hotel with kitchen in Mobile, AL

1. Malaga Inn (3-star hotel)

  • Address: 359 Church St, Mobile, AL 36602
  • Phone: (251) 438-4701
  • Ratings: 4.3 (951 reviews) Very good
  • Website : Malaga Inn
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale, elegant lodging set in 1862 townhomes, featuring antiques-filled quarters & free breakfast.

About this hotel

This charming, upscale hotel, occupying 2 antebellum townhouses originally constructed in 1862, is a 2-minute walk from the Mobile Civic Center and 2.4 miles from the USS Battleship Alabama Memorial Park.Elegant rooms are set across both the original townhomes and a rear addition, and feature antique and reproduction furnishings, plus designer toiletries, coffeemakers, flat-screen TVs and free Wi-Fi. Suites add separate bedrooms and living rooms, which have crystal chandeliers.Breakfast and parking are included. A central courtyard features a fountain, and there’s an outdoor pool.

Things You Need to Know

  • Guests liked the rooms
  • Some guests disliked the bathrooms
  • Walking distance to the Mobile Carnival Museum and Alabama Contemporary Art Center
  • Guests praised the friendly, professional service
  • Guests mentioned “Mardi Gras” 20 times
  • Guests praised the architecture
  • Guests liked the breakfast

Feedback From Real Customers

Jenifer Steele

Customer service was excellent! Room was awesome! Hard wood flooring was so clean you could walk barefoot and NOTHING get on our feet!! Bed was so comfortable! House keeping lady was super nice as was the front desk person Most of all I left something valuable in the room I called and within five minutes Christie went to the room found my item and called me back! I highly recommend staying here

I will again for sure!

Matthew Milner

We had a two night stay and everything went very well Simple check in Our room was easy to get in and out of on the ground floor of the courtyard

Our room was simple but well appointed The AC seemed to run all night, but it was not loud and we slept well on a bed that we initially thought was going to be too soft They are right beside the civic center and a short, 3-block walk to Dauphin Street and all of the bars, restaurants and music venues And parking was free! We would stay here again

Carlos Campbell

Don’t forget to use Hᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking any place This site will compare countless booking web sites and usually will have rates much cheaper compared to others! Thank me later! This hotel is the best rated in this area

I’ve been coming here for years If you choose this place you won’t be disappointedIf you are looking for a beautiful historic hotel with an amazing courtyard, this is it Understand this isn’t a newly constructed hotel, it was built in the 1800’s The staff was friendly, the rooms are spacious and clean, and the courtyard is gorgeous

2. Homewood Suites by Hilton Mobile I-65/Airport Blvd, AL (3-star hotel)

About this hotel

Off I-65, this contemporary all-suite hotel is 8 miles from Mobile Regional Airport and 12 miles from Battleship Memorial Park.Modern studios come with kitchenettes, dining tables and free Wi-Fi, plus pull-out sofas, and flat-screen TVs with premium channels. The 1-bedroom suites add separate living rooms.Complimentary amenities include parking, hot breakfast, weekday evening socials, and a grocery shopping service. There’s also a 24/7 convenience store, an outdoor pool and a fitness center, as well as laundry facilities (fee), a meeting room and a business center.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 12 min drive to the Mobile Museum of Art
  • Guests praised the service
  • Guests mentioned “beer” 11 times
  • The fitness center has elliptical machines

Feedback From Real Customers

Selina Dashiell

Excellent place to stay when visiting Mobile, AL Our suite was extremely comfortable, neat & clean Lots of extras provided for our convenience & comfort

The office Staff & kitchen employees were all very friendly & helpful They made you feel welcomed They did everything to make our stay there pleasant We loved the two nights of free dinner food, beer & wine Plenty of indoor & outdoor games to play in addition to the pool & exercise room No wonder they have received so many awards of excellence If ever in Mobile again this is the place to stay I highly recommend this locationSelina D, Decatur, GA

Audra Davis

What a horrible experience! First room had non-working refrigerator, moved to 2nd which had non-working AC in mid-July and they wouldn’t move us again or try to fix until following mid-morning, but that was just part of it Lynn at front desk, after I had voluntarily gone down to let her know I had service animals, accused me of having fake documentation and charged me an illegal pet fee She was so terrible and embarrassed me and had me so upset after

I still have an open complaint against this hotel & I will never stay here again If customer service doesn’t make it right, I will also not patronize Hilton brands again either My husband and I travel for work 85% of the days in a year, so I’m sure another hotel chain would love to have us

3. Home2 Suites by Hilton Mobile West I-10 Tillmans Corner (3-star hotel)

About this hotel

Set amid shopping plazas and casual eateries near the intersection of Route 90 and Interstate 10, this relaxed all-suite hotel is 8 miles from the Mobile International Speedway, and 12 miles from the Bellingrath Gardens and Home.Unfussy studios feature kitchenettes, Wi-Fi and flat-screen TVs, plus sitting areas with sofabeds. The 1-bedroom suites add separate living rooms.Amenities include an outdoor pool, a gym, and a patio with BBQ grills. There’s also a convenience store and meeting space. Hot breakfast, parking and guest laundry facilities are available. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms
  • 13 min drive to the Gulf Coast Exploreum Science Center
  • Some guests disliked the bathrooms
  • Guests mentioned the service is friendly
  • Guests mentioned refrigerators 11 times
  • Guests mentioned “Housekeeping” 11 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Liz Howell Pritchard

Staff was friendly, patient, and professional The hotel was fully booked the night before my arrival, and staff was having a hard time getting rooms cleaned and ready in time for arriving guests I watched staff interact professionally under stressful circumstances

It’s easy to give good customer service when things are slow — it’s another thing to maintain calm under stress As for the facility, room was spacious, with a comfortable bed and hot shower Breakfast had nice options — including fresh fruit, waffles, and hard-boiled eggs And good, strong, hot coffee Location is close to interstate, which is certainly convenient, but photos suggest a relaxing outdoor fire pit area —it faces a fast food drive through Great for a place to rest on the road or while exploring the area, but not a hotel where you want to linger and enjoy outdoor spaces Lastly, I was on the third floor and could hear every step of the guests above me, so bring earplugs if you are a light sleeper I would definitely stay again

Mace

Loved this little hotel by the freeway! We were unable to stay another night in our Airbnb but they were able to help, even included a small discount to help with pricing There is a hot breakfast that consists of oatmeal, toast, cereal, waffles, and fruit Coffee and tea available 24/7

Even though we were warned, I wasn’t excited about the floors being damp from being cleaned, my children almost fell a few times from going to tile from the damp carpet Glad nobody got hurt The pool is saline not chlorine and is handicap accessible They do have ramps and handicap parking available as well Only 2 luggage carriers so if someone has one in their room you are out of luck The bathroom was a little dirty when we went to use it, there was something on the shower wall that looked kind of gross This hotel is pet accessible as well with a $50 pet fee with up to 2 pets allowed at a time Check in at 3pm Check out at 11am Microwave and small refrigerators in the room Dryer in the restroom Iron in the closet Also liked the curtain that could separate the beds from the little study area

THURAYYAH PITTS

Room was spacious and clean Smelled like bleach which was a good thing However sheets had wet spot (didn’t fully dry) they brought another set of sheets and same issue

I just covered the spot with a towel as I was just glad to know at least the sheets were clean lol However between the bleach used in cleaning of sheets and the bleach to clean room, smelled like a swimming pool The shower door was broken and the smoke detectors in the bedroom were covered (previous guests must have been smoking) But overall it was a good stay as it was clean and spacious Oh yea the food SUCKS

4. TownePlace Suites by Marriott Mobile Saraland (3-star hotel)

About this hotel

Off Interstate 65, this relaxed all-suite hotel is 4 miles from hiking trails and a beach at Chickasabogue Park, and 11 miles from a museum in 19th-century Bragg-Mitchel House.Simple studios offer free Wi-Fi, flat-screens and desks, plus kitchens and sofabeds. The 1-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also an exercise room and an outdoor pool, as well as a BBQ area and a coin-operated laundry. Pets are welcome for a fee.

Things You Need to Know

  • The rooms have kitchenettes
  • 6 min drive to Chickasabogue Park – A Mobile County Park
  • Guests praised the service
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

pinkcoyote1

Recently stayed here on a weeks vacation and it was an excellent hotel in my opinion I wish all hotels were this clean and quite Also one of the ladies who works during breakfast hours is amazing

I think her name was Wanda and she is really friendly and really sweet They should give her a raise for being an excellent worker as well as very friendly I would definitely stay here again

Diane Johnson

Very clean and nice desk people Ashley on nights is very friendly, and helpful So are the other girls I just don’t know them as wellPlease give Ashley an Atta Girl

Tonya was very helpful to me at check in There was only 1 gal that was not as friendly on mid day I felt like I was a bother to her All in all it was a good experience Thank you all

5. Home2 Suites by Hilton Mobile I-65 Government Boulevard (2-star hotel)

About this hotel

Near restaurants and shops, this modern all-suite hotel is a 5-minute walk from baseball games at the Hank Aaron Stadium. It’s a mile from I-65 and 4 miles from exhibits and guided tours at the 19th-century Bragg-Mitchell Mansion.Cozy studios include free Wi-Fi, flat-screen TVs and pull-out couches, as well as kitchens. The 1-bedroom suites add separate living and dining areas. Kids stay at no charge with an adult.Parking is complimentary, as is hot breakfast served in a colorful dining room. There’s gym/laundry room and a convenience store. An outdoor pool has a sundeck with shaded loungers. A patio features a fire pit and BBQ grills.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have kitchenettes and refrigerators
  • 11 min drive to the Gulf Coast Exploreum Science Center
  • Guests praised the service
  • Guests mentioned lobbies 14 times
  • Guests mentioned microwaves 12 times
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

brandy smith

Wonderful hotel!!!! Our room was clean spacious We let them know we needed to use the fold out couch as a bed They already had it pulled out and all made up for us upon arrival

The entire property was clean and well kept The staff were very nice and went out of their way to help in any way they could Super accommodating 10 out of 10 would stay here again Would recommend to anyone

Bee Gee

One of the worst hotels I have stayed in I thought the Hilton actually meant something but I guess not First night, ended up calling the front desk more than 4 times due to people in upstairs unit having a birthday party at 11pm

Finally, after contacting guess services main line something was done and they were moved Second night, minors age 10 years and younger, running around the building loudly banging on everyone’s door Had to call guess service and notified the front desk, the lady at the front desk knew what they were doing and nothing was done until I called the 1800 number Save yourself from this place, the walls are paper thin and so are the floors Do yourself a favor don’t book here, honestly I’ve had a better stay at a motel 6 Not even worth 1 star

Bosslady V44

Great location! Walked everyyyyyywhere! Costco, Newks, and Hobby Lobby! Left my car parked most of my stay Front desk accommodated my early check-in which was a true blessing after traveling 4 hours I was even surprised by the breakfast sandwiches and mini waffles

A repeat stay for sure Love the mini kitchen and extra space in the room

6. Wingate by Wyndham Mobile (3-star hotel)

About this hotel

This simple hotel, off I-65, is 2 miles from Mobile Museum of Art and 10.2 miles from Mobile Downtown Airport.The relaxed rooms come with free Wi-Fi, flat-screen TVs and desks with ergonomic chairs. Some include kitchenettes, while suites add separate living areas with pull-out sofas. Kids 17 and under stay at no extra cost with an adult.Freebies include continental breakfast, an airport shuttle and parking with space for trucks and buses. Other amenities include an outdoor pool, a hot tub and a fitness center, plus 2 meeting rooms, a business center and laundry facilities.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • Guests praised the beds
  • 6 min drive to Langan (Municipal) Park
  • Guests praised the friendly service
  • Guests mentioned “cruise ships” 24 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Lorri Joiner

I didn’t stay overnight So I cannot give a rating on the room but the hotel was very clean and above average decor The front desk staff was very friendly and helpful

I was their for a conference room meeting with my son in law and the staff made me welcome and comfortable while I waited for him The dining room was well stocked The front desk clerk yesterday was so nice and hospitable Thank you!

Talena lunsford

Do not book this hotel if you think it offers transport to the cruise terminal It is advertised as a hotel that will let you park your car at the hotel and transport you to the terminal It is my fault for not calling before I booked the hotel, but I was surprised when I got there, and she said they no longer offer that package

There wasn’t any help for the misunderstanding The hotel is currently under construction, but it is a nice hotel I love my room It is spacious and reasonably priced I would have rated higher if not for the cruise terminal mishap I now have to pay to park at the terminal, which is an additional $100 I was not expecting to pay

Meera Meera

Staff was kind It was a midnight check in Staff had a screw driver we could borrow for our car to resolve a door issue

However they put us in a king vs 2 queens Was too tired from a 10 hr drive to get it switched Room was simple and cozy, but lacked building maintenance bathroom door doesn’t shut and toilet had water running issues Fine for a few hours of sleep

7. Fairfield Inn & Suites by Marriott Mobile Saraland (3-star hotel)

About this hotel

Surrounded by a forest, this modern, warm hotel off Interstate 65 is 9 miles from the Mobile Botanical Gardens and 12 miles from the Ladd-Peebles Stadium.The cozy rooms feature free Wi-Fi, plus flat-screen TVs, minifridges and microwaves. Suites add living areas with pull-out couches.Parking is complimentary, as is hot breakfast served in a homey dining room. Other amenities include a convenience store, a 24-hour fitness center and an outdoor pool. Regular evening socials are organized.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 6 min drive to Chickasabogue Park – A Mobile County Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked the lobby, mentioned 10 times in reviews
  • The fitness center has free weights

Feedback From Real Customers

Joseph Boswell

The staff was the only good thing I could compliment them on Super nice staff and welcoming However, my room was not as clean and well kept up as I expected

I found some dead cockroaches laying on the floor behind the furniture and other bug bodies So it’s not very well inspected by housekeeping Also, the shampoo bottle in the shower was not restocked and full so I ended up having to go to the store and get some shampoo I also killed a couple of cockroaches crawling around I don’t know if it is because its the bottom floor but I would highly recommend pest inspectionI would very kindly recommend housekeeping up their cleaning and restocking abilities and inspections and do thorough checks around the rooms to make sure it is clean and fully stocked for their guests

Sharat Menon

Well I should say this is not the best Fairfield I have stayed before The hotel is clean, but customer service is not the best The front door key card reader doesn’t work

Complained about it twice, no one took care of it My room door handle is messed up Complained about it twice, no one took care of it There is no printer in this place but they have a sign which says browse and print Internet kept breaking down every few hours Called the front desk and they couldn’t help I used to stay at Marriott a lot 3 years back and changed to Hilton because of such issues Hilton was sold out so didn’t have another option than stay in Marriott I was hoping things changed But disappointed to say the least, they could do better to take of their customers

Carl Mitko

Friendly employees, spacious room, good variety breakfast itemsThis was our 2nd time staying at this Fairfield hotel We had a good experience during our previous stay, so when we were looking for a hotel in the area, there was no doubt we wanted to stay here again

The front desk agent was friendly and checked us in efficiently Our two queens room was spacious There was plenty of space for us to open our luggage and also lots of countertop space in the bathroom to stow our toiletriesAlmost everything was in great working condition The only thing that was not was the refillable wall mounted (glued) shampoo bottle which fell off That will need to be reglued We loved the pullout desk, quiet AC, microwave, mini fridge, and built-in luggage rackAs for breakfast, for fruits they had fresh whole strawberries (rarely seen at this level of hotels), apples, bananas, and cubed honeydew For hot items, they had Jimmy Dean sandwiches, sausage patties, pre-made waffles, and quiches (also a rarely seen item) They also had other common bread and yogurt itemsAll in all, we had another good stay and will still recommend this place to anyone looking for a hotel in this area!

8. Hampton Inn & Suites Mobile- Downtown Historic District (3-star hotel)

About this hotel

In the historic district of downtown Mobile, this modern hotel is a 3-minute walk from the Gulf Coast Exploreum Science Center and 4 minutes’ walk from Fort Conde.Chic rooms feature free Wi-Fi and flat-screen TVs with HD channels, as well as coffeemakers. Suites add kitchenettes, separate living areas and microwaves. Some also offer balconies.Freebies include daily hot breakfast (served on-site) and takeout breakfast bags available during weekdays. There’s an outdoor pool, a fitness center and a coin-operated laundry. Parking is available for a surcharge.

Things You Need to Know

  • Walking distance to the Gulf Coast Exploreum Science Center and Mardi Gras Park
  • Guests praised the friendly service
  • Guests mentioned balconies 25 times
  • Guests mentioned “Mardi Gras” 16 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Meghan Mahoum-Nassar

Came through Mobile for work – love this hotel! Rooms are spacious and well laid out Beds are comfortable Everything is clean and smells nice

Breakfast is delicious and the coffee is decent Staff is very friendly and always helpful Secure parking conveniently attached Great location with easy walking to several attractions downtown and a lovely view of the cruise port Definitely recommend and will be staying again when back in Mobile

prettyfetch1

This hotel was everything, right in the center of everything Me and my boyfriend enjoyed all of the local restaurants and bars on the strip it was very nice to walk outside and be near so many attractions The room was very spacious and clean the bed was super comfortable, we didn’t wanna leave

Parking was nine dollars a day but it was worth it the parking lot was definitely safe I would definitely stay again if I were to travel to Mobile again Five stars from me and my boyfriend we loved it

Donald S. Everheart Sr.

Staff was friendly and helpful From directions around the city to a nearby ice-cream shop There was a very nice cashier that gave me a breakdown of how to get a balcony view next time

Then there was Mr White He was cleaning the floor when I spoke with him but he was very informative about the hotel as well as the goodness and kindness of the staff and where he like to go for sightseeing as well as good dining This was a wonderful experience We will return and this time, we’ll have a balcony view of Royal Street

9. Candlewood Suites Mobile-Downtown, an IHG Hotel (2-star hotel)

About this hotel

Situated in Downtown near the Mobile River, this laid-back all-suite hotel is a 7-minute walk from the Mobile Convention Center, a 16-minute walk from the Mobile Civic Center and 3 miles from the USS Alabama Battleship Memorial Park.Warmly decorated studios feature free Wi-Fi, flat-screen TVs, DVD players and kitchenettes. Airy 1-bedroom suites add separate living rooms with pull-out sofas.There’s an outdoor pool and a BBQ area. A gym, a business center and a convenience store are open 24/7. Coin-operated laundry facilities are available. Parking and breakfast are offered for a surcharge.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Walking distance to Bienville Square and the Gulf Coast Exploreum Science Center
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned refrigerators 12 times
  • Guests mentioned “Mardi Gras” 11 times
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Donna Marie

We stayed from July 23/25 it was so amazing! Maria the Manager on duty was the first we saw she was so friendly and sweet she helped get us rooms right away and placed together this alone gave us peace of mind with a newborn baby then the staff all amazing with smiles and pleasant greetings! I was going down to wash and ran into a hskp at about 9pm and she was so happy asked if we needed anything that alone was so special I can’t say how much your staff made us feel so welcomed I would rate my stay at a 10+ and cannot wait to return again I didn’t want to leave It was perfect Thank you again for being so amazing

Gabrella Hinton

I didn’t have a clue about this Suite, but I was blown away when I arrived to see how it looked in comparison with some others And the room was nice, clean and spacious We had a nice window view of downtown, just in the mist of everything

In fact we walked to all the local locations Customer service was good I would stay again

Michael Bonner

25 Stars Check in was a breeze and front desk staff was very kind

Lobby is nice with reasonably priced snacks and drinks Get to the room and after getting settled, boom found a bed bug No one’s fault it happens After I inspected the beds (and my luggage) I brought the bug to Khaela and another young lady, also told them what should be done(oh btw, I am a health, sanitation, and habitability inspector for the Navy) They were polite and gave us a new room Complete 180 from our first room The furniture had food smudges, dishes not put away, fridge was dirty, and an overwhelming smell of what I assume was curry from the previous guest We stayed without a fuss regardless The next morning realized I had left my toothbrush in bed bug room Here’s the sad part, went to the room to retrieve it (still had the key) and found the housekeeper MAKING THE BEDS I HAD TOSSED DURING MY INSPECTION Room was not put out of order, clearly pest control wasn’t called Disappointing I would recommend the stay due to friendly hotel staff Just be sure to check the corners of the mattresses

10. Fort Condé Inn (4-star hotel)

  • Address: 165 St Emanuel St, Mobile, AL 36602
  • Phone: (251) 405-5040
  • Ratings: 4.7 (327 reviews) Excellent
  • Website : Fort Condé Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Grand B&B set in a polished 1836 mansion offering posh rooms, suites & cottages, plus courtyards.

About this hotel

Housed in a restored mansion dating to 1836, this stately bed-and-breakfast is 0.3 miles from the Gulf Coast Exploreum Science Center and 2.4 miles from USS Battleship Alabama Memorial Park.Elegant rooms, suites and cottages have free Wi-Fi, period antiques and original details. Some have 4-poster beds and claw-foot bathtubs.Breakfast is included, and there’s a lounge, reception room, dining room and courtyards for guest use.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Conde-Charlotte House and Fort Conde
  • Guests praised the friendly service
  • Guests mentioned “cruise ships” 11 times
  • Guests praised the breakfast

Feedback From Real Customers

Jack Ussery

Originally booked a room at the Renaissance, but plans changed I absolutely must say I’M SO HAPPY THEY DID!This place will be the ONLY hotel I stay in while visiting the beautiful city of Mobile from now on! Beautiful property, excellent service and absolutely no issues with our room!Stunning historical property within walking distance to everything you can do for fun in Downtown Mobile! Came for a cruise, staying one night and they include FREE parking for the week! Thank you SO MUCH Fort Conde!

Jason Ohler

Anyone taking a cruise or just looking for a wonderful place to get away you have found the perfect place With individual rooms and cruise parking with 3-5 min walk to the port I was greeted at the door and walked to my room by the receptionist

Everything done so well with clean room and I even had my own fireplace in the room Would recommend to anyone

Sherry Toney

This little place was absolutely amazing!! My husband and I stayed in Suite 8, the Ben & Jen suite, and we were not disappointed! The rooms were immaculate, staff was amazingly helpful and nice, and it was so quiet, which was exactly what we were looking for! It is close enough to drive or walk to so many restaurants, and beaches, and has so many historical buildings around it This is definitely our new vacation place!

11. Residence Inn by Marriott Mobile (3-star hotel)

About this hotel

This casual extended-stay hotel off Interstate 65 is 8 miles from Mobile Regional Airport and 11 miles from downtown Mobile.The relaxed studios come with kitchens, Wi-Fi and iPod docks, as well as pull-out sofas and flat-screen TVs. The 1- and 2-bedroom suites add separate living rooms; some feature fireplaces.Regular evening socials are complimentary. Other amenities include an indoor pool, a sports court and a gym, plus a business center and coin-operated laundry facilities. Parking and hot breakfast are available, and pets are welcome.

Things You Need to Know

  • The rooms have refrigerators and kitchenettes
  • 10 min drive to the Mobile Museum of Art
  • Guests liked the service
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Eik S.

I was there for 3 days, the staff was very friendly The room was very large and spacious, with kitchen and living room The bed was comfortable

Breakfast was ok and you could start the day with it Parking was free, there was a pool, tennis court and gym The airport is about 20min drive and the downtown is 10 min far A lot of Restaurants was in the area

Roland Allen

This stay was very different from my last stay a few months ago I posted a glowing review on that two-night stay Since this was a longer stay, I noticed a number of deficiencies

To begin with, the patio area that includes a fire pit and the BBQ grill, is dedicated as a smoking area I counted 8 well-used ash trays this morning Thus, it is not fit for those of us who do not smoke There is no other outside area for relaxing for non-smokers It seems unfair to penalize non-smokers who want to enjoy the spaceThe staff, for the most part, are friendly, but the front desk is usually un-attended There is no buzzer or bell to alert staff when they’re needed That’s annoyingThere were other problems There were no towels or water in the tiny workout facility – although it is set up to have both towels and water There were no towels in the pool areaThe lack of upkeep stood out on this visit as well Walls are not only marred, they are damaged in many placesEverything I’ve mentioned can be addressed by management This property has potential to be a LOT better if management pays attention

LyNette Bush

I stay at this location any time I’m in Mobile Last month’s visit, in which I traveled with my elderly parents (80’s), convinced me it is now being poorly managed*The Hotel was under construction & the website did not reflect that, so I could book somewhere else

*Our rooms weren’t available to us until a full 2hrs after regular check-in This is AFTER we confirmed early check-in*The entrance to the hotel/Lobby area was under active construction while we were there and we had to navigate around contractors and their supplies*Contractors parked in the handicapped space during our entire stay This made it difficult for entrance and egress*The Breakfast was measly and without normal condiments*I complimented Porsha & Sherwin individually because the Ass’t Manager on duty (James) was rude and abrasive Sherwin was extremely attentive and welcoming as the Kitchen/Dining Staff although the offerings were substandard compared to past visits to this location and Porsha was helpful as Housekeeping considering the circumstancesHad I been travelling alone, I may not have bothered with a complaint, but my elderly parents were with me and this absolutely was not a Marriott experience, and I’ll not be returning based on this visitWe were compensated a total of $40 by the Hotel The Ass’t Mgr, James, offered me 20,000 points, and it’s now a month later, and I still haven’t received themMarriott should do better

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