hotel with pool in Lombard, IL

1. Crowne Plaza Lombard Downers Grove, an IHG Hotel (3-star hotel)

About this hotel

Just off Highway 38 and 2.4 miles from Lombard Metra Station, this modern hotel is also 2.7 miles from championship golfing at the Village Links of Glen Ellyn and 4.8 miles from The Morton Arboretum.The classic rooms feature marble bathrooms with rainfall showerheads, desks, flat-screen TVs, WiFi and minifridges. Suites add separate living areas.Amenities include a relaxed bar/restaurant, an indoor pool and a 24-hour gym. There’s also a 24-hour business center, 7 meeting rooms and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 70 times
  • Guests praised the breakfast
  • Guests praised the indoor pool
  • Guests praised the relaxed bar

Feedback From Real Customers

Jill Ebner

Looks can be deceiving…the outside is a little drab but inside is beautiful! The check in staff are amazing! Dee was so delightful and helpful! The beds are comfy, room is cozy and clean The shower feels great! The pool was great! Warm in the room, could have used a hot tub Everything exceeded our expectations

Glen Prairie Restaurant is wonderful!

Val “Valerie Mai” Khadivian

This was the best stay I’ve had in years Staff was absolutely amazing, the pool was stunning and even had a deep end Felt like I was in Florida without having to be in Florida

Not a fan of the restaurant attached to them but that had absolutely no impact on the hotel The restaurant will never have my business As for the staff of the hotel, kudos!!!!! Thank you for a very memorable little holiday Definitely doing this again with other moms

C CJG

I would truly be remiss if I did not leave a review about the stay my family and I had here Initially we were only supposed to stay two nights, this was only a little getaway for my husband, our two little boys and myself However, the staff was so amazing and accommodating to us, that we ended up staying five days!!! From the manager, to two of the front desk staff Karen and Lydia, they made our stay extremely welcoming and amazing for our boys

From accommodating our two year old who has autism, because he loves looking out of windows, to ensuring that we had everything that we needed We learned during our stay that our recently diagnosed 2yr old loves swimming just as much as his older brother With everything that we’ve experienced these past few months, swimming was the thing that he truly has enjoyed the most, which is why we extended our stay The hotel staff were beyond accommodating and helpful during our entire stay and I can truly say that we’re looking forward to returning for a visit

2. Hyatt Place Chicago/Lombard/Oak Brook (3-star hotel)

About this hotel

Off the I-88, this modern hotel is also 6.1 miles from golf at the Village Links of Glen Ellyn and 6.9 miles from the Odeum Expo Center.The polished rooms come with separate living and sleeping areas, 42-inch flat-screen TVs and pull-out sofas. They also include minifridges and coffeemakers.Amenities include an indoor pool, a fitness center, and a coffee and cocktail bar. There’s also 24/7 dining and a market, plus a complimentary local shuttle.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests praised the showers
  • 11 min drive to Lizzadro Museum of Lapidary Art
  • Guests liked that this hotel is near shopping
  • Guests liked the professional service
  • Guests praised the restaurant
  • Guests mentioned pools 61 times
  • The hotel has a boutique store

Feedback From Real Customers

abdullah boudaya

Great management and great staff Very clean and organized hotel We were greeted by the manager upon arrival and the service was amazing

The hotel is super clean and the rooms are fantastic! I would highly recommend this place I will definitely plan to stay here for my next visits to Chicago area By the way the parking was also excellent and lots of shopping stores and restaurants around Thank you team for making our stay as comfortable as possibleSpecial thanks to the manager who guided us around the area and recommended places to go to

Misty Pranga

Had an excellent stay at this hotel We really enjoyed staying here and will recommend it to others My only complaint the entire time was that the pool was a bit cold

The staff were very friendly and accommodating at every turn Breakfast was great with lots of options for both hot and cold food I was very impressed they even offered almond milk for cereal and coffee

Leanne Clements

The rooms were clean and spacious The lobby, pool, breakfast area and grounds could of used some attention Unkempt to say the least! Breakfast was not very appetizing

We had an issue with our room door jamming and it was handled very unprofessional by the staff The clerk on staff was even using choice 4 letter words dealing with his frustration with the situation! The next day for our inconvenience, I was told I would receive an email with points enough for a free room for any Hyatt Place Of course, that never came Very disappointed!! I would not recommend nor go back to this hotel

3. Hyatt Lodge Oak Brook Chicago (4-star hotel)

About this hotel

Set 2 miles from the Mayslake Peabody Estate, this upscale hotel overlooking a private lake is a 10-minute walk from Lizzadro Museum of Lapidary Art and 10 miles from the Village Links of Glen Ellyn golf course.The modern rooms feature free Wi-Fi, 42-inch flat-screen TVs and coffeemakers. They also come with work desks, private balconies or patios.An area shuttle and parking are complimentary. There’s a casual cafe with a seasonal patio, plus a cozy bar with lake views. Other amenities include a spa, an indoor pool and a gym, plus meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 13 min walk to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service
  • Guests mentioned “Trail” 18 times
  • Guests praised the grounds
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Susie Sand

We celebrated our anniversary yesterday and stayed here We were surprised by the hotel with champagne and chocolate strawberries in our room,nice touch 😉 It was a lovely experience overall

Though we could imagine how beautiful the scenery is in the summerwe will definitely be back! The property is huge, pool is big enough to swim laps, there’s a hot tub too Gym is also very big There’s a cute restaurant that over looks the lakewe didn’t get to try it because we arrived after 3pm and it’s only open for breakfast and lunch but you can still get dinner later in the bar/lounge Clean, beautiful,relaxing property and staff was very nice as well

Jo L

One of the most romantic hotels I’ve ever stayed at Rooms were clean, and a big plus is that they have windows that actually open and you can get some fresh air in the room The front desk was professional and attentive

The design of the building and the location give you that unique lodge feel, like you’re somewhere in the mountains of Austria Great stay, and will stay here whenever I’m in the area They are dog friendly and the prices are more than fair $25 daily pet fee and 60lbs weight limit

Marian Jones

Love love love the location The scenery was beautiful The rooms could have been cleaned

There was dust every where My niece room had a spider web in the corner of the room with a spider So that room hadn’t been cleaned in awhile The bathroom sink had mold or something around the faucet So i did cleaning myself Because staff said the rooms don’t get cleaned until the 3rd day

4. TownePlace Suites by Marriott Chicago Lombard (2-star hotel)

About this hotel

This relaxed, roadside all-suite hotel is 5 miles from Morton Arboretum, 10 miles from Brookfield Zoo and 15 miles from Chicago O’Hare International Airport.Modern studios and 1- to 2-bedroom suites have free Wi-Fi and flat-screen TVs, plus kitchens, pull-out sofas, and desks with ergonomic chairs. Some have separate living rooms.Continental breakfast and parking are free. There’s an outdoor space with BBQ grills. Other amenities include a fitness center, a seasonal outdoor pool and a business center.

Things You Need to Know

  • 10 min drive to Lilacia Park
  • Guests liked the service
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Mozame Mogki

Have been satying on and off here with work several times over the past few months so have a decent idea of the place The front desk staff are always friendly and helpful with anything you might need The rooms are OK not great or bad but get the job done, kitchen is great, bathroom is great, the beds are alright not the best but the sofa in the room is the worst most sorry thing you’ll ever sit on

The only really outstandingly bad thing is the air con/heat; every single room I’ve had the unit is extremely noisy and will buzz all night making it extremely hard to sleep As long as you keep in mind it’s a 2-star hotel it’s a decent choice

Jeff feyrer

This was the 3rd time in the last year we have stayed here in the last year They have been usually very nice but, I noticed they charged me for a 2 bedroom suite when we stayed in a 1 bedroom suite This resulted in an over charge by $85

I called them to tell them this and spoke with a lady by the name of Ashley, who was very unwilling to rectify this She said their rates vary and wasnt willing to look back about this We stay quite frequently in Lombard and the next time will consider their unwilling to help me in this situation on whether we will stay there

Danielle Driver

I would have rated this hotel better but the stay was literally just ok The cleanliness of the room are just ok The guest above us would not stop bumping and moving things around

They had kids so the kids would run all day long They were so rude that when I finally called the front desk to complain they did nothing, they just said ok and that was it, mind you I complained several times and they people above us kept doing the same thing every night! I was so frustrated that I couldn’t wait to leave The only two things I liked about the hotel is the area with restaurants close by, malls, stores but not the hotel itself and certain staff members are good Ms Hatti was my favorite Very sweet and kind person and always spoke and always asked if we needed anything The pool is outside only, the gym room is small but still efficient, the breakfast is ok, they have a small laundry area but you have to pay $2 for washing and $2 for drying but their washing machines doesn’t wash the clothes completely and the dryer doesn’t dry completely You have to dry at least 2 or 3 times so that means more money out your pocket! Before I forget, the let out couch, HORRIBLE!

5. Eaglewood Resort & Spa (4-star hotel)

  • Address: 1401 Nordic Rd, Itasca, IL 60143
  • Phone: (630) 773-1400
  • Ratings: 4.3 (1861 reviews) Very good
  • Website : Eaglewood Resort & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale resort with posh accommodations & a golf course, plus a spa, restaurants & an indoor pool.

About this hotel

In a Prairie-style building on a 106-acre estate, this upscale resort is 8 miles from Legoland Discovery Center Chicago and 14 miles from O’Hare International Airport.Sophisticated rooms with mission-style decor offer coffeemakers and iHome radios, plus free Wi-Fi and whirlpool tubs. Suites add living space and balconies or patios.In addition to an 18-hole golf course and a spa, amenities include 3 restaurants, a bar and a 6-lane bowling alley, plus 37,000 sq ft of meeting and event space. Parking is available, and there’s also a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Some guests disliked the bathrooms
  • 9 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned “banquets” 12 times
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Paula Benton

I had a wonderful experience at Eaglewood Resort The amenities at the spa were wonderful and I had excellent stone message I highly recommend it

But know there is other fun things to do on the resort’s campus If you play golf, from Spring through fall you will enjoy their beautiful golf course The food is delicious; the service personnel are kind, considerate and friendlyI’m going again during the spring summer or fall because the landscape is gorgeous Go and have a chill out Eaglewood is a place to chill

Chris Lucas

Great place to stay! The only reason for four stars on the room is that we thought we were getting a view of the golf course not the parking lot Otherwise, the staff were great and the whole resort is beautiful We were close to everything that we wanted to do, while still having the feeling of being in the country! I would very much recommend a stay here!

Laura Nguyen

Booked a entire week here and very pleased with my stay Ever since Covid started we continue to travel at least 9 different states During those 9 trips we had to be extremely picky where we book our stay just you want to stay somewhere you know for a fact will be clean

Our usually booking have been through Airbnb which has been a failed We are talking about even around $500 a night for a house or condo you expect it to be clean and that hasn’t been at all for us We seem to still get very nice properties that end up still being dirty Clean to the eye , but not deep clean So we started looking into resorts and very pleased with my experience here With kids and the more money you spend for the best should be clean not just looks clean Anyways this resort exceed my expectations from the comfort of the bed to replacing new towels to calling down stars for a coffee machine They take care of you on the spot Hubby booked here for the golf and the kids had a great time at the playground and pool The view of the golf ground on our balcony was breathtaking every morning The family had a great time here and since being here for a week due to my surgery it just made it comfortable overall Again Very thankful for giving me a worry free experience about how clean our stay was Worth the value and definitely come back in the near future!

6. SureStay Plus Hotel By Best Western Chicago Lombard (3-star hotel)

About this hotel

A half-mile from the Yorktown Shopping Center, this low-key hotel is 8 miles from both the Cosley Zoo and the Elmhurst Art Museum.The traditionally furnished rooms come with complimentary high-speed Internet access, satellite TV and coffeemakers. Upgraded rooms add sofabeds. Kids stay at no charge in a parent’s room.Freebies include parking and hot breakfast, as well as 24/7 coffee and tea service in the upscale lobby. There’s also a fitness room and a 24-hour business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the kitchenettes
  • Guests praised the friendly, professional service
  • Guests mentioned microwaves 10 times
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Don Williams

I enjoyed my stay at the hotel Besides the delay in clean towels and additional post-pandemic charges added to the daily cost of the rooms, I would consider coming back againThe front desk team on each shift have been awesome and the continental breakfast each morning is fabulous

Compliments to the team that provide excellent meals and different options each morning for all guests (singles, married couples, and families)

Susan B

Gave 2 stars beds comfortable Hot breakfast inedible Eggs yuck bacon so thin put 6 slices on muffin on top of each other still didn’t make one normal piece of bacon

Toilet was reported as not working well Was there 3 days off and on it didn’t work Room not cleaned while there Had to empty own garbage Shower a learning experience Room badly in need of update First floor lobby very nice you would expect that upstairs too Staff friendly

7. Sonesta ES Suites Chicago-Lombard (3-star hotel)

About this hotel

This extended-stay hotel is 0.6 miles from Yorktown Center’s sprawling shopping mall and 4.7 miles from golfing at the Village Links of Glen Ellyn.The traditional studios to 2-bedroom suites come with kitchens and free WiFi, as well as sofas, fireplaces and flat-screen TVs with premium cable channels. Suites add separate living areas and additional TVs, while some offer vaulted ceilings and multiple levels.Free perks include hot breakfast, weekday evening socials, and parking. There’s also a grocery delivery service, a 24/7 convenience store and BBQ/picnic areas, plus a seasonal outdoor pool, a gym, laundry facilities and an airport shuttle.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the bathrooms
  • Guests mentioned the service is friendly and professional
  • Guests praised the restaurant
  • Guests mentioned “a fireplace” 15 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Lisa Goodman

Great Stay; Great hospitality Absolutely loved the Suite & having access to full refrigerator, stove, microwave, coffee pot and complimentary teas, coffees The suite was clean

My daughter and I had a fully cooked mealKale greens, Shrimp dish over cilantro/lime rice, and salad The set up allowed for a comfortable, cozy staff Once insulation is improved, I can give 5 stars 🌟 Keep up the great work I look forward to trying out the 2 level Loft 😊

Jim Morris

First of all, we dealt with Madison on the phone and at the front desk FANTASTIC representative for this hotel She was informative, cheerful, and remembered our name when ever we talked with her

A great asset for this business We were in town for a wedding celebration held nearby at Noon Whistle Brewery (another great place) and we hosted an after party gathering in our spacious, clean and wonderful room Kitchen suite had seating for 6+ without having to sit on the bed One of the nicest places we ever lodged athighly recommend

Rodney Hensley

We stayed 2 nights First night was quiet and our interaction with staff was friendly and pleasant Second night, the people that were staying in the room above us had a party with loud music

At midnight we ran the dishwasher to cover all the noise At 2am, the dishwasher shutoff and some of the people were outside talking and laughing I called the front desk to complain The music volume did go down but they talked louder and began to stomp their feet Fifteen minutes later I complained again and front desk said that it would take awhile to evict them Thinking things would get better, since they were being evicted, I waited 30 minutes before calling the front desk again When I complained the front desk seemed surprised I hear one person say, in the background, “they are still loud?” The person on the phone said, “we’ll send security” The music volume did go back up, but stomping of the feet and laughing reduced It was apparent the front desk wasn’t going to do anything Finally at 6 it got quiet When I checked out the gentleman at the front desk said security did go back at 3 (my final complaint) to the door but didn’t hear anything I will never stay at this hotel again My advice to anyone considering this hotel is to record the noise so management can hear it the next morning and prove staff and security didn’t do their job or run the dishwasher all night

8. Chicago Marriott Suites Downers Grove (3-star hotel)

About this hotel

In a commercial area between I-88 and I-355, this contemporary all-suite hotel is 4 miles from the Mayslake Peabody Estate and 11 miles from the Brookfield Zoo.Streamlined suites have flat-screen TVs, desks, and kitchenettes, as well as separate living areas with sofas; some feature wall beds. Wi-Fi is available (fee).A casual restaurant serves American fare. There’s also a lobby bar/lounge, as well as indoor and outdoor pools, a hot tub and a fitness center. Other amenities consist of parking, a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean, large rooms
  • 11 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub
  • Guests liked the lobby bar

Feedback From Real Customers

Dee Lau

Absolute and complete total nightmare!!! First, arrived in the evening for a wedding and was told our wedding did not have gift bags Yes, we did! Sleeper sofa has no sheets on it Tired and waited 30 minutes for sheets

The comforter on the bed has stains on itgreat! No soap in the bathroom! Glad I brought my own The iron does not work, thankfully brought my own steamer Not explained how rental car parking works, and that I need a pass and that pass is 5 dollars a day Given my folio at the end, get home to find an extra $15 on my credit card After three separate phone calls to the hotel and Marriott corporate I find out this is for the parking!!! I WILL NEVER PATRONIZE A MARRIOTT HOTEL AGAIN IN MY LIFE Ridiculous!!!!!!

Tiffany Williams

This is our second stay here, and it has been wonderful both times! The rooms are clean and well kept (I am a stickler for cleanliness- and they check all the boxes) The bedding is always bright white, clean and of good quality (which is important to me), the hotel staff is polite and friendly, and the rooms are spacious and have a great layout, and all the amenities we need as a family of 4 The pool area offers an indoor/outdoor area, and hot tub which is fantastic This is our spot for anytime we are in the Chicago area

Carl Kibler

Been staying here fairly regularly for the past year Staff is very nice and rooms are clean and comfortable My problem is with physical plant

Elevators have been out of service constantly the entire time Why can’t a Marriott hotel keep them running? Maybe they need replacing? For the second stay in a row I am using the service elevator What if it goes down? My knees can’t handle 7 floors of stairs Probably my last stay here Shame, because other than that, it’s a nice hotel

9. Embassy Suites

About this hotel

In an area filled with fast food restaurants and shopping centers, this relaxed all-suite hotel is 3 miles from the Interstate 88/355 interchange and 4 miles from The Morton Arboretum.Warmly furnished suites provide separate living rooms, TVs and wet bars, in addition to microwaves, minifridges and coffeemakers. They also have sofabeds and Wi-Fi. Room service is available.Amenities include an indoor pool, a hot tub and a gym, as well as a lounge serving drinks and light snacks. Breakfast and parking are available.

Things You Need to Know

  • 10 min drive to Fullersburg Woods Nature Education Center
  • Guests praised the service
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Fadi salam

I’m Hilton member so its a great investment that I did with Hilton it’s totally worth it So highly recommended it if you travel once in a while or consistent travelerBut this hotel just amazed us This place is just amazing, we are loving the service and breakfast 🥞😍 we can have what they added to the breakfast and can also have it freshly made 😁 felt like home seriously

Staff is highly trained and polite Have helped us with all of our random questions The whole hotel is spot less and specious Rooms are bigger than normal Hilton hotels, we always take 2 queen bed and got small lobby, fridge, nice finished bathroom, multiple sink around the room 😁 well that is different well you won’t know until you stay here lol but it’s a perk I would sayNice big parking outside and beautiful view of the road we can see from our room Cool and vibrant place must stay here if you visiting Chicago city and the area around here

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10. Hampton Inn & Suites Addison (4-star hotel)

  • Address: 1685 W Lake St, Addison, IL 60101
  • Phone: (630) 495-9511
  • Ratings: 4.2 (516 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Addison
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward hotel with free Wi-Fi & hot breakfast, plus an indoor pool & a fitness center.

About this hotel

Situated in a shopping complex off Route 20, this unfussy, modern hotel is a 6-minute drive from the Itasca Metra station and 25 miles from downtown Chicago.Straightforward rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs with premium channels. Suites add separate living areas, minifridges and wet bars.Free perks include on-site hot breakfast (daily) and weekday breakfast bags to go, as well as parking. There’s also a fitness center and a heated indoor saltwater pool. Additional amenities consist of a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have kitchenettes
  • 10 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned pools 19 times

Feedback From Real Customers

Tracie H

Wish we were there more than one night- the room was very clean and comfortable, and all the staff were so pleasant and nice- the front desk staff, the cleaning staff and especially the gentleman over the breakfast They even had Turkey sausage which was an A+ in our book because my husband doesn’t eat beef or pork The breakfast choices were PLENTIFUL, not skimpy like some other hotels we’ve been to during Covid

The price was also great compared to other hotels in the area Thank you so much for allowing us to be comfortable away from home Love from Ohio!!!

Kimber Ly

I had the best experience!! Was here for a bowling tournament and the staff was beyond exceptional We drove 10hrs overnight and arrived way sooner than we expected The staff was gracious enough to hurry and get a room ready so we could check in early

The breakfast was pretty good, they have all the staples so even the picky eaters should find something they like I will definitely come back if I visit IL again

Latoya Reed

The breakfast was not much of a variety to choose from There was no fruit for a healthier choice I wish the hotel offered turkey or chicken patties for people who don’t eat or can’t eat pork

The eggs with cheese was cold and horrible The pool was dirty, the only thing good about my stay was that my room was clean I have visited other Hampton hotels but this particular one really was a disappointment, I will not stay here again

11. Fairfield Inn & Suites by Marriott Chicago Lombard (2-star hotel)

About this hotel

This laid-back hotel off I-355 is 4 miles from the Odeum Expo Center, and 10 miles from the gardens and golf course at Cantigny Park.Warm rooms offer desks with ergonomic chairs, free Wi-Fi, and flat-screen TVs with premium cable channels, as well as coffeemakers. Upgraded rooms and suites add pull-out sofas, and some offer minifridges, wet bars and/or whirlpool tubs.Free hot breakfast and parking are offered. Other amenities include an indoor pool, a hot tub and a 24-hour fitness center, plus a business center. There’s also a 24/7 convenience store and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Lilacia Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

matthew gilmore

As a platinum Elite member Staying here now started off going well But regret it and wish I stayed back at Residence inn by Marriott Chicago Oak Brook 790 Jorie Blvd Much better overall

So here is the rundown:1) greeted nicely and professionally by Andrea I believe2) room was clean but didn’t smell the best and carpet needs to be updated as well as other things inside the room3) normally I get a bottle water when I walk in and when I arrived after working a 12hr day (I’m not here for pleasure and will not be back) the lady Terry was sitting in her chair while I was waiting at the front desk for someone to come… she slowly walks towards me with a bothered look on her face… and grumpy I might add… I simply ask may I have a bottle of water please? … She hesitates and slowly walks to where the water is and says I’ll do it this time…Wow!? Really I didn’t ask if I can have a party in the lounge which is closed by the way Definitely needs better customer service skills and will let my many colleagues know to stay away unfortunately and will not get my business I work hard for my money and enjoy supporting people who treat me well Hopefully management will do something and keep professional people to represent you all

Joselin Perez

The location of the hotel is incredible We were only about 30 minutes away from the city, which was very convenient There are also restaurants all around, so we had plenty of options to choose from, and we were even able to get food delivered to our room

There were some forest preserves nearby as well, so I was able to go on walks with my family The staff was super nice and helpful I highly recommend the hotel

Jonathan Cragoe

it seems obvious to me that management is responsible for lowsy customer service Some important-acting lady was strutting around with her clip-board being snappy with employees and also with me as a customer it sucks when management only cares about their ego, because then they only hire people who service that ego, rather than service the hotel or its guests

12. The Westin Chicago Northwest (4-star hotel)

  • Address: 400 Park Blvd, Itasca, IL 60143
  • Phone: (630) 773-4000
  • Ratings: 4.4 (2101 reviews) Very good
  • Website : The Westin Chicago Northwest
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Lakeside option for classic rooms, an indoor pool & 3 dining options, plus 31 meeting rooms.

About this hotel

Off I-290 in suburban Itasca, this refined hotel overlooks Hamilton Lakes. It’s 1.5 miles from Salt Creek Golf Club, 11.2 miles from O’Hare International Airport and 27.7 miles from the Chicago Loop.Classic rooms provide pillow-top mattresses, desks, flat-screen TVs and WiFi (fee). Some add treadmills or exercise bikes, while suites offer separate living rooms and wet bars.There’s an indoor pool and whirlpool, a 24/7 fitness center and 31 meeting rooms, plus free WiFi in the lobby. Dining options include a steakhouse, a cafe and an atrium lounge. There’s also a complimentary local shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Pirates’ Cove Children’s Theme Park
  • Guests praised the large rooms but some complained about the air conditioning
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 75 times
  • Guests praised the views
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sanam Chakraborty

My husband and I had our multi-day Hindu wedding at the Westin Aileen was our point of contact and was great to work with! Everything went so smoothlyThe guest rooms and suites were very spacious

Unfortunately, about 50% of our guest’s rooms lost AC on Thursday and Friday, which was not ideal However, the Westin was able to give us a 50% refund on those nights which was appreciatedThe Westin was a fantastic venue for our South Asian wedding, their staff is knowledgeable and professional

Kori White

Nice suburban location about 20 minutes from the O’Hare airport Most of the eateries in the hotel are closed, I’m sure as a result of the pandemic The bistro has decent selections

Coffee shop offers standard fare Workers aren’t super helpful I ordered a coffee and fruit for almost $14 on two days No one told me they offered a combo that included the coffee, fruit, and a bagel/muffin for $8 (upgrade to specialty coffee option for like $2) I should have taken the time to read through everything but in the chaos of early morning rush, I try not to hold up the line I’ll know for return trips The hotel room I was in was OK Bed comfy Towels were a bit dingy Carpet shows signs of wear I also assume it is the byproduct of less workers due to the pandemic No daily housekeeping but that’s standard for the current times You can order service requests through the app Location is close to my office so I’m sure I’ll be returning

Sara DePew

Whenever I need to stay near Chicago, this is the hotel I choose I appreciate the quiet of the area (even with the airport nearby) and the restaurant has the best hotel breakfast The staff is friendly and helpful and there is free parking; I have always felt safe here, and have never had an issue with my vehicle

There is usually a robe in the bathroom, which is helpful to use if you are going swimming in the fitness center’s pool

13. The Westin Chicago Lombard (4-star hotel)

About this hotel

This sophisticated hotel is 6 miles from Graue Mill & Museum and 4 miles from Lilacia Park.Relaxed rooms provide Wi-Fi access, flat-screen TVs and minifridges, plus safes, and tea and coffeemakers. Suites add sitting areas. Some offer pull-out sofas, in-room treadmills, balconies and/or access to a club lounge with free drinks.Parking is complimentary. Other amenities include a seafood restaurant, a steakhouse and an indoor pool. There’s also a gym, and meeting and event space. Breakfast is available.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 10 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • Guests mentioned lobbies 49 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Leia Adams-Gray

Excellent hotel, comfortable beds, really awesome lap pool and gym, and hot tub Little deep for small kids but we brought a life jacket and our daughter loved it I was able to swim for hours alone during the day

It was so relaxing Great restaurant down in the lobby Great breakfast in the executive lounge Super friendly staff Definitely recommend staying here

Emily Stranski

Love this place We first visited in December for a pool night during Christmas break We just went back again last week because the kids kept begging to go back

The pool and hot tub are great! Huge pool, much larger than most hotels It is 4 feet deep throughout, so good for my kids who can swim wellHot tub adjacent to pool but tucked away so nice for me to relax while still able to keep an eye out Over Christmas, there were maybe 2-3 other couples/ families using pool while we did This last time we came during a snowstorm, so we literally had pool to ourselves in both the evening and next morningRooms were well appointed, recently renovated, and clean Exactly what I was expecting Front desk is very friendly and helpful as wellI’m a bonvoy member and enjoyed the late checkout offered with my status in order to enjoy the pool longer before we leftThis hotel is right next to Target, the Yorktown mall, movie theater, restaurants Plenty of options and amenities for a business or family type traveler Highly recommend!

k00nta

I stayed at this hotel for the weekend and it was great The room was spacious with two queen sized beds The lobby looked very nice with fast elevator times as there were 5 elevators

The hotel also has quite a few services such as an indoor gym, pool, and Starbucks I would definitely stay here again as it’s located near many stores and restaurants

14. Courtyard by Marriott Chicago Elmhurst/Oakbrook Area (3-star hotel)

About this hotel

This straightforward hotel is 0.9 miles from the Odeum Expo Center and 1.6 miles from Elmhurst College.Contemporary-styled rooms offer free WiFi, desks with ergonomic chairs, flat-screen HD TVs, minifridges and coffeemakers. Suites add separate living areas, whirlpool tubs and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 5 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 7 min drive to Safari Land
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests liked the friendly service
  • Guests mentioned lobbies 13 times
  • Guests mentioned hot tubs 10 times

Feedback From Real Customers

Keith Heric

OK it’s not the worlds worst Marriott but it’s darn close AC doesn’t function well, you can’t see out the windows because they’re so fogged up inside the glass There is a sign leading to an ice machine on my floor and it was just an empty alcove

But what really bothered me was the television Not the television itself was bad but the service was abysmal Not like your standard Marriott Just scrolling guide with only about 30 channels, most of them just worthless No guide, you had to just remember what channel you liked wait for the scrolling and then go to it No possibility of logging in with on demand All Marriotts have had this as standard issue for the past five years or so, this is just silly and frustrating Posting this review now, but going up the chain of command to make sure the president and CEO of Marriott are aware of these inconsistencies The hotel looks nice from the outside but once you get inside you realize that really it’s just a one and a half star motel at best

Irfan Waseem

Horrible experience The hotel is extremely dull and run down and location is not great either On top of that, the front desk Staff named Dana was extremely rude

We were visiting from NJ where the indoor mask mandate had been lifted I totally understand the different mask mandate in illinois however, the staff needs to be courteous in reminding people for wearing masks She screamed at us saying “wear your mask NOW” We reported the hotel to the Marriott customer service and checked out right awayThis hotel is not worth my money or my points I visit Chicago every month and this hotel is totally off my list I would recommend the hotel management to properly train their staff and manager in customer service

Heidi Pinkham

NEVER will stay here again, nor would I recommend Hotel run down and employees rude The breakfast was a joke

I ordered French toast The preparer toasted the bread in a toaster, sprinkled confectionary sugar on it and served with syrup The drink I ordered expired 2 months ago My sister ordered a “Starbucks” coffee and it tasted like water When she tried to get another cup, the manager was rude to her and gave her another cup of watered down coffee Seriously, this is a Marriott???

15. Hilton Chicago/Oak Brook Hills Resort & Conference Center (4-star hotel)

About this hotel

This upscale conference hotel is 2 miles from the Mayslake Peabody Estate cultural venue and 15 miles from O’Hare International Airport.Straightforward rooms have free Wi-Fi, flat-screen TVs and coffeemakers; some offer golf course views. Suites add minifridges and separate living areas with pull-out sofas; upgraded suites feature private balconies. Room service is available.Parking is free. The hotel has a lobby bar, a casual eatery, and a grill restaurant with a patio, plus a business center and 42,000 sq ft of event space. There’s an 18-hole golf course, indoor and outdoor pools, and a gym, plus a spa, a game room and sports courts.

Things You Need to Know

  • 8 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the casual restaurant
  • Guests liked “golf courses”, mentioned 120 times in reviews
  • Guests liked the grounds

Feedback From Real Customers

Kathy Budewitz

This hotel truly is a hidden gem! We have been coming here for years with family and friends There is so much to offer—indoor/outdoor pool, golf, 2 restaurants, game room and more The hotel is just gorgeous, as well, and the staff is amazing! From the time you check-in, you feel welcomed

I have to give a huge shout out to our absolute favorite staff member, Willie, at the pool/golf bar He is amazing—hardworking, personable, efficient, and just an overall fantastic person! Such an asset to the hotel We already can’t wait to come back!

Justin Flora

My wife and I were here for a 1 night 2 day work conference We really enjoyed our stay Everyone was friendly and the hotel has so many amenities (large outdoor and indoor pools, nice selection of restaurants)

The conference food, snacks, drinks were great with a lot to choose from Our room was extremely clean and the beds were super comfy Thank you for a great experience Hilton team!

Karissa Plautz

Beautiful views of the golf course and skyline Clean room and bathroom Comfortable king size bed

Modern 2 restaurants and bar Friendly and helpful front desk staff Booked 2 rooms 3months ahead of time and happy to be on the same floor a few rooms away from each other Only downfall is we did ask for room service but they did not refresh towels or clean bathroom like asked

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