresa and the other staff for what was our best hotel stay along many on this long, cross-country journey

Tristan Murry

We live local and wanted to use our free night with the kids and swim When we got to the hotel that man said the pool was closed We were bummed at that time

Theresa went above and beyond and helped us not only get our points back , but she helped us call other Marriott near by and get us a great room with a pool I will come back here for the excellent customer service Awesome looking room for the 2 min I was in there Great job Marriott!

16. Renaissance Columbus Westerville-Polaris Hotel (3-star hotel)

About this hotel

Surrounded by greenery, this casual hotel is 2 miles from Heritage Park and 6 miles from Inniswood Metro Gardens. It’s also 5 miles from Alum Creek State Park.The relaxed rooms come with free Wi-Fi, flat-screen TVs and minifridges; some rooms have water views. Suites add separate living areas. Room service is available.Amenities include a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Sharon Woods
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 28 times in reviews
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool

Feedback From Real Customers

Bubbles Vampire

So

Mixed review here The staff has been fantastic; helpful, competent and attentive The public spaces are welcoming and attractive but the furniture isn’t the most comfortable The room is a nice space and the bathroom is super nice The room, however, is entirely covered in laminate flooring Not a fan Regardless of the heat setting the floor stayed cold, it’s slippery when wet and feels pretty industrial While this otherwise is a really nice property, I don’t think I’d stay here again specifically for the flooring

Kimberly Marsh

Good staff Good common spaces Small Indoor pool for exercise

Nice fitness room with rower etc and accommodations are good Little quirky things Nautical theme is kind of weird since its landlocked area with retention pond as only water feature But weirdest thing was the door sensor to roomStopped working Got new room but staff had to break into other room to get our things We waited at least an hour so good thing we did that funeral like we had yesterday, or wedding etc Got a call late at night asking about our $120 bar bill for Raymond No Raymond here and certainly 2 drinks didn’t cost $120 Otherwise the rate is good Lots of outdoor places to sit near the pond and some games too

Rob Keisling

Fantastic location, each & every stay Very clean & well-maintained property in a very nice location Staff are very professional & courteous

Strong attention to detail in a modern facility make for an enjoyable stay Daily housekeeping is a welcome return from the covid hiatus Restaurant is well above-average for hotel in both food and service Sam was great at breakfast Bartenders are very friendly and engaging You will be glad you stay here

17. Fairfield Inn & Suites by Marriott Columbus Dublin (2-star hotel)

About this hotel

Set near Interstate 270, this modern hotel is 5 miles from Muirfield Village Golf Club and 6 miles from the Columbus Zoo and Aquarium.The bright, contemporary rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add living areas with sofabeds.Complimentary amenities include parking, along with hot breakfast served in an informal dining room. There’s also a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the bathrooms
  • 9 min drive to Indian Run Falls
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 10 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

kaylynn gordon

Exceeded expectations!! The lovely smell is so welcoming It sets the level of cleanliness you can expect throughout the hotel Elevator was nice & clean

Upon reaching our floor there were two housekeeping carts on the floor, always a great sign! Our room was nice & cold & CLEAN! We attempted 2 other hotels our time in Columbus before arriving here & were so very pleased to be able to sleep in peace once we arrived here Thank you! Staff at front desk was incredibly helpful & friendly too

Bonnie Walton

Great place to stay! It was very quiet on the Sunday night that we stayed There is always coffee, tea, & hot chocolate available in the lobby Our room had a mini fridge, microwave, and coffee maker

The walk in shower was wonderful! I loved the larger shower head! Lastly, the free breakfast was great! There was scrambled eggs, bacon, waffles, oatmeal, cold cereal, yogurt, bagels, rolls, fruit and 3 types of juice! We’d stay there again!

Dennis Shimer

This is one of those places where it is evident from check in to check out that everyone on staff takes hospitality seriously Everyone public facing was smiling and helpful Everything I saw was clean and well maintained

The breakfast area was very pleasant and the selection was worth staying in for We used it as an “in town” weekend away and if I had visitors coming in I would highly recommend it without reservation

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