hotel with kitchen in Westchester, IL

1. Hyatt Lodge Oak Brook Chicago (4-star hotel)

About this hotel

Set 2 miles from the Mayslake Peabody Estate, this upscale hotel overlooking a private lake is a 10-minute walk from Lizzadro Museum of Lapidary Art and 10 miles from the Village Links of Glen Ellyn golf course.The modern rooms feature free Wi-Fi, 42-inch flat-screen TVs and coffeemakers. They also come with work desks, private balconies or patios.An area shuttle and parking are complimentary. There’s a casual cafe with a seasonal patio, plus a cozy bar with lake views. Other amenities include a spa, an indoor pool and a gym, plus meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 13 min walk to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service
  • Guests mentioned “Trail” 18 times
  • Guests praised the grounds
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Susie Sand

We celebrated our anniversary yesterday and stayed here We were surprised by the hotel with champagne and chocolate strawberries in our room,nice touch 😉 It was a lovely experience overall

Though we could imagine how beautiful the scenery is in the summerwe will definitely be back! The property is huge, pool is big enough to swim laps, there’s a hot tub too Gym is also very big There’s a cute restaurant that over looks the lakewe didn’t get to try it because we arrived after 3pm and it’s only open for breakfast and lunch but you can still get dinner later in the bar/lounge Clean, beautiful,relaxing property and staff was very nice as well

Jo L

One of the most romantic hotels I’ve ever stayed at Rooms were clean, and a big plus is that they have windows that actually open and you can get some fresh air in the room The front desk was professional and attentive

The design of the building and the location give you that unique lodge feel, like you’re somewhere in the mountains of Austria Great stay, and will stay here whenever I’m in the area They are dog friendly and the prices are more than fair $25 daily pet fee and 60lbs weight limit

Marian Jones

Love love love the location The scenery was beautiful The rooms could have been cleaned

There was dust every where My niece room had a spider web in the corner of the room with a spider So that room hadn’t been cleaned in awhile The bathroom sink had mold or something around the faucet So i did cleaning myself Because staff said the rooms don’t get cleaned until the 3rd day

2. Residence Inn by Marriott Chicago Oak Brook (3-star hotel)

About this hotel

Off Interstate 88, this casual all-suite hotel is a mile from Oak Brook Center shopping mall and 7 miles from the Brookfield Zoo.Straightforward suites offer kitchens, desks and living areas with pull-out sofas, along with free Wi-Fi and flat-screen TVs. The 1- or 2-bedroom suites add separate living areas. Some feature fireplaces.A breakfast buffet and an evening social are complimentary. There’s also an indoor pool, a hot tub and a terrace with BBQs. Other amenities include a business center, an exercise room and a lobby lounge, as well as meeting space. Parking is available.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 15 min walk to Lizzadro Museum of Lapidary Art
  • Some guests disliked the bathrooms
  • Guests mentioned the service is friendly
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • Guests liked the indoor pool

Feedback From Real Customers

Mubeena Ahmed

We are so happy to have experienced such kind hospitality as we did at the Residence Inn Chicago Oak Brook The hotel works out very well for us given the superb location close to the Oak Brook Mall and many awesome eating options More importantly, it has been a very cozy comfortable place for us to call home while there with spacious and sparkling clean rooms equipped with all the necessary conveniences

The staff is extremely warm, friendly and accommodating as well An especially worth mentioning staff member is Darlene who has gone out of her way to make sure our family has everything we need for a comfortable stay and has gone well above and beyond the level of service we have experienced before at any property The lady in the breakfast area too is so kind and friendly and always offered service with a smile! It is due to the hospitality we receive at properties such as this one in Oak Brook that people like me continue to choose the Marriott brand for my very frequent stays when away from home Thank you Darlene and staff for making our stay in Chicago so special and memorable!

Marcos Antonio

I visited this hotel years ago and had a great time on new years eve Back then the hotel needed some renovations I came back on 05/10/2022

The hotel was renovated! The rooms have great furniture, excellent tvs and an overall modern decor The hotel lobby looks great and is functional The breakfast was tasty and hotDuring my previous visit, some years ago, we received attentive and professional service from Darlene To my great surprise she is still employed with the hotel Although I did not initially recognize her, I received a great level of service from her I reminded her that we visited years ago and was impressed with the new look of the hotelDarlene is so professional and quick to assist Keep up the good work Darlene, we look forward to visiting again soonEveryone we encountered was pleasant and professional too So kudos to the management

Colby Gerth

5 day stay The room wasn’t cleaned once I took out my own trash and disposed of my own dirty towels

They couldn’t give me new towels They couldn’t give me an extra blanketI tried to extend my checkout and was told I would need to pay for an extra night I was ready and willing to pay for the extra night They then retracted the offer, and I was forced to leave

3. Hyatt House Chicago / Oak Brook (3-star hotel)

About this hotel

Set among business parks less than a mile from Oak Brook Golf Club, this unfussy hotel is 3 miles from Interstate 88 and 18 miles from the attractions in Lincoln Park.Simply decorated rooms have a warm vibe, and feature free Wi-Fi, flat-screen TVs and sitting areas, as well as minifridges and coffeemakers. Suites add sofabeds and kitchens; some have separate living rooms.Complimentary amenities include parking, hot breakfast and an area shuttle. There’s also a casual bar, an indoor pool and a 24-hour fitness center, plus a convenience store, and an outdoor area with BBQs and a fire pit. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service
  • Guests mentioned “omelettes” 12 times
  • Guests praised the indoor pool
  • Guests praised the casual bar

Feedback From Real Customers

BJ Williams

Wow! Very impressed with this hotel The staff is AMAZING! Everyone very helpful and went over and beyond to make my stay AMAZING! The breakfast was good and my colleagues enjoyed the drinks and food from the bar The hotel was extremely clean

I even saw an employee wiping down the pictures I was like “WOW” they are cleaning here Lol I will definitely return

Ayleen Valenzuela

Overall, an okay stay My family of four stayed for a 3 night stay Not once did we have our linens changed, room cleaned or trash picked up

Also, no fresh towels there were toys from likely the previous guests inside the room goes to show the room was not cleaned well beforehand There were red stains all over the carpet The amenities were why we stayed – Free parking, free hot breakfast, and the pool My kids enjoyed coming down and the selection of food It was convenient, but I would not come back based on service and cleanliness

Danijela Tomic

I booked a room a month before and I arrived at 4:30pm only to be told to wait because the room was not ready and that they were inspecting the room I waited half an hour with my husband and two children, we were tired and hungry after our flight When I asked why the room wasn’t ready when check in was at 3pm, they didn’t have a specific answer

After that, another woman came and said that she would give us a better room That was really nice but all I wanted is a room I booked and check in on time Breakfast is ok, nothing special Two stars only because of the check in process and because the housekeepers come every third day And after the third day they changed only one bed sheet and left the other dirty The location of the hotel is great!

4. Chicago Marriott Oak Brook (3-star hotel)

  • Address: 1401 22nd St, Oak Brook, IL 60523
  • Phone: (630) 573-8555
  • Ratings: 4.2 (1543 reviews) Very good
  • Website : Chicago Marriott Oak Brook
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed quarters in an unpretentious hotel offering a warm restaurant/bar, a cafe & an indoor pool.

About this hotel

Across from the Oakbrook Center mall off Interstate 68, this unpretentious hotel is 2 miles from the historic Mayslake Peabody Estate.Relaxed rooms provide flat-screen TVs, safes, and tea and coffeemakers. Club rooms add access to a private lounge with free breakfast and snacks. Suites have separate living space. Room service is offered.Parking is complimentary. There’s a warm restaurant/bar with a terrace, as well as a Starbucks cafe and a casual lounge area. Other amenities consist of an indoor pool, a hot tub, a gym and a business center.

Things You Need to Know

  • 6 min drive to Lizzadro Museum of Lapidary Art
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the warm restaurant
  • Guests mentioned “shopping malls” 38 times
  • Guests praised the lobby
  • Guests liked the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Britt Lewis

Hotel is definitely dated, in need of upgrades for sure We had a few issues with our room (A/C went out, condensate line plugged and got the carpet soaked) however they relocated us to another room Staff was phenomenal with the exception of a front desk employee (a male) who got an attitude and acted like he wanted to go outside and fight

Want to thank Nathan for fixing everything!! He is good as gold

Ben Cerveny

Everything was very average or below in the rooms No fridge, just a “cooling box”, the toilet was put in crooked so the door would close in the tiniest of bathrooms and the whole place is from the 70s They are updating this year which is very needed

Also, the pool was closed even though the website says they have one The only savior is the bed was fairly comfy

Jack Oxley

The stay at the hotel was nice and quiet The food was very good as well as the service However, I pre-paid for a room through a third party company on 7/27 and 7/28 and then received an email from the hotel with charges for 7/28 for the room

I have been attempting to contact the accounting department to correct it several times leaving messages with no return or email correcting the additional charges This is bad customer service and wouldn’t recommend the hotel unless this has been corrected

5. Residence Inn by Marriott Chicago Midway Airport (3-star hotel)

About this hotel

This relaxed hotel is a mile from Chicago Midway International Airport, 11 miles from the Art Institute of Chicago and 10 miles from the Magnificent Mile.The modern rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs with premium cable channels.Freebies include hot breakfast, as well as parking and an airport shuttle. There’s also a grocery delivery service. Other amenities include an indoor pool, a fitness center, a patio with BBQs, plus a meeting room and laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 22 min drive to the Brookfield Zoo
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

Kelsey Carlson

Lucy, from the front desk is fabulous I cannot say enough about her kindness, her attention to detail and her genuine concern for creating a pleasant experience for guests She truly went above and beyond to ensure that I was taken care of after a canceled flight and a long day of travel

I spend about half the year in hotels and Lucy truly stood out by providing next level customer service Thank you!

named javelin

Pretty nice place to stay, clean rooms, friendly staff, showers with water pressure, comfortable beds, I really have no complaints about this placeSome reviews have mentioned problems with sounds from the trainyard but they didn’t bother me at all in my room It was also really nice going walks on the sidewalk paths as opposed to the usual hotel experience of pure parking lot and nothing else

6. TownePlace Suites by Marriott Chicago Lombard (2-star hotel)

About this hotel

This relaxed, roadside all-suite hotel is 5 miles from Morton Arboretum, 10 miles from Brookfield Zoo and 15 miles from Chicago O’Hare International Airport.Modern studios and 1- to 2-bedroom suites have free Wi-Fi and flat-screen TVs, plus kitchens, pull-out sofas, and desks with ergonomic chairs. Some have separate living rooms.Continental breakfast and parking are free. There’s an outdoor space with BBQ grills. Other amenities include a fitness center, a seasonal outdoor pool and a business center.

Things You Need to Know

  • 10 min drive to Lilacia Park
  • Guests liked the service
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Mozame Mogki

Have been satying on and off here with work several times over the past few months so have a decent idea of the place The front desk staff are always friendly and helpful with anything you might need The rooms are OK not great or bad but get the job done, kitchen is great, bathroom is great, the beds are alright not the best but the sofa in the room is the worst most sorry thing you’ll ever sit on

The only really outstandingly bad thing is the air con/heat; every single room I’ve had the unit is extremely noisy and will buzz all night making it extremely hard to sleep As long as you keep in mind it’s a 2-star hotel it’s a decent choice

Jeff feyrer

This was the 3rd time in the last year we have stayed here in the last year They have been usually very nice but, I noticed they charged me for a 2 bedroom suite when we stayed in a 1 bedroom suite This resulted in an over charge by $85

I called them to tell them this and spoke with a lady by the name of Ashley, who was very unwilling to rectify this She said their rates vary and wasnt willing to look back about this We stay quite frequently in Lombard and the next time will consider their unwilling to help me in this situation on whether we will stay there

Danielle Driver

I would have rated this hotel better but the stay was literally just ok The cleanliness of the room are just ok The guest above us would not stop bumping and moving things around

They had kids so the kids would run all day long They were so rude that when I finally called the front desk to complain they did nothing, they just said ok and that was it, mind you I complained several times and they people above us kept doing the same thing every night! I was so frustrated that I couldn’t wait to leave The only two things I liked about the hotel is the area with restaurants close by, malls, stores but not the hotel itself and certain staff members are good Ms Hatti was my favorite Very sweet and kind person and always spoke and always asked if we needed anything The pool is outside only, the gym room is small but still efficient, the breakfast is ok, they have a small laundry area but you have to pay $2 for washing and $2 for drying but their washing machines doesn’t wash the clothes completely and the dryer doesn’t dry completely You have to dry at least 2 or 3 times so that means more money out your pocket! Before I forget, the let out couch, HORRIBLE!

7. SpringHill Suites by Marriott Chicago Elmhurst/Oakbrook Area (3-star hotel)

About this hotel

This unpretentious all-suite hotel is 2 miles from the Elmhurst History Museum, Wilder Park and the Lizzadro Museum of Lapidary Art.Down-to-earth suites offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, plus minifridges, microwaves, and tea and coffeemakers.Complimentary perks include breakfast and parking. Other amenities consist of a gym, an indoor pool and meeting space, as well as a convenience shop.

Things You Need to Know

  • Guests liked the down-to-earth rooms
  • 7 min drive to the Elmhurst History Museum
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 13 times
  • Guests liked the indoor pool

Feedback From Real Customers

Ejaz Malik

Awesome awesome and very helpful staff Here I met Mark (the tall guy), Kim and Eric and all three made our stay the best possible stay in Chicago Kim & Eric are true Gem and wonderful human

THANK YOU AND STAY BLESSEDProperty is Ok, calm and quite place Clean and well maintained Perfect Score KEEP IT UP!!!!! WILL COME BACK SOON TO SEE YOU AGAIN

Alex Pozniak

Had to ask multiple times to have my room cleaned When they finally got there all they did was fix the bed (kinda) Showers are so tiny you can hardly move

Pull out mattress and couch were stained and gross, and the indoor “heated” pool is hardly heated To add insult to injury, I mentioned all this to the GM of the property who could careless about my complaints Spend your money some place else

8. Regal Inn O’Hare Airport Franklin Park (2-star hotel)

About this hotel

Set along Highway 48, this unpretentious motor inn is 5 miles from both O’Hare International Airport and the Donald E. Stephens Convention Center.The unfussy rooms come with free Wi-Fi and flat-screen TVs, plus minifridges and microwaves. Some also have tea and coffeemakers.Parking is complimentary, as are hot drinks in the lobby. There’s also a restaurant and a coin-operated laundry.

Things You Need to Know

  • Guests praised the beds
  • 16 min drive to the Graue Mill
  • 15 min drive to Chicago O’Hare
  • Guests praised the friendly service
  • Guests mentioned microwaves 22 times

Feedback From Real Customers

Latrina Murdock

I really liked the room environment quiet and peaceful with clean sheets but old towels were in the closet place just laying dirty Also, while completing my assignment for school Staff member cut the WI-FI off while submitting my work could not believe it Thanks for having good Professor at my University I did not get 10 % deduction for failing to submit my work on time

Hristo Yankov

I am not picky and usually very easy to please, all I need is clean sheets and a quiet night I wouldn’t even complain about the whiff of marijuana I caught around the premisesBut when the neighbors next door wake me and my entire family up at 2am, (including 14yo daughter), by banging (on) the bed against the wall, this is where I draw the line for acceptable accomodations

9. SureStay Plus Hotel By Best Western Chicago Lombard (3-star hotel)

About this hotel

A half-mile from the Yorktown Shopping Center, this low-key hotel is 8 miles from both the Cosley Zoo and the Elmhurst Art Museum.The traditionally furnished rooms come with complimentary high-speed Internet access, satellite TV and coffeemakers. Upgraded rooms add sofabeds. Kids stay at no charge in a parent’s room.Freebies include parking and hot breakfast, as well as 24/7 coffee and tea service in the upscale lobby. There’s also a fitness room and a 24-hour business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the kitchenettes
  • Guests praised the friendly, professional service
  • Guests mentioned microwaves 10 times
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Don Williams

I enjoyed my stay at the hotel Besides the delay in clean towels and additional post-pandemic charges added to the daily cost of the rooms, I would consider coming back againThe front desk team on each shift have been awesome and the continental breakfast each morning is fabulous

Compliments to the team that provide excellent meals and different options each morning for all guests (singles, married couples, and families)

Susan B

Gave 2 stars beds comfortable Hot breakfast inedible Eggs yuck bacon so thin put 6 slices on muffin on top of each other still didn’t make one normal piece of bacon

Toilet was reported as not working well Was there 3 days off and on it didn’t work Room not cleaned while there Had to empty own garbage Shower a learning experience Room badly in need of update First floor lobby very nice you would expect that upstairs too Staff friendly

10. Crowne Plaza Lombard Downers Grove, an IHG Hotel (3-star hotel)

About this hotel

Just off Highway 38 and 2.4 miles from Lombard Metra Station, this modern hotel is also 2.7 miles from championship golfing at the Village Links of Glen Ellyn and 4.8 miles from The Morton Arboretum.The classic rooms feature marble bathrooms with rainfall showerheads, desks, flat-screen TVs, WiFi and minifridges. Suites add separate living areas.Amenities include a relaxed bar/restaurant, an indoor pool and a 24-hour gym. There’s also a 24-hour business center, 7 meeting rooms and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 70 times
  • Guests praised the breakfast
  • Guests praised the indoor pool
  • Guests praised the relaxed bar

Feedback From Real Customers

Jill Ebner

Looks can be deceiving…the outside is a little drab but inside is beautiful! The check in staff are amazing! Dee was so delightful and helpful! The beds are comfy, room is cozy and clean The shower feels great! The pool was great! Warm in the room, could have used a hot tub Everything exceeded our expectations

Glen Prairie Restaurant is wonderful!

Val “Valerie Mai” Khadivian

This was the best stay I’ve had in years Staff was absolutely amazing, the pool was stunning and even had a deep end Felt like I was in Florida without having to be in Florida

Not a fan of the restaurant attached to them but that had absolutely no impact on the hotel The restaurant will never have my business As for the staff of the hotel, kudos!!!!! Thank you for a very memorable little holiday Definitely doing this again with other moms

C CJG

I would truly be remiss if I did not leave a review about the stay my family and I had here Initially we were only supposed to stay two nights, this was only a little getaway for my husband, our two little boys and myself However, the staff was so amazing and accommodating to us, that we ended up staying five days!!! From the manager, to two of the front desk staff Karen and Lydia, they made our stay extremely welcoming and amazing for our boys

From accommodating our two year old who has autism, because he loves looking out of windows, to ensuring that we had everything that we needed We learned during our stay that our recently diagnosed 2yr old loves swimming just as much as his older brother With everything that we’ve experienced these past few months, swimming was the thing that he truly has enjoyed the most, which is why we extended our stay The hotel staff were beyond accommodating and helpful during our entire stay and I can truly say that we’re looking forward to returning for a visit

11. The Carleton of Oak Park Hotel (3-star hotel)

About this hotel

Opened in 1928, this historic hotel off I-290 features some vintage architectural details and is a 5-minute drive from the Frank Lloyd Wright Home and Studio, and a 15-minute walk from The Ernest Hemingway Museum.Elegant rooms offer free WiFi, cable TV, and kitchenettes with microwaves, minifridges and coffeemakers; suites add separate living rooms. Some rooms have whirlpool tubs and a number of understated motel-style rooms are available in an annex.Parking is complimentary. There’s also a warmly decorated grill restaurant with seasonal patio seating, plus a lobby bar with flat-screen TVs. Meeting and event space is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 4 min drive to the Frank Lloyd Wright Home and Studio
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

David Rebeles

Enjoyed our stay immensely,(my wife)& I being of old school character, enjoyed the old generation of Ambience, old time feelFrom the lobby,to our quaint(clean)roomEnjoyed the old craftsmanship & decor of entire hotel

as well as the small elevator (that seemed to take 4ever to rise to your floor)when time is not of essence Not to mention the staff kindness & hospitality Next time in area this will be tops on my list of places to Stay & would highly recommend to friends/ family who would enjoy a visit back in timeTo the Good old DaysFeel It!

MissRenee Richardson

The Carleton of Oak Park is indeed a beautiful historic hotel However at over $250 a night completely disappointing Hardly no amenities or better yet any at all for this price

The hotel offers two room types, Boutique and motel Their website does not show more expensive boutique rooms have a view of either a brick wall or the parking lot, no gardens as depicted in pictures They did not have one functioning vending machine on all 4 floors Literally no where to purchase bottled water or any other simplicities No coffee station in the lobby, no continental breakfast at minimum Staff was cordial but looked at us like we were bothersome when we asked for nearby restaurant suggestions Nothing in immediate walking distance We had to ask the front desk to provide water Better off spending money at a Marriot

12. Hyatt Place Chicago/Lombard/Oak Brook (3-star hotel)

About this hotel

Off the I-88, this modern hotel is also 6.1 miles from golf at the Village Links of Glen Ellyn and 6.9 miles from the Odeum Expo Center.The polished rooms come with separate living and sleeping areas, 42-inch flat-screen TVs and pull-out sofas. They also include minifridges and coffeemakers.Amenities include an indoor pool, a fitness center, and a coffee and cocktail bar. There’s also 24/7 dining and a market, plus a complimentary local shuttle.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests praised the showers
  • 11 min drive to Lizzadro Museum of Lapidary Art
  • Guests liked that this hotel is near shopping
  • Guests liked the professional service
  • Guests praised the restaurant
  • Guests mentioned pools 61 times
  • The hotel has a boutique store

Feedback From Real Customers

abdullah boudaya

Great management and great staff Very clean and organized hotel We were greeted by the manager upon arrival and the service was amazing

The hotel is super clean and the rooms are fantastic! I would highly recommend this place I will definitely plan to stay here for my next visits to Chicago area By the way the parking was also excellent and lots of shopping stores and restaurants around Thank you team for making our stay as comfortable as possibleSpecial thanks to the manager who guided us around the area and recommended places to go to

Misty Pranga

Had an excellent stay at this hotel We really enjoyed staying here and will recommend it to others My only complaint the entire time was that the pool was a bit cold

The staff were very friendly and accommodating at every turn Breakfast was great with lots of options for both hot and cold food I was very impressed they even offered almond milk for cereal and coffee

Leanne Clements

The rooms were clean and spacious The lobby, pool, breakfast area and grounds could of used some attention Unkempt to say the least! Breakfast was not very appetizing

We had an issue with our room door jamming and it was handled very unprofessional by the staff The clerk on staff was even using choice 4 letter words dealing with his frustration with the situation! The next day for our inconvenience, I was told I would receive an email with points enough for a free room for any Hyatt Place Of course, that never came Very disappointed!! I would not recommend nor go back to this hotel

13. DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove (3-star hotel)

About this hotel

Set a mile from the Morton Arboretum, this understated all-suite hotel is 4 miles from Oak Brook shopping mall and 7 miles from the Brookfield Zoo.Straightforward 1-bedroom suites have flat-screens, living areas and pull-out sofas, as well as microwaves, minifridges and coffeemakers. The 2-bedroom suites add conference tables. Wi-Fi is available.An area shuttle and parking are complimentary. There’s also an indoor pool and a gym, plus a 24-hour business center and 35,000 sq ft of meeting space. Other amenities include a casual lobby lounge and a restaurant. Breakfast is available.

Things You Need to Know

  • 7 min drive to the Morton Arboretum
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests liked “cookies”, mentioned 23 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

ZeeZee Dawson

I stayed a total of 19 days on a business trip Overall the hotel stay was good could have been better but the room was extremely dusty Room needs a good dusting because it was so build up and I order housekeeping twice my whole trip but nothing was done about the dust

Build up dust on my clothes and items Needs better cleaning or change filters However, the staff was friendly and happy I didn’t get a chance to order room service but the cookies are amazing!!! If you get a chance to stay here, don’t forget your free cookies😃

Deb L.

The bad: There is a half an inch gap at the bottom of my front door(see picture) The hotel is by no means full and they put us next to the elevators so that I can see and hear everyone and everything walking by The water in the shower/tub does not fully turn off and leaks/drips

We arrived late and didn’t notice they didn’t have a Do No Disturb sign so housekeeping barged into the room in the morning When I went to ask the front desk, they initially said it was our responsibility to make sure that we put a do no disturb sign if we didn’t want housekeeping They are not serving breakfast of any kind There weren’t any extra blankets or sheets in the room There isn’t a way to modify the temperature of the roomThe good: location is good and accessible Beds are comfortable Water pressure is high in the shower Plenty of parking

Leo

Location is convenient Not impressed with room cleanliness as there was trash in room from occupant before me Coworkers from my company stay here often but this may be the last time I stay

Many issues with loud occupants and smoking inside rooms The restaurant has great service and really enjoy the fact the Starbucks is inside From someone who stays in Hilton properties every week, there are better options around

14. Fairfield Inn & Suites by Marriott Chicago Lombard (2-star hotel)

About this hotel

This laid-back hotel off I-355 is 4 miles from the Odeum Expo Center, and 10 miles from the gardens and golf course at Cantigny Park.Warm rooms offer desks with ergonomic chairs, free Wi-Fi, and flat-screen TVs with premium cable channels, as well as coffeemakers. Upgraded rooms and suites add pull-out sofas, and some offer minifridges, wet bars and/or whirlpool tubs.Free hot breakfast and parking are offered. Other amenities include an indoor pool, a hot tub and a 24-hour fitness center, plus a business center. There’s also a 24/7 convenience store and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

matthew gilmore

As a platinum Elite member Staying here now started off going well But regret it and wish I stayed back at Residence inn by Marriott Chicago Oak Brook 790 Jorie Blvd Much better overall

So here is the rundown:1) greeted nicely and professionally by Andrea I believe2) room was clean but didn’t smell the best and carpet needs to be updated as well as other things inside the room3) normally I get a bottle water when I walk in and when I arrived after working a 12hr day (I’m not here for pleasure and will not be back) the lady Terry was sitting in her chair while I was waiting at the front desk for someone to come… she slowly walks towards me with a bothered look on her face… and grumpy I might add… I simply ask may I have a bottle of water please? … She hesitates and slowly walks to where the water is and says I’ll do it this time…Wow!? Really I didn’t ask if I can have a party in the lounge which is closed by the way Definitely needs better customer service skills and will let my many colleagues know to stay away unfortunately and will not get my business I work hard for my money and enjoy supporting people who treat me well Hopefully management will do something and keep professional people to represent you all

Joselin Perez

The location of the hotel is incredible We were only about 30 minutes away from the city, which was very convenient There are also restaurants all around, so we had plenty of options to choose from, and we were even able to get food delivered to our room

There were some forest preserves nearby as well, so I was able to go on walks with my family The staff was super nice and helpful I highly recommend the hotel

Jonathan Cragoe

it seems obvious to me that management is responsible for lowsy customer service Some important-acting lady was strutting around with her clip-board being snappy with employees and also with me as a customer it sucks when management only cares about their ego, because then they only hire people who service that ego, rather than service the hotel or its guests

15. Clarion Inn Elmhurst – Oakbrook (3-star hotel)

About this hotel

This laid-back hotel is 13 miles from O’Hare International Airport, 19 miles from downtown Chicago and 25 miles from baseball games at Wrigley Field, home of the Chicago Cubs.The low-key rooms feature free Wi-Fi, flat-screen TVs and coffeemakers. Upgraded rooms add microwaves and minifridges. Suites have separate living areas, sofabeds and/or kitchenettes.Parking is included. Amenities consist of a casual bistro/cafe, plus an indoor heated pool and an exercise room. Meeting space is available. Breakfast is available, and pets are welcome, both for a surcharge.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service, which has a concierge
  • Some guests complained about the restaurant
  • Guests mentioned “Bistro” 17 times
  • Guests praised the indoor pool

Feedback From Real Customers

Cathy Medina

Clean, comfortable room I got upgraded to a king suite Nice staff

Ideal location for me Just three things I was not happy about-Channel up/down on the TV remote didn’t work Had to manually put in channels Hard to do when you don’t know the channel numbers-Phone in room didn’t work-I was told pool was heated It was not

Cat 3

Pros: Comfortable beds, quiet, the pool is huge Showers had good water pressure The front desk guy that I saw the most was super nice and helpful

Cons: Things that were listed on the website were either unavailable or not true (no free breakfast, the pool is NOT heated, the restaurant is not open) If you have a lot of luggage and need to haul it in with a cart the entrance from the side parking lot isn’t accessible (there’s a step to get in the door) and the back parking lot is gravelI think a lot of the cons wouldn’t have stung so much if the price per night hadn’t been so high I kind of ate the cost because I thought I was paying for the amenties, but to get there and have to go to WalMart to get microwave breakfasts and dinners suckedI would only stay here again if the rooms were 100 or less a night, or if they got the breakfast/restaurant situation straightened out

Richard Willer

AWFUL place to stay including management I took pictures of my room that I will be posting on other social mediaThe room was not cleaned

An opened beer was in the fridge, safety bobby pin on the floor, tape literally holding some of the wall together, and the mirror when steamed stated ‘TRUMP 2021!’ I talked to the supervisor when he came in at 4pm only to say they will just take 20% off and can’t find any product to remove the sign on the mirror! Room preparation is a simple task Hotels accept damage deposits, so most issues should be an easy fix, just buy a new mirror or washing product then! Seems very lazy on staff

16. Sonesta ES Suites Chicago-Lombard (3-star hotel)

About this hotel

This extended-stay hotel is 0.6 miles from Yorktown Center’s sprawling shopping mall and 4.7 miles from golfing at the Village Links of Glen Ellyn.The traditional studios to 2-bedroom suites come with kitchens and free WiFi, as well as sofas, fireplaces and flat-screen TVs with premium cable channels. Suites add separate living areas and additional TVs, while some offer vaulted ceilings and multiple levels.Free perks include hot breakfast, weekday evening socials, and parking. There’s also a grocery delivery service, a 24/7 convenience store and BBQ/picnic areas, plus a seasonal outdoor pool, a gym, laundry facilities and an airport shuttle.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the bathrooms
  • Guests mentioned the service is friendly and professional
  • Guests praised the restaurant
  • Guests mentioned “a fireplace” 15 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Lisa Goodman

Great Stay; Great hospitality Absolutely loved the Suite & having access to full refrigerator, stove, microwave, coffee pot and complimentary teas, coffees The suite was clean

My daughter and I had a fully cooked mealKale greens, Shrimp dish over cilantro/lime rice, and salad The set up allowed for a comfortable, cozy staff Once insulation is improved, I can give 5 stars 🌟 Keep up the great work I look forward to trying out the 2 level Loft 😊

Jim Morris

First of all, we dealt with Madison on the phone and at the front desk FANTASTIC representative for this hotel She was informative, cheerful, and remembered our name when ever we talked with her

A great asset for this business We were in town for a wedding celebration held nearby at Noon Whistle Brewery (another great place) and we hosted an after party gathering in our spacious, clean and wonderful room Kitchen suite had seating for 6+ without having to sit on the bed One of the nicest places we ever lodged athighly recommend

Rodney Hensley

We stayed 2 nights First night was quiet and our interaction with staff was friendly and pleasant Second night, the people that were staying in the room above us had a party with loud music

At midnight we ran the dishwasher to cover all the noise At 2am, the dishwasher shutoff and some of the people were outside talking and laughing I called the front desk to complain The music volume did go down but they talked louder and began to stomp their feet Fifteen minutes later I complained again and front desk said that it would take awhile to evict them Thinking things would get better, since they were being evicted, I waited 30 minutes before calling the front desk again When I complained the front desk seemed surprised I hear one person say, in the background, “they are still loud?” The person on the phone said, “we’ll send security” The music volume did go back up, but stomping of the feet and laughing reduced It was apparent the front desk wasn’t going to do anything Finally at 6 it got quiet When I checked out the gentleman at the front desk said security did go back at 3 (my final complaint) to the door but didn’t hear anything I will never stay at this hotel again My advice to anyone considering this hotel is to record the noise so management can hear it the next morning and prove staff and security didn’t do their job or run the dishwasher all night

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