hotel with jacuzzi in room Jenison, MI

1. Home2 Suites by Hilton Grand Rapids North (3-star hotel)

About this hotel

A 10-minute walk from a shopping mall, this informal all-suite hotel on landscaped grounds is 2 miles from both I-96 and the DeltaPlex Arena & Conference Center, and 6 miles from The Gerald Ford Presidential Museum.The understated studios have kitchens and living areas, plus flat-screen TVs, Wi-Fi and sofabeds. The 1-bedroom suites add separate living rooms.Amenities include an indoor saltwater pool and a gym, plus a patio with a fire pit. There’s also a 24-hour convenience store and a coin-operated laundry. A hot breakfast buffet is available, as is parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Some guests complained about the bathrooms
  • 10 min drive to Riverside Park
  • Guests mentioned “dogs” 10 times
  • Guests mentioned refrigerators 10 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Scott Howell

Stay at Home2 regularly with work travel They are doing a great job here Room is clean, bed very comfortable and plenty of toiletry supplies

Breakfast is better than the last couple I have stayed at and coffee is always ready Parking lot cleared of snow and walks treated for ice, so customer safety is obviously important Would recommend for your stay Was here for 4 nights

B Jean

The good-Most everything This hotel was very comfortable and quiet The beds were super soft and the sheets were silky

The rooms are very large and have a kitchenette Full sized fridge, sink, and dishwasher Dishes are provided for your use There was a TON of counter space We had two queen beds and a pull out couch The fitness center was pristine clean Good sized pool 55 feet Hot tub was nice and warm with jets I slept the best at this hotel out of any that I have stayed at You can’t here the highway at all Breakfast is free It was okay Omelettes and breakfast sandwiches were made ahead of time and kept in a warm box They had cereal, waffles, yogurt, fruit, juice, and toastThe bad- Fire alarm went off at 7am for unknown reasons It was very disorienting and irritating By time we were dressed it was off I did not have a hot shower the whole time I was there Water was warm at best Air conditioning was very loud We turned it off over night Housekeeping staff (girl with blonde ponytail) was very rude to my son when he went into the fitness center to grab a key I had left on the treadmill ( I was standing in the doorway He was not unattended) He didn’t say what she said but he was in tears

Philly Philly

I’m a Diamond member with Hilton and travel virtually every single week and always stay in Hilton properties This one was pretty disappointing One of the elevators was broken

Equipment in the fitness center is broken Since the elevators were taking a long time I decided to take the stairs and it smelled like something died in there No matter what my status has been with Hilton I had never been charged for the cheap bottles of water before The good ones yes but not the cheap ones and I was charged for 2 of them on this trip Not a big deal just the principle The room was fine with the exception that the dispensers in the shower were empty but everything else was exactly why I choose Hilton properties

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2. PrairieSide Suites Bed & Breakfast (3-star hotel)

About this hotel

This genteel B&B with an annex is 7 miles from the Van Andel Arena sports venue in downtown Grand Rapids, and 4 miles from the Millennium Park.With decor ranging from elegant to modern, the 8 polished rooms offer free Wi-Fi, private bathrooms and flat-screen TVs, plus kitchenettes, fireplaces and whirlpool tubs. Some have separate entrances and decks.Cooked breakfast is served in-room or by candlelight in an ornate dining room; continental breakfast is available on request. Parking and snacks are complimentary. There’s also a garden and an outdoor pool. Massages are offered for a fee.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • Guests praised the bathrooms
  • 9 min drive to Millennium Park
  • Guests praised the service
  • Guests mentioned “Massage” 35 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the spa

Feedback From Real Customers

Dan Scott

Lovely stay at this wonderful location I’m not into the traditional Bed and Breakfast where you usually stay in old accommodations with old decor and then eat breakfast with strangers We stayed in the New York Loft with every detail taken care of and a delicious breakfast delivered to our room in the morning

Whirlpool tub, comfortable king size bed, tile shower, and heated toilet seat with a pool nearby We thoroughly enjoyed a relaxing stay in this little oasisThe bathroom in this unit was a little small for my taste, but this did not detract from the experience

Cs Josey

Relaxing, super clean, private retreat Many special touches with the bird hoses with chirping baby birds, slightly splashing water fountain, hammock and chairs for relaxing Beds were spacious and comfortable with plenty of pillows

Fresh baked goods in the kitchen and a snack basket in room upon arrival Heated towel bars, heated toilet seat- more hot water than one would expect for such large jacuzzi tubs- filled completely with out running out Hosts value your privacy, but are easily contacted for any needs you may haveHaving breakfast delivered to the door around 10 am was AMAZING!Well worth the trip!

Erika Fleming

We stayed in the Upstairs Guest House (Note that this room’s jacuzzi only fits one person) Everything was clean and organized; the staff were kind and attentive; and communication from staff was very clear leading up to, during, and after our stay

We loved the couples massage, the hot breakfast delivered each morning, the bouquet of flowers, and even the DVD selection We enjoyed walking around the local area too Would highly recommend for a weekend away!

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3. Residence Inn by Marriott Grand Rapids West (3-star hotel)

About this hotel

This relaxed all-suite hotel is 2 miles from I-196 and 12 miles from the Gerald R. Ford Presidential Library and Museum.Contemporary studios include free Wi-Fi and kitchenettes, plus pull-out sofas, desks, and flat-screen TVs. The 1- and 2-bedroom suites provide separate living rooms.Complimentary amenities include a hot breakfast buffet, parking and regular evening socials, as well as grocery delivery service. Other amenities include a seasonal outdoor pool and hot tub, plus a 24-hour gym, a BBQ area and a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms, which have kitchenettes
  • 12 min drive to Millennium Park
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “suites” 14 times
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sarah Hunt

This will be the third week that we have stayed at this hotel and it has been one of the most pleasant stays The staff are always so friendly and helpful The breakfast far exceeded our expectations, although they do run out quite quickly on the weekends

😉 The rooms and hallways are always clean and smell fresh (previous hotels we’ve stayed at have reeked of weed and cigarette smoke) The rooms are quite and the location is excellent Easy access to expressway and many restaurant options are very close/in walkable distance We will forever be customers! Thank you for making this place feel like our second home

Corrin Davis Leverton

We stayed in the queen studio suite and it was a very comfortable room to stay in! Our towels were so plush and fresh We thought the ability to swivel the TV was a nice touch to the room layout! The full sized fridge and well stocked kitchen supplies were also very helpful Check in was easy and quick! Our room was right next to the stairs and it was loud at times, it sounded like guests were running and dragging items through the stairwell

At one point in the late evening it sounded like guests were having an argument and shouting at each other in the room above – better soundproofing or a reminder to guests to not disturb their neighbors could have been nice

Vijay V

We stayed in room 314 the past weekend I highly appreciate having a pack and play (that we requested) before we got inBut, I was highly disappointed when I pulled out the sofa bed at night

The sheets were not changed from the previous guest and was filthy I couldn’t even open fully and closed it immediately I had a guest sleep on the floor for the nightI travel often for living, while traveling with family, this is completely unacceptable I expected higher standards from Marriot especially during COVID

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4. Holiday Inn Express Grand Rapids SW, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 196, this contemporary suburban hotel is 2.3 miles from RiverTown Crossings mall, 8.5 miles from Grand Valley State University, and 9.9 miles from DeVos Place convention center.The straightforward rooms feature desks and flat-screen TVs with premium cable channels, plus coffeemakers, microwaves and minifridges. Some have whirlpools. There’s also free WiFi, and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living areas and pull-out sofas.Amenities include free hot breakfast, an indoor pool, fitness/business centers and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 10 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Sonya Oisten

This place is great The second shift girl, Middle age, glasses is so polite

There was a little confusion the next day I was supposed to have check out at 2 but they thought 12 but they fixed it right away for me There breakfast was great The got tub is really hot not cold or like warm Rooms are so nice and clean and the shampoo and conditioner are not those little bottles that you need to use three or four for they have actual bottles in there for you to use it’s great it smells good I love going there at least once every 2 months and bring my kids

Andrea 1994

Check In: Checking in was a breeze The young lady at the front desk was nice, and friendlyRoom: The room was clean for the most part minus the pictures I attached below

These include scuffs and scratch marks I was shocked to have a room on the first floor However, I was not disappointedParking: There was amble parking even though the hotel was quite busyBreakfast: N/ARoom Cleaning: N/AOverall great stay the room was acceptable for the price and quite clean

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5. The Leonard At Logan House (3-star hotel)

About this hotel

Set in the Heritage Hill Historic District, this upscale B&B in a mansion built in 1914 is a 2-minute walk from Frank Lloyd Wright’s Meyer May House, and 8 miles from the Frederik Meijer Gardens & Sculpture Park.The 8 refined rooms feature wood floors, antique desks and other period details, and offer free Wi-Fi and flat-screen TVs. Bathrooms are private or en suite. Some rooms add whirlpool tubs.Parking is complimentary. Breakfast (continental on weekdays and hot breakfast on weekends) is served in a formal dining room. The B&B is also available for meetings and events.

Things You Need to Know

  • Guests praised the bathrooms
  • 1 min walk to the Meyer May House
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Chloe Callender

The owners of the establishment met us when we arrived and gave us a guided tour of the building They had multiple brochures available highlighting food, venues, and attractions in the area The kitchen service was splendid! The owners made us breakfast and even catered to our dietary needs (I am lactose intolerant & my friend is gluten free)

The guests and owners were all so friendly and kind The garden was beautifully maintained and was an excellent place to relax! I would love to return!

Nicolette Baier

After our visit at Leonard at Logan House, it is the ONLY place in which my husband and I will stay when we visit GR in the future We stayed in the luxurious Grand Duke room with beautiful decor, comfortable king size bed, and heated bathroom tiles We would have been perfectly happy staying in our room for our entire visit if not for the smell of Ruth’s masterful cooking and baking luring us out of the room

We awoke each morning to a full, homemade breakfast with classics like bacon, potatoes, and omelets and new surprises such as caramelized apple pancake balls and fruit tarts Kind and professional owners and staff made us feel comfortable and right at home We cannot wait to return in the near future!

Emily Beanblossom

Absolutely lovely! Ruth and Ken were wonderful hosts and the house is just beautiful Check in was quick and simple, followed by a short tour of the common areas My room was really clean, really charming, and quiet

There was a handy guide to local Grand Rapids businesses in the room as well It’s walking distance to nice local restaurants and shops, and the neighborhood is a beautiful historic district Breakfast was delicious – I was so impressed by the homemade spinach and cheese soufflés! The attention to detail and the level of care was apparent in all the little extra touches It was a restorative and restful stay I didn’t want to leave! I will 100% stay here again

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6. Comfort Suites Grandville – Grand Rapids SW (2-star hotel)

About this hotel

In a suburban setting off I-196, this relaxed all-suite hotel is 6 miles from Millennium Park and 10 miles from downtown Grand Rapids.Classic, unpretentious studios feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Some have pull-out sofas, while suites add separate living areas, whirlpool tubs and/or fireplaces.Complimentary amenities include parking and hot breakfast. There’s also a fitness room, an indoor pool and a hot tub, as well as a coin-operated laundry, a snack pantry and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • Guests mentioned hot tubs 21 times
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Mark Russell

Perfect stay for the forgetful travellers as WALMART is literally right there Lol We stayed on the second floor

They accommodate smokers with at least 3 outdoor dedicated smoking areas Pool and hot tub were clean with (small) towels provided (More details on website) Breakfast was very plentiful as it included hot and cold breakfast with many options (buffet style) I would stay again Favorite thing about the room is that the window was not screwed shut which allowed opening for fresh air

Michael Storandt

traveling for work and there was a schedule mix up so I couldn’t make it to Grand Rapids so they still charged full price for the cancellation fee Understand that for a same day cancellation they would charge a fee but one would think they would discount it Guess it is always worth while to pay a little more and go to a hotel with a no penalty cancellation policy

denise freeman

Room was clean but they don’t know how to use chemicals in pool and hot tub!!!! Both were so high in chlorine it burned our eyes gave us a rash ruined bathing suit!!!¡fumes in hot tub where so bad couldn’t even sit in had to stand to get away from fumes !!!!! This is not good!!! Had to go buy eye drops because it burned our eyes so bad!!!!

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7. Country Inn & Suites Grandville- Grand Rapids West (2-star hotel)

About this hotel

Set off I-196, this modest all-suite hotel with a castle-inspired facade is 3 miles from Millennium Park, and 6 miles from downtown Grand Rapids.Straightforward suites feature free Wi-Fi, flat-screen TVs, minifridges and microwaves, plus separate sitting areas with sofabeds.Complimentary continental breakfast is served in a casual lobby dining room. Other amenities include an indoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests liked the rooms
  • 8 min drive to Millennium Park
  • Guests mentioned hot tubs 16 times

Feedback From Real Customers

Janice B

I checked into what was called the Executive Suite with a Jacuzzi tonight The room was disgusting The night stand/tables CLEARLY had not been touched

There was a sticky substance with hair The tv had splatters all over it which had dried The refrigerator had a nasty film where something had spilled and was not cleaned The hot tub had hair in it Even though I reported the condition of the room when I arrived, nothing was done I tried to make the best of it but end up leaving If I can’t trust the furnishings to be clean, you think I’m sleeping in the bed??? The front desk lady called the manager because I asked for a refund She said JOANN said for the front desk person to go clean the room UNACCEPTABLE! This room was $175 and I deserved a better room than this I was denied a refund even AFTER the front desk clerk went and verified my complaints Not a happy customer and will probably not return again

Annette Etchison

This was a very nice Best Western It appears to have been recently renovated and was done tastefully It was clean and the bed was comfortable

I’m not really a fan of the functionality of the barn door bathroom door, as it doesn’t actually completely close, though it sure looked nice I just think a bathroom door should completely close while in use

Tracy Hue

We only stayed one night and fit for that need However the first front desk person could not get an extra blanket because she didn’t know where they were, but the second one knew We did not check out the breakfast because we had to leave for competition

Also, the shower leaked and the bathroom door is a barn door slider that doesn’t lock Overall not a bad stayJust an FYI the large castle looking building in the picture is not the actual hotel It’s an apartment building The hotel is smaller

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8. Holiday Inn Express & Suites Grand Rapids-North, an IHG Hotel (2-star hotel)

About this hotel

Set alongside shopping malls 2 miles from a major highway junction, this modern suburban hotel is 6 miles north of downtown, site of the Van Andel Arena, Grand Rapids Art Museum and Gerald R. Ford Museum; the Grand Rapids airport is 9 miles away.Traditional-decor rooms have work desks, cable TV and free WiFi; suites have kitchenettes. Kids 19 and under stay free with an adult.A breakfast buffet is free and there’s an indoor pool, hot tub and fitness room, as well as a business center and 2 meeting rooms. Parking is free.

Things You Need to Know

  • Guests liked the clean rooms, which have refrigerators
  • The rooms have TVs
  • 9 min drive to Riverside Park
  • Guests praised the friendly service
  • Guests mentioned hot tubs 25 times
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has free weights and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Chad Tenglin

Stayed here for 8 days with my 2 kids for Junior Gold and we couldn’t of been happier with our decision The location is surrounded by a ton of places to eat and shop The employees were always nice and helpful

All the facilities worked(pool, exercise room), the comp express breakfast was on point Food was delicious and always had plenty to choose from The cafe lady was amazing! She works so hard! Always say hi and converses I did not sleep well(but I never do in hotels) but my kids slept great each night so I’m assuming the beds were comfortable enough The only flaw in the room is that the mini fridge wasn’t that cold I’d prefer it to be colder Maybe there’s a setting that I didn’t notice? For the deal I received through Junior Gold, it was well worth the stay and would have no issue staying here if I’m out in Grand Rapids again

Ann B.

This place has been great the older women who does breakfast is so sweet They have free laundry here and will give you detergent and dryer sheets! The morning cleaning crew has also been great with minor cleaning for my week stay The pool and hot tub are always open and clean

I went down with my 6 month old and had the pool to ourselves Very calming I recommend the King suit

Jill Tatrow

A few girls I went to high school with got together for a girls weekend at the Holiday Inn Express off AlpineWe specifically booked this hotel because it’s in the “middle” for all of us and because they have a pool and hot tub We’re old(er) and were very much looking forward to the hot tub

When we got to the hotel it was clean, the front desk attendant was very polite and our room was just what we asked for, though the beds were a little hard but hey, it’s a hotel, not homeWe then ventured down to check out the pool and hot tub Much to our dismay, the pool and hot tub were filled with young teenage boys from a traveling baseball teamThe hot tub water was literally brown from a younger boy bringing his Matchbox cars from outside into the hot tub and the dirt had destroyed the once inviting waterWe asked the front desk attendant if there was any way it could be cleaned He didn’t have anyone available on staff to do it and he didn’t know how (completely understandable!)We had a good weekend and the staff was fantastic, the breakfast was amazing, more than I expected from a hotel We were just bummed that adults weren’t able to enjoy the pool and hot tub because of the kids

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9. Comfort Suites Grand Rapids South (3-star hotel)

About this hotel

Off Highway 131, this straightforward redbrick hotel is 3 miles from Craig’s Cruisers, 6 miles from Maple Hill Golf and 13 miles from Millennium Park.Featuring windows that open, the casual rooms and suites come with free Wi-Fi, flat-screen TVs, tea and coffeemakers, microwaves and minifridges. Upgraded accommodations add features like whirlpool tubs or pull-out couches.There’s free parking and hot or grab-and-go breakfast served in a low-key dining area. Other amenities include a heated indoor pool, a sauna, an exercise room, a business center, and guest laundry. Pets are welcome (fees and restrictions apply).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to Douglas Walker Park
  • 15 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • The fitness center has weight machines
  • Guests praised the indoor pool and the hot tub
  • The hotel has a sauna

Feedback From Real Customers

Misty Lynn

This hotel is amazing! The GM of the hotel checked us in The process was quick and efficient, and he was super friendly and accommodating to our requestsThe Hotel staff were friendly and always greeted with a smile and a “hello”

Breakfast was good, including sausage, eggs, waffles, and I had no complaints from the kids! There was one gentleman particularly who was very helpful in the breakfast room, and had a conversation with my sonvery pleasant! He even helped him get syrup for his waffles!The room was clean and included a note from the housekeeper welcoming us Our beds were comfortable, and the room was spacious with a nice TV Access to the highway was very easy, and there were many options for dining nearbyAlthough we left our fur family at home, it is also nice to know we could have brought them with us as the hotel is pet friendly We will do so next time!Overall, if I could give this hotel a rating it would be a 10+ No complaints at all, just a relaxing few days away from home with my family with awesome accommodations! Highly recommended! We will be back!

Nicole Davis

Can’t say enough nice things about this place! We were running late and I called to be sure they wouldn’t think we were a no show on our reservation The gentleman who answered (I believe his name was Tim) made note of it, wished us safe travels and said he’d see us soon We arrived close to 1:00 a

m without stopping for dinner They had microwave meals and sodas available at the front desk, which were just what we needed at that moment Tim made sure we had utensils and napkins, asked if we actually had a pet in our pet friendly room and told us where the best spot to take our dog out was Our room was clean, pretty, quiet and comfy, with down pillows on the bed and great water pressure in the shower Our only regret was having to leave at 6:00 am (the one time in my life I was checked in and out by the same person) He wished us safe travels and made sure we had hot coffee…we were too early for breakfast We will definitely stay again and highly recommend

X Xxx

Great customer service, great looking room and very clean Only thing is the curtains don’t shut completely for privacy at our window and the heat took long to warm the room up The window not being able to close with the curtain made the room even harder to warm up because of the cold air outside coming in, which the bed was located right next to the window

Other than those things it was clean, quiet, respectful staff and very friendly and everything we needed was all already in the room Although, hot breakfast would’ve been great

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10. Tru by Hilton Comstock Park Grand Rapids (2-star hotel)

About this hotel

Next to Highway 131, this unpretentious hotel is 6 miles from the Grand Rapids Art Museum and 11 miles from Frederik Meijer Gardens & Sculpture Park.Featuring colorful accent walls, the relaxed rooms provide flat-screen TVs, Wi-Fi, minifridges and kettles.Amenities include an indoor pool and a 24-hour fitness center. Breakfast and parking are available.

Things You Need to Know

  • The rooms have TVs and microwaves
  • 8 min drive to Riverside Park
  • Guests liked the service
  • Guests mentioned pools 15 times
  • Guests liked the lobby, mentioned 14 times in reviews

Feedback From Real Customers

Kristi B. (Justamomoftwins)

Underrated hotel! Clean, well appointed and well maintained hotel with friendly front deskThey had a pool, which I somehow didn’t know aboutThey have a ton of games and tvs in the lobby to keep the teens happy and off their phones

Only improvement would be that they have wood floors which make any walking from above floor sound like a heard of elephants Not much they could do there other than maybe lay down runners?Overall, great place to stay for a couple nightsWe didn’t try the breakfast but it looked like your standard hotel breakfast bar

Robert Schneider

I was only visiting a friend who was in town So don’t consider this a complete review They have a pool but no hot tub which is the only negative I saw while there

The pool from my understanding is heated so it’ll never be super cold at least I really like that in the rooms they have bottles of shampoo and hand soap mounted up so there’s no need to use bar soap If you’re a person who has an ever growing collection of hotel soaps don’t worry though they do have mini bottles and a bar soap you can take There’s even an in house laundry room looked like it might be a coin wash but I didn’t enter I just saw the price posted I did notice an exercise room, but I didn’t pay close attention to it The decoration and feel of the hotel was very pleasant and the little convince store looked well stocked Oh, another downer We couldn’t find a microwave in the room just a mini fridge

joy

Nice, newer hotel! So much better than the comfort inn next door!!! Room very small, just enough room to walk around the King bed & nice bathroom They only give each room 2 wash cloth & bath towels, so if you stay longer than one night you have to always ask for more Everything was neat and clean! Nice staff! Good price for the room

We will stay here again!!

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11. Staybridge Suites Grand Rapids – Airport, an IHG Hotel (3-star hotel)

About this hotel

Set 4 miles from Gerald R. Ford International Airport, this understated all-suite hotel is 6 miles from the Frederik Meijer Gardens and 10 miles from the Van Andel Arena.Straightforward suites offer free Wi-Fi, flat-screen TVs and desks, as well as kitchens. Upgraded suites add separate living areas with pull-out sofas; some feature whirlpool tubs.Parking, an airport shuttle and breakfast are complimentary Additional amenities include a fitness center, a seasonal outdoor pool and a hot tub. There’s also a business center, a BBQ area and a lobby lounge with a fireplace.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the kitchenettes
  • 7 min drive to Bunker Interpretive Center
  • 13 min drive to Gerald R. Ford International Airport
  • Guests liked the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Alex C

We had a very nice stay here The breakfast was supurb The rooms were clean and the staff was friendly

I will say our check-in was delayed for 2 hours due to staffing issues Might I suggest calling people if their check in will be later than it is posted online? Or at the very least offer some sort of benefit I know it’s tough for staffing everywhere, so still a 5 star stay

Michelle Whisler

We were overcharged each of the 3 nights we stayed at the hotel Every night a new transaction hit our bank account, even after they took all the money for the hotel stay upfront Ended up ruining our son’s birthday

We were told they would comp us 2 nights and never did Our TV and alarm clock didn’t work and there wasn’t a remote for one of the other TVs, so could only use 1 of the 3 TVs in our room The GM and most workers were rude The lady cleaning the tables for breakfast decided to spray the table my husband was sitting at and got the spray in his food The breakfast was a joke and most of the food was burnt or dried out after being out for so long Would never recommend staying there They made our family vacation the worst ever

Alan Gradolph

MG, the French gentlemen running the counter, was great Super kind and friendly the whole time we were there He let us cancel our second night without penalty, gave us weather info, told us about things to do in the area, and got our door handle fixed because it wasn’t catching right

The facilities are a little tired, but the room was huge (2BR suite) and worked great for our family of 4 We’ll be back!

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12. Baymont by Wyndham Grand Rapids SW/Byron Center (3-star hotel)

About this hotel

Off Route 131, this straightforward hotel is 19 miles from Grand Valley State University and 4 miles from Hilton Lake. It’s 13 miles from Gun Lake Casino.Informal rooms have free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Upgraded rooms add microwaves and sofabeds. Suites have separate living areas, and some provide whirlpool tubs. Room service is available. Kids stay at no charge with an adult.Continental breakfast and parking are complimentary. There’s also a casual restaurant and a bar, in addition to an indoor pool.

Things You Need to Know

  • Guests liked the clean rooms
  • 2 min drive to Douglas Walker Park
  • 17 min drive to Gerald R. Ford International Airport
  • One of the few hotels in the area with room service
  • Guests mentioned hot tubs 44 times
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

John Lambard

very clean, staff was always helpful, room was spotless, restaurant was attached to end of hall excellent food didn’t even have to go out in the rain to eat can’t understand why it doesn’t rate as a 5 star Breakfast was very good eggs were scrambled and moist very good I would absolutely stay again when back in G

R Anyone who complains will complain about any where they stay I travel a lot and this is a great place to stay, bottom line Great job management if it was my hotel everyone would get a bonus

Beth Severns

Down the road from Craig’s Cruisers, across from shopping and food everywhere Came with kids and utilized the pool/ hot tub The pool was busy around the clock on the weekend with mostly other kids

Customer service was friendly and accommodating with each encounter Breakfast was exciting because of the waffle maker, but make sure to get in early to avoid linesKid friendly and local to everything Would book again if ever in the area

Christopher Bucher

Loved the room, very clean unlike some reviews were sayingThe pool and hot tub needed a little work, taking a star off for that – water in the pool was murky, and it is 4′ at the deepest segment The hot tubs jets were weak and too wide to be effective

Breakfast was good and included eggs and sausage patties as well as waffles, cereal, etc

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13. Country Inn & Suites by Radisson, Grand Rapids East, MI (2-star hotel)

About this hotel

Off Interstate 96, this informal hotel is a mile from the Frederik Meijer Gardens & Sculpture Park and 5 miles from DeVos Place Convention Center.Casual rooms offer free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living rooms; some feature whirlpool tubs.Free perks include a hot breakfast buffet, all-day coffee and cookies, and parking. Other amenities consist of an indoor pool, a hot tub and an exercise room. There’s also a 24-hour business center and meeting space, plus guest laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the bathrooms
  • 17 min drive to Gerald R. Ford International Airport
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 28 times in reviews
  • Guests praised the breakfast

Feedback From Real Customers

Michigan Girl

You never know what you’re gonna get with hotels but this one did not disappoint! I selected this hotel after reading the reviews and I’m glad I did Great location The staff from the front desk to maintenance were so kind

The complimentary beverage station and cookies were clean and well stocked The breakfast was great Tons of selections for everyone The most important thing was this hotel was clean clean clean!!! The cleanest hotel I’ve ever stayed in The rooms were spotless Smelled clean The beds were comfortable The only “complaint” would be the event room by the pool was rented out and they are allowed to use the pool even though they aren’t registered guests Not trying to be a “Karen” but with 30+ people coming in and out and the pool not being overly large, it was chaotic My kids decided to leave after a little bit The arcade was a rip off but my kids were excited to see one there Would stay here again in a heartbeat!!

Melissa Mack

This was such a pleasant hotel The staff was friendly at every point throughout The breakfast was unexpectedly diverse with food choices and there was lots of seating around the breakfast area

The rooms were very clean and updated The pool was warm and the hot tub was also well cared for Staff quickly brought more towels when needed and there was plenty of seating around the pool We will definitely come back again!! Keep up the amazing work and kudos to your staff!

Derek Saynor

Very clean and well appointed hotel Good complimentary buffet breakfast with nice range of hot and cold selections Excellent indoor pool with hot tub as well as a well equipped fitness room with cardio and strength training machines available along with a good business center room

Only reason for the demerit is there was no housekeeping in my room after the first night of a 2 night stay

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