hotel with kitchen in San Jacinto, CA

1. Hampton Inn & Suites Hemet (3-star hotel)

  • Address: 3700 W Florida Ave, Hemet, CA 92545
  • Phone: (951) 929-7373
  • Ratings: 4.3 (648 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Hemet
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel featuring free WiFi & hot breakfast, plus a heated outdoor pool & a hot tub.

About this hotel

This unassuming hotel is 5.5 miles from Diamond Valley Lake, 11 miles from Big League Dreams Sports Park and 4 miles from Western Science Center.Simple rooms offer free WiFi, flat-screen TVs and desks, plus microwaves, minifridges and coffeemakers. Upgraded rooms and suites add pull-out sofas.Complimentary amenities include parking, and hot breakfast or weekday breakfast bags to go. Other amenities include an exercise room, a heated outdoor pool and a hot tub, as well as a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • Guests praised the friendly service
  • Guests mentioned lobbies 12 times
  • The fitness center has treadmills and weight machines
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Timothy Crowhurst

My stay has been pleasant The rooms (2) have been clean and maintained The front counter staff has been helpful, personable and enjoyable

They have worked hard on my behalf The location is well suited for business purposes Morning breakfast has been well prepared and timely The staff has pays attention to the cleanliness of the areaI will be staying again when I return Thank you

Matt F

Nice cozy hotel with a beautiful scenery on the back side The staff was really friendly and accommodating Breakfast was great, simple, but filling

The rooms were nice, but not what we expected They were clean and looked wonderful, but we expected a bit more roomOverall great experience!

Nicholas Cox

Rented a small conference room here to film a deposition; so I don’t know what the actual rooms are like The lobby is beautiful Friendly staff

They only gave us access to the free/open “lobby” wifi It seems to be working well, I just wish we could have been given access to a more secure networkThe coffee in the breakfast area is fresh and tasty Which is important because I take it blackLots of options for food nearby Whatever you’re into, looks like they might have it

2. Holiday Inn Express & Suites Banning, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 10, this contemporary hotel is 6.6 miles from Oak Valley Golf Club, 6.9 miles from the Morongo Casino & Spa, and 24 miles from Palm Springs.The classic rooms feature desks, flat-screen TVs with cable channels and stereos, plus coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living areas with pull-out sofas and kitchenettes with minifridges and microwaves.Amenities include free hot breakfast, an outdoor heated pool, a meeting room and fitness/business centers, plus free parking.

Things You Need to Know

  • Guests praised the large rooms, which have microwaves
  • Guests praised the beds
  • 6 min drive to the Gilman Ranch
  • Guests liked the professional service
  • Guests mentioned “a pillow” 11 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Brianna Darwin

If I could put negative stars I would! Our room had NO towels When we called down to ask for some, no answer on the phone When we walked downstairs, nobody was at the desk…we waited for 45 minutes for an employee

Nobody ever came! Our room had RAZOR BLADES on the floor Hair clumps LOTS of hair clumps in the bed! Nobody cared when we called to bring these items to their attention We were simply told “Oh yeah, this is common for our hotel Nothing unusual there!” Management will not call us back and bother to even try to make things right! We paid $300 for one night in the most DISGUSTING and FILTHY hotel ever I do NOT recommend this place at all!!!!! GROSS

J Califas

Room smelled wierd The pillows were missing pillow covers and the sheets looked kinda dirty There was a hair scrunchy in the shower from the prior guest

We had to make multiple trips to the front desk to address this Customer service was good but I wish they paid better attention to cleanliness so it would avoid the trouble of bothering them to fix Will most likely not be staying here again

D Haigler

Our stay started off by entering a room that wasn’t prepped for a stay, the couch and table were flipped as if someone just got done with sleeping in the room So we had to go back and show the front desk and they gave us a new room Got all tucked into bed when we woke up the AC had gone out in the room to another room move so we moved rooms in less then 24hr period very inconvenient

When we finally got settled in the 3rd floor was very very hot and it had an odor as smelled if they just did a carpet cleaning, and with 100degree heat it didn’t mix well I would truly say that The gentleman at the front desk his name was Felipe helped us with a friendly smile and felt like he was doing everything in his power to male us feel welcome But overall wasn’t satisfied with the hotel The last thing that was inconvenient, in the description they had a spa but when we went out to check it out it was cemented in which sucked

3. Morongo Casino Resort & Spa (4-star hotel)

About this hotel

Set just off Interstate 10 and 6.6 miles from Mt. San Jacinto State Park, this kitschy, high-rise casino resort is topped by a fan of neon lights.The cozy, refined rooms feature flat-screen TVs, Wi-Fi (fee) and minibars. Some offer mountain and canyon views. Top-floor suites are accessed by a private elevator and offer additional living areas and whirlpool tubs. Airy, upscale casitas with outdoor showers and private lounging pools are also available. Room service is offered.A daily resort fee covers valet parking, in-room coffee and use of the gym, spa and pool area. Other perks include a casino, and multiple dining and entertainment options.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 6 min drive to the Cabazon Dinosaurs
  • One of the few hotels in the area with a 24-hr front desk
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “outlet stores” 87 times
  • The hotel has breakfast
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

It’s Mr. Frank

Nice facility Casino is clean and well managed Payouts on slots seem slim but table games can get you back on track with a basic knowledge of the games

Food choices are decent and there is no bad food to be had Floor staff are always present and helpfulValet or Self Parking with easeWorth a visit or stay Outlet Stores are very close and everything is freeway adjacentI look forward to staying in the hotel for a 3 day weekend to give an expanded review

Chuck Wood

We are not regulars here just passing throughI thought it was very clean, And definitely a lively casino with a lot of patrons Look like it had some good dining choices

Never made it past the casino floor to any of the rooms Security wouldn’t let us view the pool area Staff at the store we stopped in was very nice

Roy Steele

I went to the Morongo Casino and Spa with friends and had a great time This hotel, casino, and spa, is a world class destination in a beautiful setting in the California desert The hotel tower rises like a Phoenix in the desert, and there’s a gorgeous pool and spa

It was snowing in the mountains the day I visited and it was cold outside while it was warm in the casinoThe gaming floor is huge and a high tech wonder! All the slot machines are video based with colorful displays that are amazing You can gamble a penny, a nickel, quarter, dollar, a ten, or twenty on up In other words, there is something for everyoneThere’s plenty to do! With slots and table games including blackjack, video poker, and several bars and a multitude of restaurants, you never have to leave If you do want to explore, one of the largest outlet malls in the United States is right next door, and there’s a Starbucks right there too Plus Palm Springs/Hollywood East is just 20 minutes away by carAdmittedly, I’m not a gambler, though me and my gambling friends had fun at the Morongo Casino! Be sure to visit and tell them Roy sent you! Cheers!

4. Hampton Inn & Suites Banning-Beaumont (3-star hotel)

About this hotel

This classic hotel off Interstate 10 is 2 miles from the city center and 7 miles from Desert Hills Premium Outlets.Contemporary rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs. Suites offer living areas, microwaves, whirlpool tubs and pull-out sofas.Free perks include parking, hot breakfast and weekday breakfast bags to go. There’s a fitness room, an outdoor pool, a business center and coin laundry.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have coffee makers
  • 8 min drive to the Gilman Ranch
  • Guests praised the friendly service

Feedback From Real Customers

melissa s

Comfortable with a few little issues The room phone wasn’t working We were trying to call the front desk to report that the toilet (which we hadn’t used yet) was clogged

Also, the mini fridge was frosted over & stopped working, until we thawed it outI still gave it 4 stars though because they include a nice continental breakfast, the beds were comfortable, the room was clean, the staff was nice, & it’s a nice area to stay

Mitchell R

I’d like to start this review with the best part of our experience, Lindsey (the receptionist) was extremely helpful, kind, and accommodating helping to rectify a booking mistake on my part The room is beautiful, large, very clean, and easily accessible The room came stocked with a variety of quality Neutrogena products

We will definitely be staying here again First choice of hotels near the Morongo casino!***NEXT DAY EDIT***Best continental breakfast I’ve ever had, and they accommodated a late checkout!

5. Red Lion Inn & Suites Perris (3-star hotel)

About this hotel

Off Interstate 215, this laid-back hotel in the Temecula Valley Wine Country is 3 miles from the Orange Empire Railway Museum, and 8 miles from biking and hiking trails inside the Lake Perris State Recreation Area.The traditionally furnished rooms feature complimentary Wi-Fi, flat-screen TVs and sitting areas, as well as coffeemakers, minifridges and microwaves. Suites have balconies, and living rooms with sofabeds. Upgraded suites add whirlpool tubs.Freebies include parking, a breakfast buffet, and coffee and tea in the lobby 24 hours a day. There’s also a heated outdoor pool, a hot tub and a gym, plus coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds
  • 5 min drive to Skydive Perris
  • Guests mentioned the service is friendly
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

gabriel alexander Vivian

Honest Review The owners keep it looking nice It’s safe

But the first room I was in looked clean until I was trying to find a shoe under the bed Found some packaging from a bb gun, a ton of hair and lint and misc other bits of contagion The rooms are large Beds are comfy The shower/ tub floor in both rooms were so slippery that I had to put a towel on the floor All the girls from the front desk During THE DAY we’re pleasant and friendly The night shift lady was a pompous ray of unpleasantness

Sheri Mayta

This is actually a zero star rating There appear to be nice rooms in this hotel according to other reviewers but unfortunately I did not get one of them The carpet was full of stains, the furniture was damaged, the curtains looked like there was dried blood on them and the bed had a waterproof cover on the mattress which was uncomfortable and loud when you moved around

Why do you need a waterproof mattress cover? I’ve never stayed in a hotel that used a waterproof mattress cover The only good thing about the hotel was the woman at the front desk who was very pleasant Overall the hotel is old and in need of upgrades I will not stay here again and will let everyone I know to find a different hotel if they are ever in this area To the owner: You keep apologizing for the experience people have had here but it doesn’t appear you actually do anything about it You should not be allowed to rent out rooms in this condition They certainly are not worth what you are charging

Carri Chandler

If I could score as a zero, I would have Issues with location:1 Customer service – unfriendly welcome

Had to bring my own pen to sign?!? Wow No extra rooms since wedding guest staying there2 Room – Strong cat urine smell (never went away)3 Chairs – Soaked stains, grime ingrained chairs in the room The cat urine smell was so strong that I couldn’t tell if it was coming from the soaked stained chair I could only guess Definitely didn’t sit on chairs Office chair had a broken arm rest Both chairs were something you’d see on the side of the road with a FREE sign on it4 Holley tore sheer curtains and splashes of red on the wall and chair Not sure if it was blood stain5 AC – turned off every hour Room blazing hot upon arrival Hot weather, so we were up every hour to turn the AC back on Got no sleep6 Contacted hotel customer service on website and by email – received no response except that it is a franchise location and they will try to contact them Surprised that Sonesta would allow their brand name to have such poor represented by a franchise like this I thought there were brand standards for franchises7 No hotels availability in the immediate area All were booked for the night I understand why Red Lion was not their first choice to stay at Only reason we didn’t sleep in the car (instead of this unclean hotel) was that it was too hot outFriends and family will avoid any Sonesta and/or Red Lion Inns in the future I suggest the same to you and your familyWell traveled Never have experienced anything like this before

6. Best Western Plus Diamond Valley Inn (2-star hotel)

About this hotel

In a commercial area off Highway 74, this functional hotel is 4 miles from the Western Science Center and 6 miles from Diamond Valley Lake. The nearest bus stop is a 1-minute walk away.The unfussy rooms feature free Wi-Fi, flat-screen TVs and minifridges, plus microwaves. Upgraded rooms offer sitting areas, some with fireplaces. Kids age 17 and under stay at no charge with an adult.Complimentary amenities include full breakfast and parking. There’s also an outdoor pool, a hot tub and a fitness center.

Things You Need to Know

  • The unfussy rooms have refrigerators and microwaves
  • 6 min drive to Mary Henley Park
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Allison Alden

I stayed there a few days ago and had a great overnight The price is on par with the surrounding area The quality is definitely there

I had a king size, non smoking room and the bed was comfy and very easy to sleep in The TV had satellite, so lots of channels to choose from All the staff I met were extremely kind and helpful There was a hot breakfast in the morning and it was great Eggs, sausage, biscuits, gravy, waffles, a variety of toast/bagels, cereal, coffee, juicesI can keep going The quality and variety of the breakfast made the cost of the hotel even more of a value

Terry Miller

I enjoyed our stay staff was very helpful and nice Marcus and Vicky went above and beyond their jobs and helped us out with getting to and from the airport when needed They truly need raises And sweet Sandra housekeeper she really kept our room very clean

And they all loved our baby Freckles We will truly miss the staff their in Hemet Best Western Plus We spent nights in Best Western hotels coming across to Tennessee and this is one of the best ones we’ve stayed in If we’re ever back in town we will surely stay with you guys again Thank you all for such a wonderful time and stay

Owie26

So we stayed here over the president’s weekend and there are a few minor problems First we asked for a room with a king bed and sofa bed, the king bed is fine but the sofa bed is in terrible condition Out of 8 spring only 2 were there so a fee times my son would slip through the big hole

The pool is not heated ao its very cold and unuseable and jacuzzi is not working Their phone needs the cocer panel It’s not all bad, their breakfast is good and their customer service is very nice

7. Travelodge by Wyndham Hemet CA (2-star hotel)

About this hotel

Set among shops and restaurants on Highway 79, this straightforward hotel is 4 miles from the Western Science Center museum and 5.7 miles from Diamond Valley Lake.Free Wi-Fi and flat-screen TVs are offered in the classic rooms, along with microwaves, minifridges and coffeemakers. All have exterior entrances; some feature pool views. Kids age 17 and under stay free with an adult.Continental breakfast and parking are free. Amenities include an outdoor pool, a sundeck and a hot tub, as well as a business center. Pets are accommodated for a fee.

Things You Need to Know

  • 3 min drive to Mary Henley Park
  • Guests praised the service
  • Guests mentioned the rooms are unclean

Feedback From Real Customers

leonard duran

The only thing bothering me about writing a review is 1 Nothing will change and 2 I’ll most likely get a response from the owner about how things are going to change but will offer nothing to accommodate us for our inconvenience

If you want to hear people fighting all night, babies outside crying at 1am, dogs barking, rude housekeeping, limited parking, disgusting rooms that smell to high heaven if smoke, bathrooms with mold, people hanging out smoking on the stairs and countless other things that make you feel uncomfortable … stay here And that’s not just my room or some unusual experience Our family had 3 rooms, we stayed out this way for a wedding Each room was the same I don’t even want a refund I just hope that the people who take the time to read these reviews strongly consider something else Even if it’s a few bucks moreTRASH!

Colleen Maddy

This place was horrible! When you check in you sign a paper that says NO refunds! Well I know why now As you can see there is mold in tub, graffiti on the wall, toilet had to be plunged twice,floor was dirty, bed made the loudest noise when you moved around in it, no light covers in bathroom The room was big,they do have fridge,coffee and microwave in room

But for the price it’s not worth it!

Cruz Venegas

Worst place ever!HORRIBLECheck in at LOBBY WINDOW1st Room 209Holes in wallRed sluge in mini CoolerChipped painted over light switchesTagging etched on televisionTaggin in bathroomPaint peeling off wallsHair in TubDead Bugs on box springCigarette smellHuge Gap around DoorI grabed my belongings and was ready to leave(NO REFUND paper is given to you at checking)I told front desk that the room was nothing like pictures posted on line and not stayable for even 1 nightI was Given room 215Much cleanerstill had paint chips coming off wallsNo headboard on bedsChairs were ripped and dirtySmall single sofa was stained and smelled (we didnt use any chair in the room)Curtains were thin did not allow for any privacy( i could see my husband shaving from accross the hotel)BuildingLooks fine from a distanceCigarete butt all over floorSmell of marijuana all day (i mean that was not horrible but

should be mentioned)Plenty of dogs barking earlyin the morningBy 5:45 am you hear babies crying, people arguing, doors slamming, alarms going off ectWORST PLACE I HAVE EVER STAYED IN MY LIFE!!!!!!!!!!!

8. Royal Inn & Suites Hemet (2-star hotel)

About this hotel

Set along Highway 74, this simple, low-rise motel is a mile from the Hemet Museum, 5 miles from the Western Science Center, and 4 miles from the Ramona Bowl Amphitheatre, which dates from 1923.Accessed by exterior corridors, the modest rooms offer minifridges, microwaves and air-conditioning, plus TVs and free Wi-Fi. Kids age 17 and under stay at no charge with parent.Parking is complimentary. There’s also a coin-operated laundry.

Things You Need to Know

  • 2 min drive to Hemet Museum
  • Guests praised the service
  • Some guests complained about the rooms

Feedback From Real Customers

Nicole Brückner

We were on a road trip and wanted a place for one night We checked in late which was no problem Entering the room it looked definitely not like in the pictures

Hair on the pillows and sheets The blanket we were supposed to sleep in was dirty The remote didn’t work Wifi not available because the signal was too low The lady at the front desk wasn’t helpful at all The next morning I wanted to take a shower Oh No hot water Back to the front desk but the woman there couldn’t help either So we left We didn’t expect much but that was beyond every bad expectation If we had slept in the car it would have been at least clean Never again

Kaci Reisinger

Ok here’s the list1 No phone2

Air conditioner did not work, it would literallyFreeze over with a sheet of ice3The door did not close let alone lock, it could be pushed open with very little effort4 No coffee maker5 I had to give a $10 deposit to get the remote control I never got my deposit back6 The room was dirty, like someone had thrown hands of dirt on to the floor I wore shoe’s the entire stayI gave it one star because of the way the hotel is laid out, it’s quiet and private in the back where I wasNot worth $10000

Christine Lee

I’ve been this motel several years ago,it looks even better than before The landscaping is improved a lot There are plenty of roses and vincas, as well as some new bougainvilleas along the fence and the front gate

It makes me feel like a homeHome, home, sweet home 😄

9. Quality Inn Hemet – San Jacinto (2-star hotel)

About this hotel

This modern 2-story hotel is 3.7 miles from the Ramona Bowl Amphitheatre and 6.9 miles from Soboba Casino.All rooms have en suite bathrooms, as well as free WiFi, TVs, minifridges, microwaves and coffeemakers. Upgraded rooms include whirlpool tubs, desks and wet bars.Free hot breakfast is provided, as well as free coffee all day. The hotel also has an outdoor pool and hot tub. Other amenities include a meeting room, guest laundry facilities and free parking for trucks, buses and RVs.

Things You Need to Know

  • Guests praised the rooms
  • 14 min walk to Hemet Museum
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests praised the hot tub

Feedback From Real Customers

Lisa Pacheco / Telles

I rate a 4 because the pool was not open When Every other motel had thier’s open The lady stated the reason it’s closed was because the city has not approved them to open

I was so disappointed I called other motels to check That’s how I knew other pools where openOther then that the service was great Location was fine Housekeeper was awesome ✌️&❤️

Andrea Garcia

Nina, not sure correct spelling of name but she was pleasant I called in and requested early check in and she got our room ready within thirty mins and the extra towels and pillows in the room were in the room as requested when booked The beds were some of the most comfortable we’ve ever experienced and we’ve stayed at higher end hotels but this was sleeping on a cloud

The room was clean and the water pressure in the shower was wonderful!! The tv is direct tv and had all the channels and the pool was enjoyable and it’s 6ft deep and the jacuzzi was hot Didn’t get to enjoy breakfast decided to sleep in a little longer but nonetheless we will be staying here again Really pleased

Jahnae Johnson

HORRIBLE experience Missed a wedding and weekend in the area because I was charged three times which placed me negative Heed the reviews and steer clear of this place

This is one of the few occasions where I wished I listened to my fellow commenters and DIDNT give this place a chance Ruined three month old plans Management lacks compassion and instead of trying to remedy the issue, they questioned my intelligence Spare your bad experience and book some place else I’m really considering suing this establishment for the experience I had my 6 month old son and husband with me Stranded in an unfamiliar city without funding due to incompetence and lack of compassion

10. Best Western Moreno Hotel & Suites (2-star hotel)

About this hotel

Off Route 60, this 3-story hotel with a Spanish-tiled roof is an 8-minute drive to hiking at Box Springs Mountain Park and a 10-minute drive to March Air Force Base.The rooms and suites are accessed through outside corridors and have a colorful, contemporary decor. All include free WiFi, fridges, microwaves, coffeemakers and cable TVs. All suites and some rooms have private balconies.The hotel’s garden courtyard features an outdoor pool and hot tub. Free amenities include a full hot breakfast and parking. There’s also a fitness room, a business center with guest-use computers, plus coin-operated laundry facilities.

Things You Need to Know

  • 9 min drive to Riverside County Parks
  • One of the few hotels in the area with a restaurant
  • Some guests complained about the unclean rooms but others thought they were large
  • Some guests complained about the beds
  • Guests mentioned the bathrooms are unclean
  • Guests mentioned hot tubs 15 times
  • Guests liked the breakfast
  • Guests liked the outdoor pool

Feedback From Real Customers

Andrea Garcia

Clean, decently priced, friendly staff and plenty of parking and the room was nice The second tv didn’t have a signal but the one was plenty in the other room We had a king suite with balcony

Jose was great and supplied extra towels and pillows as requested and the breakfast was delicious and the breakfast lady was so sweet and always had everything stocked up We will definitely be staying here again plus it’s centrally located Perfect date weekend getaway

gabriel alexander Vivian

Staff was friendly and accommodating Not very happy with the issues I had 3 nighs

3 different rooms The first room had these sink flies that were covering the sink I asked to be moved rooms Jorge was great and moved me quickly The other two rooms were fine except all the plugs are so loose they won’t hold anything in them When I checked out I told Brittany that I had gotten shocked by one of the plugs near the TV It was a nice jolt to start the morning but still unsafe Would like to return but will bring rubber gloves 😉

Latonia Allen

My husband and I came out to visit family over a week ago and had a very bad experience with this establishment We requested a first floor room and was provided one right by the pool however the door had a 2 to 3 inch gap at the bottom with sunlight lighting the room, next we laid down to rest and I began to feel something bitting me

I was only under the top cover at this moment and all of sudden my husband who is fully clothed began to feel bitting as well We complained to the front desk who was very pleasant about the issue and changed our room We were thankful however I would not return as we were told that the owner would not comp us for the inconveniences of moving rooms in the middle of the night and would flag us as guest who could not return because we complained

11. Fairfield Inn & Suites by Marriott Menifee (2-star hotel)

About this hotel

Set off I-215, this relaxed hotel is 3 miles from the Menifee History Museum, and 9 miles from the shores of Diamond Valley Lake.The warm, streamlined rooms feature flat-screen TVs and Wi-Fi, as well as minifridges, microwaves and coffeemakers. Suites add sofabeds.Breakfast is served in a laid-back dining room. Other amenities include an outdoor pool, a hot tub, a gym and a business center, plus coin-operated laundry facilities. Parking is available.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • 10 min drive to Canyon Hills Community Park
  • Guests mentioned the service is friendly
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Brandie Perez

I never ever post negative reviews but in this case I think it is necessary Stayed multiple days, front desk staff is awesome and the day prior to leaving noticed a rash like appearance on my arms, chest and partially on my back The morning of Friday 7/8/22 I turned in the light look down and notice a tiny bug that I videoed

I quietly approached the lobby staff to let them know and asked for trash bags to seal my clothing up in I was not going to in any way cause a scene as it is not their fault but I did not want them to allow the next guest in there without it being treated Eventually (yesterday) I got a connecting call with George the manager He said the room was checked, no bed bugs and unless I could prove by a pest control company reviewing my video or a Dr verifying bed bug bites there was nothing he could do I am shocked honestly that after the concern and kindness of his staff that he did not at least apologize I actually did share the video with a friend in pest control that said it was definitely a bed bug that had just had a blood meal that’s how they look “elongated” but unless I brought it to him in a bag, he could not put it on paper to show the hotel Use your flashlight, check bedding prior to unpacking especially at this location This picture is a screen shot of a very zoomed in video as it won’t allow me to post a video He also mentioned I may have brought this bug in with me Regardless, it’s a bug in a bed and I was kind enough to not freak out but approach the staff with kindness in quiet

Cindy Fung

We arrived late, only 1 person at front desk Front desk lady need to step away to assist another customer, so she called for back up to help Waited a bit but not a big issue

Got upgraded to 2 queen suite, with seating area and TV Room is equip with microwave and mini fridge We were given late check out as well, which was sweet!The luggage cart was a bit difficult to use, perhaps the wheel is a bit stuck/ out of balance Staff offer to help but we told them we can handle it ourselves All the staff we encountered was very nice and friendly We ask for direction to the post office, and the staff printed out a map for us!On the website, it says the hotel was built 2020 However, the bathroom seems to be a bit dated Especially the bath tub, it shows a lot of sign of wear and tearWe asked for glassware, but the front desk said they don’t have restaurant on site so no glassware However, hotel information shows that they have a banquet hall, so I am not quite sure why they refuse to give us glasswareThere’s an outdoor patio right next to the pool However, there’s many cockroach around that area Wish the hotel can do better with pest controlBreakfast is free, however, hot food options are very limited and coffee taste a bit weak and very wateryI’d give 5 stars for service, but 3 stars for the hotel itself

Jay 54

Stayed for 6 nights, room was serviced just once and had to request clean towels on our next to last night of this stay This may seem minor, but the hot water container in the breakfast area must have been filled from a coffee maker because the water tasted and smelled like coffee I’m a tea drinker so this was a pain

For our trip the hotel was a good location and the property is well maintainedIt’s interesting to me that I filled out a review on the Marriott site but it wasn’t posted Makes me suspicious of the reliability of reviews on their site BTW, I’m a Marriott Lifetime Titanium member so I have lots of experience at Marriott properties and generally I’m really happy with them

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