Hotel with Gym in Maple Heights, OH

1. Hilton Garden Inn Cleveland/Twinsburg (3-star hotel)

About this hotel

A 2-minute drive from Interstate 480, this contemporary hotel is 8 miles from the water park at Geauga Lake and 7 miles from Aurora Farms Premium Outlets.The traditional rooms offer custom-designed beds, flat-screen TVs with expanded premium channels, microwaves, minifridges and free WiFi. Some suites have whirlpool tubs.There’s a cooked-to-order breakfast for a fee, as well as a casual bar and a 24/7 market. Room service is provided by a local restaurant. There’s also a fitness center and indoor pool. Additional amenities include 6 meeting rooms, a ballroom and business center.

Things You Need to Know

  • The rooms have TVs
  • 13 min drive to Great Falls of Tinkers Creek
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 12 times
  • Guests mentioned lobbies 27 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

josh harris

We usually stay at the Marriott but, they were booked Our family came 8 hours away for a basketball camp Our stay was February, 18-20

The first night was horrible The fire alarm went off TWICE during the night I’m pregnant and tired My fiancé had to rush to get our 3 kids up and out the door We never got told what was going on The officer just told us it was safe to go back to our room Customer service unfortunately was not the best at all They charge for breakfast The rooms are not clean which is fine I just would have appreciated someone coming by to replace towels at least When turning the heat up, it’s really loud off and on throughout the night For us this was not a comfortable stay I wouldn’t recommend

Seth B.

Absolutely one of the best hotels, I’ve stayed in for awhile!!! ⭐⭐⭐⭐⭐And by far one of the cleanest Hilton garden Inns!!! 😊 I travel for work and my work always has me staying at this location for the weekdays and then going back to Columbus (home) every weekend The staff is absolutely friendly and helpful, I don’t know what people are complaining about, the rooms are definitely clean and nice and I’ve stayed in multiple different rooms and I have not had any bad customer service or issues with the cleanliness or services I think these people are just trying to get free stuff! But I will continue to have my work, use this location for my work! And when we come up to visit family, I will continue to use this Hilton garden Inn even using money out of my own pocket!

Shanker Dutt

I stayed for business visit overnight Rooms were clean as was the lobby The front desk people were very courteous

I am only giving 4 stars as the television in the room was very small and old and the AC didn’t allow to run the fan constantly Also I opted for premium TV channels and other than a few showtime channels there was nothing premium

2. Home2 Suites by Hilton Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in the bustling Rockside Road business district is 9 miles from the Quicken Loans Arena, an entertainment and sports venue, and 11 miles from the Rock & Roll Hall of Fame and Museum.The unfussy studios and 1-bedroom suites offer free Wi-Fi, flat-screen HDTVs, kitchens, and living areas with pull-out couches. Kids age 17 and under stay at no extra cost with an adult.A breakfast buffet and parking are complimentary. There’s a convenience store open 24 hours. A patio features BBQ grills, an open fire pit and TVs. Other amenities include an indoor pool and a combined fitness and laundry facility.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 12 min drive to the A Christmas Story House
  • Guests praised the friendly service
  • Guests mentioned microwaves 11 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Jack Sparky Frahn

For the price of the room and what we got we were not happy The room was to small, way to long The shower pressure was horrid and it took to long to take a shower

The breakfast was slim pickings and it tasted like it was 3 days old Coffee was good One night I bought a tea and a granola bar from the front desk and it was 7 dollars? I know convenience pricing but wow! The bed was to stiff and we did not get any sleep We will not be staying here at this hotel again

Jen Bradburn

Room was very large (I believe it was an accessible corner room) and had everything I needed Thought it was great hotel until I noticed housekeeping issues (a dirty washcloth sitting above the shower from previous guest and a long hair that didn’t belong to me on outside of bathtub) Morning breakfast was on lower end of hotels in this class

Pool was out of service, which was not reflected on Hilton website when I booked The front desk said it had been shut down for quite a while waiting on parts and no timetable for reopening Hotel is next to office buildings so guests are mostly for corporate travel Room was very quiet even though I was worried because I was next to elevator, stairs and ice maker (these happened to be the only things I asked to avoid when booking and are also in my hotel account information) I was not informed that you had to request housekeeping or they do not clean your room and there was no door hanger for my room to request cleaning Actually I’m assuming this was their policy since my room did not get cleaned while I was there I only stayed 2 nights with very late arrival the first night so it wasn’t a big deal to miss housekeeping, just would have appreciated some signage or instructions at check in if you needed to request it

Joe Brooks

My wife and I sometimes take road trips that have Cleveland as a stopover destination We had a pleasant one-night stay at this hotel in 2019 when we visited the Rock and Roll Hall of Fame On this trip we went to see the house from the movie A Christmas Story

This hotel was also conveniently located within about 5 miles of that destination, so we decided to stay here again on our July 2022 trip, also a one-night stayWe found that our experience in 2022 was also very pleasant and very similar to our 2019 stay We’ve noticed that some hospitality venues (ie, restaurants and hotels) seem to have suffered a bit due to Covid, but this hotel seems to have been unaffected The service was friendly and efficient, just like it was before CovidWe arrived after midnight and the night desk clerk checked us in She was friendly, welcoming and helpful Our rooms were well appointed We had the same full kitchen with a small refrigerator, a microwave and a dishwasher, sink, cupboards, plates and silverware The bed was comfortable, and the room was nice and quiet The bathroom was clean and had the usual amenities, including complimentary soap, shampoo and conditioner Water pressure, which is a problem in some hotel showers, was good hereThe complimentary breakfast was decent with a variety of breakfast foods available, including omelets, sausage patties on an English muffin with or without egg and cheese, waffles, fruit, breakfast cereals, packets of instant oatmeal, yogurt, muffins, milk and orange juice The only issue was that their orange juice dispenser was dispensing orange juice that was a bit watery – possibly a temporary condition that could have been easily rectified by refilling the machineWe asked for and received a late checkout Although we were about 15 minutes late leaving our room, no one complained and we did not feel like we were being hustled out of the room, which happens at some hotels Our checkout was fast and easy

3. Hampton Inn Cleveland-Solon (3-star hotel)

About this hotel

This casual hotel is 14 miles from the Cuyahoga Valley National Park and 19 miles from downtown Cleveland.The laid-back rooms include free Wi-Fi, flat-screen TVs, work desks and ergonomic lap desks (for working on the bed). They also have coffeemakers, minifridges and microwaves. Upgraded rooms add pull-out sofas or whirlpool tubs.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also a convenience store, an indoor pool, a fitness room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 11 min drive to Great Falls of Tinkers Creek
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Antoinette Joy

What a great time my hubby and I had We’re from Virginia and came to see a college roommate We slept like babies and enjoyed the local eats

I met Mrs Michelle Young Reid working at the front desk and come to find out, she was born and raised with my family in Pittsburgh We even graduated from the same university Small worldWe slept in both nights so I cannot comment about the breakfast Next time

4. Hotel Indigo Cleveland-Beachwood (4-star hotel)

About this hotel

Off Interstate 271, this contemporary hotel is 1 mile from the Maltz Museum of Jewish Heritage and 2 miles from Canterbury Golf Club.Airy, colorful rooms come with free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living areas with sofabeds. Room service is available.Parking is complimentary. A refined steakhouse has wooden floors, leather seating and a bar. There’s also a casual cafe, a gym and a business center. Breakfast is available (surcharge).

Things You Need to Know

  • 7 min drive to the Maltz Museum of Jewish Heritage
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes but others liked the beds
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests disliked the refrigerators, mentioned 19 times in reviews
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

D.L. Eppy

Checked in 4-30-22, mid day Tiffany at the front desk was niceWhile checking in I noticed the rate wasn’t what my confirmation said

The hotel charged me almost twice what the rate was and no could explain it and said the manager would be there in the morning when we checked out, that never happened I have no words that can describe the disgust I felt in my stomach when we went into our room and pulled the sheets down to see thus See pictures Human hairs, blood on bedding, urine stains Never in all of my travels have I experienced such blatant laziness of it’s employees, and managementNever would I stay at this location, should have their franchise status revoked

Randy Proctor

I left a few incredibly important items at the hotel and they found them and mailed them back to me I cannot thank the staff enough for helping to return one of my most prized possessionsAlso, the hotel room was lovely, and the attached steakhouse gave us an amazing meal!

Jayafk

Save a headache and stay anywhere else Had to cancel trip after testing Covid positive Took 3 days of emails and phone calls to finally speak with someone who was able to help

After days of mind blowing incompetence we were still charged for 1 nights stayI can only hope they use their ill gotten funds to stay at a functioning hotel and observe how it is supposed to work

5. TownePlace Suites by Marriott Cleveland Solon (2-star hotel)

About this hotel

On a tree-lined street, this modest all-suite hotel is 5 miles from the Great Falls of Tinkers Creek, 7 miles from Hard Rock Rocksino Northfield Park and 9 miles from Aurora station.The sleek, streamlined suites include free Wi-Fi, flat-screen TVs and kitchens, plus living rooms with sofas.Breakfast and parking are complimentary. Other amenities include a restaurant, an indoor pool and a fitness center, plus BBQs. Event space is available.

Things You Need to Know

  • The rooms have microwaves and kitchenettes
  • 11 min drive to Great Falls of Tinkers Creek
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned pools 12 times

Feedback From Real Customers

April Brooks

So I like the rooms also the hotel I just wish it was a little bigger Also if they had adjoining rooms would be fantastic Having a dishwasher is for sure a plus

If your alone or a couple with no kids than this is perfect for a long term stay If you needed to with kids it can feel a little cramped It’s in a decent location I mean it’s Solon so there are restaurants and things to do The pool is also pretty small besides that it was a nice place to stay Pretty clean as well I mean it’s a hotel Worth staying at that’s for sure💛

Laura Skrebunas

We stayed here this past weekend as we were in town for my daughter’s wedding shower The staff and experience was amazing from beginning to end! The staff was friendly and went over and above to make sure our weekend was amazing The hotel breakfast was a step above the usual breakfast fare we’ve gotten at hotels, and the rooms were comfortable and beautiful

Thank you-we definitely will stay here any time we are up in this area!

Jennifer Cox

The hotel is nice, clean, new — love the flooring in the rooms, especially, because

well, COVID makes carpet not the best choice! I wasn’t there long enough to make use of the amenities beyond a glass of wine at the bar, but the physical amenities are way less important to me than the staff Maybe there’s a factory in Chagrin Falls/Solon that produces nice people? Maybe it’s the water? Whatever the reason, the staff was amazing and just made my stay during a stressful business trip so enjoyable I just called today to book another stay, even though other hotels are closer to my meeting this time!

6. Home2 Suites by Hilton Cleveland Beachwood (3-star hotel)

About this hotel

On a grassy plot off Interstate 271, this informal all-suite hotel is 16 miles from the shops and restaurants in Downtown Cleveland, and 5 miles from walking trails at Acacia Reservation.Bright, relaxed studios have free Wi-Fi, plus flat-screen TVs, pull-out sofas and kitchenettes. The 1-bedroom suites offer separate living/dining rooms.Complimentary amenities include parking, and a breakfast buffet served in a modern dining room. There’s also an indoor saltwater pool, a fitness room, and a terrace that has BBQs and a fire pit, in addition to a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • The hotel has a nightclub

Feedback From Real Customers

Anthony Adams

Booked 5 Nights First night they did not have our room available and they booked us a hotel next door Second Night, room not exactly as pictured online

Linens not supplied in room for pull out Had to request Linens and pillow covers and go to front desk Trash under cushions Thin walls so we heard the loud neighbors until 3am Highway noise also apparent We requested towels and none delivered We then requested room-cleaning and towels nothing Shirtless guest in breakfast room, Employees smoking at front door and talking on phone, etc The room interior was pretty nice, but the service was not With the poor service, thin walls, and partying guests, it makes me think this is more of a nicer version of motel 6 with a kitchen added Not worth it in the end there are better options

Jo MV

The hotel was clean and updated The employees were kind and helpful I appreciate virtual check-in, keycard and room status

The room was spacious for the price, but rather small for a suiteBreakfast was included and had gluten-free options including several omelets, eggs, and gritsI was disappointed that even though I included a note when booking an accessible room that I am a wheelcbair user, I was given a non-accesible room

Pamela Bell

My sweater was stolen! I accidentally left my sweater in the closet I am POSITIVE I left it there When I contacted Customer Service I was advised that if their staff finds any left property they would place in lost and found

Well obv NOT! The sweater was a nice and I guess someone liked it Dishonesty disgusts me Hilton advised me that I have no recourse Shame on you Hilton!

7. Hampton Inn & Suites Cleveland-Beachwood (3-star hotel)

About this hotel

Off interstate 271, this warm roadside hotel is 2 miles from the Maltz Museum of Jewish Heritage and 6 miles from Chagrin Fall Waterfall. Downtown Cleveland is 18.6 miles away.All rooms include free Wi-Fi and custom-designed beds, plus both full desks and lap desks (for working on the bed), coffeemakers and 32-inch flat-screens. Suites add microwaves and fridges, as well as wet bars and sofabeds.Free hot breakfast or weekday breakfast bags to go are offered. There’s an indoor heated pool, plus a hot tub and a 24/7 gym. Parking is included, and a meeting room is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Laura L.

I ave high standards for Hampton Inn, but they did not disappoint The bar had great breakfast to order like a restaurant You had to pay, but it was nothing compared to other chains

The room was very clean and neat They had a computer in the lobby with a printer, and a great location within walking distance to shops and restaurants The front desk and breakfast servers went above and beyond I really enjoyed my stay here

Rebecca Kosierowski

We came up for a surgery and stayed here for one night We had a king suite, which was quite roomy and comfortable, clean and nice The bed was quite comfortable, the right balance of firm and soft (despite our preference at home for a very firm futon directly on the hardwood)

It was quiet, and the staff were all polite We thought about swimming in the pool, but the cloud of chlorine in the air when we opened the door to it was off-putting, so we went for a drive to Lake Erie (choosing Euclid Park over Edgewater Park since we didn’t have to drive right through Cleveland traffic to get there) and enjoyed a meal in the shade by the water instead The breakfast spread had a large variety of items, and they really only lost a star for the eggs being the tasteless powdered variety and the sausage with so little seasoning and flavor that I actually wondered if they were meatless (if so, people should be told on the placard because we don’t eat soy products)

Alex Scullion

Hotel front desk staff gave my coworkers and I a hard time when checking in and checking out They almost didn’t let us check in even though our employer had paid and we had email confirmations printed out Our names were also listed as the guests on the reservations

If you’re planning on booking rooms for business, you might want to reconsiderOther than the service, the hotel is OK The best thing about this hotel is the location!!! Within walking distance of great shops and restaurants I’m not sure I would want to stay at this particular hotel again, but the location was great

8. Comfort Inn Mayfield Heights Cleveland East (2-star hotel)

About this hotel

Off I-271, this straightforward hotel is 4 miles from Beachwood Place mall and 14 miles from the Holden Arboretum.Laid-back rooms come with complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add pull-out sofas.Parking is free, as is a hot breakfast buffet served in a dining area with a communal table. Other amenities include a 24/7 exercise room, a lobby lounge and a laundry room.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to North Chagrin Reservation
  • Guests praised the professional service
  • Guests mentioned “a pillow” 12 times
  • Guests liked the breakfast

Feedback From Real Customers

Michelle Ionta

We stayed here for two nights and I have to say that it was very nice especially given the price pointWe had a mini fridge and a microwave in our room which made it so much easier and the buffet breakfast was pretty goodWhenever we came in or called down then there was always someone at the front desk and they were always very helpful and nice

We have stayed at places with what we’re considered better names that didn’t even come close to the amenities and the knowledge and caring of the staff hereIf we need another stay in this town then this is definitely where we are going again!

Christine

Absolute garbage hotel and management My sister stayed there and she needed to use my credit card They would not allow her to stay there without me filling out an authorization form

I filled out the authorization form and clearly stated and signed that she was only allowed to use it for 2 nights Any additional nights they needed further approval They let her stay for 2 weeks I called probably 20 times to talk to management and they said they needed to “look into it” and they would “get back to me” yet refused to do so Or the general manager was conveniently unavailable Gave her two phone numbers and even my email What exactly was the point of you having that form if none of your employees look at it There was nothing to look into unless your general manager also can’t read Completely incompetent and is a pretty big mess up and a lot of money for them to care so little You’re better off sleeping outside

Brook Lujan

Great breakfast They just started back up w/full buffet breakfast after pandemic Have eggs, sausage, waffles, breads, yogurt, cereal, juices, & much more

Curb appeal looks a bit spooky but rooms were nice & great choice of pillows Our room had microwave & fridhe for around $95 w/AARP discount Also, very good Bob Evans restaurant right next door, & Costco only a few minutes away to get gas, etc

9. Holiday Inn Cleveland-S Independence, an IHG Hotel (3-star hotel)

About this hotel

This informal hotel is 13 miles from Cleveland Hopkins International Airport, 9 miles from downtown Cleveland and 11 miles from FirstEnergy Stadium, home of the Cleveland Browns football team.Warm rooms with a traditional vibe offer flat-screen TVs, minifridges and free Wi-Fi. Upgraded rooms offer sofabeds and coffeemakers. Kids stay at no charge in a parent’s room.Amenities include an American grill (kids 11 and under eat free with restrictions), plus an indoor pool and a fitness center. Parking and an area shuttle are included.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 17 min drive to Cleveland Hopkins
  • One of the few hotels in the area with room service
  • Guests mentioned “Ballroom” 38 times
  • The fitness center has treadmills
  • Guests praised the nightlife
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Annette Misenko

This Hotel is great, love Holiday Inn The rooms are nice and the pool and gym were really enjoyableHowever, DO NOT look for help from the staff

They do not clean rooms daily, difficult to get replenishmemt items for the room When I picked up a family member from the Cleveland Clinic I asked if they could make up the room since we are here for 3 days and nights They never did it Front desk staff do not wear masksokay but they also then won’t make up your room Stay here because it’s a good hotel Don’t expect any kindness or service from the staff That is why they get a 2 instead of a 5

Russell Horn

Generally the hotel was good Our room was clean (though the peeling wallpaper in the bathroom could have been glued down) The beds were comfortable

The rooms could use some updating – for example there are no outlets by the bed, and unlike some other chains there’s no access to Netflix/HBO from the TVThe biggest disappointment was the bar On Friday it closed at 10pm The staff explained this was because it was quiet The next night (Saturday), with a packed bar, they closed at 11pm The bar itself was poorly stocked – “we don’t really have Scotch” and the staff were struggling with the volume of customersSo come for the rooms, and maybe look for somewhere else if you’re expecting after dinner drinks

Nicole Sloat

The holiday Inn hosted our wedding reception and the process was seamless from beginning to end Laura Surace, the coordinator is on top of everything and the entire banquet team worked wonderfully with my vendors to make the day everything we imagined

If you’re looking for a place to host your wedding I definitely recommend the Holiday Inn on Rockside Its affordable, well organized, beautiful and the food was great!

10. Aloft Cleveland Beachwood (3-star hotel)

About this hotel

An 8-minute walk from University Hospitals Ahuja Medical Center, this stylish, contemporary hotel is 4.3 miles from Beachwood Place shopping mall.Bright rooms feature free WiFi, flat-screen TVs and walk-in showers. Some have desks. Suites add separate sitting areas.Amenities include a business center, an indoor pool, a fitness center and a colorful cafe/bar. On-site parking is available for a fee.

Things You Need to Know

  • 6 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned the rooms are unclean
  • Guests mentioned lobbies 55 times
  • Guests mentioned “Billiard table” 18 times
  • Guests liked the fitness center, which has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Chantell Gaither

Hello everybody it’s me again, coming to you live about my experience with the aloft hotels Marriott I have to say again I am never disappointed when I stay at the aloft hotel Beachwood Ohio!Let me tell you why, I had a red eye flight this morning coming into Ohio for weekend business Now, I am a morning person but I was a little tired this morning because my alarm system went off four times last night at my home all the way up to the last alarm sounding at 3:26 AM this morning and I had to be at the airport by 6 AM

So I touchdown on time early this morning and I’m like I can’t wait until check in i am tired and I would like to take a little nap before I start my day I arrive at the aloft in Beachwood Ohio and I’m greeted by Andrew with the most beautiful smile and by the way he had a beautiful salmon colored top he looked so handsome and neat He says hello I say hi, I apologize for coming in so early today but is there anyway I can get an early check in He replied, absolutely we have a room waiting just for you, now that’s a quote! He said not only will I check you in early and since you’re so tired I’m going to upgrade your room at no charge to you I said, wow, thank you! And he mention by the way if you need any water or any refreshments you can have it here and he continued to take me around to the business center and things like that just a refamiliarize me with the schematics of this hotel Again I say thank you So I gather my things and head upstairs to my room and open the door to the most beautiful room and seating suite attached! I’m not gonna bother you guys with all the little details in the rooms and the seating area but I just want you to know that I’m so very grateful for the outstanding customer service I always receive when I come stay here! Thank you Andrew I’ll see you again on my next trip

Kamil

I really like this hotel, always staying there when going to Cleveland It’s nice, clean and with really good breakfast from Menu (order well done if You like fries cook better) The room is small, but enough for overnight stay or even few days, especially for the price

The stuff friendly and helpful Infused water offer at the lobby They also have some arcade games, console, pool, and bar I recommend this hotel especially in this price Perfect for a business trip or quick visit in Cleveland!

Deidre White

I came here for a sleep study through my doctor, but the hotel is nice The room was well decorated and OMG, the bed! That was one of the most comfortable beds I’ve ever slept in! It’s a very modern style, which isn’t my thing, but it was done well The shower was nice, good pressure

I didn’t like that the sink was out in the open, but it was tucked away from view of the bed, so there’s still some privacy when using it There’s a nice fridge and safe in the room, too I was facing a busy street, but couldn’t hear anything, so the windows were great, but I could hear some noise from the hallway, so that wasn’t great

11. Hyatt Place Cleveland/Independence (3-star hotel)

About this hotel

This straightforward hotel is 7.4 miles from Cleveland Metroparks Zoo and 10.6 miles from shopping at West Side Market.The modern rooms come with free WiFi, 42-inch flat-screen TVs, coffeemakers and minifridges.Amenities include an indoor pool and a fitness center. There’s also a coffee and cocktail bar, 24/7 dining and a market, a business center and meeting space. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the A Christmas Story House
  • Some guests complained about the air conditioning
  • Guests liked the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned lobbies 17 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Elsa S

There was ample parking on both the front and back of the building Breakfast was always hot with decent options The room was a good size and we enjoyed the separate seating (living room) area

Cons: I believe the front desk clerk said the pool was heated but my husband and daughter along with other guests said it didn’t feel heated Also the TV kept breaking up I believe they have Dish as their provider, I would suggest looking into a different option if one is availableJust an FYI I believe you may need to let the front desk know if you would like housekeeping to clean and make your beds daily because we were there 5 days and it was only done one of the days

Shawna Gann

The staff was super friendly Room was clean, bed was okay The heat register was so loud I couldn’t sleep though

They don’t do any housekeeping unless you set that up in advance I had to use the QR code and app to request more toiletries and that the trash be taken outLiked that there was a hot breakfast, but the eggs were cooked on one of those clay casserole dishes and they had a potholder on top so you wouldn’t burn yourself except…I still burned myself 😔Not a bad place, but I have stayed at HP before and really enjoyed it Location was fine, too I’m not sure I’ll stay there again, but it was good ‘nuff for my visit

Anne “Anne” Van Camp

Stayed for 1 night as we were on a cross-country drive, so I’m very happy they accepted my request on late arrival checkin At first, the room they gave me is smelling terribly bad Smells cigarette

I thought we can bear with if, but it really started irritating my nasal so we requested to replace the room Which I’m happy, they did! This time is cleaner, no smell, bed pillows and blanky are comfy! All of the stuff that were mentioned on their website are all in there and works perfectly fine! Enjoyed our stay Thank you!

12. Hampton Inn & Suites Cleveland/Independence (3-star hotel)

About this hotel

This modern hotel is 7 miles from the Metropark Zoo and Rain Forest and 8 miles from the Rock and Roll Hall of Fame.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Suites add kitchenettes and sofabeds.Freebies include parking, hot breakfast or weekday breakfast bags to go. There’s an exercise room and a seasonal pool, plus a meeting room.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 13 min drive to the A Christmas Story House
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Elizabeth Bieter

This was a really old hotel Our door to our room did not fit We could see out into the hall there was such a huge gap between the door and the door frame

The beds were comfortable, so that was really good The staff was so helpful and friendly The company needs to invest in this location They have this great staff, but the structure needs a lot of work for sure

Lauren Trionfante

Yes, the hotel is outdated, but I stay here frequently, and it’s clean Erica, the manager, is accommodating, and the front desk staff is welcoming I arranged for a workgroup to stay here, and all were thrilled with the accommodations and the cleanliness

We will be back Keep up the great work I have no complaints, nor did my group, thankfully Close to the freeway and excellent proximity to downtown

David Dwinnells

When we entered our room my daughter found a pile of dirty clothes underneath the desk My wife found hair in the shower and the clock was broken Also we hada clogged toilet

A few things that could have been resolved if they cleaned the room before we got there This is a very dated hotel They do have directtv which was a plus The staff tried to fix our problems by letting my 3 children get a few snacks from the snack room That was very nice of them but I think my room rate should have been adjusted due to the circumstances Hopefully Hampton Inn will put some money into this hotel and update the rooms We loved our trip but the dirtiest of the room was not acceptable

13. SpringHill Suites by Marriott Cleveland Solon (3-star hotel)

About this hotel

This relaxed all-suite lodging is 5 miles from the Great Falls of Tinkers Creek, 6.9 miles from Wildwater Kingdom water park and 13.7 miles from downtown Cleveland.Airy, straightforward suites have free WiFi, iPod docks and flat-screen TVs, plus kitchenettes, and living areas with pull-out sofas and desks.A hot breakfast buffet, weekday evening receptions and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a 24/7 convenience store and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 12 min drive to Great Falls of Tinkers Creek
  • Guests praised the service
  • Guests mentioned hot tubs 15 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Donnie Belden

Bed was comfortable Had a descent breakfast selection Desk Staff was friendly

Cleanliness of the room left something to be desired There was a spot on the carpet below the desk was so sticky that it would almost pull your shoe off The tub and toilet appear to have not been thoroughly cleaned in a while A few more room cleanliness and maintenance items I won’t take the time to list This is not the standard I expect from a Marriott branded hotel

Eric Adams

I enjoyed my experience here and the amenities were convenient and good Why only 4 stars, you need to bring ear plugs if you’re a light sleeper the plumbing is loud By loud I mean if someone upstairs flushes the toilet you will hear it out of all 4 walls and the ceiling at about 85 db

Staff are very friendly I’d really like to give 45 stars but I’m unable to

Ryan Thomas

Nice, clean, updated rooms, friendly staff and great location I always appreciate a hotel that has great options close by for dinner before settling in for the night The breakfast was kind of terrible, but the coffee was fresh and hot so we’re all good there

My one and only gripe (not entirely the hotels fault) was the water wouldn’t work in the morning I called the front desk and they switched me to a new room to take a shower A little inconvenient but they were very quick and accommodating I would definitely stay here again

14. Cleveland Marriott East (3-star hotel)

About this hotel

Off Interstate 271, this laid-back hotel is a mile from the Maltz Museum of Jewish Heritage and 16 miles from the Cleveland Zoo and Rain Forest.Relaxed rooms offer flat-screen TVs, coffeemakers and desks, plus minifridges. Some include sofabeds. Suites add separate living areas. Wi-Fi is available for a fee.Parking is complimentary. Other amenities include a restaurant, a cafe/bar and a lounge, as well as an indoor pool and a 24/7 fitness center. There’s also meeting space, a business center and a coin-operated laundry. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to the Maltz Museum of Jewish Heritage
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 31 times
  • Guests liked the indoor pool

Feedback From Real Customers

Sean C

Nice, new, clean hotel All the amenities I really appreciate the M lounge

Front desk staff has been friendly and helpful We are having a conference here this week and the set up has been nicely done each dayI would definitely stay here again, and recommend it to coworkers

Verne Sommerville

I would give no star if it were possibleIt appears you changed management from October 2020 to February 2021The first thing I noticed that had changed, was the fact that you now charge for valet parking, without any options for opting out and parking your car yourself

Which means you are also charging for parking, if someone plans to park at the hotel You need to make that known to people before they book with youIf that weren’t enough, you charge for valet parking each night someone decides to stayI stayed two nights and was charged $39 for each nightYou fail to mention that on your siteI drove in from Columbus after booking two nights in advanceSo I had no choice but have you charge me $78, in addition to me original booking feeThe second thing is that there were no available carts to unload my personal items from my carThis put the valet in a bad position, by having him leave my car parked in front of the hotel along with three other cars, who I assume we’re also needing carts, while my girlfriend and I checked each floor, 7 total for any available carts, which we didn’t findThe way we finally were able to get a cart, was when I hotel guest had come into the lobby with a cart that she had stashed in her room, until friends of hers arrived with their belongings It seems she’s stayed there recently or was told how hard the carts were to come byThe other issue was the fact that I specifically requested room 705 upon booking, and was told it was available for the time we requested and would have itInstead I was given room 605Finally what does it take to have your cleaning crew report broken items to your in house maintenance staff Our toilet paper holder was hanging off the wall, with only one plastic anchor keeping it from completely falling to the floorIn short, I’ll never stay at your hotel again, and will advise others not too as wellExtremely Dissatisfied

Nick

Very nice hotel overall The good – The bed was comfotable The shower was awesome

The bar tender on duty was awesome! He gladly accommodated us and many others when we showed up 10 mins before closing! The not so great- the couch in the room didn’t look clean Check in was at 3, we arrived after 4, and the room was not ready until an hour later They gave us a voucher for breakfast for the trouble The breakfast buffet was average The french toast was cold the beacon ran out I had to wait the staff seemed to out sync the bus boy appeared to be the only working

15. Hyatt Place Cleveland/Lyndhurst/Legacy Village (3-star hotel)

About this hotel

Adjacent to the upmarket Legacy Village shopping center, this polished, modern hotel is 2 miles from I-271 and 7 miles from the Cleveland Museum of Art.The unfussy, contemporary rooms have free Wi-Fi, flat-screen TVs, and lounge areas with pull-out sofas, in addition to tea and coffeemakers, minifridges, and wet bars. Airy 1-bedroom suites add separate living rooms and extra TVs.Freebies include parking. There’s a casual all-day restaurant, a chic cafe/bar and a 24/7 exercise room, as well as a heated indoor pool.

Things You Need to Know

  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the casual restaurant
  • Some guests complained about the bathrooms
  • Guests mentioned “shopping malls” 12 times
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers

A R

The only good thing I have to say is that the rooms are very nice as were the views However they charged an extra 4 nights and when we called to try and get it sorted the woman who answered the phone could not have cared less We offered to bring the bills we received so she could see the difference and errors and her reply was “if it will make you feel better”

Feel better? Its to get credited back the extra charges and show you the discrepancy between the credit card and hotel bills! Also, in a two week stay, the room was half cleaned once I asked several times for it to be cleaned but they only did it when I caught them in the hall And then they didn’t get to the bathroom and just did the room Several of the nights there were loud parties and the walls and floors seem to be paper thin for sound Will never stay there again when travelling to Cleveland

Ann Brenner

Do not choose this hotel for your wedding block The problems that me and my family experienced will speak for themselves!1 The lock on my room stopped working on check out day so it took HOURS for a maintenance person to come fix the door to get our stuff out (this was the day after my wedding and we had planned to have family over)2

No one to check out guests (my family waited for 30 minutes and the online check out was not working either)3 One of my family members attempted to check in on Saturday at 3pm and they were not able to let her into her room until after the wedding The wedding was at 5pm and she had to get ready in someone else’s room4 Took them over 30 minutes to check me in and when I finally got to my room, it was the wrong one This caused me to be late to MY OWN wedding rehearsal5 Attempted to charge me double and when I corrected them, I was given attitude6 No luggage cart in sight all weekend7 Many of my guests were not given their complimentary hotel bags8 I was specifically told that the bar would be open on Friday and Saturday Like the luggage cart, no bartender in sight all weekend9 I asked and confirmed twice that there would be turnover service Saturday morning on two of the rooms I booked I guess fresh sheets and towels are asking for too much because neither rooms were cleaned for Saturday evening

Walter Jones

I didn’t stay at this particular one, however I did call this particular one to see if they had room availability for a particularly difficult to navigate situation (C19 pos, government travel, getting kicked out of my current hotel due to lack of availability) and while they didn’t have availability, their representative “Sunny” absolutely lived up to her name and stayed on the phone with me until I was taken care of fully She was honestly the first person to listen to my situation and not immediately try to shoo me away, and she did an excellent job helping me out and getting me sorted at a different Hyatt locationIf she’s coming up for review for a raise, 10/10 just do it 🙂

16. Staybridge Suites Cleveland Mayfield Heights Beachwd, an IHG Hotel (3-star hotel)

About this hotel

In the east Cleveland suburbs, this traditional all-suite hotel sits among the businesses of Landerhaven Corporate Park. It’s 1.1 miles from I-271 and 5 miles from Canterbury Golf Club.Featuring free Wi-Fi, flat-screen TVs and DVD players, the relaxed studios also have kitchenettes and work desks. Some add pull-out sofas; 1- to 2-bedroom suites offer separate living rooms.Freebies include a breakfast buffet and evening receptions (select weeknights), plus parking and a local shuttle. There’s also a seasonal outdoor pool, a gym, a basketball hoop and a BBQ/picnic area, as well as a 24/7 business center and coin-operated laundry facilities.

Things You Need to Know

  • The rooms have kitchenettes and refrigerators
  • 9 min drive to the Maltz Museum of Jewish Heritage
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned “Bag” 10 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kerri Boardwine

I’m spending a couple of days here First impressions were great It is easily located off of the interstate in a quiet area

My room is quiet and comfortable There are some scuffs on the wall and a stain or two on the carpet but that is to be expected The important stuff is spotless Bed is comfy, sheets smell and look fresh, bathroom is spotless as well at the kitchen area The lady working the front desk tonight is excellent and friendly If I’m back in the area I will absolutely be staying here again They also offer a discount for nurses and first responders too which was an excellent surprise 95/10!

DemonOfD20

Probably one of the better places i stayed during my vacation! Rooms are incredible, love the addition of stoves and appliances for the rooms (i made good use of those during my one night in the stay) The room was incredibly clean when we got there Honestly, this would’ve been a good hotel to stay in for a couple days even

Wish i couldve stayed longer

17. Courtyard by Marriott Cleveland Beachwood (3-star hotel)

About this hotel

This straightforward hotel is 1.9 miles from Highland Park Golf Course and 5.9 miles from the Nature Center at Shaker Lakes.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 6 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the friendly service
  • Guests mentioned lobbies 14 times
  • Guests mentioned “Bistro” 12 times
  • Guests praised the fitness center

Feedback From Real Customers

T. Dott

This was my first trip to the area and as always the Courtyard brand delivered The property was easy to locate, convenient to restaurants and shopping The staff was friendly and ready to help, even after I requested a different room (I am not a fan of rooms located next to exit doors on the 1st floor)

The agent did not hesitate to help me The room(s) were clean and comfortable My only concern, would be the A/C unit in my room rattled all day/night, so there were no quiet night’s sleep, I adjusted to it eventually

trici drews

First impression wasn’t good The front overhang was on need of repair Not a good look

Reception area clean & organized We were able to checkin early Overall, We enjoyed our room But lifted toilet seat and discovered it hadn’t been cleaned YukThey do have Starbucks in lobby Free water in dispenserGreat location for shopping & dining

Jacob Tidwell

Everything you’d expect from a Courtyard/Marriott The staff was very welcoming during check-in The room was oddly configured, but large and appropriately furnished

The bed and pillows were mostly comfortable, but definitely uneven on one side, I assume from frequent useClose proximity to interstates and local roads, fast food restaurants, sit-down restaurants, and other resources Easy access to local universities, businesses, etcThe only drawback was the broken electrical outlets on both sides of the bed (part of mounted light fixtures) I was forced to use the wall outlet (~2 feet from the bed) with a relatively short cord I wouldn’t normally complain, but in 2022, most travelers don’t use the hotel alarm clocks and are reliant on cell phones

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