hotel with pool in Universal City, TX

1. Candlewood Suites Building 2426 (2-star hotel)

About this hotel

A minute’s walk from San Antonio Zoo, this modest hotel is 3 miles from dining and shopping at River Walk Walkway, and 4 miles from the picturesque San Antonio Botanical Garden.The streamlined rooms offer free Wi-Fi, flat-screen TVs and kitchens. Suites add living and dining areas. Family rooms sleep up to 4 guests.Parking and breakfast are complimentary. Other amenities include a gym, an outdoor pool and BBQ facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 9 min drive to the San Antonio River Walk
  • Guests praised the service
  • Guests praised the breakfast
  • Guests praised the fitness center, which has free weights
  • The fitness center has treadmills and elliptical machines
  • Guests praised the pool

Feedback From Real Customers

Tracey Heim

Spent July 3 and 4 checked out the 5th Stephanie provided top notch service! She went above and beyond for us by allocating a room for us on Sunday so we could check in before 4pm with our dogs!! Pool was great! It was nice to have the grills outside to use! Fire alarm on July 4th due to someone burning popcorn! 🤣 The room was a decent size It was perfectly located as our dig did not hear ANY fireworks!! Thanks to the staff!! Thinking about coming back for New Years eve!!!

nicholas robertson

Overall, the hotel is clean with many amenities given most, if not all, rooms have small kitchenettes With that said, I have a few recommendations for management1

Please add recycling to your rooms Given a large number of disposable products and take-out food used by those staying here, a huge majority of the trash is recyclable This needs to be addressed, as a ton of recyclable items are simply going in the normal landfill2 I recommend placing those with pets farther away from elevators Almost every time I got on or off an elevator there was a pet barking from them hearing the elevator and movement outside If you place them at the far ends then they will likely bark less with fewer noises, no nearby elevator, and the stairs are already on the far ends which is perfect for letting pets out to go potty3 Add popcorn to your snack area You have a great little snack bar area, but no popcorn I feel this is a staple snack for most4 Look to upgrade internet speed It is fairly slow for today’s day and age Given this is a high TDY local with lots of individuals and families displaced from normal life, people rely heavily on the internet for communication, work, and entertainment Even increasing each room or wifi access speed by 30-40% would likely make a huge improvement in quality of life while here5 This is likely not fixable, but your elevators are incredibly slow Given your only stairwells are on the far end of each hallway and are not central (very bad design), the elevator is often sought after; however, it is so slow that I can often walk all the way to the end of the building, take the stairs to my floor, and get to my room faster than waiting on an elevatorOverall though, the stay was enjoyable with few issues I simply had improvement recommendations Thank you and take care

2. Best Western Garden Inn (2-star hotel)

  • Address: 11939 I-35 N, San Antonio, TX 78233
  • Phone: (210) 599-0999
  • Ratings: 4.1 (780 reviews) Very good
  • Website : Best Western Garden Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm quarters in an unassuming hotel offering an outdoor pool, a gym & complimentary breakfast.

About this hotel

off I-35, this modest hotel is 3 miles from Morgan’s Wonderland amusement park and 8 miles from McNay Art Museum.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges, and tea and coffeemakers. Some airy suites add whirlpool tubs.Breakfast and parking are complimentary. There’s an outdoor pool, a hot tub and a 24-hour gym, plus a business center with a meeting space.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 7 min drive to Morgan’s Wonderland
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “waffles” 12 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

beth miller

Really dissatisfied with breakfast Said had nice hot breakfast Only thing warm was waffles

Had tiny burritos that were cold and no microwave Not even bagels and cream cheese Breakfast was till 8:30 arrived at 7:30 so not what was left Just nothing there but toast and cereal Have always stayed at BW because price included a great breakfast May have to look elsewhere Desk people could not have been better

Tisha Wilson

Birthday staycation ruined!!!I only come here for the jacuzzi tub But after sleeping in and being accosted at the door in my underwear I quickly got dressed and vacated the room

Upon checking out I was questioned if any smoking took place in the room, which I didn’t But that let me know how he intend to steal my deposit Sorry for being Black and liking the best you have to offer

César Moya

The bathroom was dirty and had no soap and a cockroach flew at us in the room but employees were kind and helpful, also everything worked and the beds were comfy enoughWasn’t the best experience but I understand they might be understaffed like every other business in Texas

3. Best Western Windsor Pointe Hotel & Suites-At&T Center (3-star hotel)

About this hotel

Off Interstate 35, this laid-back hotel is 4 miles from the McNay Art Museum and 5 miles from the water park Splashtown San Antonio.The relaxed, warm rooms offer free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living areas with pull-out sofas. Kids age 12 and under stay at no charge in a parent’s room.A breakfast buffet and parking are complimentary. Other amenities include an outdoor pool and a gym. There’s also a business center and a coin-operated laundry.

Things You Need to Know

  • The rooms have refrigerators and coffee makers
  • 9 min drive to Splashtown San Antonio
  • 16 min drive to San Antonio International Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast

Feedback From Real Customers

danny martinez

Best place Safest I’ve been to in San Antonio Clean

Worth the money Quiet Great full breakfast It’s my go to every time I visit San Antonio here forward Don’t let the area discourage you I was leery at first but don’t regret my stay I’ve registered for rooms in way better areas and the hotels were shady and crime infested This place was worth every penny

Rod

Honest review:Completed my stay this weekend 4 issues that were concerningUnfortunately the smell of smoke resonates through the whole hotel that is smoke free

Seems to be seamed into the walls and carpetA/C unit is very loud, turns on and off throughout the night Not the best for sleepBreakfast was absolutely horrendous, we had to buy food next door Eggs were from the powder, biscuits were hardI would’ve left a higher review but for lack of professionalism from staff Had dinner delivered without a forkI had kindly asked the the front desk for a plastic fork around 5pm I was told , sorry no we close at 9AM Nothing I can doI left it alone, since I’m not that kind of guest, but we ended up going next door again to get a forkI do understand if I was asking for breakfast but I just really wanted a fork to finish my meal There was roughly 9 guests in the entire hotel, the silverware probably within 15 feet of reception area I would’ve appreciated an effort to attempt to please a guestSometimes it’s the small things that ruin an experienceUnfortunately I will never stay at a best western again do to this experience

Ramone Holmes

The staff was nice, friendly; from the point of us checking in things went down hill1 Hallways smelled like smoke, my mother n law room shower was not working, the refrigerator was not working as well, my room up stairs every time you use the bathroom I have to take the top off the toilet and mess with the floater so the bowl would fill up

☹️

4. Best Western Plus San Antonio East Inn & Suites (3-star hotel)

About this hotel

Off Interstate 10, this straightforward hotel is 12 miles from The Alamo, Alamo Dome and the San Antonio River Walk.The relaxed rooms have complimentary Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Upgraded rooms offer whirlpool tubs, and suites add separate living rooms, pull-out sofas and/or kitchenettes. Children age 12 and under stay at no charge with an adult.Freebies include parking and hot breakfast. There’s also an outdoor pool and a hot tub, as well as a fitness room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 14 min drive to the Institute of Texan Cultures
  • Guests praised the friendly service, which has a concierge
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Wanda “Mema” Slaughter

The rooms were okay, but had some loud rude guests that didn’t control their noisy kids very late at night They cried and yelled in the hallway after midnight To be fair we didn’t report it to the front desk

What do you do,, say I was awoken by an unruly child and I don’t know who it was? Breakfast was great, especially the attendant Loved her!

Matthew McQuiggan

The staff here is great If you any issue at all let them know They are very friendly and accommodating

Thank youThey also have a shuttle that runs at 10am and 12 pmTruck Praking for Truck driver too!

5. Best Western Plus Hill Country Suites (2-star hotel)

About this hotel

Set among fast food restaurants off US-281, this relaxed all-suite hotel is 11 miles from both the McNay Art Museum and the Six Flags Fiesta Texas amusement park.Straightforward suites feature Wi-Fi, flat-screen TVs and living rooms, as well as minifridges and microwaves. Upgraded suites add whirlpool tubs; some have kitchens. There are also 2-bedroom apartments.Amenities include a 24-hour gym, an outdoor pool with a hot tub, and regular evening socials offering snacks and drinks. Breakfast and parking are available.

Things You Need to Know

  • The rooms have refrigerators and kitchenettes
  • 10 min drive to Dwight D. Eisenhower Park
  • Some guests complained about the beds
  • One of the few hotels in the area with room service
  • Guests praised the fast food restaurant
  • Guests mentioned “Housekeeping” 18 times
  • Guests praised the breakfast
  • Guests praised the hot tub

Feedback From Real Customers

Lisa T

I would actually recommend this hotelThe only reason I won’t go so far as to rate it a 5 is the property conditionThere are a few things that need some replacing or addressing

Such as new curtains, properly securing the AC window unit and replacing the doors that had been damagedWith that said, I still stand by my rating The staff were professional AND very friendly I felt very welcomed They were also very quick to accommodate any issues that was addressedBecause the staff was so friendly and accommodating; I’m inclined to believe the other rooms are probably in better condition than the one we had

Vero Aguilar

Will definitely return! Hotel from the outside looked kind of old but inside it was so nice Rooms were very clean Sheets smelled extremely clean as well! Front desk staff was very welcoming

Only reason why I didn’t give it 5 stars is because the shower freaked me out, it squeaked so much & the floor moved around I was afraid the shower go fall The breakfast had bagels out to toast but no cream cheese available We stayed 2 nights & we didn’t get room service after the first night so we had to ask for fresh towels But I will definitely stay again Great area

Jessica Edwards

Staff was amazing and very professional There is a few maintenance/upkeep things that need addressed such as better AC, curtains, and the most recent elevator inspection inside the elevator but the overall stay has been better than expected The jacuzzi in the room is a great addition

This will be our go to hotel every time we visit and will be recommending to other friends & family The location is perfect as well!

6. Holiday Inn Express & Suites Selma, an IHG Hotel (2-star hotel)

About this hotel

This straightforward hotel off I-35 is 6 miles from Comanche Lookout Park and 8 miles from Morgan’s Wonderland amusement park.The relaxed rooms feature complimentary Wi-Fi and 42-inch flat-screen TVs, along with desks, and tea and coffeemaking facilities. Upgraded rooms offer microwaves and minifridges; suites add wet bars, separate living areas and pull-out sofas. Kids age 19 and under stay at no cost with a parent.The hotel offers a free hot breakfast buffet and parking. There’s also an outdoor pool, a fitness room and a business center.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the rooms, which have TVs
  • 11 min drive to Comanche Lookout Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Lindsay K

Quite disappointed in this location We went on a multi-day trip and stayed exclusively at holiday inn locations, and out of all of them, this one was the worst Our room was dirty with debris on the floor around the beds and hair in the bathroom shower and sink

Our bed sheets had other people’s hair in them Towels frayed Room was cool but hallways impossibly hot and stifling Continuous stomping from above all night which rendered us sleepless Couldn’t wait to check out the next day The only positive, warranting the two star review, was the sweet lady at the desk who greeted us when we checked in Other than that, this location is off of our list for places we would ever want to visit again Disappointed and grossed out

Anastacia Thomas

Morgan was amazing!I stayed for only two nights and she made me feel welcome fromThe moment I walked in, to the moment I left She helped me straighten out my room accommodations when I made mistake booking She helped me figure out the heat in my room, and you could tell she loved her job

It made me love staying there all the more Morgan thank you for making my stay that much more enjoyable ❤️

Durand Sentinus

We decided to try this location after having a less than stellar experience at another Holiday Inn location in the areaUnfortunately the experience at this location was just as disappointingWhile the check-in staff was friendly enough they failed to acknowledge me as a member of IHG One Rewards which is a definite mistake that appears to be happening at far too many IHG locations lately

The room initially appeared to be in good order, but we found that the wall temperature control didn’t work and we had to use the controls on the heater/ac unit itself This prevented the hassle of changing rooms, but was another negative strikeThe next was broke power outlets on one side of the bed Again, not enough of an issue to warrant changing roomsLastly, the shower head was not fully functional and there was only one large bath towelHad we noticed these additional inconveniences when we checked on we would have demaned a different room and a rate discount for the inconvenience or refused to stay and demanded a refundAs it was, we checked out early and will not stay at this location again

7. La Quinta Inn & Suites by Wyndham San Antonio by AT&T Center (2-star hotel)

About this hotel

Set in a commercial area off Interstate 10, this straightforward hotel is 6 miles from Splashtown San Antonio and 11 miles from the popular San Antonio River Walk.Laid-back rooms offer complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add sitting areas with sofabeds.Freebies include parking and breakfast. Other amenities consist of an outdoor pool, a fitness center and a lobby lounge.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 12 min drive to the San Antonio River Walk
  • Guests praised the friendly service

Feedback From Real Customers

Jazmin Hardy

This Hotel had nice rooms If you care about the bed I will tell you very comfy and a good nights sleepThe room was clean and fresh

They have a pretty good breakfast They did have a laundry facility on site and that was helpful The location was ok My 4 starts comes from just not very friendly employees, from the front desk to the cleaning crew just really not nice people The Front desk check in was mostly unattended Overall may not stay again

Krisol sanchez

I’m really surprised about all the good reviews since our experience was so differentThe room had a bad smell so did the restroom There was a dog next door who barked at everything

When we asked the front desk to be moved they said they didn’t have any roomsThe bed was very comfy and the breakfast was pretty good They also have on-site laundry available Unfortunately, overall it was not a very good experience I chose this hotel because of the high-ish rating for the price but it was not worth it

Lynn Macias

I always get worried that 5 star ratings are done by bots or people paid to leave reviews However, this was a great hotel It smelled nice, was very clean, and I didn’t even hear the highway traffic near by

We only stayed one night because we took a short trip up to San Antonio from Corpus, but I’d definitely stay again Friendly staff, clean room, everything was organized Bathroom was clean, AC was working well and controlled by a thermostat on the wallMy only complaint was the beds weren’t very comfortable I woke up a few times with a sore back and when I woke up this morning, my back ached My mother had the same complaint about her bed Wasn’t a big deal or worth knocking off a star, though Pillows were comfortable and the comforter kept us warmBreakfast was good, though the chorizo was fairly bland I’d recommend at least offering cheese if you have breakfast tacos Waffles you make yourself, a small selection of cereal, oranges and apples, bagels, bread and other items were good No complaints reallyCheckout was seamless We enjoyed our stay and only for $85 with tax!

8. Hampton Inn & Suites Schertz (3-star hotel)

  • Address: 17702 I-35 N, Schertz, TX 78154
  • Phone: (210) 566-6110
  • Ratings: 4.3 (608 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Schertz
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Laid-back hotel featuring complimentary breakfast, plus a gym & an outdoor pool.

About this hotel

Set in a modern building on a leafy property off I-35, this relaxed hotel is 7 miles from Randolph Air Force Base and 22 miles from downtown San Antonio.Casual rooms feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges, coffeemakers and desks; some add pull-out sofas. Suites come with living areas and microwaves.Freebies include a hot breakfast buffet, weekday to-go breakfast bags and off-street parking. There’s also a snack pantry, a terrace and a business center, along with an outdoor pool, a fitness room and a coin-operated laundry.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the friendly service
  • Guests mentioned “a pillow” 10 times
  • The fitness center has weight machines
  • Guests liked the outdoor pool

Feedback From Real Customers

Misha Turner

Located right off the freeway Easy to get to Front desk staff was very helpful and accommodating

The room was clean along with the bathroom Breakfast was well supplied At breakfast, the staff could have cleaned the tables in between parties to ensure cleanliness for the next guests Overall, great stay and I would consider staying there again in the future

Ms Carr

Great place, great employees so clean Modern decor throughout Check in was a breeze with friendly service

Safe environment easy access to highway This Hampton Inn has to be the cleanest one i have visited So impressed with the cleanliness of this hotel, amazing friendly staff Located centrally and near good eating places Definitely recommend this hotel

Alyssa Allen

Lovely time spent at this hotel Was there for 4 nights and stayed on the 4th floor with my grandparents in 405 Didn’t hear a sound, which was nice

When we asked for more toilet paper, it took a while for someone to bring it to us, but other than that, everything was clean and well-keptShower didn’t shut off all the way, so we always had a drip in the bathroom, and the bathroom sliding door was REALLY hard to close all the way It got stuck on it’s track a few times and it’s a heavy door For two elderly people, it was difficult for them to shut all the way and muscle it closed or openThe beds and pillows were comfortable The breakfast was great! I loved that they had different flavor mixes for the waffles They always had normal, but on a couple days, they also had banana bread batter and cinnamon roll batter They switched up the proteins each day as well, which was nice The juices tasted great- not too sweet and not too watered down

9. JW Marriott San Antonio Hill Country Resort & Spa (4-star hotel)

About this hotel

Within a 3-minute walk of the TPC San Antonio golf course, this high-end resort is also 16 miles from Natural Bridge Wildlife Ranch and 17 miles from Natural Bridge Caverns.Featuring balconies, minifridges and marble bathrooms, the sophisticated rooms have flat-screen TVs, Wi-Fi (fee) and work desks. Upgraded rooms and suites include separate living rooms, wall beds and/or pull-out sofas.There are 7 dining options, including a Southwestern restaurant and a steakhouse, plus a casual bar and a Starbucks. There’s also a 6-acre water park, an adults-only pool and a spa, as well as a gym, a business center and 265,000 sq ft of meeting space.

Things You Need to Know

  • 1 min walk to TPC San Antonio
  • Some guests complained about the kitchenettes and the beds
  • One of the few hotels in the area with room service
  • Guests liked the Southwestern restaurant and praised the restaurant service
  • Guests liked “golf courses”, mentioned 128 times in reviews
  • Guests praised the grounds
  • Guests praised the views

Feedback From Real Customers

Brooke W

The resort is absolutely beautiful and very family friendly Staff members were very friendly and attentive I’m not giving the full 5 stars because the cleanliness was not what I’d expect from a 5 star resort

Our hotel room had pubic hairs, scalp hairs, dust, and urine around the base of the toilet and splotches of water and likely some sort of soap in the shower It had clearly not been well-cleaned, if at all In addition, the very back pool was quite dirty I can deal with leaves and some debris at an outdoor pool, but this had a lot of built-up leaves and debris in the deep end of the pool, like DAYS worth Staff were actively cleaning the lazy river, but no attention was given to the rear pool near the sand feature I’m not speaking of sand (there was that too, but that’s expected when there’s sand nearby), this debris was dark in color and very built-up It could have easily been scooped up and would have been much more appealing

Mark Anderson

This is a top notch place for a family getaway that we’ve enjoyed a number of timesLots to do with a fantastic water park, game rooms, excellent fitness center, daily planned activities for the young ones, and lots and lots of grounds to explore The staff is super friendly and attentive as well

It could definitely use more dining choices so be prepared to order in or make a quick local jaunt when the hotel is full This spring break week they were doing in-room dining for an only $5 flat service charge which was unexpected but awesome!We will be back again and again

Jazmin Juarez

This was one of the best hotel resorts I’ve visited in the states so far The staff were completely friendly and hard working Made me feel at home and the water park is fun for the whole family

Love the restaurants and variety and the rooms were beautiful and roomy The conference area was great and spacious and beautifully decorated I definitely recommend this place for business or a pleasure travel

10. Holiday Inn Express Building 592 (2-star hotel)

About this hotel

Surrounded by greenery, this straightforward military and civilian hotel is 3 miles from San Antonio Botanical Garden, and 5 miles from The Alamo. San Antonio International Airport is 8 miles away.The casual rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves and coffeemakers.Continental breakfast is free. Amenities include a shuttle service. Pets are allowed upon request (fee).

Things You Need to Know

  • 10 min drive to The DoSeum
  • Guests praised the service
  • The fitness center has free weights

Feedback From Real Customers

Alan Hans

Being on a military post creates a bit of a captive clientele, with essentially guaranteed business One wonders if, with such a model, there is incentive to improve/innovate/work towards customer satisfaction, when compared to strictly civilian/off-post facilitiesNevertheless, most of the staff were fantastic

Most of the issues during my stay centered around ongoing renovations-no really changes just new carpet, some folks staying there were moved from fully functional rooms to “renovated” ones with broken furniture, non-functional AC units, and the likeThe noise and whatnot from the work crew can’t be held against the location, it’ll self-resolve in a few weeks The bigger issue I observed had to do with poor room ventilation, building water heater that was cranked up to 11, being woken up at like 4am by the trash service, and uncomfortable bedsThat said, it was not enough to make me look for alternative lodging, so perhaps just me being nit-picky

Alyssa Burgois

Michael is such a day of sunshine! He treats each and every guest with such hospitality, respect and kindnessHe made my stay on JBSA such a pleasurable experience He took time out of his busy schedule each night to ask me how my day was and make polite conversation!Thank you Michael and the rest of the IHG staff for a great experience

sonya charley

the man who works front desk is a bit rude, cuts you off before you can even get a sentence out, and hangs up abruptly without even allowing you to give a greeting or thank you to him this threw me off as all the other staff from the food servers to the housekeeping were outstanding I did get the name of one worker mrs Joyce as well as the young man ( he looks very young and I was shocked to know he was a grown man) cleans the rooms are exceptionally hospitable, professional, and courteous

they always ask if there’s anything that I needed, and cleaned the room very well in addition to ensuring towels, hotel toiletries and bedding were attended to promptly overall, my stay was comfortable the food servers are very friendly and ensure your breakfast needs are met

11. La Quinta Inn & Suites by Wyndham San Antonio Airport (2-star hotel)

About this hotel

Off Interstate 410 and less than a mile from San Antonio Airport, this casual hotel is also an 8-mile drive to The Alamo and downtown San Antonio.The contemporary rooms include pillow-top mattresses, free WiFi and flat-screen TVs with HD channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas with sofabeds. Kids 18 and under stay free with a parent or grandparent.Perks like continental breakfast, an airport shuttle and parking are all provided free. Amenities also include an outdoor pool with a hot tub and a fitness center, in addition to a market and meeting facilities for up to 100 people.

Things You Need to Know

  • 9 min drive to the San Antonio Zoo and Aquarium
  • Guests praised the service
  • Guests mentioned the rooms are unclean
  • Some guests disliked the unclean bathrooms
  • Guests liked the restaurant
  • Guests mentioned “muffins” 20 times
  • Guests liked the breakfast
  • Guests praised the outdoor pool and the hot tub

Feedback From Real Customers

Julia Amburgey

Hotel overall was nice and clean Our room was definitely in need of updating and remodeling The outlets ruined our phone charger, the bath tub had a large water stain in it, and overall you could tell the room was in need of repairs

The bed was comfortable, and it was great for over night on our road trip with our cats, but I wouldn’t stay here again if I was in the area

C. A.

Giving this stay 2 stars and it’s really disappointing because we have really enjoyed most of our stays at La Quintas This one however is need of some attention The kitchen areas (we ended up staying in 2 rooms) were very worn and older

Our room was clean otherwise so we didn’t fret it was like no big deal we used our points for this stay The issue came during the evening when one of us walked into the restroom to several bugs (not sure what they were) crawling around on the floor and the more we looked around the more we seen as the lights were being turned on and for us this is a deal breaker!! We quickly moved our things to the car and called down to the lobby The staff was super friendly and apologetic and very quick to get us another room on a lot higher of a floor We still left our things in the car but at 1am moving rooms was the best option at that point We know these things happen and in warmer climates especially, we’re not unreasonable but there was so many we couldn’t have been the 1st complaint the room was clearly neglected and should not have been booked The photos are of the 1st room with the issue We will be attempting to get our points back and will definitely not be staying at this La Quinta in the future I would like to emphasize that this could have been a much worse situation if the staff wasn’t so willing and eager to try to make adjustments

Veronica Torres

The lobby was nice, the breakfast was descent but the room was dingy and dirty There were stains on the walls and the couch The restroom was dated and dingy

The ice machine had mold on it Overall the place just felt nasty and dated Even the exterior was dirty looking The staff were very kind, polite and helpful They’re basically the only plus side

12. Holiday Inn Express & Suites San Antonio North – Windcrest, an IHG Hotel (2-star hotel)

About this hotel

Next to shops and restaurants off Interstate 410, this informal hotel is 2 miles from hiking at Oakwell TrailHead Park, 3 miles from Morgan’s Wonderland amusement park and 11 miles from San Antonio Zoo.Casual rooms feature free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add living areas with sofabeds. Kids stay at no charge when sharing with parents.Parking and hot breakfast are complimentary. Other amenities include an outdoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • The rooms have TVs and coffee makers
  • 7 min drive to Morgan’s Wonderland
  • 14 min drive to San Antonio International Airport
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 11 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Anali Frankowski

****** Well recommend ******Is a great hotel, super clean! Great location! Staff is awesome, the rooms are clean and very well organized, the location is great, you have multiple stores and restaurants around in a walking distance! You won’t regret your stay! Pictures were taking right before I checked out!** don’t forget to have a delicious burger from in and out which is next to the hotel!

CLYN RIDEAUX

There was an issue with my reserved room upon check in, although we thought it would be rectified the following day, it still wasn’t Ultimately we made the best of a bad situation However their General Manager took care of my concerns & made sure by the time I checked out, I was a satisfied customer

Because of him, I will rebook with this Holiday Inn I love great customer service♡He exceeded my expectations!

13. Drury Plaza Hotel San Antonio North Stone Oak (3-star hotel)

About this hotel

In a modern building this unpretentious hotel is 8 miles from San Antonio International Airport and 13 miles from the San Antonio Zoo.Warmly decorated rooms come with free WiFi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate living areas and pull-out sofas; some include whirlpool tubs and/or kitchenettes.Freebies include cooked breakfast, afternoon snacks, and evening drinks and appetizers, as well as parking. There’s also an outdoor pool, a hot tub and a 24-hour gym. Other amenities include a 24/7 business center, meeting rooms and a guest pantry.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the bathrooms
  • 10 min drive to Dwight D. Eisenhower Park
  • Guests praised the friendly, professional service
  • Guests mentioned “popcorn” 11 times
  • Guests praised the breakfast
  • Guests praised the outdoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

K Rhodes

We had a fantastic time at this hotel! I love that they have a parking garage connected to the hotel which makes you feel more safe as you come and go The rooms are very clean and smell great The staff are fantastic

The hotel is close enough to enjoy all that San Antonio has to offer without feeling like you are right in the middle of SA chaos! They have a weight room and a pool with two jacuzzi tubs If ever in the area again, we will definitely check this hotel out again!

Nelson Chamer

Don’t forget to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking any stay This website will compare thousands of booking web sites and typically will have rates much cheaper than others! Thank me later on! This hotel is the best rated in this area

I’ve been coming here for a long time If you stay for a few nights you for sure won’t be disappointedEverything was clean Employees were all super nice Free breakfast and dinner buffet Nothing over the top, but good Would like a little bacon with my eggs instead of sausage patties, but you can’t win them all Nice garage parking and 3 free drinks per night

Carol

We needed a room quickly, as in a coupled of hours on Father’s Day due to an AC problem at home We were found a room that was ready immediately Chris greeted us as if we were family at the front desk

We were told that breakfast was available daily And that 5:30pm was kickback time with drink pass and dinner We never had to leave the property an asset due to the extreme heat The entire staff was helpful, friendly, caring, and made our stay very pleasant considering the reason for the stay We plan on joining the Drury Hotel program and using it in the future for family visitsThank you!

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