Hotel with Sauna in Lewisville, TX

1. Best Western Plus Hotel Lewisville Flower Mound (3-star hotel)

About this hotel

This straightforward hotel off I-35E is a mile from Music City Mall Lewisville and and 8 miles from Dallas/Fort Worth International Airport.Conservative rooms feature free Wi-Fi, desks and 42-inch flat-screen TVs, as well as coffeemakers, minifridges and microwaves. Suites add living areas with pull-out sofas and/or whirlpool tubs.Freebies include parking and a breakfast buffet. There’s also a seasonal outdoor pool with BBQ areas, in addition to a 24/7 fitness room, a business center, a meeting room and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 11 min drive to LLELA Nature Preserve
  • Guests praised the professional, friendly service
  • Guests praised the restaurant and the restaurant service
  • Guests mentioned lobbies 16 times
  • Guests praised the breakfast
  • Guests liked the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Ginny Durow

We ended up here after we missed our connecting flight home They have been so wonderful! They gave us toothpaste and toothbrushes and were very helpful with helping us find food, it was late Then in the morning we had a delicious breakfast!! The ladies at breakfast were so nice and the food was fresh and tasty! Our room was very clean and comfortable

We slept great here It was a great stay!

C C

This hotel is spotless! Attention to detail shows They turn a basic breakfast into something really special Marilyn was very helpful and kind

She also kept the breakfast area clean after each guest Also everyone one at the front desk has been amazing and helpful this is the kind of service you want when you pay to stay at a hotel I have stayed in 5 star hotels that do not hold a candle to the hospitality shown to my family and I during this stay

Monica Parker

Came in to stay for our basketball girls tournament Mr Lee D at the front desk was awesome! He gave me some tips on where to dine for dinner with some great coupons

He was so nice with bringing me extra towels and extra blankets And he also gave me great directions on the location of where the tournament was being held He was awesome because of him I would definitely come back to stay Hotel was nice and clean and smelled really great rooms are awesome The two queens and sofa bed sleeps 6 and you will still have lots of room

2. Dallas/Plano Marriott at Legacy Town Center (4-star hotel)

About this hotel

This contemporary hotel opposite a park is a 5.9-mile drive from the Sci-Tech Discovery Center and 2.1 miles from Dr Pepper Ballpark.The modern rooms have desks, flat-screen TVs with premium cable channels, coffeemakers and minifridges. WiFi is available. Some rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with sofabeds and balconies.Amenities include free WiFi in the lobby, 23 meeting rooms and a business center. The property offers 2 casual restaurants with American fare, as well as an outdoor pool, a sauna and a 24/7 fitness center.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to Visit Plano
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the casual restaurant
  • Guests mentioned “banquets” 14 times
  • Guests liked the fitness center
  • The hotel has a game room
  • Guests liked the outdoor pool

Feedback From Real Customers

Phil Huang

I will definitely stay at this wonderful Marriott hotel again I rarely have the experience that all hotel crews are with the same high standard service throughout the whole stay period If you like to swim outdoor in the winter, their heated swimming pool has the best temperature that you could dream of and the swimming pool is very clean

I also like the fitness as it is not crowded most of the time and also very clean Breakfast buffet is so delicious (most fresh fruits I ever tested at buffet) Adult is $24 and child is only $12 You also get free breakfast if you have platinum staus or higher They confirmed my upgrade request several days ago instead of last minute Also approved my late check out soon after I checked in I also receive an status appreciation letter and a box of chocolate and a glass bottle of Dr Pepper you will also love the weekend complimentary free self parking If M club is also open over the weekend, it will be perfect Overall, I will highly recommend this hotel

Jason Weinpel

When I pulled up to the hotel, I was pleased with how the building and landscaping were immaculate However, that only goes so far I had a tuxedo rental to return via UPS

On the day I was checking out, I called down to ask if they could do UPS returns via the front desk They said “sure, just drop it off with the return label attached” So I did I was happy that I would not have to venture out and find a UPS location on the last day of my vacation while also making my way to the airportWell, five days later I got an email from the tux rental company saying I had been charged a late fee for not returning the suitthe tracking status still said “Label created” When I called the hotel to look into this, they let me know that the package was still sitting behind the front desk I asked the front desk manager, Charles, why it had been sitting for almost a week and he said that I was responsible for scheduling a pickup request on the UPS websiteAfter telling him that this was news to me and asking why nobody told me that originally, his reply was “Sir, we offer this service as a convenience to you Most people know they have to schedule their own pickups” In my opinion, that is not an acceptable response If he had said the word “sorry” one time, maybe I would feel better It seems the nice facade of the hotel only goes so far if the staff is not trained on proper customer service Charles said that the hotel is able to reimburse the tuxedo rental late fee, but I have not heard anything from him in a week

360 MAGAZINE

The Marriott Hotel is a high-end hotel located in a beautiful shopping center Ideal place for a wedding or a small business congress Their amenities are unmatched within a five-mile radius, largely due to the extensive retail experience outside its front door

Their room service, buffet dinners and facilities are mildly impressive to the location In close proximity to the Toyota’s headquarters; and thus, you may run into several of their executives and/or stumble into a few journalists within the automotive world The 24 hour access to gym, dipping pool and hot tub was our favorite part

3. Residence Inn by Marriott Dallas Lewisville (3-star hotel)

About this hotel

This laid-back all-suite hotel is 3 miles from Indian Creek Golf Club, 9 miles from Cavanaugh Flight Museum and 11 miles from DFW International Airport.The relaxed rooms, ranging from studios to 2-bedroom suites, feature free Wi-Fi, flat-screen TVs and kitchens, plus sofas and desks. Suites add separate living/dining areas with fireplaces.Parking and breakfast are complimentary. There’s a hot tub, a fitness center and an indoor pool with a kids’ section. Other amenities include a business center, laundry facilities and a BBQ area, plus evening social events with snacks.

Things You Need to Know

  • 12 min drive to LEGOLAND Discovery Center Dallas/ Fort Worth
  • Guests praised the service
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests liked the restaurant
  • Guests mentioned “suites” 14 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

coco chanel

Hotel staff is exceptionally sweet and friendly I’ve now stayed here multiple times and feel right at home Staff feels like an additional family member to me and is more than accommodating to any need I might have

Room prices are unbeatable for the space you get and very clean as well The maids are also very lenient when it comes to being late on your check out Love love love this place

Eve B

Booked a one bedroom suite, was given a studio suite After driving 7 hours, bringing up luggage etc, decided it wasn’t that big of a dealWe chose this hotel because of indoor pool

(It was HOT outside!) Granddaughter was turning 7 and had a few cousins over to celebrate Pool was closed (‘waiting on a part’) However, they called our room an hour later and said it was now open I think the ‘broken part’ was the a/c, as it was like a sauna in there! (I may have lost 10#!) But, the kids were happy and I was thankful they opened the poolWe have stayed here and staff is always friendly and accommodating

Harrison Hays

I REALLY tried to give them a chance, upon check-in the room was FILTHY, dried urine and hair all over the bathroom floor, body hair in the “clean” towels, dust caked air vents etc🤢 The front desk was apologetic and we were changed to a new room that wasn’t AS dirty However, the dust covered air vents seems to be the norm

😷🤧 Pullout bed had no sheets, mattress was gross and stained, when we asked, we were given the most ragged, yellow, holy sheets for it So bleached and dried out they had holes all in them and the seams were ripping apart and disintegrating as we tried to make the bed Had a 2 night stay planned, however I don’t think we will be staying the second night Went down for the “breakfast” at 7:30 (its supposed to start at 7) and saw a single (dirty) microwave, some packaged breakfast sandwiches and a few cartons of milk I asked the staff (who politely stopped their conversation they were having on their cell phone) when breakfast started, and was told 7 I guess that’s their take on breakfast? /: I hate to say it, but this Marriott location does NOT come close to the standard I know the corporation sets Already booked our second night at the Hilton Home 2 across the street Hopefully I can get the second night refunded Even if not, it’s worth paying twice to have a better second night I suggest if you’re reading this review, you do the same! Don’t say I didn’t warn ya 😬

4. SpringHill Suites by Marriott Dallas Lewisville (3-star hotel)

About this hotel

Off Interstate 35E, this straightforward all-suite hotel is 3 miles from Indian Creek Golf Club and 6 miles from amusements at LEGOLAND Discovery Center.Relaxed suites have free WiFi, flat-screen TVs, microwaves and minifridges, plus tea and coffeemakers. All feature living areas with pull-out sofas. Family suites sleep up to 7 guests.Freebies include a hot breakfast buffet and parking. There’s also an outdoor pool, a fitness center, and a patio with a fire pit, in addition to a 24-hour convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to LEGOLAND Discovery Center Dallas/ Fort Worth
  • 15 min drive to Dallas/Fort Worth International Airport
  • Guests praised the service
  • Guests praised the restaurant
  • Guests liked the lobby, mentioned 10 times in reviews
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Barry Kurth

Stayed two nights Very quiet, bed comfortable, breakfast was quite nice with perfectly done scrambled eggs, bacon one day and sausage the next Coffee quite good

My only complaint (and it didn’t particularly bother me or my wife) which might bother some people is the shower and toilet rooms (two separate rooms, which is nice) have frosted glass doors So if the toilet gets used at night, the light may bother other sleepers in the room

Richard Sides

This hotel was reasonably priced, so I was surprised to find the staff to be so helpful (I’d had outpatient surgery nearby, and recuperated in my room for a day) so I wasn’t in great spirits – but the staff rolled with it and were totally amazing!The room was spacious and well equipped – absolutely no complaintsThe breakfast was crazy! Reality good food, with well selected options – I left full and happyMy only disappointment was that I was heading home where things would be less accommodating!!!

Danielle

Rooms are nicely renovated Cleaning staff not through, I asked to have my room cleaned twice and body wash refilled The sinks, counters, floors were never cleaned and I had to ask multiple times for body wash

When calling the front desk, they made it seem as if it’s an hassle to ask for their assistance The breakfast menu is terrible, they only offer breakfast sandwiches, Quiche and oatmeal, not very appealing taste wise No option for hard boiled eggs , fresh eggs or breakfast meats They have a bar, which is a nice service in the evening I will not be staying here again when I travel to the area

5. Comfort Suites DFW N/Grapevine (3-star hotel)

About this hotel

This straightforward all-suite hotel is 2 miles from LEGOLAND Discovery Center Dallas Fort Worth, 5 miles from Grapevine Vintage Railroad and 3 miles from Dallas/Fort Worth International Airport.Modest suites come with free Wi-Fi, flat-screen TVs, desks and pull-out sofas. They also offer minifridges, microwaves and coffeemakers.Freebies include an airport shuttle, parking and breakfast. There’s also a seasonal outdoor pool, a hot tub and an exercise room, as well as a business center.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 5 min drive to Paradise Springs
  • 8 min drive to Dallas/Fort Worth International Airport
  • Guests mentioned the service is friendly and professional
  • The hotel has a concierge
  • Guests mentioned hot tubs 26 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Jessica Casarez

Overall our stay was good However we had one incident that really left a bad impression My husband and I were in town for a conference for a couple of days

The front desk had told us that our room would not receive cleaning services since it was a short stay We were fine with that and we even put our “Do not Disturb” sign before we would leave our room During the conference we had a very short break so we decided to head to our room so we could rest a bit Imagine our surprise when we find a maintenance guy inside our room fixing a leak We had noticed a small drip when we checked into our room but we did not report it since we knew we were not staying long I did not like that I was not informed about someone entering our room We asked the maintenance guy if he could leave and return in 45 minutes so we could rest It took him forever to ask his manager and then to gather his things We just decided to leave and head back to the conference When I asked the front desk why I was not notified about this, she said they tried calling the room but we were not there I told her they had my number and could have called or left a message She said she knew we were at the conference and did not want to bother us I would have much rather preferred for her to call me than to have wasted our time driving back to our room and not being able to rest We always bend and offer people grace but this really caught us off guard When we rent a room, we expect to come and go as we please without encountering any surprise visits unless it’s an emergency

6. TownePlace Suites by Marriott Dallas Lewisville (3-star hotel)

About this hotel

Off I-35E and next to Vista Ridge Mall, this casual all-suite hotel is 5 miles from swimming at Lewisville Lake Park and 7 miles from LEGOLAND Discovery Center Dallas Fort Worth.Simply furnished studios and 1- to 2-bedroom suites, have free WiFi and flat-screen TVs with Netflix, and feature living areas, and kitchenettes with dishwashers. Some provide pull-out sofas.Freebies include hot breakfast and parking. There’s also a heated outdoor pool, a fitness center and a sports court, in addition to a dog run. Other amenities include a convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 11 min drive to LEGOLAND Discovery Center Dallas/ Fort Worth
  • Some guests disliked the bathrooms
  • 14 min drive to Dallas/Fort Worth International Airport
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests praised the restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Ming Qiu

Here for 2022 LC TAGS Booked their suit that comes with 2 rooms with one queen bed in each room and sofa bed Experience is definitely good

Roomy for the family of 5 A good size table to sit on to eat food Shower and toilet are separated by a door from the sink, one can take shower while others still can brush teeth Will designed layout!

Jordan Axt

Currently staying here and the water isn’t hot, just barely warm enough to shower Then came down to breakfast and they are ok completely out of eggs and oatmeal by 8am Now I won’t get to eat anything before a long day of meetings

😩 Hotel is otherwise clean and spacious but those are big items to miss I would be more understanding if it was busy but there is only one other person in the dining room

Jeffrey Reed

All star 🌠 place! We live in Flower Mound and had a leak under our slab We were displaced here for 1 night Well taken care of property

It’s modern Pool, all the amenities, they accept pets but let me put my focus on Daisy Carter When I learned that our insurance wasn’t going to cover a couple nights in the hotel I was broken a bit I love and respect the service that all of you do Daisy didn’t charge us for another day I stripped all the beds and put all the towels in the tub I have housekeeping experience If you ever want to make a housekeepers day, strip your own bed and throw everything wet in the tub! Then leave some cash behind too They allowed us a late check out without charging us First time crying when ever checking out of a hotel setting Daisy and her team accommodated my family more than just a nice stay over She showed us grace and compassion YOU all have a special team there! Thank you for understanding our level of craziness dividing it by 314 and then converting it into a great bedroom suite I served 25 years in the hospitality industry and know when a place is well run I’ll post pics They also serve breakfast with protein! We thought we were going to be there for a week We were there for 1 night Excellent stay Thank you for your service! JR

7. Hilton Garden Inn Dallas Lewisville (3-star hotel)

About this hotel

A 7-minute walk from Vista Ridge Mall, this contemporary hotel is less than 3 miles from Andrew Brown Park East.Flat-screen TVs with premium cable channels, minifridges, microwaves, and free WiFi are offered in each room, as well as custom-designed beds. Suites add separate living areas and pull-out sofas. Rooms with whirlpool tubs are also available.There’s a lounge and a 24/7 pantry, in addition to the cooked-to-order breakfast (fee) and on-site American restaurant. There’s also a pool and fitness center. Other perks and amenities include a free local area shuttle, 8 meeting rooms, and a business center.

Things You Need to Know

  • The rooms have minibars
  • 11 min drive to LEGOLAND Discovery Center Dallas/ Fort Worth
  • 15 min drive to Dallas/Fort Worth International Airport
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests mentioned “tournaments” 11 times
  • The hotel has a boutique store

Feedback From Real Customers

Eric Johnson

I really enjoyed my stay at this Hilton Garden Inn The staff was a highlight, they went above and beyond to make us feel welcome (and comfortable) While some wedding guests took to the halls to continue the reception after it officially ended, I felt the rooms were set up wonderfully to drown them out

You do have to pay for breakfast, but I do feel you are getting a better meal than at many similar hotels (and way better than an average continental breakfast) Also, should you wish to venture out of the hotel for a meal, there are numerous options just a few minutes away Speaking of location, it was very convenient to get to and from the airport, while feeling like a world awayIn summary, should you want a wonderful hotel in the area, at a wonderful price, I really feel you cannot go wrong the the Hilton Garden Inn Dallas/Lewisville

Shamika Solomon

So much for Memorial weekend at a hotel that had no running water due to “plumbing” issues All the money this property makes and you all have plumbing issues? The stay was less than what I expected, we were not being told anything other than, “we are waiting on management to arrive (that NEVER arrived), on top of being given the run around about when the water would be back on The most this property has agreed to do is provide Hilton Honors points, yea right you are kidding me I would like my money back!!!!!! Never again! Till this day, that same “manager” has yet to compensate the members

Ridiculous!

James Alstatt

The building seems older than I expected when I stay at a Hilton The door on our room would not latch and we had to switch rooms Not sure how anyone could of missed that

Plus some elevator buttons were not working Seems to be lacking maintenance Also after checking receipt when I got home my room rate was $5 more than what I booked on their website

8. Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX (3-star hotel)

About this hotel

This casual hotel is a 3-minute walk from Vista Ridge Mall and 2 miles’ drive from the Hebron DART station.Modern rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers, flat-screen TVs and minifridges. Suites provide additional living areas.Free perks include parking, hot breakfast (daily) and weekday breakfast bags to go. There’s also a fitness center and an outdoor pool, plus an on-site convenience store and a business center.

Things You Need to Know

  • Guests liked the clean rooms
  • 11 min drive to LEGOLAND Discovery Center Dallas/ Fort Worth
  • 15 min drive to Dallas/Fort Worth International Airport
  • Guests praised the friendly service

Feedback From Real Customers

Autumn Clemons

Staff was great, ESPECIALLY Johnny at the front desk, even on his first day He had great customer service skills and was very kind Very clean

I appreciated the front desk staff so much I had to come here after dealing with roaches at the country inn across the street, I informed the lady at the front over the phone and she made sure to put me into a King suite She worked with me quickly yet very patiently Everyone was extremely hospitable I enjoyed my stay here and if I visit the area again, they’d be my number one pick Everything was great

Barbara White

It is a very nice hotel the check in staff was great and very helpful The breakfast was really good and area was clean My room was clean

They were short staffed on housekeeping so my room didn’t get cleaned until I left It’s not their fault but I don’t like that so that’s the only reason I gave a 3 star service But it was a safe and great place to stay I would definitely stay there again

Small Stout

The room I stayed in was clean I thought it could use more light The tv lost connection to the cable/satellite

The refrigerator was not cold and did not get cold even overnight There were three adults staying the night, but there were only 2 washcloths, one hand towel, and three bath towels The staff was friendly and courteous There was a good choice of breakfast items and was kept available for all guests There was adequate seating to eat breakfast

9. Residence Inn by Marriott Dallas Plano/The Colony (3-star hotel)

About this hotel

This modern all-suite hotel is 5 miles each from Arbor Hills Nature Preserve, and the shops and restaurants at Stonebriar Centre.Airy studios to 2-bedroom suites feature kitchens, and sitting areas with pull-out sofas, as well as free Wi-Fi and flat-screen TVs.Complimentary amenities include parking, a hot breakfast buffet and evening socials. Other amenities consist of a heated outdoor pool, a hot tub and an exercise room. There’s also a sports court, a convenience store, and a furnished patio with a fire pit.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 4 min drive to Hawaiian Falls The Colony
  • Some guests complained about the bathrooms
  • 20 min drive to Dallas/Fort Worth International Airport
  • Guests liked the friendly service
  • Guests mentioned lobbies 10 times

Feedback From Real Customers

Steve Madison

This Residence Inn is outstanding The front office staff manager, Eric, is incredibly professional and always helpful He has a complete staff of equally talented and professional

Rooms are always cleaned well as are all of the common areas And the daily free breakfast bar is excellent All in all we highly recommend this Residence Inn My wife and I have stayed here on three occasions during recent moves preceding and following the sale if our house in Plano ranging up to 16 days per stay The location is great Easy access to almost everything you need Great value Great price We highly recommend this Residence Inn Great place Outstanding service Thanks very much to Eric and to all of their employees We appreciate you making our stays very pleasant experiences

UNK Pockey

When I first checked in it was easily 5 stars all the way around and couldn’t believe the wonderful service for the price But unfortunately as our stay continued the price started rising and the Continental breakfast went from top notch to motel 6 standards Getting charged more for less Service from where we started

The Staff has kept the wonderful service through all the changes they are having to deal with

Lisa Fleischer

I visited the Inn while “back home” dealing with family issues The staff here is incredible! So very accommodating and helpful My mom and two sisters also had rooms

Additional issues arose and they helped us work through the details without complaint The cleaning staff was also very helpful working around OUR crazy schedules!! Thank you so much!! For sure visiting again!!

10. The Westin Dallas Stonebriar Golf Resort & Spa (4-star hotel)

About this hotel

This laid-back golf resort is 2 miles from Dr Pepper Ballpark, 3 miles from The Shops at Legacy and 11 miles from Route 380.Relaxed, airy rooms come with balconies, flat-screen TVs and Wi-Fi. Some offer golf course views. Upgraded rooms and suites feature coffeemakers, and living areas with sofas; some also have fireplaces, whirlpool tubs and/or full kitchens.Parking is free. Dining options include 2 grills, a cafe and a bar. There’s an 18-hole championship golf course and a spa, as well as a fitness center and a lagoon-style outdoor pool. Other amenities consist of 12 meeting rooms, 2 ballrooms and a business center.

Things You Need to Know

  • 7 min drive to Hawaiian Falls The Colony
  • Guests liked the friendly service
  • Guests mentioned “golf courses” 24 times
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Bronson Holland

After a long day of work I arrived to the hotel around 1030pm The room I booked was not ready and I was told they did not have my room type available Marriott has a reservation guarantee so I told the front desk of the policy

They seemed to be on the same page and to honor the policy A few minutes later, the shift manager made a call to the facility guy on site and asked if a room was clean He wasn’t sure but she asked him to take a look and make sure it was ready for a stay Supposedly this guy cleaned and prepared the room within 15 minutes I am not sure if it was actually cleaned or not In total, I waited for 45 minutes in the lobby and was able to get to my room at 1130pm No accommodation, poor service, no urgency, no customer service I stayed over 100 nights with Marriott last year I have never had a bad experience until staying at this Westin

David

The suite they put me is was nice, but it had a strange layout The toilet was down the hall and around the corner with motion sensores closet lights with no doors in between That was annoying at night

I didn’t want the lights on!Lastly, the shower head was very low They said it was because it was an ADA room Maybe that is a legitimate building code or requirement in Texas However, I have been put in many ADA rooms in my travels and never seen this Just be aware when booking or being assigned your room

Alan Bielefeldt

The hotel and rooms were modern, clean, very nice and comfortable I had put in for a specific suite upgrade, which i was told i received When we checked in, it was a room with a Pelton which they said was a Junior suite

But this wasn’t one of the two suites I had requested, so it was disappointing to have two suite nights used for this upgrade As a Platinum member, this is room would be the normal upgrade we typically receive without using a suite night as the Pelton was the only addition to what seemed like a regular room Another area we were very disappointed with was their breakfast staff and food which was lacking in comparison to many other Marriott hotels we’ve stayed For example the first morning they give us a menu, but recommend the buffet since they said it would take at least 25 – 30 minutes for any menu item we ordered So we select the buffet which my wife picked the oatmeal which turned out to be dried up and cold, from sitting in the pot I selected the scrambled eggs and potatoes which were also cold and eggs were runny Our waitress only came by once to bring the bill, so we had to wave down other staff for coffee refillsAlso, we were very frustrated with the pool which was over crowded, they have limited chairs with umbrellas, so we baked in the sun, which is not great in Texas with 105 temperatures Not to mention the pool water was very hot, so it took away from our plans for a relaxing weekend

11. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony (2-star hotel)

About this hotel

This casual hotel is 2 miles from Hawaiian Falls The Colony water park, 4 miles from Dr Pepper Ballpark and 8 miles from the Sci–Tech Discovery Center.Bright rooms offer free Wi-Fi, desks, flat-screen TVs and coffeemakers. Suites add separate kitchenettes, and living areas with pull-out sofas.Complimentary perks include parking and a breakfast buffet. There’s also a 24-hour convenience store. Other amenities consist of an outdoor pool, a hot tub and a fitness room. Guest laundry facilities are available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 5 min drive to Hawaiian Falls The Colony
  • Some guests complained about the beds
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests mentioned air conditioning 10 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Almeria Guesthouse

This is the LOUDEST hotel Air-conditioning: LOUD In-room refrigerator: LOUD

Highway that you feel you’re practically sleeping on: LOUD Housekeeping room next door: LOUD Request to be moved to a quieter room They’re sold out due to a Soccer tournament Sorry! Offered a discount or points I’d like sleep Is that an option?Also, as others have said this hotel is dirty Deeply disappointed Don’t stay here

Peytton Hooks

Appeared to be a nice hotel from the outside but after checking we couldn’t get into our room because soemthing was wrong with the door handle and we had to wait to be moved into another room

it wasn’t too much of a bother but the new room they moved us in had dirty cleaning supplies left in it from house keeping called the from desk and they assured us the room was cleaned and they would be up to check and get the dirty supplies out but never showed up The boy working the from desk had give us attitude already over the door problem at out first room insisting we weren’t using rhe room key correctlyThey ended up charging us for an additional room and refused to refund just avoid this place there are better places with the same price close by

12. Great Wolf Lodge Water Park | Grapevine (3-star hotel)

About this hotel

This lively resort is 5 miles from shops at Southlake Town Square and 2 miles from LEGOLAND Discovery Center.Cozy suites have free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. All have balconies or patios, and sitting areas with pull-out sofas. Forest-themed suites add tent-style bunk beds for kids, murals or whirlpool tubs. Upgraded suites have 1 or 2 bedrooms, and some have loft bedrooms.An indoor water park has pools with slides, waterfalls and hot springs, as well as kids’ entertainment and shows. Dining options include a poolside cafe, 2 informal restaurants and a pizzeria. There’s also a spa and a gym.

Things You Need to Know

  • 11 min walk to Paradise Springs
  • Some guests complained about the air conditioning and the kitchenettes
  • Some guests complained about the bathrooms and the showers
  • Guests mentioned “Ropes course” 75 times
  • Guests liked the grounds
  • One of the few hotels in the area with a spa
  • Guests praised the childcare and the kids activities

Feedback From Real Customers

Shanae Jackson

We really enjoyed our small family vacation at this location For reference, it was my 11 month daughter, husband and me We didn’t really do any extra add on activities

Our room was very nice and cleanBreakfast was delicious! Definitely recommend getting the add on breakfast package My husband had chicken and waffles each morning and I really enjoyed their French toast Also, make sure you make your reservation for breakfast the night before It will make your life easierThe water park was nice It stays relatively busy, which I feel is to be expected My daughter loved seeing and playing with the other kidsAlso, my husband loved the pizza place on-site

Melisha Camile

The most amazing family trip we’ve had in a very long time It was everything and my daughter had the most amazing time ever as did my husband and IBest Christmas destination hands down

The pool, hot tub and the water rides were glorious to say the very least I loved the fact that we could have breakfast, lunch and dinner on site so we had options to eat anytime which was greatThe arcade was so very enjoyable, we spent hours and hours there as a family having lots of funThe atmosphere was amazing, staff was just amazingIt was our favourite trip and certainly looking forward to our next trip to Great Wolf Lodge and having an amazing timeDefinitely recommend this place for the family 10 times over

Chris Hearn

Ignore some of the negative reviews and see and experience this place for yourself This is three star hotel and it doesn’t disappoint If you go in expecting a five star hotel and resort, then you should have gone to one

There are a couple of five star aspects, one being the clean rooms My wife knows a clean room and she says this one is better than any The staff were five star helpful and friendly The water park is honestly a five star attraction It was clean, fun, had enough exciting slides for even my teen It definitely competes with big name water parks, just on a smaller scalePro tips:These come from reading the reviews and our experience- Get there at 1 pm for check in It was a little hectic, but organized After check-in you can immediately go to the facilities before actually getting into the room- Wear your swimsuit at check-in That way you aren’t changing somewhere like a community restroom (or your car) since the room isn’t ready- Leave the luggage in the car until your room is ready- Ask for a room on a floor you don’t mind taking the stairs to There were lines at the elevator throughout the day- Pool towels are available as a free rental However, be sure to verify how many you checked out and how many you check in!- Make a breakfast reservation the day before You’ll thank me later :)- Late checkout at 2 pm was worth it

13. Fairfield Inn & Suites by Marriott Dallas Lewisville (2-star hotel)

About this hotel

Off Interstate 35E, this straightforward hotel is 8 miles from Dallas Fort Worth International Airport and 11 miles from the National Scouting Museum.The unassuming quarters offer free Wi-Fi, desks with ergonomic chairs, and flat-screen TVs with premium cable channels, as well as coffeemakers, minifridges and microwaves. Suites add pull-out sofas.There’s free hot breakfast and parking, plus a 24/7 convenience store, an indoor pool, a hot tub and a fitness center. Other amenities include a BBQ area and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to LEGOLAND Discovery Center Dallas/ Fort Worth
  • 14 min drive to Dallas/Fort Worth International Airport
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Aftab Ghesani

I have stayed at many other Fairfield’s but this is the worst I have experienced When you enter the lobby, you can smell the sewer smell WiFi never worked and couldn’t conduct my business at the hotel

Cell phone signal is also very weak, could make phone calls from the hotel Rooms are nice At breakfast not enough fruit No bananas at all I will not stay at this hotel again

Joshua Fischl

Arrived after receiving a notification on my phone that my ‘room was ready’ However upon arrival, I was told it was not ready, and I would need to wait an hour and a half longer I wouldn’t have left the comfort of my last location to arrive at this hotel, if the room was indeed, not ready

Poor communication Poor manners Completely unacceptable so I opted to cancel and move onto a better hotel

14. Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center (3-star hotel)

About this hotel

This upscale all-suite hotel attached to the Frisco Conference Center is 0.1 miles from Dr. Pepper Ballpark.Warm, traditionally furnished suites feature separate living rooms, custom-designed beds and flat-screens with premium channels, plus minifridges, microwaves and Wi-Fi (fee). Upgraded suites add balconies, pull-out sofas and Keurig coffeemakers.Free perks include cooked-to-order breakfast, and evening receptions with snacks and drinks. There’s a relaxed Texas-inspired cafe and an airy atrium lounge. Additional amenities include a gym, an indoor pool and a spa (fee), along with 90,000 sq ft of meeting space.

Things You Need to Know

  • Walking distance to iFLY Indoor Skydiving – Dallas and the Texas Sculpture Garden
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “banquets” 12 times
  • Guests praised the views

Feedback From Real Customers

Kojack Enterprises

We recently stayed for a night at this location and were excited to arrive with our past experience with Embassy Suites This location was great but had some setbacks The room condition was excellent, the A/C worked but seemed to be struggling

My wife and I set it to 70 degrees and left the room for the evening and arrived to it still trying to reach 70 degrees It stayed on for the majority of the night trying to cool the room down It did not bother us much, but it was worth mentioning Additionally, we wanted to enjoy the pool and spa later in the evening and found that it was occupied for “swim lessons” The entirety of the pool was coned off and the swim instructors were using all of it My wife and I sat in there for a while hoping that they would finish but had no luck after an hour This was upsetting due to the fact that we paid for a room with the amenities provided but it was being rented out for a local swim school I would hope that Embassy Suites would understand that we are headed into hot summer days and guests will want to use the pool more regularly I would rather go to another hotel down the road that keeps their amenities for guests staying there instead of other local businesses Other than our frustrating pool and spa incident we really enjoyed our stay The breakfast is excellent and all of the staff is very nice!

Meagan Murret

The pool was clean and well maintained The evening reception was fun and did not have long waits for drinks Bartender was friendly and accommodating

Lobby was very pretty Morning breakfast was delicious! Room was clean, AC worked well Only complaint was that the fold out sofa was very uncomfortable and there were no pillows for it The extra blanket was gross and scratchy

Jaysen Bechtel

The first couple of days we stayed here, there was a very strong sewer smell between the lobby and convention center entrance doors The entire hotel was very clean in appearance and I loved the myriad of fountains Our room was very nice except for the fact that the air conditioner did not seem to function

My wife gets sick to the point of nausea in Temps above 67 over a long period of time (hours or sooner if she gets a hot flash) The first night a maintenance worker attempted to fix it The next day we asked the front desk if they had a fan or could we switch rooms They told us that they would get it fixed, but we still returned to a room that was above 74 I went and bought a fanBefore we booked the hotel we read somewhere that they had 24/7 room servicethey do not Room service operates between 5pm and 9pm, and they don’t deliver to the roomyou have to go pick it up Their breakfast setup was great and the food was good They do custom omelets, but nothing else The bartenders were exceptionally friendly and went above and beyond to take of a room service order that was not correct even though the cook had already closed things downThe pool/gym were clean and well stocked The hot tub did not work the first 5 days we were there It was working 2 days before we left The sauna did not work the entire time we were thereOn our 6th day we upgraded our room so an older son could spend some time with us The room’s AC worked and it was cool enough for my wife not to need a fan The views from both of our rooms was amazing Oh, and FYIlate checkouts cost an extra $25 Not that it really mattered, but we were not informed of this and did not find out until hours later

15. Sandman Signature Plano-Frisco Hotel (3-star hotel)

About this hotel

On a main thoroughfare, this relaxed hotel with sleek interiors is a mile from Frisco Central Park and a 15-minute walk from the Dr Pepper Arena. DFW International Airport is 26 miles away.Airy rooms with contemporary decor offer free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities, as well as minifridges and spa-style bathrooms; some add balconies. Suites feature living areas, kitchenettes and sofabeds.Parking is complimentary. Other amenities include a grill-style restaurant, a sports bar and a gym, as well as an indoor pool with a hot tub.

Things You Need to Know

  • Guests liked the clean rooms
  • 14 min walk to iFLY Indoor Skydiving – Dallas
  • One of the few hotels in the area with room service
  • Guests mentioned “Housekeeping” 13 times
  • Guests liked the breakfast
  • One of the few hotels in the area with an indoor pool
  • Guests praised the sports bar

Feedback From Real Customers

andrea martinez

1st time visit to Sandman

Amazing! We arrived at 3am and the front desk staff were there with smiles on their faces! The hotel lobby and common areas were beautiful and our room amazing! The smell upon walking in was so good – I need to know what that was! 🙂 I want my whole house to smell like it The bed was extremely comfortable and the bathroom had a soaking tub in it!! I was able to detox from our long drive in the tub before going to bed and if was an absolute dream!

Jess F

Staycation Experience — we truly enjoyed a quick weekend trip her and will definitely return againCute and trendy stylish hotel, professional and friendly staff and very convenient location to restaurants and shops Beds were comfy and room was spacious

We did have a slight issue with the ac not cooking in the living area, while the bedroom area was just right The manager quickly moved us to a new room and was very accommodating

James Mann

We stayed here for a corporate event recently, and it was the perfect hotel for our group of 60! It’s a beautiful hotel in a central location, and the rooms are updated and well furnished (nicer than similar hotels I’ve stayed at in the area) Plus the two bars that were on site were perfect for getting together after hours Sherri Ray was awesome to work with in making all the arrangements for our group! I’d definitely recommend this hotel to others (whether for business or personal travel)

16. Courtyard by Marriott Dallas Addison/Quorum Drive (3-star hotel)

About this hotel

This straightforward hotel is 0.9 miles from the Addison Conference and Theatre Centre and 2.7 miles from the Galleria Dallas.Contemporary rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include a seasonal outdoor pool, a whirlpool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 7 min drive to the Cavanaugh Flight Museum
  • 23 min drive to Dallas/Fort Worth International Airport
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned lobbies 31 times
  • Guests mentioned “Bistro” 11 times
  • Guests praised the bar

Feedback From Real Customers

Alexzandria Barrett

I’ve stayed here three times, and never had issues staying here The staff was friendly and the room sizes are a nice size It is in a very good location, and accessibility is important to me when booking a hotel

As a travel agent location, room size, and accessibility are essential to my clients when booking rooms for them The price for the stay was decent, that’s important as well

Sydney Denney

Nice rooms and really good food in the lobby So convenient that they have a Starbucks menu, too! I was confused about the room service because they told me my room would be serviced every day (which I personally don’t prefer) but it was only serviced on day 4 of my 5 day stay Some of my coworkers got service once and others none

Pretty inconsistent, but it’d be great to give guests the choice

Davlyn Davis

My experience was wonderful, the hotel staff was great! One staff member in particular, Ashley on the evening shift, has excellent customer service skills I watched her with every person that came in, that her beautiful smile and her bubbly personality never changed! Thank you and it made my stay very enjoyable and I will come again ! D Davis

17. Gaylord Texan Resort & Convention Center (4-star hotel)

About this hotel

Set on Grapevine Lake and featuring an atrium with 5 acres of gardens, this expansive resort and convention center is 3 miles from the Grapevine Mills Mall.Polished rooms feature Wi-Fi (resort fee), flat-screen TVs and iPod docks, plus pillow-top mattresses and coffeemakers. Suites add sofas and marble bathrooms; upgraded suites have living areas with dining tables.Amenities include a 25,000 sq ft spa, an indoor lap pool and an outdoor pool, plus a seasonal water park, shops, an atrium, and a convention center. There are 4 restaurants, along with a bar, a cafe and a seasonal poolside grill. A resort fee covers admission to a nightclub.

Things You Need to Know

  • 12 min walk to Paradise Springs
  • Guests liked the clean rooms but some complained about the kitchenettes
  • Guests mentioned the bathrooms are unclean
  • Guests mentioned the service is professional
  • Guests mentioned “exhibitions” 147 times
  • Guests praised the fitness center
  • The hotel has a nightclub

Feedback From Real Customers

Johanna Sawyer

If you have kids under 40” skip this place and check into the Great Wolf I attended a conference but kids were too small for slides One person maximum going down slides and 300# weight limit(was no where near limit)

Had a three year old that loves slides but he wouldn’t go down by himself like you can at Great Wolf Reception/Staff was not very knowledgeable about water park kept referencing the map Guidelines do not list a one at a time rule Tons of cute things in hotel for kids but posted notes that they are for pictures only, no climbing/touching Two kid meals on menu Again had to reference website for more options Indoor pool is part of a spa and people getting spa stuff done groan on kids actually playing Outdoor pool is hot Weather was over a hundred Nothing inside hotel was for kids except a tiny place you could paint a small cheap canvas or put something together Great wolf is literally next door Valet is high if you don’t use it I will definitely stay at Great Wolf next time and use valet to park Three hour wait on dinner was insane I wish I had known

Glenda Delling

Absolutely fantastic! Everyone was super nice and helpful So many things to do! The shuttles to see the shows were great and the drivers were super cool! My only complaint is that we did not get our room cleaned the last two days we were there and our coffee supplies had run out I called the front desk and they delivered more coffee after about a 30 minute wait

I really need my coffee in the morning! I guess I should have called the night before but I was too exhausted from all the fun!

NeverMask Beauty

Stayed here and found our room ready early, which was quite nice Room was clean overall with comfortable & fluffy beds (2-queens), plenty of towels, high pressure shower and not far from elevator Service is super friendly too, here! The hotel is beautiful all over with it’s spacious gardens, water fountains, coffee shops and more

Four tickets for their water park were included which was awesome great water park with slides, zip lining, splash pad and more! I highly recommend it, even if it’s just for a nice walk around the hotel and having a refreshing cup of coffee with a loved one! 🌺🍃

18. Holiday Inn Plano – the Colony, an IHG Hotel (3-star hotel)

About this hotel

Set off the Sam Rayburn Tollway, this modern hotel is a 7-minute walk from Hawaiian Falls water park and 9 minutes on foot from Topgolf.Warm rooms with a contemporary vibe feature flat-screen TVs, minifridges and microwaves, along with free Wi-Fi, and tea and coffeemakers. Room service is offered. Kids stay in a parent’s room at no charge.Parking is included. Amenities consist of a hip restaurant/bar (kids eat free; restrictions apply), as well as an outdoor pool and a fitness room. Pets are welcome for a surcharge.

Things You Need to Know

  • Guests praised the clean rooms
  • 9 min walk to Hawaiian Falls The Colony
  • 20 min drive to Dallas/Fort Worth International Airport
  • Guests praised the service
  • Guests liked the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

chris deray

The staff was professional and nice The rooms were clean, and the air-conditioning worked well The bathrooms were clean, but there’s not enough room between the toilet and the sink

The ice machines weren’t working, so I was brought a pitcher of ice to the desk The AC in the hallway wasn’t working It seemed the hallway on the third floor was open to the outsideand during temperatures in the upper 90’s! We picked the Holiday Inn Express and booked for that hotel, but we found out that it was and had been closed (Not mentioned on the website) Fortunately, we were able to deduce that we were changed to the Holiday Inn next doorApparently, the three hotels that are next to each other (Holiday Inn, Holiday Inn Express, and Stay Bridge) are all under the same managementToday when we went to have our complimentary breakfast we were informed that they didn’t have anyone to cover breakfast today, BUT we were welcome to go two blocks down to the Stay Bridge where breakfast was being provided

Erika Nunez

By far the worst experience ever! Booked this reservation in advance and called the day of my reservation to notify front desk I will be arriving but late to make sure I would have a room to stay in When arriving front desk notified me that they didn’t have my room that I booked ( 2 queen beds) I traveled with my family of 4 and she requested I stay in a king bed

I told her that wasn’t except-able then she proceeded to tell me that her only choice was to cancel my reservation She didn’t try to accommodate or help in any Talking to me rude, disrespectful and as if I was stupid I was out for over 2 hrs trying to find a place to stay cause everything in Dallas and fort worth area was booked This time frame was from 11:30 to 1:30 Always over booked and they never help with accommodating! I DO NOT RECOMMEND!

Luke R

Traveled with my sons soccer team, families that booked through a 3rd party site all had their reservations canceled even though it was booked months before The families that booked directly through the hotel even just days before had their reservations honoredItalia working the front desk was extremely rude and of zero help

Edit in response to the owner: You say you have no control over the 3rd party, you were the ones who cancelled our reservations the day of arrival So, no, I don’t believe what you’re saying You are the ones that chose to overbook and cancel ours

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