hotel with jacuzzi in room Pelham, AL

1. Holiday Inn Express & Suites Birmingham South – Pelham, an IHG Hotel (2-star hotel)

About this hotel

This modern hotel adjacent to the Verizon Wireless Music Center is within walking distance of fast food outlets, 5.9 miles’ drive from Oak Mountain State Park, and 10.3 miles’ drive from the Ballantrae Golf Course.Classic rooms come with desks and flat-screen TVs with premium cable channels, plus coffeemakers. There’s also free WiFi and high-pressure showerheads, plus kids 19 and under stay free with an adult. Suites add separate living rooms with pull-out sofas, whirlpool tubs, minifridges and microwaves.Amenities include free hot breakfast, fitness and business centers, 1,400 sq ft of meeting space and an indoor pool, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Aldridge Botanical Gardens
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Umida Karimova

Never had such a bad experience with hotels before Rooms had unpleasant smell, not clean Carpet was wet from leaking AC

Chair was broken, we asked for another one but ended up with another broken chair, lol No one cleaned the room or refilled with soap, towels and other things Trash can was full, no one took care of that Awful customer service as well I will not book this hotel ever again, doesn’t worth for the price at all and wouldn’t recommend it to anyone

Lise Gomora

It was ok We’re a family of 5 plus baby Booked this hotel because they could accommodate us, had the pool, and breakfast

Was not cheap Room was fine, beds comfy but high up The shower/tub was nice good pressure and hot water The ac was wonky we had to fuss with the machine under the window, don’t bother with the thermostat Disappointed with the pool- it was so hot in there no ac no air flow we couldn’t stand it Basket of floaties but most of them deflated and a few small towels Pool was dirty there were things floating in it, and when we got back the kids eyes were red and itchy Breakfast was also not good it was fake cheap food that had already been sitting out, even my kids wouldn’t eat it we still had to get breakfast elsewhere Staff was ok They didn’t clean out or refill the room when we were gone so the trash filled up and we kept asking for towels It was ok not worth the price for the ‘Pool and breakfast’

2. Sonesta ES Suites Birmingham (3-star hotel)

About this hotel

Off US-280, this modern, all-suite hotel is a 7.4-mile drive from both Birmingham Botanical Gardens and the Birmingham Zoo.Bright rooms, ranging from studios to bi-level 2-bedroom suites come with granite-topped fully equipped kitchens and free WiFi, as well as pull-out sofas, desks and flat-screens. Some suites add fireplaces.There’s a free hot breakfast and weekday evening social with snacks, as well as a grocery delivery service and 24/7 convenience store. Other amenities include an outdoor pool, a fitness center and a sports court, plus a lounge with a fireplace and a patio with a fire pit. A business center and event space are available.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • 13 min drive to Jemison Park
  • Guests mentioned the rooms are large but unclean
  • Guests praised the outdoor pool

Feedback From Real Customers

Chelsea Rand

Let me start by saying this was my first time staying at a place like this! When I pulled up I thought it was an apartment complex not a “hotel” per say! But it was nice and perfect for a family trip The staff that we came in contact with our first night there for check in were AMAZING I can’t remember her name but she just started recently! She was bubbly and very sweet and made me excited to get a room there But the staff the next day not so much! Our shower was TERRIBLE! The shower head was broken all the way off and the water shot out with very high pressure and it was crooked!! It was pretty rough and when I brought it up at the desk I was told by the change of staff that all they could do was tell maintenance about it

That was the sour part of the trip! Besides that everything else was fine

Tiffany Manes

The room was not cleaned from the people before us Trash in the trash can, skid marks in the toilet, and beds not made up We showed up with 4 tired kids I made up the beds myself and just dealt with it for the night

Too tired to make a fuss, but I had to write a review to warn others Also the locks on the door were broken The deadbolt didn’t work and the top bar lock was broken off, so we slept with a chair under the doorknob and the couch pushed up against it We got the 2 bedroom suite for $100 The beds were very comfortable The front desk was very nice when we checked in There is no breakfast though so don’t count on that

Tokyo Blues Man

Booked a room for my boss that came from Japan on my credit card Then, when I checked him in, my boss presented his credit card and told the clerk to charge his credit card and not mineWell, what do you know! They charged his room on both of our credit cards – they double charged us!I called and requested them to reimburse/credit my card and the same clerk said “no problem”

A month later, it was never credited So, I called again and they gave me a run-around So, I had to call the head office And they gave me a run-around, too So, I had to deal with my credit card company, and by then, they told me it was too late to do anything about itI used to refer this hotel to all of the people visiting from Japan but NO MORE I will NOT use this hotel ever again!

3. Fairfield Inn & Suites by Marriott Birmingham Colonnade/Grandview (2-star hotel)

About this hotel

At the intersection of Highway 280 and I-459, this unassuming hotel in a 4-story building is a 9-minute walk from shops and restaurants at The Colonnade, and 6 miles from the Birmingham Botanical Gardens.The relaxed rooms offer free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and desk areas. Suites add living rooms.Complimentary amenities include parking, and breakfast served in a laid-back dining room. There’s also an outdoor pool, a gym, and a casual lounge in the lobby, plus BBQ facilities and a coin-operated laundry.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to the Birmingham Zoo
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has free weights
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kimberly Pickens

We loved the hotel so much, we stayed here again on our drive back home We were traveling from the Midwest to the East Coast and had planned on stopping in a smaller town, but their outdoor pools didn’t open until Labor Day and we had promised our kids they could swim when we reached the hotel So I researched some hotels in Birmingham and one of the reviews suggested going to The Summit area

We are so thankful for that review! This hotel was extremely clean, the staff was excellent, the pool was clean and the beds and linens were so comfortable The young man that worked the front desk (he appeared to be in his 20s; has a birthday coming up or recently celebrated it) was friendly, helpful, and made us feel completely welcome and at home We were going to try to drive farther down the road on our return trip home, but we felt like we didn’t want to try to find another hotel as good as this one, so we stayed here again and were so thankful It was a good price, too And great location! We enjoyed the nearby restaurants (We recommend Mooyah for burgers, Seasons52 for a special occasion, and Big Spoon Creamery for a delicious treat!) We left before breakfast both times, so we can’t attest to that But we also used the water bottle station in the workout room and noticed they have complimentary headphones for your workout if you forgot yours- super cool Also, the shampoo, soap and conditioner are fancier than we typically use- definitely a treat 😉

Anna Greenhill

I am very picky about hotels, especially now that a lot of them are unfortunately short staffed This hotel was very clean, the customer service was great, and all of the guests seemed happy Our room was very clean and stocked with towels, shampoo, conditioner and body wash

The complimentary breakfast was good as well 10/10 would recommend and/or book again

Jared Stump

One of the nicest Fairfield properties I’ve stayed at! Brand new and everything is top notch I stayed in a king suite, which was very spacious The furniture was beautiful and it felt like I was in someone’s home, not a hotel

The hotel gym was also very spacious and the equipment was nice and new I would go out of my way to stay here again

4. Holiday Inn Express & Suites Birmingham – Inverness 280, an IHG Hotel (2-star hotel)

About this hotel

In an area with shops and eateries off US-280, this straightforward hotel is 7 miles from Birmingham Botanical Gardens and 13 miles from Oak Mountain State Park.Relaxed rooms come with complimentary Wi-Fi and cable TV, as well as microwaves, minifridges, and tea and coffeemaking facilities. Suites add living areas and sofabeds.A continental breakfast buffet and parking are free. There’s also an indoor pool, a hot tub, a fitness room and a business center, as well as coin-operated laundry facilities.

Things You Need to Know

  • The rooms have TVs
  • 14 min drive to the Birmingham Zoo
  • Some guests disliked the air conditioning but others praised the beds
  • Guests praised the friendly service
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Marycatherine Winston

Terrible stay! The room we stayed in was horrendous n honestly a waste of my money! There was hair everywhere from the bathroom to the bedroom The toilet had pee on it, there was a ring in the tub n it was clogged up badly! Food bag was found in the closet The hospitality was poor, had to ask for clean towels

This is suppose to be a 5star hotel, I honestly could have stayed somewhere cheaper n received better room service n so on 👎🏽

Melanie Metzger

Very friendly front desk employee The hotel is in need of updates badly The rooms are old and out dated

The TVs are tiny and ours wouldn’t work correctly Only like 5 channels on our TV worked The breakfast was awful All of the hot food was cold and we were down there before 9am Their juice machine was out of juices The pool closed early and opened late (this was the only reason we booked this hotel) On a weekend most hotel pools are open until 10 or 11pm Theirs closed at 8pm We stay at least 25+ nights a year at hotels and this was a first Our room was clean at least

David Brown

If I could give this negative stars I would My friends and I have been staying here every year during the Barber Vintage Festival and in this same hotel And it always been pretty good

This year over 3 nights stay we got no room cleaning and I still had to go downstairs to get fresh towels To top it off, they quoted us a good price for all 3 nights When we checked out they were unable to print out our receipt so we left and waited for an email receipt They only gave us the better rate one night and charged nearly double for the other 2 nights Even after being on the phone for hours they wouldn’t budge So unless you like getting robbed in a dirty hotel, don’t stay here

5. Comfort Inn and Suites – Crossplex Vilage (3-star hotel)

About this hotel

Off Highway 11, this casual hotel is 4 miles each from the Birmingham Civil Rights Institute and the McWane Science Center. It’s 7 miles from Red Mountain Park.Warm suites provide free Wi-Fi, flat-screen TVs and sitting areas, as well as microwaves, coffeemakers and minifridges.Breakfast and parking are complimentary. Other amenities include a gym and meeting space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Arlington Antebellum Home & Gardens
  • 17 min drive to Birmingham-Shuttlesworth
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

karrie trotter

Here for one night There was a member of staff learning to make towel animals as we were checking in I made small talk with him and after we returned from dinner he put two in our room

Very good staff at this hotel The room was clean (had an odd smell in the room, but it wasn’t a bad smell -it might have been a cleaner or something)I would stay here again

Trudy Gage

Book for my son’s college orientation (go Blazers), the staff(housekeeping, front desk and security) are super friendly and helpful Our room was nice( coffee maker, microwave and mini fridge) The bath area can be a little tricky, if you are a lady and have to shave your legs, there is no where to prop your foot up(know your flexibility limits)

Restaurants are in the immediate area( We tried J Wing’s eatery, they were pretty darn good)

Demetris Butler

I’ve always stayed at this hotel since they opened for business, and never had any issues until now Over the past years I’ve noticed the decline of the upkeep of the rooms I stayed one night and woke up to bites on my my upper and lower arms

Upon inspecting the bed that morning it was bed bugs I was horrified that this hotel does not value the safety and cleanliness of rooms for their customers I hope they take their complaints serious and try to improve with the cleanliness of the rooms Breakfast was ok nothing to get excited about The area don’t bother me, convenient location for track meets I would not be staying at this hotel again, nor do I recommend!!

6. Sleep Inn Pelham Oak Mountain (2-star hotel)

About this hotel

In a commercial plaza off I-65, this relaxed hotel is 1 mile from the Oak Mountain Amphitheater, an open-air music and event arena, and 6 miles from hiking trails at Oak Mountain State Park.Casual rooms feature flat-screen TVs, desks and free Wi-Fi, as well as coffeemakers, microwaves and minifridges.Freebies include hot breakfast, and parking for cars and buses. There’s also a seasonal outdoor pool with a sundeck.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the showers
  • 11 min drive to Aldridge Botanical Gardens
  • Guests praised the service
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Curtis Jackson

We had rode over 500 miles on our Harley’s and it was 9pm and this was our target for the evening 👍🏻 We were greeting at the front desk by a very nice young lady and check in was fast and easy We found the room very nice, clean and cool Coffee was available in the breakfast area and had a good hot shower and a great nights sleep

Breakfast was continental as there was an unforeseen circumstance with the hot breakfast but there was plenty of coffee and muffins, toast, cereal, fruit ……etc! Highly recommend this motel👍🏻 We stayed in a first floor room!

Johnathan Stewart

Today is our 1st day so we haven’t been able to experience much with the hotel However location is very good with lots of restaurants in the area Check in was easy and getting to the room was also

When we entered the room it was nice and cold Decent size for 3 people It has 2 double beds and the bathroom sink is in the room because the bathroom is only large enough for the toilet and shower Breakfast starts at 6am daily No gym but the pool area is nice It is located in the front by the entrance Try to get a room facing the front They have a better view of the pool and restaurants We got room 205

Mark George

I’m not sure why this establishment has such a high rating It’s fairly well maintained But it needs cleaned

When we checked in our first room we had to request another room The odor of mold and mildew was so overpowering that we would have had a hard time breathing in it The second room was better, but still had a peculiar odor Also, the bathroom and shower area is smallThe breakfast was poor Basically anything that could be watered down was This includes the coffee, juice, etc Multiple people had issues with the waffle iron And the condiments were old As an example, the honey had crystals in itHaving a mixed experience with so many things, I’m not sure I would return – considering this was one of the more expensive options in the area

7. Embassy Suites by Hilton Birmingham Hoover (3-star hotel)

About this hotel

A mile from Interstate 459, this laid-back all-suite hotel is less than 1 mile from the Riverchase Galleria shopping mall and 2 miles from the Aldridge Gardens.Relaxed suites include dining tables and living rooms with pull-out sofas, as well as free Wi-Fi and flat-screen TVs. All offer minifridges, microwaves and coffeemakers.An area shuttle and hot breakfast are complimentary, as is an evening reception with light appetizers and drinks. There’s also a colorful cafe, a lobby lounge and an indoor pool, plus a fitness center, a business center and a coin-operated laundry. Parking is available.

Things You Need to Know

  • Guests liked the large rooms
  • 8 min drive to Aldridge Botanical Gardens
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned lobbies 35 times
  • The hotel has a nightclub
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Rhonda Bennett

Embassy has a reputation of excellence I’ve stayed at many Embassy locations however, my most recent visit to Hoover, left me upset and disappointed! I was unable to check into my room upon arrival, and waited an additional hour and some change before I even saw a room The hallways were filthy, my room was less than clean

There was a stain on the sheets, a splatter of something on the dresser, stains that resembled vomit on the bathroom door, and a spider/cobwebs on the ceiling I was outraged! I was unable to immediately address the situation because I had to rush and get dressed for a function, for which I was 45 minutes late Did I mention my room was unavailable an hour after the original check-in time? Anyway, upon return from my engagement, I had to park in the adjoining parking garage The elevator leaving the garage was filthy and wreaked of urine I felt unsafe! It was accessible without a key card I tried my best to push past the short comings of this location, and consider the hotel may be understaffed I looked forward to a good night’s rest That was short lived! My bed was hard as rocks There was no bounce or give to the mattress To top it off, there was a miniature dog next door barking periodically through out the night It was HORRIBLE! At check out,I expressed my concerns with the attending clerk and he stated I should be compensated for my bad experience He gave me the manager’s card and said he would write a note explaining my concerns He also stated the manager would call me today to discuss how I should be compensated I still haven’t heard from the manager, even after I called and left a voicemail The best thing about my stay was the omelette! I will take my complaints to the next level since local management can’t be bothered I urge corporate to reevaluate the occupancy levels at their hotels If there are 200 rooms, and only 100 guests can be served effectively, do that and maintain a level of excellence until staffing is sufficient

Canda White

The bed felt like a cloud!! I was so obsessed with it we look to see the brand! The breakfast was AMAZING!! Pool was nice and heated I had steak for dinner my husband ask for a peace and I did not share it at all!! I truly enjoyed myself!! Nothing bad about my experience at this hotel it was exactly what I was looking for money well spent!

Jase Wrigley

Stan is the man!!! The rooms are clean, modern and very nice The lobby is great But the bar is the BOMB – great food, music and atmosphere and that’s where Stan is

Super personable, professional and friendly We had a great time during our stay in in large part because Stan was so great We’ll be back when we’re in Hoover again and look forward to to hanging out again with the man! Thank you Stan!

8. Fairfield Inn & Suites by Marriott Birmingham Pelham/I-65 (2-star hotel)

About this hotel

Off Highway 31, this down-to-earth hotel is a 6 miles from hiking and camping at the Oak Mountain State Park, and 15 miles from Birmingham Zoo.Relaxed rooms offer free WiFi, flat-screen TVs, minifridges and microwaves, as well as tea and coffeemakers. Some have pull-out sofas and/or whirlpool tubs. Suites add living rooms.Continental breakfast, parking and evening socials are complimentary. There’s also a lively restaurant with a bar and Tex-Mex fare, along with a convenience store. Other amenities include an indoor pool, a whirlpool tub and a 24-hour gym, plus coin-operated laundry facilities.

Things You Need to Know

  • The rooms have coffee makers
  • 12 min drive to Aldridge Botanical Gardens
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 13 times
  • The fitness center has free weights and elliptical machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

CYNTHIA HOOD

We spent New Years here and it was perfect Check in was easy and fast, rick was super nice The next morning breakfast was awesome and there was something for everyone – hot and cold breakfast

The two ladies at the front desk were very sweet and welcoming And on our last night we had to ask Nicholas for something 2-3 times and he was so nice and never seemed annoyed Overall great room, hotel, and especially the staff 10/10!

Jordan Ritter

Early check-in is sometimes a hassle, not here Jessica was friendly, efficient and prepared with room waiting They also upgraded room, since room booked online was not available so early

The entire staff is excellent! Great Location Breakfast is good- get there early, great coffee Hotel is dated, but clean Elevators give agoraphobic vibes Water pressure less than ideal Hotel was quiet I would definitely stay here again, the entire team here is superb

Tamara Green

Conveniently located off of I-65 near several restaurants and stores The hotel sits back from the main road and we had a little trouble trying to figure out how to get to itOur room was updated, clean and comfortable

Only complaint was that the bathtub faucet did not turn off completely so there was a continuous dripping noise all nightFree breakfast included waffles, scrambled eggs, etc and was kept fully stocked

9. Best Western Plus Oak Mountain Inn (2-star hotel)

About this hotel

Off I-65, this straightforward hotel is 5 miles from both Oak Mountain State Par and Aldridge Gardens.The relaxed rooms have free Wi-Fi and cable TV, plus desks, minifridges, microwaves and coffeemakers. Select suites add whirlpool tubs.Free perks include full breakfast and parking. There’s also an outdoor pool, a hot tub and a gym, as well as a business center.

Things You Need to Know

  • The rooms have coffee makers and refrigerators
  • 7 min drive to Altitude Trampoline Park Birmingham Amusement Park in Pelham, Alabama
  • Some guests disliked the bathrooms
  • Guests liked the service
  • The fitness center has free weights and elliptical machines

Feedback From Real Customers

Crystal Martin

The room was nice and clean Everything that we needed The casing of the AC unit kept falling off I also don’t think it was working correctly since we had it set on 68 and it was still warm in the room

The pool needed cleaned and the breakfast wasn’t great The prepackaged muffins and yogurt were the best items they had Oh and the fire alarm went off right as we had fell asleep

GH0ST420

This is the absolute BEST hotel in the area! Trust me, I’ve stayed at every single hotel in Pelham, pretty much My family was suddenly kicked from our home during covid, and we tried several different hotels before finally landing in the BW It’s easy to overlook because they don’t have huge flashy signs like the other neighboring hotels, but everything about this place is wonderful

I can even say, during one of the worst times of my life, the BW was a home for us, when we needed one the most It was always quiet, breakfast is supplied for guests, which was really helpful since we were completely broke at the time They even allowed our beloved pets to feel at home, there The kindness from the staff was unlike anything I have experienced anywhere else I don’t believe I can say enough positive things about this Best Western Thank you, for your exceptional service!

10. Aloft Birmingham Soho Square (3-star hotel)

About this hotel

Set 2 miles from the Birmingham Zoo, this laid-back hotel is also 2 miles from the Birmingham Botanical Gardens and 4 miles from the McWane Science Center.Streamlined, colorful rooms offer Wi-Fi access and flat-screen TVs, as well as minifridges and safes. Upgraded rooms add balconies and/or city views.Parking is complimentary. Other amenities include a cafe and a hip lounge with a fireplace, plus an indoor pool and a fitness center. There’s also a business center and meeting space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Birmingham Zoo
  • 14 min drive to Birmingham-Shuttlesworth
  • Guests praised the friendly service
  • Guests mentioned fitness centers 12 times
  • Guests mentioned lobbies 26 times

Feedback From Real Customers

Sara Keese

The people were very friendly I really liked the front desk staff However, housekeeping never came once when I was there all week, not even to empty the trash cans or give fresh towels

The gym was a joke, half the dumbbells were missing, there were zero mats, etc The room was just ok It’s my understanding there is renovation going on, so some of these issues may be resolved in the future, but if they are under renovation, they should have discounted their rates to reflect that

Robert Deguzman

My mini fridge didn’t work,had no cable in my room,and yes I brought it up to the front desk clerk, maintenance will take care of that as soon as they get in, guess what after spending a whole day training with my company and then we all went out to dinner pretty much didn’t get back to the hotel till about 10:00 maybe close to 11:00 and guess what everybody everything was still broke and my room wasn’t even made the towels that I used for the floor after taking a shower we’re still there The three stars I gave was because it is generally and nice looking hotel but when it comes to issues with hotel guests I do believe they should be a priority because a happy guess as a returning guest am I right I think I amOh and just in case the room that nobody came to fix is 232 but don’t take my word for it come experience it for yourself

Anna May

I will never stay at Aloft in Soho Square ever again My family used them for a hotel block for my wedding this past weekend The service was AWFUL!!! We did not receive the correct rooms we paid for, Kelsey (with marketing and heads up all communication) never returned a single phone call or email regarding booking the conference room space, the bartender did not even know how to make a vodka tonic, and if you speak with Shannon at the front desk she will probably make you cry with her impolite attitude, her eye rolls, and sassy remarks

I wouldn’t want anyone to experience the horrible service we received on the most exciting/special weekends of our lives

11. Holiday Inn Birmingham – Hoover, an IHG Hotel (3-star hotel)

About this hotel

Overlooking Paradise Lake and a 2-minute drive from I-459, this contemporary hotel is 15 miles from the historic attractions of downtown Birmingham.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas and dining tables.The facility also offers an American restaurant (where kids 12 and under eat free), indoor pool and fitness center, plus a business center and free parking.

Things You Need to Know

  • 7 min drive to Regions Park
  • One of the few hotels in the area with room service
  • Some guests complained about the furniture but others praised the beds
  • Guests praised the friendly service
  • Guests praised the American restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Darla Jones

Due to being shorthanded we had a little wait for our rooms but Kevin at the front desk was wonderful! Apologized about the room not being ready and offered us a cool drink while we waited He got us into the room as soon as it was ready and it was a really nice one Despite being shorthanded it was still a very clean and comfortable hotel

Highly recommend!

Sandra Bair

I booked this hotel for my grandson who was at a wrestling tournament He said the hotel was ok

that it was comparable to a Comfort Inn We thought the breakfast was included like it typically is at a Holiday Inn but the cost for breakfast was $15 which was too steep for breakfast when you can go just about anywhere and get breakfast cheaper than that The cost of the room was already over $200 and to ask to pay for breakfast as well was I thought too much with the hotel not being anything special I will not recommend anyone staying here

kay richards

This hotel does not reflect the clean standards expected from an IHG property Carpet was filthy, and bathroom was not thoroughly cleaned, upolstery was terribly stained and looked worn out Front desk often left unmanned, while clerk is outside on personal phone

I will not stay at this property again and will be more cautious when selecting IHG properties moving forward For years they have been my go to for the cleanliness and comfort, but in these times I cannot compromise on the cleanliness of my rooms while travelling

12. Holiday Inn Express & Suites Alabaster, an IHG Hotel (3-star hotel)

About this hotel

Set in a commercial area off I-65, this relaxed, modern hotel is 9 miles from Oak Mountain State Park. It’s 29 miles from the Birmingham–Shuttlesworth International Airport and 14 miles from shopping at Riverchase Galleria.Bright rooms with a contemporary vibe have complimentary Wi-Fi, flat-screens, minifridges and microwaves, plus iPod docks, and tea and coffeemakers. Suites are available. Kids age 19 and under stay at no charge with an adult.A buffet breakfast and parking are free. There’s a casual dining area and a hip lounge, plus an indoor pool, a business center and a 24-hour fitness center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to Corbin Farms Winery
  • Guests liked the service
  • Guests praised the indoor pool

Feedback From Real Customers

Abigail Richard

I reserved three rooms for a concert Not only were my preferences accommodated, all of the rooms were clean and functional The front desk agent was super sweet and patient (my card wanted to give us a little bit of trouble because it’s a new card)

The breakfast was phenomenal My mother enjoyed the pool as well If I’m ever in the area again, this will definitely be the hotel I go to!

Maranda Cristo

When we arrived, it was already late in the evening We had a suite booked for 6 First, the biggest issue was THE AC DID NOT WORK!!!! They tried to tell us it was a switch but that didn’t work and the entire 3rd floor was hot

Others issues were also present The sofa bed had no linens on it or in the closet So I had to go down and get some There was only 3 towels so again, had to go get some The bathroom had no body wash at all No ice in the ice machines The futon mattress looked like it had Cheeto stains on it The floors were so sticky Not worth the $222 spent to stay here The only saving grace was their staff was incredible The overnight check in lady was very kind and the gentleman working breakfast was super hard working

Michael Stewart

Do yourself a favor and do not stay here We were told 4 pillows and a comforter were missing Look at the size of the pillows

How in the world can we take something that big??? We would need a spare suitcase to do that Plus it’s not like they’re not going to notice it missing Evidently it was an internal theft Don’t make the same mistake we did and stay here You could be their next victim

13. Comfort Suites Pelham Hoover I-65 (2-star hotel)

About this hotel

Off I-65, this straightforward all-suite hotel is 1 mile from live music at Oak Mountain Amphitheatre, and 4 miles from both the art gallery at Aldridge Gardens and the shops at Riverchase Galleria.The warmly decorated suites feature living areas with pull-out sofas, and provide free Wi-Fi, flat-screen TVs, microwaves and minifridges, as well as tea and coffeemakers.Hot breakfast and parking are complimentary. Additional amenities include a seasonal outdoor pool, a fitness center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms
  • 5 min drive to Altitude Trampoline Park Birmingham Amusement Park in Pelham, Alabama
  • Some guests complained about the furniture but others praised the beds
  • Guests praised the friendly service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Richard Harris

Nice, quiet place with a great staff The meeting room served us well for a training facility, on short notice Very accommodating

Very close to many restaurants and storesUpdate (after a total of 35 nights, this year): I am still impressed, and enjoying my stay So impressed, I just reserved a room for another 18 nights

Sara Profitt

Rooms had soaking wet floors, even after not checking in until 10pm Cleaning came in on us without asking and woke us up at around 7am Rooms smelled TERRIBLE

Like burnt wet towels and mildew Shower heads were super gross Elevator broke and we got stuck inside We also see every other person who use the elevator while we were in the lobby get stuck They would just pry the door open and not tell anyone it was broken until the very next day

Joel Sterling

Ok At first I was pleased with the location and upgraded exterior, but it all went south when we entered our room Also, I absolutely understand staffing shortages (everybody has an issue with staffing right now), but the stuff we saw on our room is inexcusable

I will say that the staff at the front desk was pleasant and helpful, so I’ll give them that Our room came with a hideaway bed (sleeper sofa) which we did use Upon opening the sofa, we discovered a mattress cover that hadn’t been changed for months, if ever There was even a used Qtip swab stuck to the cover as well as rust stains (blood ?), hair, other yellowish stains, etcvery grossI requested and received extra sheets from the front desk and made a nice barrier before actually making the bed In the bathroom we discovered toothpaste smeared on the door, a bar of used non-hotel soap in the soap dish, and a tub that drained very slowly It was very late and we had to book this room 45 miles from our destination as all Tuscaloosa hotels were full that weekend, so we stuck it out Otherwise, we would have probably just left I try not to nitpick but I felt these were glaring issues that should have been addressed by the housekeeping staff On a brighter note, the breakfast bar was well stocked, and tasty, especially the fresh waffles

14. Candlewood Suites Alabaster, an IHG Hotel (4-star hotel)

About this hotel

Set back from the highway and overlooking woodland, this functional all-suite hotel is 2 miles from Buck Creek Park, 8 miles from Ebenezer Swamp Ecological Preserve, and 24 miles from the center of Birmingham.Understated suites feature free Wi-Fi, plus flat-screen TVs. They also come with full kitchens, plus living and dining areas. Long-stay options are available.Amenities include a gym, a snack bar, a laundry and a terrace. Parking and meeting space are available.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 10 min drive to Corbin Farms Winery
  • Guests praised the friendly service

Feedback From Real Customers

Matthew Patterson

Top Notch establishment! I travel the country for work, so I have stayed in all sorts of hotels Candlewood is the best for a extended stay The price is never the lowest on the market and there’s a reason why

IHG hotels are always in good places, either pretty safe areas of that town if not in the safest areas so you don’t have to worry about your belongings or vehicles The services they offer you cant get other places The pantry always has home essentials and a verity of snacks and drinks as wellThat section was about Candlewood in general Now let me tell you about this hotel in Alabaster The staff is beyond nice, management is on point with questions or concerns Pets are allowed! The pantry has most basics you want, a snack or if you need Laundry detergent The rooms are not only clean, they look brand new! Since Covid lots of hotels no longer do cleaning services while the room is occupied This location does If you have questions, concerns or suggestions on the room the staff and management is always there to listenI highly recommend this location for your stay

Samantha Little

Not sure if they went thru a remodel/deep clean but this hotel was great! Did not experience issues in other reviews, and I’m very particular when it comes to hotels since I travel a lot Room was good size, clean, and had everything you needed for the kitchen The fridge freezer even makes ice so you don’t have to leave the room for that

Cool to see they had specialty appliances and games you can sign out I didn’t realize it was a pet friendly hotel until we left, the hotel doesn’t smell of pets or any musty smells Jasmin at the front desk was so nice and helpful as we had multiple people come in at different times, and she was on it!! Will stay here again!

15. Hampton Inn & Suites Birmingham-Hoover-Galleria (3-star hotel)

About this hotel

This straightforward hotel is a 10-minute walk from Riverchase Galleria mall and 13 miles from baseball games at Regions Field.The laid-back rooms include free Wi-Fi, flat-screen TVs and custom-designed beds, plus desks, microwaves, minifridges and coffeemakers. Suites add sitting areas with sofabeds, and some have whirlpool tubs.Complimentary amenities include parking, and hot breakfast or weekday breakfast bags to go. There’s also a gym and an indoor pool, as well as a business center, 3 meeting rooms and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Aldridge Botanical Gardens
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests mentioned lobbies 10 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Bryan Maloney

We arrived fairly late on a Saturday night 8/6/22 Traveling with friends they made the reservation for us and we just paid it on our card once we arrived Hotel is nice and staff at front desk seemed nice

Our room was not very clean and there was pink mold on the bathtub which made me realize it had not been cleaned or sterilized I took pictures and showed the lady at the front desk and she said she would alert the housekeeping staff (it was never cleaned while we were there) the next morning I wanted a strong coffee so I went to Starbucks which is next door and decided to get gas while I was out so that I would be ready to hit the road after breakfast I went to eat at 9:20am with breakfast ending at 10am there was no eggs, no grits, and other items were gone I asked the lady who was working the breakfast area and she stated I am sorry but it is first come first served and it is until we run out I informed her that breakfast is stated to end at 10am and it is just 9:20am and I am a paying guest just like everyone else and I should be able to eat what is offered to others It does not take much to cook grits or eggs She refused to do so and said I am sorry I am not cooking anymore We do not want there to be waste there were at least 4 other guests who came down and had the same experience I told the front desk of my experience with the pink mold, and the breakfast and I asked for a manager to call me back I did not hear anything so I called and left a message again on 8/11/22 As of 8/23/22 I still have not heard from any manager concerning my issues I assume at this point that they do not care I blog about vacations and I constantly post and download information about great places to stay on specific routes of travel I decided to wait to post a review until I knew how management was going to respond, but since they didn’t I decided to let people know this hotel is NOT a place I would stay again

Cara I Doyle

Background for context: I have been a Hilton Honors member for 21 years and consistently stay at Hampton Inn hotels This review is specifically for the Hampton Inn & Suites Birmingham-Hoover-GalleriaFrom the exterior, this hotel looks new and nice

Customer service is fine I was greeted by the front desk staff with a smile I did not receive any acknowledgement or free water for HH status, but I was tired and it was late, so I didn’t pushI’ve organized my feedback by roomFirst Room – Room 512- Large roach – did not stay long enough to inspect the room, immediately left and asked for another room But where there is one roach there is typically moreSecond Room – Room 410- Ant traps in the bathroom – a FIRST, I’ve never seen bug traps in a Hampton Inn- The thermostat did not work The AC never turned off and was going full blast,luckily I love a cold room and packed layers- There was hair on the bathroom floor (not mine)- The tub drain was clogged, so I stood in a few inches of water during the shower ​- Pink mold in the corners of the bathtubI stayed for 2 nights and was out of the room during the day until late There was no one at the front desk when I arrived at night and departed to leave any feedback I honestly was too nervous to get another room for fear it was going to be even worseAll in all I would NOT recommend this hotel 100% satisfaction is NOT guaranteed if you decide to stay here I will be visiting the area for work again and will not be staying here I’ve also notified my company of the state of this hotel, so others will not book a stay

Andy L.

The pool area was nasty and filthy The pool was really cloudy, and the whole area smelled awful Lots of trash on the floor

The hot tub was also underfilled by about 10 inches – a pretty clear indicator that it hasn’t been serviced in a long time When you turn on the jets, it just sprayed water everywhere because the water level was just at or below the jet level Normally I wouldn’t care so much, but I spent $310 for one night and had small kids who wanted to enjoy the pool area I wouldn’t let them go in the pool because it didn’t look clean or safe

16. Hampton Inn & Suites Birmingham-Pelham (I-65) (3-star hotel)

About this hotel

This casual hotel is 4.9 miles from the Pelham Racquet Club and 6.3 miles from Oak Mountain State Park trails.The traditional rooms have free Wi-Fi, flat-screen TVs with HD channels, work desks (plus ergonomic lap desks) and coffeemakers. Suites add living space with pull-out sofas and whirlpool tubs.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also an athletic track, an outdoor pool and a fitness center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • The rooms have refrigerators and TVs
  • Some guests disliked the bathrooms
  • 12 min drive to Aldridge Botanical Gardens
  • Guests praised the friendly service

Feedback From Real Customers

Bev Green

The hotel itself was clean Good water pressure in the shower The staff was friendly

Now I will explain the reason for the two stars The most important thing to me on an overnight stay in a hotel is a good night’s sleep The mattress on the bed was horrible! I was lucky to get 2 hours sleep if that I had springs poking me all night They really need to upgrade their mattresses

Jim Fineis

The staff was nice, but the facility itself shows an immense amount of wear and age Everything was clean and organized, but everything in my guest room needed to be replaced from the televisions to the doors which were warped and coming apart to the shower which had missing caulk The staff did the best they could with the well-worn facility

evelin pineda

Not the best stay As we walked in our room you could feel it musty A shelf on the bathroom wall was close to falling off

The juices in the morning for breakfast were watered down Coffee didn’t even taste like coffee Not a lot of selection for breakfast either and not enough Not well prepared and not well managedNot what we expect from Hampton Inn

17. Hampton Inn & Suites Birmingham/280 East-Eagle Point (3-star hotel)

About this hotel

Next to the Village at Lee Branch shopping center, this modern hotel is an 8-minute walk from Eagle Point Golf Course, a 2.1-mile drive from Lunker Lake and 3 miles from Treetop Family Adventure.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, and coffeemakers. Studio suites add living areas with pull-out sofas, microwaves and minifridges.Free perks include parking, daily hot breakfast and weekday breakfast bags to go. There’s a gym and an outdoor pool with a sundeck, plus a snack shop, a business center and meeting space.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Guests praised the beds
  • 18 min drive to the Birmingham Zoo
  • Guests praised the friendly service
  • Guests mentioned refrigerators 20 times
  • Guests mentioned microwaves 15 times
  • The fitness center has elliptical machines

Feedback From Real Customers

A. Jennings

We go into town a little early, but our room was ready at 1pm and very clean We were very appreciative to check in early in the middle of our soccer tournament day At the end of the day we enjoyed the pool for several hours and at dinner poolside

The area was very clean The kids had some hot chocolate in the lobby on the way up to the room Thanks so much to the night staff on 8/20 that was very patient with our kiddos The gentleman at the front was so kind and helpfulOur room was very clean The beds were cozy and the air conditioning was cold It was very spacious for my daughter and I The bathroom area was also very cleanBreakfast the next day started at 7, but hot coffee was available at 615 The breakfast area was crowded but there was mostly enough seating for everyone Yogurt, breads, eggs, sausage, waffles, fresh blueberries, and waffles were availableWe had a great stay Thanks so much!

Amy LaBellarte

Had a wonderful stay there! We traveled from Chicago so my daughter could visit friends in the area Got there on Thursday night and the girl behind the desk was very nice Rooms were exceptionally clean

We stayed til Saturday morning and then traveled on to Louisiana for a wrestling show my husband was working On our way back from Louisiana we had to stop back to drop a friend off and we had no problems staying there again The guy behind the desk this time went above and beyond to accommodate us He saw I had knee brace on and offered me a wheelchair to get up to our room Rooms again were exceptionally clean Such a nice place to stay My family and I have decided that the next time we visit we will definitely stay there again

Shawanda Thompson Chapman

The hotel was ok and some the staff were nice However PLEASE pay attention the your credit card statement once you’ve checked out My card was charged FIVE times for ONE room

Once contacted the manager on duty apologized but was uninterested in explaining why or how this had happened He asked if I give five days and call back to see if the charges were gone Just horrible in my opinion I’m a Hilton Honors member and he offered nothing for the inconvenience that this has caused me

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