Hotel with Sauna in Crystal Lake, IL

1. Sonesta Select Chicago Elgin (3-star hotel)

About this hotel

This modern hotel is 3.6 miles from the Grand Victoria Casino and 6.6 miles from the Sears Center Arena.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool and a whirlpool, a 24-hour exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Raceway Woods Forest Preserve
  • Guests praised the friendly service
  • Guests mentioned lobbies 25 times
  • Guests praised the indoor pool

Feedback From Real Customers

Christa Bartley

Overall this hotel was nice It was clean, the beds and pillows were comfy, it was nice having a couch in our room and everyone was friendly We got a really great price too! I just wish they had microwaves in the room and the standard size hotel fridge instead of the tiny little cube fridge

We stayed their for 4 days and had hoped to be able to eat some meals in our room but without a microwave we couldn’t do that And the fridge was too small to put leftovers in

Kim Pekofske

The staff here is wonderful! Very friendly and helpful This is a pet friendly hotel BeAdvised there are additional fees for pets

Room was good, nothing fancy but clean and a lot of room Not a lot of grass for pet walking They need a pet off leash area that would be a huge asset to this property We would stay again

Shelby

I had to leave a review and I never do this But I’m this world today and this economy a good hotel is hard to come by And especially having 4 full time jobs between the 2 of us and sleeping in the car most nights

This place was a god send Most hotels have moved to check out at 11AM since when I was growing up And WE DESPERATELY needed someplace to sleep comfy for the night and to shower And the minute our heads hit the pillows and the BLINDS kept all light out BEST nights sleep I’ve gotten I panicked when I woke up at 11:15AM thinking we were gonna get a late fee and I was gonna be interrupting their cleaning schedule but BEVERLY up front when I called to apologize and tell her my room assured me it was okay and it was noon I appreciate that so much from a world that has gotten so cold I highly highly HIGHLY recommend staying here if you’re ever in the area!

2. Holiday Inn Express Chicago-Schaumburg (3-star hotel)

About this hotel

An 18-minute drive from O’Hare International Airport, this modern hotel is also 29.1 miles from downtown Chicago.The subdued rooms feature desks, flat-screen TVs with cable channels, minifridges, coffeemakers and microwaves. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add whirlpool tubs.Amenities include a free breakfast bar, an outdoor pool and fitness and business centers, as well as free parking.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • Guests mentioned bars 11 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool
  • The hotel has Wi-Fi

Feedback From Real Customers

Tyler Goldring (Nirdlog)

The room was nice and clean and the staff was friendly as well The pool was closed so we didn’t get to swim but maybe next time The concierge at the front desk was super helpful, it offers free breakfast in the morning but we were so comfortable in the beds we never got up early enough to eat it

There is a bar right next door that we went to and got absolutely smashed which is great cause we could just go right to our room and chill for the night I would definitely stay here again if I were in the area

3. Chicago Marriott Northwest (3-star hotel)

About this hotel

This informal hotel is 1 mile from the Sears Centre arena, 9 miles from shops at the Woodfield Mall and 21 miles from O’Hare International Airport.Warm rooms come with flat-screen TVs, coffeemakers and minifridges. Wi-Fi is available (fee). Upgraded rooms have pull-out sofas, minifridges, wet bars and/or whirlpool tubs. Suites provide living areas. Club rooms and suites offer private-lounge access and refreshments. Room service is offered.Parking is included. Amenities consist of a market and a restaurant, plus a fitness center and an indoor pool. There’s a business center and meeting space. A breakfast buffet is available for a surcharge.

Things You Need to Know

  • 10 min drive to Paul Douglas Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests liked the lobby, mentioned 40 times in reviews
  • The fitness center has weight machines and elliptical machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Zee G

Room had older type decor, yet was very clean and well maintained Shower pressure was amazing Pleased with the soft-close toilet seats & soft-close shower doors

Used both, key card and mobile phone key, without any problems Heater kept us warm The fridge kept our drinks and food cold Our stay was short, so we were not affected by the fact that there aren’t any microwave in the rooms Due to COVID, housekeeping is not automatic, despite requesting the service, no one ever came Overall, we enjoyed our stay, would recommend to friends & family If we’re ever in this area again, we would definitely come back

Jordan Syrowik

Had everything you would expect from a moderately priced hotel Bathrooms were up to date with modern tile and shower Mattress was a little firm, and the room decor was quite dated

Per usual with hotels the air conditioning kept changing back to 72, which kept the room a little stuffyIn all, great place There is a Starbucks as well as a non-included breakfast buffet

Tushar Rao

My room 721 was used by someone else when I was away, and the whole bathroom was dirtied When I showed this to the staff I was given a simple answer “we don’t know” without any concern or apology There was a camera right outside the room door and the staff promised that they will look at the footage and have a manager call me back

Been 4 days, no call and no follow-up Avoid this property if you value your safety and belongings and absolutely avoid ROOM 721

4. Holiday Inn Express & Suites Lake Zurich-Barrington, an IHG Hotel (2-star hotel)

About this hotel

Across Highway 12 from Paulus Park and Lake Zurich, this straightforward hotel is 25 miles from O’Hare International Airport.The warm, classic rooms feature free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add separate living areas with pull-out sofas.Parking and a breakfast buffet are complimentary. There’s also an indoor pool and an exercise room, as well as a business center.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 11 min drive to Lakewood Forest Preserve
  • Guests liked the friendly service
  • Guests mentioned hot tubs 15 times
  • Guests mentioned lobbies 10 times
  • Guests praised the indoor pool

Feedback From Real Customers

CA B

If there were “0” stars available, this property would receive below it The room we booked online, was not the room we walked into When we inquired, we were told “they” (whoever that was) overbooked the hotel

The room was adjacent to the lobby, steps away from the elevator and dining area Additionally, when I tried to get back into my room after discussing with the front desk, found my card key did not work I went back to the front desk and was given a new key We were traveling with our grandson and went down to check out the pool Once again, none of our keys worked to get back into our room and our dog was on the other side of the door Back again to the front desk and now the manager on duty tried, also to no avail I mentioned it was probably not the card key but something internal with the lock itself This finally resolved itself Fast forward to midnight, all of us sound asleep, when an entire party, not certain if wedding or otherwise, proceeded to chatter up a storm for about a half an hour, this along with the elevator dinging every couple of minutes I was concerned our grandson would wake up with all the noise No one from the front desk came to ask them to quiet it down! It finally settled down, until around 4:00am, when the elevator started dinging again People were leaving and had no respect for other guests and again nothing was said from management I was more than livid Having been in Hospitality and knowing the difference between right and wrong, this was wrong on so many levels When we checked out and I asked for our room to be comped, I was told the best they could do was approximately $40 I asked to speak to a manager and was told she was the manager In my dealings in the industry, this was unacceptable In leaving, I mentioned I would be taking this to social media and was told, “okay” This was in May, but my first chance to voice my dissatisfaction with the hotel We will never stay here again, not recommend and think twice before staying at a Holiday Inn Express again

Laurie Ann Cox

Best hotel we’ve stayed at when going back home to visit the kids and grandkids Cozy, clean, our room was spacious and I’ve never seen a bathroom mirror that is lit up around the whole edge, and when you shower it only fogs up around the edge next to the lighted edge I’ve never slept so good in my whole life, I want this bed in my house

The employees were all friendly and worked with us when we arrived early for our reservation, then when we had to extend our stay to give us the best possible price The only downside is not anything to do with the hotel, but other guests with dogs We travel with 2 small dogs and always clean up after them Other guests just leave their dogs waste everywhere, it was disgusting Winter cold and snow is no excuse to not clean up after your dog, but I believe they wouldn’t clean up after their pets no matter the weather SO IF YOU TRAVEL WITH YOUR PETS AND CAN’T CLEAN UP AFTER THEM PERHAPS YOU SHOULD LEAVE THEM HOME OR BETTER YET YOU SHOULD STAY HOMEPERIOD RUDE AND INCONSIDERATE, THINKING THAT CLEANING UP AFTER YOUR PET DIDN’T APPLY TO YOU YOU AGREE TO IT WHEN SIGNING INTO THE HOTEL PEOPLE LIKE YOU MAKE HOTELS PET FREE AND A PAIN FOR THOSE OF US THAT DO FOLLOW THE HOTELS RULES AND CLEAN UP AFTER OUR PETS!! I’m sure y’all are pulling the “Karen” card but when I’m trying to find a clean spot for my pet to go on and there isn’t because others left dog poop everywhere, it pisses me off The hotels should use outdoor cameras and put on the agreement you sign when you bring your pets that you will be charged extra when you are viewed on camera not cleaning up after your pets That would be awesome!

Kelly Jeanette Swift

The company I work for choose this hotel because it was close to the company The rooms were big and clean Comfy bed and clean bathroom

Staff was super nice especially Shawn on the overnight shift Hotel is close to shopping and restaurants Pool was nice and heated if not so deep The complementary breakfast was standard Overall a good experience and I would recommend this hotel

5. Candlewood Suites Elgin NW-Chicago, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 90, this unpretentious all-suite hotel is 19 miles from Schaumburg Convention Center, and 8 miles from biking and hiking on the Fox River Trail.The relaxed studios offer free Wi-Fi, flat-screen TVs and kitchens. Upgraded studios add pull-out sofas, and the 1-bedroom suites feature separate living rooms with dining areas.Parking is complimentary. Other amenities include a 24-hour gym, a BBQ area and a coin-operated laundry, as well as a business center.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • 7 min drive to Burnidge Forest Preserve/ Paul Wolff
  • Guests praised the friendly service
  • Guests mentioned laundry service 14 times
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Tara Martin

We were taking our toddler to see family, hours from home and hours from our destination Suddenly, he started sobbing, then vomited EVERYWHERE – all over himself, the car seat, everything in the back seat It was already a little late, so we stopped and went to the nearest hotel, which happened to be this one

First, the negatives: the hotel is under renovations This was never a problem for us – no noise, no mess, but worth mentioning They do not have free breakfastNow the positives: this hotel is pretty friendly The room was a little dated (will likely be fixed soon given ongoing renovations) but clean and well appointed The beds were comfortable and the sink and bathtub easily accommodated all the stuff we had to wash The parking lot felt safe (my husband was outside scrubbing our car until late into the night) Thankfully, they had washers and dryers, so we were able to clean off everything we could in the bathroom to remove the gross parts (clothes, car seat padding, etc), then wash it all in the machinesThe best part of this hotel, however, was the staff They gave us tons of towels, were kind as I carried my very upset toddler through the lobby, and checked us in fast Whatever they are paid, they all deserve a raise Really dedicated to customer service and super nice people Highly recommend this place if you happen to be in the area!

Chris Adams

This place was incredible I had a room here for 8 months while I worked on a job and I was very impressed with the cleanliness, quality and professionalism of the hotel The appliances all worked great refrigerator was big

The rooms have recently been upgraded so it has all new furniture as well with very comfortable beds The staff was very friendly, personable and helpful For the price this is probably the best place you can find in the area

Lynsie Bernier

The staff were very helpful and friendly Decent location close to the highway but room was quiet Fair price for traveling with a dog, $25 / night

Loved having windows in the suite to open for fresh air This property appears to be in the middleof an update The room I had was not updated The bedding, bathroom and kitchen were clean The doorjams, sides of cabinets, carpet and couch needed a good scrub down Luckily I wasn’t in the room much, gone to a scent work trial all day each day Would stay again because of the low pet fee Hopefully will be updated and cleaner next time

6. Holiday Inn Chicago – Schaumburg, an IHG Hotel (3-star hotel)

About this hotel

Set 15 miles from O’Hare International Airport, this informal hotel is 1 mile from Medieval Times Dinner and Tournament, and 5 miles from LEGOLAND Discovery Center Chicago.Warm, unassuming rooms provide Wi-Fi, flat-screen TVs and minifridges, as well as Keurig coffeemakers. Suites add living areas with pull-out sofas. There’s also room service.An airport shuttle is complimentary. Other amenities include a cocktail lounge, a restaurant and a gym, plus a heated indoor pool, a hot tub and a terrace with a fire pit. There’s a 24/7 business center. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the unassuming rooms, which have TVs
  • 5 min drive to Medieval Times Dinner & Tournament

Feedback From Real Customers

Vanessa Rosales

I stayed here back in September for an event in the area As soon as I walked in, guest service was kind! Very generous They gave me my key with no hassle, gave me my room number, and sent me on my way

I got up to my room and opened the door, and I heard the voice of a grown man shouting in dismay at the door opening, and I could hear the shower running I was given a room that had a grown man in it who was showering I rushed back down to the front desk and explained it to them, and they seemed confused It turns out that the room had been given to someone, but it wasn’t logged into their system that it had occurred They gave me a new room that was the same as what I had requested, and they walked me to it to make sure that no one was thereI get nervous thinking about that scenario I was all alone, I’m a young woman, I’m very small- Had it been the other way around of a man walking into my hotel room while I was showering, I’m unsure on how the situation would’ve gone Guest service was kind, but I hope that after these months, they have themselves better put together I didn’t feel safe there after that and I had left my luggage in front of the door to prevent anyone from entering the room if the door lock failed I hope others have had better experiences than I have

Karma

Check in was fine Friendly & courteous customer service Easy on & off the highway

Place is very clean!The restaurant off the front lobby was great! Nice bar to wet the whistle The food was hit/miss Another table had sandwiches and they all were stating “hit the spot”my entree not-so-much Grilled chicken was delicious but the veggies seem very “BLAH” (Againhit/miss with food)Room was clean and decentMy shower is a death trap!!! Slippery surface even before soap hit the floor (It’s in their best interest to get that changedit’s a lawsuit waiting to happen!)Shower head is too small to be hanging from the ceilingnot getting the right balance with water distribution (need larger head for the effect you’re wanting to give off) And the half glass wall allowed me to soak the bathroom as I was trying not to fall in the shower (no joke)!!!And for truck driversthis location is starting to break away from us parking here on lot That back drive into Extended Stay that loops into Holiday Inn is NOT TRUCK FRIENDLY (EXTREMELY LOW TREE BRANCHEStrust meI “know”!

Rafael A

Here is a list of all my issues

For the room I purchased online I was told the price was wrong and was charged an extra 50 dollars No towels in room, no soap in room, trash cans still had trash in them No microwave Place charges for breakfast with outrages prices! Staff was nice but quality of stay is poor I don’t recommend anyone to check into this place for the price they charge was not worth it You get better perks at a roach motel!

7. Hampton Inn McHenry (2-star hotel)

  • Address: 1555 S Illinois Rte 31, McHenry, IL 60050
  • Phone: (815) 578-1900
  • Ratings: 4.3 (665 reviews) Very good Eco-certified
  • Website : Hampton Inn McHenry
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual hotel with free Wi-Fi, breakfast & parking, plus an indoor pool & an exercise room.

About this hotel

This unassuming hotel is 4.3 miles from Moraine Hills State Park trails and 9.5 miles from the restaurants and stores in the Richmond Antique District.Relaxed rooms have free Wi-Fi, flat-screen TVs and desks, plus coffeemakers, minifridges and microwaves; some also have whirlpool tubs. Suites add sofabeds.Free perks include parking and hot breakfast (or breakfast bags to go). There’s also an indoor pool and a whirlpool, as well as an exercise room and event space.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the McHenry Dam
  • Guests praised the friendly service
  • The fitness center has free weights
  • The hotel has a boutique store
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Chanin Gilman

Hampton Inn McHenry offered a friendly check-in There was a real door on the bathroom! Yay!! This was the only one of our entire 10 day road trip involving several Hampton Inn stays We were so happy for the privacy

If Hilton would consider using real hinged bathroom doors again, we would appreciate the change There was no hot tub as in the pool pictures online It’s spot was filled with concrete The hotel seemed newly redone, and the immediate area seemed nice Mostly it was surrounded by farmland but is within less than an hour of downtown Chicago

Bri Thomas

Not only did the hotel over charge my credit card SEVEN times they laughed about doing it Jacquline charged it when I checked in, Steven charged it on the way out When we were standing in line everyone else was getting print outs of their folios (receipts)

When it was mine and my fiancés turn, we checked out and Steven said the printer “broke” and he’ll work on it It broke conveniently when it was our turn to check out because Steven was well aware of what happened He said not to worry and he’ll email us a copy of our folio He did, and the receipt said we should’ve only been charged twice, half on debit half credit For a total of $37962 and that was fine I was expecting that However, on our ride home to Tennessee I noticed my credit card was charged 5 times and my debit was charged 4 times Each charge was for $18981 I called because my bank was sending me emails notifying me of fraud on my accounts I called and spoke with Jacquline and she essentially said that it wasn’t her problem, laughed and hung up I called back and spoke to the GM, he said he was terribly sorry, released the funds immediately and profusely apologized I called back when I saw 3 more pending charges on my credit card for $18981 and again spoke to Jacquline who then transferred me to Steven Steven said I have to deal with the bank because the payment wasn’t approved, the funds were released and he had to collect payment in order to check me out If payment wasn’t collected, why was I refunded money that I was overcharged? That was a lie because my card was never once declined, money kept being withdrawn My total should have only been $37962, but the total between my two cards was $1,32867 The payment was approved MULTIPLE times and they thought it was FUNNY to keep charging my cards I had to report it all as fraud, be sent a new card and go back and fourth with the bank about why this is happening Not only did over charge my card multiple times, they laughed about and continued to authorize it until I had to report it all as fraud because apparently charging someone’s card for hundreds of dollars is absolutely hilarious according to Jacquline I also requested housekeeping service on my second day, which I never received I had to, at midnight, make my own bed because the housekeepers didn’t My fridge also went out while I was there The engineering/maintenance department was the best part of the stay They were prompt and quick to fix that issue I will never stay at another Hilton property let alone a hole in the wall joint like this one I’ll be staying exclusively with Marriott after this HORRIBLE experience This is my first and LAST time ever staying at a Hilton property Avoid this property like the plaque I could get better service at a Motel 6 than this placeAlso the room was gross The window blind had stains all over it The bathroom vanity was held together with drywall screws There was hair all in the shower from the previous guest

8. Country Inn & Suites by Radisson, Elgin, IL (2-star hotel)

About this hotel

This casual, homey hotel is also 6 miles from Grand Victoria Casino Elgin, 9 miles from events at the Sears Centre Arena and 11 miles from skiing at Villa Olivia.The relaxed rooms feature pillow-top mattresses, free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Upgraded rooms and suites include separate living areas with pull-out sofas. Some have whirlpool tubs.A hot breakfast buffet, 24-hour coffee and cookies in the lobby, and parking are all complimentary. There’s also a fitness room, an indoor pool and a hot tub, along with a business center and a coin-operated laundry.

Things You Need to Know

  • 6 min drive to Randall Oaks Zoo
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 16 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

J T

First thing to welcome you is caution tape and remodeling, then a blue sign stating the pool and hot tub are out of service, and that it’s posted on all websites It was not As you can see in the photos the room was not the cleanest with either blood or ketchup on the walls

Looks like there was a leak at some point in time as well as the mold in a few different places There were several other things like patched up holes in the wall or how it looked like an animal was trying to eat it’s way out of the bathroom door and so on see the pics provided You can see stained or un washed towels and stained bedding Beds were surprisingly comfortable even after all the above Worst thing is it seemed to have a restrictor or regulators on the AC cause the room would not get colder than 74 and there was a really loud fan between the room and the main sitting areaLooked to be missing furniture and the items there were a bit beaten up with good sized holes in themThe guy a that came to the front desk looked extremely tired so much so he looked higher than a kite That was after waiting about 20 minutes for anyone to even get to the front deskBreakfast was a bit of a joke but what can you truly expect I guess Overall not a very good stay by any stretch of the mind but a great location and close to where we had to be for events

Steven Spenner

After walking into the lobby I instantly saw filthy carpets Most hotels smell “clean”, not this one thoughThe pool was closed, even though their website says nothing about it

My room stunk like an ashtray The sheets had some crumbs and stray hairs on them I was considering sleeping in my vehicleWorst hotel I’ve ever stayed in You couldn’t pay me to go back Hope this review saves other people from this same experience

Jen Noonan

10/10 would not recommend anyone using this hotel for a block for a near by wedding The people at the front desk were rude and on the phone for personal reasons while checking in guests There was awful food for breakfast

They did not have appropriate staffing for that many rooms being filled If I could give negative stars that’s what I would be rating it

9. Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel (3-star hotel)

About this hotel

A 6-minute drive from Three Oaks Recreation Area, this modern hotel is also a 20-mile drive from Schaumburg. The contemporary rooms come with flat-screen TVs and desks, plus premium cable channels and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add minifridges and whirlpool tubs. Amenities include an on-site American restaurant and bar (where kids 12 and under eat free), an indoor pool and fitness center, as well as a 16,000 sq ft ballroom and free parking.

Things You Need to Know

  • Guests praised the beds
  • 5 min drive to The Hollows Conservation Area
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 29 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a bar

Feedback From Real Customers

LOIS BREAUX

I stayed 6 nights because I used reward points Day 1: 1st room had a lovely view of the roof top ventilation system Just ugly

I changed rooms and the view of the parking lot was better The fire alarm went off No fire (Thank goodness) Big booger on lampshade turned my stomach Day 2: Breakfast buffet was barely edible Potatoes were dried out; gross Coffee was great! Bath mat had black slime under it Gross Fire alarm went off again FD couldn’t get elevator to work; had to hike up 5 flights of stairs Mattress was broken in on one side like sleeping in a hammock Day 3-4 Did not attempt breakfast buffet Day 5: went to pool Disgusting Big greasy ring around the entire pool Gross Staff is nice Location is great I’m done with this place

Miranda Monticelli

My wife and I stayed here for our anniversary We got the king suite with the ‘jetted’ tub When we checked in, the male receptionist was very accommodating and polite

When we took a bath in the tub, the jets were broken I think if you are paying the price for a jetted tub, then you should most definitely get one The breakfast buffet was alright, but I would say not worth $20 You can get the same type of breakfast, if not more at a 2 star hotel with free food The breakfast staff was polite, and attentive The hotel was extremely disgusting I mean, especially during COVID I felt like I was staying at a one star hotel with how gross it was The receptionist explained that they were understaffed I believe that there is no excuse to be that filthy In your spare time, do some of the cleaning yourself I would never allow for my hotel to look this way Children’s handprints all over the glass and sticky door handles throughout The pool was more green than it was blue Trash laying around everywhere- inside and out Plates from the buffet had fingerprints all over them Silverware not polished Floors were dirty too When checking out, we had explained to the female receptionist that our jets were broken in our ‘jetted tub room’ She didn’t even apologize to us for the inconvenience! The hotel manager was just coming into work at the same time, and she failed to get him, or mention our concerns to him If I were in her position, I would have grabbed that manager, and offered some sort of discount since we paid for something we couldn’t even enjoy To top it off, their restaurant was shut down due to being understaffed as well, and the free lemon water was not accessible, so we didn’t get to eat dinner there Instead, we had to go out into town to get food (which took time away for our ‘hotel getaway’ experience) We will probably give this place another chance down the road, I hope they get more organized by thenStay duration: 07/24/22-07/25/22

Uri Gedalia

I stay here quite a bit Nice place Can use some upgrades

The place is recently very busy which is GREAT! Staff usually very nice and helpful BUT when you come to check in at 7:30 pm and there’s no one at the front desk because they need to run around the place putting out fires…that’s an issue I’ve been here many times and they def need more staff at the evening and night time

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