hotel with jacuzzi in room Bloomingdale, IL

1. Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel (3-star hotel)

About this hotel

Off Route 64, this relaxed hotel is 2 miles from the Cosley Zoo, and 3 miles from both Billy Graham Center Museum and Wheaton Metra train station.Unfussy rooms provide free Wi-Fi and flat-screens, along with coffeemakers and minifridges. Some rooms have kitchenettes and/or pull-out sofas. Suites add whirlpool tubs, kitchens and separate living areas. Room service is available. Kids stay in a parent’s room at no charge.Parking and an area shuttle service are complimentary. There’s a casual restaurant/bar. Other amenities include an indoor pool and a fitness room, plus a business center and 3 event spaces. Breakfast is offered (fee).

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Cosley Zoo
  • Guests praised the friendly service
  • Guests liked the casual restaurant
  • Guests mentioned “hamburgers” 15 times
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

Lana Parrish

The woman at the front desk was one of the friendliest people I’ve ever metThe room was clean and had a mini fridge and microwaveThe bathroom was very clean and the complimentary shampoo, cond and lotion smelled so nice

But the winner is the beds Like sleeping in a cloud The A/C worked great and the sheets were soft and cozy It was fabulous

eric mestas

My flight was canceled so United airlines gave me a voucher to stay there When I got there the lady was overwhelmed at the front desk asked if I had a reservation and told her that the airline had sent me with this voucher She told me they should’ve checked because the hotel was full and nothing was available

After waiting more than an hour she said she could help me because they have extra rooms which she charged to my American Express Later much later when I got into the room I felt like I had been taken and decided to check out immediately She then told me it was my fault because I did have a reservation I didn’t tell her She said telling her that the airline had sent me didn’t explain anything Then she didn’t know how to reverse my American Express charge and when she found my reservation she kept on saying she would take care of it meaning make me pay for something the airline was already doing The lady even asked me to buy her a couple cheeseburgers which I did while she was trying to help out Worse experience I’ve ever had at any hotel abroad or at home in the states I will check next week to be sure they refund my American Express cardif the airport sends you there make sure they take the voucher and don’t put up with any attitude, The lady was absolutely awful Now I am back at the airport sitting on a bench but it’s better than paying that hotel I feel

Becky Greeley

Strike 1 – The man at the front desk was not very accommodating We were traveling with our family of 6 We asked for more towels when we checked in and were told that housekeeping was gone for the day

Not true because we discovered she was still there Security ended up helping us get towels and the proper bedding for the couch bedStrike 2 – NO Continental breakfast We have been traveling for 3 days from San Antonio Texarkana has a breakfast, free Paducah, KY again has a continental breakfast Chicago hasBurger Theory What theWhy cant they all be consistent!! This is the reason we chose to stay at Holiday Inn’s on our entire 3 week vacation Now reconsideringStrike 3 – No Shampoo, Conditioner, and Body Gel in the shower like the previous 2 hotels we stayed in Just the tiny bottles on the sink We pay more to stay in the better hotels for better accommodations and service This hotel needs to discount their price for not having those amenitiesOn the Plus side – We did have a great time in the pool which was open until 11pm and the rooms were cleanFYI – The ceiling are very low Tall people (above about 6′ 3″) stay elsewhere

2. Hampton Inn & Suites Addison (4-star hotel)

  • Address: 1685 W Lake St, Addison, IL 60101
  • Phone: (630) 495-9511
  • Ratings: 4.2 (516 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Addison
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward hotel with free Wi-Fi & hot breakfast, plus an indoor pool & a fitness center.

About this hotel

Situated in a shopping complex off Route 20, this unfussy, modern hotel is a 6-minute drive from the Itasca Metra station and 25 miles from downtown Chicago.Straightforward rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs with premium channels. Suites add separate living areas, minifridges and wet bars.Free perks include on-site hot breakfast (daily) and weekday breakfast bags to go, as well as parking. There’s also a fitness center and a heated indoor saltwater pool. Additional amenities consist of a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have kitchenettes
  • 10 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned pools 19 times

Feedback From Real Customers

Tracie H

Wish we were there more than one night- the room was very clean and comfortable, and all the staff were so pleasant and nice- the front desk staff, the cleaning staff and especially the gentleman over the breakfast They even had Turkey sausage which was an A+ in our book because my husband doesn’t eat beef or pork The breakfast choices were PLENTIFUL, not skimpy like some other hotels we’ve been to during Covid

The price was also great compared to other hotels in the area Thank you so much for allowing us to be comfortable away from home Love from Ohio!!!

Kimber Ly

I had the best experience!! Was here for a bowling tournament and the staff was beyond exceptional We drove 10hrs overnight and arrived way sooner than we expected The staff was gracious enough to hurry and get a room ready so we could check in early

The breakfast was pretty good, they have all the staples so even the picky eaters should find something they like I will definitely come back if I visit IL again

Latoya Reed

The breakfast was not much of a variety to choose from There was no fruit for a healthier choice I wish the hotel offered turkey or chicken patties for people who don’t eat or can’t eat pork

The eggs with cheese was cold and horrible The pool was dirty, the only thing good about my stay was that my room was clean I have visited other Hampton hotels but this particular one really was a disappointment, I will not stay here again

3. Fairfield Inn & Suites by Marriott Chicago Schaumburg (3-star hotel)

About this hotel

Set in a commercial area along Illinois Route 72, this informal hotel is 11 minutes’ walk from Woodfield Lake and a mile from both Woodfield Mall and LEGOLAND Discovery Center.Warm rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Upgraded rooms add lake views. Suites also feature living areas with sofabeds.Freebies include parking, electric charging stations, and a breakfast buffet served in an airy dining room. There’s also an indoor pool, a 24-hour fitness room and a terrace, plus BBQ facilities. Event space includes a ballroom.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests liked the service
  • Guests mentioned “shopping malls” 14 times
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Harol Santos

Really nice Hotel, the rooms very clean and comfortable Nice patio on the side and with a bar included inside the lobby Break fast is a plus delicious mini Quiche

The only reason I don’t give a 5 star is that the break fast is the same for all days Some variety will be the cherry on top of the cake Definitely will come back and will recommend this hotel Price was reasonable

Ryan Eborn

This hotel is terrible Several weeks ago I booked and prepaid a room with a king bed, which had a higher rate than a double queen room I’m very tall and a queen bed does not work for me

On arrival, I find that my reservation was meaningless and they’ve placed me in a double queen room due to their overbooking I explained to the front desk agent that this wasn’t my fault and showed her my reservation She got the night manager who was incredibly rude and told me that I should cancel my reservation and go somewhere else For a manager she has terrible customer service – she should probably go work somewhere else She refused to do anything about the hotel’s error in giving my room away nor did she try to make any adjustment to the higher rate that I’d initially paid to guarantee a king bed To top it off, she flippantly told me that this Marriott is not a corporate owned hotel – as if that somehow justifies the poor experience?

Joyfully His

Very poor professionalism and managing of this property Prior to checking in, we had asked for the mobile key They said I couldn’t get it because I had to give a card on file, even though I already had one on file

They argued with me and said they couldn’t offer contactless check-in, but they advertise it and I’ve used in innumerable times before Turns out they CAN and they DID! So we were able to use our mobile key without stopping at the front desk Why say you can’t when you can?? Upon opening the door to our room, it was not serviced There was garbage on the floor, the beds were slept in, etc I was appalled as we’ve been using Marriotts for decades and never encountered a problem like this They apologized and gave us a new room on a new floorLater into our stay, I requested our room be serviced while we were gone since we were staying three nights, and they assured us it would be Got back that evening: no clean towels, no emptied garbage cans, or made beds Their pool was closed, but they had us use a neighboring workout facility’s indoor pool Appreciated, yes Convenient with kids, no Every single time we tried to charge to the room, we were met with indignation from a different employee insisting that it couldn’t be done, and yet in the end EVERY TIME, it was successful, AND we were overcharged on items! I wouldn’t recommend this location There are plenty of other options nearby

4. Lynfred Winery

  • Address: 15 S Roselle Rd, Roselle, IL 60172
  • Phone: (630) 529-9463
  • Ratings: 4.7 (533 reviews) Excellent
  • Website : Lynfred Winery
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Sophisticated winery B&B featuring genteel rooms with fireplaces, plus free private winery tours.

About this hotel

Set in a vine-covered building on a winery estate, this upscale B&B is a mile from the Roselle commuter rail station, 3 miles from the Medinah Country Club and 7 miles from the Woodfield Mall.Featuring fireplaces and heated floors, the 4 elegant suites are themed after American, French, German and Italian wine regions. All provide balconies and minifridges, as well as TVs, iPod docks and DVD players; 3 have whirlpool tubs. Cooked breakfast is served in the room, and in-room massages are available.Free perks include private winery tours, 2 bottles of wine, and a cheese and fruit platter. Evening meals are available on request.

Things You Need to Know

  • 9 min drive to the Ned Brown Forest Preserve
  • 15 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “Oktoberfest” 11 times
  • Guests mentioned “Wine club” 21 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the bar and the bar drinks

Feedback From Real Customers

Michelle Hidalgo

Thank you for an amazing experience! It’s a gorgeous location, makes you feel that you’re in Italy! I wish I lived closer The sangria white and red and peach drinks are amazing, delicious! We will be back many times in the future and my friend is thinking of hosting a fundraising event there in the future Thank you for also donating an amazing tour and experience for my friend’s fundraising event

Jaime Lonergan

My husband and I spent a weekend at the bed and breakfast for our anniversary Everything about the stay was amazing We don’t live far from the winery and frequent it often, but we have 3 young children that we’ve never left overnight

This was the perfect “destination” The room was impeccably clean, comfortable, and nicely decorated We stayed in the American Suite The staff was so friendly and accommodating They made us feel like we were vacationing (rather than staying 20 minutes from home!) Prior to checking in our room, we did a Founder’s Room experience Celeste made sure we got the most from our tasting, and helped us choose wine we’d truly enjoy I cannot recommend Lynfred enough We had the best weekend and anniversary thanks to Lynfred

John Lambert

Good wine and cool historic building, but no longer allow kids on premises at all or at any events Used to be a good place for families to visit, but now totally unwelcoming We have tasted at numerous wineries around the country, but that’s the first time we have ever encountered that

Really disappointing We were planning on joining the wine club but didn’t since we wouldn’t be allowed at any events or tastings

5. Home2 Suites by Hilton Chicago Schaumburg (3-star hotel)

About this hotel

Among shops and eateries in a business district, this relaxed all-suite hotel is a 10-minute walk from Woodfield Mall, 14 miles from O’Hare International Airport and 27 miles from downtown Chicago.Streamlined studios offer complimentary Wi-Fi and flat-screen TVs, as well as kitchenettes, dishwashers, and living areas with sofabeds. The 1-bedroom suites add separate living rooms.Parking is free, as is a breakfast buffet served in a casual dining room. There’s also an indoor pool, a gym, and a terrace with a fire pit and BBQs. Coin-operated laundry facilities are available. Pets are welcome.

Things You Need to Know

  • 5 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests praised the large rooms but some thought they were unclean
  • Guests praised the kitchenettes but some complained about the beds
  • Guests praised the restaurant
  • Guests mentioned refrigerators 10 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Krystol Vee

Nice area close to several restaurants and the mall Good stay overall but in all honesty this place could use some upgrades and a good cleaning The furniture in the lobby is dirty, the carpets throughout needed to be vacuumed and the wall in the pool area DEFINITELY needs to be repaired

I also noticed lots of petsdifferent breeds Probably wouldn’t book here again

Godness Moon

our stay was pleasant the rooms are large, perhaps not very well ventilated (the windows cannot be opened) breakfast was good but not great, maybe they should add more variety in the “hot” part

overall the property offers various things, including gym and swimming pool maybe the ventilation is too noisy, (even when turned off in your room) many nights it really bothered

Roger Loeb

This is a nice place to stay, especially if you are going to be there for more than one night The suites have a separate living room, kitchenette (microwave, fridge, dishwasher) Breakfast is excellent if your schedule allows you to be up and interested in eating from 6 to 9

My rating would have been 5 stars if my shower didn’t drain slowly (I hate ankle wading in the water waiting to go down the sewer drain) Other issue, not necessarily on the hotel, was the extremely inconsiderate neighbors screaming at each other at 11pm Like normal conversation but at a volume that was just ridiculous

6. The Westin Chicago Northwest (4-star hotel)

  • Address: 400 Park Blvd, Itasca, IL 60143
  • Phone: (630) 773-4000
  • Ratings: 4.4 (2101 reviews) Very good
  • Website : The Westin Chicago Northwest
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Lakeside option for classic rooms, an indoor pool & 3 dining options, plus 31 meeting rooms.

About this hotel

Off I-290 in suburban Itasca, this refined hotel overlooks Hamilton Lakes. It’s 1.5 miles from Salt Creek Golf Club, 11.2 miles from O’Hare International Airport and 27.7 miles from the Chicago Loop.Classic rooms provide pillow-top mattresses, desks, flat-screen TVs and WiFi (fee). Some add treadmills or exercise bikes, while suites offer separate living rooms and wet bars.There’s an indoor pool and whirlpool, a 24/7 fitness center and 31 meeting rooms, plus free WiFi in the lobby. Dining options include a steakhouse, a cafe and an atrium lounge. There’s also a complimentary local shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Pirates’ Cove Children’s Theme Park
  • Guests praised the large rooms but some complained about the air conditioning
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 75 times
  • Guests praised the views
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sanam Chakraborty

My husband and I had our multi-day Hindu wedding at the Westin Aileen was our point of contact and was great to work with! Everything went so smoothlyThe guest rooms and suites were very spacious

Unfortunately, about 50% of our guest’s rooms lost AC on Thursday and Friday, which was not ideal However, the Westin was able to give us a 50% refund on those nights which was appreciatedThe Westin was a fantastic venue for our South Asian wedding, their staff is knowledgeable and professional

Kori White

Nice suburban location about 20 minutes from the O’Hare airport Most of the eateries in the hotel are closed, I’m sure as a result of the pandemic The bistro has decent selections

Coffee shop offers standard fare Workers aren’t super helpful I ordered a coffee and fruit for almost $14 on two days No one told me they offered a combo that included the coffee, fruit, and a bagel/muffin for $8 (upgrade to specialty coffee option for like $2) I should have taken the time to read through everything but in the chaos of early morning rush, I try not to hold up the line I’ll know for return trips The hotel room I was in was OK Bed comfy Towels were a bit dingy Carpet shows signs of wear I also assume it is the byproduct of less workers due to the pandemic No daily housekeeping but that’s standard for the current times You can order service requests through the app Location is close to my office so I’m sure I’ll be returning

Sara DePew

Whenever I need to stay near Chicago, this is the hotel I choose I appreciate the quiet of the area (even with the airport nearby) and the restaurant has the best hotel breakfast The staff is friendly and helpful and there is free parking; I have always felt safe here, and have never had an issue with my vehicle

There is usually a robe in the bathroom, which is helpful to use if you are going swimming in the fitness center’s pool

7. Eaglewood Resort & Spa (4-star hotel)

  • Address: 1401 Nordic Rd, Itasca, IL 60143
  • Phone: (630) 773-1400
  • Ratings: 4.3 (1861 reviews) Very good
  • Website : Eaglewood Resort & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale resort with posh accommodations & a golf course, plus a spa, restaurants & an indoor pool.

About this hotel

In a Prairie-style building on a 106-acre estate, this upscale resort is 8 miles from Legoland Discovery Center Chicago and 14 miles from O’Hare International Airport.Sophisticated rooms with mission-style decor offer coffeemakers and iHome radios, plus free Wi-Fi and whirlpool tubs. Suites add living space and balconies or patios.In addition to an 18-hole golf course and a spa, amenities include 3 restaurants, a bar and a 6-lane bowling alley, plus 37,000 sq ft of meeting and event space. Parking is available, and there’s also a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Some guests disliked the bathrooms
  • 9 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned “banquets” 12 times
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Paula Benton

I had a wonderful experience at Eaglewood Resort The amenities at the spa were wonderful and I had excellent stone message I highly recommend it

But know there is other fun things to do on the resort’s campus If you play golf, from Spring through fall you will enjoy their beautiful golf course The food is delicious; the service personnel are kind, considerate and friendlyI’m going again during the spring summer or fall because the landscape is gorgeous Go and have a chill out Eaglewood is a place to chill

Chris Lucas

Great place to stay! The only reason for four stars on the room is that we thought we were getting a view of the golf course not the parking lot Otherwise, the staff were great and the whole resort is beautiful We were close to everything that we wanted to do, while still having the feeling of being in the country! I would very much recommend a stay here!

Laura Nguyen

Booked a entire week here and very pleased with my stay Ever since Covid started we continue to travel at least 9 different states During those 9 trips we had to be extremely picky where we book our stay just you want to stay somewhere you know for a fact will be clean

Our usually booking have been through Airbnb which has been a failed We are talking about even around $500 a night for a house or condo you expect it to be clean and that hasn’t been at all for us We seem to still get very nice properties that end up still being dirty Clean to the eye , but not deep clean So we started looking into resorts and very pleased with my experience here With kids and the more money you spend for the best should be clean not just looks clean Anyways this resort exceed my expectations from the comfort of the bed to replacing new towels to calling down stars for a coffee machine They take care of you on the spot Hubby booked here for the golf and the kids had a great time at the playground and pool The view of the golf ground on our balcony was breathtaking every morning The family had a great time here and since being here for a week due to my surgery it just made it comfortable overall Again Very thankful for giving me a worry free experience about how clean our stay was Worth the value and definitely come back in the near future!

8. WoodSpring Suites Carol Stream – Chicago

About this hotel

Opposite a shopping mall, this straightforward all-suite hotel is 4 miles from both I-355 and Cosley Zoo, and 22 miles from Chicago O’Hare International Airport.Streamlined suites offer free Wi-Fi, flat-screen TVs and kitchenettes, plus dining tables and chairs. Some suites feature sofabeds.Parking is complimentary. A coin-operated laundry is available.

Things You Need to Know

  • 10 min drive to the Cosley Zoo
  • Guests praised the service

Feedback From Real Customers

Angela Bohlman-Harvey

Even though I’m currently still here, I’m gonna write about the experience so far I was the pain in the butt guest, changing our reservations & asking a million questions Annette at the front desk was super nice & very helpful

We get to our room and it was a pleasant surprise!! I had my doubts but I was proven wrong Our room was clean, I went and did laundry the night we got in and it was so nice & clean & I love that I can use my debit card to wash and dry clothes NO complaints and I’d recommend it to anyone

Lele Reenie

This hotel wasn’t part of my plans for life, but it did become an unexpected home for my familyI appreciate the cleanliness of the room and the hallways The family-like friendliness of the staff was above and beyond anything I could have hoped for – many thanks! Everyone working there deserves a raise AND a pizza party

Tayoka Jordan

I have to call out the amazing team here! Specifically, the GSR Selina and GM Brianna! They went above and beyond for myself and my daughter regarding our stay I haven’t had such great customer service on quite some time! We were going to change to a closer location, but after their help yesterday, I will just eat that extra 10 minutes of drive time Lol Great job, Ladies! Your excellent work is definitely seen and appreciated!

9. Hyatt House Chicago/Schaumburg (3-star hotel)

About this hotel

This relaxed, extended-stay hotel off I-290 is 1 mile from Legoland Discovery Center Chicago and 2 miles from the Schaumburg Convention Center.Polished suites come with kitchens, flat-screen TVs and free Wi-Fi; some have whirlpool tubs. The 1- and 2-bedroom suites add pull-out sofas.Complimentary perks include a breakfast buffet, parking and an area shuttle. Additional amenities consist of an indoor pool, a hot tub and a sauna, plus a fitness room and a business center. There’s also a 24/7 market, a lounge and BBQ facilities. Pets are welcome for a fee.

Things You Need to Know

  • 5 min drive to the Ned Brown Forest Preserve
  • Some guests disliked the furniture but others praised the kitchenettes
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 28 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Chris h

So we stayed her for 3 nights 2 rooms All 3 days there was no hot water due to a boiler issue So cold showers for everyone! As previous commenters mentioned it was definitely run down a bit

The lobby was nice and updated However the rooms were definitely dated and small I had a fridge I had to turn off because when it kicked on there were bad bearings or a loose belt or something that sounded like a dying seagull when it kicked on Oh and they only service the rooms once every 5 days That info is on their website I will say so I’ll take the the heat on that one, (was the only thing with heat during my stay) The only reason I gave it 2 starts instead of 1 was that the staff was very friendly The thing that kinda peeved me is that when I brought up hey can we get a discount on our stay you know because NO hot water all I got was a “we are sorry for the inconvenience but I can’t do that” Listen to the other reviewers and look elsewhere!

shelly b

Hotel and front desk staff were polite and amazing We requested a crib for our one year old and it was a worn out pack and play that she couldn’t even sleep on The noise from other kids running down the hallway at night, kids knocking on our door at 1 in the morning, and then drunken stumbles fighting outside our door was icing on the cake

Stay here if you don’t want any sleep

10. Fairfield Inn & Suites by Marriott Chicago Lombard (2-star hotel)

About this hotel

This laid-back hotel off I-355 is 4 miles from the Odeum Expo Center, and 10 miles from the gardens and golf course at Cantigny Park.Warm rooms offer desks with ergonomic chairs, free Wi-Fi, and flat-screen TVs with premium cable channels, as well as coffeemakers. Upgraded rooms and suites add pull-out sofas, and some offer minifridges, wet bars and/or whirlpool tubs.Free hot breakfast and parking are offered. Other amenities include an indoor pool, a hot tub and a 24-hour fitness center, plus a business center. There’s also a 24/7 convenience store and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

matthew gilmore

As a platinum Elite member Staying here now started off going well But regret it and wish I stayed back at Residence inn by Marriott Chicago Oak Brook 790 Jorie Blvd Much better overall

So here is the rundown:1) greeted nicely and professionally by Andrea I believe2) room was clean but didn’t smell the best and carpet needs to be updated as well as other things inside the room3) normally I get a bottle water when I walk in and when I arrived after working a 12hr day (I’m not here for pleasure and will not be back) the lady Terry was sitting in her chair while I was waiting at the front desk for someone to come… she slowly walks towards me with a bothered look on her face… and grumpy I might add… I simply ask may I have a bottle of water please? … She hesitates and slowly walks to where the water is and says I’ll do it this time…Wow!? Really I didn’t ask if I can have a party in the lounge which is closed by the way Definitely needs better customer service skills and will let my many colleagues know to stay away unfortunately and will not get my business I work hard for my money and enjoy supporting people who treat me well Hopefully management will do something and keep professional people to represent you all

Joselin Perez

The location of the hotel is incredible We were only about 30 minutes away from the city, which was very convenient There are also restaurants all around, so we had plenty of options to choose from, and we were even able to get food delivered to our room

There were some forest preserves nearby as well, so I was able to go on walks with my family The staff was super nice and helpful I highly recommend the hotel

Jonathan Cragoe

it seems obvious to me that management is responsible for lowsy customer service Some important-acting lady was strutting around with her clip-board being snappy with employees and also with me as a customer it sucks when management only cares about their ego, because then they only hire people who service that ego, rather than service the hotel or its guests

11. Hilton Garden Inn Addison (4-star hotel)

  • Address: 551 N Swift Rd, Addison, IL 60101
  • Phone: (630) 691-0500
  • Ratings: 4.0 (519 reviews) Very good Eco-certified
  • Website : Hilton Garden Inn Addison
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Suburban hotel with an American restaurant & a business center, plus free WiFi & an area shuttle.

About this hotel

Off Interstate 355, this suburban lodging is less than 7 miles from Salt Creek Golf Club and under 18 miles from Chicago Airport.All rooms feature contemporary decor, custom-designed beds and TVs with premium cable channels, plus minifridges, microwaves and free WiFi. Some have whirlpool tubs and flat-screen TVs.There’s a bar with an outdoor patio and a 24/7 pantry, in addition to the cooked-to-order breakfast (fee) and on-site American restaurant. Guests can visit the indoor pool, whirlpool and fitness center. Other amenities include a free area shuttle and parking, multiple meeting rooms and a business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 10 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Cédric Bucher

The hotel is nice, but a bit old The windows are not really good In my first room (No

320) an ant colony found its way through the windows So be sure to check the windows when you check in For me, this was not a big deal The staff was super friendly and immediately gave me another room without checking the situation (I assume it wasn’t the first time) Other than the ants, a clean roomDear Hilton, please update this hotel And to the staff, thank you for being so nice

Scott Wilcoxon

The positives of this hotel are its location and the beds were comfortable The hotel was close to the event we were attending and also a very short drive to more entertainment and dining I did not have much interaction with staff as we were mainly just there for food

The room was average upon entering and the bed was very comfortable Outside of that, the room left much to be desired First, the air conditioning could not keep up It was uncomfortably warm in our room all night This was not an unseasonably hot day The high that day was 85 and the next day’s high was 73Secondly, the lamp shade had water stains on it and looked just gross I am not certain why that would be there, but it did make me question the cleanliness of the rest of the roomThird, we discovered in the morning that the curtains in the room are a far cry from blackout curtains as it was full sun by 5:30 AM Combined with the room temperature being 74 while set at 68 overnight, at least we didn’t oversleepLastly, the pool area was the final bit that ensured I would never come here for a lengthy stay The pool entrance is right in the middle of several smoking rooms The whole area smelled so bad, I was nauseous just going to check out the pool Unless you are a heavy smoker or enjoy the taste and smell of an ashtray, the pool is completely unusable We didn’t even venture over to check out the fitness area as it is nearby and the smell was really starting to get to meGood luck and happy travels If you are considering the Hilton Garden Inn Addison, I’d not recommend it There are definitely cheaper options and this hotel is not offering anything to make the price difference worthwhile I took photos of the lampshades at 6AM There are no lights on in the room, that is the sun beating through the threadbare curtains providing the light

marbella santos

My stay at the Hilton Garden Inn Addison hotel was wonderfully phenomenal from the beginning until my last day The hotel staff was very attentive to my concerns and always with a smile, making us guests feel at homeI must emphasize that the housekeeping managers are always attentive to the cleanliness of my room and my needs

thank you for everything Hilton Garden inn staff

12. Country Inn & Suites by Radisson, Elk Grove Village/Itasca (3-star hotel)

About this hotel

Off I-290, this straightforward, modern hotel is 4 miles from LEGOLAND Discovery Center Chicago, 9 miles from Grant Park and 13 miles from O’Hare International Airport.The low-key rooms come with free Wi-Fi, TVs and coffeemakers, plus desks, minifridges and microwaves. Suites add living areas and sofabeds; upgraded suites feature separate living rooms and/or whirlpool tubs. Room service is available.Complimentary amenities include parking and a hot breakfast buffet. There’s also an exercise room, an indoor pool and a hot tub, as well as a business center and a library.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests liked “cookies”, mentioned 11 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Jeena Ravindran

It was a 3 star hotel,so everything was spacious After we checked in, we went out and returned around 10pm ready to turn in

My son while using the rest room found the flush is kind of struck Once flushed u need to wait for another 10 min before water gets filled While trying to call front desk found that extension is not working at all We were offered another room in the same floor, but it was not fun doing all shifting so late in the night Basic need to be verified and maintained, else what is the point of paying extra bugs for a 3 star hotel?

Victoria Gonzalez

Everything is wrong with this hotel, the owner needs to step it up and start spending funds where they need to be spent, the hot tub hasn’t worked for months according to the reviews online I wasn’t expecting hot tub to still be broken 4 months later The beds are horrific, uncomfortable, cheap, wouldn’t want to ever experience metal Springs in my back again/ hip and back pain I’m sure the owner has a nice memory foam mattress at home, while the customers are sleeping on garbage

Almost $200 a night for a bed that you can’t even sleep comfortably on is ridiculous and unethical Someone really needs to come into this hotel and do some type of wellness check maybe even contact the Better Business Bureau The breakfast eggs are synthetic and the sausage is so soggy greasy horribly textured and unedible Food in general was terrible The Only Thing Worth eating were the waffles and cereal Upon arrival of the breakfast in the morning no syrup no waffle mix, cereal containers were almost empty Not enough variety of healthy fruits and yogurts No towels were available in the gym or the pool area We had to call several times during our stay because they would bring 3-4 towels at a time, stop being irresponsible and take care of your guests Also Gym was dirty, the water dispenser is broken does not dispense cold water and is leaking dirty moldy water all over the floor After booking a handicap disabled room and made the staff aware I have a service dog for my disabilities my service dog was checked-in by a “manager” At check-out we were questioned regarding my dog and I showed registered service dog ID again, I felt an explanation was ridiculous upon checkout And the girl who checked us out complained about the manager, owner and staff which was pretty unprofessional This would be a beautiful hotel if the owner wasn’t cheap and gave attention to detail So many rips and tears in the hallway carpet they patched it up and did a terrible job Public washrooms need near the pool needed serious detailing very dirty Not a very pleasant birthday to remember, I had reservations for 2 rooms Reservations over the phone quoted me to queen size beds with a sofa sleeper, we were given to queen size beds in each room no sofa sleeper This weekend was a waste of time and money After writing this Google review hotel management added $100 to my bill 4 days after my stay accusing first my dog and then my children of peeing in the bed, then it went from the bed to it was just pillow that was thrown away had a stain Children are from ages 11 to 12 years old and do not pee in bed I’m pretty sure it was a juice box that spilled Be careful not to spill anything in the rooms or on the bed or you will be charged $100 service fee

Christopher Lee

We enjoyed our stay at the Country Inn & Suites by Radisson, Elk Grove Village/ItascaIt is conveniently located near I-290, less than 10 minutes from the village center of Elk Grove Village with its restaurants/shopping/library/services It is also a just-under-ten-minute drive north to Woodfield Mall and all kinds of restaurants and shopping in that area

The hotel had nice rooms, comfortable beds, and a friendly staff We asked for a room in a quiet area of the hotel and they were very nice about this It was very quiet and I didn’t hear any noise that night or in the morning Thank you for a wonderful weekend getaway!

13. Crowne Plaza Lombard Downers Grove, an IHG Hotel (3-star hotel)

About this hotel

Just off Highway 38 and 2.4 miles from Lombard Metra Station, this modern hotel is also 2.7 miles from championship golfing at the Village Links of Glen Ellyn and 4.8 miles from The Morton Arboretum.The classic rooms feature marble bathrooms with rainfall showerheads, desks, flat-screen TVs, WiFi and minifridges. Suites add separate living areas.Amenities include a relaxed bar/restaurant, an indoor pool and a 24-hour gym. There’s also a 24-hour business center, 7 meeting rooms and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 70 times
  • Guests praised the breakfast
  • Guests praised the indoor pool
  • Guests praised the relaxed bar

Feedback From Real Customers

Jill Ebner

Looks can be deceiving…the outside is a little drab but inside is beautiful! The check in staff are amazing! Dee was so delightful and helpful! The beds are comfy, room is cozy and clean The shower feels great! The pool was great! Warm in the room, could have used a hot tub Everything exceeded our expectations

Glen Prairie Restaurant is wonderful!

Val “Valerie Mai” Khadivian

This was the best stay I’ve had in years Staff was absolutely amazing, the pool was stunning and even had a deep end Felt like I was in Florida without having to be in Florida

Not a fan of the restaurant attached to them but that had absolutely no impact on the hotel The restaurant will never have my business As for the staff of the hotel, kudos!!!!! Thank you for a very memorable little holiday Definitely doing this again with other moms

C CJG

I would truly be remiss if I did not leave a review about the stay my family and I had here Initially we were only supposed to stay two nights, this was only a little getaway for my husband, our two little boys and myself However, the staff was so amazing and accommodating to us, that we ended up staying five days!!! From the manager, to two of the front desk staff Karen and Lydia, they made our stay extremely welcoming and amazing for our boys

From accommodating our two year old who has autism, because he loves looking out of windows, to ensuring that we had everything that we needed We learned during our stay that our recently diagnosed 2yr old loves swimming just as much as his older brother With everything that we’ve experienced these past few months, swimming was the thing that he truly has enjoyed the most, which is why we extended our stay The hotel staff were beyond accommodating and helpful during our entire stay and I can truly say that we’re looking forward to returning for a visit

14. Wingate by Wyndham Schaumburg (3-star hotel)

About this hotel

This laid-back hotel is 14 miles from O’Hare International Airport, 25 miles from Chicago Cubs baseball games at Wrigley Field, and 3 miles from upscale shopping and dining at Woofield Mall.The warmly furnished rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add sitting areas, and upgraded suites have whirlpool tubs. Kids age 17 and under stay at no charge with an adult.Hot breakfast, parking and a local shuttle are complimentary; an airport shuttle is available for a fee. Other amenities include a casual bar and a gym, plus a 24/7 business center and 2 meeting rooms.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 5 min drive to Medieval Times Dinner & Tournament
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned hot tubs 11 times
  • Guests mentioned “waffles” 15 times
  • Guests liked the breakfast

Feedback From Real Customers

N J

Had a great stay Beds were super comfortable Checked in was smooth

I came in late due to flight cancellation so I asked for an upgrade and they gave me a king suite with jacuzzi for a small fee Breakfast was great with hot sandwich, eggs and waffles, it was busy in the morning with everyone coming all at once but did not have to wait Rooms were clean and tidy Staff was attentive Would definitely stay here again Close to everything No nuisance place

Eryk Fairchild

Overall a really great experience! Loved the temp of the room, it was clean, VERY comfy bed, great shower, and the staff was super nice Our son accidentally soaked the whole bathroom and all the towels, they gave us replacements promptly, no fuss Breakfast was fine, they had this really cool pancake machine making minis they my kids loved! My only complaint is a common one for celiacs like me, need more gluten-free options! Will stay here again for sure

15. Courtyard by Marriott Chicago Bloomingdale (3-star hotel)

About this hotel

This straightforward hotel is 6 miles from Wheaton College and 8.7 miles from Cantigny Park.The contemporary rooms offer free WiFi, desks with ergonomic chairs and flat-screen TVs with premium cable channels, plus minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The on-site American restaurant serves breakfast, dinner and all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to Lynfred Winery
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests mentioned beds 14 times
  • Guests mentioned pools 15 times
  • The fitness center has elliptical machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Andrew Hager

For me, I’m happy with the hotel I grab a coffee in the morning but that’s about it I don’t eat anything (or haven’t yet) or partaken in any happy hour (yet) but that’s mostly because I work in the evenings or go out with coworkers for dinner

Mornings are early to work so it’s coffee for the road and coffee at the office Ha ha ha Sooo many places to eat and some really outstanding places if you know someone who knows something about the area

Emily C

Great little room It was a good size for one person, but not really for two The only complaints I have were the coffee maker splattered everywhere when brewing and it was a huge mess; also the mini fridge wouldnt even hold my left overs from the night before, and there was no microwave to warm them in the room

Seems like a nice place but the little touches seem to be lacking slightly

Stephen Foster

Recently renovated and the renovation was done very well! The AC worked well and the shower had good hot and cold water Perfect location to many restaurants in walking distance The staff was very accommodating and helpful with everything

The hotel has a very good sized conference room that could easily handle 20-25 people I’ll definitely book here again when I come back

16. DoubleTree by Hilton Hotel Chicago – Arlington Heights (3-star hotel)

About this hotel

This modern suburban hotel is a 14-minute drive from O’Hare Airport and a 1-minute drive from Interstate 90. It’s 9 minutes’ drive from Arlington International Racecourse.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs, coffeemakers and free WiFi. Suites—some with whirlpool tubs and wet bars—add balconies and living areas.A rustic-chic restaurant serves contemporary American cuisine, plus there’s a lounge bar. There’s also an indoor pool and a fitness center. Additional amenities include 10 meeting rooms and a business center, plus free O’Hare airport shuttle and parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 4 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the kitchenettes but others praised the beds
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests mentioned “cookies” 33 times
  • Guests mentioned microwaves 23 times

Feedback From Real Customers

Jeff Storms

Pool is cold and room isn’t heated, kids were really disappointed No hot tub either Rooms were fine but there is no mini fridge or microwave

Fire alarm went off twice at 6am, that was nice Same car twice in a row had it’s alarm going off at 7am for 15 min Only thing that actually nice was the house keepers bundled up my son’s blanket and stuffed animals in a cute manner and displayed them It was sweet So kudos to them – Edit to the review to reply to their reply It wasn’t just the noise that was the problem The hotel also decided to have the carpets shampooed at 8amyou do realize that people stay there from international flights right? There was a ton of Japanese folks there, business and flight attendants

Michelle Poston

There is no microwave in the rooms, only a fridge There’s only one microwave available for the entire hotel on the first floor in a communal area near the gym Groups of people were always gathered there, which is not the smartest thing during a world wide pandemic

I mean, it was elbow to elbow at timesSo, this hotel is not really family friendly, since you have to have a Microwave when traveling with kids If you do not need the ability to feed kids by warming foods, this is a great hotel in a great location Pet frendly, very clean, extremely comfy beds, and a great price

Zayra Sanchez

Jalessa at the front desk was amazing I’m hoping I got her name correct she worked Saturday morning Her personality was amazing as a General Manager traveling I always pay attention to the front desk and I would hire her at my property in a heart beat She was professional, customized my check-in, and remembered us throughout our whole stay

The rooms were extremely clean housekeeping did a great job

17. Comfort Suites Lombard – Addison (3-star hotel)

About this hotel

Set off I-355, this modern all-suite hotel is 2 miles from the Safari Land indoor amusement center and 6 miles from the championship golf course at Medinah Country Club.Suites with classic decor come with free Wi-Fi, flat-screen TVs, desks and pull-out sofas, as well as microwaves, minifridges and coffeemakers. Upgraded suites add whirlpool tubs.Hot breakfast, coffee, and parking are complimentary. There’s also an indoor pool and an exercise room, as well as a business center and a gift shop.

Things You Need to Know

  • Guests liked the large rooms and the beds
  • 7 min drive to Safari Land
  • Guests mentioned hot tubs 29 times
  • Guests liked the indoor pool

Feedback From Real Customers

Deval Dragon

This Comfort Suites is run down but they are doing their best There is no breakfast to speak but the staff is friendly During the week it is a nice quite place but on the weekends this hotel is hopping

Loud parties, cigarette and marijuana smoke and lots of people running around If you want to relive your college days I highly recommend booking a weekend stay here

Hannah Jones

NOT for groups!!!We were promised a meeting space with our group, and this was a deciding factor in choosing the hotel However, upon arrival we were told that the new owners do not rent out the room or that it would be $300 (which is a drastic overprice, the room was not good quality other than having tables and chairs) The only bright spot was the evening employee who listened to us and helped us work out something for our group of students

I would NOT recommend this hotel for groups, especially if you are looking to have space to be together The new management is horrible, and clearly they don’t value groups We were also scolded for a noise complaint that was not even our students I would never come back

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