hotel with jacuzzi in room Germantown, TN

1. Marriott Memphis East (3-star hotel)

  • Address: 5795 Poplar Ave, Memphis, TN 38119
  • Phone: (901) 682-0080
  • Ratings: 4.1 (970 reviews) Very good
  • Website : Marriott Memphis East
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with a grill restaurant, plus an indoor pool, a hot tub & a fitness center.

About this hotel

A 3.4-mile drive from Memphis Botanic Garden, this stylish, modern hotel is also 10.7 miles from Memphis Zoo.The bright, colorful rooms have flat-screen TVs with premium cable channels, desks with ergonomic chairs, minifridges and coffeemakers. WiFi is available (fee). Upgraded rooms have access to a concierge lounge offering free continental breakfast and evening appetizers. Suites add kitchenettes.The property has a relaxed grill restaurant and a bar, as well as an indoor pool and a hot tub. Other amenities include an airport shuttle, a spa and a fitness center, plus laundry facilities. There are also 6 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min drive to Crystal Shrine Grotto
  • Guests praised the service
  • Guests mentioned lobbies 24 times
  • The fitness center has weight machines and elliptical machines
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Isabel Bravo

Lovely hotel, good breakfast, nice lobby, quality of rooms and service was great The hotel gym is also very nice, on the fourth floor with treadmills facing the windows so you have a cool viewThe only issue was the pool 🥹 My family and I were really looking forward to swimming so we called many hotels to confirm if their pool was open

Via phone they confirmed the pool was open So we booked with them Upon arrival, we asked again they said yes When we went to the pool, they had these signs posted, front desk had no idea about them when we brought it to their attention, and then urged us to not swim until they confirmed it was okay to swim (better safe than sorry, i understand) They promised to get back to us with answers and they didn’t We asked another staff member and the interaction of not knowing anything about it repeated I am happy they preferred to be safe, but the miscommunication was frustrating I appreciate the staff being nice as possible throughout

donted60

First time staying and we were very satisfied Upon arrival the staff was very courteous and cordial For some reason I was booked for 3 rooms instead of one( an Expedia mistake) but it was quickly cleared up

Thankfully I was only billed for one room The rooms must have been remodeled because they were better than the pics and the bathroom was 👍🏿👍🏿 The next morning I got a chance to go to the gym and that was a good experience also hand sanitizer and complimentary water was available and that was a plus All in all this was a good stay and will definitely be on my list of hotels to stay in when in Memphis

Paul Baltz

Stayed here the weekend with my family, for a soccer tournament The front desk was very friendly and helpful I also appreciated the tireless staff during the busy breakfast rush

They worked non-stop to keep the food supply coming The room was clean and comfy It had a fridge but no microwave (had to go to the lobby for that) Parking lot patrolled at night by security vehicle Only dislike is the location–it’s squeezed in between a couple busy stretches of road Blink and you will miss the entrance or accidentally turn into the adjacent property

2. Hampton Inn & Suites Memphis Germantown (2-star hotel)

About this hotel

On a tree-lined road, this unpretentious hotel is within 5 miles from both Interstate 240 and horseback riding at Shelby Farms. It’s also 18 miles from the bars and restaurants of Downtown Memphis.Down-to-earth rooms come with free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add wet bars, and sitting areas with pull-out sofas.Complimentary amenities include parking, and a breakfast buffet. There’s also a seasonal outdoor pool, a fitness room and a coin-operated laundry.

Things You Need to Know

  • Guests praised the down-to-earth rooms, which have refrigerators
  • The down-to-earth rooms have TVs
  • 6 min drive to Oaklawn Garden
  • Guests praised the service
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Jessie Logan

I am down here for work several times throughout the summer and have stayed in 7 hotels so far and this one had been the absolute best! The staff was nice, the rooms were cleaned, house keeping was nice, breakfast was amazing, the pool was the clearest I have seen out of all the hotels I have been at! The gym was very nice and didn’t have that musty smell most hotel gyms have and it had a water filter inside to fill up your water bottle Its close to everything and a really nice area! The only thing I can complain about was the beds were too soft for me, I like it really firm so if your someone who loves comfy then this place is for you!

Sabrena L

Service, rooms, breakfast, and atmosphere were all perfect! We were here for a soccer tournament as were many others at the time There was always plenty of breakfast and coffee It was clean

The hall areas were a bit warm, so I’m not sure about if the AC was having issues However, it did not affect our room I will make a point to come back to this location any time I am in the area

Rachel Diggs

Room and lobby was well appointed Staff was friendly Great location for the things that we needed to do in the area

However, our car was parked very close to the front entrance and a camera was pointed right in the area, but hey, our car was broken into and ransacked A police report was filed and no manager was on duty apparently because the police were denied access to the video recording without management being there I would like to see security patrolling the premises more to help provide a secure environmentIt was a nice stay at a nice hotel until that issue this morning

3. DoubleTree by Hilton Hotel Memphis (3-star hotel)

About this hotel

This traditional hotel in suburban east Memphis is 0.4 miles from Highway 72 and a 14-minute drive from Memphis Airport.All rooms offer classic decor and custom-designed beds, plus flat-screen TVs and free WiFi. Executive rooms provide Executive Lounge’s access with free continental breakfast. Suites add separate living areas and wet bars.A restaurant and lounge with a Jack Daniel’s theme serves Southern and New Orleans cuisine all-day. The hotel also has a fitness center and an indoor/outdoor pool. Additional amenities include 5,500 sq ft of event space and a business center, plus a free airport shuttle.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 8 min drive to Crystal Shrine Grotto
  • Guests mentioned the bathrooms are unclean
  • Guests praised the friendly, professional service
  • Guests mentioned “Housekeeping” 24 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

TMNT

It’s such a wonderful place to stay, clean rooms, reasonably priced, but the staff is what makes this place 5 stars! As soon as you walk in, you can feel the warmth The restaurant was good, nothing to write home about, but again, the staff is so wonderful, I ate there twice There are plenty of food choices close by, that’s why I really can’t ding the hotel itself

There’s also Top Golf simulators in the lobby, nice little something to do when you come back for the night

Rooster and the Mench

Very nice stay, i actually booked a 3 night after staying 2, it was a great hotel, with great staff I wish it was closer to the things i was in town forI loved the pool, going in the morning we had to pool to ourselves

It was great

Coach Rangi

Clean hotel, friendly staff and all the amenities you could ask forLove this placeRestaurant is solid with real southern menu, breakfast is phenomenal

The pool is half indoor, half outdoor (check the pics!) and really fun for the kidsThis is my go to- when in Memphis

4. Fairfield Inn & Suites by Marriott Memphis Collierville (2-star hotel)

About this hotel

Across from the open-air Carriage Crossing mall, this straightforward hotel is 4 miles from Highway 72 and 5 miles from the Morton Museum of Collierville History.Warmly decorated rooms feature flat-screen TVs and complimentary Wi-Fi, as well as microwaves, minifridges and coffeemakers. All have en suite, shower-only bathrooms. Upgraded suites add separate living areas.Free perks include parking, and a breakfast buffet served in a casual dining area. There’s also an outdoor pool and a fitness center.

Things You Need to Know

  • Guests praised the bathrooms
  • 5 min drive to Nonconnah GreenBelt Park and Hiking
  • Guests praised the service
  • Guests mentioned beds 10 times

Feedback From Real Customers

Abigale Gettinger

Very clean, lovely place Staff was very polite and helpful Breakfast was good with hot and carry away options

They were very fast about cleaning in between each guest It’s not often you go to a hotel and there isn’t any kind of odor, good or bad It was just neutral and clean Bed was comfortable We stayed in the handicapped room and it had all of the accommodations needed

Delanna Neely

Friendly staff, Jessica was excellent After having a horrible experience at a different hotel, she was able to get my family off 6 in with 2 adjoining rooms Upon arriving we checked in with Chad

He was also excellent and very warm Rooms were very clean Breakfast was good We will no longer be staying at the previous hotel We have switched over to Marriott!!!

Michael Nehrkorn

This is a decent option for business travelers or families looking to stretch their dollars while traveling This is a newer property, so everything is pretty well kept and in working order The front desk employees all were helpful and greeted me warmly each day

Nice TV’s, mini fridges, and modern decor/bathrooms in the rooms Have realistic expectations, don’t expect this to be the Ritz Carlton, and it will be a sufficient option for many

5. Hyatt Place Memphis/Primacy Parkway (3-star hotel)

About this hotel

This modern hotel is 3.7 miles from the Memphis Botanic Garden and 9.2 miles from the Memphis Zoo.The straightforward rooms feature free WiFi, 42-inch flat-screen TVs and wet bars. They also come with minifridges, plus separate living and sleeping areas with pull-out sofas.Amenities include a coffee and cocktail bar, plus a 24/7 market. There’s also an outdoor pool and a 24-hour fitness center.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 5 min drive to the Lichterman Nature Center
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned microwaves 10 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the outdoor pool

Feedback From Real Customers

Mike Robinson

An older hotel with limited services The bar is closed Your not allowed to hang out in the lobby/bar area after 9p

m which is inconvenient to say the least when your traveling with a soccer team Some of the rooms had refrigerators but no microwaves Some rooms have microwaves but no refrigerators Some have neither Not sure if the rooms were actually cleaned since there was a used towel still hanging on the bathroom door! Yikes!!

King Of Spades

Very nice hotel and it was in the perfect location as well Close to restaurants and the highway Only thing we were a little disappointed with is the hotel bar and restaurant being shut down

We were sad to find that out on arrival that the bar was not opened That was one of the reasons we booked a room here Overall the hotel was very nice Great staff

6. Hilton Garden Inn Memphis East Germantown (3-star hotel)

About this hotel

Set in a largely residential area, this relaxed hotel is 2 miles from both Interstate 240 and Germantown Performing Arts Center. It’s 5 miles from biking and horse trails at Shelby Farms Park.Informal rooms feature Wi-Fi, flat-screen TVs and coffeemakers, as well as microwaves and minifridges. Room service is available.Amenities include a restaurant/bar with a terrace, plus an outdoor pool and a fitness room. There’s also parking and breakfast.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Crystal Shrine Grotto
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Amy Jackson

We have been loyal Hilton Honors members for years, so we almost always choose a Hilton property when traveling I was hoping to find a place we can stay again and again for the next few years while our daughter is in college in Memphis, but this will not be the one To be fair, I will list the positives first

The front desk staff were friendly and professional, the property was in a safe location, and the hotel was mostly cleanNow the negatives: the key card system was down for our entire stay, and according to staff had been down for a couple days when we got there Every time you needed to enter your room, you had to wait in line for someone to walk you to your room and let you in All exterior doors were unlocked because there was no other way for guests to enter the hotel This is clearly not a safe practice, and there seemed to be no urgency in getting the problem taken care of As I stated before, all staff were courteous and friendly I believe this property must be poorly managedYesterday we were also informed by the restaurant employee who escorted us to our room that the entire system was down hotel-wide and they were unable to ring up anything food or drinkThere is no housekeeping service at this hotel unless requested, which was fine, but sort of strange When we wanted to use the ice bucket in our room, we discovered that it had about three inches of water in it from the previous guest, which made me wonder how clean the rest of the room actually wasOverall, this was a disappointing stay If there is a problem so severe that no one in the hotel can have a key card, the hotel management should be finding other accommodations for all the guests, or at the very least, offering free breakfast and drinks or even bottles of water No apology or attempt to make things right AT ALLLastly, the walls in this hotel were thin On night one, we could hear our neighbors to the left talking until very late that night On night two, our neighbor to the right went out and left a barking dog, assumedly in a crate We had to call the front desk because it went on and on and on This is a hotel that is not supposed to allow petsI wish I could say we’ll be saying here again, but I can’t see that happening since management seemed to be completely absent in this hotel

Michelle Canbuldu

STAY HERE AT YOUR OWN RISK!!!!!My company brought me here to work in one of their local offices for two weeks On Saturday night I decided to go home for one night since the drive was less than 3 hours away When I came back Sunday night, my room looked like it had been vandalized! There was no bedding on the bed, the bathroom rubber to the slider was torn off and the blinds were jacked up

The pillows were on the floor and all the belongings I had left overnight were gone! Since it was after 11pm there was no manager or housekeepers on staff The front desk girl had to go find me some sheets for my King size bed! The following morning I spoke with the Hotel Manager Ellen She brushed off the incident and told me to send her an email! I sent her an email no response Went to front desk again the following day and said I am waiting to see how they will compensate me for my missing items Ellen sends me an email later in the evening telling me housekeeping did not find any missing items that I “alleged” were stolen! I was appalled by her lackluster response and lack of apology and for not taking any responsibility for her staff! The fact that my company paid well over $2k for me to stay here and be treated in this manner is terrible I won’t even let housekeeping in my room now at all and have been requesting my towels at the front desk, which also takes forever to get! My co-worker had to switch rooms the first week we got here and in doing so, had his expensive sneakers and some shirts stolen! Although the hotel is nice, the way this place is run; dirty gym with no disinfecting wipes, equipment that doesn’t get wiped down and management that doesn’t care about their guests and overlook thieving employees is appalling!

Tony Brott

Overall, I felt my stay was satisfactory But there were some things I felt made the whole experience less than exemplary For a hotel that charges at a premium rate, I didn’t feel like it was a premium experience

Things like not having regular housekeeping service unless requested, rooms that were pleasant but not above average, no complimentary breakfast That kept it from being top-notch Now, I will say that the staff was pleasant and helpful and did a great job They were top-notch But the overall experience was just OK

7. Four Points by Sheraton Memphis – Southwind (3-star hotel)

About this hotel

Off Highway 385, this casual all-suite hotel is 6 miles from the Lichterman Nature Center, 14 miles from Memphis International Airport and 17 miles from Graceland.Warmly decorated suites feature sitting areas with pull-out sofas, as well as free Wi-Fi, flat-screen TVs, minifridges and microwaves.Freebies include an airport/area shuttle and parking. There’s also a relaxed restaurant with a bar, plus an indoor pool, a fitness center, meeting space and a business center.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 9 min drive to Oaklawn Garden
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Richard greiner

Our team stayed at the Four Points by Sheraton Memphis – Southwind for a local soccer tournament Overall the rooms were below average with regard to cleanliness, but acceptable The most significant problem was the customer service and general treatment of our parents and children

This was entirely unacceptable Multiple parents and kids were treated far beyond rude by the staff at the front desk It started almost from the moment we arrived and confrontations included shouting, arguments, and foul language This is a group of parents and boys that have been on many tournament trips, not an unruly bunch as we understand the typical hotel expectations They stated they have a “rule” that they don’t allow any minor to be outside the room unaccompanied Ultimately that was a good idea because I didn’t feel safe leaving my kid unaccompanied in that hotel Both nights as we sat in the outdoor sitting area in the back of the hotel, we were greeted by an intoxicated and high woman, who claimed she had been staying in that hotel for a few months She’d sit in her car with the music blaring, smoking and drinking, then stumble out to attempt to talk to us We were friendly to her, but it was not a good situations Then there was a steady stream of younger adults going in and out the back door without a key It was obvious they were not patrons I would not recommend staying at this hotel We will not be going back

Wesley Townsend

this will be long but necessary! This was by far the WORST Four Points experience we have ever had The entire hotel gave us Motel 6 vibes from the moment we checked in until the day we left The cleaning was substandard, the lobby was nice, but was always occupied by someone and the staff was always frowning and mean

We checked in on Friday, July 2 at about 1am because of our long drive The gentlemen that was manning the front counter was sitting in the office just off to the rear left and just stared at me when I walked in I said politely, good evening, I need to check in He walked over to the counter, said ID please then we had a few moments of silence between us His next response was, credit card please and pointed to the reader on the counter I inserted my card, he programmed the keys and gave me my room number, nothing more Once we saw where the elevator was located, we went to the room and it was like walking into a bad dream The colors were dated, carpet was nasty, the sheets had stains on them from the previous occupant we assumed, the weird printed sign was on the desk, they only put 2 cups and 1 bottle of water in the room, the provided items in the restroom weren’t from the same vendor, the shower items were missing and we only had 2 towels, there was what looked to be blood spatter on the wall and a wad of hair on the floor Good thing we always travel with cleaning wipes and our own pillows because there was NO WAY I was sleeping on those pillows with feathers flying everywhere! Overall, we were really disappointed with this hotel carrying the Sheraton name but none of it’s luxuries (photos provided)

Xyirx

The reception was welcoming, but the the hotel service was poor Many amenities in the rooms were missing—the sofabed sheet, pillows, towels Even the shower gel was completely empty when we first entered the room

While we were able to request most of them from the reception desk, it was quite disappointing for a 3-star hotel Complementary breakfast was not included unless ordered and paid, so be prepared Other than these, the room itself was quite spacious

8. Holiday Inn Express & Suites Memphis Southwind, an IHG Hotel (2-star hotel)

About this hotel

A 10-minute drive from Hickory Ridge Mall Shopping Center, this modern hotel is also a 14.2-mile drive from Memphis International Airport.The straightforward rooms come with flat-screen TVs with premium cable channels and desks, plus wet bars, coffeemakers, minifridges and microwaves. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living areas with pull-out sofas and dining table.Amenities include a free breakfast bar, an outdoor pool and fitness center, as well as free parking.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 7 min drive to Oaklawn Garden
  • Guests liked the friendly service

Feedback From Real Customers

Naren S

Stayed here for a week, and the stay was just average overallPros:1 Good location in terms of access to restaurants, stores, etc

2 Friendly, and attentive staffCons:1 Overall cleanliness of hotel wasn’t up to the typical Holiday Inn standard Carpets on my floor were grimy, and there were several spills that didn’t appear to have been cleaned2 While breakfast was included in the stay, there was none available throughout the stay The night of checking in, I was told breakfast would be available from 6 AM However, the next morning, the lobby was completely empty and I was told ‘the staff didn’t show up’ so there wasn’t any breakfast! At a minimum, at least coffee could have been made available in the lobby – but that wasn’t the case

Lily Fluharty

Our stay here wasn’t bad, but there were some unfortunate issues with our room Our first room the heating/cooling wasn’t working When we told the front desk, they got us a new room which was great! While the cooler worked in this new room we had some other issues

the shower door would not close, there were crusty stains all over the carpet, and the shades were brokenOverall, the staff was very friendly and accommodating, and the location wasn’t horrible, but the rooms weren’t great

9. Hilton Garden Inn Olive Branch (3-star hotel)

About this hotel

Set among fast food restaurants and 2 miles from US-78, this informal hotel is less than a mile from Olive Branch City Park, with sports courts and lakes, and 21 miles from Downtown Memphis.Understated rooms offer Wi-Fi, and flat-screen TVs with premium channels, along with minifridges, microwaves and Keurig coffeemakers. Upgraded rooms add sofabeds.Amenities include a casual restaurant with a bar and a terrace, as well as a gym and an indoor pool. There’s also a business center and a convenience store. Breakfast and parking are offered.

Things You Need to Know

  • 5 min drive to Olive Branch City Park
  • One of the few hotels in the area with room service
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned pools 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Hannah Pender

A bit premature as I’m posting this as we’re settling in; but, I’m impressed!Cleanliness isn’t superb (found a penny on the floor in our room), but no funny smells and bathroom is obviously well sanitized—not a single hair in sight (my biggest pet peeve)Most importantly: the customer service I made a mistake during the booking/check-in process

Shelby took great care of us and quickly got us in a room despite my errorMy toddler has been looking forward to this trip for a chance to swim, so we’re off to the pool!

Dane Coffey

First of all, I understand that a hotel cannot totally control the actions of other guests So the little league team running through the halls at 10pm isn’t their fault However, I was very surprised how much noise I could hear from regular activity in such a new hotel

I could hear every footstep in the hallway I could hear every move the people upstairs made Not, stomping or throwing, just walking and setting things down on the floor I could hear footsteps in the hallway upstairs My wife and I slept terribly I mentioned it to the desk in the morning and they said we weren’t the first to mention it We were offered free breakfast at our next stay or 5,000 Hilton points

G Roberson

I am here now staying in a 2 queen room on the 1st floor Over all the hotel appears nice aesthetically The #1 most important thing & why I have them 1 star

The beds in our room are hard as a rock and so are the pillows I could over a lot of things as I’m not horribly picky but a hard uncomfortable bed isn’t one of them Tonight and 2 more nights of these horrible beds and pillows makes me dread the rest of our trip visiting family and I just got here I expect soooooo sooooo much more out of Hilton than this I could have stayed at cheaper motels and got a better bed My 1st and last time ever staying here I’ll stick to the place down the street that I’ve stayed before and was comfortable As a Hilton honors member I trusted Hilton to be better

10. Best Western Plus Desoto (2-star hotel)

About this hotel

In an area with multiple fast food and casual restaurants, this unassuming hotel is less than a mile from Olive Branch City Park, 1 mile from US-78 and 14 miles from Graceland, Elvis Presley’s former residence.The laid-back rooms provide flat-screen TVs and Wi-Fi, as well as minifridges, microwaves and coffeemakers. Suites offer sofabeds.Breakfast is served in a relaxed dining room. Other amenities include an indoor pool, a 24-hour fitness center and coin-operated laundry facilities. Parking is available.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 4 min drive to Olive Branch City Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Summer Cantrell

Hotel was very nice, staff was super friendly It was never hard to find anyone to help Everyone was always asking how you were or at least saying hello

Hotel was clean, except for the pool water needed some adjustingIt was the guests that were the issue!! We were woken up at 2:30 am but a group coming in that was screaming, banging, running, waking the dead for over 30 minutes Once they finally stopped we managed to fall back asleep only to be awoken at 3:40 to someone attempting to make the bed above us come through the ceiling for the next half-hour Trying to not explain what was really going on to my child was so much fun So if you plan on staying here bring some ear plugs

K Johnson

Customer service was poor with attitudes especially by the manager Eugene Perez he was getting loud with me for no reason at all All the workers seem to have attitudes and they don’t greet youMy trucking company booked my room I’m sure they have an account with the hotel as they spend lots of money with best western

They treated me poorly and very inconsiderate The refrigerator didn’t work and it was dirty, it was an issue talking to them to have it fixed I couldn’t believe the poor hospitality that they had My co workers also had issues being here I tried to get corporates number and no one seem to be able to provide it Such an unwelcoming stay I don’t recommend

11. Courtyard by Marriott Memphis Collierville (3-star hotel)

About this hotel

This modern hotel is a 3-mile drive from training facilities at the Mike Rose Soccer Complex and a 4.9-mile drive from the Windyke Country Club.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add separate living areas with sofabeds.Social spaces include a living room-style lobby. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool, an exercise room and on-site free parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 7 min drive to the Mike Rose Soccer Complex
  • Guests praised the service
  • Guests mentioned lobbies 23 times
  • Guests mentioned “Bistro” 10 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Kayse Gann

We checked in late and checked out early We got there and went straight to the pool/hot tub The indoor pool is literally a joke

It’s like a kiddy pool So small 4 people in the pool and that was too many We were on the other end of the pool and being splashed by 2 kids on the other end That’s how small it was The smell of chlorine will knock you down when you step on the pool room No coffee offered in the mornings, unless you want to buy their Starbucks coffee Bed was so hard, pillows are stuffed so full They hurt my face I had to sleep on a wadded up blanket Dead bugs in the floor It just wasn’t a good experience Won’t stay here again

Connie M. Winter

My four night stay was not pleasant My room was scheduled to be cleaned every other day, but was not cleaned even upon request My garbage was overflowing

I called for it to be taken out and was told to put it out side my door It sat there for 24 hours and when they emptied it the afternoon before I was to leave they left the cans in the hallway I asked for clean towels and they told me to place my dirty towels in the hall and come to the desk to get towels They did not change my sheets or clean I have never stayed anywhere in the USA or other places in the world that had such poor service It appeared as though no one wanted to work

Jamie Watkins

The location is so great! You walk out into a town center mall! Granted, we all know the economy, and its effects on malls, but it’s still shopping! The hotel is your typical mid- level Courtyard Marriot There is a Starbucks served coffee bar/food in the lobby in the mornings, only Finally, hotels need to start installing filled shampoo/conditioner bottles in their showers 🚿

12. Hampton Inn & Suites Memphis-Shady Grove (3-star hotel)

About this hotel

A 2-minute walk from the Regalia Shopping Center, this modern hotel off Highway 72 is also 10 miles from Memphis International Airport.Casual, modern rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges and coffeemakers. Suites add separate living areas, full kitchens and pull-out sofas.Complimentary perks include an airport and local area shuttle, as well as hot breakfast and weekday breakfast bags to go. There’s a fitness center, an outdoor pool and a business center.

Things You Need to Know

  • The rooms have refrigerators
  • 5 min drive to Crystal Shrine Grotto
  • 16 min drive to Memphis International Airport
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Sandra Dow

Lorraine & Jr representatives very extremely friendly and helpful at check inThe king suite room is very clean and spacious Great for someone who has been on the road traveling for business for months straight

Nice, quiet and safe areaCons: Housekeeping seems to have skipped the bathroom area

Jarryd

I stayed in this hotel for 2 months, and while away from home, the staff here made it feel like home I had new carpet in my room, two nice TVs, a new AC, and got a brand new couch Ever time I made a request for something small, the staff went out of their way to help me out

The overall friendly staff of the hotel made the difference Every morning, Ms Jackie took care of me with having coffee out early since I was out the door before 6, she was incredibly friendly, and I came to know and appreciate her as a friend Mr Junior, the maintenance technician always took care of me whenever anything were to arise, and would not stop until the problem was fixed, he always checked up on me when I was passing through the hallways or lobby to make sure that I was satisfied with his work Mr Torrance also did the same thing, he made sure my room was always taken care of and that I was happy with the level of service he and Junior were providing Brandesha and Diekstra (sp) also were very welcoming every time I stepped through the front door, they addressed me as Mr Elloy and made me feel very at home whenever I returned from a long day at work They both went out of their way to help me out on numerous occasions, and always were there to make small talk This all comes down from the top, the GM (I didnt get her name) but she was always very friendly, and made sure I was satisfied with how things were going, and if I had any complaints When I left the hotel at the end of my stay, I looked at all the staff as friends after spending so much time with them, and they made my stay away from my family very comforting

Chris Ghalayini (Cheffie G)

Dated Front desk staff never recognized Diamond status nor gave the impression that he cared as much if anyone was staying at the hotel or not Came down one night for a bandaid and waited 25 minutes at front desk with nobody in sight

Even the night security tried to check in on shift and couldn’t Old mildew smell in room, dirty carpet and overall rundown feel As a loyal Hilton member, one of the worst properties to date Definitely will not be returning to this location with multiple choices within a 5 mile radius

13. Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel (3-star hotel)

About this hotel

This laid-back, all-suite extended-stay hotel is 2 miles from the Lichterman Nature Center, and 4 miles from both the Memphis Botanic Garden and Dixon Gallery & Gardens.Casual studios and 1-bedroom suites offer free Wi-Fi, flat-screen TVs and en suite bathrooms, as well as kitchens with microwaves and coffeemakers. Some have sitting areas.Complimentary perks include breakfast, local shuttle service and parking. Other amenities consist of a seasonal outdoor pool, an exercise room and guest laundry facilities, plus a 24-hour snack shop.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • 5 min drive to Crystal Shrine Grotto
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the fitness center, which has treadmills
  • Guests praised the outdoor pool

Feedback From Real Customers

Andrea Dubsky

Staff was wonderful and hotel is dog-friendly! Room was cozy with full-size fridge and kitchen if you want to cook Big, clean bathroom Breakfast area had ample seating and staff was attentive! Enjoyed the couch and living room TV

Parking lot was always full, but overflow parking is available at restaurant next door Thank you, Jonathan, Michael, Ian, and the rest of the staff for a lovely stay! 5 stars!

Z J

I came home to lay a loved one to rest I must say that from check in to check out; the experience was nothing short of superb The gentleman that is the chef of the facility is one amazing human being

He helped me to my room because I had a lot of things to carry He also informed me that they have social gatherings between 5pm-7pm Monday-Wed The front desk staff assisted with anything I needed The king suite is ❤🧡❤🧡❤🧡The room was very clean Full amenities: fridge, stove microwave, dishes and cookware Extremely spacious The bed was so comfortable This is hands down the best hotel experience I have had coming back home to Memphis! Thank you guys for making this a pleasurable stay Especially considering the occasion

Alyssa

Only stayed for 1 night and honestly I choose places based on our needs and reviews So I was a little confused with my experience We were placed in the only room available based on my call to the hotel when I was inquiring about if dogs were accepted

Our room was on the 2nd floor and there was a noticeable foul odor immediately when we got off the elevator Room was acceptable, had a kitchenette but we didn’t need it The absolute WORST thing was the toilet did not properly flush It would fill up to the point I thought it would overflow and slowly drain It seemed like strong enough pressure to actually flush the toilet paper down but didn’t My husband and I had to use the public bathrooms downstairs, even in the middle of the night SO that’s why I give it a 1 star rating It was good enough to tolerate for 1 night but it was not comfortable And before management responds and ask why I didn’t say anything, would you after getting settled in with your pet and being told it was the last room available after booking through a third party site for a better price for a non-refundable $250 a night? The lady at check-in was nice but at checkout the women was on the phone the entire time, conversation wasn’t with a potential customer The situation could have been understandable if it was about the hotel as she was the only one working at the desk It’s a little rude in my opinion

14. Courtyard by Marriott Memphis East/Park Avenue (3-star hotel)

About this hotel

A 2-minute drive from Interstate 240, this modern hotel is a 7-minute walk from the Regalia Shopping Center and a 4.4-mile drive from parkland at Shelby Farms.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks and coffeemakers. Some rooms add pull-out sofas, and suites offer wet bars, minifridges and microwaves.Social spaces include a casual lobby and an outdoor courtyard. An American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center and 2 meeting rooms. Other amenities include a seasonal outdoor pool and an exercise room, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Lichterman Nature Center
  • 17 min drive to Memphis International Airport
  • Guests praised the friendly service
  • Guests mentioned lobbies 14 times
  • Guests mentioned balconies 11 times

Feedback From Real Customers

Quonta White

We booked this hotel based off the reviews that stated it was clean, in a great location, and recently renovated Upon arrival I was greeted by a very nice and helpful gentleman at the front desk He gave me the keys to my rooms and we headed up

Once I entered the first room I began to do an inspection of the room before we got settled I noticed the bathroom floors were stained and mold was in the corner of the walls I then noticed lint and thread from someone clothing on the bathroom floor as well as hair in the sink The bathroom also smelled like urine I went back to the front desk and asked to be moved to another room The gentleman at the front desk stated the floors were like that due to the tile that was used when the hotel was renovated 🤔 he then gave me keys to two rooms and asked me to go check them out I went and chose room 313 Once my husband and son came we began to inspect that room starting with the beds as always As we were spraying the bed with disinfectant we noticed the mattress pad was stained with what seemed to be urine and blood My husband then took the mattress pad off and revealed a very horrific sight There was a huge bodily fluid stain on the mattress We then took the mattress pad off the other bed and revealed more stains I was horrified Although I always check hotel beds for bed bugs I have NEVER found anything until this day I was so upset and horrified until I could not stop shaking I headed back to the front desk where the gentleman looked at my pictures and stated “the mattresses are old” and “this is why we have mattress pads” I was baffled at his response He then issued me a full refund and we had to search for another hotel Mind you this is the weekend of Univ of Memphis graduation, high school prom, and Mother’s Day I will be contacting cooperate about this issue and now I’m wondering are the reviews that show up are real🤔

Margaret Westbrook

My family was in Memphis for a memorial for our Mother and the staff was so kind and helpful They went above and beyond to make our stay pleasant The hotel was clean, quiet, and had gathering areas inside and outside as well as by the pool for us to gather together as we came from all over the US

Some of us had late flights and they helped the folks late in the night get settled with their rooms, snacks and drinks Ditas was so helpful arranging a group of rooms for us Victoria who worked days when we were there (7/8/22-7/10/22) seemed to anticipate whatever we needed and appeared instantly to help us I was not able to read the name tag of the woman who worked overnight, but she was also very helpful getting my niece and her daughter settled as their flight was delayed The bistro is available to purchase Starbucks brand coffee and breakfast type items Customer service was excellent The only thing I would suggest is that when it is time to replace linens that they get softer towels as they were quite scratchy Hate to complain about anything for this trip, but keeping my glowing review real!

15. Hyatt Place Memphis/Germantown (3-star hotel)

About this hotel

A 9-minute walk from Methodist Le Bonheur Germantown Hospital, this modern hotel with a casual vibe is 4 miles from golfing at TPC Southwind. It’s 7 miles from Memphis Botanic Garden.Unpretentious rooms with modern decor and custom-designed beds feature free Wi-Fi, flat-screen TVs, coffeemakers and minifridges, plus iPod docks and living areas with sofas (some are pull-out).Parking is complimentary. There’s a 24/7 cafe with a cocktail bar and a market. Other amenities include a 24-hour fitness room and an outdoor pool.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 8 min drive to Urban Air Trampoline and Adventure Park
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned microwaves 17 times
  • Guests mentioned lobbies 19 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Kat

This is one of my favorite hotels inmy area, So I booked a room for 4 days for a friend from out of town, and he was impressed Management Greg and Bennett and the entire staff were very professional and eager to assist in making our stay enjoyable Breakfast was hot and the area was very clean

Kudos to Zaria who personally made sure that my room was to my satisfaction I will visit again You guys make a great teamThank you again!Kathleen

Angela Hill

“Great Stay!”Someone recommended Hyatt Place to us, and it greatly exceeded our expectations We are big travelers and usually choose another major brand, but this hotel experience has my family looking at Hyatt Hotels in Hawaii for our upcoming tripThe staff was amazing from the time we walked through the doors

They went above and beyond to make our stay and special event enjoyableThe rooms were clean, very comfortable, and spacious Our entire party felt the same wayThe breakfast was well maintained, with great variety and excellent coffee!The location was good, next to a gas station and approx 2 miles from all the popular restaurants and stores

Nawal Syed

This place was good Nice TV, Clean room, etc The only problem was that the bathroom was slightly dirty, not too dirty, but the walls has some stains on it

The corners of the room was dirty also, and the mattress of the bed was not that comfortablethe blankets felt like towels Otherwise this was a nice hotel! 😊 The people at the front desk were also very friendly The

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