hotel with jacuzzi in room Waxhaw, NC

1. Hilton Garden Inn Charlotte Waverly (3-star hotel)

About this hotel

In a multi-use development a mile from I-485, this informal low-rise hotel is 3 miles from trails and wedding venues at Colonel Francis Beatty Park, and 2 miles from the Hemby House, an antebellum mansion-turned-church meeting house.The modern rooms have HDTVs, minifridges and microwaves, as well as tea and coffeemaking facilities. They also offer room service and free Wi-Fi.Parking is complimentary; breakfast is offered for a fee. Other amenities include a restaurant/bar, a gym and a rooftop pool, along with event space and a business center.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 14 min drive to Colonel Francis Beatty Park
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests liked the lobby, mentioned 22 times in reviews
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Les Masten

We have used this hotel a couple of times for full week large group training We have had to make numerous adjustments during the weeks (aka last minute), and they have been extremely accommodating The catered food options are delicious, and the sales, front desk, and event staff are super attentive and friendly

There is a fabulous balcony next to the meeting rooms (shady but nice and breezy), and the pool deck is also very nice There are tons of places to eat, shopping, and most anything else you might need within walking distance to the hotel, so there’s no need to rent a car for the week We have definitely been pleased

Scott T

I stayed one night over St Patrick’s Day The hotel is what one would expect for a Hilton Garden Inn They have always been very professionally run in my experience

I enjoy having room on 7th floor as it was nice views The room was very nice It had large shower and large room The bed was very comfortableI liked the bar in the lobby They had good selection of beers including some local brews The prices were very reasonable Parking is convenient to the hotelThe staff was friendly although there was not a ton of interaction as I’ve gotten accustomed to self check in and digital key on the Hilton Honors app I really like just going directly to my room without having to interact with people or wait in any lines

Anthony Lugo

**Beautiful Hotel with Access to Everything **From the lobby to the room this hotel delivered a clean, professional experience I was traveling here for business I was able to check in with access to my room within minutes upon my arrival The front desk staff was very nice understood I was in a hurry for meeting and helped me quickly

The lobby is great for business meetings One on ones are perfect with plenty of spacious seatingThe room had lots of USB plugs along with the lobby furniture Again when it comes to business it’s hotel really did a great job at marketing to the traveling business professionalLots of eating options nearby as well

2. Comfort Inn At the Park (2-star hotel)

About this hotel

Located off Interstate 77 and Route 21, this unassuming hotel is an 8-minute walk to Carowinds theme park and 7.3 miles from Quail Hollow Golf Club.The modest rooms feature free WiFi and have en suite bathrooms with showers, as well as flat-screen TVs, coffeemakers, minifridges and microwaves. Suites add separate sitting areas, pull-out sofas and kitchenettes.Freebies include hot breakfast, 24-hour coffee and access to computers in the business center. There’s a seasonal outdoor pool with a sundeck and lounge chairs, in addition to an exercise room, meeting space and free parking for cars, buses and RVs.

Things You Need to Know

  • Walking distance to Afterburn and the Intimidator
  • Guests praised the friendly, professional service
  • Some guests disliked the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned “Housekeeping” 19 times
  • Guests mentioned “dogs” 20 times
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Steff Eee

The staff was very friendly and helpful The first room we got was absolutely gross, but we were quickly given another one that was much better The breakfast options were great, get there early to get the best choices

The location is good you can see the amusement park from the parking lot The pool looked a little risky Overall a pretty good value choice stay

Tyler Schumann

My wife and I stayed here on June 20-21 after a long day at Carowinds & Carolina Harbor We checked in late (10pm) and the front desk staff was very friendly and professional We have stayed here many times before and love the location, staff, accommodations and complimentary hot breakfast

This stay was a little different – however things were handled very well by the staff My wife noticed the tub was not draining fast when taking a shower I went downstairs to the front desk and let the lady know about the problem She originally stated it’ll have to be looked at by maintenance in the morning but also offered to look at it herself (even if it was 10:30 at night!) I agreed to let her look at it and she was very adamant about getting it resolved After some pulling and tugging, she got assistance from another coworker who was able to successfully unclog the drain (LOTS OF HAIR)…and they cleaned the tub out well with disinfectant After they left, the shower drained as it should This was impressive customer service and why we will continue to come to this hotel when visiting Carowinds Great job Comfort Inn At the Park staff!!

The Pink Room

Currently still here but I had to leave a review on Johnathan the receptionist because he was amazing and very informative I hope he is being paid well here He greeted me so nicely and made me feel welcomed which is significant because I’ve visited a few hotels this weekend and none of them were exceptional as he was

Definitely wish I came here to begin with ! Thank you Johnathan keep up the great work

3. Quality Suites Pineville – Charlotte (3-star hotel)

About this hotel

This modern, all-suite hotel is 4 miles from Quail Hollow Club golf course and less than a mile from both I-485 and Carolina Place shopping mall.Straightforward studio offer complimentary Wi-Fi, flat-screen TVs and kitchenettes. Suites add sitting areas and/or whirlpool tubs.Parking is free, as is continental breakfast served in a casual dining room. Other amenities include an indoor pool and a fitness center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min drive to the President James K. Polk Historic Site
  • Guests mentioned the service is friendly
  • Guests mentioned “Housekeeping” 13 times
  • Guests praised the breakfast
  • Guests liked the indoor pool

Feedback From Real Customers

Carol rinkes/Shaw

The hotel was well kept (clean) Staff was friendly n helpful The breakfast bar was great

Food very tasty Enjoyed itI was upset cause housekeeping kept the rooms clean when checking out Very thorough in cleaning My only complaint was I ask both days if they could leave 2 lotions in my room and never received themOur stay was rememorableThank you

kanesha Beaufort

I absolutely love this place I stayed two weekends in a row! The first weekend I was extremely upset because I took my children to swim for the weekend and they were unable to do so because some kids bullying my son! Melissa came down personally to make sure my son was okay But MSLILLIE IS OUR ABSOLUTE FAVORITE!!!!! She comforted my son and make him feel so much better and went out of her way to make us feel welcomed

It was only because of her that we came back for my son’s birthday on 4/16 our stay was way better this time around and we were looking forward to seeing her smile at breakfast! She is absolutely amazing and she definitely saved me as a customer because before her I didn’t want to stay there ever again!!!!! She is definitely and asset to the quality inn brand! We love MsLillie ❤️❤️❤️

Susan Nelson

Great price for the location to go to Carowinds The pool is alright, not very spacious but it was enough to satisfy the children We got the room with 2 queens and a sleeper sofa, it was the most spacious room we’ve had for that combination in the last few years of taking vacations with the kids

Breakfast has a great variety!

4. Holiday Inn Express & Suites Monroe, an IHG Hotel (2-star hotel)

About this hotel

Set in a suburban shopping zone on the Andrew Jackson Highway (U.S. 74), this contemporary chain hotel is 3.6 miles from downtown Monroe and 22 miles southeast of Charlotte. The Charlotte-Monroe Executive Airport is 4.4 miles away.Modern rooms come with minifridges, microwaves, work desks, flat-screen TVs, in-room movies and free WiFi. Suites add pull-out sofas and kids 19 and under stay free with an adult.A free hot breakfast buffet is served daily. There’s also an indoor pool, patio, fitness/business centers, 2 meeting rooms and guest laundry. Parking is free.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • Guests praised the bathrooms
  • 7 min drive to Belk-Tonawanda Park
  • Guests praised the service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Shelley Fleming

First time I’ve ever given 5 stars to a hotel but this one was excellent (and we travel monthly) VERY clean and updated The breakfast was not a huge buffet but sufficient, fresh and well made

We really enjoyed it The staff were very nice and friendly The keurig coffee bar in the room was a wonderful touch away from home Would only stay there when in the area

Brittani Sabourin

The staff was really friendly! The hotel overall was really clean There was a towel with possibly puke on it in the elevator last night, and still this morning But aside from that the entire place was clean

The beds and pillows are so nice! We were woken up at 2 am our first night with drunk jerks being loud, and then around midnight our second night with a group of people loudly trying to find a room Then this morning we had some kids screaming and being loud at 7 am So we didn’t get much sleep at all, but it’s not the hotels fault Only thing I recommend is changing up the breakfast a little Maybe sausage one day and bacon the next, or have some hash browns one day

chris miller

Fantastic from the front desk to house keeping to the people who run the cafe area in the Morning Great room clean , the manger should be proud of the staff Only thing that sucks is trying to find parking late at night

I would always stay in this hotel when I need one by far best in Monroe for price only thing I would change here is a tad bit faster Wi-Fi still good but it should be a lot faster for how good this place looks inside and out

All Options

Musetrip

5. The Ballantyne, a Luxury Collection Hotel, Charlotte (4-star hotel)

About this hotel

Set 14 miles south of Charlotte’s downtown, this upscale hotel is 17 miles from Charlotte Douglas International Airport.Elegant rooms have flat-screen TVs, dual closets, Wi-Fi access (surcharge) and marble bathtubs. Some offer private balconies. Suites add separate living areas; some feature full kitchens. Lodge accommodations add whirlpool tubs. A cottage with multiple bedrooms is also available. Room service is offered.Amenities include a spa, a salon, 2 pools (1 indoor), a fitness center and a high-end American restaurant.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 9 min drive to the President James K. Polk Historic Site
  • One of the few hotels in the area with room service
  • Guests mentioned “Tea” 37 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Amber Broadway

We came here for a little staycation We had a package for a resort credit and breakfast We spent our day at the spa Saturday

They were excellent This review is not for them The room was your typical hotel room The bed was awful Hard as a rock My husband even asked me at midnight if we wanted to go home The pillows were feather pillows that withered away to nothing when you laid your head on them I’m going to have to rerun to the spa after laying on that rock all night I then tried to use a gift card for portion of our stay After running the card 6 times I was told they couldn’t get it to go through Didn’t bother to call for help to find out why Come to find out my card was charged $1 every time they ran it! For the money I paid this was an awful stay I’ve stayed at hotels that cost way less and had a better experience Not the luxurious stay I was hoping for DisappointedWas also not impressed with the indoor pool and hot tub area Needs a major upgradeCould hear every noise that was made in the hallwayConstruction was the greatest view 👌👌Nothing luxury about this luxury hotel go spend your money somewhere better

Mustafa Azhar

I came here for an event and stayed one night When we arrived, and very nice porter took care of everything and took us to our room Rooms were very clean, as well as the overall hotel

Staff was extremely friendly and helpful The view was nice, and the hotel is actively working on making it even better with upgrades The price to performance is quite decent I recommend this place if you’re looking for somewhere luxurious to stay!

Kent Pendergast

Worst hotel experience of my life Came down here for a couples vacation planned with the normal activities: sitting by the pool, spa, room service, etc

We were excited to enjoy the full resort experience; boy were we disappointed We originally planned to stay for 3 nights but checked out a day early because the experience was so bad Even checking out required an hour long argument with the manager Let me start from the beginning The room we paid extra for with “views of the golf course” was a construction site No mention of this on the website and certainly not reflected in the nightly rate It was dirty, the bed was hard, the balcony had a colony of roaches living on it Called for pillows at 4pm and never received them We were not notified that housekeeping was by request only and even when we requested it, they never came 20% gratuity included because they know the service is terrible Room service was same quality as a Denny’s When we checked out, the bellboy never showed up after 40 minutes of waiting Only redeeming part of this trip is that the spa experience was great and the staff there were quite nice and talented Everything about staying at the hotel was a nightmare and I will not be staying at another Marriott if this is their definition of ‘luxury’

6. Hampton Inn Charlotte/Matthews (3-star hotel)

About this hotel

This modern hotel is 3.1 miles from McAlpine Creek Park and 10.4 miles from downtown Charlotte.All rooms include free WiFi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers.A free on-site hot breakfast (daily) and weekday breakfast bags to go are offered, as well as an exercise room and an outdoor pool. Additional amenities include 2 meeting rooms, a 24/7 business center and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • The rooms have TVs
  • 9 min drive to McAlpine Creek Park
  • Guests praised the service, which has a concierge
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Stacey Wright

Lovely staff, all of them I encountered were professional but still warm and personable Pretty clean Dogs allowed-I could smell dog in the lobby a little but a worthwhile trade to me, but if you’re sensitive to it you will notice

Personally so long as there are no physical remnants I’m happy, and it was nice and clean Sink and shower drains a little slow, happens with older rooms, but the toilets were no problem at all Cozy interiors, AMAZING mattresses Room clean, odor free, thoroughly checked, and the worst I could find was the vacuuming could be a little more careful around corners It’s got to be a top notch resort to get a full 5 from me This was an excellent hotel I will be back, likely often

David Stoller

HiltonI made the mistake of choosing this hotel again after a bad experience before This time of course disappointed yet again I choose that there were 2 adults and a child

Yet all there was in the room was a bed and no pull out or couch even The digital key wouldn’t work and no one would answer the phone just like the previous stay I walk down to the desk and an employee is standing there right beside the phone I get a key and go in the room to find the sleeping issues On top of that the quilt is barely thicker than the sheet with very little warmth to it This was ridiculous I call to ask for a cot, of course they don’t have any He tells me there should be a pull out yet there isn’t He says he will call me back but never does 30 min later I call back to yet again no one answering the phone for 5 minutes I walk down and there he stands I ask about the issues of the cot and he says they haven’t been able to find one yet he is just standing there h another employee just behind the wall He acts like he is trying to find another room for us but isn’t actually doing anything for 15 minutes while I stand there I ask for a bunch of blankets so I can make my daughter a bed on the floor and he hands be 2 cheap rough blankets I ask if there are any comforters or something I can get to lay down and he says that is all he has I am beyond ill and fed up with this hotel and Hilton Honors I need to go to bed and I need rest for tomorrowThen they charge my card again and when I call about it they have a very bad attitude and talk down to me

David Harrington

Asked to leave the restaurant area due to having a service animal

Tried to explain that’s against ADA regs and the clerk asked what the regs say Well if you don’t know maybe you shouldn’t try to enforce an illegal rule Then he said I have an attitude OK even if I do you probably should keep that to yourself since you are in the hospitality businessI attached a photo of some of the regs so maybe the manager and staff will educate themselves Probably not but its worth a shot

7. Courtyard by Marriott Charlotte Matthews (3-star hotel)

About this hotel

Off the I-485, this straightforward hotel is 8.3 miles from Charlotte National Golf Club.Contemporary rooms offer free WiFi, desks with ergonomic chairs and flat-screen TVs with premium cable channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, indoor whirlpool and exercise room, plus free on-site parking.

Things You Need to Know

  • 11 min drive to McAlpine Creek Park
  • Guests praised the service
  • Guests mentioned “Bistro” 11 times
  • The fitness center has treadmills and free weights
  • Guests praised the bar

Feedback From Real Customers

Anna Lobastova

Common areas and room furniture are nice, modern, and clean Staff are really helpful and I appreciated that they were flexible about late checkout Not all amenities were open and the hotel seemed understaffed; beds could be comfier, and the hallways could stand to be updated

The snack area in the lobby was nice, though Overall, not at all a bad place to stay!

Spencer Kuhlman

When we checked in, we were told the bistro had a complimentary breakfast in the morning Guess that was just a lie? The only options available were $9 breakfast sandwiches that did not look appetizing The hallways of this hotel smell like burnt feet

The shower in the room smelled of mold and was not ventilated at all Overall, the whole place has a musty feeling that is not welcoming The sheets were like construction paper Unlikely that we stay here ever again Beware!

Kellz W

Room was clean and the staff went above and beyond to make sure we had a great experience We went downstairs for breakfast and had the absolute best time chatting with Ms/Mrs Roshella at the breakfast bar She provided exceptional customer service and made sure we had everything we needed

She definitely deserves a bonus 🤗 I really enjoyed my stay

8. Courtyard by Marriott Charlotte Waverly (3-star hotel)

About this hotel

Off I-485, this laid-back hotel is 2 miles from Colonel Francis Beatty Park and 3 miles from walking trails in Four Mile Creek Greenway.Casual rooms provide Wi-Fi, smart TVs and minifridges, as well as tea and coffeemaking facilities. Some have sitting areas and/or pull-out couches.Amenities consist of event space, a convenience store and an exercise room, plus a heated indoor pool, a restaurant and a cocktail bar. Breakfast and parking are available.

Things You Need to Know

  • 12 min drive to Colonel Francis Beatty Park
  • Guests praised the service
  • The fitness center has weight machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Kaleb Curl

My wife and I really enjoyed our stay at this hotel Everything was clean, the bed was comfortable, and the staff was nice and accommodating The indoor pool is nice, along with the gym and bar in the hotel

They do not have a continental breakfast, but there’s at least 2 or 3 different restaurants in the same parking lot that you can get breakfast at I’d definitely stay here again! Close to downtown and the suburbs

Jess Sterling

Where to start! First off I’d like to thank the staff, especially Emma You made our short stay worth the 9 hour drive! The politeness to our children and making sure everything was taken care of for us Taking the time to check out each kid( individually, bc they had to use their own money) every time they wanted a snack 🤦🏻‍♀️ We appreciate your kindness and if we are in the area again will definitely be back to stay with you

Exceptionally clean, quick with requests, and the breakfast was delicious! The young girl at the breakfast station, I didn’t get her name, but my Starbucks white chocolate mocha was better than I’ve had at Starbucks ❤️

Matthew Greenbaum

The rooms and property are pretty nice The evening staff wasn’t particularly helpful during check-in He did not know how to link two reservations or enter a late check out, and he didn’t acknowledge Ambassador status

The day staff was more helpful, but are hamstrung by unaccomodating management Further, there is no complimentary breakfast

9. Fairfield Inn & Suites by Marriott Charlotte Pineville (2-star hotel)

About this hotel

A mile from Interstate 485, this laid-back hotel is 6 miles from roller coasters at Carowinds amusement park and 15 miles from downtown Charlotte.The warmly decorated rooms feature free Wi-Fi, flat-screen TVs, microwaves and minifridges. Suites offer separate sitting areas.Complimentary perks consist of breakfast and parking. Other amenities include a gym and an outdoor pool.

Things You Need to Know

  • Guests praised the rooms
  • 14 min walk to the President James K. Polk Historic Site
  • Some guests complained about the bathrooms
  • The fitness center has weight machines and treadmills
  • The hotel has a boutique store

Feedback From Real Customers

Brittany Wilson

Stay was mostly pleasant Hotel was clean, quiet, and staff was helpful Only issue was that they charged me a pet fee for my medical service dog (not legal, they’re medical equipment) and I didn’t notice until I got home because I got an email receipt and didn’t go over the charges at the time

We made sure to note that I’d have a service dog on booking the room and she was clearly labeled as a service dog

10. Fairfield Inn & Suites by Marriott Charlotte Arrowood (3-star hotel)

About this hotel

Set 4 miles from the Carowinds amusement park, this straightforward hotel off I-77 is 9.9 miles from the Discovery Place museum.Relaxed rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs with premium channels, and iPod docks, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas.There’s free hot breakfast and parking, as well as a seasonal outdoor pool and a gym. Other amenities include a business center, a convenience store and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 9 min drive to the Billy Graham Library
  • 16 min drive to Charlotte Douglas
  • Guests praised the friendly service
  • Guests praised the restaurant

Feedback From Real Customers

Barbara Lennon

Great budget friendly option Easy to find, right off the highway The front desk employees were a stand out

They were extremely helpful and could not have been nicer The free breakfast 2az very good with 2 hot options and the regular danish/bagel options Would definitely stay again The only bad thing was the sofa bed had no sheets or blankets Bit everything else was great and beyond expectations

Wellspring

This is an exceptional Fairfield Inn For the past 15 years, we’ve always stayed in one of the Marriott brands as much as possible when traveling because Marriott brands typically have clean, comfortable accommodations with very welcoming staff This location certainly did not disappoint

It’s located directly off I-77 right next to Wendy’s and is also within driving distance of several other food choices on/near South Tryon During our stay, everything was very clean and well-maintained Staff was friendly, welcoming and professional across the board, especially during check-in, check-out and at breakfast Chris greeted and welcomed every customer during the times that we were at breakfast and Housekeeping was fantastic and always on point as well That was much appreciated and a really nice touch to see Made our short stay feel more like home for sure We’ve always stayed at other locations in this area when we’re in town and I’m not sure how we missed this one previously but this location will definitely be a top choice for future return visits for sure Absolutely exceptional stay Thank you all for making our visit such a comfortable and smooth one!

Dreiner Kinsey

I was bitten by a bed bug on both arms of my first night stay My sleep pattern is my arms under my face The only good part of this ordeal is it didn’t bite me on my face

I was waken about 2:30am wondering if it was a mosquito in the room Lifted the pillow and that is when I saw it crawling around and lifted the mattress and there was a dirty towel full of bugs dead I assume I didn’t touch it Call the front desk I came to realize that I had an allergic reaction to the bites Uncomfortable weekend due to swelling and itching They did move us to another room and really couldn’t get comfortable not knowing what to expect I did lift up the mattress and moved the pillows around in the second room didn’t seem to see anything but still couldn’t get comfortable and relaxed I took pictures of the bug, towel under the mattress and my arms! They said the manager will contact me when she get there, but that call never happened We later walked down for breakfast and went to the front desk

11. La Quinta Inn & Suites by Wyndham Rock Hill (2-star hotel)

About this hotel

Set in a commercial area off I-77, this relaxed hotel is 6 miles from the Main Street Children’s Museum and 13 miles from Carowinds, an amusement park.Featuring free Wi-Fi, the warm rooms come with flat-screen TVs, minifridges, microwaves, and tea and coffeemakers. Upgraded rooms add sofabeds.Breakfast and parking are complimentary. Other amenities include an outdoor saltwater pool, a fitness center, and a game room offering a pool table. There’s also a terrace with fire pits. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • 9 min drive to Glencairn Garden
  • Guests liked the service
  • Guests liked the lobby, mentioned 12 times in reviews
  • Guests mentioned “Housekeeping” 11 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Denise Exler

If I could give a zero rating I would We booked a reservation at this hotel as it was listed as pet friendly at bookingcom

After driving for over 13 hours, we arrived at the hotel exhausted and looking forward to our room Earlier in the day, I received an email that my credit card had been declined Not true as I called right away and the hotel put the room charge through before we arrived When we did arrive, the front desk manager asked me if we had any pets When I said, a cat he gave me a cold stare and said I’m not giving you the reservation because we don’t take cats I thought he was joking at first I told him that I had already paid and had booked the hotel as it was pet friendly He said, “you’re not staying here” quite rudely And we only take dogs” I then asked for a refund and he waved me off, that I would receive it in 3-5 days This is the rudest person I have ever encountered working for a hotel He could have cared less about our situation and that we had to now scramble for another room at a different hotel on a Friday night No suggestion about where I could look When my husband came in and asked to see the manager, he said he was the manager A verbal altercation took place as he continued to be very offensive and he commented that we should not be travelling with a cat Fortunately the service rep at bookingcom found us a room at the Hampton Inn at a higher rate We will never stay at a La Quinta again I still can’t believe how awful the front desk person was

Carmon Angel

Wonderful stay! Night shift employee, Christin was amazing! She helped us multiple times whenever we needed something Super pet friendly and clean rooms Only issue – thin walls

The ice machine woke us up multiple times but the amazing customer service made upFor it Thank you christin! 🙂

Steven Arellano

BUYER BEWARE Terrible customer service Stayed there over the weekend for a volleyball tournament in the area

First off, they only had one pack-and-play for parents with small children (which is odd for a hotel) and when I asked for it, they flatly said “it’s broken” Ok…so I made my own accommodations and my baby just had to sleep in the bed with me Then I asked for a late checkout (early in the morning in case the game went over by an hour or so), typical request obviously, and the front desk again flatly said “No” No reason was offered and when I asked why not, they still did not provide a reason Just glares I was being very pleasant so I don’t understand why the staff was being so rude They get paid to be there, especially in a service-type occupation in which you deal with people on a continual basis so if they hate it so bad why not just look for another job I will avoid this hotel and blacklist it from our volleyball tournaments as ‘available hotels in the area to stay at’ in the future Hope this helps

12. Four Points by Sheraton Charlotte – Pineville (3-star hotel)

About this hotel

In a commercial area off I-495, this casual hotel is 5 miles from Carowinds amusement park, 10 miles from the Mint Museum and 15 miles from Charlotte Douglas International Airport.Relaxed rooms have free Wi-Fi, flat-screen TVs, minifridges and microwaves, as well as tea and coffeemaking equipment. Suites add living areas, and some offer balconies.Parking is free, and a breakfast buffet is offered for a fee. There’s also a laid-back bar and grill, a 24/7 fitness center and a seasonal outdoor pool, as well as meeting rooms and a business center.

Things You Need to Know

  • Guests liked the clean rooms
  • 12 min drive to Carolina Harbor
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 10 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

George Smith

I’ve frequented hotels for over 25 years and never experienced this before

the light blocking curtains are intentionally installed in such a manner that you cannot close them As others have complained, the beds are uncomfortably firm Then, the TV service went out just before 1AM for approximately 20 minutes I doubt I’ll ever stay here again

Michael Koon

The internet is terrible Never more than 5mb download speeds, less than 1 most of the time I called front desk about it, and despite advertising high speed internet, they apparently don’t offer it

Don’t plan on getting any work done on a laptop without having a mobile hotspot Kind of wild to have such slow internet at this kind of hotel these daysAlso, check your shower, mine only stayed hot for about a minute before running cold for a few minutes, and kept repeating this cycle After working in 100 degree heat all day, the cold water was pretty shocking

13. Tru by Hilton Fort Mill (2-star hotel)

  • Address: 120 Crisanto Ave, Fort Mill, SC 29715
  • Phone: (803) 228-9175
  • Ratings: 4.2 (260 reviews) Very good Eco-certified
  • Website : Tru by Hilton Fort Mill
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Bright, unassuming rooms in a casual hotel featuring a fitness center, a patio & a game room.

About this hotel

Set off I-77, this laid-back hotel is 3 miles from the rides at Carowinds amusement park and 6 miles from Carolina Place shopping mall.Featuring colorful accent walls, the unassuming rooms provide Wi-Fi and flat-screen TVs, as well as coffeemakers, minifridges and microwaves.Amenities include a fitness center, a patio and a game room. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 7 min drive to the Anne Springs Close Greenway
  • Guests praised the friendly service
  • Guests mentioned “Billiard table” 15 times
  • The hotel has a game room

Feedback From Real Customers

J Shizzle

What a great end to a difficult drive Drove from Florida Got delayed two hours due to a vehicle fire shutting down I-95

Around 1 am I ended up in North Carolina and went to 3 Marriott properties off the exit to try to find a room for the night Two were sold out and one didn’t have anyone working I went on Hilton Com and found the Tru hotel close by I called and David answered He was so nice I asked if there was availability and was happy to hear that there was I immediately went to the hotel and met David in person The hotel was beautiful and clean David was patient, kind and professional It was around 2 am by the time I got to my room The room itself was also beautiful and clean Very modern The next morning there was a great complimentary breakfast with delicious coffee and warm and delicious food Upon checkout, Micah assisted me with my bill and was kind and courteous A great ending to my stay I filled out a survey with Hilton raving about my stay and received an email from the manager (Mae Nelson) thanking me for my kind words So awesome What a great experience I hope I find myself in South Carolina in the near future and hope whoever stays there has the same experience as I did You won’t be disappointed

Jasmin B

Cute hotel The decor is fun and vibrant They have a pool table, gym and a few games out back (connect four and checkers or chess not sure which one didn’t see the game pieces

) The breakfast they offer is just enough to fill your belly until your next meal (not too much and not to little options) Love that they have liquid hand soap instead of bar soap for washing your hands They’re close to the highway south/north boundThe only thing we didn’t like was there is no personal microwave in each room, only down in the lobby

Andrea Abel

Love this new Hilton chain!Pros: price, location, friendly staff, breakfast options, toiletry line, simple sleek designsCons: no in-room microwave or coffee machine (both available in lobby), AC has no option to have fan on continuously, housekeepers keep bugging you to clean the room even though check out is listed as 12Would stay again and bring a little desk fan for airflow and white noise

14. Holiday Inn Express & Suites Charlotte Southeast – Matthews, an IHG Hotel (2-star hotel)

About this hotel

A 5-minute drive from Interstate 485, this contemporary hotel is 9.8 miles from Time Warner Cable Arena, 10.8 miles from the NASCAR Hall of Fame and 17 miles from Charlotte Douglas International Airport.The straightforward rooms offer desks, flat-screen TVs with premium cable channels and coffeemakers, plus high-pressure showerheads in the bathrooms. There’s also free WiFi, while kids 19 and under stay free with an adult. Suites add microwaves, minifridges and separate sitting areas with sofas.Amenities include free hot breakfast, fitness and business centers, an indoor pool and a 1600-sq-ft conference room, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 10 min drive to McAlpine Creek Park
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • The fitness center has elliptical machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Megan Vessalo

Updated to add – holiday inn keeps apologizing for my comfort being affected This isn’t just comfort, it’s safety I have no idea what the fumes were coming from, only a blurry video my husband took while I was outside with the kids that shows maybe a can of paint thinner? It was something like paint thinner or a stain or varnish

It was certainly something that should have been done without guests in the hotel and with better ventilation I am not exaggerating when I say the smell in the lobby was overwhelming and I could already begin to smell it in our room shortly after they opened whatever caused the fumes I told the staff member at the front desk that I did not think it was safe for anyone including her and she did open the doors to the lobby The fact that HI keeps focusing on “comfort” and not safety is concerning The primary reason we left was for my family’s healthThis is horrible My family (including 2 young kids) was awoken by the sound of a sander Yes, you read that correctly I then toldMy husband that my throat felt funny and my daughter was coughing He said he felt fine so I thought I was being paranoid… until I smelled fumes Sure enough, they are staining or varnishing in the lobby right outside our room The smell is so overwhelming This is dangerous in general but could be life threatening for a baby! This is absolutely absurd

David Waszmer

This hotel is very accommodating and convenient to many stores and restaurants in the area The staff were very accommodating and kind The young lady that checked me in went above and beyond

The renovations to the rooms are great I look forward to returning and seeing the renovations to the first floor The breakfast was set up in the conference, but that did not affect the excellent quality and the service from the friendly attendant

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