Hotel with Gym in East Cleveland, OH

1. Glidden House (3-star hotel)

  • Address: 1901 Ford Dr, Cleveland, OH 44106
  • Phone: (216) 231-8900
  • Ratings: 4.6 (599 reviews) Excellent
  • Website : Glidden House
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant lodging in a 1910 mansion with free Wi-Fi & breakfast, plus a haute Italian restaurant.

About this hotel

In a mansion dating from 1910, this elegant hotel is a 5-minute walk from the Cleveland Botanical Garden and a 7-minute walk from the Cleveland Museum of Art.Plush rooms feature free Wi-Fi, work desks and flat-screen TVs; vintage-inspired suites add separate living rooms and kitchenettes.Parking is free, as is European-style breakfast served in a sunroom or a period-style lounge. Other amenities include a gazebo and a patio, and a carriage house features a high-end restaurant with Northern Italian fare. There’s also a business center, and event space is available.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to the Cleveland Museum of Art and the Cleveland Botanical Garden
  • 10 min walk to nearest transit
  • Guests mentioned “museums” 38 times
  • Guests praised the grounds and the architecture
  • Guests praised the nightlife
  • Guests praised the period-style bar

Feedback From Real Customers

Alexandra Leathers

The area was very nice and quiet and secluded Upon entering the Glidden House, we were mesmerized by the decor and furnishings We were welcomed warmly

Our New Years Eve was amazing thanks to Tony the bartender and the rest of the great staff Lots of attractions and restaurants nearby so our trip made great memories The rooms in this hotel are beautifully kept up and inviting Definitely would return for another couple nights!

Tony Loret de Mola

Had the pleasure of staying at this gem while visiting Cleveland It was a wonderful experience Rooms were comfortable

The staff was great Breakfast the next day was terrific and the person that cooked the breakfast was also the overall director She was delightful! It was just her third week at Glidden She’s a wonderful example of someone who takes pride in what they do and in meeting the needs of her customers

Bas Debbink

Wanted to go to the Rock and Hall Hall of Fame on the way back from Detroit (by car) and decided on the Glidden House to spend the night I am glad I did as it’s a wonderful place in the middle of the University Campus with lots of food choices within walking distance and only a 10 minute drive to the R&RHoF The rooms were very comfy, if a bit noisy due to the creaking floors (upstairs neighbors), but the suite was very roomy and the microwave and fridge were very welcome

Breakfast was fairly standard but tasty All the staff were very pleasant and helpful This seems to be a popular place for conferences and weddings also, and for good reason

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2. Hampton Inn Cleveland-Solon (3-star hotel)

About this hotel

This casual hotel is 14 miles from the Cuyahoga Valley National Park and 19 miles from downtown Cleveland.The laid-back rooms include free Wi-Fi, flat-screen TVs, work desks and ergonomic lap desks (for working on the bed). They also have coffeemakers, minifridges and microwaves. Upgraded rooms add pull-out sofas or whirlpool tubs.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also a convenience store, an indoor pool, a fitness room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 11 min drive to Great Falls of Tinkers Creek
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Antoinette Joy

What a great time my hubby and I had We’re from Virginia and came to see a college roommate We slept like babies and enjoyed the local eats

I met Mrs Michelle Young Reid working at the front desk and come to find out, she was born and raised with my family in Pittsburgh We even graduated from the same university Small worldWe slept in both nights so I cannot comment about the breakfast Next time

3. Hotel Indigo Cleveland-Beachwood (4-star hotel)

About this hotel

Off Interstate 271, this contemporary hotel is 1 mile from the Maltz Museum of Jewish Heritage and 2 miles from Canterbury Golf Club.Airy, colorful rooms come with free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living areas with sofabeds. Room service is available.Parking is complimentary. A refined steakhouse has wooden floors, leather seating and a bar. There’s also a casual cafe, a gym and a business center. Breakfast is available (surcharge).

Things You Need to Know

  • 7 min drive to the Maltz Museum of Jewish Heritage
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes but others liked the beds
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests disliked the refrigerators, mentioned 19 times in reviews
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

D.L. Eppy

Checked in 4-30-22, mid day Tiffany at the front desk was niceWhile checking in I noticed the rate wasn’t what my confirmation said

The hotel charged me almost twice what the rate was and no could explain it and said the manager would be there in the morning when we checked out, that never happened I have no words that can describe the disgust I felt in my stomach when we went into our room and pulled the sheets down to see thus See pictures Human hairs, blood on bedding, urine stains Never in all of my travels have I experienced such blatant laziness of it’s employees, and managementNever would I stay at this location, should have their franchise status revoked

Randy Proctor

I left a few incredibly important items at the hotel and they found them and mailed them back to me I cannot thank the staff enough for helping to return one of my most prized possessionsAlso, the hotel room was lovely, and the attached steakhouse gave us an amazing meal!

Jayafk

Save a headache and stay anywhere else Had to cancel trip after testing Covid positive Took 3 days of emails and phone calls to finally speak with someone who was able to help

After days of mind blowing incompetence we were still charged for 1 nights stayI can only hope they use their ill gotten funds to stay at a functioning hotel and observe how it is supposed to work

4. Home2 Suites by Hilton Cleveland Beachwood (3-star hotel)

About this hotel

On a grassy plot off Interstate 271, this informal all-suite hotel is 16 miles from the shops and restaurants in Downtown Cleveland, and 5 miles from walking trails at Acacia Reservation.Bright, relaxed studios have free Wi-Fi, plus flat-screen TVs, pull-out sofas and kitchenettes. The 1-bedroom suites offer separate living/dining rooms.Complimentary amenities include parking, and a breakfast buffet served in a modern dining room. There’s also an indoor saltwater pool, a fitness room, and a terrace that has BBQs and a fire pit, in addition to a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • The hotel has a nightclub

Feedback From Real Customers

Anthony Adams

Booked 5 Nights First night they did not have our room available and they booked us a hotel next door Second Night, room not exactly as pictured online

Linens not supplied in room for pull out Had to request Linens and pillow covers and go to front desk Trash under cushions Thin walls so we heard the loud neighbors until 3am Highway noise also apparent We requested towels and none delivered We then requested room-cleaning and towels nothing Shirtless guest in breakfast room, Employees smoking at front door and talking on phone, etc The room interior was pretty nice, but the service was not With the poor service, thin walls, and partying guests, it makes me think this is more of a nicer version of motel 6 with a kitchen added Not worth it in the end there are better options

Jo MV

The hotel was clean and updated The employees were kind and helpful I appreciate virtual check-in, keycard and room status

The room was spacious for the price, but rather small for a suiteBreakfast was included and had gluten-free options including several omelets, eggs, and gritsI was disappointed that even though I included a note when booking an accessible room that I am a wheelcbair user, I was given a non-accesible room

Pamela Bell

My sweater was stolen! I accidentally left my sweater in the closet I am POSITIVE I left it there When I contacted Customer Service I was advised that if their staff finds any left property they would place in lost and found

Well obv NOT! The sweater was a nice and I guess someone liked it Dishonesty disgusts me Hilton advised me that I have no recourse Shame on you Hilton!

5. Holiday Inn Cleveland-Mayfield, an IHG Hotel (3-star hotel)

About this hotel

This standard hotel off I-271 is a 6-minute walk from the North Chagrin Reservation and a 17.6-mile drive from downtown Cleveland.The traditional rooms come with flat-screen TVs and desks, plus premium cable channels, ironing boards and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas and dining tables.Amenities include an on-site Italian restaurant, indoor/outdoor pools, sauna and fitness center, as well as free parking.

Things You Need to Know

  • 8 min drive to North Chagrin Reservation
  • Guests praised the friendly service
  • Guests praised the clean rooms but some complained about the kitchenettes
  • Guests praised the restaurant
  • Guests mentioned microwaves 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ken J.

At the time of this writing the hotel is pretty new The staff are great Everyone was very kind, hospitable and professional

The rooms were clean, well appointed and up to date The problems I noted gave the impression of poor maintenance but I think it’s a case of poor workmanship by the builders I assume this isn’t the fault of the operators and definitely not the staff I hope they can keep up with the maintenance or get the problems corrected by the builders

E Sullivan

Let me start out by saying the staff could not have been more kind or helpful during our stay The hotel itself is under a Major renovation that is noted on the website as being completed in April, we stayed in June The pool area looks like something out of a horror movie and is closed

The business center, which was one of the reasons we booked the hotel is unavailable One of the two elevators is working and the other had cones and caution tape around it The floors of the main area and hallways are covered in plastic All of this to say Holiday Inn should not be charging full price right now The worst part is my husband completed a survey about the stay to which the company replied “I want to start by apologizing that the accommodations were not at the standard they should be at We are in the finishing stages of our property enhancements so we hope you’ll give us another chance down the road once everything is completed “ 1 )We will not be staying again based on the companies response and 2 ) I think anyone who stayed during the renovations should be compensated accordingly for the lack of amenities they paid for and any inconveniences they encountered

6. Hampton Inn & Suites Cleveland-Beachwood (3-star hotel)

About this hotel

Off interstate 271, this warm roadside hotel is 2 miles from the Maltz Museum of Jewish Heritage and 6 miles from Chagrin Fall Waterfall. Downtown Cleveland is 18.6 miles away.All rooms include free Wi-Fi and custom-designed beds, plus both full desks and lap desks (for working on the bed), coffeemakers and 32-inch flat-screens. Suites add microwaves and fridges, as well as wet bars and sofabeds.Free hot breakfast or weekday breakfast bags to go are offered. There’s an indoor heated pool, plus a hot tub and a 24/7 gym. Parking is included, and a meeting room is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Laura L.

I ave high standards for Hampton Inn, but they did not disappoint The bar had great breakfast to order like a restaurant You had to pay, but it was nothing compared to other chains

The room was very clean and neat They had a computer in the lobby with a printer, and a great location within walking distance to shops and restaurants The front desk and breakfast servers went above and beyond I really enjoyed my stay here

Rebecca Kosierowski

We came up for a surgery and stayed here for one night We had a king suite, which was quite roomy and comfortable, clean and nice The bed was quite comfortable, the right balance of firm and soft (despite our preference at home for a very firm futon directly on the hardwood)

It was quiet, and the staff were all polite We thought about swimming in the pool, but the cloud of chlorine in the air when we opened the door to it was off-putting, so we went for a drive to Lake Erie (choosing Euclid Park over Edgewater Park since we didn’t have to drive right through Cleveland traffic to get there) and enjoyed a meal in the shade by the water instead The breakfast spread had a large variety of items, and they really only lost a star for the eggs being the tasteless powdered variety and the sausage with so little seasoning and flavor that I actually wondered if they were meatless (if so, people should be told on the placard because we don’t eat soy products)

Alex Scullion

Hotel front desk staff gave my coworkers and I a hard time when checking in and checking out They almost didn’t let us check in even though our employer had paid and we had email confirmations printed out Our names were also listed as the guests on the reservations

If you’re planning on booking rooms for business, you might want to reconsiderOther than the service, the hotel is OK The best thing about this hotel is the location!!! Within walking distance of great shops and restaurants I’m not sure I would want to stay at this particular hotel again, but the location was great

7. Comfort Inn Mayfield Heights Cleveland East (2-star hotel)

About this hotel

Off I-271, this straightforward hotel is 4 miles from Beachwood Place mall and 14 miles from the Holden Arboretum.Laid-back rooms come with complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add pull-out sofas.Parking is free, as is a hot breakfast buffet served in a dining area with a communal table. Other amenities include a 24/7 exercise room, a lobby lounge and a laundry room.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to North Chagrin Reservation
  • Guests praised the professional service
  • Guests mentioned “a pillow” 12 times
  • Guests liked the breakfast

Feedback From Real Customers

Michelle Ionta

We stayed here for two nights and I have to say that it was very nice especially given the price pointWe had a mini fridge and a microwave in our room which made it so much easier and the buffet breakfast was pretty goodWhenever we came in or called down then there was always someone at the front desk and they were always very helpful and nice

We have stayed at places with what we’re considered better names that didn’t even come close to the amenities and the knowledge and caring of the staff hereIf we need another stay in this town then this is definitely where we are going again!

Christine

Absolute garbage hotel and management My sister stayed there and she needed to use my credit card They would not allow her to stay there without me filling out an authorization form

I filled out the authorization form and clearly stated and signed that she was only allowed to use it for 2 nights Any additional nights they needed further approval They let her stay for 2 weeks I called probably 20 times to talk to management and they said they needed to “look into it” and they would “get back to me” yet refused to do so Or the general manager was conveniently unavailable Gave her two phone numbers and even my email What exactly was the point of you having that form if none of your employees look at it There was nothing to look into unless your general manager also can’t read Completely incompetent and is a pretty big mess up and a lot of money for them to care so little You’re better off sleeping outside

Brook Lujan

Great breakfast They just started back up w/full buffet breakfast after pandemic Have eggs, sausage, waffles, breads, yogurt, cereal, juices, & much more

Curb appeal looks a bit spooky but rooms were nice & great choice of pillows Our room had microwave & fridhe for around $95 w/AARP discount Also, very good Bob Evans restaurant right next door, & Costco only a few minutes away to get gas, etc

8. Courtyard by Marriott Cleveland University Circle (3-star hotel)

About this hotel

This modern hotel is an 8-minute walk from the Cleveland Institute of Art and a 12-minute walk from the Cleveland Museum of Natural History.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor terrace. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and an exercise room.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Contemporary Art Cleveland and the Severance Hall, Cleveland
  • 6 min walk to nearest transit
  • Guests praised the friendly service
  • Guests mentioned “museums” 11 times
  • Guests mentioned “Bistro” 15 times
  • Guests praised the bar

Feedback From Real Customers

Frank Georgetti

Excellent experience Rooms were clean Staff was exceptional

While all were outstanding, Katoya, Victoria and Tyler stood out A large group of us were in town for a family wedding, andthe staff was amazing in helping us coordinate all out changing needs Ron got us to our destinations on time and we appreciated having the shuttle service available He is a great ambassador!This is a convenient location for getting to Little Italy

Berky 1118

The service was superb and I would give more stars than 5 if I couldAfter an entire day of traveling, delays on all 3 legs of my trip, arriving to the hotel around 3 am, I was greeted by a wonderful man who quickly got me checked in I only had about 2 1/2 hours to sleep and the room was clean and inviting and I zonked out in minutes

I felt comfortable on entry Then I left to go to the Cleveland Clinic with a ride over there by the happiest, nicest man I WILL definitely stay there again!

Allen Reinecke

Conveniently situated around the corner from the hospital, with a shuttle bus service at your beck-and-call, which will take you to the hospital and back, or to restaurants within 2 miles, except on SundaysVery friendly and helpful staff, who are well used to recovering patients and their needsValet parking works seamlessly via a text message system, but is pricey at $21 per day (mid-2022)

Shame the pool is gone to enlarge the gym! 😢Breakfast is a small on-site Starbucks cafe and not free, but there’s a real Starbucks next door and several fast food and restaurant businesses within easy walking distance for lunch and dinnerBeautiful area with parks and museums

9. Courtyard by Marriott Cleveland Willoughby (3-star hotel)

About this hotel

This modern hotel is 7 miles from Lake Metroparks Farmpark and 8.8 miles from the Holden Arboretum.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool, a whirlpool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests praised the rooms, which have microwaves
  • 7 min drive to Squire’s Castle
  • Guests praised the friendly service
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jerry B

The service at this hotel is an embarrassment They charge you for a Marriott and barely give you Motel 6 service Could not get any clean towels on top of not getting your room cleaned

That might be OK if you were afforded a discount which you are not not Absolute absolute bad experience would not recommend this hotel to anyone!!!

10. Tru by Hilton Cleveland Midtown (2-star hotel)

About this hotel

In a tree-lined area along US-20, this modern hotel is 2 miles from the Cleveland Museum of Art, the Cleveland Museum of Natural History and the Cleveland Botanical Garden.Streamlined rooms with colorful accents feature free Wi-Fi and flat-screen TVs, as well as desks and minifridges.Complimentary perks include breakfast, parking, and all-day hot beverages. There’s also a gym, a convenience store and a game room. Coin-operated laundry facilities are available.

Things You Need to Know

  • 4 min drive to the Children’s Museum of Cleveland
  • Guests praised the friendly, professional service
  • Guests praised the TVs but some disliked the kitchenettes
  • Guests mentioned “hair conditioners” 13 times
  • Guests mentioned lobbies 23 times
  • Guests liked the architecture
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Gracie DeLollis

The room was small but fine, decor was definitely not to our taste not that it matters Though it was bothersome that not a single light fixture/lamp matched Anyway

The bed was comfortable and the room was clean, large bathroom and lovely shower Staff was friendly and helpful We appreciated that coffee/hot water was available in the lobby at all hours The reason for 3 stars is that the hotel plays music at an extremely high volume in the lobby 24/7 Honestly I don’t know how the desk staff can take it We had to leave very early in the morning to get our son to the Cleveland Clinic for surgery, and it was such an unpleasant way to start the day Music would be fine, but at a much lower volume, especially in the wee hours of the morning All in all a pleasant enough experience, but if I had to do it again I’d pay a little more to stay in a double tree

Tommy J.

Very good hotel Overall, very happy and we would stay againA little more thorough cleaning could be done in the rooms but nothing that was so bad we couldn’t deal with it

Mentioned in survey and I’m sure it will be addressedVery convenient to Cleveland Clinic, friendly housekeepers and desk staff Very quiet and comfortable rooms with good space Nice bright bathrooms and nice waste free toiletries like soap, body wash, shampoo, etc — (in squeeze mounted containers)We will definitely stay here again and are happy to have found this for our often visits to Cleveland Clinic – good value

Andy Shivler

I thought with the “Hilton” name and upscale price the hotel would be very clean, it was not There were food crumbs and stuff on the beds and the floor next to them Hairs in the shower which was pretty gross tbh

That being said, it was a decent room with comfortable beds The continental breakfast was pretty decent in the morning with standard self serve fare We took long showers and never ran out of hot water The staff was polite and helpful

11. The Tudor Arms Hotel Cleveland – a DoubleTree by Hilton (3-star hotel)

About this hotel

Set in a historic Gothic Revival building near the Cleveland Clinic hospital, this hotel is 1 mile from the Cleveland Museum of Art and 6 miles from the Rock and Roll Hall of Fame.Rooms offer contemporary decor with hardwood floors and custom-designed beds and furnishings, plus flat-screen TVs and free Wi-Fi. Suites feature separate living rooms.A casual Mediterranean restaurant offers lunch and dinner, and there’s a breakfast buffet (fee) and a lounge bar. Other amenities include a gym, a business center and a free cookie upon check-in, and 12,000 sq ft of event space includes a Tudor-style ballroom. Parking is available for a fee.

Things You Need to Know

  • Walking distance to the Severance Hall, Cleveland and the Cleveland Museum of Art
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the unclean bathrooms
  • 9 min walk to nearest transit
  • Guests praised the service, which has a concierge
  • Guests mentioned architecture 16 times
  • Guests liked “chocolate chip cookies”, mentioned 11 times in reviews

Feedback From Real Customers

Mari Webb

I highly recommend anyone visiting Cleveland to stay here! From the moment we walked in we felt very welcomed and taken care of These people understand Customer Service In a world that has forgotten what that is, Tudor Arms Hotel is a wonderful reminder on how it can be done right! From the front desk to the shuttle driver, restaurant workers, cleaning service – all were very kind and went out of their way to be of service to us

I was there with my daughter who was having surgery at the Cleveland Clinic This place was so accommodating, kind and helpful to us Their rooms were clean, big and very comfortable Their restaurant was good in both food and service I want to give a huge shout out to Alyssa from the front desk who was so helpful and very intuitive in all that she does Every hotel should have an Alyssa!! We have follow-up appointments at the clinic and there is no doubt in our mind where we will be staying

Christa K

Lovely, interesting, and beautiful! I am truly enjoying Hilton’s Tapestry collection and this one did not disappoint! Staff was amazingly friendly and helpful Rooms were very clean and well put together My only complaint, which is minimal is that we had a corner room and one of our windows did not have a heave drape so in the morning sunlight was hitting us directly in the face

Room 1004

Lynn Gehrke

I love staying in historic hotels – meaning buildings with a history They have an ambiance that newly built hotels do not have Tudor Arms was no disappointment! Restoration to the building was done keeping a lot of the old ambiance alive

The staff was friendly and the rooms were spacious and clean and the price was reasonable for the amenities provided

12. Aloft Cleveland Beachwood (3-star hotel)

About this hotel

An 8-minute walk from University Hospitals Ahuja Medical Center, this stylish, contemporary hotel is 4.3 miles from Beachwood Place shopping mall.Bright rooms feature free WiFi, flat-screen TVs and walk-in showers. Some have desks. Suites add separate sitting areas.Amenities include a business center, an indoor pool, a fitness center and a colorful cafe/bar. On-site parking is available for a fee.

Things You Need to Know

  • 6 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned the rooms are unclean
  • Guests mentioned lobbies 55 times
  • Guests mentioned “Billiard table” 18 times
  • Guests liked the fitness center, which has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Chantell Gaither

Hello everybody it’s me again, coming to you live about my experience with the aloft hotels Marriott I have to say again I am never disappointed when I stay at the aloft hotel Beachwood Ohio!Let me tell you why, I had a red eye flight this morning coming into Ohio for weekend business Now, I am a morning person but I was a little tired this morning because my alarm system went off four times last night at my home all the way up to the last alarm sounding at 3:26 AM this morning and I had to be at the airport by 6 AM

So I touchdown on time early this morning and I’m like I can’t wait until check in i am tired and I would like to take a little nap before I start my day I arrive at the aloft in Beachwood Ohio and I’m greeted by Andrew with the most beautiful smile and by the way he had a beautiful salmon colored top he looked so handsome and neat He says hello I say hi, I apologize for coming in so early today but is there anyway I can get an early check in He replied, absolutely we have a room waiting just for you, now that’s a quote! He said not only will I check you in early and since you’re so tired I’m going to upgrade your room at no charge to you I said, wow, thank you! And he mention by the way if you need any water or any refreshments you can have it here and he continued to take me around to the business center and things like that just a refamiliarize me with the schematics of this hotel Again I say thank you So I gather my things and head upstairs to my room and open the door to the most beautiful room and seating suite attached! I’m not gonna bother you guys with all the little details in the rooms and the seating area but I just want you to know that I’m so very grateful for the outstanding customer service I always receive when I come stay here! Thank you Andrew I’ll see you again on my next trip

Kamil

I really like this hotel, always staying there when going to Cleveland It’s nice, clean and with really good breakfast from Menu (order well done if You like fries cook better) The room is small, but enough for overnight stay or even few days, especially for the price

The stuff friendly and helpful Infused water offer at the lobby They also have some arcade games, console, pool, and bar I recommend this hotel especially in this price Perfect for a business trip or quick visit in Cleveland!

Deidre White

I came here for a sleep study through my doctor, but the hotel is nice The room was well decorated and OMG, the bed! That was one of the most comfortable beds I’ve ever slept in! It’s a very modern style, which isn’t my thing, but it was done well The shower was nice, good pressure

I didn’t like that the sink was out in the open, but it was tucked away from view of the bed, so there’s still some privacy when using it There’s a nice fridge and safe in the room, too I was facing a busy street, but couldn’t hear anything, so the windows were great, but I could hear some noise from the hallway, so that wasn’t great

13. Hilton Garden Inn Cleveland East/Mayfield Village (3-star hotel)

About this hotel

Within 2 miles of several major corporate offices, this contemporary hotel is less than 21 miles from downtown Cleveland.Flat-screen TVs with premium cable channels, minifridges, microwaves, and free WiFi are offered in each room, as well as polished decor and custom-designed beds. Suites add pull-out sofas.There’s a lounge and a 24/7 pantry, in addition to a cooked-to-order breakfast (fee) and on-site American restaurant. Other amenities include a heated indoor pool, whirlpool and fitness center, plus free parking, multiple meeting rooms and a business center.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to North Chagrin Reservation
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests praised the on-site restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Lynnette Akiki

We stayed for two nights and the first night was perfect The Hotel is beautiful and the staff was very friendly Our room and beds were also top notch

We had checked out then decided later to stay another night and that’s when it went down hill One of the the bed frames in the new room was broken and made a horrible noise all night, the refrigerator also clagged loudly all night long The mattress was awful, the vent fan in the bathroom didn’t work, the mirror was broken on the closet and our key cards quit working We were exhausted from a very long day and let the staff know in the morning, but they didn’t seem very concerned We had also hoped to have a nice drink at the hotel bar that Friday night but was told they weren’t opening because they didn’t have enough help We will be in in the area twice a month We will be giving the Holiday Inn next door instead

Patricia “Patti” Bigelow

I found this Hilton Garden Inn a disgrace, and nothing like the other Hilton properties I have stayed at In my opinion, Hilton Corporate should rescue this property ASAP from the disgraceful franchisee Upon checking in to the hotel, the front desk could not call up my husband’s Hilton honors number, even though we stayed here twice before

They set up a reservation without his honors number, even though I had no trouble setting one up with his number Staff was not friendly The hotel was not as nice as before, and no longer offers complimentary coffee, tea, or water in the lobby The desk clerk said he cancelled the duplicate reservation, and a hotel supervisor gave us extra points and free breakfast for the check-in troubles After we returned to Wisconsin, I discovered the hotel charged me for a late cancellation I tried contacting the hotel, but they don’t answer their phone I called Hilton Corporate to ask why I was charged a late cancellation on one of my credit cards, and for the same night I paid for it on another credit card Corporate discovered the hotel set up a new Hilton honors account under my husband’s name without informing us and without his consent The points and our charges were under this new honors account Corporate moved the points and charges to my husband’s honor account he has had for 15 years They are still working on trying to refund the duplicate charge I cannot trust doing business with this hotel I recommend you avoid this place like the plague

Klay Fennema

Staff was amazing, and extremely friendly and professional, however the rooms not so much I was there for work, not leisure and I am not looking for luxury by any means, but when there is food crumbs all over the carpets, leftover clothes behind the nightstand, dust, nasty mold in the A/C register and dried urine/hair on the toilet then that is completely inexcusable I understand and don’t mind an out-dated hotel, especially when it’s reasonably priced, but to have to feel absolutely disgusted to even shower, walk on the carpet bare footed, or sleep in the bed without wiping everything down with a Lysol wipe? Come on

I expected A LOT better from a Hilton

14. SpringHill Suites by Marriott Cleveland Solon (3-star hotel)

About this hotel

This relaxed all-suite lodging is 5 miles from the Great Falls of Tinkers Creek, 6.9 miles from Wildwater Kingdom water park and 13.7 miles from downtown Cleveland.Airy, straightforward suites have free WiFi, iPod docks and flat-screen TVs, plus kitchenettes, and living areas with pull-out sofas and desks.A hot breakfast buffet, weekday evening receptions and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a 24/7 convenience store and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 12 min drive to Great Falls of Tinkers Creek
  • Guests praised the service
  • Guests mentioned hot tubs 15 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Donnie Belden

Bed was comfortable Had a descent breakfast selection Desk Staff was friendly

Cleanliness of the room left something to be desired There was a spot on the carpet below the desk was so sticky that it would almost pull your shoe off The tub and toilet appear to have not been thoroughly cleaned in a while A few more room cleanliness and maintenance items I won’t take the time to list This is not the standard I expect from a Marriott branded hotel

Eric Adams

I enjoyed my experience here and the amenities were convenient and good Why only 4 stars, you need to bring ear plugs if you’re a light sleeper the plumbing is loud By loud I mean if someone upstairs flushes the toilet you will hear it out of all 4 walls and the ceiling at about 85 db

Staff are very friendly I’d really like to give 45 stars but I’m unable to

Ryan Thomas

Nice, clean, updated rooms, friendly staff and great location I always appreciate a hotel that has great options close by for dinner before settling in for the night The breakfast was kind of terrible, but the coffee was fresh and hot so we’re all good there

My one and only gripe (not entirely the hotels fault) was the water wouldn’t work in the morning I called the front desk and they switched me to a new room to take a shower A little inconvenient but they were very quick and accommodating I would definitely stay here again

15. Hyatt Place Cleveland/Lyndhurst/Legacy Village (3-star hotel)

About this hotel

Adjacent to the upmarket Legacy Village shopping center, this polished, modern hotel is 2 miles from I-271 and 7 miles from the Cleveland Museum of Art.The unfussy, contemporary rooms have free Wi-Fi, flat-screen TVs, and lounge areas with pull-out sofas, in addition to tea and coffeemakers, minifridges, and wet bars. Airy 1-bedroom suites add separate living rooms and extra TVs.Freebies include parking. There’s a casual all-day restaurant, a chic cafe/bar and a 24/7 exercise room, as well as a heated indoor pool.

Things You Need to Know

  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the casual restaurant
  • Some guests complained about the bathrooms
  • Guests mentioned “shopping malls” 12 times
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers

A R

The only good thing I have to say is that the rooms are very nice as were the views However they charged an extra 4 nights and when we called to try and get it sorted the woman who answered the phone could not have cared less We offered to bring the bills we received so she could see the difference and errors and her reply was “if it will make you feel better”

Feel better? Its to get credited back the extra charges and show you the discrepancy between the credit card and hotel bills! Also, in a two week stay, the room was half cleaned once I asked several times for it to be cleaned but they only did it when I caught them in the hall And then they didn’t get to the bathroom and just did the room Several of the nights there were loud parties and the walls and floors seem to be paper thin for sound Will never stay there again when travelling to Cleveland

Ann Brenner

Do not choose this hotel for your wedding block The problems that me and my family experienced will speak for themselves!1 The lock on my room stopped working on check out day so it took HOURS for a maintenance person to come fix the door to get our stuff out (this was the day after my wedding and we had planned to have family over)2

No one to check out guests (my family waited for 30 minutes and the online check out was not working either)3 One of my family members attempted to check in on Saturday at 3pm and they were not able to let her into her room until after the wedding The wedding was at 5pm and she had to get ready in someone else’s room4 Took them over 30 minutes to check me in and when I finally got to my room, it was the wrong one This caused me to be late to MY OWN wedding rehearsal5 Attempted to charge me double and when I corrected them, I was given attitude6 No luggage cart in sight all weekend7 Many of my guests were not given their complimentary hotel bags8 I was specifically told that the bar would be open on Friday and Saturday Like the luggage cart, no bartender in sight all weekend9 I asked and confirmed twice that there would be turnover service Saturday morning on two of the rooms I booked I guess fresh sheets and towels are asking for too much because neither rooms were cleaned for Saturday evening

Walter Jones

I didn’t stay at this particular one, however I did call this particular one to see if they had room availability for a particularly difficult to navigate situation (C19 pos, government travel, getting kicked out of my current hotel due to lack of availability) and while they didn’t have availability, their representative “Sunny” absolutely lived up to her name and stayed on the phone with me until I was taken care of fully She was honestly the first person to listen to my situation and not immediately try to shoo me away, and she did an excellent job helping me out and getting me sorted at a different Hyatt locationIf she’s coming up for review for a raise, 10/10 just do it 🙂

16. Cleveland Marriott East (3-star hotel)

About this hotel

Off Interstate 271, this laid-back hotel is a mile from the Maltz Museum of Jewish Heritage and 16 miles from the Cleveland Zoo and Rain Forest.Relaxed rooms offer flat-screen TVs, coffeemakers and desks, plus minifridges. Some include sofabeds. Suites add separate living areas. Wi-Fi is available for a fee.Parking is complimentary. Other amenities include a restaurant, a cafe/bar and a lounge, as well as an indoor pool and a 24/7 fitness center. There’s also meeting space, a business center and a coin-operated laundry. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to the Maltz Museum of Jewish Heritage
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 31 times
  • Guests liked the indoor pool

Feedback From Real Customers

Sean C

Nice, new, clean hotel All the amenities I really appreciate the M lounge

Front desk staff has been friendly and helpful We are having a conference here this week and the set up has been nicely done each dayI would definitely stay here again, and recommend it to coworkers

Verne Sommerville

I would give no star if it were possibleIt appears you changed management from October 2020 to February 2021The first thing I noticed that had changed, was the fact that you now charge for valet parking, without any options for opting out and parking your car yourself

Which means you are also charging for parking, if someone plans to park at the hotel You need to make that known to people before they book with youIf that weren’t enough, you charge for valet parking each night someone decides to stayI stayed two nights and was charged $39 for each nightYou fail to mention that on your siteI drove in from Columbus after booking two nights in advanceSo I had no choice but have you charge me $78, in addition to me original booking feeThe second thing is that there were no available carts to unload my personal items from my carThis put the valet in a bad position, by having him leave my car parked in front of the hotel along with three other cars, who I assume we’re also needing carts, while my girlfriend and I checked each floor, 7 total for any available carts, which we didn’t findThe way we finally were able to get a cart, was when I hotel guest had come into the lobby with a cart that she had stashed in her room, until friends of hers arrived with their belongings It seems she’s stayed there recently or was told how hard the carts were to come byThe other issue was the fact that I specifically requested room 705 upon booking, and was told it was available for the time we requested and would have itInstead I was given room 605Finally what does it take to have your cleaning crew report broken items to your in house maintenance staff Our toilet paper holder was hanging off the wall, with only one plastic anchor keeping it from completely falling to the floorIn short, I’ll never stay at your hotel again, and will advise others not too as wellExtremely Dissatisfied

Nick

Very nice hotel overall The good – The bed was comfotable The shower was awesome

The bar tender on duty was awesome! He gladly accommodated us and many others when we showed up 10 mins before closing! The not so great- the couch in the room didn’t look clean Check in was at 3, we arrived after 4, and the room was not ready until an hour later They gave us a voucher for breakfast for the trouble The breakfast buffet was average The french toast was cold the beacon ran out I had to wait the staff seemed to out sync the bus boy appeared to be the only working

17. Staybridge Suites Cleveland Mayfield Heights Beachwd, an IHG Hotel (3-star hotel)

About this hotel

In the east Cleveland suburbs, this traditional all-suite hotel sits among the businesses of Landerhaven Corporate Park. It’s 1.1 miles from I-271 and 5 miles from Canterbury Golf Club.Featuring free Wi-Fi, flat-screen TVs and DVD players, the relaxed studios also have kitchenettes and work desks. Some add pull-out sofas; 1- to 2-bedroom suites offer separate living rooms.Freebies include a breakfast buffet and evening receptions (select weeknights), plus parking and a local shuttle. There’s also a seasonal outdoor pool, a gym, a basketball hoop and a BBQ/picnic area, as well as a 24/7 business center and coin-operated laundry facilities.

Things You Need to Know

  • The rooms have kitchenettes and refrigerators
  • 9 min drive to the Maltz Museum of Jewish Heritage
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned “Bag” 10 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kerri Boardwine

I’m spending a couple of days here First impressions were great It is easily located off of the interstate in a quiet area

My room is quiet and comfortable There are some scuffs on the wall and a stain or two on the carpet but that is to be expected The important stuff is spotless Bed is comfy, sheets smell and look fresh, bathroom is spotless as well at the kitchen area The lady working the front desk tonight is excellent and friendly If I’m back in the area I will absolutely be staying here again They also offer a discount for nurses and first responders too which was an excellent surprise 95/10!

DemonOfD20

Probably one of the better places i stayed during my vacation! Rooms are incredible, love the addition of stoves and appliances for the rooms (i made good use of those during my one night in the stay) The room was incredibly clean when we got there Honestly, this would’ve been a good hotel to stay in for a couple days even

Wish i couldve stayed longer

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