hotel with jacuzzi in room Rocky River, OH

1. Sonesta ES Suites Cleveland Airport (3-star hotel)

About this hotel

Off I-71, this straightforward all-suite hotel is 4 miles from both I-X Center convention venue and Cleveland Hopkins International Airport.Functional quarters range from studios to 2-bedroom suites, and all come with pull-out sofas, kitchens and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Some have fireplaces.A hot breakfast buffet, an airport shuttle and parking are complimentary, as are alcoholic drinks on some weeknights. Amenities include a seasonal outdoor pool, a hot tub, a tennis/basketball court and an exercise room, plus a business center and a convenience store.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests mentioned the bathrooms are unclean
  • 11 min drive to Mill Stream Run Reservation
  • Guests liked the friendly service
  • Guests mentioned “a fireplace” 19 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mustafa Kilcak

We enjoyed staying here The suite room was clean and good for kids The bathroom could be cleaner

One of the reason that we have chosen this hotel is the free breakfast We understand due to the Covid, they prepare to go box However, when you don’t eat ham because of religious reason, you should respect it and find a solution for it The first day they gave us cheese and egg sandwiches They were very kind However, the last day the front desk girl says they give whatever in the bag which could be ham or cheese It was not kind and it is not what it is supposed to be if you offer free breakfast or you could give what people ask when you are willing to spare time to get egg and cheese sandwiches Big thanks to the front desk guy to quite her and went to the kitchen and grab what we were asking It is sad to feel for us and for our kids in this way if you cannot eat something else other than egg and cheese sandwiches due to the religious reasons I don’t want my kids to feel bad because of their choice of religions Overall it was good

Christina Jordan

Pet friendly rooms are disgusting I was traveling with my cats so was given a pet friendly room Upon entry the entire place smelled of animal urine

You could see stains on the floor as well where pets have used the carpet as their toilet The area most saturated with animal urine was in front of the bathroom which my cat ended up rolling in I had to bathe him afterwards he smelled so awful of urine from head to toe Even just walking on the carpet barefooted, my feet felt really gross Aside from that nastiness, the beds did not have any fitted sheets however they were comfortable The TV worked great, the shower/hot water worked great, and the amenities were nice The AC worked very well The front desk staff were very friendly as well I was just really disappointed in the cleanliness of the pet friendly rooms We pay an extra deposit for cleaning, you would think the rooms would’ve been in better condition They honestly need to rip up all of the carpets from those rooms to avoid animals having accidents on their floors and retaining all of the smells I’m only giving two stars because the room cleanliness really threw me off It just felt gross knowing that I had to put my things in that room, potentially coming out smelling like animal urine I am very grateful to the friendly staff upfront, but these rooms need more attention

Melissa R. Kosovich

I stayed by myself the night before my wedding, and my husband stayed with me that night Everyone congratulated us without us mentioning we’d just gotten married I think it was because I had mentioned it when I originally booked the room almost a year before

Everyone was super friendly, and kind I accidentally left my Fitbit in the room, and the process to reclaim it was very smooth Setting up a block of rooms for our guests was pretty easy too Would stay here again

2. Sonesta Simply Suites Cleveland North Olmsted (2-star hotel)

About this hotel

Off Interstate 480, this informal all-suite hotel is 4 miles from Cleveland Hopkins International Airport, and 5 miles from both Swings-n-Things Family Fun Park and the International Exposition Center.Casual studios offer kitchens, flat-screen TVs, free Wi-Fi and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and access to a nearby golf course are included. There’s also an exercise room, a business center and a coin-operated laundry facility, plus a picnic area.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Guests mentioned the bathrooms are clean
  • 4 min drive to Rocky River Reservation
  • 8 min drive to Cleveland Hopkins
  • Guests praised the professional, friendly service
  • Guests mentioned “dogs” 12 times
  • The fitness center has free weights and treadmills

Feedback From Real Customers

Christina Ward

I became a Covid ICU Travel Nurse at the beginning of the pandemic I gave up my home I left my children & granddaughters

I have worked in multiple states, And, I have lived in hotels for the past 2 1/2 years I have been here for 11 months I will be here another 7 months Finally, I have a place to stay where I don’t feel desperately homesick This hotel… and this amazing staff have repeatedly gone above and beyond to make me feel as “at home” as possible Sure, things aren’t always perfect (I do NOT miss being responsible for my own home maintenance) While routine maintenance is clearly a top priority, things break, things need repaired Here, things get done quickly They get done correctly The property is extremely clean and well maintained The free laundry & workout equipment are clean & well maintained The convenience store is clean & well stocked (although the company recently switched to Pepsi products) The staff is AMAZING! My dogs love it here The people who stay here are respectful, and clean Everything is convenient (restaurants/shopping/freeway/airport) I have never felt disrespected here I have never felt unsafe here For the unplanned direction my 25+ year nursing career took, I would not be able to continue to do the work I do if it weren’t for this hotel, and the incredible people who have been such a blessing in my life!

Kyle F. Genson

100$ deposit that they hold that has to be on credit card or debit, can’t be cash Sort of a hassle but not bad Rooms weren’t the best , and had a weird pickle smell but had a rather large desk and laz e boy recliner

Nice size rooms Didn’t like the window to our room being facing the road Overall it I’ve been better places for the price Right down the street , the la Quinta or extended stay is just as good if not , a lot, better for the same price or cheaper

3. Emerald Necklace Tearoom and Inn (3-star hotel)

About this hotel

Set in a 150-year-old former general store, this Victorian-style B&B is 1 mile from the Big Met Golf course and 4.8 miles from the Rocky River Reservation.The 3 suites have Victorian beds, period decoration and pull-out sofas. All have soaking tubs and 2 have decks overlooking the park.Breakfast is available, and a vintage tearoom offers tea tasting and afternoon tea. There’s also a garden.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 10 min drive to Rocky River Reservation
  • 11 min drive to Cleveland Hopkins
  • Guests praised the service
  • Guests liked “tea houses”, mentioned 21 times in reviews
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Becky Lawrence

Wonderful and relaxing All the little details of the decor was exquisite I had appointment at Cleveland Clinic which was only a block away so we sign in before the appointment and had dinner and enjoyed our evening

Anna had our breakfast ready with fruit and roll and then fixed our breakfast to order We will definitely recommend to others or if I need to go back again This will be our go to place

Amber Hussain

We had such a great experience staying at the Emerald Necklace Inn We stayed a couple of nights to explore Cleveland before our trip to Cedar Point and it did not disappoint This place felt so cozy and warm and the owners are a lovely mother daughter duo from the Ukraine who are as sweet as can be

We enjoyed a homemade breakfast each morning in the adorable tea room and all the small details made it feel so homey I would recommend this to anyone looking for a place to stay in the Cleveland area!

Timothy Kleinman

I can’t say enough about Emerald Necklace The food is absolutely delicious The room is so nice, comfortable and cozy

There is even a garden/yard area to sit in downstairs My friend and I made a pot of one of the many assortments of tea available to guests and had it around midnight in the garden after a nice evening of dinner and drinks downtown Cleveland The inn keeper Anna and her staff work very hard to ensure your stay is fantastic I want to come bsck to Cleveland just to just to stay here and eat here Highly recommended bed and breakfast! If you’re a fan of afternoon tea with sandwiches, scones and dessert, look no further! Just great!

4. TownePlace Suites by Marriott Cleveland Westlake (2-star hotel)

About this hotel

Off Interstate 90, this informal all-suite hotel is a mile from the shores of Lake Erie, 15 miles from Cleveland Metroparks Zoo, and 17 miles from The Rock and Roll Hall of Fame and Museum.Warmly decorated studios offer pull-out sofas and kitchens, plus Wi-Fi (fee), flat-screen TVs, and desks with ergonomic chairs. The 1- and 2-bedroom suites add separate living rooms.Parking and continental breakfast are free. There’s also a seasonal outdoor pool, an exercise room and a barbecue/picnic area, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 13 min drive to Mahall’s
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Guess Who

This is the dirtiest hotel I’ve ever stayed in The bathroom floor was sticky, the bath tub was slimey, the shower curtain had stains, and there was mold in the toilet The carpet felt like it had never been cleaned and had many stains

The pillows were flat and one of them didn’t even have a pillowcase I felt more dirty after bathing here than I did before I stepped into that disgusting shower The breakfast is also gross The oatmeal was basically cold soup The waffles were stale and cold Marriott should be embarrassed to put their name on this dump I have literally stayed in much nicer hostels The cleaners should all be fired and the health dept should be called

Mercedes Smith

I should have stayed at the courtyard across the street The staff was friendly but the rooms are run down and nasty I had broken glass, window came completely out, bed smells like grease(cooking oil), and the couches needs to be replaced

They look as though they have been here since the hotel was built I had to switch rooms because the heater stopped working and there wasn’t any hot water The heater eventually started working but I can’t take back the scream shower I had to take in 27 degree weather 😩 I will probably never stay at another town place suites ever again By the way, the staff is great 👍

Stephanie Winkler

Just read all the other reviews Very true I didn’t have a window fall out, but ac has been on 65 and room still above 70

Everything is old and stained The amount of doors you have to walk through to get to the elevator! Beds are hard as a rock Appliances barely work Gym has only two 40 pound dumbbells Treadmill works but very basic and oldOhhh and did I mention the train track right outside my window?

5. Hyatt Regency Cleveland At The Arcade (4-star hotel)

About this hotel

Set inside the historic Victorian-era Arcade shopping center, this elegant hotel is a 9-minute walk from Quicken Loans Arena and 0.7 miles from the Rock and Roll Hall of Fame and Museum.Airy rooms (some overlooking the Arcade) feature contemporary decor, vaulted ceilings and flat-screen TVs, as well as WiFi access and laptop-size safes. En suite bathrooms have granite tubs. Suites add separate living areas and floor-to-ceiling windows.Dining options include a refined restaurant, a cocktail lounge offering light fare, and a coffee bar. There’s also a 24-hour fitness facility, full-service spa, business center and event space.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Cleveland Arcade and Public Square, Cleveland
  • Guests praised the professional service
  • Guests praised the architecture
  • Guests liked the breakfast
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers

Julie Arick

The rooms are very nicely laid out with up to date furniture The king room we stayed in had a large TV mounted on the wall, a safe in the closet and a mini fridge hidden in the dresser under the TV The staff here is very helpful, courteous, respectful and professional

Just wish the windows in the room were cleaner considering we chose the room with a city view Other than that, the room rate was great and they offer a Veteran discount Would definitely stay again (Pics of city taken from room windows)

Robby Schafer

Had a wonderful overnight stay here Went to a concert at the House of Blues Cleveland This hotel is perfect location for anything at House of Blues you literally just have to walk across the street

From check in to checkout I was impressed with the staff All very friendly The breakfast restaurant is a bit pricey but as expected It is good food Pizza 216 was an awesome spot to eat and drink at before the show Highly recommend this property when in Cleveland Valet parking only 39 pr night and unlimited in and out access

Amy Lammers

Iris, the hotel concierge, is amazing! Not only is she warm and welcoming, but she is very accommodating We were in for the Cleveland Marathon and she was able to facilitate an early check in and late check out time for us It provided us the much needed rest before the race and a nice relaxing shower after where we didn’t have to feel rushed to check out

Iris you deserve a gold star! Oh and the rooms were updated with very comfortable beds The hotel was quiet and beautiful!

6. Courtyard by Marriott Cleveland Westlake (3-star hotel)

About this hotel

This modern hotel is a 1.4-mile drive from the shores of Lake Erie and a 12.5-mile drive from Cleveland’s Warehouse District.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas with sofabeds and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a 24/7 business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site free parking.

Things You Need to Know

  • 7 min drive to Lake Erie Nature & Science Center
  • 17 min drive to Cleveland Hopkins
  • Guests mentioned the rooms are unclean
  • Guests praised the service
  • Guests mentioned lobbies 15 times
  • Guests mentioned balconies 10 times
  • Some guests complained about the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Krystle Rose

Great location and ease of access back to the freeway if needed Clean hotel Small gym, but was able to get a workout in

Had great business area, and nice rooms Mine had a balcony so that was a double win Highly recommended if you’re on the west side of Cleveland I will also point out my room was by the ice machine and elevators and I didn’t hear a thing

Peter Negron

This location is very convenient for me however this particular hotel is in serious need of a great cleaning The carpets in the rooms are a NO GO and the showers are not scrubbed properly I found the folks there to be pleasant but the state of the rooms was not very good

The shower soap fixture fell off the wall during the evening which after inspection had been repaired multiple times due to the amount of caulk used as an adhesive

Craig Evans

Room was clean and comfortableGym had a couple of treadmills, an elliptical, bench, and various weightBreakfast was overpriced and previously frozen

I think it was $7 for a 4 oz, pre packed fruit cup and one of the smallest breakfast sandwich’s I have ever orderedFriendly staff Plenty of parking, easy off/on I90 A number of restaurants serving lunch and dinner next to hotel

7. Home2 Suites by Hilton Middleburg Heights Cleveland (3-star hotel)

About this hotel

Off a road lined with restaurants and shops, this contemporary, colorful all-suite hotel is 4 miles from both Cleveland Hopkins International Airport and the International Exposition Center.The warmly decorated studios feature pull-out couches, as well as kitchens, free Wi-Fi, and flat-screen TVs. The 1-bedroom suites add separate living and dining areas. Kids stay at no charge with an adult.Complimentary hot breakfast is served in a casual dining room. Other amenities include an indoor heated pool, an outdoor grill area, and a combined fitness and laundry facility. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to Mill Stream Run Reservation
  • 13 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 18 times
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

Shoppin Sher

If you’ve been to a Home two suites before, it’s just like the other one but a little bit nicer than some The amenities are new and it smells good and cleanThe front desk staff were all friendlier than average and I thought everybody was nice that I interacted with

The breakfasts are decent They’re the same as at the other Home2 suitesI don’t like the bedding at Home2 suites I’m used to the Hyatt down comforters and my own down comforter at homeI was pretty disappointed that I specifically booked a hotel using an indoor poor pool filter and their pool was completely shut down How difficult is it to change the filter when you close your pool down? It can’t be that hardI was also pretty disappointed that I was locked out of my room when I went back to get my luggage after taking my dogs out It was right at 12 All the other hotels and have a check out at a certain time give you a window There’s been a lot of times when I’ve gone back from my second load 10 minutes after the checkout time and I’ve never been locked out right on the minute I was supposed to be checked out before That’s not a very good way to make people feel welcomed and appreciated

marcus6lj

Cleanliness of this hotel is going down quickly After staying here for the last three years at different times The last few stays between have revealed a carelessness in cleaning the bathrooms, changing sheets, dusting and the shower doors, forget about it

We initially booked one night needed another night But decided to choose another hotel To add insult to injury excuses seem to be the order of the day From the color of the cleaning solution to oh that dirt is only on the side of the shower Will look to corporate for solutions because addressing on site management is a moot point Disappointed Diamond member

Troy Bornhorst

Dog pee and noise! But will be backWe stayed just one night, Saturday Had two rooms… One of them reeked of dog/cat urine

The other smelled fresh The room itself was otherwise clean, breakfast was great… The staff was overall decent The person checking me in Saturday afternoon was a bit short/rude, but the person (Heather) on Sunday morning was great The floor was crazy loud Saturday night with partying families, but that’s not really the hotel’s fault Sunday morning the same crew was ridiculously loud/messy at breakfast They trashed the whole scene, left a mess, and dodged The staff handled it really well I’d stay again, just didn’t personally get sleep or have a great night or morning Not the hotel’s fault per se

8. Holiday Inn Express & Suites Cleveland West – Westlake, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 90, this informal hotel is 10 miles from NASA’s Glenn Research Center, 13.7 miles from Cleveland Hopkins International Airport and 16.6 miles from the Rock & Roll Hall of Fame.The colorful rooms come with free Wi-Fi and flat-screen TVs, in addition to minifridges, microwaves and coffeemakers. Some have pull-out sofas, while suites add kitchenettes and living areas. Kids age 19 and under stay without charge with an adult.Complimentary perks include parking and a hot breakfast buffet. Additional amenities include a gym, coin-operated laundry facilities and a snack shop, as well as an indoor pool with a slide and fountains.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 6 min drive to Lake Erie Nature & Science Center
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Trevor Mk

Incredible hotel I have stayed at many IHG properties, and this hotel ranks amongst the best All of the hotel employees were amongst the friendliest and most helpful hotel staff I’ve had the pleasure of working with

The rooms were clean, quiet, and quite comfortable Breakfast was hot and plenty of options, and even the breakfast attendant went out of her way to make sure we had a pleasurable stayOnly negative we had was the room was not equipped with bedding for the sofa bed, or had enough towel Easily alleviated with a visit to the front desk, who was extremely apologeticWould definitely stay here again, and highly recommend

Sarah Herrier

The room was clean and cozy The front desk was very kind The pool was pretty cool with different colored lights and a hot tub that overflowed into the pool

There was also a little kiddo area in the pool with a mushroom or something that would sprinkle water down The pool seemed a bit under chlorinated Overall a very nice stay and was close to Dave and Busters which was the whole reason we stayed at a hotel The breakfast hours were a bit longer which was nice but there were so many people the selection was small We went down at 8:30 I would definitely stay again though

Rosie G

Let me start off by saying our 1st room was not cleaned properly in a few areas so we had to switch rooms within 10 mins of arriving The second room was much better The pool area is amazing

hot tub is big enough for about 8-10 people and you can still 3 ft social distance Regular pool is in an L shape ranging from 3 ft to 45 ft They also have a kiddie pool area with a whirlpool and water sprouts and a slide Therefore the pool area is great for every age Breakfast had a good variety of prepared and grab and go options We would stay again

9. Holiday Inn Express Cleveland Airport – Brook Park, an IHG Hotel (2-star hotel)

About this hotel

This straightforward hotel is 2 blocks off I-71 and 2 miles from Cleveland Hopkins International Airport and a Rapid Station with trains to downtown (25 minutes). The International Exposition Center is 2.7 miles away, and it’s 13 miles to the Rock and Roll Hall of Fame and pro sports stadiums.The modern rooms have minifridges, microwaves, work desks, flat-screen TVs and free WiFi; kids 19 and under stay free with an adult.A free hot breakfast buffet is served daily. There’s an indoor pool, exercise room, business center and washer/dryers. There’s also free parking and a complimentary shuttle to the airport.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 9 min drive to the Memphis Kiddie Park
  • 11 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Erin B

Terrible!!! I called several days before my stay and I was lied to about the price of my hotel room for two nights I don’t appreciate being lied to I wish I could have written my experience much better but definitely wasn’t worth the money

I should have just stayed across the street at the Best WesternCarpets are nasty throughout the hallways of the hotel, super stained upThe nozzle on my shower gel was broken off so I could not pump it out during the shower There was a long black hair in the sink and my child and I have blonde hair so it wasn’t us!Getting another towel was kind of a big deal since my son wasn’t aware that there was a towel mat and instead he used one of the towels to step out of the shower I had to explain everything in full detail just to get another towel for my room which was kind of pathetic!Breakfast was okay, would love to see more gluten-free optionsI was also told I could use the shuttle service to get to the airport I am not familiar with Cleveland and not have them in over 20 years The older gentleman at the front desk was rude and told me he would have to charge me for parking since my car was at the hotelToilet kept running the entire night and was not working the first night of our stay Kept hearing the thing run constantly all night Could not sleep My son and I did not want to move our belongings after we’ve been settled in for several hours Problem should be fixed, put the person from the front desk had to come and fix it for us Which I was grateful for what he did but it didn’t technically fix the problem

Emily Decker

Incredibly disappointed with our stay at Holiday Inn Cleveland Airport Sandra at the front desk was rude and unprofessional While taking my kids to swim at the pool, I was unable to get into the pool using our room key

I’ve never been to a hotel when you are unable to access the pool with simply your room key You must have a front desk attendant let you in every time When I went to the front desk to get access to the pool, Sandra asked for my room number and I gave it to her She told me, “that room is a king room and you can’t have 4 people!!” She very rudely accused me of being dishonest in front of my children (our room had two queen beds) I clarified with my husband what our room number was, and it was what I originally thought She again accused me of sneaking too many people into a king room She finally looked up the room, and realized that she was mistaken- and that my room was, in fact, a two queen room Upon checking out, we had the opportunity to meet the manager, Raj, and we can see where the toxic culture comes from He was unkind and unprofessional and I am appalled that he chooses to work in the hospitality industry Do yourself a favor, and stay at any other hotel in the area who will be grateful for your business

Deborah Kane

DO NOT BOOK this hotel

you will be charged the full price of your stay if you try and modify your reservation less than 1 week in advance Not 24 hours, not 48 hours, but a full week is required to change or modify your reservation I tried to move my reservation from a Tues night to a Sunday night 5 days out and they won’t allow it without charging a full night’s stay My son has tested positive for COVID and we cannot visit him now, so we are flying back to Boston early The General manager will not return my phone call HORRIBLE customer service!!!

10. Residence Inn by Marriott Cleveland Avon at The Emerald Event Center (3-star hotel)

About this hotel

Off Interstate 90, this laid-back all-suite hotel is 4 miles from Lake Erie Nature and Science Center, and 5 miles from Huntington Beach.Simple, colorful suites offer free Wi-Fi, flat-screens and desks, plus kitchens, dining tables and sofabeds. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also a casual lobby bar and a terrace with a fire pit, as well as an indoor pool, a hot tub, a gym and a sport court. Other amenities include a business center and a coin-operated laundry, plus meeting and event space. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 9 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests liked the lobby, mentioned 23 times in reviews

Feedback From Real Customers

Michelle B

This is probably one of the nicer hotels we’ve stayed at The bed was was really comfortable, and we didn’t hear any hallway or neighboring noise The option of the bar, basketball area, and lounge areas were all nice

Breakfast was great, several options you don’t find at most other hotels (almond milk, turkey sausage) The front desk staff was also friendly Would definitely stay here again!

Rebecca Bowers

Staff was indifferent Never got a friendly smile in 3days from anyone The toilet flange had to be replaced after each flush

Ice maker never worked Towels for the pool are kept at the front desk so you have to drip across the lobby if you are not aware of this The outdoor courtyard is cozy Will not stay here again The rooms were clean enough, but not the best

Nn Kk

The room is spacious but little things like not working bedside lamps, sofa bed full of crumbs and chips and broken sofa mattress, fridge obviously needed some wipe down so is greasy stove top, the pool had dirt on the bottom, jacuzzi barely warm We are members with Marriott but this is the first time we came across this kind of hotel By the way, I did reported it to the front desk and she says she’d refund us, but didn’t follow through

11. Tru by Hilton Cleveland Midtown (2-star hotel)

About this hotel

In a tree-lined area along US-20, this modern hotel is 2 miles from the Cleveland Museum of Art, the Cleveland Museum of Natural History and the Cleveland Botanical Garden.Streamlined rooms with colorful accents feature free Wi-Fi and flat-screen TVs, as well as desks and minifridges.Complimentary perks include breakfast, parking, and all-day hot beverages. There’s also a gym, a convenience store and a game room. Coin-operated laundry facilities are available.

Things You Need to Know

  • 4 min drive to the Children’s Museum of Cleveland
  • Guests praised the friendly, professional service
  • Guests praised the TVs but some disliked the kitchenettes
  • Guests mentioned “hair conditioners” 13 times
  • Guests mentioned lobbies 23 times
  • Guests liked the architecture
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Gracie DeLollis

The room was small but fine, decor was definitely not to our taste not that it matters Though it was bothersome that not a single light fixture/lamp matched Anyway

The bed was comfortable and the room was clean, large bathroom and lovely shower Staff was friendly and helpful We appreciated that coffee/hot water was available in the lobby at all hours The reason for 3 stars is that the hotel plays music at an extremely high volume in the lobby 24/7 Honestly I don’t know how the desk staff can take it We had to leave very early in the morning to get our son to the Cleveland Clinic for surgery, and it was such an unpleasant way to start the day Music would be fine, but at a much lower volume, especially in the wee hours of the morning All in all a pleasant enough experience, but if I had to do it again I’d pay a little more to stay in a double tree

Tommy J.

Very good hotel Overall, very happy and we would stay againA little more thorough cleaning could be done in the rooms but nothing that was so bad we couldn’t deal with it

Mentioned in survey and I’m sure it will be addressedVery convenient to Cleveland Clinic, friendly housekeepers and desk staff Very quiet and comfortable rooms with good space Nice bright bathrooms and nice waste free toiletries like soap, body wash, shampoo, etc — (in squeeze mounted containers)We will definitely stay here again and are happy to have found this for our often visits to Cleveland Clinic – good value

Andy Shivler

I thought with the “Hilton” name and upscale price the hotel would be very clean, it was not There were food crumbs and stuff on the beds and the floor next to them Hairs in the shower which was pretty gross tbh

That being said, it was a decent room with comfortable beds The continental breakfast was pretty decent in the morning with standard self serve fare We took long showers and never ran out of hot water The staff was polite and helpful

12. Hilton Garden Inn Cleveland Airport (3-star hotel)

About this hotel

Set 2 miles from Cleveland Hopkins International Airport, this casual hotel is 3 miles from the NASA Glenn Research Center and 10 miles from Downtown.The relaxed rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges, desks and free Wi-Fi.There’s a complimentary airport/area shuttle. A cooked-to-order breakfast is available (fee). There’s an on-site restaurant, as well as a fashionable bar and a 24/7 convenience mart. Other amenities include a fitness center, an indoor pool and a hot tub, plus flexible meeting room space and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the beds
  • 5 min drive to Glenn Research Center
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 23 times
  • Guests praised the breakfast
  • Guests praised the indoor pool
  • Guests liked the fashionable bar

Feedback From Real Customers

Amy Scalise

What a great experience at this hotel! The front desk staff was awesome with such a large group, they were so efficient checking us in! All staff were so friendly and helpful! The rooms were clean and well kept! Brandon, Precious and Nicole are fantastic, they helped us with everything we needed including a sewing kit! We have a group of 19 people traveling to Cancun for our wedding The 3 of them made check in so easy and they answered all of our questions for us I would 100% recommend this hotel and we will definitely stay here again

Leslie Miller

Perfectly nice Hilton property For being so close to the airport it was very quiet Dedicated nice green area in back to relieve dog

Didn’t like breakfast setup as certain items couldn’t be brought to the room to eat; had to sit down and order to get bacon, for instance, and $10 fee per person anyway unless you were at a certain level in the Hilton family

mike crank

Room was clean and pool area was nice I will say breakfast prices was posted, I just missed it Grabbed a banana and a muffin cost 10 dollars

We booked threw bookingcom only for reservation We got here and the price went from 64800 to 74589 There was also another 2500 withdraw on our debit When we ask about the charges the not so gentleman at the front desk was glad to educate us ( his words ) on the problem and informed us our mistake was we went threw a 3rd party and did not call this Hilton directly I will say every other staff has been very kind and helpful

13. Hyatt Place Cleveland/Westlake/Crocker Park (3-star hotel)

About this hotel

Adjacent to Crocker Park shopping and dining complex, this relaxed hotel is 3 miles from the Lake Erie Nature & Science Center and 12 miles from Cleveland Hopkins International Airport.Understated rooms feature free Wi-Fi, and partially separated sitting areas with pull-out sofas. They also come with minifridges, wet bars, and tea and coffeemakers, plus flat-screen TVs and iPod docks. Suites add separate living rooms.Parking is complimentary. Other amenities include a 24-hour snack bar, a mini-mart and a cafe/bar. There’s an indoor pool and a 24-hour fitness room.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 12 times
  • Guests mentioned lobbies 13 times
  • The hotel has a boutique store
  • Guests praised the 24-hour bar

Feedback From Real Customers

Grachii Marcelo

Front desk staff was very accommodating and professional The hotel offers great breakfast options though I must say that it’s very limited compared to other hotels The hotel is clean and tidy

The rooms are spacious and even though I didn’t get a room on the topmost floor, I didn’t really hear the footsteps from upstairs The location is great with so many options for restaurants The downside is that the parking garage is not connected to the hotel They could have had a bridge from the hotel that connects to the parking garage instead of walking outside by the alley which could be dangerous at night or challenging during winter time especially if it’s snowing Otherwise, my experience with this hotel was pleasant and satisfying

Rick Weislo

A great location for Crocker Park We like to stay there when visiting family in the area The staff is amazing dealing with a mid quality hotel

They advertise a pool, but please don’t attempt it Murky water with a thin layer floating on top The rooms are average No praise but no complaints Perfect for their bottom line I guessThe breakfast is a surpriseon the good side🙂 weirdly the highlight of our stayBe careful at their lobby bar It’s regular hotel front desk staff “acting” as bartenders But they’re embarrassing $6 for a limited choice canned beer, $10 for “mixed drinks” There’s better bar staff at a local dive barThis hotel wouldn’t survive If it weren’t for the location

Erin Madore

I really wanted to love this place The location is great The continental breakfast was good

The rooms were okay What made it a poor visit for us was being a family of 4 we asked for daily housekeeping We expected a bathroom wipe down, emptied trash, fresh towels, and maybe a bed or two made We even helped by bagging trash and piling up towels What we got was rude housekeepers and no service even after reminding the front desk numerous times I’ll try some where else next time

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