hotel with kitchen in Bay Village, OH

1. The Cleveland Hostel and Guesthouse (2-star hotel)

About this hotel

In a restored Tea Company building dating from 1900, this trendy hostel is a 3-minute walk from the famous West Side food market and 2 miles from Playhouse Square.With 4, 6 or 8 beds, the simple dorms have lockers and desks; some include en suite bathrooms. There are also private and family rooms. Sheets and towels are provided and Wi-Fi is free.Communal areas include a lounge, a kitchen and a guest laundry, plus a rooftop deck with city views and a BBQ. Parking is free and there’s a bike storage room.

Things You Need to Know

  • Guests praised the kitchenettes
  • Walking distance to the West Side Market and the Transformer Station
  • 8 min walk to nearest transit
  • Guests praised the service
  • Guests liked “cafés”, mentioned 43 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jennifer Restad

Clean, comfortable, modern My husband and I enjoyed a private room with private bath during a night away with friends We were just a few steps away from great restaurants and bars

The West Side Market is just across the street Breakfast and coffee downstairs in the morning was delicious Oh, and the view from the rooftop bar is amazing!

wangmo sherpa

I checked the online ratings and saw a lot of good reviews So, I booked a room at Cleveland Hostels for my family which was a nightmare Maybe we expected too much after the good reviews but I would not recommend this place to anyone

There was no clear instruction on how to check in and out They didn’t have receptionist and the hostel didn’t have elevator and we had to carry our heavy bags upstairs The bathroom was dirty and the blankets were dragging on the floor which I didn’t find safe with the pandemic going around It wasn’t worth the amount they charge I am writing this thinking they might give better service for the future guests There are so many other good hotels around the same area Hopefully some people find my reviews helpful as well

Jen Bushnell

We had a wonderful stay at the Cleveland Hostel and Guesthouse We enjoyed socializing in the shared kitchen and common area We stayed in a private room with an en suite bath and it was very clean and comfortable! We did not get a chance to check out the rooftop patio so we will be sure to book another stay to fully take advantage of it and the beautiful view!

2. TownePlace Suites by Marriott Cleveland Westlake (2-star hotel)

About this hotel

Off Interstate 90, this informal all-suite hotel is a mile from the shores of Lake Erie, 15 miles from Cleveland Metroparks Zoo, and 17 miles from The Rock and Roll Hall of Fame and Museum.Warmly decorated studios offer pull-out sofas and kitchens, plus Wi-Fi (fee), flat-screen TVs, and desks with ergonomic chairs. The 1- and 2-bedroom suites add separate living rooms.Parking and continental breakfast are free. There’s also a seasonal outdoor pool, an exercise room and a barbecue/picnic area, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 13 min drive to Mahall’s
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Guess Who

This is the dirtiest hotel I’ve ever stayed in The bathroom floor was sticky, the bath tub was slimey, the shower curtain had stains, and there was mold in the toilet The carpet felt like it had never been cleaned and had many stains

The pillows were flat and one of them didn’t even have a pillowcase I felt more dirty after bathing here than I did before I stepped into that disgusting shower The breakfast is also gross The oatmeal was basically cold soup The waffles were stale and cold Marriott should be embarrassed to put their name on this dump I have literally stayed in much nicer hostels The cleaners should all be fired and the health dept should be called

Mercedes Smith

I should have stayed at the courtyard across the street The staff was friendly but the rooms are run down and nasty I had broken glass, window came completely out, bed smells like grease(cooking oil), and the couches needs to be replaced

They look as though they have been here since the hotel was built I had to switch rooms because the heater stopped working and there wasn’t any hot water The heater eventually started working but I can’t take back the scream shower I had to take in 27 degree weather 😩 I will probably never stay at another town place suites ever again By the way, the staff is great 👍

Stephanie Winkler

Just read all the other reviews Very true I didn’t have a window fall out, but ac has been on 65 and room still above 70

Everything is old and stained The amount of doors you have to walk through to get to the elevator! Beds are hard as a rock Appliances barely work Gym has only two 40 pound dumbbells Treadmill works but very basic and oldOhhh and did I mention the train track right outside my window?

3. Emerald Necklace Tearoom and Inn (3-star hotel)

About this hotel

Set in a 150-year-old former general store, this Victorian-style B&B is 1 mile from the Big Met Golf course and 4.8 miles from the Rocky River Reservation.The 3 suites have Victorian beds, period decoration and pull-out sofas. All have soaking tubs and 2 have decks overlooking the park.Breakfast is available, and a vintage tearoom offers tea tasting and afternoon tea. There’s also a garden.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 10 min drive to Rocky River Reservation
  • 11 min drive to Cleveland Hopkins
  • Guests praised the service
  • Guests liked “tea houses”, mentioned 21 times in reviews
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Becky Lawrence

Wonderful and relaxing All the little details of the decor was exquisite I had appointment at Cleveland Clinic which was only a block away so we sign in before the appointment and had dinner and enjoyed our evening

Anna had our breakfast ready with fruit and roll and then fixed our breakfast to order We will definitely recommend to others or if I need to go back again This will be our go to place

Amber Hussain

We had such a great experience staying at the Emerald Necklace Inn We stayed a couple of nights to explore Cleveland before our trip to Cedar Point and it did not disappoint This place felt so cozy and warm and the owners are a lovely mother daughter duo from the Ukraine who are as sweet as can be

We enjoyed a homemade breakfast each morning in the adorable tea room and all the small details made it feel so homey I would recommend this to anyone looking for a place to stay in the Cleveland area!

Timothy Kleinman

I can’t say enough about Emerald Necklace The food is absolutely delicious The room is so nice, comfortable and cozy

There is even a garden/yard area to sit in downstairs My friend and I made a pot of one of the many assortments of tea available to guests and had it around midnight in the garden after a nice evening of dinner and drinks downtown Cleveland The inn keeper Anna and her staff work very hard to ensure your stay is fantastic I want to come bsck to Cleveland just to just to stay here and eat here Highly recommended bed and breakfast! If you’re a fan of afternoon tea with sandwiches, scones and dessert, look no further! Just great!

4. Aloft Cleveland Airport (3-star hotel)

About this hotel

Set 5 miles from the Cleveland Hopkins International Airport, this relaxed hotel with a modern vibe occupies a stone and brick building. It’s 2 miles from exhibits at the Rocky River Nature Center and an 18-minute walk from the Frostville Museum.Streamlined rooms with bright artwork have free Wi-Fi, flat-screen TVs and desks.An airport shuttle is complimentary. Dining options include a relaxed cafe and a vibrant bar. There’s also a lobby lounge with a pool table, plus a fitness room, and an indoor pool with sunloungers. Pets are welcome.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to Rocky River Reservation
  • 9 min drive to Cleveland Hopkins
  • Guests mentioned the service is friendly
  • Guests mentioned “Billiard table” 15 times
  • Guests praised the fitness center
  • Guests praised the indoor pool
  • Guests praised the vibrant bar

Feedback From Real Customers

Eric’s Adventures

Aloft is a great brand, but this location is not very close to the airport Yet it’s a great place to stay Very friendly and helpful staff made the difference! Lots of great food choices available in the pantry and adjacent to the property

My room wasn’t as clean as it should have been Someone’s hair was left on the bathroom sink, on the desk, and on the floor I had to remove it from my socks Since, this was the only problem, I count this as a good stay

Pamela Smutney

Easy access to the highway Quiet location I was nervous that there would be alot of street and airport noise but there was not

Pool was small and only 3 chairs for seating Luckily it was not busy when my kids wanted to swim Rooms are average size but layout is strange Not a fan of the barn door style slider between the sink and shower/toilet Also disliked the all glass shower The door leaked making the floor wet and slippery Also the frosted glass window in the shower into the room was annoying When the bathroom light were turned on at night it lit up the room waking up those trying to sleep

Terry Branigan

I made a reservation at this hotel for my wife and I to have a little bit of a one night getaway The hotel is nice, staff is friendly and helpful However, the noise that went on all night was unbearable

Doors slamming, people clomping up and down hallways, talking loud, and the pool being an echo chamber Things did not quiet down until about 4 AM I paid over $200 for a one night stay I will not do it againAnd they seem to cater to flight crew personnel I hope those people have a dedicated area in order to allow them to actually get some sleep’Based on my one night experience, it seems like this hotel allows too many lowlifes to rent rooms Maybe a “staycation” Again, nothing personal, but maybe better during the work week

5. Home2 Suites by Hilton Middleburg Heights Cleveland (3-star hotel)

About this hotel

Off a road lined with restaurants and shops, this contemporary, colorful all-suite hotel is 4 miles from both Cleveland Hopkins International Airport and the International Exposition Center.The warmly decorated studios feature pull-out couches, as well as kitchens, free Wi-Fi, and flat-screen TVs. The 1-bedroom suites add separate living and dining areas. Kids stay at no charge with an adult.Complimentary hot breakfast is served in a casual dining room. Other amenities include an indoor heated pool, an outdoor grill area, and a combined fitness and laundry facility. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to Mill Stream Run Reservation
  • 13 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 18 times
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

Shoppin Sher

If you’ve been to a Home two suites before, it’s just like the other one but a little bit nicer than some The amenities are new and it smells good and cleanThe front desk staff were all friendlier than average and I thought everybody was nice that I interacted with

The breakfasts are decent They’re the same as at the other Home2 suitesI don’t like the bedding at Home2 suites I’m used to the Hyatt down comforters and my own down comforter at homeI was pretty disappointed that I specifically booked a hotel using an indoor poor pool filter and their pool was completely shut down How difficult is it to change the filter when you close your pool down? It can’t be that hardI was also pretty disappointed that I was locked out of my room when I went back to get my luggage after taking my dogs out It was right at 12 All the other hotels and have a check out at a certain time give you a window There’s been a lot of times when I’ve gone back from my second load 10 minutes after the checkout time and I’ve never been locked out right on the minute I was supposed to be checked out before That’s not a very good way to make people feel welcomed and appreciated

marcus6lj

Cleanliness of this hotel is going down quickly After staying here for the last three years at different times The last few stays between have revealed a carelessness in cleaning the bathrooms, changing sheets, dusting and the shower doors, forget about it

We initially booked one night needed another night But decided to choose another hotel To add insult to injury excuses seem to be the order of the day From the color of the cleaning solution to oh that dirt is only on the side of the shower Will look to corporate for solutions because addressing on site management is a moot point Disappointed Diamond member

Troy Bornhorst

Dog pee and noise! But will be backWe stayed just one night, Saturday Had two rooms… One of them reeked of dog/cat urine

The other smelled fresh The room itself was otherwise clean, breakfast was great… The staff was overall decent The person checking me in Saturday afternoon was a bit short/rude, but the person (Heather) on Sunday morning was great The floor was crazy loud Saturday night with partying families, but that’s not really the hotel’s fault Sunday morning the same crew was ridiculously loud/messy at breakfast They trashed the whole scene, left a mess, and dodged The staff handled it really well I’d stay again, just didn’t personally get sleep or have a great night or morning Not the hotel’s fault per se

6. Hotel Indigo Cleveland Downtown, an IHG Hotel (3-star hotel)

About this hotel

A minute’s walk from the Rocket Mortgage FieldHouse arena, this casual hotel among shops and eateries is a mile from both the Greater Cleveland Aquarium and Interstate 90.Relaxed rooms come with free Wi-Fi, flat-screen TVs and coffeemakers, as well as sitting areas. Suites add microwaves, minifridges and wet bars, plus sofabeds and separate living areas.Breakfast (surcharge) is served in a trendy restaurant/bar that has exposed brick walls. Other amenities include an airy lobby lounge, a gym and a terrace. There’s also meeting and event space. Valet parking is available for a fee.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the beds but some complained about the kitchenettes
  • Walking distance to Cleveland Arcade and Playhouse Square
  • Guests liked that this hotel is near restaurants and bars
  • Guests mentioned bars 18 times

Feedback From Real Customers

Rick S

I was looking for a weekend getaway and didn’t want to go far, I ended up booking here and exploring downtown for the night Very reasonably priced compared to the other hotels in the neighborhood, room was clean and stocked with proper amenities although I would have liked some shampoos provided for the shower Receptionist was very nice, very personable, and made us feel welcome

Room is updated and modern, entertainment in the room is spot on (you have the choice to purchase movies, look at live TV and various other features) and like on every trip, I inspected the Keurig machine in the room Most hotels don’t clean them very well, I was shocked to find the one in my room spotless! This was my first trip I felt comfortable using the machine, this earned instant brownie points with me Gym and lounge are nice, beautiful courtyard to relax and sit by the fire I would book again!

jennifer burks

Completely re-done hotel! We used to stay here regularly when it was a Radisson, and everything was outdated The rooms are now very nice Comfortable beds and nice furniture

Front desk staff and valet were friendly and helpful Breakfast was delicious- we really enjoyed having the made to order menuThe only issue was the elevator Only one of them was in order, which made for a long wait sometimes

Jenny Buchanan

Pretty nice room, one elevator was down the entire time (not so sure they ever get it fixed based off other reviews) Stayed for a conference at the convention center & liked that it was about half a mile away Some good restaurants in easy walking distance but check the hours, most seem to be closed by 10 pm if it isn’t a bar

Valet seems to be the only way to park

7. Sonesta Simply Suites Cleveland North Olmsted (2-star hotel)

About this hotel

Off Interstate 480, this informal all-suite hotel is 4 miles from Cleveland Hopkins International Airport, and 5 miles from both Swings-n-Things Family Fun Park and the International Exposition Center.Casual studios offer kitchens, flat-screen TVs, free Wi-Fi and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and access to a nearby golf course are included. There’s also an exercise room, a business center and a coin-operated laundry facility, plus a picnic area.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Guests mentioned the bathrooms are clean
  • 4 min drive to Rocky River Reservation
  • 8 min drive to Cleveland Hopkins
  • Guests praised the professional, friendly service
  • Guests mentioned “dogs” 12 times
  • The fitness center has free weights and treadmills

Feedback From Real Customers

Christina Ward

I became a Covid ICU Travel Nurse at the beginning of the pandemic I gave up my home I left my children & granddaughters

I have worked in multiple states, And, I have lived in hotels for the past 2 1/2 years I have been here for 11 months I will be here another 7 months Finally, I have a place to stay where I don’t feel desperately homesick This hotel… and this amazing staff have repeatedly gone above and beyond to make me feel as “at home” as possible Sure, things aren’t always perfect (I do NOT miss being responsible for my own home maintenance) While routine maintenance is clearly a top priority, things break, things need repaired Here, things get done quickly They get done correctly The property is extremely clean and well maintained The free laundry & workout equipment are clean & well maintained The convenience store is clean & well stocked (although the company recently switched to Pepsi products) The staff is AMAZING! My dogs love it here The people who stay here are respectful, and clean Everything is convenient (restaurants/shopping/freeway/airport) I have never felt disrespected here I have never felt unsafe here For the unplanned direction my 25+ year nursing career took, I would not be able to continue to do the work I do if it weren’t for this hotel, and the incredible people who have been such a blessing in my life!

Kyle F. Genson

100$ deposit that they hold that has to be on credit card or debit, can’t be cash Sort of a hassle but not bad Rooms weren’t the best , and had a weird pickle smell but had a rather large desk and laz e boy recliner

Nice size rooms Didn’t like the window to our room being facing the road Overall it I’ve been better places for the price Right down the street , the la Quinta or extended stay is just as good if not , a lot, better for the same price or cheaper

8. J. Palen House

  • Address: Cleveland, OH 44113
  • Phone: (216) 664-0813
  • Ratings: 4.6 (43 reviews) Excellent
  • Website : J. Palen House
  • Check-in time: 3:00 PM
  • Quick Summary: 19th-century B&B with Victorian-style rooms, plus snacks, drinks & a 3-course breakfast.

About this hotel

This Victorian-era B&B sits 2.5 miles from the Playhouse Square theater complex, 6.1 miles from University Circle and a 5-minute walk from West Side Market.Elegant, individually decorated rooms and suites feature antique furniture, free WiFi, and flat-screen TVs; some units add iPod docks, private balconies, whirlpool tubs and/or rainfall showerheads. Set off a private courtyard, lofts add hardwood floors and wood beams, and may include such features as kitchens and stained glass windows.A 3-course breakfast is included, and complimentary snacks and drinks are available in the guest pantry.

Things You Need to Know

  • Walking distance to the West Side Market and the Franklin Castle
  • Guests liked the service
  • Guests praised the breakfast

Feedback From Real Customers

Laura Young

My husband and I recently traveled to Cleveland so I could be evaluated for a surgery there, and we picked the J Palen House It was fantastic What really stands out to me is that when we arrived Cleveland had a lot of snow, but the b&b made it a point to shovel out a space for us and put cones down so no one would take our spot

I was just really impressed with the foresight and thoughtfulness to do that for usThere was a plumbing issue with our original room, so they upgraded us to the Palen room The plumbing issue was actually fixed before we arrived, but they still let us stay in the Palen room It was lovely The bed was amazing, I never wanted to leave the tub, the fireplace was cozy, and the food was delicious We had the whole building to ourselves, which was so niceThe one thing to look out for is that our room was on the second floor, and the stairs were quite steep-and the only bathroom we could use was on the second floor It wasn’t a problem for us, but it is something to keep in mind if you have severe mobility issues However, as there are other rooms that don’t require stairs, I wouldn’t see it as a deal breaker for anyone staying I’m sure all of the rooms are wonderful to stay inWe’ll actually be traveling to Cleveland again soon for my surgery, so we’ll probably stay at the Palen House again then

Corey Venezia

Diane and Doug were great! We stayed in The Roost, which was very rustic and unique My wife and I both loved it The breakfasts they served us were absutely delicious

They laid out rose petals and towel swans for my wife, our 4 month old we brought along, and myself I was even able to pay them to get a dozen rozes and chocolate covered strawberries ahead for Valentine’s Day This trip was perfect If you need food recommendations, make sure to ask them as well We used 3 of their recommendations and were not disappointed in the least Highly recommend this experience!

Kelly Textoris

We stayed in “The Roost” during our last visit to Cleveland and absolutely loved everything about it The room was so comfortable and had everything we needed The bed was amazing! Diane our host made fresh delicious cookies for us and breakfast

The mini bar was stocked with free beverages and snacks! Perfect location for getting around Cleveland and located in such a fun neighborhood You can walk everywhere Will definitely be staying again

9. Sonesta ES Suites Cleveland Airport (3-star hotel)

About this hotel

Off I-71, this straightforward all-suite hotel is 4 miles from both I-X Center convention venue and Cleveland Hopkins International Airport.Functional quarters range from studios to 2-bedroom suites, and all come with pull-out sofas, kitchens and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Some have fireplaces.A hot breakfast buffet, an airport shuttle and parking are complimentary, as are alcoholic drinks on some weeknights. Amenities include a seasonal outdoor pool, a hot tub, a tennis/basketball court and an exercise room, plus a business center and a convenience store.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests mentioned the bathrooms are unclean
  • 11 min drive to Mill Stream Run Reservation
  • Guests liked the friendly service
  • Guests mentioned “a fireplace” 19 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mustafa Kilcak

We enjoyed staying here The suite room was clean and good for kids The bathroom could be cleaner

One of the reason that we have chosen this hotel is the free breakfast We understand due to the Covid, they prepare to go box However, when you don’t eat ham because of religious reason, you should respect it and find a solution for it The first day they gave us cheese and egg sandwiches They were very kind However, the last day the front desk girl says they give whatever in the bag which could be ham or cheese It was not kind and it is not what it is supposed to be if you offer free breakfast or you could give what people ask when you are willing to spare time to get egg and cheese sandwiches Big thanks to the front desk guy to quite her and went to the kitchen and grab what we were asking It is sad to feel for us and for our kids in this way if you cannot eat something else other than egg and cheese sandwiches due to the religious reasons I don’t want my kids to feel bad because of their choice of religions Overall it was good

Christina Jordan

Pet friendly rooms are disgusting I was traveling with my cats so was given a pet friendly room Upon entry the entire place smelled of animal urine

You could see stains on the floor as well where pets have used the carpet as their toilet The area most saturated with animal urine was in front of the bathroom which my cat ended up rolling in I had to bathe him afterwards he smelled so awful of urine from head to toe Even just walking on the carpet barefooted, my feet felt really gross Aside from that nastiness, the beds did not have any fitted sheets however they were comfortable The TV worked great, the shower/hot water worked great, and the amenities were nice The AC worked very well The front desk staff were very friendly as well I was just really disappointed in the cleanliness of the pet friendly rooms We pay an extra deposit for cleaning, you would think the rooms would’ve been in better condition They honestly need to rip up all of the carpets from those rooms to avoid animals having accidents on their floors and retaining all of the smells I’m only giving two stars because the room cleanliness really threw me off It just felt gross knowing that I had to put my things in that room, potentially coming out smelling like animal urine I am very grateful to the friendly staff upfront, but these rooms need more attention

Melissa R. Kosovich

I stayed by myself the night before my wedding, and my husband stayed with me that night Everyone congratulated us without us mentioning we’d just gotten married I think it was because I had mentioned it when I originally booked the room almost a year before

Everyone was super friendly, and kind I accidentally left my Fitbit in the room, and the process to reclaim it was very smooth Setting up a block of rooms for our guests was pretty easy too Would stay here again

10. Wyndham Avon (3-star hotel)

  • Address: 35600 Detroit Rd, Avon, OH 44011
  • Phone: (440) 517-4124
  • Ratings: 4.5 (813 reviews) Excellent
  • Website : Wyndham Avon
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished lodging with a bright restaurant & a bar, plus an indoor pool, a 24/7 gym & fire pits.

About this hotel

Set 6 miles from Sandy Ridge Reservation, this modern hotel in a commercial area is 7 miles from both Huntington Beach and the Lake Erie Nature & Science Center.Warm, straightforward room have free Wi-Fi, 2 flat-screen TVs and kitchenettes, as well as sitting areas with pull-out sofas. Suites offer separate living areas; some have whirlpool tubs. Room service is available.Parking is complimentary. There’s an airy bar/lounge and a bright restaurant with floor-to-ceiling windows. Additional amenities include an indoor pool and a hot tub, along with a 24-hour gym, a business center and a market. There are 2 patios with fire pits.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 6 min drive to Miller Nature Preserve
  • Guests praised the friendly service
  • Some guests complained about the breakfast

Feedback From Real Customers

Greg Eakins

The rooms here are super nice I especially liked the well designed shower with the high-flow showerhead You could wash a moose in that thing

The mattress was nice and firm, and the pillows weren’t so soft that they envelop your head and heat up your ears Our room was equipped with a fridgeThere’s a small gym with some dumbbells and the typical cardio equipment Not much to offer for serious liftersThe pool seemed to be closed or something while we were there That may have been a pandemic thingBreakfast is scant There was some cereal and yogurt But the coffee was actually excellent It’s a bit of a drive to get breakfast from here

Joshua Bryner

Stayed one night kept telling me I had a credit card on file that wasn’t mine The breakfast bar was horrible not hot breakfast as advertised and people in room next to us were super loud tried calling front desk no answer just ringing Hot tub was broke and there breakfast was better during the pandemic than it is now at least it was hot and fresh then

Now they wanna give you teddy grahams and apple sauce and no flavor cereal Will not be staying again in the future

Joan Peterson

This is supposed to be a higher quality hotel and we paid a premium rate for the room The lobby and seating areas were nice, but our room had a broken door to the bathroom (wouldn’t shut), a broken closet door that made it hard to get in and out of the bed, and a couch that was broken There were other minor issues like frayed towels

Generally, it did not seem well maintained I made a list to turn in at the front desk as we checked out There was no apology for the condition of the room The desk staff just nodded as if she had heard this type of issue before Clearly, this was not a well kept hotel

11. Holiday Inn Express & Suites Cleveland West – Westlake, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 90, this informal hotel is 10 miles from NASA’s Glenn Research Center, 13.7 miles from Cleveland Hopkins International Airport and 16.6 miles from the Rock & Roll Hall of Fame.The colorful rooms come with free Wi-Fi and flat-screen TVs, in addition to minifridges, microwaves and coffeemakers. Some have pull-out sofas, while suites add kitchenettes and living areas. Kids age 19 and under stay without charge with an adult.Complimentary perks include parking and a hot breakfast buffet. Additional amenities include a gym, coin-operated laundry facilities and a snack shop, as well as an indoor pool with a slide and fountains.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 6 min drive to Lake Erie Nature & Science Center
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Trevor Mk

Incredible hotel I have stayed at many IHG properties, and this hotel ranks amongst the best All of the hotel employees were amongst the friendliest and most helpful hotel staff I’ve had the pleasure of working with

The rooms were clean, quiet, and quite comfortable Breakfast was hot and plenty of options, and even the breakfast attendant went out of her way to make sure we had a pleasurable stayOnly negative we had was the room was not equipped with bedding for the sofa bed, or had enough towel Easily alleviated with a visit to the front desk, who was extremely apologeticWould definitely stay here again, and highly recommend

Sarah Herrier

The room was clean and cozy The front desk was very kind The pool was pretty cool with different colored lights and a hot tub that overflowed into the pool

There was also a little kiddo area in the pool with a mushroom or something that would sprinkle water down The pool seemed a bit under chlorinated Overall a very nice stay and was close to Dave and Busters which was the whole reason we stayed at a hotel The breakfast hours were a bit longer which was nice but there were so many people the selection was small We went down at 8:30 I would definitely stay again though

Rosie G

Let me start off by saying our 1st room was not cleaned properly in a few areas so we had to switch rooms within 10 mins of arriving The second room was much better The pool area is amazing

hot tub is big enough for about 8-10 people and you can still 3 ft social distance Regular pool is in an L shape ranging from 3 ft to 45 ft They also have a kiddie pool area with a whirlpool and water sprouts and a slide Therefore the pool area is great for every age Breakfast had a good variety of prepared and grab and go options We would stay again

12. Residence Inn by Marriott Cleveland Downtown (3-star hotel)

About this hotel

A 6-minute walk from Progressive Field, this genteel all-suite hotel is 2 miles from the Great Lakes Science Center and a mile from the Rock & Roll Hall of Fame.The relaxed studio suites feature bright accent walls, kitchens and free Wi-Fi, as well as flat-screens, desks and living areas with pull-out sofas. The 1-bedroom suites add separate living rooms. Some have fireplaces.Hot breakfast is complimentary. Other amenities include a fitness center, a 24-hour convenience store and a coin-operated laundry. There’s also meeting space. Parking is available for a fee.

Things You Need to Know

  • Walking distance to Cleveland Arcade and Public Square, Cleveland
  • Guests liked the friendly service
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the unclean bathrooms
  • Guests praised the restaurant
  • Guests mentioned “a fireplace” 10 times
  • Guests praised the nightlife
  • Guests praised the bar

Feedback From Real Customers

Michael J.

Very good re-use of a historic building (arcade mall) If you want quiet, make sure your room does not face the front main road as you can hear vehicles with blaring music through the windows during the night Front desk staff was very helpful, even secured our luggage after check out so we could visit the Rock and Roll Hall of Fame without having to put our luggage in our vehicle in the parking garage

We will come back and stay here again

Edie Cavanaugh

The room size was fabulous but in need of many repairs Reported the shower had a really bad leak, was told it would be taken care of Never was

Clothes hook on back of one bedroom door totally knocked off Had to get toilet paper from the front desk because housekeeping didn’t have any Asked for change at the front desk, twice, they had NO money in their cash drawer I was told to ask the valet The workers were very pleasant and polite

Margo Fritz

Our room was located in the Euclid building This is the most customer unfriendly layout I have ever experienced in a hotel We took the elevator from the lobby to the second floor

Walked through the dining area and out a door into the building next door that has various stores located in it We walked along a second floor walkway that looks down on the shopping are for quite some time to a second elevator We took the second elevator to the 4th floor Once we got off the second elevator it was a walk through various halls and up a set of stairs finally to our room Using a luggage cart was not an option The room was not anything like other residence inns I have stayed in It was dirty and needed updated to say the least Some of our pillows did not have pillow cases on them We did not have enough towels in our room for our family, for some reason only 3 were provided I called the front desk and they were supposed to send more, they never came We asked the front desk if there was a better way to our room and she told us there was only one way We experimented with several stairwells to find a more customer friendly way to our room All of the stairwells are disgusting, many cigarette butts, empty beer cans and filth The breakfast was also a disappointment slimy not fully cooked eggs, sausage, waffle in a plastic wrapper and old bananas Upon checkout I was charged for two days of valet when I had only used it once I called to complain and was told that the valet had tickets for each day and it had to be right I was eventually credited after another phone call

13. La Quinta Inn & Suites by Wyndham Cleveland – Airport North (2-star hotel)

About this hotel

Across the street from the Puritas Rapid Transit train station, this colorful lodging is 3.8 milea from Cleveland Hopkins International Airport and 10 miles from downtown Cleveland.Pillow-top mattresses are included in each modern room, as well as coffeemakers, free WiFi and flat-screen TVs with HD channels. Upgraded rooms and suites add minifridges and microwaves. Suites offer separate living areas with sofabeds. Kids 18 and under stay free with a parent or grandparent.Free parking and continental breakfast are offered in addition to an airport shuttle, fitness center and guest laundry facilities.

Things You Need to Know

  • 8 min drive to Glenn Research Center
  • 8 min drive to Cleveland Hopkins
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Aaron Hess

The hotel itself is nothing too special, but worked fine for our trip The rooms are decently clean but not spotless There is an RTA station right across the parking lot and the area is actually pretty quiet

The breakfast was actually quite good too! Only major complaint was that the room had a slight odor upon arrival and the hallways smelled of smoke even though it is a non-smoking hotel The staff are super friendly and are absolutely amazing though!

Mylah Morris

The entire place was booked and very loud Our sink wouldn’t drain and the beds were full size instead of queen Other than that, can’t complain

The lobby and breakfast area is very nice And the free airport shuttle was early and got us there promptly Drivers even helped with our luggage Would definitely stay again and use the airport shuttle!

Elizabeth Hintz

We stayed here on the way to visit family and friends in the midwest and were so glad that we stopped here The front desk staff were friendly, and the beds were among the most comfortable we’ve ever slept in My only complaint that the floors in our guest room were somewhat dirty (our feet were black after walking around for a few minutes), but everything else was clean

There are restaurants nearby, the staff were friendly and helpful, and they have a great pet policy (our cats enjoyed their stay) Overall, we will be back again!

14. Residence Inn by Marriott Cleveland Avon at The Emerald Event Center (3-star hotel)

About this hotel

Off Interstate 90, this laid-back all-suite hotel is 4 miles from Lake Erie Nature and Science Center, and 5 miles from Huntington Beach.Simple, colorful suites offer free Wi-Fi, flat-screens and desks, plus kitchens, dining tables and sofabeds. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also a casual lobby bar and a terrace with a fire pit, as well as an indoor pool, a hot tub, a gym and a sport court. Other amenities include a business center and a coin-operated laundry, plus meeting and event space. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 9 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests liked the lobby, mentioned 23 times in reviews

Feedback From Real Customers

Michelle B

This is probably one of the nicer hotels we’ve stayed at The bed was was really comfortable, and we didn’t hear any hallway or neighboring noise The option of the bar, basketball area, and lounge areas were all nice

Breakfast was great, several options you don’t find at most other hotels (almond milk, turkey sausage) The front desk staff was also friendly Would definitely stay here again!

Rebecca Bowers

Staff was indifferent Never got a friendly smile in 3days from anyone The toilet flange had to be replaced after each flush

Ice maker never worked Towels for the pool are kept at the front desk so you have to drip across the lobby if you are not aware of this The outdoor courtyard is cozy Will not stay here again The rooms were clean enough, but not the best

Nn Kk

The room is spacious but little things like not working bedside lamps, sofa bed full of crumbs and chips and broken sofa mattress, fridge obviously needed some wipe down so is greasy stove top, the pool had dirt on the bottom, jacuzzi barely warm We are members with Marriott but this is the first time we came across this kind of hotel By the way, I did reported it to the front desk and she says she’d refund us, but didn’t follow through

15. Hyatt Place Cleveland/Westlake/Crocker Park (3-star hotel)

About this hotel

Adjacent to Crocker Park shopping and dining complex, this relaxed hotel is 3 miles from the Lake Erie Nature & Science Center and 12 miles from Cleveland Hopkins International Airport.Understated rooms feature free Wi-Fi, and partially separated sitting areas with pull-out sofas. They also come with minifridges, wet bars, and tea and coffeemakers, plus flat-screen TVs and iPod docks. Suites add separate living rooms.Parking is complimentary. Other amenities include a 24-hour snack bar, a mini-mart and a cafe/bar. There’s an indoor pool and a 24-hour fitness room.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 12 times
  • Guests mentioned lobbies 13 times
  • The hotel has a boutique store
  • Guests praised the 24-hour bar

Feedback From Real Customers

Grachii Marcelo

Front desk staff was very accommodating and professional The hotel offers great breakfast options though I must say that it’s very limited compared to other hotels The hotel is clean and tidy

The rooms are spacious and even though I didn’t get a room on the topmost floor, I didn’t really hear the footsteps from upstairs The location is great with so many options for restaurants The downside is that the parking garage is not connected to the hotel They could have had a bridge from the hotel that connects to the parking garage instead of walking outside by the alley which could be dangerous at night or challenging during winter time especially if it’s snowing Otherwise, my experience with this hotel was pleasant and satisfying

Rick Weislo

A great location for Crocker Park We like to stay there when visiting family in the area The staff is amazing dealing with a mid quality hotel

They advertise a pool, but please don’t attempt it Murky water with a thin layer floating on top The rooms are average No praise but no complaints Perfect for their bottom line I guessThe breakfast is a surpriseon the good side🙂 weirdly the highlight of our stayBe careful at their lobby bar It’s regular hotel front desk staff “acting” as bartenders But they’re embarrassing $6 for a limited choice canned beer, $10 for “mixed drinks” There’s better bar staff at a local dive barThis hotel wouldn’t survive If it weren’t for the location

Erin Madore

I really wanted to love this place The location is great The continental breakfast was good

The rooms were okay What made it a poor visit for us was being a family of 4 we asked for daily housekeeping We expected a bathroom wipe down, emptied trash, fresh towels, and maybe a bed or two made We even helped by bagging trash and piling up towels What we got was rude housekeepers and no service even after reminding the front desk numerous times I’ll try some where else next time

16. Residence Inn by Marriott Cleveland Airport/Middleburg Heights (3-star hotel)

About this hotel

In a leafy area filled with restaurants and medical centers, this informal all-suite hotel is a 9-minute walk from Baldwin Wallace University, 2 miles from the Berea Falls Scenic Overlook and 3 miles from Cleveland Hopkins International Airport.Straightforward studios provide kitchenettes, flat-screen TVs and complimentary Wi-Fi. Suites add separate living rooms.Free perks include breakfast, parking and an airport shuttle. There’s also an indoor pool and a coin-operated laundry. Pets are welcome (surcharge).

Things You Need to Know

  • The rooms have microwaves
  • 11 min drive to Mill Stream Run Reservation
  • 14 min drive to Cleveland Hopkins
  • Guests praised the service

Feedback From Real Customers

Krista and Chris Dion

Clean spacious comfortable modern room I slept great!Wonderful neighborhood I enjoy walking for exercise and stress relief

The adjoining Berea neighborhood was charmingFour eating options in the same parking lot as hotel with healthy optionsI look forward to when the hotel can offer a hot breakfast again

17. Courtyard by Marriott Cleveland Airport North (3-star hotel)

About this hotel

This modern hotel is less than a mile’s drive from the Great Northern Mall and a 4.3-mile drive from the Cleveland Hopkins International Airport.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add sofabeds and separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations, and 2 meeting rooms. Other amenities include an indoor pool, a 24/7 exercise room, a free 24/7 airport shuttle and on-site free parking.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Rocky River Reservation
  • 9 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned lobbies 11 times
  • Guests liked the indoor pool

Feedback From Real Customers

Kon Battles

Breakfast NOT included! When I checked in I enquired about breakfast and the desk clerk said it is served between 7 and 10 in the hotel lobby so I was expecting a complementary breakfast but it turned out you can place and order ($7 to $15 for entries) -not what I was expecting so we went out for breakfast which was an unexpected cost for us The room was quiet and clean which was good The hot tub jets would not turn on – so overall I would say “OK stay”

I’ve had much better Marriott stays but this one wasn’t horrible

Lori N

Great hotel Has gym and laundry and a small Starbucks inside Good bar food

Nice staff Walmart directly across the street, a cute mall 5min walk down the street, and tons of restaurants like macaroni grill red Robin the Harry Buffalo and more all walkable within 15 min or less There’s some water stuff close too but I haven’t done that yet People even get married and choose this hotel a lot Only one frown and that’s the microwave being all the way downstairs in the lobby Still a great pick

Dennis Leonard

My stay was short I arrived at the hotel at 10:00 PM only to get up at 3:00 AM to catch the shuttle to get to the airport by 4:00 AM The staff was very courteous and the shuttle was prompt

It was nice to leave my car in their lot for a week until I returned Upon my return I called the hotel from baggage claim and the shuttle was there to take me back to the hotel and my car by the time I got my bags and headed outside I would definitely recommend for anyone else taking a red eye out of Hopkins

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