hotel with jacuzzi in room West University Place, TX

1. Staybridge Suites Houston – Galleria Area, an IHG Hotel (2-star hotel)

About this hotel

Set a 9-minute walk from upscale stores at The Galleria mall, this relaxed all-suite hotel is a mile from Interstate 610, 4 miles from Memorial Park Golf Course and 7 miles from the NRG Stadium Complex.Informal, understated suites feature Wi-Fi, flat-screen TVs, and kitchenettes with dishwashers, plus sitting areas and pull-out sofas. The 1-bedroom suites provide separate living rooms.Regular evening socials are complimentary. There’s also a bar, a heated outdoor pool and a 24-hour gym, plus a coin-operated laundry. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have refrigerators
  • 10 min walk to The Galleria
  • Guests praised the service
  • Guests praised the restaurant
  • The fitness center has weight machines
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jenny Liu

This hotel was just ok The rooms were clean and the bed was comfy The breakfast was good

The only downside to staying here is it cost about $23 dollars a night to park in the garage and there is no where else to park for free And one side of the hotel faces the freeway and is really noisy, and on the other side of the hotel the sun wakes you up early because it is super bright and the curtains are so thin it does not stop any sunlight from coming in Also the staff could be more friendly

NorCalGal Sacramento CA

Three stars is being generous This is a pretty property, very clean, etc (Thus the stars) But if you, like us, end up on the freeway side of the hotel, the immense amount of noise is unbelievable (even at the top floor)

Why would they not construct this property with better sound proofing? I suggest a white noise sleep machinesomething be added to all rooms Worst night’s rest during our stays in TX

Marj J

Honestly one of the best hotel I have stayed in … I am really speechless The staff are well trained They really cater to their customers

Very attentive to details Super clean The happy hour / the breakfast/ the dog park / the friend staff makes my long stay here super agréable It is my first time staying in StayBridge I usually go to Marriott but honestly Marriott extended stay have nothing on StayBridge StayBridge is modern and simply it surpassed my expectations A special thank you to Eric one of the manager there Thank you to all of you You deserve 10 stars

2. Residence Inn by Marriott Houston-West University (3-star hotel)

About this hotel

This informal, all-suite hotel in a commercial area is 3 km from Texas Medical Center, 4 miles from the Houston Zoo and 31 miles from George Bush Intercontinental Airport.Relaxed studios to 2-bedroom suites come with full kitchens, pull-out sofas and free Wi-Fi, as well as flat-screen TVs. Some have fireplaces.Hot breakfast, regular evening socials, parking and an area shuttle are complimentary. Amenities include a restaurant, a bar, a BBQ area and a convenience store, along with a heated outdoor pool, a hot tub, a basketball court and a gym. There’s a business center. There’s also a coin-operated laundry.

Things You Need to Know

  • The rooms have kitchenettes
  • 5 min drive to the Houston Center for Contemporary Craft
  • Guests liked the friendly service
  • Guests liked the restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Kourtney Eddings

The best (affordable) hotel we’ve stayed in, in Houston! We come here several times a month with our medically complex son who visits the Children’s hospital frequently and this is the only place we will stay! Always clean, very friendly staff, every accommodation you can think of and the beds great A comfy stay in a very comfortable neighborhood Definitely recommend!

Sarah M.

I don’t like leaving bad reviews unless they are truly warranted But this place… Just no Don’t stay here

The first room they gave us didn’t have functioning air conditioning The second room it barely worked The carpet was filthy and had stains all over it You could feel the springs in the bed The bathrooms weren’t very clean and the caulk was nasty For the price of this hotel and the fact that it was a Residence Inn I was really disappointed The overall upkeep and cleanliness was very poor Don’t spend your money at this hotel

R L

Not the best service experience at this hotel I am allergic to feather pillows I state on my profile preferences foam only

I requested foam and the hotel had noneI asked for a blanket to cover the feather pillows, the front desk staff never brought them to my room The elevator was out for more than 24 hours on my building The room was clean and breakfast was good

3. Sonesta Simply Suites Houston Galleria Medical Center (2-star hotel)

About this hotel

Off I-610, this unassuming all-suite hotel is 4 miles from Houston Arboretum & Nature Center, and 6 miles from both the Houston Museum of Natural Science and Houston Zoo.Featuring carpeted floors and dark accent walls, the unfussy suites offer free Wi-Fi, flat-screen TVs and DVD players, plus separate sitting areas and kitchens with microwaves.Parking is complimentary. Other amenities include BBQs, a convenience shop and a library, plus guest laundry facilities, a business center and a 24-hour gym. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms and the kitchenettes
  • 7 min drive to Waterwall
  • Guests liked that this hotel is near shopping
  • Guests praised the service
  • Guests mentioned laundry service 11 times
  • Guests mentioned refrigerators 12 times
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has treadmills

Feedback From Real Customers

Majo Alo

Love Love Love It here The front staff are friendly, courteous, and very helpful I love it so much that I extended my stay!This place is a gem nestled right under the hustle and bustle

Very clean, Quiet, Pet-friendly It has a full kitchen, you can receive mail, and order from your fave restaurantsI am a travel Nurse and this place checked off on my list of amenitiesLovely suites with comfortable chairs and luxury upgrades24-hour laundry and gym plus free coffee on my way to work in the am😊

Tess Ray

All of the staff, except for one, are very professional ,and extremely accommodating That “one staff, person”, a/k/a as “The Front Desk Manager”, often displayed total unprofessionalism with not only the guests but hotel employees as well If I had a Nickle for every time I heard complaints about her I’d be a billionaire

If I had a penny for every time I was dissatisfied with her, I’d be a millionaire Being the professional thatThe fridge in my room that leaked inside, continuously and although I reported it, it was never repaired nor replaced The room a/c was dirty, and blew out dust and debris, and didn’t keep the room consistently cool I kept reporting how extremely hot it was in my room, and the last report, I was told to BUY a fan I often saw roaches, and crickets not only in the common areas, but had some in my room! I reported that as well and was told that the exterminator would be out in a few days I ended up purchasing “No Pest Strips”and hung them in my room The gnat and flea infestation is totally unbelievable! If the health department conducted an inspection, there would be numerous infractions and citationsI finally checked out late one night due to the afore mentioned reasons coupled with the front desk manager’s total display of unprofessionalism and rudeness to me That was the final straw! Wasn’t worth trying to continue to tough it out! I do however want to acknowledge the employees below:To: Denise Richards, thank you so much for your kindness and assistance before and during my stay there I pray that God will continue to watch over and bless youTo: Shon, Courtney, Tessa, Gary, Keke, Evadine, and Harmony, I can never repay your for the genuine respect, kindness, and assistance that all of you gave me, so I pray for God to continue to watch over and bless each of you I want to emphasize customer service and genuine respect, because you gave that genuinely, not only me but to all who entered that hotelThe 8 of you demonstrated consistently what the The Hospitality Industry is all about! Don’t loose that, and in Jesus Name, you will go farSincerely,'”The Director of Regulatory and Tax Reporting”

Michelle Sangster

Completed booking on bookingcom, upon getting to hotel after waiting for 20 minutes in the 24 hour lobby after calling for someone since no one was at the desk I was told it was cancelled at 11 pm and I have no notice of this Worker literally came from hotel room across the lobby, I suppose sleeping

Bookingcom gave me a confirmation number I will not be using this hotel again even though I”ve used in the past! Poor management!! Would rate a zero if I could If they decide to charge my debit card I will be filing a formal complaint with the company, but supposedly since I “shouldn’t” be charged

4. Staybridge Suites Houston – Medical Center, an IHG Hotel (3-star hotel)

About this hotel

Set in a leafy residential area along US-90 Alt., this modern all-suite hotel is a 15-minute walk from the NRG Astrodome, 2 miles from the Texas Medical Center and 12 miles from William P. Hobby Airport.Low-key studios feature free Wi-Fi and flat-screen TVs, as well as kitchens and dining tables; some include pull-out sofas. Traditional 1- and 2-bedroom suites add living rooms.Parking and breakfast are complimentary. There’s an outdoor pool and a gym, as well as picnic tables and BBQs. Other amenities include a snack shop, and a guest lounge with a fireplace.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the kitchenettes
  • 9 min drive to Hermann Park

Feedback From Real Customers

Show Harris

Simply superb! Stayed five nights Every time we entered the lobby the staff acknowledged my family with a warm welcome Clean, homey, and had everything we needed after a long stay in the hospital

Thank you for the loving welcome and piece of mind during my family’s stay Facility well maintained The website pics are accurate Conveniently located next to various restaurants, stores, and gas stations Parking lot is well lit and cameras are in view

Stacy Miller

The staff was incredible every one of them was very welcoming and very friendly! Now for the rooms, they need a major upgrade we had tiny ants which I was like whatever it happens no biggie but everything was very jank! Nothing to do with the employees I know that but the owner/management needs to step it up and redo their rooms Just some food for thought! The grounds were nice just need a lot of updates in the rooms for the price you pay Hopefully, they can give them some love and care and put a little love into them and not have such cheap junk! Spend a little of that money and put it into your rooms

Again we appreciate all the friendly employees that were just amazing thank you y’all 💜

Thomas Rinehart

My stay was for 5/1/2022 – 5/6/2022 (nice rooms)On our first night, our Tundra had its catalytic converter stolen while parked under a security camera, and parking lot light (Hotel staff offered no help, and mentioned that corporate took away their security guard)On our 3rd day, one of my 7 reservations was canceled without a reason

We were instructed to simply share a room (points were offered, but never sent)On the 4th day, both elevators went out on a 5 story hotel Some guests visiting the medical center for cancer services did not have the strength to reach their rooms via stairs One of our group had a great deal of difficulty due to recent knee replacementsStaff was friendly, but the front desk had a consistent attitude

5. Comfort Suites near Texas Medical Center – NRG Stadium (3-star hotel)

About this hotel

Set 4 miles from the Houston Zoo, this no-nonsense hotel is an 11-minute walk from football games at NRG Stadium, and 6 miles from the George R. Brown Convention Center.The straightforward rooms offer complimentary Wi-Fi, TVs, coffeemakers and desks. Suites add microwaves and minifridges; upgraded suites feature whirlpool tubs and/or separate living rooms with pull-out sofas.Freebies include parking and hot breakfast. There’s also an outdoor pool, a hot tub and a gym, plus a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 9 min drive to Hermann Park
  • Guests mentioned the service is friendly
  • The hotel has a concierge
  • Guests liked the breakfast
  • The pool has a lifeguard and a water park

Feedback From Real Customers

Mia Craig

This is an ideal location Lots of restaurants and stores in the surrounding area Our room was pretty big and clean

Breakfast had a variety of hot and cold food offered My only negative was that our rooms a/c didn’t feel like it was working efficiently The staff was polite and happy to assist I enjoyed my stay and will come again

Ron White

After travelling all morning, we arrived to this hotel at approximately 2:15 in the afternoon Although there were plenty of rooms available, the desk attendant refused to allow us to check in until the “official” check in time of 3pm We left and later returned at 3pm

Found the front desk attendant asleep in a chair behind the counter After waking him, we checked in After checking in, I took my granddaughter down to swim in the pool I had booked this hotel specifically to allow my granddaughter to swim The website prominently advertised a pool as one of their amenities Although we located a tiny pool out back, the gate was locked Went to speak to the front desk employee I was told the pool was not open, with no real explanation why Because I booked this specifically for the pool, I requested to speak with upper management After the desk attendant got someone on the phone, I learned the pool was not open because they had never obtained a permit from the city to open it Yet they continue to advertise it on their website Received a refund for our stay and left to find another more suitable hotel The empty parking lot should have been a clue as to the experience we found

Michael Sweeney

I wish there were negative stars

We will never bother with this place again At check-in, the guy at the desk was on the phone with a friend and kept switching back and forth to me the whole timeThe pool was one of the only reasons we booked here The kids were excited to play in the pool for the week we will be here After check-in, we found out the pool is closed The guy at the desk said the city had “just” come and put their own lock on it They were just waiting for them to unlock it He made it sound like it may be opened back up soon After we go eat dinner and come back, I go to check with them again It’s a different guy at the desk and he says OH, it’s been closed for years After remodeling the city says they need to get permits and that a lot of the remodeling debris went in the pool areaIf you are going to claim to have a pool and post pictures of it to make people want to stay here, you better actually have it useable It turns out there is a city citation taped on the back doors from August 2021 saying the pool was shut down Nice You would think that owners and/or managers would put a little effort into fixing whatever the city says to fix and get the pool going againSince we had already checked in and moved all of our luggage into the room, we stayed one night I told them we will check out in the morning because we already found a better hotel down the street for the rest of the week that does keep their pool open They were not concerned at all about that and said they would refund the difference when I check out in the morning

6. Crystal Inn (2-star hotel)

  • Address: 10830 S Main St, Houston, TX 77025
  • Phone: (832) 962-7610
  • Ratings: 4.2 (229 reviews) Very good
  • Website : Crystal Inn
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward rooms with flat-screen TVs in a humble hotel offering complimentary parking.

About this hotel

Along Highway 90 Alternate, this down-to-earth hotel is 3 miles from events at the NRG Stadium, and 5 miles from Houston Museum of Natural Science.Featuring exterior entrances, the functional rooms offer flat-screen TVs, microwaves and minifridges, as well as sitting areas, Wi-Fi access, and tea and coffeemaking facilities.Parking is complimentary.

Things You Need to Know

  • Guests praised the bathrooms
  • 12 min drive to the Children’s Museum of Houston
  • Guests praised the service

Feedback From Real Customers

S Wms

My family and I had the pleasure of staying here during Hurricane Harvey Our one night stay was very nice Everything was clean and presentable

The owner (I believe) was very nice and more than generous He offered us to stay another night a discounted price if needed He allowed each person that came down to eat as much food as they wanted/needed, he even gave food to take with you These acts of kindness is what the world needs more of (My review is long over due but well deserved)

7. Courtyard by Marriott Houston by The Galleria (3-star hotel)

About this hotel

This straightforward hotel is a 5-minute walk from the Galleria and 2.9 miles from Memorial Park.Contemporary-styled rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby. The American restaurant serves breakfast and dinner. There’s also a business center with workstations and printers, and 4 meeting rooms. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site paid parking.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • Some guests disliked the air conditioning
  • Walking distance to The Galleria and Waterwall
  • Guests praised the friendly, professional service
  • Guests mentioned “shopping malls” 16 times
  • Some guests disliked the indoor pool

Feedback From Real Customers

John Munger

Staff is amazing!I generally do not post reviews but this one deserves it The hotel itself is what you would expect However the staff here goes above and beyond

Always hustling and making sure each customer is taken care of I visit here frequently for work and always impressedExtra thanks to Daniel and Zehra as they welcome you back home and make every guest feel special

Charlene Richardson

Our first night, there was a trail of strange looking insects crawling above the elevator Housekeeping only came once-without our asking AC didn’t work

Was “fixed” but only lasted 1 day Transferred to a different room Had to pay $22 a day for parking No breakfast Elevator didn’t work correctly Would take you to your floor and the doors wouldn’t open Rates were too high for the service

Janae Blount

Overall, the stay was okay My first impression is what I did not like I first arrived around 11am

There was no one at the front desk I waited for about 5 mins, and saw the maintenance lady walk by I asked if she can get the receptionist She went in the office, looking for the receptionist and she wasn’t there She walked around and finally found her Unfortunately we couldn’t do early check in, which was understandable The receptionist let me leave my bag, so I went to Moxies for lunch nearby, which was great I made it back to the hotel It was a different receptionist She was not pleasant at all She gave my room key and asked for my debit card She never went over the additional charges with me I didn’t know about the additional charges until I looked at my bank account I went back down to the receptionist Another receptionist explained the charges I later found out the unpleasant receptionist was actually the manager That’s a shame Overall, room service was prompt and the bartender was pleasant

8. Scottish Inns & Suites Almeda Rd, Houston, TX (2-star hotel)

About this hotel

Off Interstate 610, this modest, low-rise hotel is 2 miles from the NRG Stadium, 3 miles from Houston Zoo and 4 miles from the Children’s Museum of Houston.Accessed via external corridors, the straightforward rooms feature free Wi-Fi, TVs and DVD players, as well as minifridges. Suites add living areas, and some provide whirlpool tubs.Parking is complimentary.

Things You Need to Know

  • Guests praised the rooms
  • 10 min drive to the Children’s Museum of Houston
  • Guests praised the service
  • Guests mentioned beds 10 times

Feedback From Real Customers

Anne Jones

Exceptionally clean! The cleanest motel I have ever stayed in I looked and could not find dirt or dust The linens have that wonderful and reassuring ‘just a touch’ of bleach smell

The motel is basic and unassuming, but provided everything we needed while I was being treated at MD Anderson which is only 10 min away Lots of great middle eastern and Mexican restaurants nearby that offered delicious take away and delivery Great value for dollar at this establishment

Emmett Keyser

Very clean Nice staff Quiet

Unassuming Honestly everything you could ask for in an inexpensive hotel I know they probably aren’t _the_ cheapest but let me tell you I was at another hotel at the same price and it was rundown not to mention they had lost power (not Scottish Inn) I happened to be on a run and ran past Scottish Inn and asked if they had any rooms which they did As soon as I could I switched over to this hotel Didn’t regret it I would say that the only thing to mention as a negative is that the bed was a bit soft and mushy Other than that if you’re looking to save money, you could do a lot worse than this place

Oleg Papusha

I’ve been staying here for about three weeks now, waiting for more permanent arrangement But this place is truly great! Rooms are spacious and clean Large screen TV, microwave, minifriedge

Everything works Lots of channels on TV It’s peaceful and quiet Office staff and housekeepers are courteous and helpful And there’s Chevron only 2-3 minutes walk from here

9. Holiday Inn Express & Suites Houston S – Medical Ctr Area, an IHG Hotel (2-star hotel)

About this hotel

Along US-90, this laid-back hotel is a mile from live events at NRG Stadium and 4 miles from the Houston Museum of Natural Science.Straightforward rooms offer complimentary Wi-Fi, flat-screen TVs and minifridges, plus microwaves, and tea and coffeemaking equipment. Suites add separate living areas and pull-out sofas.Freebies include breakfast and parking. There’s also a 24-hour gym, an outdoor pool and meeting space.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 11 min drive to Hermann Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 12 times
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Jacob Ball

This place was the worst Holiday Inn I have stayed in The hallways were dirty, the toilets had hair on them, the showers had hair and didn’t look very clean The vents haven’t been dusted in years

The crib they provided us was gross, didn’t have sheets on it or anything The sheets on our bed were not completely clean There was loud music with a deep base going till like 3am somewhere around us Someone stomping around above us until 4am There was street racing going on till about 4am There are multiple other reviews and complaints about security and people having their car broken into By far the worst experience I have ever had at a hotel

Gina Chavarria

If I could give NO stars I would After booking online for a night we went at 1:30 am to the hotel after the last experience at Holiday inn SW we said we would look at another they couldn’t all be like this OMG we got there after spending time at the Hospital booking from the hospital bed we decided not to travel anymore and look for another location we go to check-in and since it was after 12 am we couldn’t book by phone online so we said we have a night tomorrow lets just go and see if they could extend and put one night for tonight

It is Saturday 1:30 AM and when we go in we are told we are not allowed to check in till after 3 pm so we say can you then charge me to get a room today or move it to today NO, we don’t do that as a matter of fact we are canceling your reservation After that, it did not get any amount of pretty just a back and forth of pure malice from the front desk that we would not be accommodated, and good luck finding a place After the scare hospital-wise with family, the previous Holiday inn did not allow us near the door a 45-hour drive into Houston and to then have the reservation canceled so that they did not want to be bothered to take our money to book a room for the night of even help I was done and I hope this gives other people notice to be done too Holiday inn you need to do better than this:

Marcia Keith

Breakfast servings were quite good Hotel was very clean ( dining area/ gym/ lobby/ rooms) Security needs to be beefed up a bit

Witnessed 2 incidents during my 6 day stay where I felt a bit uneasyThe GM’s customer service was fair Maybe he needs to be assigned to more back office / managerial jobs as opposed to interracting with the guests

10. TownePlace Suites by Marriott Houston Galleria Area (3-star hotel)

About this hotel

Set in a retail park off I-69, this straightforward, all-suite hotel is 7 miles from the Houston Zoo and 8 miles from basketball games at the downtown Toyota Center arena.Relaxed suites feature living areas, kitchens, free Wi-Fi and flat-screen TVs. Upgraded suites add separate living rooms; some have 2nd bedrooms and sofabeds.Parking and hot breakfast are complimentary. Other amenities include an outdoor pool and a gym, as well as a convenience store and a BBQ/picnic area.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 8 min drive to The Galleria
  • Guests praised the service, which has a concierge
  • Guests mentioned refrigerators 14 times

Feedback From Real Customers

CH

Room layout was nice in that there were 2 separate bedrooms and a large kitchenette But carpets and furniture were old and dirty I couldn’t sit down on couches because they were so dirty and stained

Found a german cockroach crawling around Service was horrible As a bonvoyage gold member, I was expecting a room upgrade and free water bottles, but they only give room upgrades to elite and platinum members They also wanted to charge for water Location is also sketchy, and I didn’t feel safe going outside after dark Don’t understand all the high 4-5 star reviews

Toni Foster

The rooms are cute, worth the money They provide pots, pans, cooking utensils, plates for 4, bowls, cups and eating utensils Located right next to Walmart can purchase food to cook as you’ll have a 2 burner oven, electric, if not there’s Chick-fil-A and Jack in A Box are right there also

Room was clean and cold! Employees always nice Will be staying again

Evan

Excellent stay here at TownPlace Suites Staff was always friendly, daily housekeeping, large hot/cold buffet breakfast, pool, 24/7 fitness center, mini convenience store, comfortable lobby, and comfortable well-equipped rooms The rooms had a dishwasher, utensils/silverware/plates, microwave, cold fridge/freezer at minimum

The beds were comfortable but the pillows could be improved upon The desk/storage space was great and the sofa had a headrest and a comfortable pillow for stretching your legs out Cable TV with functionality for streaming services Elevators were clean and fast All around great stay! (25 nights for medical rotation)

11. Home2 Suites by Hilton at the Galleria (3-star hotel)

About this hotel

Off I-610 and I-69, this relaxed hotel is a 13-minute walk from shopping at The Galleria and 7 miles from Downtown Houston.Colorful studios provide free Wi-Fi and flat-screen TVs, as well as kitchens, sitting areas and sofabeds. Upgraded quarters offer complimentary snacks and drinks. Some have balconies.A breakfast buffet is included. There’s also an indoor saltwater pool and a gym, plus a business center, and a patio with a BBQ grill. Parking is available for a fee. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Walking distance to The Galleria and Waterwall
  • Guests liked the friendly service
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

T. Chavis

I love this hotel because of the area and the balcony I dislike the parking rates but overall, great location Close and convenient to great food, shopping and easy city travels

The balcony was a plus, being up several stories, kicking up my feet with my husband was relaxing Service was great, all the perks and bonus items were provided with the suite

Bandini Patel

I wrote this review on Yelp as well, but wanted to make sure Kenneth got the recognition he deserves!Very comfy hotel to stay in for long periods of time Rooms are spacious and the amenities of the hotel are great! 24 hour market to buy meals and snacks and a mini kitchen to cook it all in The location is very convenient as well

And the prices are affordable for what you get But the reason I’m writing this review is because of the night manager, Kenneth A couple nights in a row I had to go down there for something or the other and he couldn’t be nicer or more helpful He goes above and beyond and just made this whole stay Both my boyfriend and I had separate interactions with him and we were both blown away by what a genuinely nice guy he is

Nelson Phan

I want to say that this is one the best hotel I have every been to The room were very nice and clean The rooms felt modern

It felt like we were the first people to sleep in the room The free breakfast is great! Parking is safe as there is a parking garage with hotel key access only Overall this is a great hotel Very kind people here too

12. Best Western Plus Downtown Inn & Suites (3-star hotel)

About this hotel

On a side street off Interstate 45, this traditional hotel is 0.9 miles from the theater district and Downtown Aquarium, and 1.6 miles from Minute Maid Houston Astros ballpark.The classic, simply decorated rooms feature free WiFi, cable TV, tea and coffeemakers, minifridges and microwaves. Free cribs are available on request.There’s an outdoor pool and hot tub, fitness center, and a 24-hour business center with meeting facilities. Free perks include parking, a weekday Downtown shuttle, and hot breakfast. Guests also receive complimentary bottled water and a happy hour with beer and wine.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • Guests praised the bathrooms
  • 4 min drive to Buffalo Bayou Park
  • Guests praised the friendly service
  • Guests liked “cookies”, mentioned 15 times in reviews
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Katelyn Meredith

I had a wonderful stay here I stayed on and off a few days for jury duty as it was great My rooms were always clean, I always had supplies and the people are very friendly

I had an incident where I broke my phone and the lady at the font was incredibly kind and gave me all sorts of tips The pool and hot tub seemed clean and were very relaxing The breakfast was pretty good and everything came individually wrapped All and all I would consider this a nice hotel for the price Friendly staff, clean atmosphere and good food

Veronica Avalos

The Best Western Plus Downtown Houston was such a great place to stay The friendliness from the front desk was exceptional I know there are so many “check-ins”, but they make it a point to know your name and check in on you at their free breakfast, which was an awesome spread

I really enjoyed the breakfast and the free parking At night, they have security that actually hangs out outside to protect one’s “valuable” property I can go on and on, but I’m running out of character space Lol!

Daniella Rodriguez

I couldn’t wait to get home and write a review Honestly this hotel deserves a lot of stars! My family and I had a wonderful time here ! We stayed here 3 nights and we honestly wanted to stay some more nights I have soo many good things to say about this hotel and staff!What stands out the most is how clean this hotel is! The rooms are in good condition! Very clean and the ac is the best ! Elia and all the housekeeping staff was very friendly and very good at work and provided excellent customer service

The security at this place is excellent ! My family and I felt very safe here The Parking was very convenient and spacious Mrs Mary was such a sweetheart helping me with all the questions I had My checkout time was extended for one more hour which I really appreciate ! Thank you ! ❤️I was able to print out some papers that I had to sign and send out back to my insurance and I was able to print them just through out my phone and my papers were ready at the front desk where Andrew gave me the papers He’s very friendly and nice The breakfast is amazing ! The breakfast tacos were the bombcom! All of the food provided was good ! A lot of variety and clean Coffee all day everyday! Delicious 🤤 They even gave us 2 free drinks ! We enjoyed some wineWe weren’t able to enjoy the pool due to the weather was cold for us But it did have a hot tub But they do maintain it clean; there were 2 gentlemen cleaning it But our next time to Houston I will definitely stay here again and take a swim! This will be our go to when we’re at Houston!From the bottom of our hearts thank you to everyone ! ♥️ I can’t remember other staffs names (which I hate myself for it , because all of them deserve to be recognized!) but everyone was nice to me and my family The staff has excellent customer service very friendly and make you feel at 🏡 home

13. La Maison In Midtown (3-star hotel)

  • Address: 2800 Brazos St, Houston, TX 77006
  • Phone: (713) 529-3600
  • Ratings: 4.8 (136 reviews) Excellent
  • Website : La Maison In Midtown
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale B&B offering individually decorated rooms with private baths, plus free Wi-Fi & parking.

About this hotel

This upscale B&B is 1.4 miles from the Theater District and 1.8 miles from the Menil Collection art gallery.The 7 elegant rooms are individually decorated and offer private bathrooms (some with whirlpool tubs), free Wi-Fi, flat-screen TVs and iPod docking stations. Suites add separate living spaces and private verandas.Breakfast is served in the cozy kitchen. Other common areas include a lounge and a living room. There’s also free parking and access to a nearby fitness center.

Things You Need to Know

  • 6 min drive to Buffalo Bayou Park
  • 9 min walk to nearest transit
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Alexandra Fox-Rinesmith

This place is an amazing BB First of all the building and entrance is gorgeous We absolutely loved our room

The bed was so cool and comfortable There’s a wrap around porch with private french doors leading out from our room for relaxing after a refreshing bath in the private jetted tubWe had everything we needed to enjoy ourselvesWilly made us delicious breakfast (quiche, fruit medley and toast) in the morning! She also gave us some suggestions for the best BBQ places to go for dinner tonightWe definitely recommend this bed and breakfas to anyone even on a business trip or just leisure There’s a huge conference room

Wayne Parchman

This place is a gem It is charming, comfortable, and quiet The rooms are beautifully appointed and you feel like you are staying in an elegant home

The full breakfast service is excellent and the hosts are delightful It is a great location in Midtown that is very convenient to most everything Houston has to offer We are already looking for an excuse to stay there again

Lynnetta W.

The breakfast was a wonderful daily experience One of the owners, Ms Sharon, was there on a daily basis making our stay thoroughly enjoyable

Hats off to the the entire staff! I would say the only thing that needs to improve is a luggage cart to make less trips up & down the stairs Other than that, they made us feel welcome in every space

14. Hampton Inn Houston-Near The Galleria (3-star hotel)

About this hotel

In the Uptown Park district, off Interstate 610, this relaxed modern hotel is a mile from the Galleria, an upscale shopping center, and 8 miles from Houston Zoo.The casual rooms come with free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. All have pull-out sofas and some add separate living areas.Free perks include hot breakfast (with a weekday breakfast bag option) and parking. There’s also a fitness room, and a heated outdoor pool with a hot tub. A business center is available.

Things You Need to Know

  • 4 min drive to the Memorial Park, Houston
  • Guests mentioned the rooms are unclean
  • Guests liked that this hotel is near shopping
  • Guests praised the service
  • Guests mentioned “Housekeeping” 14 times
  • Guests mentioned lobbies 15 times

Feedback From Real Customers

Michael Delaney

Wonderful staff! Courteous and willing to help with any questions and concerns The beds are extremely comfortable with good linens The room was quiet

Breakfast had a variety of offerings The meat offering was different every day of our stayHotel is older and needs some maintenance

Christian Vargas

The staff here is friendly From the outside the hotel looks decent The beds are comfortable

The card reader inside the gate doesn’t work the buzzer button also is broke The restroom has a super low toilet just glad my knees aren’t bad The wallpaper in restroom was coming off Had a stand up shower only the door only opens so much so if your heavy set might have trouble squeezing in The fridge was turned off in the room No TV guide in the room To park in the gate it’s $20 a night

Kaden Alvarado

Would I stay again? No Hotel is very outdated and in dire need of renovations Smells of mold as soon as you get into the lobby

Beds were very firm, but I know this is a preference for some If you are looking for firm, this is the place for you Was equivalent to laying on the floor for us Ac never cooled in room, felt more as a fan, but definitely not coldHotel was booked out so could not change rooms and as it was only for one night, we dealt with itRoom was clean, but very worn Roofing patches peeling off, cracked sink, wall paper peeling, and heavily stained carpet Over night parking attendant on hand Breakfast had a good variety, but no attendant on hand to clean up or enforce anything I witnessed both kids and adults grabbing items, with bare hands, not using tongs provided A serving spoon fell to the floor, and was picked up and placed back into the eggs Food all over floor and counter We decided to skip breakfast due to this and eat else whereWhat did it for me though was upon check out, my teenager went to front counter to buy a drink Clerk tells him it’s $10, son laughs thinking he’s playing with him He then repeats it’s $10 Mind you in store, $250 for this same drink Son responds, wow that’s quite an upcharge, but is just thirsty and tells him okay, I guess, and pulls out his card Attendant tells him, our card reader is down, it’s cash only I am a few feet away, overhearing everything I walk up as son tells him well I only have card Attendant realizes I’m with him, rolls eyes and goes well just take it then (for free)I’ll let you be the judge this situation on your own Based off of this situation, we will not return to this location We traveled for years to many hotels within the Hilton brand, and while I know items are marked up for convenience, find it hard to believe $10 for a drink Location was decent, and convenient to many places However, I do not feel it lives up to the brand at all

15. Holiday Inn Express Houston Galleria Area (2-star hotel)

About this hotel

Off Interstate 610, this relaxed hotel is 2 miles from the Houston Arboretum and Nature Center, and 7 miles from the Museum of Fine Arts, Houston.Casual rooms feature Wi-Fi, flat-screen TVs and minifridges, plus microwaves and coffeemakers. Suites add floor-to-ceiling windows, sitting areas and wet bars.Amenities include an outdoor pool and an exercise room, as well as a bar, meeting space and a business center. Parking and a breakfast buffet are available.

Things You Need to Know

  • Guests praised the beds
  • 9 min walk to The Galleria
  • Guests liked that this hotel is near shopping
  • Guests mentioned the service is friendly
  • The fitness center has weight machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Yoad Privash

Wow! This hotel is brand new and in a very good location right close by the Galleria Dora from the front desk was very nice! The room was very big and very clean The bed was comfortable like no other

The shower was new but basic No charging for ev which was unclear to me but the experience was very good overall Good gym and a good laundry room! Why they didn’t price matched and I had to book the second night again from a 3rd party is unclear to me

Pablo Coronado

Well, the place was clean and for the most part the staff was nice…until we left and forgot a purse in the room We went back asking to go look (we had only been gone for about an hr) My wife went in to the lobby to ask for the opportunity to just go check the room… She was told to wait and that somebody else would take care of it that person grab their backpack and left so my wife went to the counter to ask the front desk about a status… They left her standing there unattended and pushed her to the side wouldn’t even make eye contact with her for 19 minutes… She asked me to come in and talk to them and I was treated the same way I was ignored and when I said hey it’s not OK to treat my wife like this and asked to speak to the manager he said he is the highest ranking manager in the building and that we could now go look It’s not OK for that man to treat my wife and intimidate her like that so we will never stay at this hotel again

It’s unfortunate because it’s a very nice facility This man barely spoke to me barely even made eye contact with me until we were walking out the door when I confronted him again and took his photo then he starts talking to me and trying to defend why he was treating my wife that way I took his photo and I have attached it – this is the man he doesn’t have a name tag there’s no identifying anything that would signify that he’s the manager it was a very poor experience in a little 20 minute window after a two day stay that was very nice

16. Home Place Inn Medical Center (2-star hotel)

About this hotel

Adjacent to Interstate 610 in southwest Houston, this low-key hotel is a 1.9-mile drive from NRG Stadium, 3.7 miles’ drive from the Texas Medical Center and 4.6 miles’ drive from Houston Zoo.Modest rooms include free Wi-Fi, 40-inch flat-screen TVs with cable channels, and air-conditioning, in addition to microwaves, coffeemakers and minifridges.Free perks include continental breakfast and parking. Laundry facilities are available.

Things You Need to Know

  • The rooms have refrigerators and microwaves
  • Guests praised the bathrooms
  • 12 min drive to the Children’s Museum of Houston
  • Guests praised the service
  • Guests liked the beds, mentioned 16 times in reviews
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Emilie Shadden

Since I do not live in Houston, I found it hard to locate a nice and clean hotel I was lucky finding this hotel I was able to make a reservation without any problems

When we arrived, the staff was friendly and helpful This is a family runned business We booked a room located on the ground floor that was perfect for me as I am physically handicapped The room was spacious and had hard wood floors The bathroom was nice with a large shower and a jaccuzi type tub My husband and I highly recommend Home Place Inn Medical Center Another plus is it’s close to most of Houston’s hospitals

17. Sonesta ES Suites (3-star hotel)

  • Address: 5190 Hidalgo St, Houston, TX 77056
  • Phone: (713) 355-8888
  • Ratings: 4.2 (409 reviews) Very good
  • Website : Sonesta ES Suites
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Unfussy quarters with kitchens in a hotel offering free hot breakfast, an outdoor pool & a gym.

About this hotel

A 7-minute walk from shopping at The Galleria, this low-key hotel is 10 miles from downtown Houston and 11 miles from the George R. Brown Convention Center.The unpretentious studios have free Wi-Fi and TVs, plus sitting areas with sofabeds, and full kitchens. The 1- and 2-bedroom suites add separate living rooms.Complimentary amenities include a hot breakfast buffet, evening drinks and snacks, and parking. There’s an outdoor pool and a 24/7 gym, plus a modern lounge, BBQ and picnic areas, and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • Walking distance to The Galleria and Waterwall
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned refrigerators 11 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Robert Banyaga

All the staff at the hotel are extremely helpful and informative The rooms are super clean and well equipped Breakfast in the morning has variety and a welcome plus

The proximity to the Galleria, Freeways and surrounding areas are perfect The parking is well lit and safe We set our son up with an extended stay here for a summer internship in Houston This is a great alternative for short term housing I stay in a lot of hotels for work and this location sets the bar high for cleanliness and customer service

Hossam Kamal

Location, it was clean the studio suite had plenty ofroom safe area- They only cleaned rooms once every 5 or 7 days, youfigure if the rona is as serious as they claim and the staffwears mask you’d want to clean the rooms more than once aweek The bathroom sink had no water pressure, but theshower did so I can give that a pass

Other than that weenjoyed our stay there

Dawn Petitt

The hotel wasn’t an excellent location for walking to the mall I also found it to be clean and family friendly My husband left some clothes he bought at the mall in our room ,the manager Tom Flow along with the assistance of Martha Kasabova managed to get to a UPS facility and get the clothes shipped to us

We would definitely stay there again

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