hotel with jacuzzi in room Blue Ash, OH

1. Hilton Garden Inn Cincinnati Blue Ash (3-star hotel)

About this hotel

This contemporary hotel is within 4 miles of several major corporate offices, and under 17 miles from downtown Cincinnati.All rooms offer polished decor and custom-designed beds, plus flat-screen TVs with premium cable, microwaves, minifridges and free WiFi. Suites add pull-out sofas and/or whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and 24/7 convenience mart. Guests can visit the fitness center, indoor pool and whirlpool. Other amenities include 5 meeting rooms and a business center, plus free corporate shuttle service and parking.

Things You Need to Know

  • 6 min drive to Summit Park
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • Guests mentioned hot tubs 14 times
  • Guests mentioned lobbies 14 times
  • Guests liked the indoor pool

Feedback From Real Customers

Shatina Frazier

The customer service team was very poor and unwelcoming My entire family noticed the difference in treatment of customers of different races Our room was never cleaned during our stay and we never received clean towels

Anna was very nice and extremely helpful, but the other team members were not Our refrigerator never worked We informed guest services and they never resolved the issue The room keys were deactivated a day before we checked out as if we were not welcomed I had to recheck our room rates with customer service because we were over charged If we had an amazing experience I might have been willing to pay the higher rate but it definitely was not worth it We will NEVER stay here againGuest service team members should be welcoming and helpful, they were not In addition to that they never discussed with us what was included during our stay At breakfast we were pretty much watched like a hawk by one of the team members, a young black female with braids and glasses We had no idea that there were different breakfast packages She did not inform us of this until I walked up to her as she was standing guard as if we were not welcomed, and I asked her about the different breakfast choices She said “one second ma’am” as she raised her finger to quiet me while she answered a young Caucasian male She proceeded to tell me that I needed to have a blue breakfast slip in order to receive items from the buffet Later I overheard her explaining to other guests that they could purchase items from the buffet, she never gave us that option

Tom Porter

This place has gone downhill since our first of three stays starting in 9/2021 This past stay was by far the worst Room was dirty, broken lamps, refrigerator didn’t work, and the ac unit wouldn’t effectively cool the room due to dirty air filters so we slept with windows open

Others in our group were moved twice before finding a suitable room Others had room issues like me who had not other choice than to deal with it and vow never to stay here again

Gear Head

Disgusting One of the worst hotels I have ever stayed at in my life The water was slimmy

From the shower and faucet like well water I tried running it for hours but it still felt like I was swimming in a lake Black mold in the shower Terrible breakfast was served cold McDonald’s is better Room hadn’t been vacuumed I asked for extra towels and I’m told to speak with the manager in the morning I saw reviews about bed bugs so I searched my room and didn’t find any but after 3 days I feel dirtier than when I showed up because of the cleanliness I can not wait to go home and take a real shower I will never ever be back If I have to come this way again I will be sleeping in my car over this hotel Econolodge is better to be honest Just dirty Also the staff blaring shark weak if you have to go downstairs for anything Just unprofessional

2. Holiday Inn Express & Suites Cincinnati-Blue Ash (2-star hotel)

About this hotel

Surrounded by landscaped office parks 1 mile of I-71, this modern suburban hotel is 6.5 miles from the Sharonville Convention Center, 10 miles from Kings Island amusement park and 16 miles from downtown Cincinnati.Contemporary rooms come with minifridges, microwaves, work desks, cable TV and free WiFi; kids 19 and under stay free with an adult.A complimentary hot breakfast buffet is served daily. Recreation options include a fitness room and heated indoor pool; there’s also a business center and washer/dryers. Parking is free.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the rooms, which have TVs
  • 10 min drive to Heritage Village Museum
  • Guests praised the friendly service
  • The fitness center has elliptical machines
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Gladys Koech

This is an amazing hotel Being a travel nurse I needed humble time and good bed to sleep after my night shift and I found extra ordinary place in holiday inn hotel at blue ash The staff are respectful, humble, and ready to help all the time

The management is super sweet They ha ve made my stay in Cincinnati wonderful and fun I will surely miss the staff after My contract is complete They deserve a 👑

Mermaid Mama

The entrance was clean, the Desk Clerk greeted me with a smile and a warm welcome The professionalism shown by the staff was impressive The room was clean and possessed the facilities needed for my stay

I enjoyed the quietness in the hotel My only pet peeve was the television’s size and the difficulty adjusting the picture That’s why I gave them 4 stars instead of 5

Greg Cornette

3 couples including myself stayed 2 nights at this location Upon arrival the mood in the air was staunch , by observation learned there had been a riff between employees, it aftereffect still hanging The lobby floors were muddy and trash bag in floor by elevator on 3rd floor

Mops in corners, brooms here and there randomThe manager and staff with( exception of the 2 that were cleaning rooms) were very rude lacking PR skills to say the least The second day, the coffee was empty, I informed and said they would get some made After 15 minutes waiting I went to door of kitchen to ask if was soon to come out The employee looked as me with much disgust and angry face loudly blurted out “ it’s coming” I said you need to not be getting angry for a simple question! She then used different tone This was last straw for me of enduring the negative attitude of this facility , and I spoke out to both kitchen staff and went to manager also and told Mgr they greatly need to work on the friendliness to customers, respect the customers that give respect I personally retired from retail and social work and always treated my customers kind and respectful I expect the same in return This is first time in 40 years I have stayed at a Holiday Inn that was ran so unprofessionally On the positive note, the rooms were very clean, beds were great I’m sending this to inform Corp that to assure return customers they need a corrective action plan setup I certainly will not return to this location

3. Hilton Garden Inn Cincinnati/Mason (3-star hotel)

About this hotel

This contemporary hotel is within 5 miles of several major corporate offices along Interstate 71, and under 20 miles from downtown Cincinnati.All rooms offer polished decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges, desks and free WiFi. Suites add pull-out sofas, and some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and 24/7 pantry. There’s also a fitness center and indoor pool. Additional amenities include 10 meeting rooms and a business center, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 12 min drive to Kings Island
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 11 times in reviews
  • Guests mentioned pools 25 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Heaven McClane

We are a bit disappointed in this hotel Check in was easy and front desk staff was very nice and helpful Although we weren’t going to use it, the bar, restaurant and room service was closed

The chef called in sick I’d rather they stay homeWe went walked into the room, it was very hot and stuffy The air was set on 76 but thermostat read 80 It took hours to cool down We went to Kings Island and it was fine when we returned There was an odd smell Not horrible, just odd Again, not that it matters much, but the alarm clock was broken and unable to be used The stopper in the tub was broken and laying in the tub Even with it out, water stood in the showerThe bed was comfortable and great pillowsThe hotel was clean We didn’t have a chance to use the pool but when we checked it out, it was clean and at good temperatureOverall it was a decent stay The things that were wrong were an inconvenience, not a deal breakerWe would stay again but are going to look for different options in the area

T Wali

I was lucky to have got let down by another brand for being over booked and I found this wonderful small hotel which gave me a 5 star treatment Marie, upon checking in she did a wonderful job with a smile and great positive attitude The rooms are clean, the hotel is family friendly and I decided to joint Hilton Honors because of their cozy and welcoming service

Services available are very adequate when visiting this calm and wonderful town

Shaneekqua Sowell

My husband & I came to enjoy a day here & we purchased our room with breakfast tickets which cost extra This morning we went down for breakfast & were given a Menu & we were ready to order when the lady told us everything on the menu is not included in the breakfast ticket! The only thing included is pastries & cereal & oatmeal! NO EGGs, No Sausage, No Bacon, No Waffles! I ask if we could be refunded for the breakfast tickets & the answer was NO! We travel a lot & never seen a breakfast like this😔 So if you are looking for a nice breakfast with your stay that you have to pay for to even have it this is not the place sorry! But the rooms were nice & clean I had to give it 3 stars for this reason

4. SpringHill Suites by Marriott Cincinnati Blue Ash (2-star hotel)

About this hotel

In a commercial and industrial area, this contemporary all-suite hotel in a multicolored brick building is a mile from Interstate 71 and 17 miles from both Newport Aquarium and the Great American Ball Park stadium.Warm, streamlined suites come with free Wi-Fi, smart TVs, and sitting areas with sofabeds, as well as minifridges, microwaves, and tea and coffeemakers.Parking is complimentary, as is a breakfast buffet served in an airy, casual dining room. There’s also a convenience store, a heated indoor pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the clean rooms
  • 10 min drive to Heritage Village Museum
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Anna Maier

One of the best! Great hotel, clean, well maintained and the staff was extremely helpful and friendly We were there for a soccer tournament, leaving early coming back late, and the feel of the hotel we welcoming and comfortableRooms were well cleaned

Breakfast was very good and the staff always friendly and smiling Just a great experience all around

Rodney Robbins

No replenish clean towels & fresh sheetsI booked my room 6 days and 5 nights Stay 7-28/8-2-22

Front desk said someone will clean the room every other day I had to go down to the front desk and get clean towels My second time going down to ask would anybody clean the room today (Sunday 7-31-22) She say the cleaning crew had already leftI said no, they are still up there cleaning She said there will be someone on Monday 8-1-22 to clean room and offer fresh towels and bedsheets I said, I’m not changing any sheets on the bed So I contacted corporate Totally unacceptable I will be checking out in the morning I can’t deal with paying good money to stay at a nice hotel and not being clean properly Hopefully this falls into the right hands at corporate and This problem get taken care of

Y.E.W YouEmpowerWho

I walked into the lobby 6-10-22 @ 7:40 pmI was inquiring about 2 different rooms A room with one bed and a room with two beds

I asked if I could see the rooms( I have stayed at many hotels and they are fine with it) The front desk clerk responded with” How many days ” I replied “1” “They replied that’s 50000″ I replied ” that’s fine, But can I view them first?” They replied ” No there are pictures online” I asked to speak to a manager ” They replied there was no manger there” I leftI am extremely disappointed My Fiance’e Just got out of the hospital for a cancer related illness and He, the kids and I just wanted a nice place to lay our heads

5. Homewood Suites by Hilton Cincinnati-Milford (3-star hotel)

About this hotel

This extended stay hotel at the junction of Interstate 275 and Milford Parkway is 23.5 miles’ drive from downtown Cincinnati and 4.6 miles’ drive from hiking at Kroger Hills State Reserve.The traditional rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s also a convenience store and a grocery shopping service, plus an indoor pool, fitness center and basketball court. The lobby has a fireplace, plus there are 2 grills and laundry facilities (fee) available.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 6 min drive to Cincinnati Nature Center
  • Some guests complained about the bathrooms
  • Guests praised the service
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Amber Oldendick

They don’t deserve the one star The suite was booked for 6 Two queen beds and a pull out sofa

No pillow available for the sofa bed for an hour and the We were advised only one was allowed We had to ask for more towels and soap The pull out was covered in crumbs and shoe prints The breakfast closed 30 min early and staff did nothing to help guest check in For a new hotel I am really surprised how bad this was For a Hiltonjust shocked Would never recommend

Carla Patterson

My experience was not good I upgrade online for a double gueen suite When i got there it wasn’t available!! The rooms were clean However when i checked in, I was greeted by Glenna with a “Whats up?”

What kind of customer service is that?! Then for my entire stay, i had to listen to a barking dog! When i complained, I was only compensated with $30 off 1 of my stays I will be calling corporate for her unprofessional attitude towards me!

Carisa

Terribly firm mattress!We looooved this place If the bed wasn’t SO extremely hard and uncomfortable, this place would have got 5 stars!Very clean, spacious, friendly staff, excellent area for dogs to go outside with poop bags and trash can The shower was super awesome too

But the mattress was soo hard it was literally hard to sleep on that mattress If they change to a softer mattress, we’d definitely come back!

6. Home2 Suites by Hilton Blue Ash Cincinnati (2-star hotel)

About this hotel

Set within 10 minutes’ walk of eateries, this informal all-suite hotel is a mile from Interstate 275 and 3 miles from Summit Park.The warm suites provide complimentary Wi-Fi, HDTVs and kitchenettes, as well as living areas with sofabeds.A breakfast buffet and parking are included. There’s a heated indoor pool and a gym, plus a terrace with BBQ facilities.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • Guests mentioned the rooms are large
  • 8 min drive to Heritage Village Museum
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned pools 18 times

Feedback From Real Customers

Robert Durnell

Hello and no problem My family and I really liked the location of the hotel and the layout of the room and facility Our stay received 3 stars mainly due to the following reasons:1

The door on the first floor leading in/out the north side of the building had an issue with the electronic software to get back in working properly As such, we could not scan ourselves back into the building utilizing our key fobs even though our room was just inside that door Due to that, when we returned to the hotel and parked outside that door we had to walk around to the front of the building to enter the main doors I reported to the front desk the first day but it was not fixed during the days we resided in that room2 On day 2 of our stay, we went to enter our room and after turing the outside handle to open the door the handle popped out of the column and we could not get it back together The front desk tried to help but they were unsuccessful as well As a result, we were moved all the way to the top floor from the first floor so we had to move all of our things that were already unpacked in our first floor room along with all of the groceries we had purchased for the week3 Finally, when we went downstairs for breakfast one morning we were informed they were completely out of milk so we had to eat our cereal dry

Keith Elliott

Stay away from this dumpster fire of a hotel My wife and I frequent the Home2 style by Hilton due to the size for families This one was by far the worst to date

There was dirty laundry in the hallways that never went anywhere There was still trash in the room from the previous occupant The door stuck really bad from not being hung level and it was really hard to open and close The pool was ice cold, cloudy and had an odd smell Digital keys had issues unlocking the correct locationService here is an absolute joke too When asked with a question you are met with indifference and annoyance The staff are rude and unprofessional The girl at the complimentary breakfast was on her phone the entire time on her ear pods Every person working just seemed annoyed that people were thereClearly the management here is non-existant There is a lack of passion; a lack of consumer focus and a complete lack of work ethic Whoever owns this location should be absolutely ashamed at how it is ran Take some pride in your hotel and yourselves

A Google User

My review seems to have disappeared so I am sharing my full experience First, Hilton did not ever send an email confirmation Please note that this is important because it is the only document that would record a cancellation policy

Second, I cancelled over a month before my scheduled stay They proceeded to charge my credit card I reached out to the general manager twice with no response The front desk staff is not well-trained on taking and transferring phone calls and I was told twice to call back in the morning when a manager would be there I then filed a complaint with Hilton Customer Care and was guaranteed to receive a response within 72 business hours I have received no communication at all whatsoever, a full week later Please avoid this property and all Hilton properties at all costs I am having very similar issues with another Home2 property right now as well

7. Best Western Plus Hannaford Inn & Suites (3-star hotel)

About this hotel

Set 4 miles from Losantiville Country Club, this relaxed all-suite hotel off I-71 is also 12 miles from Cincinnati Zoo & Botanical Garden.Warmly decorated suites have complimentary Wi-Fi and flat-screen TVs, as well as kitchenettes, and sitting areas with pull-out sofas. The 1-bedroom suites have separate living rooms. Children 12 and under stay at no extra cost with a parent.parking and breakfast are free. There’s also a lounge, an outdoor pool and a 24/7 fitness center, as well as a business center and meeting rooms.

Things You Need to Know

  • 16 min drive to Eden Park
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests liked “omelettes”, mentioned 53 times in reviews
  • Guests mentioned “shopping malls” 25 times
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Mary J

On first glance, the room was updated and very nice! After awhile I noticed a lot was rushed by the construction crew, though Just little things, (baseboards not attached, outlet covers only held on by the actual plug, the shower sprayed into the ceiling, etc) nothing that really impacted my stay, especially for the price

The bed was so comfy Everything was super clean The staff were so sweet and helpful The sounds of the nearby highway were fairly muffled The location is decent I felt comfortable leaving without a weapon and it’s close to everything I’d absolutely stay here again

Daniel Atwood

I enjoyed my 3 night stay here Wanted a suite with separate bedroom and found one here for a good price Nothing fancy and a bit dated but was comfortable

Location is between downtown Cincinnati and Kings Island, right off the highwayRoom was fine and in good condition Nice free breakfast and 24/7 coffee Friendly staffMy cons1) They need to clean better – towels had some spots on them and found some garbage in the kitchen upon checking in2) Kitchen is totally bare – not even some basic plates, cups, water, or wine glasses

E Phill

We stayed at this hotel 6 years ago when visiting the area Great location to shopping and restaurants, good breakfast and spacious room, however our return visit left us dissatisfied The hotel is undergoing renovation, which is understandable, but old mattresses stacked up at the front door awaiting discard upon our arrival was a tacky reception and eyesore

I’m not sure if our double queen room was a remodeled room or in-progress It was much smaller than expected as if the room is meant for 1 king bed The space was so tight I could touch the kitchenette counter while lying in the bed The shower fixtures were new, but there was just a tension curtain rod and the high-pressure shower head (which felt great) flooded the floor b/c of low curb Other decorating seemed incomplete (no phone, no dishes) Front desk wasn’t consistently staffed (had to wait for someone to come) All that was at least tolerable What wasn’t okay is that the main front doors were propped open all night When we came in at midnight there was no one at the desk Anyone could walk right in and get on the elevator Because of poor security, our family won’t be back and I can no longer recommend

8. The Blu Hotel Blue Ash Cincinnati, Ascend Hotel Collection (2-star hotel)

About this hotel

This low-key all-suite hotel is 1 mile from Interstate 275, 7 miles from the 1920s Chateau Laroche and 17 miles from the Duke Energy Convention Center in downtown Cincinnati.The modest suites come with pull-out sofas, free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Upgraded suites add whirlpool tubs.Parking is complimentary, as is hot breakfast served in a relaxed dining area. Other amenities include an exercise room and a seasonal outdoor pool.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • Guests praised the beds
  • 8 min drive to Heritage Village Museum
  • Guests praised the friendly service
  • Guests mentioned lobbies 19 times
  • The fitness center has elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Angie Fickert Paterek

The room was large, and the staff was friendly and helpful However, the room was average It needed some care

There were gouges in the bathroom walls, the shower curtain rod was falling down, and had a mildew smell by the refrigerator There was a lack of lights in the room also It was not bad We did enjoy our stay It just seemed more like an average hotel rather than an Ascend Collection hotel

Chris Woerner

The staff was very friendly, most of the time,

the price for the room compared to what you get is outages and I didn’t even pay for the room The cleanliness was questionable there ceiling in the bathroom had what I believe to be mold, the pool we swam in compared to the pool they have pictured are to completely different pools The bed was comfortable but me and my girlfriend barely fit on it but so very disappointed

Tasha Hart

I have stayed at this hotel previously when they first opened and it was amazing, the cleanness, food, staff, and the decor is absolutely gorgeous This time around we used a 3rd party for our reservations and did not get was i expecting and there was nothing the hotel could do since i did not book with them and had to cancel 24 hrs prior with the 3rd party I wanted a “double room” since i had 2 adults, 2 pre teens, and twin 1yr olds

We ended up getting 1 room 😕 the lady at the desk was absolutely beyond amazing! Her name is Ieesha(not sure on the spelling) and I can say she took care of my family very well! The breakfast was not like it was before with the selection but still decent saying it was continental All 6 of us got what we needed for morning fuel both mornings The cleanness was not exactly up to par but was informed that there is new housekeeping when i brought it to a staff members attention I will stay here again in hopes of good changes brought back!

9. Hilton Garden Inn Cincinnati/Sharonville (3-star hotel)

About this hotel

Set off Interstate 75, this relaxed hotel is a mile from both the Sharonville Convention Center and the Splash Cincinnati Water Park.Understated rooms offer flat-screen TVs with expanded premium channels, microwaves, minifridges and free WiFi. Suites add living areas. Room service is available.Parking is complimentary. There’s a 24/7 convenience store and a grill restaurant, as well as an indoor pool, a hot tub and a fitness center. Additional amenities include 2 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 10 min drive to Sharon Woods
  • One of the few hotels in the area with room service
  • Guests liked the grill restaurant
  • One of the few hotels in the area with a casino
  • Some guests complained about the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jamiee Jarrett

I travel a lot due to my son playing AAU basketball and I must say, I was extremely impressed by the staff here!! I’ve never stayed at a hotel with such a friendly staff The lady whose in charge of breakfast has an outstanding personality She greeted everyone who came down & made small talk with the kids

I wish I would of caught her name so I could of gave her a personal complement on here I stayed Friday 7/8/22 and she was the younger black lady in charge of breakfast on 7/9/22 Please let her know she’s doing a great job! Also, the 2 gentleman that were working that morning as well Thanks for a great stay and having such an outstanding crew!The Jarrett’s

Kathleen Moore

Great stay Short staffed, but the staff that were working double shifts, were friendly, helpful and happy Housekeeping was not a highlight

I had to request toilet paper and towels on check in because there wasn’t any in the room The room itself was very clean though I stay at this location everytime I come into town, will be back again

LeTerrica Gibbs

This hotel is fantastic It’s beautiful It’s close to downtown Cincinnati and close to the Kentucky state line

There are a lot of food and shopping options nearby Plus, Kim, Harold, and Gene are excellent Their customer service is impeccable I could check in early, and so was my whole family We are hosting our family reunion here We have many rooms (at least 20), and they are very accommodating Thanks so much for the excellent service and food!

10. Hyatt Place Cincinnati/Blue Ash (3-star hotel)

About this hotel

This modern hotel is 3.3 miles from the Heritage Village Museum and 9.5 miles from Kings Island amusement park.Relaxed rooms come with free WiFi and flat-screen TVs, plus pull-out sofas, minifridges and coffeemakers.Free parking is available. There’s also an outdoor pool and a fitness center. Additional amenities include a 24/7 market, a coffee and cocktail bar, a business center and meeting space.

Things You Need to Know

  • 8 min drive to Heritage Village Museum
  • Some guests disliked the furniture
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned microwaves 14 times
  • The fitness center has elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Cirena Evenson

So, let me start off by saying we travel

a lot I have three kids in tow It’s normally a get in and get out as fast as we can kind of thingThe room was nice Clean It was Very standardBUT, I can safely say that the best thing about this hotel, was the staff serving the breakfast The guys working behind the scenes They were SO helpful, asking what they could do to help us, asking my kids about our tripThey made this hotel stand out to me I really hope the management reads this review and takes a moment to recognize those guys especially the guy who looks like Forest Whitacre, who told me he is also a Baptist minister Bump that guy up to front desk He made me feel way more comfortable than anyone else there!

Brittney M

Just bypass this hotel completely I booked a room with two queen sized beds earlier today When I arrived at the hotel around 9pm there were none left

The front desk clerk tried to be accommodating by moving me to a suite In the suite, the toilet seat is broken and I guess the housekeeper decided the toilet didn’t need to be cleaned Apparently they didn’t think the floor needed to be vacuumed either because little black lint (hair?) balls everywhere I will not book at a Hyatt property again

Mr Sparks

When I first arrived to the hotel I was very confused not being able to find a check-in desk then I realized that you check in at their Cafe counter which was different than I’m used to but okay no big deal My room was clean and modern with a couch, desk area and large TV The bathroom was the size of a small walk-in closet you are unable to close the bathroom door when you’re in the bathroom because there’s just not enough room unless you stand on the toilet

But not a big deal I was the only one staying in the room my real issue is with housekeeping housekeeping is non-existent I stayed here for a week and not once my room got cleaned even though I requested it twice The second time I requested house cleaning the kid at the front desk inform me that housekeeping decides what rooms get cleaned and don’t get cleaned He stated “It’s out of my control Im unable to tell them what rooms get clean it’s on their terms only ” But the young kid at the front desk did give me some towels that I could take up to my room If you stay at this hotel be careful coming in through the side door as you get rained on by all the condensation dripping from all the air conditioning units that come dripping down right over the doorway over the entrance not sure why they can’t just put some kind of drain pipe to offset this so you don’t get your clothes soaking wet Other than these issues the area seem nice safe and no other real issues but management and their cleaning staff need to work on a few things this is the hospitality industry after all they need to provide a little more hospitality

11. Embassy Suites by Hilton Cincinnati Northeast Blue Ash (3-star hotel)

About this hotel

Off I-71, this relaxed all-suite hotel with a modern atrium is a 10-mile drive from Kings Island’s amusement park.The warmly decorated suites include free Wi-Fi, kitchenettes, and separate living rooms with pull-out sofas, plus flat-screen TVs and dining tables. Some suites add wet bars. Room service is available.Breakfast, an area shuttle, parking and regular evening socials are complimentary. There’s a low-key eatery with a bar, plus a gym, a ballroom, a 24/7 business center, and an indoor pool with a hot tub.

Things You Need to Know

  • 12 min drive to Sharon Woods
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests praised the low-key restaurant
  • Guests mentioned “omelettes” 22 times
  • The fitness center has weight machines and elliptical machines
  • Guests praised the bar

Feedback From Real Customers

Ashley H

Extremely pleased with the friendliness and helpfulness of the man working front desk 9 pm 5/31 I received a very thorough greeting and explanation of amenities My requests were accommodated

My room was fabulous Air conditioner worked amazing Lobby very clean and welcoming Lots of places to sit and relax Clean pool and fitness area The bar was also comfy and inviting Staff at BLU were sweet and personable and attentive We missed complimentary happy hour but that is a nice bonus for a hotel! I would recommend this hotel location to anyone Breakfast was A++ made to order station attendant was awesome

Adrien Bracey

One of the best hotels ever first of all the staff and everyone there are good people and nice and always helpful the inside is beautiful and looks nice in there but my favorite part is the glass elevators which you can see through and if you’re on the top floor it’s an amazing view inside the rooms is nice it has a good smell which smells like breakfast food and the room service is well the bed and covers comfy and nice

and the best part when you wake up the breakfast is 100% free and great all kinds of options and there is no limit like an all you can eat buffet and it has a homelike atmosphere even a wonderful pool The best place to stay 5 starts Strongly recommend : )

Camden Nicholson

When arriving to the hotel, I love the design that was in it the room was nice not cleaned throughly good We planned this trip 60 day ahead of time and was not told half the thing that happen when we got here Pool was down and was not notified ahead of time, Reservations Was put on hold for an extra hour and an half

Food is good, communication is okay I had a good time could have a been a bit better but I did have a good time

12. Drury Inn & Suites Cincinnati Sharonville (3-star hotel)

About this hotel

Set in a commercial area off Interstate 275, this unpretentious hotel is 11 miles from the Cincinnati Zoo & Botanical Garden and 14 miles from Kings Island amusement park.Warmly decorated rooms have free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add separate living areas with pull-out sofas.Freebies include hot breakfast, and evening receptions with drinks and snacks, as well as parking. There’s also a 24/7 exercise room, an indoor/outdoor pool and a hot tub, plus a 24-hour business center, 6 meeting rooms and a ballroom.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to Sharon Woods
  • Guests praised the professional, friendly service
  • Guests mentioned “Carbonated drink” 10 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Tiff-Ren H.

Pleasant surprise! Nice, quiet stay Bed was comfortable and room was clean Nice size microwave & fridge

Shower & bathroom was clean & roomy Unfortunately, I didn’t get to sample any of the breakfast or other amenities the hotel offered, but look to do so next time Overall, a great stay and will definitely do so in the future! 45 out of 5

Rissa Strong

Staff was very friendly and the room was beautiful However, my AC didn’t work in my room One maintenance person replaced the batteries in the wall unit since it said low battery

We thought that would fix it but it didn’t Called the desk a few more times about it that night, they did eventually offer to move me rooms but I was going through a lot and didn’t feel up to doing that so they did bring a fan up that evening which helped get me through the night The front desk rep that answered that night opted to take $50 off my stay as well as have someone come fix the ac the next day I never did get the $50 credit but the maintenence man Don came the next day and got the ac to work He was honestly the kindest and most helpful person My first night staying i was also 3 minutes too late to the drink/snack thing they offer and was told it’s on a timer so they couldn’t help me plus no food was out anymore I know it was my responsibility to be there on time but I wasn’t even 5 min late and was denied both my drinks and food which was very disappointing All in all not a bad stay The room was beautiful and clean and the staff were very friendly and did try to be helpful but I’d be lying if I said this was a great Drury inn experience The pool and hot tub were the highlights of my experience here Absolutely lovely, well maintained and the hot tub was nice and hot 😌

Matt Burks

Very nice and well kept hotel Staff was thoroughly pleasant Check in was easy, room was ready at check in time

Room was very nice, didn’t feel cramped even with a standard King room Stayed during a busy weekend but heard no noise at all as walls seem well insulated Instead of little bottles of shampoo/conditioner/body wash the tub is equipped with dispensers so you have plenty Bed was very comfortable Breakfast is daily from 7-10 am and consists of scrambled eggs, sausage patties, biscuits and gravy along with various cereals, all very good There is also an evening meal served at 5:30 with a main course (varies by day), sides and snacks as well as 3 free adult beverages per guest, all meals served in a nice common area at no additional charge Parking is ample and hotel is easy to find Will definitely return

13. Hilton Garden Inn Cincinnati Northeast (3-star hotel)

About this hotel

Off Interstate 275, this casual hotel is a 2-minute walk from several major corporate offices, and less than a 13-mile drive from Kings Island theme park.Informal rooms offer flat-screen TVs with premium cable channels, minifridges, microwaves and free WiFi, as well as custom-designed beds. Some have pull-out sofas.In addition to the cooked-to-order breakfast (fee) and on-site restaurant, there’s a lounge and a 24/7 pantry. There’s also an indoor pool and a fitness center. Other perks include 2 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms
  • 14 min drive to Cincinnati Nature Center
  • Guests praised the friendly service
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Michelle Smith

The hotel itself is very nice, but the staff is what makes it wonderful! Ray from guest services is wonderful and answered all questions we had She was so helpful!! Rick the bartender is so much fun Glen another guest service worker is very nice

The housekeeping staff are the friendliest The staff is what keeps us coming back over and over!!!!

Victoria Farris

This place was beautiful and clean The staff was super friendly I, mistakenly, left some items in the room when checking out

The staff was kind enough to call and even SHIP my belongings to me I received them the next day I was beyond impressed by the integrity of the staff and by the “above and beyond” service my family received I look forward to returning to the Hilton Garden Inn Cincinnati

DP

The “Parking Recapture Fee” is cute Totally dishonest but cute The Hilton website and App both say parking is free but when you check out your bill includes a “parking recapture fee”

I don’t care if you charge me more just be honest and straight forward about it It is clear that who ever owns or manages this location is ethically challenged I won’t be back purely out of principle Other that the place is older but cleanUpdateResponding to the Owner’s message below:What are you going to investigate?Do you charge a “parking recapture fee”? YESDo you disclose this fee to guest prior to making a reservation? NODo you claim that parking is free on the Hilton website and app? YESThat everything you need to know hereIf you want to do something, stop charging the fee and send refunds to everyone you have improperly chargedInvestigation completedYou’re welcome

14. Aloft Cincinnati West Chester (4-star hotel)

About this hotel

In an area filled with business parks and casual eateries, this unassuming hotel off Interstate 75 is 5 miles from both the EnterTRAINment Junction amusement park and the Sharon Woods recreation area.Straightforward rooms offer Wi-Fi and flat-screen TVs. Suites add separate living areas and/or wet bars.A bar/restaurant features regular live music. Other amenities include an indoor pool, a gym and a snack shop, as well as a patio, a meeting room and a coin-operated laundry. Breakfast and parking are available. Pets are welcome.

Things You Need to Know

  • 10 min drive to EnterTRAINment Junction
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Dan Dusleag

Architectural style is modern, European, colorful and inviting Rooms are spacious and clean Area around the hotel is green, walkable and safe, with restaurants and live music in close proximity

The reason for the poor rating is the service With one notable exception, the staff was unfriendly, short, disinterested and, often, downright rude No matter what the issue was (housekeeping forgot to clean the room, the paid breakfast was not delivered, or an extra item charged by the front desk to our room by mistake was not removed), every interaction with the front desk was unpleasant and painful Improve the front desk customer service quality and this hotel will be a 5/5 Until then, we will not return Thank you

Tonya Strazdins

Very nice hotel, convenient to a lot of restaurants and bars nearby The room was spacious and the bed was comfortable Shower was huge!My husband and I especially enjoyed having the XYZ Lounge downstairs in the lobby for a quick and convenient drink

The bartender was very friendly and kept us hanging out with some great conversationIt has its own parking lot so parking is not an issue

Kelly Bollinger

I always stay here when traveling for work It is a convenient location, I like the bar and the bartender, Nick, is greatThe rooms are always spotless and the staff is very nice

I wish the coffee was available all day and there was something to grab and go as a breakfast option I started bringing my own, but would rather just get something from the little store

15. Courtyard by Marriott Cincinnati Mason (3-star hotel)

About this hotel

Set 3 miles from I-71, this unpretentious hotel is 4 miles from Kings Island amusement park and 5 miles from the Loveland Castle Museum.Laid-back rooms and suites offer flat-screen TVs, Wi-Fi and desks, as well as minifridges, and tea and coffeemaking facilities. Some have pull-out couches.Amenities include an exercise room, a convenience store and a bistro, plus meeting space, and a patio with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to The Racer
  • Guests liked the friendly service
  • Guests mentioned showers 10 times
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Bryanna Bucy

Nice, newer hotel with lovely amenities like the gym and hotel bar/restaurant area Stayed here twice and had a great experience The room layout is unique, featuring a large bad, sofa and massive TV

Bathroom has bright lighting and huge shower with a glass wall so no curtains to mess with which is great Location is close to major roads and food Will be staying here again in the future

D.Y. H.W.

No issues The kids across the hall kept coming and going in and out from room to room for a couple hours and that was a tad annoying because the doors are loud IF you let them slam Do better parents

I have four babies and they KNOW better It is disruptive It eventually stopped around 930pm Other than that, it was excellent Amazing mini market selection I ordered dinner because I didn’t want to bother the Cafe staff Delivery from Chili’s was fast Will be back because Hilton chains are cutting services now and Marriott isn’t

Jenny Infosino

We live close— over the river in fort thomas- about 20 miles Our daughter was invited to a sleepover in the area and I drive for Amazon flex- the warehouse is close to this hotel so I thought we’d make a night of it and I could work a shift or twoJust WOW! First off, we are Marriott members and when we requested an upgrade it was given

Very friendly, helpful and professional staff And for me, I always struggle to use those mobile keys but it worked right awayThe room- this is the king suite but it’s huge and it’s so clean My husband cleans the bathroom anywhere we go I love that he does it but the things we have seen Anyway, he is walking around talking about how much he loves this clean room and that after cleaning the bathroom he was shocked not to have found any hair Great job housekeeping!!This room has USB ports all over, and two large TVs and a lot of space I love the view as I have been watching the birds playing My kiddo loves the sofa area and has deemed it as “hers” until she goes to the partyEverything is just easy thus far and I am sure it will continue to go as smoothly…It’s a block from Walgreens – not sure if you could walk it as I forgot to see if there was a sidewalkHeaded to the gym to check it out and we will update with more pics after our stay I was so pleased with how our stay began that I didn’t want to forget to write a review :)Opened in 2019 and it looks even newer and so far everything is clean/pristineThe rest of our stay was amazing! That gym— wow! Upscale cardio and weightlifting machines— leg press, chest press, bicep and tricep machines on the cardio you could use their machines for Facebook, Twitter , YouTube and netflix Our kiddo was able to sit on a bench and watch tv and use the bike while we used the equipment Also water machine and cups Free ear buds alsoThey food and drinks and coffee- Starbucks type I didn’t personally use but I did enjoy a Klondike bar from the the front desk storeThe bathroom is just smart and easy as everything was here Check the picsAnd again- USBs everywhere… So convenient!We saw some slivers of the sun setting

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