hotel with pool in Bellaire, TX

1. Courtyard by Marriott Houston by The Galleria (3-star hotel)

About this hotel

This straightforward hotel is a 5-minute walk from the Galleria and 2.9 miles from Memorial Park.Contemporary-styled rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby. The American restaurant serves breakfast and dinner. There’s also a business center with workstations and printers, and 4 meeting rooms. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site paid parking.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • Some guests disliked the air conditioning
  • Walking distance to The Galleria and Waterwall
  • Guests praised the friendly, professional service
  • Guests mentioned “shopping malls” 16 times
  • Some guests disliked the indoor pool

Feedback From Real Customers

John Munger

Staff is amazing!I generally do not post reviews but this one deserves it The hotel itself is what you would expect However the staff here goes above and beyond

Always hustling and making sure each customer is taken care of I visit here frequently for work and always impressedExtra thanks to Daniel and Zehra as they welcome you back home and make every guest feel special

Charlene Richardson

Our first night, there was a trail of strange looking insects crawling above the elevator Housekeeping only came once-without our asking AC didn’t work

Was “fixed” but only lasted 1 day Transferred to a different room Had to pay $22 a day for parking No breakfast Elevator didn’t work correctly Would take you to your floor and the doors wouldn’t open Rates were too high for the service

Janae Blount

Overall, the stay was okay My first impression is what I did not like I first arrived around 11am

There was no one at the front desk I waited for about 5 mins, and saw the maintenance lady walk by I asked if she can get the receptionist She went in the office, looking for the receptionist and she wasn’t there She walked around and finally found her Unfortunately we couldn’t do early check in, which was understandable The receptionist let me leave my bag, so I went to Moxies for lunch nearby, which was great I made it back to the hotel It was a different receptionist She was not pleasant at all She gave my room key and asked for my debit card She never went over the additional charges with me I didn’t know about the additional charges until I looked at my bank account I went back down to the receptionist Another receptionist explained the charges I later found out the unpleasant receptionist was actually the manager That’s a shame Overall, room service was prompt and the bartender was pleasant

2. The Post Oak Hotel at Uptown Houston (5-star hotel)

About this hotel

In a sleek high-rise building with apartments and offices, this posh hotel off Interstate 610 is 2 miles from the Houston Arboretum & Nature Center.Ultrachic rooms come with free Wi-Fi, smart TVs, minibars and Nespresso machines, plus living areas; some offer panoramic city views. The 1-bedroom suites add lounges and wet bars; some have kitchens. A 2-bedroom suite features a private gym, a balcony and a media room. Room service is available.There are 3 upscale restaurants, as well as a casual eatery, a cafe and a refined bar. Other amenities consist of an outdoor pool, a spa and a luxury car showroom. Event space includes a grand ballroom.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 5 min drive to the Memorial Park, Houston
  • Guests praised the friendly service
  • Guests mentioned concierges 11 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the outdoor pool
  • Guests praised the spa

Feedback From Real Customers

Kimberly Zorrilla

This hotel is AMAZING! Wow From the valet parking team opening and closing the door for us with a big smile, to the receptionist explaining everything, letting us know about the great restaurants and walking us to the elevator AlsoJose, our kind and helpful bellman showing us the room, lights, speaker system, etc

We also had the pleasure to meet one of the housekeepers, getting our room ready with slippers and chocolates She was so kind and made sure we had everything we needed… lastly we ordered room service and Leah was very sweet, presented our absolutely delicious dinner Even the water on the flowers vase was cold Bravo for your attention to details, taste to classy luxury high end finishes Fantastic Experience! Spotless and impeccable hotel from A to Z

Tamekia Brown

My original 1star review was for the reservations department I was so happy to find out that person wasn’t actually working at the property

My stay was nothing less than amazing from start to finish! The customer service was unmatched! The pool area is beautiful and they even have a hot tub which was a pleasant surprise I just checked out and I’m already ready to go back! It was definitely the best 5 star hotel I’ve stayed in No complaints at all! I would give a 10 star review if I could

Trisha Narinesingh

Post Oak Hotel is stunning! It was my first time staying overnight and it was everything the website shows you The arrival experience was good; valet was professional, quick and courteous The room was gorgeous, clean, and there was so much attention to detail

The bathroom and all the marble made it so luxurious and relaxing The room was also equipped with speakers throughout the room to enjoy The beds were actually very comfortable and pillows were perfect We had a nice view and enjoyed the entire space The hotel staff and concierge were so polite and friendly We asked for a mini fridge for the room and they delivered it so quickly This was an excellent stay and experience

3. Holiday Inn Express & Suites Houston S – Medical Ctr Area, an IHG Hotel (2-star hotel)

About this hotel

Along US-90, this laid-back hotel is a mile from live events at NRG Stadium and 4 miles from the Houston Museum of Natural Science.Straightforward rooms offer complimentary Wi-Fi, flat-screen TVs and minifridges, plus microwaves, and tea and coffeemaking equipment. Suites add separate living areas and pull-out sofas.Freebies include breakfast and parking. There’s also a 24-hour gym, an outdoor pool and meeting space.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 11 min drive to Hermann Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 12 times
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Jacob Ball

This place was the worst Holiday Inn I have stayed in The hallways were dirty, the toilets had hair on them, the showers had hair and didn’t look very clean The vents haven’t been dusted in years

The crib they provided us was gross, didn’t have sheets on it or anything The sheets on our bed were not completely clean There was loud music with a deep base going till like 3am somewhere around us Someone stomping around above us until 4am There was street racing going on till about 4am There are multiple other reviews and complaints about security and people having their car broken into By far the worst experience I have ever had at a hotel

Gina Chavarria

If I could give NO stars I would After booking online for a night we went at 1:30 am to the hotel after the last experience at Holiday inn SW we said we would look at another they couldn’t all be like this OMG we got there after spending time at the Hospital booking from the hospital bed we decided not to travel anymore and look for another location we go to check-in and since it was after 12 am we couldn’t book by phone online so we said we have a night tomorrow lets just go and see if they could extend and put one night for tonight

It is Saturday 1:30 AM and when we go in we are told we are not allowed to check in till after 3 pm so we say can you then charge me to get a room today or move it to today NO, we don’t do that as a matter of fact we are canceling your reservation After that, it did not get any amount of pretty just a back and forth of pure malice from the front desk that we would not be accommodated, and good luck finding a place After the scare hospital-wise with family, the previous Holiday inn did not allow us near the door a 45-hour drive into Houston and to then have the reservation canceled so that they did not want to be bothered to take our money to book a room for the night of even help I was done and I hope this gives other people notice to be done too Holiday inn you need to do better than this:

Marcia Keith

Breakfast servings were quite good Hotel was very clean ( dining area/ gym/ lobby/ rooms) Security needs to be beefed up a bit

Witnessed 2 incidents during my 6 day stay where I felt a bit uneasyThe GM’s customer service was fair Maybe he needs to be assigned to more back office / managerial jobs as opposed to interracting with the guests

4. Hyatt House Houston/Galleria (3-star hotel)

About this hotel

This modern all-suite hotel is 3 blocks from The Galleria Mall, 7 miles from the Houston Museum of Natural Science and 8 miles from the Houston Zoo.Relaxed suites come with free Wi-Fi, flat-screen TVs, living/work areas and kitchens. The 1- and 2-bedroom suites have separate living rooms.Complimentary amenities include a grocery shopping service and a hot breakfast buffet. There’s also an outdoor pool, a 24/7 gym, a 24-hour convenience store and a simple bar. Parking is offered for a fee.

Things You Need to Know

  • 12 min walk to The Galleria
  • Guests mentioned the service is friendly
  • Some guests disliked the bathrooms
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 22 times
  • Some guests disliked the lobby
  • Guests liked the fitness center
  • Guests liked the outdoor pool

Feedback From Real Customers

Just a Countertenor

This hotel was generally fine but had many small issues in our room We were booked in room 408 and there were several small maintenance issues The drain in the tub was broken, there was duck tape between the carpet and kitchen tile floor, the kitchen sink drips constantly, some cabinets were slightly broken, the dishes were not clean, and some of the provided amenities such as the soap bottles and note pad were dirty

The note pad had actually been drawn on, likely by a child, with crayon but whoever cleaned the room didn’t change it out The bed was clean and comfortable, but they only provide two pillows for each double bed The breakfast buffet was small but likely suitable for most guests Overall I would say that I won’t be returning to this hotel, as there are many other hotels in the area If this hotel is significantly cheaper than others then it might be worth it, depending on your standard of quality

Roni Lavay

I did not stay,however I booked a room for a friend for 5 days I paid over $680 and when my friend checked out they actually tried to charge her $400! The room was $80 per day I overpaid and requested a refund for the difference

They gave me the runaround and alot of mumbo jumbo I do not appreciate being ripped off I used a credit card so I will dispute the difference I would never recommend this hotel

Kayla Stutson

I knew it was a red flag when we pulled up and there was an empty grocery cart hanging off of the curb There isn’t any furniture in the hallways but silhouette stickers of furniture and trash lined hallways instead The elevator smelled like weed and our first room smelled like smoke

The front desk was very helpful and allowed us to move to another room immediately and apologized for the inconvenience The second room had damage to the walls, old carpet, chipped furniture, and badly needed renovations and updates There was a used q-tip on top of the safe in the bathroom It was so late that we just checked the bed, showered, and tried to get some sleep “Breakfast” consisted of potatoes, bacon, and eggs, watery oatmeal, dirty cereal dispensers, boils eggs and plain bagels When we returned to the room we found a roach crawling across the bathroom floor The staff was very nice and accommodating when we told them about our visitor but we left and booked the Courtyard down the street for less

5. Omni Houston Hotel (4-star hotel)

  • Address: 4 Riverway, Houston, TX 77056
  • Phone: (713) 871-8181
  • Ratings: 4.3 (1516 reviews) Very good
  • Website : Omni Houston Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Luxe property on landscaped grounds with 2 outdoor pools, an upscale spa & high-end dining.

About this hotel

Set in the chic Uptown area, this luxe hotel amid landscaped grounds is 2 miles from The Galleria shopping complex and 24 miles from George Bush Intercontinental Airport.Plush rooms with marble bathrooms, and city or pool views provide smart TVs, minibars and coffeemakers. Suites add separate sitting areas with pull-out sofas, and some have games consoles. An upgraded suite has a balcony and a fireplace. Wi-Fi is available (fee).An area shuttle is included. There’s a chic restaurant, a whiskey lounge and a weekend nightclub, as well as 2 outdoor pools, a spa, an exercise room and a business center.

Things You Need to Know

  • 3 min drive to the Memorial Park, Houston
  • Guests praised the clean rooms but some complained about the kitchenettes
  • Guests liked the friendly service
  • Guests praised the chic restaurant
  • Guests mentioned “Ballroom” 10 times
  • Guests praised the breakfast
  • The hotel has a nightclub

Feedback From Real Customers

Tyson Parsons

Hubert of the Mokara spa alone made this review 5/5 stars The massages were exceptional We’ve had massages all over the world and these were top tier! The staff was kind, thorough, and paid very close attention to detail

They helped me and my wife have an exceptional time celebrating our anniversary The moment they found out the brought us a special dessert and made us feel at homeThe hotel food is extremely delicious Well worth what we paid The quality 100% meets the price Room service was incredible as well Ice cream hadn’t even thawed when it was served! Would recommend to friends and especially family!The hotel rooms were clean, comfortable, and fresh The room was missing a small refrigerator, but one is available for rent This would be my only concern Thank you Omni for an incredible weekend get away!

Amy Le

Beautiful hotel, location was perfect for all the places we went to All the staff members were fantastic, super friendly and very accommodating Our view from our room was a plus, for sure

My most favorite part and the main reason for the 5 star review are the valet staffs Every single one of them are so sweet!! Really made me and my friends feel so very special! Very helpful, prompt, and professional Thoroughly enjoyed our stay there and hope to come back soon! ❤️

Nathalie Lu

Our family loved our 3-night stay here The hotel is beautiful, fresh, and relaxing Most noteworthy is the staff

Every single person we spoke with had the best attitude And this warm and kind service permeates the atmosphere And the location is in a quiet, green corner of a busy galleria district It’s easy to find many gluten-free food options nearby We are looking forward to our next stay here

6. Sonesta ES Suites (3-star hotel)

  • Address: 5190 Hidalgo St, Houston, TX 77056
  • Phone: (713) 355-8888
  • Ratings: 4.2 (409 reviews) Very good
  • Website : Sonesta ES Suites
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Unfussy quarters with kitchens in a hotel offering free hot breakfast, an outdoor pool & a gym.

About this hotel

A 7-minute walk from shopping at The Galleria, this low-key hotel is 10 miles from downtown Houston and 11 miles from the George R. Brown Convention Center.The unpretentious studios have free Wi-Fi and TVs, plus sitting areas with sofabeds, and full kitchens. The 1- and 2-bedroom suites add separate living rooms.Complimentary amenities include a hot breakfast buffet, evening drinks and snacks, and parking. There’s an outdoor pool and a 24/7 gym, plus a modern lounge, BBQ and picnic areas, and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • Walking distance to The Galleria and Waterwall
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned refrigerators 11 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Robert Banyaga

All the staff at the hotel are extremely helpful and informative The rooms are super clean and well equipped Breakfast in the morning has variety and a welcome plus

The proximity to the Galleria, Freeways and surrounding areas are perfect The parking is well lit and safe We set our son up with an extended stay here for a summer internship in Houston This is a great alternative for short term housing I stay in a lot of hotels for work and this location sets the bar high for cleanliness and customer service

Hossam Kamal

Location, it was clean the studio suite had plenty ofroom safe area- They only cleaned rooms once every 5 or 7 days, youfigure if the rona is as serious as they claim and the staffwears mask you’d want to clean the rooms more than once aweek The bathroom sink had no water pressure, but theshower did so I can give that a pass

Other than that weenjoyed our stay there

Dawn Petitt

The hotel wasn’t an excellent location for walking to the mall I also found it to be clean and family friendly My husband left some clothes he bought at the mall in our room ,the manager Tom Flow along with the assistance of Martha Kasabova managed to get to a UPS facility and get the clothes shipped to us

We would definitely stay there again

7. Sonesta Simply Suites Houston Galleria Medical Center (2-star hotel)

About this hotel

Off I-610, this unassuming all-suite hotel is 4 miles from Houston Arboretum & Nature Center, and 6 miles from both the Houston Museum of Natural Science and Houston Zoo.Featuring carpeted floors and dark accent walls, the unfussy suites offer free Wi-Fi, flat-screen TVs and DVD players, plus separate sitting areas and kitchens with microwaves.Parking is complimentary. Other amenities include BBQs, a convenience shop and a library, plus guest laundry facilities, a business center and a 24-hour gym. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms and the kitchenettes
  • 7 min drive to Waterwall
  • Guests liked that this hotel is near shopping
  • Guests praised the service
  • Guests mentioned laundry service 11 times
  • Guests mentioned refrigerators 12 times
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has treadmills

Feedback From Real Customers

Majo Alo

Love Love Love It here The front staff are friendly, courteous, and very helpful I love it so much that I extended my stay!This place is a gem nestled right under the hustle and bustle

Very clean, Quiet, Pet-friendly It has a full kitchen, you can receive mail, and order from your fave restaurantsI am a travel Nurse and this place checked off on my list of amenitiesLovely suites with comfortable chairs and luxury upgrades24-hour laundry and gym plus free coffee on my way to work in the am😊

Tess Ray

All of the staff, except for one, are very professional ,and extremely accommodating That “one staff, person”, a/k/a as “The Front Desk Manager”, often displayed total unprofessionalism with not only the guests but hotel employees as well If I had a Nickle for every time I heard complaints about her I’d be a billionaire

If I had a penny for every time I was dissatisfied with her, I’d be a millionaire Being the professional thatThe fridge in my room that leaked inside, continuously and although I reported it, it was never repaired nor replaced The room a/c was dirty, and blew out dust and debris, and didn’t keep the room consistently cool I kept reporting how extremely hot it was in my room, and the last report, I was told to BUY a fan I often saw roaches, and crickets not only in the common areas, but had some in my room! I reported that as well and was told that the exterminator would be out in a few days I ended up purchasing “No Pest Strips”and hung them in my room The gnat and flea infestation is totally unbelievable! If the health department conducted an inspection, there would be numerous infractions and citationsI finally checked out late one night due to the afore mentioned reasons coupled with the front desk manager’s total display of unprofessionalism and rudeness to me That was the final straw! Wasn’t worth trying to continue to tough it out! I do however want to acknowledge the employees below:To: Denise Richards, thank you so much for your kindness and assistance before and during my stay there I pray that God will continue to watch over and bless youTo: Shon, Courtney, Tessa, Gary, Keke, Evadine, and Harmony, I can never repay your for the genuine respect, kindness, and assistance that all of you gave me, so I pray for God to continue to watch over and bless each of you I want to emphasize customer service and genuine respect, because you gave that genuinely, not only me but to all who entered that hotelThe 8 of you demonstrated consistently what the The Hospitality Industry is all about! Don’t loose that, and in Jesus Name, you will go farSincerely,'”The Director of Regulatory and Tax Reporting”

Michelle Sangster

Completed booking on bookingcom, upon getting to hotel after waiting for 20 minutes in the 24 hour lobby after calling for someone since no one was at the desk I was told it was cancelled at 11 pm and I have no notice of this Worker literally came from hotel room across the lobby, I suppose sleeping

Bookingcom gave me a confirmation number I will not be using this hotel again even though I”ve used in the past! Poor management!! Would rate a zero if I could If they decide to charge my debit card I will be filing a formal complaint with the company, but supposedly since I “shouldn’t” be charged

8. Hotel Granduca (5-star hotel)

  • Address: 1080 Uptown Park Blvd, Houston, TX 77056
  • Phone: (713) 418-1000
  • Ratings: 4.6 (595 reviews) Excellent
  • Website : Hotel Granduca
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Styled to resemble an Italian villa, this hotel offers posh rooms, gourmet dining & an outdoor pool.

About this hotel

This upscale hotel resembling an Italian villa is a block from the West Loop highway, a 2-minute drive from Memorial Park and a 5-minute drive from the Galleria.Bright accommodations range from standard rooms to 2-bedroom suites with dining areas. All include free Wi-Fi, iPod docks, flat-screen TVs, and views of the gardens or pool; rooms also have either kitchenettes or full kitchens. Fresh fruit awaits guests upon check in, and tea/coffee is served in-room .Amenities include a 24-hour fitness center, a seasonal outdoor pool and a garden veranda. There’s also a chic Italian restaurant and a bar with regular live music.

Things You Need to Know

  • The rooms have kitchenettes
  • 4 min drive to the Memorial Park, Houston
  • Guests praised the friendly service
  • Guests mentioned “brunch” 12 times
  • Guests liked the breakfast
  • Guests praised the nightlife
  • Guests liked the outdoor pool

Feedback From Real Customers

Jessica Canales

I cannot say enough good things about this place I made reservations for my husband birthday at Alba Ristorante The attention to detail, atmosphere and cuisine was spectacular! If you are looking for something unique, elegant and high end this is the place you have been dreaming

There is nothing like this in Houston! Thank you for the greatest birthday dinner we could have asked for! You guys have exceeded all expectations!

Lynda N.

Had afternoon tea with a friend, and I really enjoyed the sandwiches / savory items The clotted cream served with the scones was excellent Both teas that I tried were good (black), and I prefer the Granduca setting over other tea rooms or hotels because it is quiet, and our conversation did not compete with music and loud voices trying to occupy open echoing spaces

Mira

There is no word to describe how wonderful it was to spend time here and have a nice chat with a great friend over a cup of tea and delicious sweets and savory bitesThe staff were super nice and attentive The overall ambiance was beautiful and calming

Kodus to the management and the great hardworking team for providing such a pleasant experience

9. Staybridge Suites Houston – Medical Center, an IHG Hotel (3-star hotel)

About this hotel

Set in a leafy residential area along US-90 Alt., this modern all-suite hotel is a 15-minute walk from the NRG Astrodome, 2 miles from the Texas Medical Center and 12 miles from William P. Hobby Airport.Low-key studios feature free Wi-Fi and flat-screen TVs, as well as kitchens and dining tables; some include pull-out sofas. Traditional 1- and 2-bedroom suites add living rooms.Parking and breakfast are complimentary. There’s an outdoor pool and a gym, as well as picnic tables and BBQs. Other amenities include a snack shop, and a guest lounge with a fireplace.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the kitchenettes
  • 9 min drive to Hermann Park

Feedback From Real Customers

Show Harris

Simply superb! Stayed five nights Every time we entered the lobby the staff acknowledged my family with a warm welcome Clean, homey, and had everything we needed after a long stay in the hospital

Thank you for the loving welcome and piece of mind during my family’s stay Facility well maintained The website pics are accurate Conveniently located next to various restaurants, stores, and gas stations Parking lot is well lit and cameras are in view

Stacy Miller

The staff was incredible every one of them was very welcoming and very friendly! Now for the rooms, they need a major upgrade we had tiny ants which I was like whatever it happens no biggie but everything was very jank! Nothing to do with the employees I know that but the owner/management needs to step it up and redo their rooms Just some food for thought! The grounds were nice just need a lot of updates in the rooms for the price you pay Hopefully, they can give them some love and care and put a little love into them and not have such cheap junk! Spend a little of that money and put it into your rooms

Again we appreciate all the friendly employees that were just amazing thank you y’all 💜

Thomas Rinehart

My stay was for 5/1/2022 – 5/6/2022 (nice rooms)On our first night, our Tundra had its catalytic converter stolen while parked under a security camera, and parking lot light (Hotel staff offered no help, and mentioned that corporate took away their security guard)On our 3rd day, one of my 7 reservations was canceled without a reason

We were instructed to simply share a room (points were offered, but never sent)On the 4th day, both elevators went out on a 5 story hotel Some guests visiting the medical center for cancer services did not have the strength to reach their rooms via stairs One of our group had a great deal of difficulty due to recent knee replacementsStaff was friendly, but the front desk had a consistent attitude

10. Royal Sonesta Houston Galleria (4-star hotel)

About this hotel

Off I-610 in Uptown Houston, this sophisticated conference hotel is a 15-minute walk from the shopping at The Galleria and 7 miles from the Museum District.Sleek, contemporary rooms come with complimentary Wi-Fi and flat-screen TVs, plus coffeemakers and minifridges. All suites have living areas, while some add whirlpool tubs and/or Keurig coffeemakers. Club level rooms offer access to a lounge with free weekday breakfast and evening appetizers.Amenities include a chic restaurant with a chef’s table, a cocktail lounge and a coffee bar, plus an outdoor pool, a 24/7 gym, and a free local shuttle. There’s also a business center and 50,000 sq ft of meeting/event space.

Things You Need to Know

  • Guests praised the beds
  • Some guests complained about the showers
  • 10 min walk to The Galleria
  • Guests praised the friendly, professional service
  • Guests mentioned concierges 14 times
  • Guests praised the views
  • Guests liked the fitness center

Feedback From Real Customers

NRGApua

I came with my 13 y/o daughter and our stay was great The room was clean and so nice The view was amazing

The staff were so sweet Parking is safe The next time I come to Houston I won’t even think twice about staying somewhere different Thank you so much for making our birthday special, it meant everything to us The location is also very convenient to restaurants, Starbucks, and the mall

Gabby Billups

I stayed here for my birthday vacation, and I’m SO glad I did First off, the staff was top tier, especially at breakfast One of the hosts in the restaurant there greeted everyone in their language

The waitresses were so nice at the ARA Breakfast Lounge and everything was so delicious My room was very clean on arrival and had a great view of the skyline Location was perfect for me and my boyfriend Everything was within a 10 minute Uber ride, and it was near the highway so going back to the airport was no trouble, even though that drive was longer I really could go on, but I’ll just say this I will be staying here again and have made it my business to have a yearly trip to H-Town This was my first time in Texas, and they made it a great stay

Lorraine Cunningham

This place was beautiful for holding a conference The food was pretty goodThe amenities were a different story

We paidfor the top corner room with the concierge lounge but guess what? We were there for the weekend but the lounge wasn’t open on the weekend In the room as well as the public bathrooms, the toilet seats were so low to the ground it’s like they were put there for children Watch out for those bathrooms too The far wall in the shower looked like it wasn’t cleaned in months

11. Comfort Suites – Near the Galleria (3-star hotel)

About this hotel

Set in the west Houston neighborhood of Briarmeadow, this modest all-suite hotel is 2 miles from The Galleria shopping center and 10 miles from the George R. Brown Convention Center. It’s 30 miles from George Bush Intercontinental Airport.Offering free Wi-Fi and flat-screen TVs, the warm studios feature sitting areas, minifridges, microwaves and coffeemakers. Suites have whirlpool tubs and/or living spaces with pull-out sofas.Freebies include hot breakfast and parking. Amenities consist of an outdoor pool, a hot tub, a sundeck and a gym, plus a lobby lounge. There’s a business center. There’s also a coin-operated laundry.

Things You Need to Know

  • 8 min drive to The Galleria
  • Guests liked the friendly service
  • Some guests complained about the beds

Feedback From Real Customers

Lenora Ramsey-Johnston

I would have given 4 or 5 stars if I hadn’t had a bad experience: The GOOD: Hillary at the Front Desk for the day shift was awesome & made me feel welcomed at check-in and if I had questions The price was great and the hot breakfast was good The BAD: my reservation Wed 4/13 was for 2 guests, but there was one small piece of soap, about the size of a Ritz cracker

That evening I went to the Front Desk to request some additional soap because that one small circle was not enough for 2 people to shower and to wash our hands the remainder of my stay The evening Front Desk person was awful to me! I don’t know her name but it was the evening of Wed 4/13/22 She is a person of color – she appeared to be of heritage from India I asked her for some soap because the one small circle wasn’t enough for 2 people She opened a drawer at the desk, and handed me lotion & shampoo I repeated that I need soap She said that the lotion was soap She was insulting my intelligence like I cannot read I was about to get angry, so I just went back to my room This Front Desk clerk acted like she had to go to the factory and make the soap herself I’m thankful that the next morning, wonderful Hillary gave me some additional soap for our showers The evening shift clerk provided horrible nonexistent Customer Service by refusing to give me a second piece of soap when there was a supply of it right at the desk, while insulting my intelligence by saying that the lotion was soap She needs additional training

Valerie Fannin

Nice place with sweet friendly staff Comfortable rooms Housekeeping every other day

Very good hot breakfastNights were terribly noisy Weekend nights had loud music and heavy vibrating bass ALL NIGHT LONG Monday night there was a yelling, screaming, crying fight that lasted from around 2 am to 5 to 6 amNot a place to get a decent night’s sleep

Claudia Hale

I enjoyed my stay here at Comfort Suites on Richmond Ave From front desk to house keeping, everyone was so nice and very attentive to our needs Breakfast is also available and they have great choices

Mrs Jackie at front desk made our stay even better She is so kind, caring and always has a smile At our check out, she shared kind words with us and wished us good luck and a safe trip back to Louisiana Oh, she also sent us off with candy lol I was so moved by her kindness that we gifted her flowers as a sign of respect and gratitude I do recommend this hotel and in the near future, I will be staying here again Also, Mrs Yolonda with house keeping was very nice, respectful and attended to our needs I was able to use the gym facility as well and they had everything that I needed for my workouts

12. TownePlace Suites by Marriott Houston Galleria Area (3-star hotel)

About this hotel

Set in a retail park off I-69, this straightforward, all-suite hotel is 7 miles from the Houston Zoo and 8 miles from basketball games at the downtown Toyota Center arena.Relaxed suites feature living areas, kitchens, free Wi-Fi and flat-screen TVs. Upgraded suites add separate living rooms; some have 2nd bedrooms and sofabeds.Parking and hot breakfast are complimentary. Other amenities include an outdoor pool and a gym, as well as a convenience store and a BBQ/picnic area.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 8 min drive to The Galleria
  • Guests praised the service, which has a concierge
  • Guests mentioned refrigerators 14 times

Feedback From Real Customers

CH

Room layout was nice in that there were 2 separate bedrooms and a large kitchenette But carpets and furniture were old and dirty I couldn’t sit down on couches because they were so dirty and stained

Found a german cockroach crawling around Service was horrible As a bonvoyage gold member, I was expecting a room upgrade and free water bottles, but they only give room upgrades to elite and platinum members They also wanted to charge for water Location is also sketchy, and I didn’t feel safe going outside after dark Don’t understand all the high 4-5 star reviews

Toni Foster

The rooms are cute, worth the money They provide pots, pans, cooking utensils, plates for 4, bowls, cups and eating utensils Located right next to Walmart can purchase food to cook as you’ll have a 2 burner oven, electric, if not there’s Chick-fil-A and Jack in A Box are right there also

Room was clean and cold! Employees always nice Will be staying again

Evan

Excellent stay here at TownPlace Suites Staff was always friendly, daily housekeeping, large hot/cold buffet breakfast, pool, 24/7 fitness center, mini convenience store, comfortable lobby, and comfortable well-equipped rooms The rooms had a dishwasher, utensils/silverware/plates, microwave, cold fridge/freezer at minimum

The beds were comfortable but the pillows could be improved upon The desk/storage space was great and the sofa had a headrest and a comfortable pillow for stretching your legs out Cable TV with functionality for streaming services Elevators were clean and fast All around great stay! (25 nights for medical rotation)

13. Hampton Inn Houston-Near The Galleria (3-star hotel)

About this hotel

In the Uptown Park district, off Interstate 610, this relaxed modern hotel is a mile from the Galleria, an upscale shopping center, and 8 miles from Houston Zoo.The casual rooms come with free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. All have pull-out sofas and some add separate living areas.Free perks include hot breakfast (with a weekday breakfast bag option) and parking. There’s also a fitness room, and a heated outdoor pool with a hot tub. A business center is available.

Things You Need to Know

  • 4 min drive to the Memorial Park, Houston
  • Guests mentioned the rooms are unclean
  • Guests liked that this hotel is near shopping
  • Guests praised the service
  • Guests mentioned “Housekeeping” 14 times
  • Guests mentioned lobbies 15 times

Feedback From Real Customers

Michael Delaney

Wonderful staff! Courteous and willing to help with any questions and concerns The beds are extremely comfortable with good linens The room was quiet

Breakfast had a variety of offerings The meat offering was different every day of our stayHotel is older and needs some maintenance

Christian Vargas

The staff here is friendly From the outside the hotel looks decent The beds are comfortable

The card reader inside the gate doesn’t work the buzzer button also is broke The restroom has a super low toilet just glad my knees aren’t bad The wallpaper in restroom was coming off Had a stand up shower only the door only opens so much so if your heavy set might have trouble squeezing in The fridge was turned off in the room No TV guide in the room To park in the gate it’s $20 a night

Kaden Alvarado

Would I stay again? No Hotel is very outdated and in dire need of renovations Smells of mold as soon as you get into the lobby

Beds were very firm, but I know this is a preference for some If you are looking for firm, this is the place for you Was equivalent to laying on the floor for us Ac never cooled in room, felt more as a fan, but definitely not coldHotel was booked out so could not change rooms and as it was only for one night, we dealt with itRoom was clean, but very worn Roofing patches peeling off, cracked sink, wall paper peeling, and heavily stained carpet Over night parking attendant on hand Breakfast had a good variety, but no attendant on hand to clean up or enforce anything I witnessed both kids and adults grabbing items, with bare hands, not using tongs provided A serving spoon fell to the floor, and was picked up and placed back into the eggs Food all over floor and counter We decided to skip breakfast due to this and eat else whereWhat did it for me though was upon check out, my teenager went to front counter to buy a drink Clerk tells him it’s $10, son laughs thinking he’s playing with him He then repeats it’s $10 Mind you in store, $250 for this same drink Son responds, wow that’s quite an upcharge, but is just thirsty and tells him okay, I guess, and pulls out his card Attendant tells him, our card reader is down, it’s cash only I am a few feet away, overhearing everything I walk up as son tells him well I only have card Attendant realizes I’m with him, rolls eyes and goes well just take it then (for free)I’ll let you be the judge this situation on your own Based off of this situation, we will not return to this location We traveled for years to many hotels within the Hilton brand, and while I know items are marked up for convenience, find it hard to believe $10 for a drink Location was decent, and convenient to many places However, I do not feel it lives up to the brand at all

14. Hotel Indigo Houston at the Galleria, an IHG Hotel (3-star hotel)

About this hotel

A mile from the junction of I-69 and I-610, this modern hotel is a 6-minute walk from The Galleria shopping center 5.2 miles from the Museum of Fine Arts and 6.9 miles from downtown Houston.Vibrant rooms with photographic feature walls offer work desks and free WiFi, as well as TVs, minifridges and coffeemakers. Suites add kitchenettes with granite counters, and separate living rooms with pull-out sofas.Amenities include a colorful bar/bistro and a 24/7 exercise room, plus a business center, 4 meeting rooms and on-site parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the showers
  • Walking distance to The Galleria and Waterwall
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 39 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Oddity 5D

The Hotel Indigo Houston at the Galleria is a very lovely hotel for a romantic getaway The atmosphere is artistically fantastic, and the service from the staff is very professional, friendly, and exceptional The room was absolutely perfect from the layout to the wonderful shower to the very comfortable bed

Importantly, the room was very clean, one of the cleanest hotel rooms I have seen in a long time The staff averted a romantic disaster when I realized I had forgotten my corkscrew for my wine as they quickly allowed me to borrow theirs I used their weights and weight machine in the fitness room, and it was wonderful Finally, I really enjoyed the location of the hotel in the uptown area of Houston I will definitely return to the Hotel Indigo Houston at the Galleria in the future for another spectacular getaway!

Luis Pena

Make sure to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking your resort This website will compare countless booking websites and usually will have rooms a lot cheaper than others! Thank me later! This hotel is one of my favorites in this area

I have been staying here for a long time If you stay for a few days you won’t be let downIf you are looking for a very clean hotel with excellent staff, look no further! I was in Houston for business and was scheduled to stay at another “boutique” hotel However, once I arrived at that hotel, it was filthy I came to Hotel Indigo where I was warmly and professionally greeted by Sylvester who very promptly got me a room for the rest of my stay He absolutely went above and beyond to make sure that my stay was exceptional, and that every detail was taken care of The room was very spacious and immaculately clean I would highly recommend Hotel Indigo and will be using them again for future stays

Eric Kelley

If you are looking for a very clean hotel with excellent staff, look no further! I was in Houston for business and was scheduled to stay at another “boutique” hotel However, once I arrived at that hotel, it was filthy I came to Hotel Indigo where I was warmly and professionally greeted by Sylvester who very promptly got me a room for the rest of my stay

He absolutely went above and beyond to make sure that my stay was exceptional, and that every detail was taken care of The room was very spacious and immaculately clean I would highly recommend Hotel Indigo and will be using them again for future stays

15. Hyatt Place Houston/Galleria (3-star hotel)

About this hotel

This modern hotel is a 2-minute walk from the nearest bus stop, a 10-minute walk from Gerald D. Hines Waterwall Park, and 3 miles from the Houston Arboretum and Nature Center.Warm studios and suites feature free Wi-Fi, 42-inch flat-screen TVs, and separate sitting areas with pull-out sofas, plus minifridges, wet bars and coffeemakers.Amenities include hot breakfast and a free area shuttle. There’s also a coffee shop/bar, an outdoor pool and a gym. Valet parking is available (fee).

Things You Need to Know

  • Guests liked the rooms
  • Walking distance to The Galleria and Waterwall
  • Some guests complained about the bathrooms
  • Guests liked that this hotel is near shopping
  • Guests mentioned the service is professional
  • Guests liked the restaurant
  • Guests mentioned lobbies 19 times
  • Guests mentioned “Housekeeping” 13 times

Feedback From Real Customers

Skyler Courtney

Okay quality, maybe you’ll want to keep looking though…Upon checking in, there was an issue with one of our rooms; they didn’t have the correct bed (needed 2, had conformation for 2, system had one) so we had to wait an extra 15 minutes, no worries Once we got the correct room, it was on the second floor, the noisiest floor with some kind of banging that starts at 6:50am each morning that we stayed there It does go away, but we were already woken up for the day

The comforter was stained, and I realize it happens, but you don’t want to see it if possible The curtains in the pictures are not for all rooms, as we only had blinds which did very little The room is only made up if you leave a note, and the air conditioning is on an automatic setting where it goes to 62° in the middle of the night Both of our key cards for the room got deactivated the first night (being held separately) and we had to get them redone While at the desk, we asked for a hairdryer which they provided because there wasn’t one in the room There is only a valet option for parking which for us was $30 a day plus tax and we tipped every time The staff was lovely but this wasn’t the greatest experience

David Milner

Don’t forget to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a hotel This web site will compare countless booking websites and normally will have rooms a lot cheaper compared to others! Thank me later on! This hotel is one of my favorites in the area

I have been coming here for years If you stay for a few days you won’t be let downNice clean rooms Valet service was very convenient and the price was good considering that the stay included valet Breakfast was decent but not spectacular, but good considering it was included No problems during our stay here

Darshan Satyamurthy

Firstly, this hotel is definitely a 2-star hotel if not 1-star For a 3-star hotel which charges 4 star prices for stay it doesn’t even have basics such as a bottled water for the guests during the stay Very CHEAP I thought for it to be calling itself HYATT and not including bottled water

Secondly, The AC is so loud that I definitely thought that something went wrong in the room only to realize that the AC got turned on Took some time to get used to the AC noise Definitely a downer if you are going to stay with a small babyAlso, the room and bathroom are so very small The shower is so small even for half a person to fit in Not that I care but they don’t even give good quality shower gelOh and Beware of the extra charge of $32 per night as PARKING fees – not mentioned anywhere at the time of booking Thought it was a loot for the stayAnd definitely do not leave valuables in the car when you drop your car when you do valet parking because when I left my bag, the valet guys had opened the bags and searched To my luck there were no valuables in the bagThe breakfast has not any major items in the menu and same as any 2-star hotel Hyatt should call this and advertise as a 2-star rather than a 3-star hotelAlso I would definitely suggest to book a different hotel and not this one

16. Hyatt Regency Houston/Galleria (4-star hotel)

  • Address: 2626 Sage Rd, Houston, TX 77056
  • Phone: (832) 803-1234
  • Ratings: 4.4 (1488 reviews) Very good
  • Website : Hyatt Regency Houston/Galleria
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Bright quarters in a contemporary hotel with a swanky restaurant/bar, an outdoor pool & a 24/7 gym.

About this hotel

Located in the Uptown business district, this contemporary hotel is a 4-minute walk from The Galleria shopping mall, 6 miles from the Museum of Fine Arts Houston and 7 miles from the Houston Zoo.The bright, chic rooms feature HDTVs, sitting areas, and floor-to-ceiling windows offering city views, along with coffeemakers, rainfall showers and designer toiletries. Club level rooms provide access to a private lounge. Suites add living rooms. Room service is available, and Wi-Fi is complimentary.Amenities include a stylish restaurant/bar, a coffee shop and a 24-hour fitness center, plus an outdoor pool with a sundeck. Valet parking is available for a fee.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • Walking distance to The Galleria and Waterwall
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the stylish restaurant
  • Guests mentioned lobbies 31 times
  • Guests liked the fitness center
  • Guests liked the outdoor pool

Feedback From Real Customers

Chris Vaughn

Our family stay was wonderful because of the friendly and accommodating desk, restaurant, housekeeping, and valet staff! Especially, Gladys, who helped us with everything and gave us great restaurant suggestions near by for our three day stay The rooms were clean and beds really comfortable We enjoyed the nice pool and fitness center as well

Not many hotels show this kind of customer attentiveness, it really makes a difference and we would definitely stay there again if in the area

Erin Humphrey

Great hotel in great location GM Farrah and her staff could not have been friendlier Everything was just easy

quick walk to lots of shopping, good service & food at the hotel restaurant, anything we needed was immediately delivered to our room, really nice pool area and gym We had a wonderful 4 night stay and will definitely be back!

Tabatha Lucas

Staff was excellent Rooms were clean and well stocked with towels, shampoo/conditioner/soap (dispenser on shower wall) and paper goods Bed was comfortable

We had a corner room and the view was nice and the room was spacious Great location We loved the conveniences of the restaurant/bar as well as the snack and Starbuck coffee shop Plus they were open till 11pm I do recommend you text valet ahead of time to prevent waiting for your vehicle Highly recommend and will be back

17. Best Western Galleria Inn & Suites (3-star hotel)

About this hotel

This budget chain hotel is a block from the wedding and event venue The Gallery and an 8 minutes’ drive to the Galleria mall.The straightforward rooms offer satellite TV, work areas with desks, and tea and coffeemakers. Free WiFi is also available in all rooms. Upgraded units add minifridges and microwaves, and some suites offer adjoining rooms.Amenities include free breakfast, an outdoor pool, an exercise room and free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min drive to The Galleria
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned “pancakes” 10 times
  • Guests mentioned “omelettes” 15 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Gina Vasquez- Almaraz

My nights spent here was great The bed is nice and firm, the room I got was a little small though, next time I’ll upgrade to a larger room Everything was clean and the front desk was very helpful with anything I needed

The pool is excellent and clean, the breakfast had good coffee and always had fresh food It was awesome that this location was not a far drive to all the places we wanted to visit in Houston

Crystal B

The basic rooms are probably nice and worth the price The jacuzzi suite was very disappointing The jacuzzi “works” but not well brought to have any beneficial purposesBeds are comfortable, rooms were pretty clean

I don’t expect cleanliness perfecting these days with lack of staffing everywhereFront desk people were very friendly

Wesley Fields

The restaurant breakfasts were very good and the entire hotel staff was very friendly The accommodations were old and worn, complete with stains on the sheets, water stains on the pictures hanging in the room, electrical outlets in the bathroom that didn’t work, an air conditioner that knew nothing but “freeze out” or “burn up”, and walls so thin you could here the guests in the next room walk across their floor Would not recommend

18. Crystal Inn (2-star hotel)

  • Address: 10830 S Main St, Houston, TX 77025
  • Phone: (832) 962-7610
  • Ratings: 4.2 (229 reviews) Very good
  • Website : Crystal Inn
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward rooms with flat-screen TVs in a humble hotel offering complimentary parking.

About this hotel

Along Highway 90 Alternate, this down-to-earth hotel is 3 miles from events at the NRG Stadium, and 5 miles from Houston Museum of Natural Science.Featuring exterior entrances, the functional rooms offer flat-screen TVs, microwaves and minifridges, as well as sitting areas, Wi-Fi access, and tea and coffeemaking facilities.Parking is complimentary.

Things You Need to Know

  • Guests praised the bathrooms
  • 12 min drive to the Children’s Museum of Houston
  • Guests praised the service

Feedback From Real Customers

S Wms

My family and I had the pleasure of staying here during Hurricane Harvey Our one night stay was very nice Everything was clean and presentable

The owner (I believe) was very nice and more than generous He offered us to stay another night a discounted price if needed He allowed each person that came down to eat as much food as they wanted/needed, he even gave food to take with you These acts of kindness is what the world needs more of (My review is long over due but well deserved)

19. Home2 Suites by Hilton at the Galleria (3-star hotel)

About this hotel

Off I-610 and I-69, this relaxed hotel is a 13-minute walk from shopping at The Galleria and 7 miles from Downtown Houston.Colorful studios provide free Wi-Fi and flat-screen TVs, as well as kitchens, sitting areas and sofabeds. Upgraded quarters offer complimentary snacks and drinks. Some have balconies.A breakfast buffet is included. There’s also an indoor saltwater pool and a gym, plus a business center, and a patio with a BBQ grill. Parking is available for a fee. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Walking distance to The Galleria and Waterwall
  • Guests liked the friendly service
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

T. Chavis

I love this hotel because of the area and the balcony I dislike the parking rates but overall, great location Close and convenient to great food, shopping and easy city travels

The balcony was a plus, being up several stories, kicking up my feet with my husband was relaxing Service was great, all the perks and bonus items were provided with the suite

Bandini Patel

I wrote this review on Yelp as well, but wanted to make sure Kenneth got the recognition he deserves!Very comfy hotel to stay in for long periods of time Rooms are spacious and the amenities of the hotel are great! 24 hour market to buy meals and snacks and a mini kitchen to cook it all in The location is very convenient as well

And the prices are affordable for what you get But the reason I’m writing this review is because of the night manager, Kenneth A couple nights in a row I had to go down there for something or the other and he couldn’t be nicer or more helpful He goes above and beyond and just made this whole stay Both my boyfriend and I had separate interactions with him and we were both blown away by what a genuinely nice guy he is

Nelson Phan

I want to say that this is one the best hotel I have every been to The room were very nice and clean The rooms felt modern

It felt like we were the first people to sleep in the room The free breakfast is great! Parking is safe as there is a parking garage with hotel key access only Overall this is a great hotel Very kind people here too

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