hotel with jacuzzi in room Middleton, WI

1. Holiday Inn & Suites Madison West, an IHG Hotel (3-star hotel)

About this hotel

In a historic Midwest neighborhood by Highway 12, this modern hotel is a 4-minute drive from Capital Brewery, 5.4 miles from University of Wisconsin Madison, and 6.9 miles from downtown Madison.The subdued rooms feature desks, CD/DVD players and flat-screen TVs with cable channels, plus coffeemakers, microwaves and minifridges. There’s also free WiFi and kids 19 and under stay free with an adult. Suites add extra space and bunk beds.Amenities include an Italian restaurant (where kids 12 and under eat free), business and fitness centers, an arcade, indoor pool and waterpark, plus 5 boardrooms. Parking and local/airport shuttles are free.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • Some guests complained about the bathrooms
  • 5 min drive to the National Mustard Museum
  • Guests mentioned the service is friendly
  • Guests mentioned “Italian cuisine” 10 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Kyle Wilson

Beautifully remodeled modern style hotel Great service from the staff The room we had was without any windows though

Instead it had a door to the inside pool area While some might find that a preferred convenience, If we did it again, all 5 of us would prefer a window room instead next time Other than that the stay was good The pool here is geared towards small kids only

Joyce Marx

The staff is incredibly nice I didnā€™t get her name, but the girl who checked me in was very sweet and helpful Thank you for a wonderful stay! Iā€™ll definitely stay here again next time Iā€™m in Madison

When we went in to the pool, it was closing in 30 minutes No one has been using the waterside so it had been turned off The lifeguard working turned it back on so my nephew could use it Even though she was closing in 30 minutes she never made us feel rushed and we enjoyed our time in the water park This was the evening of Tuesday March 2 Thank you!

Michele Ashbeck

There were some positive things about our stay, but I feel like the bad outweighed the good Starting with the good; the rooms were very clean and the pool area is great, with wonderful lifeguards Now the bad

When we booked the room we booked a 1st floor poolside room, when we checked in our room was on the second floor Checkout is at 11am, which is fine, but the pool doesn’t open until 9am, and when we were here they didn’t open it until 10 minutes after 9 They also didn’t open the water slide in the morning There isn’t a free continental breakfast, you have to pay $5 per adult and $3 per child Having to pay for breakfast we assumed everything was included, but only milk, water or coffee was included for drinks, no fruit juice We also thought we would get refills on our drinks, especially since we had to pay, but no one came around for refills Overall it seemed like this hotel likes to nickle-and-dime their guests while having subpar service and limited pool time

2. Comfort Suites Madison West (3-star hotel)

About this hotel

This casual, modern hotel is 2 miles from Pleasant View Golf Course and 6 miles from the University of Wisconsin-Madison.The polished rooms come with free Wi-Fi, minifridges, coffeemakers and flat-screen TVs with premium channels. Suites, some bi-level, may feature pull-out couches, whirlpool tubs and dining/sitting areas.Free hot breakfast is provided. There’s also an indoor pool, a hot tub and a fitness room, as well as a meeting room and a bar.

Things You Need to Know

  • 5 min drive to the National Mustard Museum
  • The hotel has a concierge
  • Guests mentioned “dogs” 13 times
  • Guests mentioned “waffles” 11 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Dawn Austin-Richmon

The front desk associate, Indra was very kind when we checked in an when we checked out She provided as much information regarding our stay a possible She was very attentive

Other front desk associates during our stay were not as attentive, they could be found outside having a cigarette or in staff Ron sitting reading or on phone or not at all We had to search for someone in order to get toilet tissue for our room as the amount on the two rolls was pretty much out The windows on right was stuck in open position add the crank seemed stripped and would not close window The sink in bathroom was extremely slow to drain I did inform front desk of these issues and did leave a note in room at check outOverall the room was nice and comfortable Selection of pillows which was very nice The room smelled fresh when we checked in which was very nice Many of neighboring rooms had pets which you could not tell as the rooms are very quiet Will return Thank you MsIndra for your kindness and professionalism

Ashley Booker

It is the staff here that makes my stay an excellent one A lot of my interaction has been with Indra who goes above, and beyond to make you feel welcomed, and comfortable; and does it all with a smile Everyone who works here is very nice

Cynthia always greets me with a smile, a wave; and often has fresh towels waiting before I even before ask for them Travis always says hello, and tells me to have a good day The housekeepers are friendly, and courteous They have a nice hot breakfast every morning The pool, and hot tub are a very nice size! In addition, they have a shuttle service for guests It is also in a nice location Thank you to all the staff for all you do!

Jen Belisle

Was charged $100 for a ā€œcleaning feeā€ without consent or follow up It took three months of calling to contact manager, and he told me ā€œyouā€™re not getting your money back, and donā€™t tell me how to run my businessā€ We are a quiet family of 5 and the room was fine

Itā€™s his word against mine Wouldnā€™t stay there again for not only the fee but for the way I was treated

3. Madison Marriott West (3-star hotel)

About this hotel

This contemporary hotel is 7.4 miles from the University Ridge Golf Course and 11.7 miles from Henry Vilas Zoo. Dane County Regional Airport is 14.2 miles away.The upscale rooms feature flat-screen TVs, desks, and coffeemakers. WiFi is free. Some have access to a concierge lounge with free continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas, minifridges and microwaves.Freebies include an airport shuttle. There’s also a casual restaurant and a bar, as well as a fitness center, an indoor pool and a hot tub. Parking and breakfast are available for a fee.

Things You Need to Know

  • 5 min drive to the National Mustard Museum
  • Guests liked the service, which has a concierge
  • Guests liked the rooms but some complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned “banquets” 11 times
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Neil Anderson

In 30 plus years of international travel, one of the most poorly designed rooms I have ever stayed in Tons of wasted space Bathroom door wouldnā€™t latch

Closet doors wouldnā€™t close properly either The ā€œsinkā€ in the bathroom is only a couple of inches deep, trendy perhaps, but useless No place to hang towels to dry except for one hook inexplicably hung in the sleeping area about a foot down from the ceiling Housekeeping nonexistent (took three phone calls and four hours to get clean towels, and never saw a maid the whole time we were there) Water pressure in the shower a joke Felt like I was trying to bathe in a light drizzle Coffee maker in the room was nasty and had a short in it On a positive note, great location And thereā€™s a big box store right up the street where you can buy all the essentials you wonā€™t find in your room, like a working coffee maker Wouldnā€™t stay here again unless all other hotels in town were booked solid

tamara siwula

I just checked in at 10:00 this evening after a long travel day Although I am very tired, I just had to find a place to leave a review commending Quinton at the registration desk Iā€™m a frequent traveler and stay in Marriott properties between 75-85 nights a year

Tonight, Quinton welcomed me better than anyone has at any property in yearsā€¦ He was a wealth of knowledge and really gave a personal touch to make sure I have a great stay He is an absolute gem and has an amazing attitude and energy Thank you, Quinton for making my evening!

Krishna Sapkota

I Stayed there for five nights during my business trip to Madison No one was present at the front desk to check me in and give me the key No room service, coffee, towels etc whatsoever

Breakfast is overpriced At the checkout day, they said they would send me the receipt by email, did not even ask whether i want a printed copy, but never send one Tried to call multiple times, but no one picks up the call or put in insane hold (>1h) Please donā€™t stay at this place if you would like to have a good experience Will definitely not go back, very disappointing One star is even too much for this place

4. Tru by Hilton Madison West (2-star hotel)

  • Address: 8102 Watts Rd, Madison, WI 53719
  • Phone: (608) 820-1083
  • Ratings: 4.4 (506 reviews) Very good Eco-certified
  • Website : Tru by Hilton Madison West
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern rooms in a trendy hotel offering a gym & a 24/7 market, plus free Wi-Fi, breakfast & parking.

About this hotel

Off Highway 12, this contemporary hotel is 4 miles from the National Mustard Museum and 6 miles from the University of Wisconsinā€“Madison.Bright and airy rooms with a modern vibe feature free Wi-Fi, flat-screen TVs and minifridges, as well as work desks. Room service is available.Perks include breakfast, parking, and tea and coffee in the lobby. There’s also a 24/7 market, a gym and a game room.

Things You Need to Know

  • Guests liked the clean rooms
  • 6 min drive to Elver Park
  • Guests praised the friendly service
  • Guests mentioned “Billiard table” 12 times
  • Guests mentioned lobbies 43 times

Feedback From Real Customers

Joshua Clements

Stayed one night during a road trip We’ve stayed at Tru hotels in the past and were satisfied Selected due to familiarity, cost, and availability of EV charging in the parking lot

Decent convenience of location near the highway and nearby restaurants Basic breakfast is provided, which is appreciatedThe lobby is bright and fun, including games such a billiards and shuffle puck Feels like a fun place

Timothy Tranchilla

Loved this concept Found the breakfast to be much more suitable to a 2022 palate (oats, yogurt, fruit, granola) Gym was compact but had more equipment than Iā€™ve seen in a medium sized hotel

The rooms were nicely organized Loved that there was no carpet, but did not love that the A/C unit would not turn off, even when the thermostat was off, just blowing room temp air causing condensation and our floor to be damp We cleaned up the dampness with towels and they were stained almost black! (Floors need to be mopped regularly, especially during COVID) Found the front desk staff to be friendly and filled with helpful suggestions

Amanda Sparrow

We ended up at the Tru when our Airbnb didn’t work out It was reasonably priced, about the same as other hotels nearby But it is a lot nicer because, ya know, it’s Hilton

Justin was extremely helpful in getting us a room and accommodating our pets That’s one thing I really like was how many dogs were staying at the hotel and the staff didn’t seem to view them as an inconvenience Everything was aesthetic and clean No carpet in the rooms !! Yes please Would come back and definitely recommend The pleasant experience really did begin with Justin, he understands guest perception he was interactive and competent and you can really tell he knows the ins and outs of his job Everything that followed was just as good as our first few moments in the hotel

5. Courtyard by Marriott Madison West/Middleton (3-star hotel)

About this hotel

Less than a mile from Greenway Station shopping mall, this laid-back hotel is a mile from the National Mustard Museum and 8 miles from the Henry Vilas Zoo.The straightforward rooms offer free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some include sofabeds. Suites add separate living areas.Amenities include a casual bar/restaurant and a lobby lounge. There’s also a business center, an exercise room, a hot tub and an indoor pool with a kids’ area. Breakfast (fee) and parking are available.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • 4 min drive to the National Mustard Museum
  • Guests liked the service
  • Some guests complained about the restaurant
  • Guests mentioned lobbies 27 times
  • Guests mentioned “Bistro” 17 times
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Chandra Low

First off price and location were reasonable The staff was very friendly, even housekeeping was nice The room was clean, everything straightened up

No hand soap in the bathroom though?!?Our sheets were clean, the bed was comfortable AF That hallway smelled like fresh clean laundry and cleaning solutions The pool was greatness, nice and warm, hot tub was good, kids really like their kiddie pool area too The courtyard is well taken care of and really chill for a night cap with a snack from the bar and a drink!

Sara Talbot

Wonderful place to stay if you have kids! The pool/water area is so great, especially for little kids, there is a beautiful & tranquil outdoor seating area I saw several people out there reading & enjoying the beautiful weather There is not a free breakfast, but if you pay more for your room it is included

The prices were very reasonable for the amenities It even has a trolley into town, and parking was easy There are nearby stores if you need things & a darling park with a splash pad within a 10 minute drive The hotel was very clean & the staff was friendly & polite

Dan Schultz

My wife stays at Courtyards by Marriott often for work and enjoys them This was a one night stay passing through town Super clean, modern room overlooking the courtyard which was beautiful

Great spaces on the main floor for eating, lounging, and for business travelers Not the nicest place I’ve stayed but for the price I thought it was a bargain Nice presentation Marriott!

6. Staybridge Suites Middleton/Madison-West, an IHG Hotel (3-star hotel)

About this hotel

Off US-12, this informal, modern all-suite hotel is 5 miles from the University of Wisconsin-Madison, 7 miles from Henry Vilas Zoo and 12 miles from Dane County Regional Airport.The understated studios feature kitchens and living areas, plus free Wi-Fi and flat-screen TVs. The 1-bedroom suites add separate living rooms.Complimentary perks include an airport shuttle, parking, evening guest receptions some weekdays, and a hot breakfast buffet served in a relaxed dining area. There’s also an indoor pool, a hot tub and a 24-hour exercise room, plus 24/7 guest laundry facilities.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 7 min walk to the National Mustard Museum
  • Some guests complained about the bathrooms

Feedback From Real Customers

Laurel Williams

Comfortable, clean and quiet with awesome staff! After check in we had lovely complimentary evening snack with really quite nice wine and beer options followed by dinner at an excellent restaurant just up the street Looking forward to what looks to be a great breakfast with oatmeal and waffles Had a nice deep bath and about to drift off to sleep in our very comfy bed

Highly recommend!

Derek Blume

Quite disappointed with this place It is right offthe corner of two very busy roads, one an expressway However, the rooms have no sound proofing

It seems the front desk was unwilling to enforce the no-smoking policy Our floor smelled of marijuana both evenings of our stay Pets seem to be allowed, which would be fine except they allowed big dogs and people kept their animals in their room all alone for they day We had constant noise from a large dog in the room above ours all night long The televisions in the room were very out of date The underground parking garage was nice except for the cloud of cigarette smoke in there The pool and workout areas were nice The breakfast was only fair

Dianna Wilson

I would advise seeking an alternative My parents are in their 70ā€™s and my Dad is a double-lung transplant recipient Upon taking a serious turn in his health, he was flown to WI in a medivac plane from KY

My Mom got him situation in ICU and finally made it back to the hotel after 2am She left in the morning with the shuttle and was taken to the hospitalā€¦after returning at about 5pm, she went into the restroom and found someone had been in her room and vomited in the toilet They did not clean up their mess She needed to go to the restroom, so quickly cleaned it and made her way up the long hallway to report the incident They did bring a device down and found someone entered her room at 3:05pm The question was asked if could have been my Mom, my Dad or familyā€¦again, she was alone and took their shuttle to hospital She realized a small birthstone ring was missing from her nightstand (she had all of her other jewelry) and was upset Me being helpless in the situation I asked that she file a complaint with management A person working the desk explained he,ā€was in a bad mood and wouldnā€™t see guestā€ The direction given was to call the police My Mom was in no position to be going through that, and placing any loss to her on her was absurd, especially considering everything she had been through She left the next morning and was shuttled to a new hotel I have sought answers to policy and ask if the person was an employee and do they still work there and have gotten no where Simply getting her ring back would have dissolved the situation The recap from corporate is my Mom was switched roomsā€¦she wasnā€™t She was offered but declined, as she isnā€™t in great shape herself to be moving rooms And that she left in a good mood, trust me when I tell you, that certainly wasnā€™t the case If you are a woman traveling alone, I would never recommend this hotel Also, no one at any level appears to care about your concerns I asked to speak to a Regional Manager to review policy on theft and corporate office bounced my concern right back to the property, promising a call back within 48 hours After 4 days, I responded to the email that I hadnā€™t been able to speak to someone Todayā€™s email had the recap of everything they did to rectify (which was basically nothing), ending their insight to the matter I am not one to write a bad review, but clearly someone at that property isnā€™t opposed to inviting themselves into guest roomsā€¦

7. Fairfield Inn & Suites by Marriott Madison West/Middleton (2-star hotel)

About this hotel

Set next to a pond, in a commercial area off Highway 14, this straightforward hotel is 10 miles from Camp Randall Stadium and 14 miles from the Wisconsin State Capitol.Relaxed rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemakers. Suites add living areas with pull-out sofas.A hot breakfast and parking are complimentary. There’s also a 24/7 convenience store and a fitness center, as well as an indoor pool.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 4 min drive to the National Mustard Museum
  • Guests praised the friendly service
  • Guests mentioned hot tubs 10 times
  • Guests liked the fitness center

Feedback From Real Customers

Moriah Gomez

We had originally checked into Residence Inn and it was filthy Hair in the refrigerator, feather pillows (when I specifically called two times making sure we would have a down free room), burn marks in the microwave, and I have no idea what was on the toilet seat but it was filthy and disgustingWe drove around looking for a hotel which is when we found Fairfield Inn

It was the cleanest hotel I have ever stayed atIt smelled fresh throughout the whole hotel and the cleaning was immaculate!If I could give this 100 stars I would! ā€œAngelā€ was at the front desk, and we had the best customer service with him! He apologized on behalf of the other hotel and bent over backwards to make sure our stay was comfortable and clean Thank you, Angel, and Fairfield!We will be back!!! ~Moriah & Jamine White

8. Radisson Hotel Madison (3-star hotel)

About this hotel

Set 5 miles from the Henry Vilas Zoo, this casual hotel is 6 miles from the Wisconsin State Capitol and 16 miles from Dane County Regional Airport.Relaxed rooms feature free Wi-Fi, flat-screen TVs and desks, as well as minifridges and coffeemakers. Suites add whirlpool tubs and/or separate living rooms with pull-out sofas. Room service is available.Breakfast, an airport shuttle and parking are complimentary. Other amenities include a bar/restaurant and an indoor pool, as well as a hot tub and an exercise room. Thereā€™s also a business center and meeting space.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are large
  • 7 min drive to Elver Park
  • Guests mentioned hot tubs 36 times
  • Guests liked the breakfast

Feedback From Real Customers

Geno Stone

Overall I really enjoyed my stay I was in Madison for business This location was close to where I needed to be

The price point here is amazing The staff was extremely friendly upon checking in and checking out There is free breakfast in the mornings as well The mall is close if that is your thing I consider it to be within walking distance Not too much night life around here though I will more than likely book here again on my next stopThis Radisson has strayed me away from my Go-To (Mariott)A smart key would be nice (use my watch or phone as the room key Marriott and Hilton have this feature) I could not figure out how to navigate their mobile app

Lin An

Rooms are a bit outdated and cramped feeling but was clean Bed was comfortable Hallway noise was extremely loud

Worst part was the pool There were multiple bugs in the pool area and in the pool itself Ants, millipede and some kind of beetle Clumps of hair and ants in hot tub and jets did not work either So incredibly gross We tried to leave a couple hours after checking in but couldn’t find another hotel with availability that night Was able to cancel the rest of our reservation and stayed elsewhere The lady at the front desk was very kind and understanding

Q

Arrived at the hotel and my first experience was the above exceptional customer service The lady at the front desk was very helpful and professional The hotel has a restaurant, a pool, and a jacuzzi, which are all accomodations that I like to look for in a stay

The hotel was very clean, and smelled good My room was also very clean The breakfast was simple but had everything I was looking for, eggs, and sausage I was greeted when entering the breakfast area by a friendly hotel worker The prices are way below the other hotels in the area 10/10

9. Residence Inn by Marriott Madison West/Middleton (3-star hotel)

About this hotel

This informal all-suite hotel is a 4-minute walk from shops at Greenway Station, 6 miles from the University of Wisconsin Madison and 15 miles from the Dane County Regional Airport.Ranging from studios to 2-bedroom suites, the warm units with a contemporary vibe offer free Wi-Fi, kitchens and flat-screen TVs, plus separate sitting areas with sofabeds.A hot breakfast buffet, parking, a grocery shopping service and regular evening socials are included. Amenities consist of an indoor pool, a hot tub and a fitness center, along with a terrace offering BBQ facilities.

Things You Need to Know

  • Guests liked the beds and praised the kitchenettes
  • Guests praised the rooms
  • 4 min drive to the National Mustard Museum
  • Guests liked the friendly service
  • Guests liked “suites”, mentioned 10 times in reviews

Feedback From Real Customers

Emilee KRyan

This was probably one of my best hotel stays ever The room exceeded my expectations, it was so nice! The staff were all very professional and friendly Super comfortable bed in the two room suite

It had all the cooking utensils we needed, dishes,etc The location is really cool too because it’s nice and quiet, but close enough to everything I will definitely return If you haven’t stayed here yet, you definitely should You won’t be disappointed

CHRIS HARRIS

All around great experience Front desk staff members were friendly and informative Room (studio) was clean and surprisingly spacious for the price

Room was quiet during my entire stay Complementary breakfast was decent with a good amount of selection and daily variety The only gripe I can think of was the gym was quite limited outside of cardio Overall, I definitely enjoyed my stay here

Ti Vo

Amazing staff, great room, super comfy bed! They accommodated our needs for minor changes to check in and check out times The cleaning staff were so kind and friendly and very helpful Everyone here was great!!! Plenty of restaurants within walking distance which were great for lunch and dinner

Free HBO and Showtime Would absolutely stay here again!

10. avid hotel Madison – Monona, an IHG Hotel (2-star hotel)

About this hotel

A 5-minute walk from cafes and restaurants along the Yahara River, this casual hotel is 1 mile from Highway 18, and 2 miles from both the Capital Springs State Recreation Area and Lake Monona.Streamlined rooms come with Wi-Fi and smart TVs, as well as minifridges.A convenience store and a fitness room are both open 24/7. Parking is available, as is a continental breakfast buffet served in a bright dining room.

Things You Need to Know

  • Guests liked the rooms and praised the beds
  • Guests praised the bathrooms
  • 6 min drive to Lake Monona
  • Guests praised the service
  • Guests mentioned “coffee” 17 times
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Rich Panowitz

I made the reservation online I was in town for business I stayed for two nights

The front desk (Bruce) was very polite and helpful checking me in Room was clean and different (in a good way) from your more traditional hotel rooms Liked the layout and color Room did have a small mini fridge, iron and ironing board – I had to take one star away for the breakfast The first morning I tried one of the breakfast sandwiches Ham, egg, and cheese It was very dry and tasteless I don’t like to waist food but I didn’t finish it The second morning was a little better but still wish it could have been a little bit more I will stay here again, just know in advance that I will be getting breakfast elsewhere – Had a couple of restaurants within walking distance in the evening

Kathleen Bates

This hotel is wonderful! So modern, new, clean, practical, quiet and comfortable This is the most modern hotel weā€™ve stayed at on our cross country road trip We are staying at IHGs

First time at aVid We love it We will be looking for more of these to stay in the futureBreakfast is grab and go, lots of restaurants nearby, no microwave in the room but it has a small fridge Great gym

11. Wyndham Garden Madison Fitchburg (3-star hotel)

About this hotel

This straightforward hotel with a redbrick facade is 5 miles from both the Wisconsin State Capitol and the University of Wisconsin-Madison, and 12 miles from Dane County Regional Airport.Relaxed rooms provide free Wi-Fi and flat-screen TVs, alongside microwaves, minifridges and coffeemakers. Suites add living rooms, while upgraded suites feature pull-out sofas and whirlpool tubs. Kids age 17 and under stay at no charge when sharing with parents.Free amenities include parking, an airport shuttle and breakfast. There’s also a relaxed restaurant and a bar, plus an indoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are large
  • 7 min drive to the University of Wisconsinā€“Madison Arboretum
  • Guests mentioned pools 32 times
  • Guests liked the bar

Feedback From Real Customers

robert wersant

We have been spending 4 nights there, beginning of February Nice large rooms Breakfast bar in the morning with self service

I liked the parking space that is a little more private behind the building, with access through an arch way Walking distance to restaurants and small shops in the area The hotel is pet friendly we had our little furry buddy with us It was very quite not a lot of guests Very friendly staff Can only recommend the place

Amy Carey

Outdated and UNFRIENDLY – there are better places to stay in MadisonDo yourself a favor and look elsewhere for decent hotel accommodations in the Madison area The customer service at this hotel is the absolute worst I’ve experienced at any hotel or resort stay The staff seemed like they did not care at all about the guests, the experience, or the hotel

My request for an early arrival was never noted when I called weeks ahead due to my flight arriving earlier than anticipated check-in The agent acted like I was an inconvenience when I arrived early to check-in even though I had called weeks prior Upon check-in, I gave my personal credit card for incidentals and noted that the corporate card on file should be utilizing for room/tax/fees, etc In addition, as someone who has a severe feather/down allergy, I always call prior to my stay to ensure that my room only has hypoallergenic/polyester pillows upon my arrival I did this when I called about the early arrival weeks earlier but apparently this was also not noted I had to open up every single pillow case and cover to find the feather pillows and ensure that they were put to the side Luckily, there were enough polyester pillows to use during my stay Unluckily enough, my hands and face itched the entire evening In addition, daily housekeeping service is not the standard at this hotel and you have to call daily to request Even if you do request, like I did on Sunday evening along with pillow replacements, you do not receive housekeeping service When I called about this miss, I was met with no apology, no solution, and no emotion – just an OK and then a hang up on the phone In addition, when I mentioned the pillows for a 3rd time, an employee entered my room while my DND sign was on the door and delivered one pillow and extra pillowcases My room was in desperate need of a deep clean and my toilet actually came up off the floor and the bathroom tiles were cracked When utilizing the pool on two occasions, I noticed that children of employees were also utilizing the pool as well Once was a young boy who spent about an hour in the hot tuband since I was the only other adult in the pool area with him, I did not feel comfortable utilizing the hot tub myself and kept my distance in the space Upon check-out, my personal credit card was charged for everything when I had previously noted that the corporate card on file should be charged This took almost two days to correct from calling the hotel, then the manager, and then my bank

alex bonick

GREAT VALUE! Plenty of dining, shopping, trails nearby Super clean Great staff

HOWEVER it seems the locals book rooms here just to use the pool & spa and then invite their friends pool parties past midnight, SUPER LOUD, cursing, drinking – staff seemed unaware until I phoned them I could not sleep due to the rowdy shenanigans! I’m not a complainer – but I have never seen this level of rowdy before!

12. Extended Stay America – Madison – Old Sauk Rd. (2-star hotel)

About this hotel

Off Highway 12/14, this unassuming all-suite hotel in a redbrick building is a mile from the 1940s Herbert and Katherine Jacobs Second House, and 3 miles from the National Mustard Museum.Straightforward suites feature Wi-Fi, flat-screens and kitchenettes, plus living areas with sofabeds. The 1-bedroom suites add separate living rooms.Amenities include a fitness center, a BBQ area and a seasonal outdoor pool, as well as a coin-operated laundry. Parking and continental breakfast are available, and pets are welcome.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to the National Mustard Museum
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Alexander Choudoir

Absolutely blown away by the professionalism and care the staff puts into their work! The front desk woman Lindsey is such a sweetheart and is always so kind and helpful, she deserves a raise! Also Jermaine has gone above and beyond to make sure I have felt welcome and comfortable during my stay, the amenities are essentially a furnished apartment and I couldn’t be happier with my room! I’ll be recommending extended stay to everyone I know from here on out!

Ashley Ryan

This place is amazing, the rooms are cleaned and nice and the house keepers are friendly and amazing cleaning, the front desk staff is so helpful and they really care about there guess, super helpful with anything and if there’s a problem they are right on it and they get it done quickly I would recommend this place to anyone who staying short term or long term Best out of 1000000%, Jermaine and andy are the best, and the front desk staff will make you feel like your home away from home, and there amazing will all pets that come in the make your pets feel welcome to, thank you for all your hard work

13. Baymont Inn & Suites by Wyndham Madison (2-star hotel)

About this hotel

In an area with multiple business parks, this laid-back hotel is 6 miles from the Wisconsin State Capitol and 4 miles from the University of Wisconsin-Madison. Highway 18 is a mile away.Relaxed rooms offer Wi-Fi and flat-screens, plus minifridges, coffeemakers and microwaves. Suites add sitting areas with sofabeds.There’s a casual lobby lounge. Other amenities include an indoor pool and a hot tub. Parking and breakfast are available.

Things You Need to Know

  • Guests liked the beds
  • Guests mentioned the rooms are updated
  • Some guests complained about the bathrooms
  • 4 min drive to Travel Wisconsin
  • Guests mentioned the service is friendly
  • Guests mentioned hot tubs 15 times
  • Guests praised the lobby
  • Guests praised the indoor pool

Feedback From Real Customers

Nikki Dill

I arrived late at night, the front desk lady was awake, and was so nice We had the best conversation while i was checking in The decor in the hotel was beautiful, the lobby, elevator, and the hallways were extremely clean for being late at night

Our room was clean, the bed was so comfortable We overslept and unlike a lot of the upscale places we have stayed they were so accommodating by offering us a later check out instead of rushing us to get out of the room Breakfast was good as well The pool and hot tub was amazing Can’t say enough great things about out experience Will definitely stay here again on our next trip

Randall Grady

Very clean place The staff was courteous and professional The pool and hot tub area was clean

We arrived fairly late in the evening and there were only a few towels left poolside I requested a couple extra and planned on taking them back with me The gentleman working the front desk a Asked me to go enjoy the pool and that he would bring them to us right away It wasnā€™t more than a couple minutes and he had them delivered I would definitely stay there again!

Joanne Genevka

I picked this hotel for a single night in Madison for my husband and myself Check in was easy and the people working the desk were friendly!However when we went up to our room someone was already in there So we went back down to get a different room

It wasnā€™t that big of a deal to us, but they(manager and clerk) were apologetic and quickly gave us a different room on the same floor, so we went back upstairs to that room, but that room had been used and hadnā€™t been cleaned, so we trekked back down the elevator to the front desk and told them about the latest room The manager ended up putting us in the biggest room they had(2 king size beds) and also gave us a discount on the room we had originally requested The new room was clean and well litThe beds were very comfortable, and the hot tub and pool were relaxing and clean!Thanks for a great stay!

14. Country Inn & Suites by Radisson, Madison West, WI (2-star hotel)

About this hotel

In a commercial area and business park off Highways 12 and 14, this simple hotel is 1 mile from the National Mustard Museum, 7 miles from Camp Randall Stadium and 8 miles from Henry Vilas Zoo.The relaxed rooms feature free Wi-Fi, flat-screen TVs and coffeemakers, as well as microwaves and minifridges. Suites add sitting areas, and upgraded suites add separate living rooms with pull-out sofas. Some have 2-person whirlpool tubs, while family suites add dining areas. Room service is available.A hot breakfast buffet is complimentary. Additional amenities include a heated indoor pool, a hot tub and a fitness center. Also available are laundry facilities and a library.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 4 min drive to the National Mustard Museum
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 16 times
  • Guests liked the indoor pool

Feedback From Real Customers

Victoria Moseley

Clean hotel, newly renovated, and management was very helpful We went through a second party booking site and upon check in, there was an issue with the site not sending the code to pay the hotel for our stay The manager was so helpful, and let us check in and go to our outing and called the second party site to resolve the issue

We woke up too late for the breakfast, but it looked like a very good set up of lots of variety in food and clean open dining space There is also an all day coffee/tea counter that was very nice The hotel is also a stop on Middletons free trolley ride that goes from different hotels every 30 min to downtown Middleton Very nice extra features The gym and indoor pool looked very nicely kept up as well Best thing of all, they have a 12 (noon) check out Overall great stay and only 15 min straight drive into downtown Madison

Felicia Kasparek

Hotel was very nice and friendly Breakfast was good Rooms were clean other than maybe they top sheep on the bed looked pretty rough

We were able to have pets which is always greatly appreciated My only concern and bummer was that the pool and hot tub were VERY dirty The pool water did not even look like pool water it just looked like dirty water After noticing that I looked at the walls of the pool and they seemed brown and almost moldy looking the hot tub looked even worse than the pool I def stayed out of it and really hope My kiddo stays healthy after it Had I noticed it before he had gotten in and started having fun I wouldn’t have allowed it It would benefit to drain that thing ,scrub up and start fresh Other than that the hotel was very nice

Jose N cadena

This place is excellent to stay at Monty is a great guest service He reinforced hotel policyā€™s

In this newest stay I was able to experience how Monty had to denied service to some guest because they were in the Do Not Rent list The female of the this couple was very rude and threatened Monty However he stood his ground Like I said he does an amazing job to keep the hotel safe

15. The Edgewater Hotel (4-star hotel)

  • Address: 1001 Wisconsin Pl, Madison, WI 53703
  • Phone: (608) 535-8200
  • Ratings: 4.5 (2120 reviews) Excellent
  • Website : The Edgewater Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant, circa-1940 waterfront lodging featuring refined rooms & suites, plus fine dining & a spa.

About this hotel

This elegant, circa-1940 waterfront hotel is a 12-minute walk from both the Memorial Union Terrace and the State Capitol.The refined rooms and suites feature free Wi-Fi, flat-screen TVs, executive desks and minifridges. Upgrades include features such as terraces, kitchenettes, and/or floor-to-ceiling windows with panoramic views.Amenities include an outdoor plaza and multiple restaurants, including a steakhouse, a tavern and a lakeside grill. The hotel also offers a spa, boat moorings and event space.

Things You Need to Know

  • Walking distance to the Wisconsin Veterans Museum and Destination Madison
  • Some guests complained about the kitchenettes
  • Guests liked “ice rinks”, mentioned 33 times in reviews
  • Guests liked the breakfast
  • Guests liked the panoramic views
  • Guests praised the nightlife
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Lindsay Williams

We were really looking forward to our stay at the Edgewater Hotel, but sadly, we were very disappointed by our stay Even though our multiple visits to their restaurants and bars have always been disappointing (there’s just not many on-the-water options in Madison, which is why we always return to their gorgeous location) due to poor/slow service and extremely high prices for sub-par food and service, we had high hopes for the hotel stay While the hotel is gorgeous, it’s the lack of customer service and attention to detail that disappointed us

We had our Do Not Disturb sign on our door as we were in desperate need of sleeping in At 8AM on a Sunday, a cleaning staff person knocked and walked into our room – even though we had Do Not Disturb sign on the door The front desk was unsympathetic about it Our room service breakfast was terrible for a “luxury” hotel The coffee was so weak it was undrinkable The bagel and packaged cream cheese were fine, but the fruit salad was defrosted frozen fruit The creamer was individual shelf-stable creamers, not real cream in a creamer service Just so disappointing for a $30 breakfast, that should have been free since we were woken up unnecessarily The rooms were nicely appointed, but the bathroom is poorly lit making it difficult to get ready/do make-up, etc There isn’t anywhere to hang towels, either This might seem very nit-picky, but for a $300/night room in Madison, Wisconsin, one would hope to have a more luxurious experience

Collette McDonald

We had a girls spa day The location is gorgeous Some of the treatment rooms overlook the water

Beautifully appointed The only rub for this spa is the lack of silence from the staff when near the relaxation area and treatment rooms Our first impression was the manager taking a cell call as we were getting a tour and the use of outside voices vs spa level communication It would also be a nice feature if spa guest could reserve a table at the boathouse vs having to go to the restaurant to ensure names are on the list Little things that add up

Mary Ashworth

Madison was a new experience for us What a nice city It feels so much safer than Chicago! We actually walked around at night without feeling the need to look over our shoulders

We were at the Edgewater for a business meeting It is a great hotel with a beautiful view The rooms are large, clean and comfortableWe had a nice cocktail reception on the varanda with dinner to follow The bartender was so sweet and the waitstaff was very accommodatingI will say that the lighting in the lovely bathroom is not bright enough to apply makeup Most hotel bathroom are that way these daysKeep up the great work Edgewater!

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