hotel with jacuzzi in room Rockville, MD

1. Courtyard by Marriott Silver Spring Downtown (3-star hotel)

About this hotel

This straightforward hotel is a 6-minute walk from the AFI Silver Theatre and Cultural Center and an 11-minute walk from the Silver Spring Metro station.Contemporary rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Upgraded rooms add whirlpool tubs or microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include free access to a sports club and on-site parking (surcharge).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 19 min drive to the National Zoological Park
  • Guests liked that this hotel is near shopping
  • Guests liked the friendly service
  • Guests mentioned lobbies 27 times
  • Guests praised the fitness center, which has treadmills
  • The hotel has a sauna
  • Guests liked the bar

Feedback From Real Customers

Louis B.

Nice hotel Parking was free on weekends so if you are leaving on a weekend there’s no need to payEntry is a bit weird off the street but the security of this hotel is 5 stars

You need your keycard to get around Staff was nice as well Room was clean Like most hotels the bathroom could use some more attention but overall was very satisfied

Yanick Rochon

Rooms are okay The curtains still let light pass in the morning The extra bed had no blanket included so we had to order some (without charge but we specifically asked at check in but had to repeat request a second time)

Nothing else is included There is no swimming pool, no gym, no breakfast included, and a paid parking It’s disappointing for the price

NYCFLY

Convenient transportation, convenient shopping, quick check-in, considerate handmade chocolate cookies at the front desk, business center, easy access to computers, clean and tidy rooms But there is no matching pool and exercise equipment, the room does not have a microwave, parking is not ideal, there is paid parking and paid breakfastSo Check-in is recommended if parking and breakfast are not required

2. Cambria Hotel Rockville (3-star hotel)

About this hotel

Surrounded by the restaurants of downtown, this informal all-suite hotel with modern decor is 7 minutes’ walk from both Rockville train station and the Beall-Dawson House, a circa-1815 home offering tours and a museum.Understated rooms provide pull-out sofas, free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Some have living rooms.Amenities include a relaxed restaurant/coffee shop, an indoor pool and a gym. Parking is available for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Guests praised the bathrooms
  • 15 min drive to Seneca Creek State Park
  • Guests praised the friendly service
  • Guests mentioned “movie theaters” 10 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

David Lezette

This place is an unbelievably good deal The rooms are HUGE (be sure to ask for a tower room) It’s a bit of a drive from DC, but we plan on staying here any time we come back

This hotel offers an experience you typically don’t get unless you’re spending an additional $100-200 per night Be sure to walk to the town square in Rockville where you’ll find families with kids playing in the water park when the weather is warm Great hotel for families

Anonymous

The staff is very unfriendly we said hello and attempted to be friendly after making 8 hour trip with a baby But, They did not say hello or welcomed to the hotel

“keys, wifi, elevator to the left” is all they said we asked for a change to do laundry, and the staff refused There was no coffee in the morning, and 2 staff were talking to each other while guests were waiting for coffee Location and building are fine, but service is terrible

Mike Larrick

OK but quite expensive for the quality Rooms are clean and large, but not a lot to write home about No bath, only basic cable

They will charge you $20 for parking, which seems scammy They tell you they’ll validate parking but don’t mention they’ll charge you for it For a hotel on the outskirts of beltway suburbia, you’d think they would include that with the room I didn’t take a boat in Also they will send you spam emails and texts to sign up for their club

3. Sheraton Rockville Hotel (3-star hotel)

About this hotel

Off Interstate 270, this upscale hotel surrounded by bike trails is 3 miles from central Gaithersburg’s shops and nightclubs, and 4 miles from boating and fishing at Lake Needwood.Understated rooms have Wi-Fi, flat-screen TVs and safes, plus tea and coffeemakers. All provide sitting areas. Club level rooms add access to a private lounge with free continental breakfast, evening snacks and nonalcoholic drinks.Parking is complimentary. There’s a casual bar-and-grill restaurant, a convenience store and a 24-hour exercise room. Pets are welcome for a fee.

Things You Need to Know

  • 10 min drive to Lake Needwood
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked the service
  • Some guests complained about the nightlife

Feedback From Real Customers

Lewis G

I had my room canceled at another hotel and had to drive to this hotel When I arrived for an early check in, the front desk clerk (Mr Addy I believe) did an exceptional job easing my check in process

He made sure (on his own) that I had an available room and my wife and daughter was able to get some needed rest Great hotel to stay in and when I am back in town again, I know where I will be stayingBest

Raimy beau

For a Sheraton it is not very clean The towels were not very clean But for the price it’s not bad

I paid for breakfast for four days and I only went one day I ordered two egg tortillas and they were fried in butter, but they seemed like they were drowned in that oil I really liked the location, it looks very quiet and is next to some very nice apartments

rennae francis

First things first, they need to remove the pool as an amenity on their booking sites When we arrived, we inquired about the pool and the host stated it was closed due to covid How could that be when the gym was open 24/7? Gym is really small but has enough quipment do get a decent workour

We stayed in a room on the 5th floor Decent size Lacks modern upgrades such as usb charging or just plain outlets at the nightstands Other than that, everything was fine The food laid out in the morning near the elevators were great They have onsite laundry services and also free parking I’d stay there again

4. The Westin Reston Heights (4-star hotel)

About this hotel

A 9-minute walk from Reston National Golf Course, this modern hotel is 6.4 miles from Dulles International Airport.Understated rooms offer flat-screen TVs, WiFi and desks. Suites (some with balconies) add wet bars and pull-out sofas. Some suites come with fitness equipment.There’s a bistro and wine bar, as well as an exercise room and an indoor pool. There are also 4 meeting rooms.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 12 min drive to the Wolf Trap National Park for the Performing Arts
  • Some guests complained about the kitchenettes
  • Guests mentioned the service is friendly
  • Guests liked the hot tub, mentioned 14 times in reviews
  • Guests mentioned lobbies 25 times
  • Guests praised the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Jack Westcott

We stayed with a group and had an absolutely incredible experience! From the amazing scent in the hotel right as you walk in to the service throughout our stay, everything was simply top notch We interacted with a tall lady working for the housekeeping department and she virtually ran to complete our request We were glad to catch up with her and the housekeeping manager later so we could thank them properly for making our stay just wonderful!

Stephanie Baca

The room was very clean, but the desk had a broken drawer and they used a small strip of packing tape to try and hold the drawer up The stand shower is not sealed so water runs all over the bathroom floorThe hotel bar was nice and the bartender was super friendly and sweet

She was a great conversationalist with a cheery personality

Mark Gutekunst

Clean and nice location Staff was friendly Managerial staff was confrontational with hockey players and parents

Have been to many hotels much friendlier to hockey teams If we were there and not associated with a team, would be a great place to stay Beautiful facility, room was very clean If you’re going with a team, suggest maybe find an alternate hotel

5. SpringHill Suites by Marriott Gaithersburg (3-star hotel)

About this hotel

Off I-270, this informal all-suite hotel is 2.2 miles from the Universities at Shady Grove and 6.5 miles from Lake Needwood.Unfussy suites have free WiFi, iPod docks, and TVs with premium cable channels, plus separate living areas with pull-out sofas. Kitchenettes provide microwaves, minifridges and coffeemakers.Freebies include a breakfast buffet and parking. There’s also a 24/7 fitness center, in addition to a business center, meeting rooms and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 12 min drive to Seneca Creek State Park
  • Guests praised the service
  • Guests mentioned microwaves 15 times

Feedback From Real Customers

Whiting Wicker

Carpets were dirty The twin beds took up most of the room There was the sofa bed, but it had no sheets – we had to order them twice before they came

Worst of all, the free breakfast (well, we probably paid for it out of the $27500 one night stay) I was hoping they would have a nice selection for one’s personal taste – especially for the room rate The eggs were cold hard boiled, no fruit, there was milk, cereal, and some packaged waffles Juice too Forget trying to find any hot scrambled eggs or omelettes – they didn’t offer any McDonald’s would have been better We were the only ones wearing masks in the crowded room that had no social distancing during this latest COVID outbreak – and the dirty looks we got from patrons – I don’t think it was because we are interracial – but you never know The looks were like “Why are you here? – “Do you really belong?” – “How can you afford this place?”

Jasmin Leu

Big and clean room with fridge, microwave and TVBreakfast was delicious good choice Oat milk and fresh fruits were a highlight

Negative is that there is to much single use plastic involved Instead use real plates and mugs and glasses Would be much more environmentaly conciousIf this changes 5 stars are appropriate

Michael Sadowsky

My interactions with the staff were excellent When I asked for sheets for the pullout they had them right awayThis location’s breakfast has not fully recovered from COVID yet

There was breakfast, but more limited than I would normally expect from a Springhill, and lots of individual packages, and less hot food optionsThis was the smallest Springhill room I have ever stayed in We had a King with a pullout, and when the couch was pulled out the door to the room could not be fully opened I’m not sure how that isn’t a fire hazard

6. Hilton Garden Inn Silver Spring White Oak (3-star hotel)

About this hotel

This suburban hotel is within a 10-minute walk of several major corporate offices, and less than a 14-mile drive from downtown Washington, DC.All rooms offer sophisticated decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges, desks with ergonomic chairs, and free WiFi.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a fashionable lounge and a 24/7 pantry. There’s also a fitness center. Additional amenities include 2 meeting rooms and a business center, plus free parking.

Things You Need to Know

  • Guests liked the clean rooms
  • 20 min drive to Rock Creek Park
  • Guests liked that this hotel is near shopping
  • Guests liked the service
  • Guests praised the American restaurant
  • Guests liked the lobby, mentioned 16 times in reviews
  • Guests liked the breakfast
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Sabitha Thomas

We stayed here for two weeks while our home was being remodeled The location was perfect for us We booked two rooms as my husband and I both work remotely and had our double monitors set up in each room

The desk/chair was comfortable for working 10+ hrs/day The internet was fast and reliableThere is no kitchen but there are plenty of eating options just steps from the hotel There is a microwave and a small fridge The free coffee in the lobby was pretty good too!Our kids enjoyed the indoor pool as a treat and we made use of the fitness centerThe breakfast is cooked to order and served I would have rather full self service because it took a long time in the mornings, but it was good The food was fresh, especially the fruitsEveryone was friendly and the accommodations were comfortable overall It is not easy to live/work out of a hotel with small kids, we made the best of it and this turned out to be a great option

Shujie Dong

The hotel looks great from outside, bedroom clean and big Unfortunately, The bathroom smell of Urine When speaking to the staff who insisted that all rooms cleaned very well and she didn’t smell it and she stated she had a good nose

The front desk staff is professional but I cannot feel her warmthOther than that the hotel cafe’ staff is very friendly, look forward to switching to a different room this afternoon

VagabondMike

This hotel looks clean and modern, but that’s where the comfort ends Every expense was spared in the comfort of this hotelI’m sure they could have found a firmer substance for the bed

Maybe concrete, but even that may have been an improvement, at least springs wouldn’t have been stabbing at me all nightThe pillows are feather, but broken down horribly I would like to think it’s from washing them so often, but they weigh a ton for a feather pillow, which means they’re probably full of dust mites from years of useIt was clean, but I probably would have gotten a better nights sleep in the truck Spend your money somewhere else

7. Hilton Washington DC/Rockville Hotel & Executive Meeting Ctr (4-star hotel)

About this hotel

This contemporary hotel with a grand atrium lobby is a 5-minute walk from the Twinbrook Metro Station with direct links to downtown Washington, DC and 2.4 miles to the National Institute of Health.All rooms offer sophisticated decor and custom-designed beds, plus 37-inch flat-screen TVs and free WiFi. Suites add separate living areas.Amenities include a relaxed grill restaurant offering a buffet breakfast and a lobby lounge, plus a fitness center. Business facilities include a business center and 20,000 sq ft of meeting space.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 16 min drive to Brookside Gardens
  • Some guests complained about the kitchenettes but others praised the beds
  • 3 min walk to nearest transit
  • Guests liked the service
  • Guests mentioned microwaves 18 times
  • Guests liked the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Hampus Engstroem

Decent hotel The lobby is really flashy, unfortunately the rooms are quite dated, and mine had a weird smell The shower had some mildew on the floor, and of course the room had an old carpet on the floor as most hotels do

At least the rooms were bigThe on site restaurant had a decent selection of food and beverages, I had the salmon for dinner and it was pretty good I also had breakfast in the restaurant and they did not have the buffet set up, I ordered parfait with granola and fruit and it was good! Main gripe was that they charged for coffee and juice, and quite a lot, so the whole ticket got quite expensive for a really simple breakfast The executive lounge was closed too which was a bit if a bummerOverall it was a decent stay, definitely stayed in worse hotels

Matt Winn

Our stay at the hotel was extremely disappointing On the first night, there was continuous noise until 1am Part of that noise was the hotel staff loudly opening and closing doors up and down our hallway and running a vacuum cleaner which they also carelessly slammed into the door/wall outside our room

When we asked the staff member with vacuum to stop, he refused Part of the noise was rowdy activity in the hallway, which the staff did nothing about despite multiple requests Even later in the week, young people were running around and yelling in the hallways because there is no atmosphere of civility or control by the staff It was very disruptiveOur stay was also disappointing because basic amenities were broken, unavailable, or held at cost For example, the convenient location next to the metro was spoiled because upon return, the door back into the hotel was locked and the card key access was not operational We asked to use a microwave and were told that it would be a $10 extra charge – really? At the price we were spending – which did not even include any room cleaning – it is insulting to me that you’d try to milk even more money out of us for something that could have been set up and finished in 5 minutesConsidering the hotel itself was responsible for these disappointing factors in our stay, I regret paying for the room and don’t think it will be a good idea to return, even though I plan to return to Rockville many times in the future

Teresa Buchanan

This is a conference hotel but it’s also perfect for business travelers Things I loved: super fast elevator, simple interior parking, Starbucks, great bartender and kind front desk people, good work space in the room (huge desk chair), fabulous pillows, every store you need within walking distance, close to DC, AND across the street from a metro stop and regular sized grocery store (Safeway!) My FAVORITE thing? It was So

Quiet!!! Slept great!

8. Hilton Garden Inn Rockville-Gaithersburg (3-star hotel)

About this hotel

Adjacent to Interstate 270 Technology Corridor, this suburban hotel is a 2-minute drive to the National Cancer Institute and 3 miles from the Shady Grove Metro Station with trains to Washington D.C..All rooms offer custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an American restuarant with an outdoor patio, as well as a 24/7 market. There’s also a fitness center and the indoor pool. Additional amenities include 2 meeting rooms, a ballroom and a business center, plus an area shuttle within 3 miles of the property.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 13 min drive to Seneca Creek State Park
  • Some guests complained about the air conditioning
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Denise Cyr

Super nice front desk staff! They were courteous, friendly, and very helpful The room was nice There were a couple of small things that need to be repaired

The location: the hotel is located in a business park environment So, the view is of roads or the parking lot There are shops about a half mile away They have an indoor pool and hot tub Breakfast is pretty basic fare There is a bar in the restaurant So, nothing fancy But, the staff is superb!

Jason Lee

In terms of hospitality and comfort, this stay at the Hilton Garden Inn Rockville-Gaithersburg hotel was by far one of the most best and memorable experiences Joyce and April both helped our two families check in quickly and easily allowing us to make the most of our short stay Not only that, they also took the time to get to know us and found out that it was our 4 year olds birthday and made it extra special by giving him a really memorable present

It’s these little things that make us keep coming back to Hilton and if you’re ever looking for a comfortable, friendly stay, look no further!

Courtenay Marshall

The hotel is clean and well maintained but a little tired and could use some upgrading It’s located in a convenient and nice neighborhood The restaurant staff was very friendly and helpful

The hotel still is not cleaning daily which is fine but I called 4 times and visited the front desk in person asking to get the in-room coffee replenished including waiting up late last night for someone that would be “right up” I’m typing this in need of coffee desperately I’m a Hilton Diamond member and besides a 25 cent bottle of water at checkin there has been no acknowledgment It’s just about impossible to get responses If you just need a room and don’t care about indifferent “service” then it’s fine to stay here Don’t forget to bring your own Kuerig coffee pods if you are staying more than one night Tried to check out on the app but that wasn’t working so went to the front desk and the girl at front desk was busy on a FaceTime call with her friend and couldn’t be bothered to talk and said put the key in the jar Indifferent “service” by the hotel staff from beginning to the end

9. Courtyard by Marriott Tysons McLean (3-star hotel)

About this hotel

This straightforward hotel is a 7-minute walk from Tysons Corner Metro station and 4 miles from the Meadowlark Botanical Gardens.Bright, casual rooms offer free Wi-Fi, flat-screen TVs and coffeemakers; some have whirlpool tubs. Suites add separate living areas and microwaves. Room service is available.Amenities include a relaxed restaurant/bar and a lobby lounge, plus a business center, meeting space and a 24-hour gym.

Things You Need to Know

  • 18 min drive to the National Mall
  • Guests liked that this hotel is near shopping
  • Some guests disliked the air conditioning but others praised the beds
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests praised the service
  • Guests liked the relaxed restaurant
  • Guests mentioned “shopping malls” 18 times

Feedback From Real Customers

John Bisaha

For $270/night I was expecting a bit more You can book the Ritz across the street for around that price!The property was very clean and well maintained, but the decor felt quite dated No microwave and no free breakfast either

I’ve now stayed at all three Marriott properties in Tysons Corner The only one I will stay at again is the one on Rt 7 just off 495

Tom Marcin

A two-bit hotel with horrible air-conditioning Unhelpful front desk As soon as i walked in the hotel i became so horribly congested each night I couldn’t sleep

I should have left after first night Will never go back even though my office is across the street They don’t even offer a bottle of water to their guests who pay OVER $400+ on some nightsWhat a hot mess No amenities in the roomNot only will I not return to this Courtyard, i vow to never do any Marriott properties the rest of my lifeHilton, here i come

Robertq Quarture

I am a loyal Marriott Platinum member I am extremely disappointed in the new customer service, where you need to await your call for anything, to be answered by outsourced Customer Service The minimum wait is usually 10 minutes and they have no idea what they are talking about

They recite policy and have no flexibility My issue was a sudden death of a very close family member and Marriott would not refund a pre paid hotel night I will have no problem taking all my business and my company business elsewhere I have banned the use of any Marriott brand within our company It is a shame what Marriott has become!!

10. Courtyard by Marriott Silver Spring North/White Oak (3-star hotel)

About this hotel

This modern hotel is a 7-minute walk from the Maryland Army National Guard and a 3.8-mile drive from Martin Luther King Recreational Park.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Some rooms feature pull-out sofas, while suites add living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard, plus an American restaurant serving Starbucks coffee. Other amenities include an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 20 min drive to Rock Creek Park
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 12 times
  • Guests mentioned lobbies 16 times
  • Guests praised the fitness center

Feedback From Real Customers

Matt Atcheson

On our recent trip from Australia we stayed here for one night Unfortunately our room was very unclean Upon discovering pubic hairs in the bathroom floor and soap dispenser we were in shock

After driving 10+ hours and arriving late, we didn’t want to go elsewhere So we pulled back the sheets in both beds only to be further shocked by more hair We moved rooms but then further disappointed by no mention or apology for what we found Won’t be going Marriott ever again

Patrick Rost

I’m allergic to feathers, feather free room is listed in my profile when I checked in I asked at the front desk if the room was feather free? I was rudely told I “I saw it on your profile” I put my bags in the room and when I returned late that evening decided I better check the pillows When I did I discovered feather pillows

This seems to be a systemic problem at Marriott properties I have addressed it through their customer service, heard nothing At one hotel I had an allergic reaction causing me to take Benadryl to stop the reaction which left me tired for my only day in a national park an incident report was filled out and I was assured i would hear from a manager I didn’t and after a week I wrote a review then I finally heard from someone I also filled out an incident report and was told that I would hear from a manager before I checked out Nothing, it’s been a month Since then I always check before I use the pillows Problems happen it’s how you handle them that counts!!

11. EVEN Hotel Rockville – Washington DC Area, an IHG Hotel (3-star hotel)

About this hotel

This contemporary, wellness-based hotel in the Biotech Corridor is 12 miles north of Washington, DC and 13 miles north of the Walter E Washington Convention Center. The nearest Metro station is 0.2 miles away.The understated rooms come with 40-inch flat-screen TVs, free Wi-Fi, minifridges and in-room fitness equipment. Upgraded rooms feature whirlpool tubs.Amenities include a restaurant, a business center, a meeting room and a fitness center. Parking is offered for a fee.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • 16 min drive to Brookside Gardens
  • Some guests disliked the kitchenettes but others praised the beds
  • Guests liked that this hotel is near shopping
  • Guests mentioned “Exercise equipment” 64 times
  • Guests praised the fitness center, which has elliptical machines
  • Guests praised the spa
  • Guests liked the bar

Feedback From Real Customers

Madeline Muchmore

Great hotel, staff is very friendly and helpful Loved the gym and equipment in the room that encourages business travels to stick to their routine Room was clean and spacious food was good

Parking needs a little bit of work but not terrible Use the conference room space w/ coworkers and it was very accommodating Overall great experience as a business traveler Teresa was wonderful!

christina nino

I booked a night at this hotel this weekend after my boyfriend stayed there for over 2 weeks It is a pet friendly environment and the gym is fully equipped with new machinery The rooms are very spacious with many outlets and comfy bed

There was only a mini fridge and no microwave The staff overall was friendly, however, there were 2 incidents that we had with the staff that was very disappointing My boyfriend stayed in that room for over 2 weeks and they only cleaned the room once We had asked for the staff to provide us new sheets, towels, and washcloths and remove the old bedding and trash in the room I informed them that my dog would be gone the entire day to be groomed so they may clean the room Unfortunately, they do not clean the rooms while you are staying there because of Covid We had to change our own sheets and take the trash out and after asking on 4 different occasions for them to bring us all that we asked for, we finally received everything We had also asked for a late check out, which they approved The next day we had gone downstairs to reactivate the room keys and the staff told us we could not do late checkout We only had 45 minutes to checkout or we would have been charged another night Overall, we had decent experience, although, I personally will not come back to this hotel

Sara Smith

We booked a room in your hotel as always in advance from April 23-25, we indicated in advance that we need 2 queen beds We received confirmation of the reservation We were calm that everything was fine

But when we got to the reception desk, it turned out that we were not expected There was surprise on the faces of the custom service, and they said that they had been waiting for us only since April 26 and there was no room with two queen size beds in the hotel But wasn’t it possible to warn us about this when they confirmed our reservation? And how could we confuse our dates for booking a room We showed in the phone that we have a reservation from April 23-25 Of course, the custom service did everything to save the situation, and found a free room for us, but our mood did not improve from this The very fact that one of the reception staff mixed up our booking dates, did not warn us in advance that we needed two queen-size beds, and even when we checked into our room, the bathroom was poorly cleaned, the bath was poorly cleaned, there were traces of other guests inside the toilet We have stayed at your hotel twice And the second time was the last We will no longer be staying at your hotel Your service has become substandard And the price for the room is greatly overstated

12. Courtyard by Marriott Gaithersburg Washingtonian Center (3-star hotel)

About this hotel

This modern lakeside hotel off interstates 270 and 370 is a 1-mile drive from Green Park, and a 6.5-mile drive from the RedGate Golf Course.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add microwaves.Social spaces include a living room-style lobby and an American restaurant. Other amenities include an indoor pool and a business center, plus meeting space, a ballroom and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Seneca Creek State Park
  • Guests liked that this hotel is near shopping
  • Guests praised the service
  • Guests mentioned “movie theaters” 11 times
  • Guests mentioned “lakes” 33 times
  • Guests praised the views
  • Guests praised the nightlife

Feedback From Real Customers

Jung Hsuan Chen

As a marriott platinum member, I was treated no better than other customers or even worse Was there ona business trip and the room charges supposed to be charged to the company credit card instead of mine However, they charged everything to my card although the company already authorized for all the charges to be put on their card

When I reached out to them they were not helpful or responsible Customer specialist Juliana James did not respond to my email after several attempts Definitely did not expect this kind of service and this is very disappointing for a Marriott brand

J Taylor

Nice place, excellent location with lots to do – you can easily walk to Dave & Busters arcade, go see a movie, or visit the bookstore and Target Sheets and room smelled very clean!We left a whole bag of kid’s stuff that included an AC adapter to a Nintendo

super valuable to a 7 year old and really nobody elsethe amazing maid promptly returned everything to the front desk and we were able to retrieve a few hours later Thank you

Samantha Elizabeth

I’ve stayed at Courtyard by Marriott Gaithersburg a few times during the pandemic It is located in the heart of Washingtonian Rio and is a short walk to the movie theater, restaurants, and shops They have a small parking lot to the side of the hotel for guest registration and unloading

Additional parking is available in the retail parking garages The check-in and check-out process was smooth When I checked in, they told me about their weeknight happy hour from 5-10pm with discount on beer and wine and handed me a small flyer with guest information about their bistro, fitness center, housekeeping, and parking If theyoffered complimentary coffee and tea throughout the day and night to guests and two complimentary water bottles to their Elite rewards members, I’d give them 5 starsThe bistro located on the 2nd floor serves basic Starbucks drinks, breakfast, and dinner For breakfast, they have the following items: Two Egg Omelet, Eggs Your Way, Bistro Breakfast Sandwich, Balanced Breakfast Sandwich, Breakfast Burrito, and Classic Oatmeal For dinner, they may have the following items: Avocado Lemon Yogurt Dip, Caesar Salad, Margherita Flatbread, Loaded Tot – Chos, and Grilled Chicken & Bacon QuesadillaDuring my stay, I had breakfast at their bistro I had a Two Egg Omelet made with egg whites, gruyere, and caramelized onions It was served with crispy herb potatoes and ketchup and dressed with lemon EVOO It was deliciousMy room (including the bathroom) was clean, spacious, and great view of the Rio lakefront In terms of toiletries, they provided makeup wipe, facial bar, body wash, shampoo and conditioner I liked how the showers were hot The bed and sofa bed were super comfy My only complaint was the walls aren’t very insulated – you can hear conversations, opening and closing of doors, nature, and motor vehicles

13. Holiday Inn Express & Suites Germantown – Gaithersburg, an IHG Hotel (3-star hotel)

About this hotel

Off I-270, this unpretentious hotel is 5 miles from Black Hill Regional Park and 2 miles from BlackRock Center for the Arts.Featuring bright accent walls and carpeted floors, the laid-back rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus Keurigs, en suite bathrooms and microwaves.Complimentary perks include breakfast, local shuttle service and parking. Other amenities consist of a gym, an outdoor pool and a gift shop, as well as guest laundry facilities, and meeting and event space.

Things You Need to Know

  • Guests liked the clean rooms, which have TVs
  • Guests praised the beds and the kitchenettes
  • 6 min drive to the BlackRock Center for the Arts
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Vaughn Pitt

Been coming here since the pandemic started to visit my family The service has improved and the staff are just amazing! Rooms are a bit small and they need new paintings especially a Upgraded TV Can’t play my Apple movies through their old tv

Breakfast is always great My favorite supervisor Sena at the reception desk is one of the most professional, friendly person I’ve ever met You can’t miss her, she has beautiful island curls and a flower always on hair as a signature The lobby is always clean and well kept, the fitness center though small has a great selection

Lauren Bullard

Had to stay local for work, due to a recent snow/ice storm Very friendly and professional staff, especially for check in Room was very clean and perfectly put together

I’m the type of person who likes to look under the beds and in the cracks of things for bugs and I’m happy to report no bugs or signs of bugs whatsoever Room was super comfy and they had complementary breakfast in the morning Would be happy to stay there again if needed

Noelia Gonzales

Without realizing I booked a single bed room when it was 3 of us Without ANY hassle , cannot stress the ANY enough!!! The representative proceed to change our rooms , handed us keys and we were beyond gratefulI’ve been to other places where they weren’t so helpful and I’m very appreciative of their willingness to help and go the extra mile

Will be staying here again, it’s a great location, quiet and safe not to mention their pancake machine which fascinated my children Thank you for the awesome stay !

14. Hyatt Regency Bethesda (4-star hotel)

About this hotel

Set atop Bethesda metro station, this upscale hotel is 4 miles from the Washington National Cathedral and 8 miles from the White House.Refined rooms come with complimentary Wi-Fi, flat-screen TVs, iPod docks and coffeemakers. Allergen-free rooms are available. Suites add separate bedrooms.Dining options include an upmarket steakhouse, a casual grill and a cafe/bar. There’s also a gym and a 12-story lobby atrium, plus a business center and meeting space.

Things You Need to Know

  • 18 min drive to the Washington National Cathedral
  • Guests liked that this hotel is near restaurants and bars
  • Some guests disliked the kitchenettes but others liked the beds
  • Guests liked the friendly, professional service
  • Guests mentioned “Ballroom” 11 times
  • Guests liked the fitness center
  • The hotel has a boutique store
  • Guests praised the bar

Feedback From Real Customers

The Maldonado’s

Great location and amenities Morton’s is one of my favorites, and they are located in many nice hotels like this one Make sure you visit on the evening

Our tour had breakfast arrangements, missed the eggs on the last two mornings of the trip To their credit, staff was kind, attentive and accommodating Starbucks in the house too (for those Cafe lovers like us) Safe “business” area, and parking is just around the corner Modern feel with plenty to do around the hotel

Eva S

It’s a good business hotel, quiet standard, could be any brand really Pros and cons below:PROS:Large spacious room with nice expansive views onto the main street, gets good light during the day Comfy bed

There’s a desk to work at if need be Nice staff at the hotel, very accommodating and caring Very clean, good observation of covid rules etc Food served during the event was good too, tasty, good temperature- I recommend the current kitchen staff can certainly cater for breakfast tooAreas to IMPROVE:No breakfast, no pool/spa; the air in the hotel was so dry most event delegates were complaining about difficulty to sleep at night, myself included – I strongly recommend to get lots and lots of green plants, maybe install some air humidifiers for the winter months The shower head was full of limescale – need to check those details and replace Maybe add a picture(s) in the room, some softer interior details – interior now looks so sterile, plain

Mitch Grussing

We visited DC for leisure, and we felt that this hotel was the perfect balance of convenience, comfort, and value Driving in from out of town, it was easy to get to this hotel by car, and the Metro stop made it easy to get to all the big sights around the capital Our rooms were clean and nice, and the bed was comfortable

Yes, you have to pay for breakfast here, but there are tons of options nearby, including several in the lobby I was perfectly happy with Starbucks and Dunkin; my husband and his parents sought fancier eats in the morning The only bummer was that there’s no pool and hot tub But still I’d give the place a full five stars because we were truly satisfied with this hotel

15. Homewood Suites by Hilton Rockville-Gaithersburg (3-star hotel)

About this hotel

This contemporary extended-stay hotel 0.8 miles off Interstate 270 is 0.9 miles from the Johns Hopkins University Montgomery County Campus and 2.8 miles from the Shady Grove Metro station.Polished rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs. Fireplaces are available.A free hot breakfast is provided daily, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and coin laundry. Guests can use a fitness center and indoor pool, plus a game room & free shuttle.

Things You Need to Know

  • Guests liked the large, clean rooms and praised the kitchenettes
  • 12 min drive to Seneca Creek State Park
  • Guests liked the friendly service
  • Guests mentioned lobbies 14 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Nature Duran-Smith

We really enjoyed our stay here! The location was GREAT We also appreciated the free parking Every one of the front desk staff was very very nice

I was pleasantly surprised at our room Much bigger than what I was anticipating! The beds were super comfy and I loved the channels on the TV My room also had a full-sized fridge, a 2 burner stove, and a dishwasher! There was an AC unit that kept the room cold, but I turned it off and used the ceiling fan instead, which was perfect! The shower door wasn’t sliding properly, but the shower was nice anyways We took advantage of the complimentary breakfast which satisfied our breakfast hunger We also took advantage of the pool! It wasn’t crowded at all and enjoyed the jacuzzi The only problem we encountered about 3 times was that our key would stop working suddenly Being on the 6th floor, it was a little annoying to keep having to take the elevator down to get a new key Other than that, my stay was comfortable and amazing and would recommend this hotel to anyone!

Kyle M Brown

Worst stay I’ve ever had at a Homewood Suites Room 362 Arrived around 630pm

1 Arrived with dinner Digital key failed to work even though the app said it was ready The room door was broken and ajar when we arrived So we walked into the room without the need for a key I have never seen this at any hotel I have no idea how can a room be cleaned and inspected and someone misses that the door won’t close This is a huge security issue and calls into question whether rooms are being inspected2 Reported to the front desk and a maintenance man came to the room and after multiple trips resolved the issue by replacing the door plate that holds the door shut3 We could not see any trash cans in the suite After looking in the kitchen cabinet under the sink we found two We placed one in the bathroom and kept the other in the kitchen4 There were no bag inserts for the ice bucket After contacting the front desk we were told housekeeping would bring them by, but they never showed up4b Didn’t matter much because there was no ice machine on our floor See attached When we reported this to the front desk they acted as if this was new information and proceeded to give me directions to the ice machine5 The kitchen faucet was so loose that the entire thing lifted from the granite surface when turning it on6 The bedroom ac unit rattled very loud as if the unit was coming out of the wall We had to switch on the fan instead which was not optimal7 The hot water at the bathroom sink took a while to warm up The sink is likely clogged as it took several minutes for the water to drain8 The closet doors were open, broken, and could not be closedAs a long-time Hilton customer, I was willing to work this out because things happen, so the following morning around 5am, I requested a full or partial refund with the front desk and was told, only a Manger could honor such a request and they won’t be in until 9amI asked to be called, and was not, so around 910am I returned to the front desk and explained the room’s issues to a yet another person, she disappeared to a back office for a few minutes then returned and told me the manager doesn’t come in on Saturdays So the run-around was in playAt this point, I had interacted with 3 different employees and gotten very little serviceBy far, my biggest issue is that management refused to engage and resolve the issue This is the second time that I have stayed at a Hilton property where management leveraged its staff to avoid doing what a manager should do since the employees were not empowered toAnd so, I am left to tell others about the experienceI would not stay at this location again I would not recommend this location

A Med

My wheelchair bound son and I booked a room through our insurance for a ten day visit because our apt flooded In the fifteen minutes it took from the trip being booked and us arriving…They gave away our room for the night but tried to offer us a room the following day They said they could “try” to clean another room but that room didn’t have running water

I learned that our room was given away because as I was waiting in the lobby to check in, the hotel rep was on the phone with our insurance telling her that she gave away the room for the night despite it being available at the time of booking because someone else walked in needing a room before usBasically if you are homeless and need an insurance paid stay, these people won’t care and will give away your fully paid roomETA: the company responded but no mention of a bathroom was in my original complaint because we never stayed here… good ole auto response I guess

16. Courtyard by Marriott Rockville (3-star hotel)

About this hotel

This modern hotel off Interstate 240 is a 12-minute walk from Johns Hopkins University’s Montgomery County Campus, and a 1.1-mile drive from shopping and dining at the Washingtonian Center.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add separate living areas with pull-out sofas.Social spaces include a living room-style lobby, an outdoor courtyard, an American restaurant and a Starbucks coffee shop. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to Seneca Creek State Park
  • Some guests disliked the bathrooms
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 13 times
  • Guests praised the bar

Feedback From Real Customers

Gerard Cudzil

the inside was redone recently and is very nice The outside is a bit of a deterrent If I was driving by I would not go in

But once in the door the lobby, room, and amenities are really nice The service at the Coffee Bar was perfect The woman that served us was Awesome and not to mention we left at 11pm and returned at 8am and she was back!!!! What dedication

Brian L

I feel for the most part that Courtyard in itself just kind of rides off the Marriott name and this one is no exceptionPRO’s – The hotel main floor is very clean, has ample lounge spots and overall very inviting The inside fireplace is very nice and welcoming

The little store off from the front desk is super convenient (also ridiculously expensive) The rooms have been updated(ish) with comfortable beds, new sofas, carpet yet out of place looking furniture with an early 90s persona Room service was great and they replenish with more than enough towelsCONS – The Bistro in the morning is the worst Bistro of all the Marriotts I’ve been to in the last ten years and I’ve been to ALOT The Bistro “opens” at 6:30a through the week and my rewards include free breakfast everyday Would’ve been awesome if someone was actually there at 6:30 and ready to serve Nope 6:40? Nope! Half the time closer to 7am and the poor guy from the front desk has to come over there and do the Bistro employees job BECAUSE THEY DONT SHOW UP ON TIME, CONSISTENTLY!! The food is also way overpriced for what you get, I mean…over $4 for a small bottle of water? Is this hotel THAT broke? Front desk guy needs a raise as he was doing everyone’s job most mornings, by himself The floor hallways are very long and creepy as in new carpet yet odd looking wood doors out of the 80s The keyless cards don’t work half of the time The toilet takes five flushes just to get a piece of toilet paper to actually go down Water pressure is horrible and takes ten minutes to try and get all the soap off you in the shower Undersized room TVs and only two USB ports in the whole room and those two are on top of the alarm clock The outside of the hotel is cringe and unwelcoming The grounds need major focus and look overall unkempt Killed multiple spiders in the room throughout my stay The pillows are way to flat and unsupportive Took all five of them together just to make one good one that kept my neck straight One washer and one dryer for the entire hotel that look like the first whirlpools ever invented and did not wash nor dry good at all Stairwell carpets are stained and you aren’t sure if you’re climbing stairs in a state prison or a hospitalOverall, the lobby felt more like a Marriott while everything else felt like a nice Motel 6 If you’re passing through for the night and traveling alone than this will suffice but don’t expect much because the hotel just doesn’t offer much and the staff is just kinda “there” I will most definitely not be staying with this hotel again and will not book it for any of my employees going forward

17. Comfort Inn Shady Grove – Gaithersburg – Rockville (2-star hotel)

About this hotel

Less than a mile from Shady Grove metro station, this unpretentious hotel off I-370 is also 10 miles from Maryland SoccerPlex and the National Institutes of Health.The relaxed rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Some rooms have pull-out sofas.Complimentary amenities consist of hot breakfast, regular evening socials, a shuttle service to the metro station and large-vehicle parking. Other amenities include a seasonal outdoor pool, an exercise room and a picnic area. There’s also a business center, as well as meeting space and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 8 min drive to Lake Needwood
  • Guests praised the friendly service
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Naldo VTEC

This was very pleasant place to stay The breakfast spread was extremely impressive The staff was very nice and my favorite part was that the rooms were definitely clean

The bad thing is vending machines take quarters only along with laundry Reception desk has quarters Elevator smelled like smoke but truthfully none of those mattered to me because our room was SPOTLESS Sheets were clean and comforter were comfy Pillows too

Ben Maddox

Platinum Tier customer service encompassing a very enjoyable experience The employees here are friendly, courteous, and professional! Breakfast is phenomenal! Beautiful park on site is wonderfully filled with fresh air, green grass, and a lovely pavilion for an outdoor meditation spot! I also highly recommend walking over to Minerva for some of the best comfort food I’ve had in years, take your card from the front desk and you will have 10% off your meal! I am very pleased with my visit and am looking forward very much to my return stay shortly!

Terry Guers

Stayed one Saturday night The price was $70 less expensive than a similar type national brand hotel nearby The room was fine and the AC was adjustable and responsive which was important since the outside temp was 92

The morning breakfast provided a nice selection and the breakfast room was good sized Free parking Only negative was an additional, small charge not listed in the reservation because the room had a safe To enter the highway when leaving the hotel, you must turn right There is a gas station conveniently located right beside the hotel

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