hotel with jacuzzi in room Pasadena, CA

1. Comfort Inn Near Pasadena Civic Auditorium (2-star hotel)

About this hotel

This modern 3-story hotel is less than a mile from the I-210, 2.6 miles from Pasadena Civic Auditorium and also 2.9 miles from the historic district of Old Pasadena.All rooms include free WiFi and have private bathrooms with showers, as well as minifridges and microwaves, plus flat-screen TVs and coffeemakers.A complimentary hot breakfast buffet is provided. There’s also a seasonal outdoor heated pool with a hot tub and an exercise room. The hotel offers computers for guest use, while other amenities include a tour desk, guest laundry and free parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the kitchenettes
  • Some guests disliked the bathrooms
  • Guests liked the friendly service, which has a concierge
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Renaissance Marie Austin

My stay was a little under three weeks This place is a tale of two cities I realized after some time that this location is definitely in a transitional phase

I saw another comment that perhaps it was a different motel before and was taken over by Comfort InnSo let me start with the Positive: The bed is a dream Very comfortable The wifi was perfect Good place to do online work actually as there is a nice desk and comfy work chair Washer/dryer/gym/business center (in lobby) on site Very clean and sanitized The gym had the most essential equipment needed I really don’t think the gym is getting much use anyway so don’t think anyone has to worry about germs The cleaning lady told me they come in and sanitize at 830am every morning Washer and dryer clean and dry perfectly There is a pool, but did not use it Also there is continental breakfast with some basic choices The next day after checking in the parking lot was fully repaved The ladies who do housekeeping are the golden queens of this places Some clean better than others of course, but they are there early keeping up the whole facility and cleaning service is everyday I am always sure to show them respect The price is pretty good but I guess it would be since there is a lot of transitioning going on The room as a whole has luxury style upgrades but over patchwork plaster where there still needs to be some painting done There is an old mixed with new feel But generally the room had a homely feel Microwave and larger fridge was very niceOkay so the disadvantages Like I said the price is good for all that is offered on site, and if you are going to stay now just know that changes are being made The crowd is a mixed bag Sometimes it is very quiet and then at night it can get a little noisy It seems to me that a Code of Conduct needs to be strictly enforced There were a lot of people not respecting rules adults and kids alike I was gone for one night visiting my sister and came back the next night to find that my room had flood and the tub was filled with black water It was also the room below me that was damaged as well Thankfully the worker that night did the right thing by moving me to another room that was very close No issues with the second room Also one night was discounted for the mishap and all was fine at checkout Customer service needs a lot of help Water pressure in shower could be more

Chris O

Four stars because the rooms, lobby and breakfast room are very clean and modern The hotel has clearly been updated It’s an older place

The amenities in the room are very good I was particularly pleased with the larger refrigerator with a good sized freezer Free hot breakfast is available until 10 am Plentiful hot breakfast sausage, scrambled eggs (probably powdered eggs), boiled eggs, waffles, bagels, bread and a toaster, oranges and bananas The breakfast room requires key entry and is small, so consider taking breakfast back to your room if there are no tables availableStaff is friendly and very helpful

OnlyJadey

This hotel was good for us because the room was clean The bed was very comfortable The air conditioning worked like a charm at 38 degrees Celsius

There was lots of food stores in very close proximity and even a Walgreens The pool was small and had some bugs in it but when it’s that hot you love it anyways The staff were friendly The breakfast was lacking, super small room with only a couple tables, scrambled eggs, tiny sausage patties, cold cereal, tiny muffins, fruit, and waffle iron There is a denny’s down the street

2. Embassy Suites by Hilton Arcadia Pasadena Area (3-star hotel)

About this hotel

Off I-210, this upscale all-suite hotel with an atrium lobby is 2 miles from the Los Angeles County Arboretum and Botanic Garden, and 9 miles from the Norton Simon Museum.Featuring separate living rooms with sofabeds, the bright, relaxed suites provide Wi-Fi access, flat-screen TVs and wet bars, plus microwaves, minifridges and coffeemakers.Complimentary amenities include an area shuttle, cooked breakfast, and evening receptions with snacks and drinks. There’s also a restaurant and a business center, as well as an indoor pool, a hot tub and a 24-hour gym.

Things You Need to Know

  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • One of the few hotels in the area with room service
  • Some guests complained about the air conditioning and the beds
  • Some guests complained about the bathrooms
  • Guests liked the restaurant
  • Guests mentioned lobbies 51 times
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Robert Fan

Very typical Embassy Suites experience, albeit the room I had during my stay could have been better maintained One of the towel hooks was loose and the bathtub drain could neither be stopped so as to fill the tub nor easily kept fully open so that water wouldn’t pool while taking a showerAlso the breakfast lacked an omelette bar, which was mildly disappointing

The free drinks during the “happy hour” were limited to two from a very small selection The only beer was bud lightOtherwise, service was great and the hotel is conveniently located near restaurants and shops and easy to access for transportation

Benicio Navaira

The rooms are spacious, big beds There is a small safe, and refrigerator The rooms have a better build, you don’t hear other people in the next room as loudly

As other hotels The staff was very friendly, and helpful they knew when to talk to you And when you don’t expect to be bothered It’s a good location close to stores and places to restaurants It’s also well guarded, people that have no business being here, stay off the property If you’re worried about safety, it’s very safe

Rick Sch

Hotel was nice, and clean AC really struggled to keep room cool, didn’t seem to be pushing much air And not sure why they only have 3 luggage cards in such a large hotel as almost everyone was commenting on why this was an issue for the outing guests

Other than that food Good Pool good, would come back if those 2 areas improve as wasn’t bad otherwise

3. Courtyard by Marriott Los Angeles Pasadena/Old Town (3-star hotel)

About this hotel

Off Interstates 210 and 710, this modern hotel is a 4-minute walk from Pasadena Memorial Park and a 9-minute walk from shopping and dining at Paseo Colorado.Contemporary rooms offer free WiFi and TVs, plus desks, microwaves, minifridges and coffeemakers. Some rooms feature pull-out sofas or whirlpool tubs, and suites add living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center and 9 meeting rooms, including a ballroom. Other amenities include an outdoor pool and an exercise room.

Things You Need to Know

  • 15 min walk to the Norton Simon Museum
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests praised the professional service, which has a concierge
  • Guests liked the lobby, mentioned 61 times in reviews
  • The fitness center has elliptical machines and treadmills
  • Guests liked the nightlife

Feedback From Real Customers

শরিফ রাজ

I’m only giving one star because I can’t give zero My entire stay at this hotel was terrible from start to end When we first arrived we were given a room that was not cleaned

We walked in and the room was turned upside down The new room we were given was across from a gas station so it was loud all night We were told we have to request 24hrs prior for our room to be cleaned or towels I scheduled for fresh towels and never received them When I called to inquire I was told we were never added to the list The rooms were poorly light The air conditioner also broke in the middle of the night All of these combined made the hotel stay bad However the icing on the cake was when someone came into my room without permission Our suitcases were ransacked Personal items pulled out Jewelry gone through and $100 stolen I immediately reported this to the front desk A “report” was taken and I was told to expect a follow up call Saturday When I called to follow up the manager on duty had no idea of my complaint and I now I have to wait until Monday for the general manager to investigate The hotel employees are thieves and the management is awful A trip ruined by their lack of service Never go here unless you want to be robbed!

Ty W

Highly recommend this location Then only reason for loosing a star is no real blankets and the hours for cafe etc are not the best Great staff , nice facility and great location

Some things are really dated but understand that with the way things are resources are limited We have stayed multiple times and will definitely be back especially because we get to bring our fur baby with us and the great restaurants, bars and shops walking distance away Highly recommend

Stephanie S

1st room we were given has wet red spots all over the carpet Looked like they tried cleaning it but it was really wet still The ac was horrible and the room was just dirty looking

We asked for a different room and that room was great Not sure why they still book people in a dirty room with no ac when they have others available Also had to get the bill adjusted because they charged for parking when the site we booked on said free parking Pool is not as amazing as pictures make it out to be BUT great location within walking distance to lots of restaurants

4. Residence Inn by Marriott Los Angeles Pasadena/Old Town (3-star hotel)

About this hotel

A 6-minute walk from the Old Pasadena historic and retail zone, this casual extended-stay hotel is also less than 1 mile from the Pasadena Convention Center.Modern studio apartments have cool color schemes, and provide free Wi-Fi, kitchens and separate sleeping areas, plus living rooms with pull-out sofas and flat-screen TVs. Upgraded units add up to 2 bedrooms and bathrooms; some have mountain views.A hot breakfast buffet is complimentary, as are regular happy hours. Other amenities include a fitness room, and an outdoor pool and hot tub, along with a business center, a grocery delivery service and meeting space.

Things You Need to Know

  • Guests praised the kitchenettes
  • 3 min drive to the Norton Simon Museum
  • Guests liked the friendly service, which has a concierge
  • Guests praised the breakfast
  • The fitness center has free weights
  • Guests praised the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Rebecca Bosch

Nice place, very clean and nice smellsThe breakfast is very simple but okay and the parking lot for approx 27$ per night is also fine

Staff was trying to be friendly but didn’t succeed I did not get the feeling that we were taken seriously and every question we had was annoying for the staffTwo examples: The towels at the pool were empty so my friend went downstairs to reception The ‘help’ she got was the note that there would be a rack with towels Obviously the rack was empty and we were lucky to have house keeping running around on the same floor and got towels from themSecond example: House keeping had to be requested 24h in advance We didn’t get informed about this at the check in but okay This is not something unusual for the US We stayed in total for 4 nights and after 2 nights we wanted at least fresh towels So we scheduled an appointment for the next day However, when we got back we only found a notice on the floor saying that housekeeping wasn’t possible due to high demandThis frankly is unacceptable and impudent After all, the ‘rent’ per night is fairly highWith better service I’d rate the facility much higher

Austin Rasmussen

We stayed last night, using a free night with our Bonvoy points Good location near freeway and plenty of restaurants to walk to Our room was clean and spacious

Nice kitchen area with working appliances THANK YOU for being dog friendly Our dog adjusted nicely and the employees were very nice to him (and us!) Even gave him a treat at the front deskThe breakfast was very good and there’s nice areas to sit The lady working that area that morning was super friendly and made sure everyone was doing well She’s awesome!Only complaints:• thermostat was a bit confusing Even with instructions We got it working but it was very low strength to cool the room- breakfast ended a bit early (9am)- pull out couch bed was very uncomfortable We also heard other guests complaint about it

Tatsuo Suki

This Residence Inn in Pasadena is a nice hotel for both short and extended stays The room that we stayed in was clean and had no issues with it The staff were nice and accommodating with requests that you may have

The breakfast is still a “grab and go” type of breakfast due to COVID but they do have ready-made oatmeal with all the toppings you want, which is great The giant chess set on site is rather fun to play with and the pool is typical of a Residence Inn pool – which is located outdoors, 2nd floorAll in all, a nice stay and will definitely be back to visit

5. Hilton Garden Inn Arcadia/Pasadena Area (3-star hotel)

About this hotel

A 3-minute drive from Interstate 210, this straightforward hotel is 7 miles to Downtown Pasadena.Flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi are offered in each room, as well as traditional decor and custom-designed beds.There’s a casual bar and a 24/7 market, in addition to the cooked-to-order breakfast (fee) and a restaurant serving American cuisine. There’s also an outdoor pool and the fitness center. Other perks and amenities include 1,300 sq. ft. of event space and a business center.

Things You Need to Know

  • The rooms have TVs and kitchenettes
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Some guests complained about the furniture
  • Some guests complained about the bathrooms
  • 4 min walk to nearest transit
  • Guests liked the friendly service
  • Guests liked the restaurant
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Beth Franklin

I was having trouble finding a hotel that would accommodate an early morning meeting I would be having via Zoom I was traveling with my family and didn’t want to wake them up by taking it in my room After looking into multiple hotels in the area, this was the first one that told me I could use a conference room without any issues even though it would be just myself using the room

The staff was super helpful (dealt with multiple staff members) and friendly the entire stayThe beds are comfortable and the rooms are “roomy” 😁 The only semi-issue I had was that the room wasn’t completely clean, but it was clean enough

Brandon Ford

The rooms were small, but super clean and well kept The location is PERFECT and there are very many good restaurants, bars, freeways, coffee shops, places to shop, etc

in the area The staff was super accommodating and said “hello” or “good morning” whenever you went bye They had drinks, snacks, and beer available for you downstairs Had a good breakfast and coffee in the morning Nice lounge area to chill if you needed to be out of your room or a place to eat your own food TV’s were accessible as well I wish they would return to regular room service Scheduling I’m advance can be a pain, but it’s easy to work with them on that

Eydie C.H

This was my second visit booked a room for 5 days as I was a guest here In August 2021 for about 4 days Things changed a bit and mostly had to do with my allergies to dogs I felt like perhaps they should have a separate area are floor for dogs Management showed some understanding but besides the dogs I felt that the hotel could use some sprucing my carpet was stained and the Aggie of the property was beginning to show

The bed was comfy and staff was friendly Location was good because you could walk to Metro!

6. Hilton Pasadena (3-star hotel)

  • Address: 168 S Los Robles Ave, Pasadena, CA 91101
  • Phone: (626) 577-1000
  • Ratings: 4.3 (2071 reviews) Very good Eco-certified
  • Website : Hilton Pasadena
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel with an outdoor pool, fitness center, eatery & free area shuttle.

About this hotel

This contemporary hotel, off Interstates 210 and 710, is a 5-minute walk from the Pasadena Convention Center and 2.6 miles from Rose Bowl Stadium.All rooms (some with views of the San Gabriel Mountains) offer classic decor and custom-designed beds, plus 42-inch flat-screen TVs and WiFi (fee). Suites add separate living areas.Amenities include a Californian restaurant, coffee shop and lobby lounge, plus a heated outdoor pool, hot tub and 24/7 fitness center. There’s also a business center, 28,000 sq ft of meeting space and a free area shuttle.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Some guests complained about the bathrooms
  • 7 min drive to the Huntington Library
  • One of the few hotels in the area with room service
  • Guests praised the Californian restaurant
  • Guests mentioned lobbies 43 times
  • Guests praised the breakfast

Feedback From Real Customers

Craig Wallace

Very comfortable rooms with excellent service overall The only reason why I did not give 5 stars is because when we checked in the room had not been cleaned properly There was spilled rice on the carpet and a light bulb missing in a lamp

This was promptly fixed but it makes one wonder about attention to detail as this is not a cheap hotel For the rest of our stay the housekeeping was excellent We found the valet service quite fast and enjoyed the restaurant for breakfast

Aron Hughes

If you are visiting the LA area and are looking for a safe and comfortable stay than this is a solid optionYou are going to get the amenities that you need (unless you need dry cleaning on Memorial Day weekend)The rooms were standard with a mostly clean facilities

The bed and pillows were not the most comfortableStaying here requires you to Valet park your car every time which can get annoying if you are in and out like we wereThe restaurant serves basics for high prices and it would be beneficial to go out for breakfast or dinnerAlthough they state the coffee cart is open at 6, we were unable to get coffee in the morning before heading to DisneylandMy suggestion would be stay here if you need a comfortable and affordable option

Lauree martin

This Hilton might be the worst Hilton you can stay at The hotel is loud, dirty, and has homeless people hanging out inside The staff is some of the rudest people I have ever experienced at any hotel

The rooms are old, dirty, and small; you can hear everything outside your room all night The breakfast that was once free now is not, the valet is expensive, and it takes about 45min to get your car I’ve had better experiences at a Motel 6 Save your time and money and stay anyplace but here

7. Best Western Pasadena Royale Inn & Suites (3-star hotel)

About this hotel

Less than a mile from I-210, this unpretentious hotel is 16 miles from concerts and sports events at the Staples Center. It’s 5 miles from Pasadena Convention Center, and the galleries and museums in Old Pasadena.Straightforward rooms come with free high-speed Internet access and flat-screen TVs, as well as minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas.Continental breakfast and parking are complimentary. There’s also an outdoor pool and hot tub.

Things You Need to Know

  • Guests liked the clean rooms
  • 5 min drive to the Los Angeles County Arboretum and Botanic Garden
  • 13 min walk to nearest transit
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast

Feedback From Real Customers

Greg Bennett

The internet was very slow, but everything else was great Easy parking, nice rooms, easy access to the city, good hot breakfastSolis (spelling?) was amazing! We ate breakfast all 3 mornings and she was just so friendly and welcoming to me and my family

We couldn’t help but be in a good mood during and after breakfast She asked about our trip and gave us some tips for the beach and things to do Sometimes hotel staff can be cranky and she was the furthest thing from that I had a great stay and she made it even better!

David Barrio

Reasonable and standard rooms Has two closets for the 2 queen bed Towels are small, and thin

Toilet is powerful but loud AC works well, but make sure to move the curtains behind it so that the cold reaches the room Beds comfortable, but if you have people getting up a lot at night it will make noise Never heard neighbors, so I assume that the walls are fairly soundproof Never heard the freewayBreakfast was pretty good, standard continental stuff Eggs a little too salty Very nice breakfast attendant Not many locations to walk to Has a pool, but I never used itOverall an above average hotel, and I would recommend it

Leslie Spencer

If you’ve been in Southern California this last week of June, you know how horrifically hot it’s been Unfortunately, the power had gone out two days in a row in Altadena, and I couldn’t take the heat/lack of electricity anymore Especially since the outage repair had no definite end in sight

Rather than remain cranky, I opted for some self care and booked a last-minute room at the Best Western Pasadena Royale Inn & Suites Check-in was smooth and my room was clean and comfortable I swam in the sparkling clean pool for the remaining hour it was open Beyond grateful for cold, effective air conditioning, I slept peacefully the entire nightBreakfast service was what made my experience at the Best Western stellar Elise was on duty, and she is extraordinary Her enthusiasm, attentiveness, positivity and friendliness is absolutely genuine You can tell she enjoys interacting with the guests In fact, all the staff I encountered went out of their way to ensure I had a good experienceThank you, Best Western, for helping me cool off, relax, sleep well and smile the next day

8. Astro Pasadena Hotel (2-star hotel)

About this hotel

Along a tree-lined avenue, this modern motel is 5 miles from trendy Old Pasadena, 7 miles from football games at the Rose Bowl and 12 miles from Chinatown.The trendy rooms have contemporary furnishings, 55-inch flat-screen TVs and free Wi-Fi, plus microwaves and minifridges; upgraded rooms add in-room whirlpool tubs, and sitting areas with sofas.Parking is complimentary.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to the Huntington Library
  • Guests liked the service
  • Guests mentioned hot tubs 10 times

Feedback From Real Customers

mellowmood23

We had a good stay here The rooms were clean and aside from road noise the place was fairly quiet We arrived after midnight and the parking lot was full but the lady at the front desk (forgot her name) offered a reasonable solution to park somewhere where if needed I’d have to move my car which was no problem with me

Also the front desk lady was very friendly and welcoming The rooms were nice and included a fridge, microwave, hair dryer and coffee There was plenty of room for clothing storage There were plenty of outlets and charging ports which sometimes can be hard to find at older places but not here I’ll be looking forward to my next stay here when I’m in the area Thank you

krampus

Quite literally the rudest staff I’ve ever had the misfortune of dealing with Found myself in a situation where I needed lodging for the night This place had good reviews (which I’m convinced are shills) and decent rates- that’s all I needed for the time

Online we saw there were a few rooms available Decided to go take a look because we were only 15 minutes awayCalled the front desk from inside the hotel parking lot to book for the night, was told “do it online, we don’t do it over the phone or walk-ins”…okay why?Went online to book (still in the parking lot) and now it was listed as zero room availabilityCalled front desk again, asked why she didn’t express that they were booked before telling me to book onlineWas told this time that they were at full capacity WRONG Went to another booking site and found vacancy, which I immediately bookedWent inside to get the key and was told that my roommate couldn’t park in the lot, only one car allowed, despite the rooms all meant for 2 The place wasn’t even fullThe Hindu couple at the check in desk were straight up RUDE and aggressive Locked me out of the lobby, now I’m in the parking lot WITH a reservation and im locked out without a keySo business partner called the desk (still in the parking lot) Was given excuse after excuse, my favorite being that they had 10 other check ins for the night scheduled to arrive (mind you this was 11:00pm at this point)I explained that nowhere on the booking sites does it stipulate only one car is permitted, she pointed to a sign at the desk and says “it’s right here”…etf good is that? Y’all only take online reservations, it doesn’t take a genius to see the inherent flaw of that logicTold partner that there was no management to speak with (even tho the lady had told me that she was the mgr)Spent another hour trying to get a refund so I could get going and find a place to stay before midnight at leastThe attitude was mind boggling, I’m no Karen but wow! Never experienced such poor and downright rude customer service anywhere in my travelsAdditionally, the place looked like garbage, the lobby was nice but that’s clearly a facade Was willing to settle because it was late but after they pulled all the bs, I left and stayed at the Ramada- same rate, mucho better accommodationsI’m convinced the majority of these reviews are shills, there is NO WAY a legit business could have such positive reviews with Habeeb and Anita at the helm…like no chance If I was the owner, I would be furious to learn my guests were being treated in such a unprofessional mannerDon’t believe the reviews, this place is sketch Glad they didn’t get a single rupee from meAvoid like the plague

9. The Westin Pasadena (4-star hotel)

  • Address: 191 N Los Robles Ave, Pasadena, CA 91101
  • Phone: (626) 792-2727
  • Ratings: 4.3 (1975 reviews) Very good
  • Website : The Westin Pasadena
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished property offering a gym, an indoor pool & a Californian restaurant, plus 29 meeting rooms.

About this hotel

This upscale hotel is a 4-minute walk from the Pasadena Museum of California Art, 9 minutes’ walk from the Pasadena Civic Auditorium and 2.7 miles from Rose Bowl stadium.Classy rooms feature contemporary furnishings, work desks and coffeemakers, along with flat-screen TVs and Wi-Fi (fee). Upgraded rooms feature balconies and pull-out sofas. In-room spa treatments are available (fee).Amenities include a heated outdoor pool and an exercise room. There’s a lobby bar serving snacks, plus a health-focused restaurant offering Californian cuisine on a shaded terrace. Business facilities include 29 meeting/events rooms and a business center.

Things You Need to Know

  • Guests liked the beds but some complained about the kitchenettes
  • 6 min drive to the Norton Simon Museum
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Nicole

Had a wonderful stay here My room (executive king with daybed) was up to date, clean, and comfortable There was a great view, and a useful shade system to filter or block the sun

Room layout was spacious and convenient for work, and the bathroom had plenty of counter space There’s a lovely courtyard where you can sit outside with a fire pit at night There are also nice indoor common areas 10-15 min walk from great restaurants and Old Pasadena Will definitely stay again

Kirk Robinson

Stayed for a weekend, it was a decent experienceHad a couple rooms booked, so the connecting room was great Beds comfortable, mini fridge was useful for storing stuff

Rooftop pool was alright not very deep and felt surrounded by concrete so not really much ambiance That said, the kids had a great time cooling off and if you can snag one of the cabana style areas all the better Gym was pretty nice here too a couple Peloton bikes too 🚲I wouldn’t go out of my way to stay here, but it was a decent stay

David Adams

We really enjoyed our stay However, there were a couple of issues The restroom has no exhaust fan, and the AC won’t cool below 76 degrees

Even when the thermostat is set lower it clicks off well above the set temperature The windows are also thin and you can hear people talking on the street even 8 floors upThat said, the staff was very friendly, the location beautiful, and the pool and gym were excellent

10. Saga Motor Hotel Pasadena (2-star hotel)

About this hotel

Set in a cozy building on a leafy commercial street, this modest budget hotel is 1.1 mile from The Huntington Library, Art Collections and Botanical Gardens, and 5 miles from the Rose Bowl.The low-key rooms come with flat-screen TVs and free Wi-Fi, as well as minifridges.Complimentary perks include continental breakfast and parking. There’s also a year-round outdoor pool with a sundeck and sunloungers.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Huntington Library
  • Guests praised the friendly service
  • Guests liked the breakfast
  • Guests praised the pool

Feedback From Real Customers

Evie Handville

Very overpriced low-end dive Demanded and extra $10000 for us to pay with a debit card

They claimed they would mail the $10000 back some time in the future The continental breakfast was a joke A guy in a room behind a window, you have to ask, “do you have any sweetrolls?” He brings one Then you have to ask for coffee Then you have to ask for cream or sugar What a joke!!!!!

Fil M

Tl;dr: the charm is a facade, the area is next to a loud, busy street, and the bed is ancientThe “charm” stops in the lobby where you book a room I called ahead to ask for vacancies and gave me a quote

Once I head in, the woman who gave me the quote pretends she didn’t talk to me over the phone and gives me a more expensive quote My boyfriend steps in to ask her to honor the original quote and she plays dumb gives us a “discount” We end up regretting staying here bc this place is just a bunch of dusty junk in the rooms and and old beds with no consideration for comfort Continental breakfast was mentioned until 10am, but by 9:30am, it was all being packed up Never returning

11. Sheraton Pasadena Hotel (3-star hotel)

  • Address: 303 Cordova St, Pasadena, CA 91101
  • Phone: (626) 469-8100
  • Ratings: 4.1 (1210 reviews) Very good
  • Website : Sheraton Pasadena Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sophisticated hotel with Mediterranean & American dining, plus a gym, a pool & meeting spaces.

About this hotel

Next to Pasadena Conference Center, this refined hotel is 1 mile from the Norton Simon Museum and 3 miles from Rose Bowl stadium.Plush, traditional rooms have free WiFi and flat-screen smart TVs, plus work desks and sitting areas. Upgraded rooms feature separate living areas with pull-out sofas, while some add balconies or patios. Club rooms provide access to a lounge that includes continental breakfast and evening appetizers.There’s an all-day Mediterranean restaurant, as well as a casual American restaurant/bar. Other amenities include an outdoor pool, 12,000 sq ft of meeting space, and 24/7 fitness and business centers.

Things You Need to Know

  • Guests liked the rooms and praised the beds
  • 7 min drive to the Norton Simon Museum
  • 11 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests liked the all-day restaurant
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Marybeth Wilson

Customer service and safety! I felt very safe in this hotel compared to other hotels in Pasadena Also, the room was clean and spacious, and the amenities were excellent The bigger reason for my rating is the customer service

Everyone was very pleasant and helpful The staff at Charlie’s Bar including Randy, Ashley, Rosie, Carlos, Adam, and Raul were very, very, very accommodating and friendly The registration desk employees were so nice! I felt comfortable and they were all so pleasant Thank you!

Sherie Michele

The beds are very comfortable It was so easy to get in and out of this hotel Its practically in the Pasadena Civic Center and right across the street from the Paseo Shoppes and restaurants on Colorado Blvd

I was also pleased with staff member Brady Brady was extremely accommodating and he goes the extra mile to ensure top professional service We enjoyed the pool area although there is no jacuzzi 🙁 The pool is slight heated and towels are provided We will definitely return later for another stay

SuperNinjafox7

Stayed in this hotel about two weeks ago and it was a great hotel Its proximity to the Convention Center made it an ideal option, and the quality of the room was solid As an ex-maintenance worker, the room checked out well

Only complaint would be a subpar exhaust fan in the bathroom Moving on to service, Ivan was wonderful He was extremely patient and helpful with my aging father in answering questions and accommodating our needs Would definitely come back to this hotel if I’m in the area needing a place to stay

12. Le Méridien Pasadena Arcadia (4-star hotel)

About this hotel

Offering views of the San Gabriel Mountains, this polished hotel featuring midcentury touches is a mile from both Santa Anita Park racetrack and Interstate 210.Chic rooms provide Wi-Fi and flat-screen TVs; some add sofabeds, floor-to-ceiling windows and/or mountain views. The 1-bedroom suites have living rooms. Room service is available 24/7.There are regular evening socials with cocktails, plus an Asian fusion restaurant, and an airy bar/lounge offering a terrace and afternoon tea. Other amenities consist of an outdoor pool, a fitness center, a terrace and event space, as well as valet parking and breakfast.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • 4 min drive to Santa Anita Park
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 12 times
  • The fitness center has weight machines
  • Guests praised the nightlife
  • Guests praised the airy bar

Feedback From Real Customers

Jake Kamalei Wimmer

This place is freaking NICE I stayed here on New Years Eve and there was a DJ in the lobby The music was fun and the atmosphere was fun

They only have valet parking so you’re going to have to tip the valet but you don’t have to pay for parking so that’s nice This is by far the nicest hotel I’ve ever stayed at The room was spotless and really nice inside

Chandra Watkins

What a beautiful hotel I got a great price on the room (maybe because they haven’t been open for very long) The racetrack is directly across the street, but I drove there because the walk was too far for me because you have to walk across the parking lot

Hotel is close to everything! We had a great time and will return to try out the restaurant on-site The room was spacious and the mountain views were spectacular I want to try the city view side next time Highly recommend this location!

Wesley

Very nice, new hotel with a wonderful view of the mountains and the race track Service was top notch and the food was exquisite You gotta try the kale pasta

They also comped the $27 valet charge because I spent money on dinner and they gave me a $36 credit on breakfast because I’m lifetime Titanium elite! A must stop in Arcadia during racing season! I’ll be back

13. GreenTree Inn & Suites Alhambra, Los Angeles (2-star hotel)

About this hotel

On a major thoroughfare in a commercial area, this modest hotel is 2 miles from I-10 and 4 miles from the 18th-century Mission San Gabriel Arcángel.Relaxed rooms with sofas feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers; some have balconies. Upgraded rooms add whirlpool tubs.Continental breakfast and parking are free. There’s also an outdoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 13 min drive to the Huntington Library
  • Guests praised the friendly service
  • Guests mentioned lobbies 20 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ray Collins

Excellent stay! The staff is super friendly and helpful The lobby has a cool zen vibe with several tables to chill The rooms are spacious, very clean and super comfortable

They do a lot of little things that make this a special place Bath mat, laundry hamper, great soaps and lotions, cool decorations all around, just feels like the owners really care about their guestsLocation was great for us, easy to get on the 10 freeway, or just drive down Huntington to LA or PasadenaThe price was super, definitely the best value aroundThank you Spencer, Lydia, Jessica, Randy, and the rest of the fantastic staff!I can’t wait to stay here again!

Jacqueline Herdman

I was pleasantly surprised by this hotel! Rooms were spacious and clean, and the bed was comfortable I always wipe down rooms with Clorox wipes, and I was really pleased to have all my wiped come away clean! Water pressure was great, and the AC worked perfectly I was staying while my SO was at Alhambra Hospital and was happy with how centrally located hotel is to the hospital, stores and food

And their free breakfast was fantastic!!! Thank you for a great stay!

Larry Nelson

We had a concert at the Rose Bowl, and a friend recommended this hotel for us to stay atAt 1sr we were concerned about the distance, but was pleasantly surprised how easy it was to get there from hereThe hotel staff was amazing, very friendly and helpful

The rooms were large and cleanOur room on the top floor, had a small fridge and microwaveThe bed was comfortable and everything look clean, even after checking closelyOur room was quiet from road and other guest even though we faced the streetOur room even had a small balcony, while no chairs to sit on, it was nice in May to open, turn off the A/C and let the fresh cool afternoon/evening air inThey did have free personal items downstairs if need at the front desk (Razors and such)The pool was clean and cold, not heated, but that didn’t bother usThe breakfast is the normal items you’d see at any motel nowadaysOverall al great place to stay

14. Pasadena Hotel & Pool (4-star hotel)

About this hotel

This flashy hotel in Pasadena’s business district is an 8-minute walk from the California Institute of Technology and 12 minutes from Paseo Colorado outdoor mall.Stylish rooms and suites have smart TVs, luxe bedding and Keurig coffeemakers, as well as free Wi-Fi and bottled water, minibars and desks. All come with iPads to adjust room controls and request hotel services. Upgraded quarters offer balconies, mountain views and/or soaking tubs.A restaurant serves Californian and Asian cuisine, and there’s also a glam cocktail lounge. Guests have free access to a fitness center a 9-minute walk from the hotel, and valet parking is available.

Things You Need to Know

  • 7 min drive to the Huntington Library
  • 12 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned “pianos” 10 times
  • Guests praised the nightlife
  • Guests liked the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ty Y

The hotel is clearly under new management/ownership which affected our stay along with the remodeling The staff is very green and unknowledgeable The phones don’t work

The rooms are smaller than other hotels in the area I’d recommend looking elsewhere for the price point Perhaps with time, they’ll tighten up their services, amenities, and staff training but I would not consider staying here again

Anthony Sotelo

This hotel is terrible While it has potential, it should not be open during remodeling The bar was not open, the halls smell like mildew and the overall amenities are not comparable to other hotels with similar price points

When booking it doesn’t mention that only 2 floors were available and that the rooms are very tiny We called and left a message to the manager and received no call back No room service unless you ask I highly recommend you stay elsewhere

Neilou Heidari

I reserved a room block at Hotel Constance for myself and guests for my wedding weekend The hotel rep reassured us that the hotel would reopen before our wedding day, however, a month before our event, told us that they would not reopen in time This left us scrambling to find a new hotel

Not only that, Hotel Constance charged us a deposit but failed to return it back to us – nobody is answering phones or emails I am calling on management/ ownership/whomever to return our deposit ASAP

15. Holiday Inn Express & Suites Pasadena – Los Angeles, an IHG Hotel (2-star hotel)

About this hotel

Set back from Pasadena’s main drag, this modern hotel is 2 blocks from I-210 exit ramps, 2.8 miles from the Cal Tech campus, 3.2 miles from the Huntington Library and 6 miles from the Rose Bowl. It’s an 8-minute walk from a Metro Line station (30-60 minutes to downtown LA’s Union Station).Straightforward rooms come with work desks, mini-bars, microwaves, cable TVs and free WiFi; suites have separate living areas with sofa-beds. Kids 19 and under stay free with an adult.There’s a complimentary hot breakfast buffet, outdoor pool, fitness room, 2 meeting rooms and a business center. Parking is free.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 11 times
  • Guests praised the fitness center, which has free weights

Feedback From Real Customers

B A L L E R

This place has gone downhill in just 2 years Updated on May 1st 20221

The room I was given was on the 4th floor after asking the clerk Originally it was 2nd or 3rd with loud neighbors just a good guess since this property fits that standard2 The room smells very old3 I think they actually remodeled one room to the newer style Holiday Inns (that they actually use in pictures) My room is very old compared to rooms at other Holiday InnsThese rooms are very dark from 2000-20064 WARNING! EXTREMELY HIGH DEPOSITS HEREA This motel authorizes $15000 to your credit/or debit card here above the price of the room, and taxB The authorization will take 10 business days to be removed *Check your account to be sure the property doesn’t post the charge to your account rather than release it after 10 long business daysC The average Holiday Inn authorizes anywhere from $1000 per night, to $3000 per night Anything above $5000 is outrageous for a motel chain Holiday Inn is a motel chainThis is unfair to the leisure, or business travelerI would not recommend this property unless you get a very cheap price under $7500 The property again is very old, the hallways are old, the carpets are old, and the rooms smellI never can understand how a Holiday Inn justifies authorization to a guests credit/or debit card for $150 when this is a motel, not a hotel that has room serviceStay somewhere else I will never stay here againI happened to be unable to cancel my stay due to using points to stay hereAlways call the motel in advance to verify the depositIt’s funny, the more I travel for work, the worse the Holiday Inn’s get From noise, fights, weed, loud parties, and homeless people It’s very sadSleeping in my company car seems like a much better choice then this smelly propertyI have requested that my company allow my team to stay at a better brand IHG is horrible

Philip George

This hotel is the worst one I have ever stayed 1 the rooms are very very old and smells bad too

2 the environment looks very dirty probably because it’s very old, and it still looks very dirty no matter how you clean 3 the service at front desk needs a lot of improvement, they told one thing yesterday and totally forgot it today Be away from such a bad hotel if you want to have a good night

Gorav Vig

Bad customer service at front desk Reserved 4 nights with points, however on last day front desk told me I have to pay for last day Some confusion happened, however front desk did not help or care to help

Next day, I talked to manager and she did not seem to care about bad customer expierience either Never want to stay in a place where employees don’t care about customer service

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